2015 Grand Design Reflection
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 16 owner complaints filed for this model year. This is the 5th highest complaint count among 10 Reflection model years with reports.
Of the 2015 reports, 1 involved a fire.
What owners report most often
Recalls and investigations
Equipment, appliance, refrigeratorJan 28, 2022
Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
An electrical arc increases the risk of a fire.
Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.
Campaign 22V038000 on NHTSA.gov
Equipment, other, labelsOct 7, 2016
Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2017 Reflection recreational trailers, model 357BHS and 367BHS, manufactured November 12, 2014, to September 22, 2016. The affected vehicles have an incorrect Gross Axle Weight Rating (GAWR) on the Federal Certification Label, stating a GAWR of 7,000 lbs when the actual GAWR is 6,400 lbs. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
If the operator loads the vehicle to the GAWR on the label, it can cause a loss of vehicle control, increasing the risk of a crash.
Grand Design will notify owners, and dealers will install a corrected Federal Certification Label, free of charge. Owners will also have the option to replace the Certification Label themselves, free of charge. The recall began on October 28, 2016. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910007.
Campaign 16V717000 on NHTSA.gov
Suspension, rear, axle, non-powered axle assemblyAug 14, 2015
Grand Design RV, LLC (Grand Design) is recalling certain model year 2014-2016 Reflection fifth-wheel trailers manufactured September 5, 2013, to June 30, 2015. The affected vehicles may have been manufactured with axles rated to 5200 lbs. instead of 6000 lbs. as designed and as listed on the Certification Label. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The inaccurate label may result in users overloading their trailer, resulting in axle or tire failure and increasing the risk of a crash.
Grand Design will notify owners, and dealers will inspect the trailers and will replace any axle that is only rated to 5200 lbs. with an axle rated to 6000 lbs., free of charge. The recall began on September 10, 2015. Owners may contact Grand Design customer service at 1-574-825-8000 ext. 2015. Grand Design's number for this recall is 910004.
Campaign 15V518000 on NHTSA.gov
Suspension, rear, axle, non-powered axle assemblyApr 10, 2015
Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2016 Reflection 303RLS, 308BHTS and 313RLTS, model 2016 Solitude 375RE trailers manufactured March 12, 2015, to April 6, 2015. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
Grand Design has notified owners, and dealers will replace any affected wheel hub, free of charge. The recall began on April 14, 2015. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910003.
Campaign 15V212000 on NHTSA.gov
Representative owner complaints
16 reports, newest first.
Suspension, Sep 10, 2018
I PURCHASED THIS RV NEW. I LOST A WHEEL BEARING BECAUSE OF A BAD WHEEL HUB. I WAS ABLE TO REPAIR THE AXLE ENOUGH TO STILL USE. IN 2017 ON MY WAY TO ARIZONA I LOST THIS SAME WHEEL BEARING AGAIN AND WAS ABLE TO REPAIR IT ONCE AGAIN TO CONTINUE MY TRIP. AFTER RETURNING HOME LAST SPRING I DECIDED TO REPLACE THIS AXLE. UPON REMOVING THE AXLE I DISCOVERED THAT THE AXLES ON THIS RV ARE 4400# AXLES. MY PAPERWORK ON THIS RV SHOWS THAT IT IS SUPPOSED TO HAVE 5200# AXLES. WONDERING WHY THIS IS SO.
Wheels, Jul 7, 2018
GRAAND DESIGN USES LIONSHEAD ALUMINUM 5 SPOKE WHEELS ON REFLECTION MODELS. THE WHEELS CRACK. I KNOW OF 3 CASES BESIDES MINE WHERE THE WHEELS HAVE CRACKED, AT SOME POINT SOMEONE IS GOING TO LOSE A WHEEL AND KILL SOMEONE. SEE HERE. HTTPS://WWW.FACEBOOK.COM/GROUPS/147999938972932/PERMALINK/465702340536022/
Other or unspecified, Sep 8, 2017
THE STRAP THAT HOLDS THE ELECTRICAL LINE AND THE PROPANE LINE UNDER THE KITCHEN SIDE OUT BROKE AND THE PROPANE LINE RUBBED ON THE TIRE WHILE TRAVELING ON AN INTERSTATE CAUSING THE LINE TO CUT IN HALF AND PROPANE LEAKED OUT.
Service brakes, Jul 5, 2017
ALL 4 ELECTRIC DRUM BRAKES ON THE REFLECTION FIFTH WHEEL CAMPER TRAILER WERE CONTAMINATED WITH GREASE FROM THE AXLES. AFTER CHECKING BRAKES BECAUSE OF POOR TRAILER BRAKING WHILE TOWING THE FIFTH WHEEL TRAIL, I FOUND THAT ALL 4 BRAKE'S SHOES WERE BARELY WORN AFTER 2 YEARS OF USE. THE BRAKE SHOES HAD GREASE ON THEM AS WELL AS THE ELECTRIC MAGNET THAT ACTIVATES THE BRAKES. THE GREASE CONTAMINATION CAUSED FAULTY OPERATION OF THE BRAKES. NUMEROUS OTHER PEOPLE HAVE BEEN EXPERIENCING THE SAME PROBLEM. THE MANUFACTURER LIPPERT HAS SUPPOSEDLY AFTER SEVERAL YEARS MADE SOME CHANGES, BUT STILL BRAND NEW CAMPER TRAILER ARE BEING FOUND WITH BRAKE GREASE CONTAMINATION.
