2018 Grand Design Reflection
Problems, recalls and owner-reported issues
Suspension is the leading concern among 11 owner complaints filed for this model year. This is the 6th highest complaint count among 10 Reflection model years with reports.
Of the 2018 reports, 1 involved a fire. 1 person was injured.
What owners report most often
Recalls and investigations
Equipment, appliance, refrigeratorJan 28, 2022
Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
An electrical arc increases the risk of a fire.
Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.
Campaign 22V038000 on NHTSA.gov
Electrical system, wiringJun 19, 2020
Grand Design RV, LLC (Grand Design) is recalling certain 2016-2018 Reflection trailers. A wiring connector in the vehicle underbody may not be properly secured, allowing water intrusion into the wiring connector, possibly resulting in an electrical short circuit.
If water enters the wiring connector, it can cause a short circuit, increasing the risk of a fire.
Grand Design will notify owners, and dealers will inspect and secure the wiring connectors up to prevent water intrusion, free of charge. This recall began June 29, 2020. Owners may contact Grand Design's customer service at 1-574-825-9679. Grand Design's number for this recall is 910020.
Campaign 20V362000 on NHTSA.gov
Electrical system, wiringOct 30, 2018
Grand Design RV, LLC is recalling certain 2018-2019 Reflection fifth wheel trailers, models 28BH and 29RS. The circuit for the power converter does not have over-current protection.
An electrical short circuit in the unprotected circuit can increase the risk of a fire.
Grand Design RV will notify owners, and dealers will inspect the trailers to determine if the 50-amp mini breaker at the bus bar is installed correctly and that the circuit is wired correctly, correcting it as necessary, free of charge. The recall began November 19, 2018. Owners may contact Grand Design RV customer service at 1-574-825-9679. Grand Design RV's number for this recall is 910017.
Campaign 18V764000 on NHTSA.gov
Equipment, mechanical, integrated jack/leveler/stabilizerDec 8, 2017
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
Campaign 17V789000 on NHTSA.gov
Equipment, recreational vehicle/trailerNov 21, 2017
Grand Design RV, LLC (Grand Design) is recalling certain 2018 Reflection travel trailers, model 297RSTS. These vehicles may have insufficient clearance between the tire and the ram that moves the slide out room. The tire can contact the ram for the slide out room while the trailer is being towed, causing tire damage or a possible tire blowout.
Tire failure can increase the risk of a crash.
Grand Design will notify owners, and dealers will install a lift kit at each of the axle hangers, giving two additional inches of clearance. Tires that show evidence of damage will be replaced. These repairs will be performed free of charge. The recall began on December 14, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910011.
Campaign 17V743000 on NHTSA.gov
Representative owner complaints: service brakes
3 reports, newest first. Show all
Service brakes, Sep 10, 2024
A thin rubber grommet is used to protect the electric brake wires passing through the axel tube. These grommets wear through during normal towing. This, in turn, causes the wire to short to ground leading to total failure of the trailer brakes. I did not experience an accident but came very close as I was approaching a stopped vehicle and realized I needed MUCH more braking force on my truck brakes to stop my forward movement. All 4 grommets on the 2 axels on my trailer have failed as shown in the attached pictures but only one has resulted in the wire being rubbed through causing the brake failure. A picture of the axel ID is also included. This appears to be a serious design flaw that should be corrected. A quick Internet or YouTube search will show there are many occurences of this!
Service brakes, Jul 17, 2017
FOUND SEVERAL PROBLEMS ONLINE INDICATING THAT GREASE LEAKS PAST THE AXLE SEALS AND CONTAMINATES THE BRAKES. MY WHEELS ARE SHOWING SIGNS OF GREASE AND IT IS ONLY A MATTER OF TIME BEFORE THE BRAKES LOSE EFFECTIVENESS. PROBLEM IS THAT THE CONDITION WILL GET PROGRESSIVELY WORST AND THE USER MAY NOT NOTICE THE LOSS OF BRAKE EFFECTIVENESS UNTIL IT IS TOO LATE.
Service brakes, Jun 10, 2017
GREASE LEAKING FROM AXLE SEAL ONTO BRAKE DRUMS ON ALL FOUR WHEELS CAUSING INEFFECTIVE BRAKES. LIPPERT AXLES