2002 Honda Accord
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,062 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Accord model years with reports.
Of the 2002 reports, 133 involved a crash and 10 involved a fire. 104 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Exterior lightingJun 29, 2006
CERTAIN AAI MOTORSPORTS COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LIST PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH
AAI MOTORSPORTS WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 1, 2006. OWNERS MAY CONTACT AAI MOTORSPORTS AT 909-923-9188.
Campaign 06E060000 on NHTSA.gov
Exterior lightingMay 22, 2006
CERTAIN J & A AUTO ACCESSORIES COMBINATION HEADLAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
J & A AUTO ACCESSORIES WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE HEADLAMPS. THE RECALL BEGAN ON JULY 10, 2006. OWNERS MAY CONTACT J & A AUTO ACCESSORIES AT 310-327-4981.
Campaign 06E044000 on NHTSA.gov
Exterior lightingMay 8, 2006
CERTAIN ALFAOTTO COMBINATION HEADLAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
ALFAOTTO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN ON MAY 10, 2006. OWNERS MAY CONTACT ALFAOTTO AT 626-656-2992 OR VISIT THEIR WEBSITE AT WWW.ALFAOTTO.COM.
Campaign 06E038000 on NHTSA.gov
Exterior lightingApr 18, 2006
CERTAIN EAGLE EYES AND SONAR HEADLIGHTS AND CORNER LIGHTS SOLD AS AFTERMARKET FOR USE ON 1988-2005 HONDA CIVIC, 1990-2005 HONDA ACCORD, AND 1990-2001 ACURA INTEGRA PASSENGER VEHICLES LISTED ABOVE. HEADLIGHTS AND CORNER LIGHTS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
TOM MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE PURCHASE OF NONCOMPLIANT LIGHTS. THE RECALL BEGAN APRIL 17, 2006. OWNERS MAY CONTACT TOM MOTORSPORT AT 626-968-4007.
Campaign 06E032000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Exterior lighting, headlightsMar 21, 2006
CERTAIN POLI-AUTO COMBINATION HEADLAMP ASSEMBLIES, P/NOS. 11-728, 11-728D, 11-710, 11-419, 11-713, 11-703, 11-704, 11-708P, 11-735, 11-725, 11-726, 11-716 (P&C), 11-721-1, 11-733, 11-729, 11-730, AND 11-732, SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
POLI-AUTO WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE HEADLAMPS AT ITS ORIGINAL PURCHASE PRICE. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2006. OWNERS MAY CONTACT POLI-AUTO AT 305-477-1356.
Campaign 06E025000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Electrical system, ignition, switchJan 28, 2005
ON CERTAIN PASSENGER VEHICLES, THE INTERLOCK OPERATION OF THE IGNITION SWITCH MAY NOT FUNCTION PROPERLY, MAKING IT POSSIBLE TO TURN THE IGNITION KEY TO THE "OFF" POSITION AND REMOVE THE KEY WITHOUT SHIFTING THE TRANSMISSION TO PARK.
IF THE DRIVER DOES NOT SHIFT TO PARK BEFORE REMOVING THE KEY AND FAILS TO ENGAGE THE PARKING BRAKE, THE VEHICLE COULD ROLL AND A CRASH COULD OCCUR.
DEALERS WILL PERFORM AN INSPECTION PROCEDURE THAT CONFIRMS INTERLOCK FUNCTION. VEHICLES WILL BE UPDATED WITH A REDESIGNED INTERLOCK LEVER FREE OF CHARGE. THE RECALL BEGAN ON MARCH 7, 2005. OWNERS MAY CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238.
Campaign 05V025000 on NHTSA.gov
Engine and engine cooling, engineAug 28, 2002
ON CERTAIN MINIVANS, SEDANS, COUPES, AND SPORT UTILITY VEHICLES EQUIPPED WITH V6 ENGINES, A TIMING BELT TENSIONER PULLEY ON THE WATER PUMP IS MISALIGNED AND COULD CAUSE THE TIMING BELT TO CONTACT A BOLT ON THE CYLINDER HEAD. EVENTUALLY THE BELT COULD BE DAMAGED AND FAIL.
IF THE TIMING BELT BREAKS, THE ENGINE WILL STALL, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE WATER PUMP AND IF IT IS ONE OF THE DEFECTIVE PUMPS, THE WATER PUMP AND TIMING BELT WILL BE REPLACED. OWNER NOTIFICATION BEGAN AUGUST 30, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238.
