2015 Harley-Davidson XG750
Problems, recalls and owner-reported issues
Fuel/propulsion system is the leading concern among 79 owner complaints filed for this model year. This is the highest complaint count among 4 XG750 model years with reports.
Of the 2015 reports, 8 involved a crash. 4 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpJul 29, 2015
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2015 XG500 motorcycles manufactured January 20, 2014, to July 7, 2015, and XG750 motorcycles manufactured May 12, 2014, to July 7, 2015. The fuel pump modules on these motorcycles have a poor seal at the fuel pump inlet.
If there is a poor seal at the fuel pump inlet it can cause interruption to the fuel supply, possibly causing a brief hesitation with the abrupt restoration of power. This abrupt restoration of power can lead to loss of control, increasing the risk of a crash.
Harley-Davidson will notify owners, and dealers will install a new fuel pump assembly, free of charge. The recall began on August 21, 2015. Owners may contact Harley-Davidson customer service at 1-414-343-4056. Harley-Davidson's number for this recall is 0167.
Campaign 15V474000 on NHTSA.gov
Exterior lightingApr 13, 2015
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2015 XG500 motorcycles manufactured January 28, 2014, to March 9, 2015, and 2015 XG750 motorcycles manufactured May 12, 2014, to March 9, 2015. The affected motorcycles may have been manufactured without a rear reflector assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
If the motorcycle is missing the rear reflector it can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
Harley-Davidson will notify owners, and dealers will install a rear reflector assembly, free of charge. The recall began on April 29, 2015. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0620.
Campaign 15V217000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, filler pipe and capSep 5, 2014
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2015 XG500 and XG750 motorcycles manufactured June 11, 2014, to August 14, 2014. The fuel tank filler neck may be insufficiently flat, preventing the fuel cap from sealing properly.
If the fuel cap doesn't properly seal, fuel may leak, increasing the risk of a vehicle fire.
Harley-Davidson will notify owners, and dealers will inspect the motorcycle and test to see if fuel can leak from under the fuel cap. Any motorcycle that leaks fuel from under the fuel cap will have its gas tanked replaced, free of charge. The recall began in late September 2014. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0161.
Campaign 14V536000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
58 reports, newest first. Show all
Power train, Engine, Fuel/propulsion system, May 27, 2015
I EXPERIENCED A LAG AND LEAP ISSUE. I WAS RIDING MY BIKE WITH ABOUT 83 MILES ON THE TANK OF GAS AND OUT OF NOWHERE IT WOULD PRETEND TO STALL AND THEN TAKE OFF. WOULD CONTINUALLY DO THIS IN THE LOWER GEARS. ADDED A NEW TANK OF GAS AND IT WENT AWAY. GOT TO THE SAME MILEAGE AND HAPPENED ALL OVER AGAIN. HARLEY REPLACED MY FUEL PUMP BUT IT WAS VERY SCARY AND I AM WORRIED IT MAY HAPPEN AGAIN.
Fuel/propulsion system, May 27, 2015
IF THE VEHICLE'S FUEL TANK LEVEL IS APPROX. HALF OR LOWER, THE VEHICLE MAY ABRUPTLY STALL AND SURGE FORWARD. THE LOWER THE FUEL LEVEL IS, THE MORE OFTEN AND ABRUPTLY THE STALL AND SURGE IS, AND CAN HAPPEN DURING NORMAL DRIVING CONDITIONS, ESPECIALLY UP AN INCLINE. THIS HAPPENS BEFORE THE LOW FUEL INDICATOR ILLUMINATES. THIS BEHAVIOUR CAN EASILY CAUSE AN ACCIDENT OR FATALITY.
Vehicle speed control, Engine, Fuel/propulsion system, May 26, 2015
THIS VEHICLE WILL HESITATE WHEN ACCELERATING FROM A FULL STOP AND THEN FEEL AS IF IT IS ABOUT TO STALL THEN SURGE. THE PATTERN MAY REPEAT SEVERAL TIMES OVER SEVERAL SECONDS BEFORE THERE IS CONSISTENT FULL POWER. IT HAPPENES WHEN THERE IS ABOUT 85-90 MILES DRIVEN ON A FULL TANK. I WAS ALMOST REAR-ENDED SEVERAL TIMES RECENTLY SINCE THE DRIVER BEHIND ME REASONABLY EXPECTED THAT I WOULD BE ABLE TO MAINTAIN ACCELERATION AWAY FROM THE STOP. FURTHERMORE, IT IS NEARLY IMPOSSIBLE TO MAINTAIN CONTROL OF A TURN FROM A STOP WHEN THE BIKE IS HESITATING AND SURGING THROUGHOUT THE TURN. THIS IS AN EXTREMELY DANGEROUS SITUATION, ESPECIALLY SINCE I AM A RELATIVELY NEW RIDER. HD APPEARS TO BE SPECIFICALLY TARGETING NEW DRIVERS WITH THIS BIKE, MAKING IT EVEN MORE DISTURBING AND LIKELY TO CAUSE AN ACCIDENT. MY HUSBAND, WHO IS AN EXPERIENCED RIDER, DROVE THE BIKE AND HAD THE EXACT SAME EXPERIENCE. FILLING THE GAS TANK RESOLVED THE PROBLEM. I AM EXTREMELY NERVOUS TO DRIVE THIS BIKE WITH THE POTENTIAL FOR THIS PROBLEM TO RETURN. (I BELIEVE THIS IS SIMILAR TO WHAT IS CURRENTLY BEING INVESTIGATED UNDER NHTSA ACTION NUMBER: PE15015).