Suspension, Service brakes, Feb 17, 2017
BRAKES WERE CONTAMINATED WITH WHEEL BEARING GREASE, EITHER DAMAGED/FAULTY REAR WHEEL BEARING SEAL OR/AND SUBSTANDARD GREASE THAT LIQUEFIES. THE CAVITY IN THE HUB IS FILLED TO MAXIMUM CAPACITY WITH GREASE WHICH IS UNNECESSARY WHICH IS ANOTHER CONTRIBUTING FACTORY. THIS IS NOT AN ISOLATED INCIDENT AND HAS BEEN AN ISSUE FOR AT LEAST 6 YEARS. SUSPENSION ITEMS ARE PROVIDED BY LIPPERT (LCI). MY 2011 HEARTLAND SUNDANCE 5TH WHEEL HAD THE SAME ISSUE. GREASE ON THESE BRAKES MAKES IT NEARLY NON FUNCTIONING AND A HUGE SAFETY ISSUE.
Service brakes, Nov 1, 2016
GREASE SEALS FAILING CAUSING AXLE GREASE TO COVER WHEELS AND BRAKE PADS. DEALER HAS REPLACED BOTH SETS OF SEALS ON BOTH SIDES OF BOTH TANDEM AXLES DUE TO THIS ISSUE. ONE SIDE WAS REPLACED IN JAN 2016, THE OTHER SIDE WAS REPLACED IN SEPT 2016.
Service brakes, Aug 21, 2016
TRAILER WHEEL BEARING SEALS LEAKING GREASE, AND COATING BRAKE SHOES WITH GREASE. THREE OUT OF FOUR SEALS WERE LEAKING. REPLACED ALL GREASE SEALS AND REPACKED WHEEL BEARINGS.
Tires, Aug 14, 2016
4 GOODYEAR MARATHON WERE INSTALLED ON OUR REFLECTION FIFTH WHEEL CAMPER. THE ORIGINAL TIRES ON THE CAMPER WERE EXCHANGED FOR THE GOODYEAR TIRES. DOT 2VUN1LHR4213 THROUGH 4813. ON JULY 24,2016 THE TIRES WERE ADJUSTED TO 80 PSI. AFTER ABOUT 65 MILES INTO OUR TRIP THE DRIVER SIDE FRONT TIRE EXPLODED AND SHEARED THE TREAD FROM THE TIRE. THE EXPLODING TIRE CAUSED $3700 WORTH OF DAMAGE AS QUOTED BY AN AUTHORIZED DEALER. THE TIRE WAS TURNED INTO AN AUTHORIZED GOOD YEAR DEALER AND A REPLACEMENT PROTOW TIRE WAS PURCHASED FOR $144. ON THE RETURN TRIP THE OTHER GOODYEAR MARATHON SAME SIDE SEPARATED. THIS TIRE WAS RETURNED TO GOODYEAR FOR EVALUATION. TIRE SIZE ST 235-80-16 LOAD RANGE E.DOT 2VUN 1LHR 4813 THE FIRST TIRE EXPLOSION WAS VIOLENT, THROWING FRAGMENTS INTO FOLLOWING TRAFFIC. ONE NEAR ACCIDENT WAS OBSERVED OF TRAFFIC TRYING TO AVOID THE SHARDS WITH THE CAR APPEARING TO GO SIDEWAYS. THE SECOND EXPLOSION WAS LESS VIOLENT BUT STILL LEFT LARGE CHUNKS IN THE HIGHWAY. STATE POLICE WERE CALLED FRO ASSISTANCE.
Service brakes, Jul 3, 2016
AXLE BEARING GREASE LEAKS ONTO BRAKE SHOES AND ELECTRIC BRAKE MAGNET MECHANISM, MAKING BRAKES LESS EFFECTIVE INCREASING BRAKING DISTANCE SUBSTANTIALLY, THIS OCCURS WHENEVER USING THE BRAKES, THE BRAKES ARE ADJUSTED PROPERLY.
Service brakes, May 18, 2016
GRAND DESIGN TRAVEL TRAILERS/5TH WHEELS USING LIPPERT AXLES. WHEEL SEAL FAILURE LETTING WHEEL BEARING GREASE CONTAMINATE THE BRAKE SHOES/PADS & ELECTRO MAGNETS. ALMOST COMPLETE LOSS OF BRAKING. EMERGENCY ACTIVATION COULD NOT STOP UNIT WITHIN 150 FEET AT 10MPH. SEALS WERE HARD WHEN REMOVED.