Campaign 02V226000 on NHTSA.gov
Representative owner complaints: service brakes
35 reports, newest first. Show all
Electrical system, Other or unspecified, Service brakes, May 10, 2020
I WAS ABLE TO REMOVE MY KEYS FROM THE VEHICLE WHILE THE VEHICLE WAS NOT IN PARK. OTHER HONDA ACCORDS ARE OF THE SAME YEAR HAVE BEEN RECALLED, EXCEPT FOR MINE. NHTSA CAMPAIGN #05V025000 FOR THE OTHER ACCORDS THAT HAVE BEEN RECALLED. *TR
Air bags, Service brakes, Dec 12, 2017
SRS LIGHT HAS BEEN ON FOR MONTHS. WE GET RECALL NOTICES BUT THE VIN # IS NOT INCLUDED IN THE RECALLS. THE LIGHT IS CONSTANTLY ON WHEN DRIVING. BRAKES HAVE BEEN REPLACED. BUT, THE BRAKE LIGHT HAS RECENTLY COME ON WHEN DRIVING.
Service brakes, Nov 24, 2017
I WAS AT HOME WENT TO CAR. CAR WOULD NOT START. DASHBOARD SHOWED PROBLEM WAS BRAKE LAMP. HAD ALREADY GONE TO MECHANIC WHO THOUGHT HE CORRECTED PROBLEM BUT OBVIOUSLY HADN'T.
Service brakes, Nov 24, 2017
DASHBOARD SHOWS: BRAKE LAMP PROBLEM. CAR WAS AT MY HOME AND WOULD NOT START. WHEN CHECKED BY MECHANIC CABLE UNDER BATTERY FRAYED AND WAS REPLACED. CAR WAS THEN ABLE TO BE DRIVEN HOWEVER GOT THE SAME MESSAGE TWO DAYS LATER.
Power train, Vehicle speed control, Service brakes, Aug 9, 2017, fire
WHILE DRIVING ON FREEWAY VEHICLE ACCELERATED, CONTINUE TO GAIN SPEED. HAD TO BRAKE REAL HARD, VEHICLE CONT. TO ACCELERATE. EXITING FREEWAY AT HIGH SPEED, BLOW A STOP SIGN COULD NOT STOP. CONTINUE HARD BRAKING CAUSED BRAKES TO CATCH FIRE. FINALLY ABLE TO BRING VEHICLE TO A COMPLETE STOP. UNKNOWN WHAT CAUSED VEH. TO ACCELERATE
Service brakes, Dec 30, 2015
REAR BRAKES DRAG WHEN CAR IS STARTED AND DRIVEN. *JS
Service brakes, Hydraulic, Feb 12, 2015, crash
2002 HONDA ACCORD LX, THE CONSUMER STATED, SOFT BRAKES CAUSED AN ACCIDENTS. UPDATED 02/18/15 *BF THE CONSUMER WAS INFORMED THE MASTER CYLINDER WAS NOT FUNCTIONING PROPERLY.
Service brakes, Jan 31, 2015
I RECENTLY HAD NEW TIRES PUT ON MY HONDA ACCORD, ALONG WITH A LOWER CONTROL ARM REPLACEMENT AND CALIPER/ROTOR REPAIR/REPLACE. UPON PICKING UP MY CAR THE TECHNICIAN ASKED ME TO COME OUT TO THE GARAGE - MY CAR WAS ON A LIFT - HE SHOWED ME SOMETHING ALARMING....THE SUB FRAME IS RUSTING OUT - TOWARD THE PASSENGER SIDE OF THE CAR. THERE IS ABOUT A 2" X 3.5" HOLE IN THE FRAME. WHEN I GOT HOME I GOOGLED THIS ISSUE AND FOUND QUITE A FEW COMMENTS/COMPLAINTS ON VARIOUS BOARDS ABOUT THE SAME ISSUE ON SIMILAR YEAR VEHICLES. MOST OF THE COMMENTS ALSO SAID THE COMPLAINANT FOUND OUT THAT IN THE MODEL YEARS 1998-2002 THE DESIGN ALLOWS THE AC CONDENSER OUTLET DRIP WATER ON THE SUB FRAME AT THIS EXACT POINT. THIS SOUNDS LIKE SOMETHING HONDA NEEDS TO ANTE UP TO REPAIR. I HAD PLANNED TO KEEP MY HONDA UNTIL AT LEAST 200,000 OR MORE MILES, NOW NOT SO SURE THAT IS A WISE IDEA. *TR
Service brakes, Aug 28, 2013