Engine, Fuel/propulsion system, May 26, 2015
ON MY VERY FIRST TANK OF GAS THE BIKE DIED AT AROUND 120 MILES ON THE TRIP ODOMETER WHILE ACCELERATING AWAY FROM A STOP LIGHT. IT WAS A DIE AND LURCH THAT I HAVE RECENTLY READ OTHERS HAVE EXPERIENCED. I WAS CHANGING GEARS FROM 1ST TO 2ND AND THE BIKE DID A WHEELIE JUST HIGH ENOUGH FOR MY CHILD TO SLIDE OFF THE SEAT AND ONTO THE REAR FENDER. I CHECKED THE GAS AND THERE WAS PLENTY TO SLOSH AROUND AND NO LOW FUEL LIGHT. FILLING UP THE TANK STOPPED THE PROBLEM. I ASKED THE DEALER TO FIX THE NO LOW FUEL LIGHT PROBLEM WHEN THEY OPENED 3 DAYS LATER BUT IN THAT TIME I USED ANOTHER TANK OF FUEL AND THE SAME DIE AND LURCH AROUND 130 MILES ON THE TRIP ODOMETER. AFTER AROUND 4 WEEKS OF WAITING THE H-D SERVICE TECHNICIAN TELLS ME THAT HE FLASHED THE COMPUTER AND THE PROBLEM IS FIXED. I FILL UP THE TANK ON THE WAY HOME AND RESET THE TRIP ODOMETER. THE NEXT DAY (YESTERDAY) I EXPERIENCE THE SAME DIE AND LURCH AROUND 130 MILES. THE LOW FUEL LIGHT HAS NEVER COME ON ON THIS BIKE. YES, IT LIGHTS UP ON THE SELF-DIAGNOSTIC WHEN I TURN THE KEY ON BUT IT HAS NEVER COME ON FOR LOW FUEL AND I GET THE DIE AND LURCH AROUND 120 TO 130 MILES EVERY TIME. I BELIEVE THAT SOMEONE USED TO A SMALLER MOTORCYCLE WOULD GET HURT TO EASILY WITH THIS LURCH THING.
Other or unspecified, Engine, Fuel/propulsion system, May 25, 2015
I PURCHASED THIS VEHICLE LESS THAN A WEEK AGO, IT ALSO HAS LESS THAN 100 MILES. THE VEHICLE RAN FINE WITH NO PROBLEMS UNTIL IT REACHED AROUND 75-80 MILES. AT THIS POINT THE VEHICLE WOULD ACCELERATE THEN DECELERATE AND STALL OUT AFTER STARTING FROM A COMPLETE STOP. THIS WOULD HAPPEN IN FORWARD MOTION AND ALSO ON TURNS. THE PROBLEM OCCURRED ABOUT 20(TWENTY) TIMES LEAVING ME (VEHICLE STALLED OUT) IN THE MIDDLE OF INTERSECTIONS AND ALSO IN CITY TRAFFIC. THE PROBLEM OCCURRED IN 1ST, 2ND, AND 3RD GEAR. THE VEHICLE LUNGES FORWARD THEN BOGS DOWN THEN LUNGES FORWARD AGAIN, MOST OF THE TIME STALLING OUT. THIS PROBLEM CREATES AN UNSAFE DRIVING CONDITION FOR MYSELF, A PASSENGER, AND OTHER MOTORIST ON THE ROAD. VEHICLES HAD TO SWERVE OUT OF THE WAY TO NOT HIT ME. I WILL BE TAKING THE VEHICLE IN TO THE DEALER TOMORROW.
Vehicle speed control, Other or unspecified, Fuel/propulsion system, May 24, 2015
WHEN ACCELERATING AWAY FROM A TRAFFIC LIGHT, THE BIKE HESITATED, THEN DUMPED ALL ITS POWER INTO THE ACTION, RESULTING IN A "LAG-LEAP" EFFECT. IT'S DONE IT 2-3 TIMES SINCE THE INITIAL INSTANCE.
Fuel/propulsion system, May 19, 2015, crash
WHILE PULLING OUT OF A PARKING SPOT MY BIKE STALLED AND SUDDENLY SURGED FORWARD,I LOST MY BALANCE AND DROPPED IT IN THE LOT. I ASKED MY DEALER ABOUT PEOPLE COMPLAINING ABOUT THIS PROBLEM AND THEY HABVEN'T HEARD OF IT BUT I LOOKED IT UP AND APPARENTLY ALOT OF PEOPLE HAVE THE SAME PROBLEM.I AM JUST GLAD IT WASN'T IN TRAFFIC AND I HAVE CRASH BARS. MY LOW FUEL LIGHT WAS NOT ON AND I HAD A HALF A TANK OF GAS SO MY GUESS IS SOMETHING IS FLAWED WITH THE FUEL PUMP. THIS IS A VERY SERIOUS AND DANGEROUS PROBLEM!!! IT NEEDS TO BE RECALLED AND THEY SHOULDN'T SELL ANYMORE UNTIL THEY CHECK THIS LAG AND LEAP ISSUE.