Other or unspecified, Sep 2, 2015, fire
THE 5TH WHEEL WAS 2 1/2 MONTHS OLD. AFTER RETURNING FROM A 250 MILE TRIP WE ATTEMPTED TO OPEN THE BEDROOM SLIDE AND IT WOULDN'T OPEN. I PLUGGED IN THE ELECTRICAL PLUG AND OPENED THE SLIDE IN ORDER TO UNLOAD THE REMAINING CLOTHES, THEN I CLOSED THE SLIDE. THIS WAS AT APPROXIMATELY 8:00PM. AT 10:45PM MY GIRLFRIEND HEARD THREE LOUD EXPLOSIONS AND WE RAN OUTSIDE TO FIND THE 5TH WHEEL TOTALLY ENGULFED IN FLAMES. I BELIEVE NOW THE EXPLOSIONS WERE THE TIRES ON THE 5TH WHEEL. THE FRAMES (BOTH OF THEM) THAT RUN THE LENGTH OF THE 5TH WHEEL WERE BENT APPROXIMATELY 18" TOWARD THE PASSENGER SIDE OF THE TRAILER. IN ADDITION BOTH AXLES ARE BEND DOWNWARD. I DON'T IF THIS A RESULT OF THE HEAT OR NOT.
Suspension, Aug 9, 2015
VIN STICKER ON SIDE OF FIFTH WHEEL TRAILER STATES "6000 LB AXLES" BUT TRAILER HAD UNDERSIZED AXLES RATED AT 5200 LB AXLES! GRAND DESIGN RV OWNERS PLEASE CHECK YOU AXLES BEFORE SOMEONE GETS HURT!
Service brakes, Aug 7, 2015
SHORTLY AFTER DELIVERY OF A BRAND NEW 5TH WHEEL TRAVEL TRAILER I BEGAN TO NOTICE GREASE LEAKING FROM THE DRUM. AFTER PULLING THE BRAKE DRUMS I FOUND DARK GREASE HAD MIGRATED PAST THE SEALS AND IN TO THE DRUMS COATING THE INSIDE OF THE DRUMS, BRAKE PAD SURFACES AND MAGNET. THE BRAKE SYSTEM ON MY TRAILER ARE MANUFACTURED AND ASSEMBLED BY LIPPERT COMPONENTS, IND.
Service brakes, Jul 29, 2015
I WAS RETURNING FROM A TRIP, WHEN THE ELECTRIC BRAKES ON MY 5TH WHEEL TRAILER STARTED NOT WORKING. EVEN WITH THE BRAKE CONTROLLER GAIN TURNED TO MAXIMUM, THERE WAS LITTLE TO NO BRAKING. I INSPECTED THE BRAKES WHEN I GOT HOME AND FOUND THAT GREASE WAS LEAKING FROM ALL 4 WHEEL BEARING GREASE SEALS COATING THE BRAKE SHOES. THIS WAS ONLY THE 3RD TRIP I HAD TAKEN WITH THIS UNIT AND HAD TOWED IT LESS THAN 2500 MILES TOTAL SINCE PURCHASE IN AUGUST 2014. STOPPING DISTANCE WAS MUCH MORE THAN NORMAL WITH NO TRAILER BRAKES. AN ACCIDENT WOULD HAVE OCCURRED HAD THERE BEEN AN UNUSUAL SITUATION REQUIRING A SUDDEN STOP. MANUFACTURE IS CORRECTING THE PROBLEM UNDER WARRANTY WITH TOTAL BRAKE AND SEAL REPLACEMENT.
Service brakes, Jul 15, 2015
THIS IS A NEW TRAILER THAT HAD GREASE ON ALL FOUR BRAKES DUE TO GREASE PASSING THROUGH THE SEALS. THE MANUFACTURER IS THE ONLY ONE THAT HAD PACKED THE WHEEL BEARINGS. THE HUBS WERE FILLED WITH GREASE INDICATING THAT THE "EASY-LUBE" FEATURE HAD BEEN USED TO PACK THE BEARINGS. I DON'T BELIEVE THE SEALS ARE BAD, I BELIEVE THE PROCEDURES ARE FLAWED. FIFTH WHEELS OF THIS WEIGHT SHOULD NOT HAVE THIS TYPE OF AXLE. THERE AREN'T ANY SEALS THAT ARE GOING TO CONTAIN THE GREASE FROM A GREASE GUN THAT IS FILLING THE HUB .
Service brakes, Jul 9, 2015
LIPPERT BRAKE SHOES AND MAGNETS CONTAMINATED WITH GREASE. GREASE SEAL BLEW OUT WITH EXCESSIVE GREASE AND/OR FAULTY SEALS. STOPPING ABILITY OF VEHICLE EXTREMELY IMPACTED AND DANGEROUS