DURING A REGULAR OIL CHANGE AT A FIRESTONE AUTO CARE STORE ON 9/12/2009, THE STORE INSISTED THAT I NEEDED TO HAVE MY CAR BRAKE PADS REPLACED. THEN, ON MY WAY HOME FROM THE FIRESTONE STORE AFTER THE OIL-CHANGE AND BRAKE SERVICES, MY NEW BRAKES STARTED HAVING PROBLEMS. FIRESTONE DID NOT TELL ME WHAT HAPPENED TO MY NEW BRAKES WHEN I RETURNED TO THE STORE NEXT DAY. I LATER ON LEARNED THAT 1) FIRESTONE HAD INSTALLED INCORRECT BRAKE PADS ON MY CAR ON 9/12/2009 AND 2) THEIR MECHANICS HAD KEPT THE INCORRECT BRAKE PADS ON MY CAR DURING MY RETURN VISIT ON 9/13/2009. THEN, IN MAY OF 2012, I STARTED HEARING NOISES FROM THE BRAKES AGAIN. FIRESTONE INSPECTED MY BRAKES AND INSISTED THAT THEY DID NOTHING WRONG DURING MY SEPTEMBER OF 2009 VISITS AND THAT I NEEDED TO HAVE 1) MY BRAKE CALIPER SYSTEM REPLACED, 2) THE ROTORS REPLACED, 3) THE 2009 FIRESTONE-INSTALLED INCORRECT BRAKE PADS REPLACED WITH THE SAME INCORRECT BUT NEW BRAKE PADS. I TOOK MY CAR TO THE HONDA DEALER AND LEARNED THAT THERE WAS NOTHING WRONG WITH THE BRAKE CALIPER SYSTEM AND THAT THE INCORRECT BRAKE PADS HAD CAUSED DAMAGE TO THE ROTOR. I REPORTED THESE ISSUES TO FIRESTONE'S CUSTOMER CARE DEPARTMENT AND THEY NEVER RESPONDED TO MY COMPLAINT. I HAVE NOT BEEN ABLE TO DRIVE MY CAR FOR MORE THAN A YEAR AND THE INCORRECT BRAKE PADS FIRESTONE INSTALLED IN 2009 ARE STILL ON MY CAR. SINCE 1600 FIRESTONE AUTO CARE STORES IN US SHARE THE SAME AUTO PARTS SYSTEM, THESE STORES MUST HAVE INSTALLED THE INCORRECT BRAKE PADS ON MANY CARS BETWEEN 9/12/2009 AND 6/2/2012 AND PUT MANY MOTORISTS AT DANGER. SINCE THEIR CUSTOMER-CARE DEPARTMENT HAS CHOSEN NOT TO INVESTIGATE AND RESPOND TO MY COMPLAINT AND NOT TO DO A GENERAL RECALL OF CARS WHOSE BRAKE PADS FIRESTONE HAS REPLACED DURING THAT TIME PERIOD, THEY HAVE CHOSEN TO PUT THEIR COMPANY'S PROFIT AHEAD OF MOTORISTS' SAFETY AND THEIR WELL BEINGS. CAN YOU HELP? *TT
Service brakes, Hydraulic, May 11, 2010
I PUSHED ON THE BRAKE AND THE CAR WOULD NOT STOP. I WAS ONLY GOING PROBABLY 5-10 MILES PER HOUR AS I WAS APPROACHING A STOP SIGN. AFTER PUSHING ON THE BRAKE SEVERAL TIMES, THE CAR SLOWED. AS I RECALL, THIS HAPPENED ONCE BEFORE OVER A YEAR AGO. I THOUGHT I MIGHT HAVE BEEN WEARING TOO BIG OF SHOES AND NOT HIT THE BRAKE PROPERLY. IT JUST HAPPENED AGAIN TODAY. LUCKILY, TRAFFIC WAS SLOW AS I WAS UNABLE TO STOP AT THE STOP SIGN. *TR
Service brakes, Hydraulic, Engine and engine cooling, Jan 30, 2007
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2002 HONDA ACCORD AT 30 MPH AND SLOWING DOWN TO 20 MPH TO MAKE A RIGHT TURN THE STEERING WHEEL LOCKED. THE CONTACT TRIED TO STEP ON THE BRAKES, BUT THE PEDAL WOULD NOT MOVE, THE VEHICLE LOST POWER. THE DASHBOARD WARNING LIGHTS TURNED ON. THE CONTACT TURNED THE KEY TO THE OFF POSITION THEN RESTATED THE VEHICLE, BUT THE VEHICLE DROVE LIKE IT HAD NOT FAILED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, BUT THE PROBLEM COULD NOT BE DUPLICATED. *AK THE ENGING SHUT DOWN WHILE DRIVING. UPDATED 03/15/07. *JB
Service brakes, Hydraulic, May 26, 2005