Fuel/propulsion system, May 19, 2015
WHEN THE FULL TANK GETS LOW WHERE THE FUEL LIGHT COMES ON. (NORMAL FOR A MOTORCYCLE). YOU STOP AND WHEN YOU GO TO START, THE ENGINE SURGES AND STALLS VIOLENTLY AND UNEXPECTEDLY. THIS COULD CAUSE A CRASH. IT SEEMS THE MOTOR STARVES FOR FUEL AND STALLS AND WHEN IT STALLS THE FUEL THEN FEEDS PROPERLY AND CAUSES A FIERCE ACCELERATION, AGAIN, UNEXPECTEDLY. THERE ARE REPORTS ALL OVER THE INTERNET OF THIS WITH THIS NEW MODEL AND THE MANUFACTURER HAS FAILED TO ACKNOWLEDGE THE SAFETY CONCERN AND RECALL IT.
Fuel/propulsion system, May 17, 2015
THIS IS THE SAME ISSUE AS FOUND IN INVESTIGATION PE15015. THIS IS THE FIRST TIME I HAVE EXPERIENCED ENGINE STUMBLE (STALL), COMMONLY REFERRED TO AS LAG AND LEAP. THIS OCCURRED WHEN I HAD A LOW FUEL LEVEL IN MY TANK, (TANK WAS FILLED 10 MILES LATER WITH 3.1 GALLONS INTO A 3.5 GALLON TANK). WHEN ACCELERATING FROM A STOP INTO A RIGHT HAND TURN I EXPERIENCED A NEAR-STALLING OF MY ENGINE. I DID NOT ADJUST THROTTLE AND VERY QUICKLY AFTER THAT STALL A SURGE IN ENGINE RPM OCCURRED WITH BRISK ACCELERATION, FOLLOWED BY ANOTHER NEAR-STALLING AND ANOTHER SURGE. A THIRD LESS NOTICEABLE EPISODE OCCURRED AFTER THAT. I DID NOT ADJUST THROTTLE POSITION THROUGHOUT THE EPISODE. THE TIMESPAN OVER WHICH THIS TOOK PLACE WAS PROBABLY 2-3 SECONDS. I AM FAMILIAR WITH THE COMPLAINTS WHICH HAVE BEEN AROUND THIS ISSUE AND SO WAS CONFIDENT THAT I WOULD BE ABLE TO GET THROUGH THE EPISODE WITHOUT LOSING CONTROL OF THE BIKE. SEVERAL MINUTES LATER AND AFTER ANOTHER STOP WITH VERY SLOW ACCELERATION FROM IT, DURING WHICH THE STALL AND SURGE DID NOT OCCUR, I DECIDED TO TEST WHETHER IT WOULD HAPPEN IN 2ND GEAR ON A STRAIGHT TRAJECTORY. AT ABOUT 20 MPH I ACCELERATED IN 2ND GEAR AND AGAIN 3 CYCLES OF STALL AND SURGE OR LAG-AND-LEAP DID OCCUR, WITH THE 2ND ONE BEING MOST NOTICEABLE AND THE THIRD BEING VERY MINIMAL. I WAS HAPPY I WAS ABLE TO MAKE A LEFT TURN ACROSS TWO LANES OF ROAD TO GET INTO THE GAS STATION, WITHOUT IT OCCURRING AGAIN. I DROVE ANOTHER 40 MILES AFTER FILLING MY GAS TANK WITHOUT IT HAPPENING AGAIN. I HAD PREVIOUSLY FILLED MY TANK WITH 3.4 GALLONS DURING A RIDE WHEN MY MOTORCYCLE HAD 1000 MILES ON IT, WITHOUT THIS PHENOMENON OCCURRING.
Fuel/propulsion system, May 12, 2015
WHEN I TOOK OFF FROM A LIGHT IN TRAFFIC, TAKING OFF IN FIRST GEAR, AFTER I LET THE CLUTCH OUT FULLY, IT HESITATED AS IF IT WERE OUT OF FUEL. I WAS LUNGED FORWARD FROM THE SUDDEN LOSS OF POWER. AFTER THAT, BEFORE I COULD REDUCE THE THROTTLE POSITION, THE BIKE LUNGED FORWARD ALMOST THROWING ME OFF THE BACK. THIS CYCLE CONTINUED A FEW TIMES LIKE A BUCKING BRONCO. THE PEOPLE AROUND MUST HAVE THOUGHT I WAS AN EXPERIENCED RIDER, HOWEVER THIS IS NOT THE CASE, I HAVE RIDDEN FOR MANY YEARS. IT WAS AS IF IT WAS STARVING FOR FUEL WHEN I TOOK OFF, THEN SUDDENLY THE FUEL FLOW WAS RETURNED. MY LOW FUEL LIGHT WAS NOT ON, AND MY TRIP METER SINCE MY INITIAL FILL-UP WAS AT 90 MILES. I IMMEDIATELY WENT TO FILL IT UP WITH FUEL. ONCE IT WAS FULL, THE PROBLEM WENT AWAY. HOWEVER, THE WEEK MY TRIP METER HIT 90 MILES AGAIN. THE SAME THING HAPPENED AS BEFORE. THIS IS THE SECOND TIME I HAVE BEEN NEARLY THROWN OFF OF THE BIKE. EACH TIME A TRIP TO THE STATION TO GET ABOUT 2.6 GALLONS OF FUEL FILLS IT UP, AND IT IS FINE FOR ANOTHER 90 MILES. I'M NOT SURE WHY THERE IS A LOW FUEL LIGHT, I COULD NEVER RIDE IT UNTIL THAT COMES ON. AND, I WOULD EXPECT TO BE ABLE TO RANGE MORE THAN 90 MILES WITH 3.5 GALLONS OF FUEL. THIS SEEMS TO BE A DESIGN PROBLEM THAT I FEEL IS DANGEROUS, ESPECIALLY FOR INEXPERIENCED RIDERS.
