2016 Grand Design Reflection
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 19 owner complaints filed for this model year. This is the 4th highest complaint count among 10 Reflection model years with reports.
Of the 2016 reports, 2 involved a fire.
What owners report most often
Recalls and investigations
Equipment, appliance, refrigeratorJan 28, 2022
Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
An electrical arc increases the risk of a fire.
Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.
Campaign 22V038000 on NHTSA.gov
Electrical system, wiringJun 19, 2020
Grand Design RV, LLC (Grand Design) is recalling certain 2016-2018 Reflection trailers. A wiring connector in the vehicle underbody may not be properly secured, allowing water intrusion into the wiring connector, possibly resulting in an electrical short circuit.
If water enters the wiring connector, it can cause a short circuit, increasing the risk of a fire.
Grand Design will notify owners, and dealers will inspect and secure the wiring connectors up to prevent water intrusion, free of charge. This recall began June 29, 2020. Owners may contact Grand Design's customer service at 1-574-825-9679. Grand Design's number for this recall is 910020.
Campaign 20V362000 on NHTSA.gov
Equipment, other, labelsOct 7, 2016
Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2017 Reflection recreational trailers, model 357BHS and 367BHS, manufactured November 12, 2014, to September 22, 2016. The affected vehicles have an incorrect Gross Axle Weight Rating (GAWR) on the Federal Certification Label, stating a GAWR of 7,000 lbs when the actual GAWR is 6,400 lbs. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
If the operator loads the vehicle to the GAWR on the label, it can cause a loss of vehicle control, increasing the risk of a crash.
Grand Design will notify owners, and dealers will install a corrected Federal Certification Label, free of charge. Owners will also have the option to replace the Certification Label themselves, free of charge. The recall began on October 28, 2016. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910007.
Campaign 16V717000 on NHTSA.gov
Equipment, recreational vehicle/trailer, lpg systems, lines and fittingsMay 25, 2016
Grand Design RV, LLC (Grand Design) is recalling certain model year 2016-2017 Imagine and Reflection recreational trailers manufactured January 15, 2016 to May 4, 2016. The MB Sturgis LP regulator on these vehicles may allow propane gas to leak into the regulator sight glass causing it to degrade and potentially crack.
If the indicator sight glass cracks, propane gas may leak out, increasing the risk of a fire.
Grand Design will notify owners, and dealers will replace the LP regulator kit, free of charge. The recall began on June 6, 2016. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910006.
Campaign 16V355000 on NHTSA.gov
Suspension, rear, axle, non-powered axle assemblyAug 14, 2015
Grand Design RV, LLC (Grand Design) is recalling certain model year 2014-2016 Reflection fifth-wheel trailers manufactured September 5, 2013, to June 30, 2015. The affected vehicles may have been manufactured with axles rated to 5200 lbs. instead of 6000 lbs. as designed and as listed on the Certification Label. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The inaccurate label may result in users overloading their trailer, resulting in axle or tire failure and increasing the risk of a crash.
Grand Design will notify owners, and dealers will inspect the trailers and will replace any axle that is only rated to 5200 lbs. with an axle rated to 6000 lbs., free of charge. The recall began on September 10, 2015. Owners may contact Grand Design customer service at 1-574-825-8000 ext. 2015. Grand Design's number for this recall is 910004.
Campaign 15V518000 on NHTSA.gov
Suspension, rear, axle, non-powered axle assemblyApr 10, 2015
Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2016 Reflection 303RLS, 308BHTS and 313RLTS, model 2016 Solitude 375RE trailers manufactured March 12, 2015, to April 6, 2015. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
Grand Design has notified owners, and dealers will replace any affected wheel hub, free of charge. The recall began on April 14, 2015. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910003.
Campaign 15V212000 on NHTSA.gov
Representative owner complaints: suspension
2 reports, newest first. Show all
Suspension, Service brakes, Jan 8, 2018
IN AUGUST OF THIS YEAR, I PURCHASED A 2016 GRAND DESIGN REFLECTION 313RLTS TRAVEL TRAILER (USED) FROM A GRAND DESIGN DEALER (PALM BEACH RV, WEST PALM BEACH, FL). VIN: [XXX]. I HAVE DRIVEN THIS TRAILER APPROXIMATELY 2,000 MILES. I NOTICED THAT THE TRAILER WASN'T BRAKING AS GOOD AS IT SHOULD BE, SO I TOOK IT IN TO A LOCAL RV REPAIR SHOP (RVTECH, FT. MYERS, FL) TO HAVE IT CHECKED OUT. UPON INSPECTION, THEY DISCOVERED THAT ALL FOUR OF MY GREASE SEALS HAVE FAILED, AND THAT THE BACKING PLATES AND BRAKES WERE SPLATTERED WITH GREASE, THE DRUM ASSEMBLIES WERE SCORED, THE BRAKE PADS WERE DAMAGED AND NEEDED REPAIR. HE ALSO SAID IT APPEARED THAT THE MAGNETS WERE ACTUALLY DIGGING INTO THE METAL, CREATING FURTHER SCORING. I'M NOT A MECHANIC, BUT THEIR EXPLANATION OF THE DAMAGE THAT WAS DONE WAS THAT IT WAS A DIRECT RESULT OF THE GREASE SEALS FAILING. AFTER RESEARCHING ON THE INTERNET I DISCOVERED THAT THIS IS INDEED A VERY WELL KNOWN PROBLEM - THE GRAND DESIGN OWNER'S FORUM HAS 92 PAGES ON A SINGLE THREAD ABOUT IT. I'M VERY DISAPPOINTED THAT THIS APPEARS TO HAVE BEEN A KNOWN PROBLEM, AND I'VE BEEN DRIVING A 10,000 LB TRAILER WITH BASICALLY NO BRAKES. WHY DIDN'T GRAND DESIGN NOTIFY THEIR DEALERS OF THIS PROBLEM, AND HAVE THE DEALERS CHECK TO SEE IF ANY OF THEIR CUSTOMERS HAD THIS PROBLEM? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Suspension, Wheels, Service brakes, Nov 2, 2016
ALL FOUR AXLE SEALS WERE LEAKING ON THE TRAILER. THE LEAKING GREASE WAS SPRAYED ON THE WHEELS AND ALSO TWO HAD COATED THE BRAKES. THIS APPEARED AFTER I HAD TOWED THE TRAILER FOR 200 MILES AFTER TAKING IT NEW OFF OF THE DEALER LOT.