2021 Grand Design Reflection

Problems, recalls and owner-reported issues

Structure is the leading concern among 23 owner complaints filed for this model year. This is the 3rd highest complaint count among 10 Reflection model years with reports.

Complaints by model year
  1. 23
Primary concernStructure13 reports · 57% of complaints
Owner complaints23Filed with NHTSA
Recall relationship1 safety recallNHTSA campaign records

What owners report most often

  1. Structure13
  2. Other or unspecified8
  3. Suspension4
  4. Service brakes3
  5. Electrical system2
  6. Equipment2
  7. Wheels1

Recalls and investigations

  1. Equipment, appliance, refrigeratorJan 28, 2022

    Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.

    An electrical arc increases the risk of a fire.

    Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.

    Campaign 22V038000 on NHTSA.gov

Representative owner complaints: equipment

2 reports, newest first. Show all

  1. Structure, Equipment, Apr 23, 2025

    1. DETACHED REAR WALL The interior screws on the back wall tore a horizontal hole (approx 1/2 inch), and interior cabinetry joints are pulling apart. I looked outside to see if there were any signs that were indicative of rear wall separation. The Reflection 150 has an underbelly covering, so mostly the structure/frame is not readily viewable. However, investigating outside I found the black skirt wrinkled/buckled on the rear/drivers side. Upon googling, this is apparent indication of rear wall brackets broken/rear wall detached. 2. iFAME CRACKS ABOVE AXLES While investigating, I found severe iFrame cracks on both drivers side and passenger side. I contacted Grand Design who referred me to Lippert, who suggested we use a Lippert agent. 2 Florida local agents declined to get involved, so i returned to the dealer where i purchased the RV - 500 miles away in Georgia, after an email & phone consult. After 5 weeks, they said they would rather not do the job, and after 2 weeks prompting, Lippert agreed to schedule a 'courtesy inspection' - a month out. The dealer that inspected the RV stated that they thought the floor is subsiding & they think it is related to frame issues, but could not be sure without a more thorough inspection (but would need to remove under belly). 3. BROKEN LEAF SPRING In April 2023 we replaced all the leaf springs when we had one fail on the road.

  2. Equipment, Oct 6, 2020

    2021 GRAND DESIGN REFLECTION 29RS. CONSUMER WRITES IN REGARDS TO ISSUES WITH VEHICLES MANUAL. *LD THE CONSUMER STATED THE OWNER'S MANUAL NEEDS TO BE REVISED IN REFERENCE TO CHANGING THE VEHICLE'S TIRES. THE CONSUMER BELIEVED THE INFORMATION DID NOT REFLECT WHAT ACTIONS IT ACTUALLY WOULD TAKE TO CHANGE A TIRE ON THE VEHICLE. *JS