Fuel/propulsion system, May 12, 2015
INTERMITTENT LAG-AND-LEAP/SURGE-AND-BUCK ISSUES. I FELT MY MOTORCYCLE QUICKLY LOSE POWER AND SHORTLY AFTER LUNGE FORWARD QUICKLY AND UNEXPECTEDLY. EACH TIME THIS PROBLEM HAS OCCURRED, I HAVE HAD APPROXIMATELY 1 GALLON OF FUEL LEFT IN MY TANK OR SLIGHTLY LESS.
Power train, Engine, Fuel/propulsion system, May 11, 2015
"WITH ROUGHLY .9 GALLONS OF FUEL IN TANK, WHEN LEAVING A FULL STOP, VEHICLE PAUSES HARD ON ACCELERATION. PROBABLE CAUSE IS FUEL STARVATION CAUSED BY FUEL FLOWING BACK IN THE TANK, AWAY FROM THE FRONT-LOCATED FUEL PUMP, STARVING EFI SYSTEM OF GASOLINE. AS FUEL MOVES FORWARD AFTER A BRIEF PAUSE IN FORWARD MOMENTUM, THE PUMP HAS ACCESS TO THE FUEL AND THE BIKE SUDDENLY LURCHES FORWARD. THIS HAPPENS MULTIPLE TIMES AS THE FUEL IN TANK TRAVELS FORWARD AND AFT. EXTREMELY UNSAFE CONDITION AT LOW SPEEDS, ESPECIALLY AT INTERSECTIONS WHEN THIS IS MOST LIKELY TO OCCUR."
Fuel/propulsion system, May 10, 2015
STARTING WITH A FULL TANK OF GAS MY WIFE DROVE HER BRAND NEW XG750 FOR APPROXIMATELY 100 MILES. THE FIRST ISSUE OCCURED WHEN SHE WAS TAKING OFF FROM AN INTERSECTION, THE BIKE STALLED OUT, IN THE MIDDLE OF THE INTERSECTION. WITH HER BEING A NEW RIDER, SHE ATTRIBUTED IT TO HER DOING SOMETHING WRONG. AT THE VERY NEXT INTERSECTION THE ISSUE HAPPENED AGAIN, EXCEPT THE BIKE LUNGED FORWARD AFTER THE STALL THIS TIME. SHE THEN PROMPTLY HONKED HER HORN TO LET ME KNOW THERE WAS AN ISSUE. WE PULLED OVER, I GOT ON THE XG750 TO SEE WHAT THE DEAL WAS. AS I TOOK OFF, THE BIKE STUTTERED BUT DID NOT STALL. I RODE IT DOWN ONE BLOCK AND THEN TURNED AROUND. AS I STARTED THE TURN THE BIKE STUTTERED AGAIN AND ALMOST STALLED. THE IDLE OF THE BIKE WAS VERY ERRATIC, STUTTERING UP AND DOWN. THE PROBLEM SEEMED TO BE GETTING WORSE THE MORE THE BIKE WAS DRIVEN. MY WIFE GOT BACK ON THE XG750 AND WE DECIDED TO HEAD BACK TO THE HOUSE, AS THERE WAS SOMETHING WRONG WITH HER XG750. WE MADE IT ABOUT 5 MORE MILES WHEN HER XG750 STALLED OUT ON THE HIGHWAY. SHE COASTED TO THE SHOULDER AND TRIED TO START THE BIKE 2 OR 3 TIMES UNTIL I ARRIVED. MIND YOU, THE "LOW FUEL" LIGHT WAS NOT ON, NOR DID IT EVER COME ONE. THE MOTORCYCLE HAS SINCE BEEN TAKEN BACK TO THE DEALER. FOR A BIKE THAT IS MARKETED AS A "BEGINNER" BIKE, THIS IS A MALFUNCTION THAT HAS THE POTENTIAL FOR CAUSING FATALITIES, AS THE ISSUE HAPPENS ON CURVES, OR UNDER SITUATIONS WHERE THE RIDER NEEDS TO ACCELERATE, BUT CANT DUE TO THE FUEL SYSTEM MALFUNCTIONING. I WILL BE EXPLORING THE OPTION OF RETURNING THE BIKE TO THE DEALER, AS I DON'T WANT MY WIFE RIDING A "BEGINNER" MOTORCYCLE THAT HAS THE POTENTIAL TO CAUSE HER TO CRASH OR WORSE, KILL HER.
