2017 Grand Design Reflection
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 25 owner complaints filed for this model year. This is the 2nd highest complaint count among 10 Reflection model years with reports.
Of the 2017 reports, 1 involved a fire.
What owners report most often
Recalls and investigations
Equipment, appliance, refrigeratorJan 28, 2022
Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
An electrical arc increases the risk of a fire.
Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.
Campaign 22V038000 on NHTSA.gov
Electrical system, wiringJun 19, 2020
Grand Design RV, LLC (Grand Design) is recalling certain 2016-2018 Reflection trailers. A wiring connector in the vehicle underbody may not be properly secured, allowing water intrusion into the wiring connector, possibly resulting in an electrical short circuit.
If water enters the wiring connector, it can cause a short circuit, increasing the risk of a fire.
Grand Design will notify owners, and dealers will inspect and secure the wiring connectors up to prevent water intrusion, free of charge. This recall began June 29, 2020. Owners may contact Grand Design's customer service at 1-574-825-9679. Grand Design's number for this recall is 910020.
Campaign 20V362000 on NHTSA.gov
Equipment, mechanical, integrated jack/leveler/stabilizerDec 8, 2017
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
Campaign 17V789000 on NHTSA.gov
Equipment, other, labelsOct 7, 2016
Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2017 Reflection recreational trailers, model 357BHS and 367BHS, manufactured November 12, 2014, to September 22, 2016. The affected vehicles have an incorrect Gross Axle Weight Rating (GAWR) on the Federal Certification Label, stating a GAWR of 7,000 lbs when the actual GAWR is 6,400 lbs. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
If the operator loads the vehicle to the GAWR on the label, it can cause a loss of vehicle control, increasing the risk of a crash.
Grand Design will notify owners, and dealers will install a corrected Federal Certification Label, free of charge. Owners will also have the option to replace the Certification Label themselves, free of charge. The recall began on October 28, 2016. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910007.
Campaign 16V717000 on NHTSA.gov
Equipment, recreational vehicle/trailer, lpg systems, lines and fittingsMay 25, 2016
Grand Design RV, LLC (Grand Design) is recalling certain model year 2016-2017 Imagine and Reflection recreational trailers manufactured January 15, 2016 to May 4, 2016. The MB Sturgis LP regulator on these vehicles may allow propane gas to leak into the regulator sight glass causing it to degrade and potentially crack.
If the indicator sight glass cracks, propane gas may leak out, increasing the risk of a fire.
Grand Design will notify owners, and dealers will replace the LP regulator kit, free of charge. The recall began on June 6, 2016. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910006.
Campaign 16V355000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
1 report, newest first. Show all
Fuel/propulsion system, Jan 24, 2017, fire
TL* THE CONTACT OWNS A 2017 GRAND DESIGN REFLECTION RV. THE CONTACT STATED THAT THERE WAS AN ABNORMAL PROPANE FUEL ODOR EMITTING FROM THE RV. THE RV WAS INSPECTED BY A SERVICE TECHNICIAN WHO STATED THAT THE FUEL LINE SHOWED EVIDENCE THAT A RODENT CHEWED THROUGH THE PROPANE FUEL LINE, WHICH NEEDED TO BE REPLACED. THE RV WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60.