DT: WHILE DRIVING, THE VEHICLE RAN GREAT UNTIL 57000 MILES, WHEN THE ABS SYSTEM FAILED. WHEN DRIVING 55 MPH, CAME TO A RAILROAD CROSSING AND APPLIED WHEN THE BRAKES FAILED. BRAKES PRESSURE WAS FELT BUT BRAKES DID NOT GRAB AND EXTENDED STOPPING DISTANCE WAS NEEDED, AND DRIVER TO ENGAGE THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THIS OCCURED ON DRY PAVEMENT ON FLAT SURFACE. BRAKES WERE APPLIED UNDER NORMAL BRAKING CONDITIONS. THE ABS SYSTEM IS 4 WHEEL ANTILCOCK. THERE WAS NO WARNING PRIOR TO FAILURE. NO PROBLEMS WITH BRAKES BEFORE. WHEN BRAKES WERE APPLIED, THE BRAKE PEDAL DID NOT FEEL ANY DIFFERENT THAN NORMAL. HAS HAD AN ESTIMATE FROM A DEALERSHIP, DEALERSHIP REPORTS THAT ENTIRE SYSTEM MUST BE REPLACED AND ALL LINES FLUSHED AT A COST OF 2,300. VEHICLE IS REGULARLY SERVICED WITH RECORDS AVAILABLE.
Electronic stability control, Service brakes, Hydraulic, Apr 13, 2005, crash
WHILE DRIVING N ON I-97 I WAS ATTEMPTING TO TURN RIGHT ONTO THE EXIT RAMP TO 32-W WHEN THE STEERING ON MY 2002 HONDA CIVIC FAILED. ALTHOUGH I WAS TURNING THE STEERING WHEEL TO THE RIGHT, THE CAR KEPT GOING STRAIGHT. I ATTEMPTED TO APPLY THE BRAKES, BUT THEY ALSO FAILED, AND THE CAR KEPT GOING STRAIGHT DOWN AN ENBANKMENT UNTIL IT STRUCK A TREE.*AK
Service brakes, Hydraulic, Nov 16, 2004
WHEN APPLYING THE BRAKES VEHICLE WILL NOT STOP. CONSUMER'S SPEED IN EXCESS OF 35 MPH. THE DEALER STATED THAT POWER ASSIST:VACUUM WAS DEFECTIVE. MANUFACTURER WAS CONTACTED.*AK
Service brakes, Hydraulic, Aug 10, 2004
WHILE APPLYING THE BRAKE PEDAL BRAKES FAILED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK
Service brakes, Hydraulic, Vehicle speed control, Jul 14, 2004, crash
WHILE APPLYING THE BRAKES VEHICLE SUDDENLY ACCELERATED. CONSUMER APPLIED THE BRAKE PEDAL, BUT IT FAILED, AND VEHICLE CRASHED INTO A PARKED VEHICLE. IT WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Steering, Service brakes, Hydraulic, Feb 19, 2004, crash
THE FIRST INCIDENT HAPPENED AS I WAS PROCEEDING THROUGH A YIED SIGN, THE VEHICLE WHICH PRECEEDED ME HAD COME TO A COMPLETE STOP. WHEN I APPLIED MY BRAKES, THE CAR DID NOT STOP. THE BRAKE PEDAL WAS ALL THE WAY TO THE FLOOR. THE ONLY THING STOPPING THE CAR WAS THE IMPACT WITH THE OTHER VEHICLE. BECAUSE EVERYTHING HAPPEN SO FAST, I ASSUMED THAT I DID NOT REACT QUICKLY ENOUGH. ON 1/24/03 WAS THE SECOND TIME THIS HAPPENED, THERE WERE TWO PASSENGERS IN THE CAR WITH ME WHO WITNESS THE BRAKE INCIDENT AGAIN. THIS TIME AS I TRIED TO VERE TO THE RIGHT TO AVOID AN ACCIDENT, THE STEERING COLUMN WAS LOCKED AND I WAS UNABLE TO STEER THE CAR. AGAIN THE ONLY THING THAT STOPPED THE CAR WAS THE IMPACT. IN BOTH SITUATIONS I WAS NOT TRAVELING AT A HIGH RATE OF SPEED AND THERE WAS AMPLE TIME FOR THE CAR TO STOP HAD THE BRAKES WORKED. WHEN I TOOK IT TO THE HONDA DEALER, THEY SAID THEY HAD NEVER HEARD OF ANYTHING LIKE THAT HAPPENING BEFORE. I INSISTED THEY CHECK THE VEHICLE OUT ANYWAY AND, OF COURSE, THEY COULDN'T FIND ANYTHING WRONG. THIS IS A GREAT SAFETY ISSUE AND UNDER OTHER CIRCUMSTANCES THE RESULTS COULD HAVE BEEN MORE SERIOUS OR EVEN FATAL.