Engine, Fuel/propulsion system, May 8, 2015
WHEN THE LOW FUEL LIGHT COMES ON THERE IS .9 GALLON GAS LEFT IN TANK. THE LOW FUEL LIGHT COMES ON WHEN APPROXIMATELY 2.8 GALLONS OF GAS HAS BEEN USED. WHEN THE LOW FUEL LIGHT COMES ON AND THE THROTTLE IS APPLIED THE ENGINE STALLS UNTIL THE THROTTLE IS RELEASED. WHEN THE THROTTLE IS RELEASED THE ENGINE GOES BACK TO IDLE. WHEN THE THROTTLE IS REAPPLIED THE ENGINE STALLS UNTIL THE THROTTLE IS RELEASED. IF THE THROTTLE IS GENTLY APPLIED THE ENGINE MAY PICKUP SPEED. THIS HAS HAPPENED ON DOZENS OF OCCASIONS IN VARIOUS SCENARIOS: A.) THE WORST SITUATIONS HAVE BEEN WHEN PASSING ANOTHER VEHICLE AND THE LOW FUEL LIGHT COMES ON AND THE ENGINE STALLS IN FRONT OF THE VEHICLE BEING PASSED. B.) THE SECOND WORST SITUATION IS WHEN THE LOW FUEL LIGHT COMES ON AND THE ENGINE STALLS WHEN CROSSING AN INTERSECTION - ESPECIALLY A FOUR-WAY STOP. C.) THE THIRD WORST SITUATION IS WHEN THE LOW FUEL LIGHT LIGHT COMES ON WHEN TURNING A CORNER. THIS CAUSES THE VEHICLE LOOSE FORWARD MOMENTUM AND TO FALL OVER IN THE DIRECTION OF THE TURN - OR IT SURGES AND CAUSES THE VEHICLE TO "HIGH-SIDE" OVER ON THE OPPOSITE SIDE OF THE TURN. I MENTIONED THIS TO THE HD DEALER DURING THE FIRST DEALER CHECK UP (1000 MILE). THEY CLAIMED THEY COULD NOT DUPLICATE THE PROBLEM. IF YOU REVIEW YOUR RECORDS I BELIEVE YOU WILL FIND SEVERAL OTHER SAME TYPE COMPLAINTS FOR THIS VEHICLE. IN SOME CASES THE DEALERS HAVE REPLACED FUEL PUMP, SOCK... IN OTHER CASES THE DEALER AND MANUFACTURE DENIES THIS PROBLEM EXIST. THERE IS A HD XG750/500 FORUM THAT HAS DOZENS OF SIMILAR COMPLAINTS.
Fuel/propulsion system, May 7, 2015
VEHICLE WAS LURCHING AND BUCKING WHILE DRIVING FROM APPARENT FUEL STARVATION. THE LOW FUEL LIGHT HAD JUST COME ON AND THERE SHOULD HAVE BEEN MORE THAN ENOUGH FUEL TO CONTINUE ON FOR A SEVERAL MILES. *TR
Vehicle speed control, Fuel/propulsion system, May 3, 2015
MOTORCYCLE LURCHES AND CHOKES WHEN IN 1ST AND 2ND GEAR LEAVING A STOP LIGHT. TANK WAS A LITTLE MORE THAN HALF FULL. FILLED UP TANK AND IT STOPPED THE ISSUE. GAS TANK IS NOT EMPTY ENOUGH TO CAUSE LOW GAS INDICATOR TO COME ON SO UNAWARE WHEN THE LURCHING WILL HAPPEN. I HAVE NOT NOTIFIED HARLEY YET BECAUSE IT IS SUNDAY AND I WILL HAVE TO WAIT TIL TUESDAY TO CONTACT THE DEALER. *TR
Fuel/propulsion system, May 1, 2015
INTERMITTENT LAG-AND-LEAP/SURGE-AND-BUCK ISSUES. WHILE MAKING A RIGHT TURN ONTO A MAJOR THOROUGHFARE, LOST POWER TO THE ENGINE, AND UPON GIVING A SMALL AMOUNT OF ADDITIONAL THROTTLE, POWER CAME BACK FULL FORCE, AND FRONT TIRE LOST CONTACT WITH THE GROUND BRIEFLY. HAVING ATTRIBUTED THE ISSUE TO BEING A NEW RIDER, PRACTICE WAS ENGAGED THE SAME EVENING. EXTREME ISSUES FOLLOWED, INCLUDING STALLING THREE TIMES WHILE ATTEMPTING TO CROSS AN INTERSECTION, AND AN EXTREMELY UNSAFE RIDE HOME FOLLOWED, LUCKILY WITHOUT MAJOR INCIDENT. MOTORCYCLE WAS TOWED INTO THE SHOP THE FOLLOWING DAY AT 90 MILES, AND THE FUEL PUMP WAS REPLACED. ISSUES HAVE NOT RAISED THEMSELVES AGAIN SINCE THE REPAIR, HOWEVER, AS SOME HAVE STATED THEY CAME BACK, AND HD OTHERWISE HAS NOT ISSUED A RECALL, I ADD MY COMPLAINT TO THE LIST IN THE HOPES THAT OTHERS WILL NOT BE PUT INTO DANGER BY THIS POTENTIALLY VERY UNSAFE CONDITION. *TR
