2024 Harley-Davidson Flhcs
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1 owner complaints filed for this model year. This is the 4th highest complaint count among 6 Flhcs model years with reports.
What owners report most often
Recalls and investigations
Suspension, rear, shock absorberJun 6, 2025
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2018-2024 Softail motorcycles. The mounting tab on the rear shock pre-load adjuster may break, allowing the rear shock absorber adjuster to damage the rear tire, causing a loss of tire pressure.
A sudden loss of tire pressure increases the risk of a crash.
Dealers will install a new bracket, free of charge. Owner notification letters are expected to be mailed June 16, 2025. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0188. Some of the vehicles included in this recall were previously repaired under recall 23V591, and will need to have the new remedy completed.
Campaign 25V375000 on NHTSA.gov
Representative owner complaints
1 report, newest first.
Electrical system, Fuel/propulsion system, Aug 29, 2024
On [XXX], I was riding on [XXX] south of Hopland, CA. The bike has less than 1400 miles on it. Had the cruise control set for between 65 and 70 MPH. Bike started slowing down, numerous lights came on, engine stopped running. Made my way to across 2 lanes of traffic to the side of the road. Turned the bike off, put down kick stand, got off the bike, walked about 20 to 25 feet away. The Check Engine Light did not come on. Came back, got on the bike started the engine and came home, approximately 30 miles. Had 3/4 of a tank of fuel. Did not try the cruise again. Did not ride the bike from April 9th until I went to Sonoma Harley on August 23 for repair. The bike is available for inspection at any time. I explained what happened, they wrote up a repair order with an estimate of $74.00. They said the $74.00 would cover their Diagnosis time in case they didn't find anything wrong. I refused to sign the repair order and left. I met with the dealer service manager on August 28th. She said Harley doesn't pay diagnosis time unless the find something wrong. The tech would ride the bike on their 5-mile test loop, and try the cruise, if it didn't fail, it's on us. She asked if the Check Engine Light had come on? I said no, it didn't. Service manager said the ride the bike, try the cruise if it fails again, call her immediately. I'm extremely reluctant to ride the bike and with the lack of concern about the engine dying while driving at highway speeds. I believe this is a huge safety concern. No warning lamps, messages, or symptoms occurred prior to this incident. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)