Service brakes, Hydraulic, Air bags, Feb 4, 2004, crash
WHILE DRIVING 65 MPH DRIVER APPLIED THE BRAKES AND BRAKE PEDAL WENT TO THE FLOOR. THIS CAUSED ANOTHER VEHICLE TO MERGE INTO CONSUMER'S VEHICLE LANE, RESULTING IN A FRONTAL COLLISION. UPON IMPACT, BOTH FRONTAL AIRBAGS DID NOT DEPLOY. DRIVER SUSTAINED HEAD INJURIES, AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. VEHICLE WAS TOTALED.*AK
Steering, Suspension, Service brakes, Hydraulic, Power train, Dec 3, 2003
PROBLEMS WITH VEHICLE'S STEERING AND SUSPENSION. *MR THERE WERE STEERING PROBLEMS, CLICKING NOISES THAT HAD RUN THROUGH THE SHIFTER AND THE STEERING WHEEL WHEN PLACED INTO GEAR. THERE WAS NO PROBLEM FOUND IN THE STEERING OR THE SUSPENSION. THE STEERING WHEEL DID NOT RETURN COMPLETELY AND WHEN IT DID IT WOULD DO SO SLOWLY, IT ALSO MOVED IN CIRCLES. THE BRAKE PEDAL MADE NOISES WHEN IT WAS APPLIED AND METAL LIKE NOISES THAT HAD COME FROM BENEATH THE VEHICLE. THE VEHICLE DROVE ROUGH OVER BUMPS. WHEN STEPPING ON THE BRAKE PEDAL BEFORE GOING INTO GEAR, IT FELT AS IF THE VEHICLE WAS ALREADY IN PARK. THE CONSUMER WAS TOLD THAT THE VEHICLE RODE ROUGH DUE TO TOO MUCH AIR PRESSURE IN THE TIRES (OVER 50LBS OF PRESSURE IN TWO OF THE TIRES. *SCC THE FRONT BRAKE PADS AND RACK AND PINION WERE REPLACED. *JB
Service brakes, Hydraulic, Sep 26, 2003
DEALER HAS REPLACED REAR BRAKES AND ROTORS. *AK
Service brakes, Hydraulic, Aug 26, 2003
THE CONSUMER STATED THE BRAKES WERE SPONGY. WHEN THE CONSUMER WAS AT A STOP LIGHT WITH THE BRAKES APPLIED, AFTER ABOUT 2-3 SECONDS, THE PEDAL MOVED, WHICH CAUSED THE CONSUMER TO PRESS DOWN HARDER , TO KEEP THE VEHICLE FROM MOVING. THE CONSUMER WAS TOLD BY A MECHANIC THE BRAKES PERFORMED AS DESIGNED. *JB
Service brakes, Air, Jul 16, 2003
CONSUMER NOTICED WHEN DEPRESSING BRAKES A CLICKING LOUD NOISE COMING FROM GEAR BOX, RESULTING IN EXTENDED STOPPONG DISTANCE. *AK
Service brakes, Hydraulic, Jul 11, 2003
CALIPERS ARE RUSTED CAUSING PREMATURE WEAR OF THE ROTORS AND BRAKES. DEALER NOTIFIED. *AK
Service brakes, Hydraulic, Jun 9, 2003
WHILE TRAVELING 20 MPH AND COMMING TO AN STOP BRAKES LOCKED UP. VEHICLE WAS SERVICED, TECHNICIAN NOTICED BRAKE BOOSTER NEEDED TO BE REPLACED. *AK
Service brakes, Hydraulic, Dec 30, 2002
VEHICLE HAS BEEN SERVICED 4 TIMES FOR BRAKE PROBLEMS. BUT DEALER HAS BEEN UNABLE TO RECTIFY THE PROBLEM. CONSUMER IS REQUESTING REIMBURSEMENT FOR THE COST OF THE VEHICLE. CONSUMER FEELS THAT THESE ARE FAULTY BRAKES. SCC...*AK