Fuel/propulsion system, Apr 30, 2015
MY HUSBAND AND I WERE RIDING TOGETHER, SITTING STILL AT A LIGHT, FIRST TO TAKE OFF AT GREEN LIGHT WITH CARS BEHIND US. WE TOOK OFF, & MY BIKE TOOK OFF, SLOSHING FUEL TO BACK OF TANK, & I LOST ALL POWER FOR A MOMENT IN THE MIDDLE OF A CITY INTERCEPTION. AS THE FUEL SLOSHED BACK FORWARD & BACKWARDS, IT GAVE ME SOME INTERMITTENT ACCELERATION POWER TO LIMP THROUGH THE INTERSECTION. I IMMEDIATELY PULLED INTO THE MIDDLE TURN LANE SECTION OF THE ROAD SO VEHICLES COULD PASS ME, I AM LUCKY I WAS NOT HIT. MY LOW FUEL LIGHT WAS NOT ON YET, & MY MILEAGE ON THIS TANK WAS ABOUT 119. SINCE I AM FAMILIAR WITH THIS ISSUE FROM READING FEEDBACK, I SIMPLY TOOK OFF EXTRA SLOW FROM EVERY STOP UNTIL WE REACHED OUR DESTINATION, AND THEN IT HAPPENED AGAIN BEFORE WE REACHED A GAS STATION. WE PUT IN 2.7 GALS, MEANING I HAD .9 GAL LEFT, & MY LOW FUEL INDICATOR HAD ONLY BEGAN TO FADE ON & OFF WHILE RIDING. MY DEALERSHIP SAID THE FACTORY HAD NO EXPERIENCE WITH THIS & THE FACTORY HAD NO SOLUTIONS & THIS WASN'T A COMMON PROBLEM. I RODE THE MOTORCYCLE TO LAUGHLIN RIVER RUN, KEEPING IT FUELED UP BEFORE I HIT 100 MILES PER TANK, NERVOUS BECAUSE OF THE HILLS INVOLVED. FED UP WITH THR DOWNPLAY OF A LIFE THREATENING ISSUE, I CALLED CUSTOMER SERVICE LINE FROM A GETHUMAN SITE & THE NEXT DAY MY DEALERSHIP CALLS ME SAYING THEY HAVE THE FUEL ASSEMBLY REPLACEMENT WHICH WILL BE INSTALLED AFTER MY DYNO TUNE IS FINISHED. I PAID FOR CUSTOM PAINT, A SEAT, A LUGGAGE RACK, A BAG, VANCE & HINES SLIP ON MUFFLER, A BUCKSHOT HEAT SHIELD, A SCREAMING EAGLE INTAKE, AND A DYNO TUNE. PLUS I BOUGHT & HAD A WINDSHIELD INSTALLED. I HATE MY BIKE BEING ON THE SHOP & DON'T LIKE HAVING ISSUES DOWNPLAYED AFTER SPENDING THAT KIND OF $ ON A STREET 750! HOW ABOUT SOME BAFFLES IN THE TANK OR OTHER SOLUTION? A NEW RIDER LIKE ME IS LUCKY THAT I READ ABOUT THIS BEFORE I RODE, MOST WILL NOT & COULD BE KILLED OR THROWN FROM BIKE. *TR
Electrical system, Service brakes, Fuel/propulsion system, Apr 28, 2015, crash
I TOOK A SHARP RIGHT TURN FROM A COMPLETE STOP, AND BEFORE EXITING THE TURN THE THROTTLE LAGGED GIVING NO RESPONSE, AND THEN SUDDENLY SURGED. WHEN THE SURGE HAPPENED I WAS STILL IN THE TURN AND LOST TRACTION IN THE BACK TIRE WHICH SENT THE BIKE SIDEWAYS AND TO THE GROUND. I PREVIOUSLY HAD THE LAG AND LEAP ISSUE WITH THIS BIKE AND HAD THE FUEL PUMP REPLACED BY HARLEY FOR THIS ISSUE. THE ISSUE APPEARED TO BE RESOLVED, HOWEVER, RIGHT BEFORE THE LAST 2 FILL-UPS (RIGHT BEFORE AND AFTER THE LOW FUEL LIGHT CAME ON) I EXPERIENCED A SLIGHT LAG AND LEAP ISSUE. NOT AS BAD AS BEFORE THE FUEL PUMP WAS REPLACED, BUT STILL PRESENT. DROPPED THE BIKE OFF AT THE SERVICE DEPARTMENT AT A HARLEY DEALER TODAY AND THEY INFORMED ME THAT THEY WOULD NOT BE CONTACTING ANYBODY HIGHER UP AT HARLEY TO INFORM THEM OR INQUIRE ABOUT THE THROTTLE RESPONSE ISSUE ON THIS BIKE. *TR
Fuel/propulsion system, Apr 27, 2015
