2019 Grand Design Reflection

Problems, recalls and owner-reported issues

Structure is the leading concern among 9 owner complaints filed for this model year. This is the 7th highest complaint count among 10 Reflection model years with reports.

Complaints by model year
  1. 9

Of the 2019 reports, 1 involved a crash and 1 involved a fire.

Primary concernStructure4 reports · 44% of complaints
Owner complaints9Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Structure4
  2. Electrical system2
  3. Suspension2
  4. Service brakes1
  5. Other or unspecified1
  6. Wheels1

Recalls and investigations

  1. Equipment, appliance, refrigeratorJan 28, 2022

    Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.

    An electrical arc increases the risk of a fire.

    Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.

    Campaign 22V038000 on NHTSA.gov

  2. Electrical system, wiringOct 30, 2018

    Grand Design RV, LLC is recalling certain 2018-2019 Reflection fifth wheel trailers, models 28BH and 29RS. The circuit for the power converter does not have over-current protection.

    An electrical short circuit in the unprotected circuit can increase the risk of a fire.

    Grand Design RV will notify owners, and dealers will inspect the trailers to determine if the 50-amp mini breaker at the bus bar is installed correctly and that the circuit is wired correctly, correcting it as necessary, free of charge. The recall began November 19, 2018. Owners may contact Grand Design RV customer service at 1-574-825-9679. Grand Design RV's number for this recall is 910017.

    Campaign 18V764000 on NHTSA.gov

  3. Electrical systemOct 16, 2018

    Grand Design RV, LLC (Grand Design) is recalling certain 2019 Grand Design Reflection travel trailers, models 285BHTS, 287RLTS and 297RSTS. The wires to the 50 amp mini-breaker may be installed incorrectly, leaving the circuit unprotected.

    If the unprotected circuit overheats or experiences a short, it can increase the risk of a fire.

    Grand Design will notify owners, and dealers will inspect the 50 amp mini-breaker to make sure that it is wired correctly, re-wiring it as necessary, free of charge. The recall began November 12, 2018. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910016.

    Campaign 18V729000 on NHTSA.gov

  4. Suspension, rear, axle, non-powered axle assemblySep 24, 2018

    Grand Design RV, LLC (Grand Design) is recalling certain 2019 Grand Design Reflection, Imagine and Transcend travel trailers. These axles may be missing inner bearings on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

    If the bearings prematurely wear, it can cause the hub to overheat and smoke, increasing the risk of a fire.

    Grand Design will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 22, 2018. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910015.

    Campaign 18V658000 on NHTSA.gov

  5. Equipment, electricalSep 14, 2018

    Grand Design RV (Grand Design) is recalling certain 2019 Grand Design Reflection travel trailers, model 295RL. The outside 110V outlet was not correctly wired to a ground-fault (GFI) protected circuit.

    In the event of an electrical issue with an appliance or component that is plugged into the outside electrical outlet, an electrical shock may result, increasing the risk of injury.

    Grand Design will notify owners, and dealers will install a new correctly wired ground fault receptacle, free of charge. The recall began October 8, 2018. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900014.

    Campaign 18V637000 on NHTSA.gov

Representative owner complaints: other or unspecified

1 report, newest first. Show all

  1. Structure, Other or unspecified, Apr 24, 2020, crash

    OUR 2019 GRAND DESIGN REFLECTION 290BH HAS A TURNING POINT HITCH. THE TURNING POINT HITCH IS DESIGNED SO THAT YOU CAN TOW THE 5TH WHEEL BEHIND A SHORT BED TRUCK WITHOUT A SLIDER HITCH. WHILE TOWING OUR TRAILER AT ABOUT 50 MPH AND APPROACHING A CURVE THE UNIVERSAL WEDGE CAME LOOSE IN OUR HITCH WHICH MADE THE HITCH TURN AT BOTH POINTS. THIS CAUSED OUR TRAILER TO HIT OUR HIT OUR TRUCK. LUCKILY WE TOW THIS 1/2 TON RATED TRAILER WITH A 1 TON TRUCK AND WE WERE ABLE TO WITHSTAND THE IMPACT OF THE HIT. WE WERE NOT THROWN OFF THE ROAD AND WE WERE ABLE TO PULL OFF SAFELY. AFTER DOING OUR RESEARCH THE DEALER HAD INSTALLED OUR HITCH CORRECTLY ACCORDING TO THE MANUAL RELEASED 05/18/2017 WHICH WAS INCLUDED WITH OUR TRAILER. THEY WERE UNAWARE OF ANY SERVICE BULLETINS OR RECALLS. LIPPERT HAS UPDATED THE MANUAL AS OF 8/16/19 AND IT NOW LISTS SPECIFIC WEDGES FOR SPECIFIC HITCHES. WHEN THE DEALER CONTACTED LIPPERT THEY DENIED EVER REVISING THEIR MANUAL. BOTH LIPPERT AND GRAND DESIGN ARE DENYING ANY RESPONSIBILITY.*DT *JB