WHILE DRIVING MY 2015 HARLEY-DAVIDSON STREET 750 YESTERDAY, AND A COUPLE TIMES IN THE PAST, UPON ACCELERATING I FELT MY MOTORCYCLE QUICKLY LOSE POWER AND SHORTLY AFTER LUNGE FORWARD QUICKLY AND UNEXPECTEDLY. EACH TIME THIS PROBLEM HAS OCCURRED, I HAVE HAD APPROXIMATELY 1 GALLON OF FUEL LEFT IN MY TANK OR SLIGHTLY LESS. THE FIRST TIME THIS HAPPENED, I WAS NEARLY THROWN BACKWARDS OFF MY BIKE BECAUSE OF THE RAPID FORWARD ACCELERATION, TO THE POINT WHERE MY HANDS ACTUALLY CAME OFF THE GRIPS FOR A SPLIT SECOND. I SHRUGGED IT OFF AND CHALKED IT UP TO BEING A NEW RIDER BUT THEN WHEN HAPPENING AGAIN I WAS CONCERNED. I EXPERIENCED THE SAME PROBLEM AGAIN YESTERDAY MULTIPLE TIMES, AND EACH TIME UPON REFUELING, THE PROBLEM WAS FIXED. *TR
Fuel/propulsion system, Apr 25, 2015
WHEN COMING TO A COMPLETE STOP AND THEN ACCELERATING MOTORCYCLE ACTS AS IF IT IS LOW ON FUEL AND DOES A VERY VIOLENT JUDDER/ JOLT FORWARDS. AS THIS IS SEEN AS AN ENTRY LEVEL BIKE SOMEONE WITH LESS RIDING TIME WILL DEFINITELY RUN INTO SOME SERIOUS ISSUES. HAS HAPPENED MULTIPLE TIMES, IN MY CASE ALSO THE FUEL LIGHT COMES ON WHEN THESE HAPPENS. I THEN FILL UP AND IT ALWAYS TAKES 1.6 GALLONS WHEN LIGHT COMES ON. SO INDICATOR LIGHT IS COMING ON PREMATURELY AND THERE IS STILL 1.9 GALLONS LEFT IN TANK. THIS PROBLEM WITH FUEL SYSTEM IS NO JOKE WHEN YOU HAVE SOMEONE BEHIND YOU WHICH I ALMOST GOT RAMMED FROM BEHIND. IF HARLEY DOESN'T ACT ON THIS THERE WILL DEFINITELY HAVE SOME LAW SUITS TO DEAL WITH IN NEAR FUTURE. THIS ISSUE HAS MADE ME THINK TWICE ABOUT RIDING AT SPEEDS OVER 35MPH WITH THIS PARTICULAR MOTORCYCLE. I HAVE CALLED HARLEY SERVICE DEPARTMENT AND WAS TOLD IT MIGHT NEED SOME KIND OF ADJUSTMENT MADE ON FLOAT OF FUEL PUMP. BUT I REFUSED TO TAKE BIKE ON EXPRESSWAY AND HATE TO PAY FOR A TOLL TRUCK WHEN ITS A BRAND NEW 2015 BIKE.WHY SHOULD I PAY FOR PICK UP FEE? REMEMBER THE CUSTOMER IS ALSO RIGHT AND I WOULDN'T SPEND MY TIME WRITING THIS IF THIS WASN'T A CONCERN. DON'T WAIT TILL SOMEONE GETS SERIOUSLY HURT OUT THERE. *TR
Vehicle speed control, Fuel/propulsion system, Apr 25, 2015
AS I ENTERED AN INTERSECTION IN 1ST GEAR, THE MOTORCYCLE FAILED TO ACCELERATE AND THEN SURGED FORWARD. I HAD JUST GOTTEN MY MOTORCYCLE ENDORSEMENT AND HAD VERY LITTLE RIDING EXPERIENCE. FORTUNATELY, I WAS ABLE TO MAINTAIN CONTROL OF THE MOTORCYCLE. ANOTHER INCIDENT HAPPENED SOON AFTER AS I WAS TAKING A RIGHT HAND CURVE. I WAS IN SECOND GEAR AND SLOWED AS I APPROACHED THE RIGHT HAND CURVE. I ATTEMPTED TO ACCELERATE THROUGH THE CURVE AND THE MOTORCYCLE LAGGED AND THEN SUDDENLY LEAPED FORWARD, CAUSING ME TO FISHTAIL AND ALMOST RUN OFF OF THE ROAD. FORTUNATELY, I WAS ABLE TO MAINTAIN CONTROL AND PREVENT A CRASH. ON 1/7/2015, THE VEHICLE WAS DRIVEN TO THE DEALER WITH APPROXIMATELY 120 MILES ON IT FOR AN INSPECTION OF THE PROBLEM. THE DEALER TOLD ME THAT THEY WERE ABLE TO REPRODUCE THE PROBLEM; HOWEVER, I WAS MERELY LOW ON FUEL. I TOLD THE DEALER THAT THE LOW FUEL LIGHT INDICATOR NEVER ACTIVATED. THEY FILLED THE TANK WITH GAS AND THE PROBLEM DID NOT REOCCUR. THEY WERE ALSO ABLE TO GET THE LOW FUEL LIGHT INDICATOR TO ACTIVATE AT APPROXIMATELY 0.8 OF A GALLON. THEY ALSO PUT THE VEHICLE ON THE DYNO AND WERE NOT ABLE TO REPRODUCE THE PROBLEM WHEN FUEL WAS PRESENT. THE DEALER TOLD ME TO KEEP A GALLON OF GAS IN THE TANK AT ALL TIMES TO KEEP THE FUEL PUMP WET. ON 4/19/2015, THE VEHICLE EXHIBITED LAG AND LEAP IN FIRST THROUGH FOURTH GEARS AND THE ENGINE DIED MULTIPLE TIMES ON A MAJOR THOROUGHFARE. I WAS UNDER THE IMPRESSION THAT I WAS LOW ON FUEL, SO I TRIED TO MAKE A U-TURN AT AN INTERSECTION INTO A GAS STATION. I WAS UNABLE TO GET THE VEHICLE TO SAFELY ENGAGE IN 1ST GEAR WITHOUT SURGING AND/OR DYING, SO I PUSHED THE BIKE TO THE NEARBY FUEL PUMP. I WAS SHOCKED TO SEE THAT I HAD SUFFICIENT FUEL AND ADDED 1.2 GALLONS TO THE 3.5 GALLON TANK. AFTER FUELING, THE VEHICLE WAS SPUTTERING WHILE IDLING. I DROVE HOME AT LESS THAN 30 MPH LAGGING AND LEAPING THE WHOLE WAY WITH NO CRASH. *TR
Vehicle speed control, Fuel/propulsion system, Apr 20, 2015
FROM 0MPH, UNDER MODERATE ACCELERATION BIKE LOST ALL POWER FOR A MOMENT THEN QUICKLY ACCELERATED, HAPPENED OVER THE COURSE OF ABOUT A SECOND. VERY DANGEROUS, LESS EXPERIENCED RIDERS COULD BECOME INJURED OR COULD CAUSE AN ACCIDENT ON PUBLIC ROADS WITH MODERATE TRAFFIC. *TR
Vehicle speed control, Fuel/propulsion system, Apr 7, 2015
AT THE DEALER, I TEST TRIED THE X500. AT THE FIRST STOP SIGN, I ACCELERATED AND THE MOTORCYCLE STALLED. WHEN I DECELERATED, THE GAS IN THE GAS TANK MOVED AND THE BIKE RAN AGAIN. I WENT BACK TO THE DEALER IMMEDIATELY AND REPORTED THE PROBLEM, EXPLAINING WHAT HAD JUST HAPPENED. THEY TOLD ME THAT IT MUST HAVE BEEN THE GOVERNOR. I ASKED FOR THE X750, EVERYTHING WENT PERFECT AND I BOUGHT IT. THE FIRST INCIDENT OCCURRED AT A TRAFFIC LIGHT. I ACCELERATED AND THE BIKE STALLED. ONCE I DECELERATED AND GAS IN THE TANK MOVED AGAIN. I IMMEDIATELY WENT TO GAS STATION AND FILLED THE GAS TANK WITH 2.134 GALLONS AT ONLY 99 MILES. THE SECOND 2ND INCIDENT, SAME ACCELERATE IN A LIGHT TURNING RIGHT CARS BEHIND ME, STALLS AND GET GAS WHEN I SHIFT TO SECOND, SAME IMMEDIATELY GAS STATION, THIS TIME FILL THE GAS TANK WITH 2.469 GALLONS ONLY 190MILES.CAPACITIES SAY, I KNOW YOU HAVE IT: FUEL TANK 3.5 GALLONS, LOW FUEL INDICATOR 0.8 GALLON. I WILL FILL THE TANK EACH 100 MILES UNTIL THEY CHANGE MY GAS TANK WITH COMPARTMENTS INSIDE SO THE GAS DOESN'T GO ALL THE WAY BACK AND THE GAS PUMP CAN SUCK IT. IS REALLY DANGER WITH VEHICLES PUSHING BEHIND MY BACK. I'M AN EXPERT RIDER, HOPE THE ROOKIES DON'T SUFFER AN ACCIDENT. ANOTHER RECALL TO MAKE: WITH THE REAR MIRROR'S YOU ARE NOT ABLE TO SEE THE VEHICLES BEHIND YOU, MY BODY BLOCKS COMPLETE THE REAR VIEW. *TR
Engine, Fuel/propulsion system, Dec 16, 2014
WHEN FUEL IS LOW (USUALLY BELOW 1 GALLON), THE MOTORCYCLE BEHAVES DANGEROUSLY WHEN ACCELERATING FROM A STOP. VEHICLE WILL BEGIN TO MOVE FORWARD, SUDDENLY LOSE POWER CAUSING IT TO SLOW DOWN, AND SUDDENLY REGAIN POWER CAUSING IT TO ACCELERATE UNEXPECTEDLY. MOST LIKELY CAUSE IS FUEL PUMP STARVATION. FUEL PUMP IS LOCATED AT FRONT OF THE TANK, AS VEHICLE MOVES FORWARD THE REMAINING GAS IS PUSHED TO THE REAR OF THE TANK, PUMP CAN'T MAINTAIN FUELING TO FUEL INJECTORS, CAUSING THE BIKE TO LOSE POWER AND SLOW. THE GAS THEN MOVES FORWARD, PUMP ACCESSES THE FUEL AND FEEDS THE SYSTEM CAUSING A SUDDEN AND UNEXPECTED RETURN OF POWER AND ACCELERATION. AT STOPLIGHTS AND STOP SIGNS THIS COULD EASILY RESULT IN THE MOTORCYCLE BEING REAR-ENDED, AND IN CORNERS COULD EASILY CAUSE THE REAR WHEEL TO LOSE TRACTION RESULTING IN AN ACCIDENT. *TR