2002 Honda Accord
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,062 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Accord model years with reports.
Of the 2002 reports, 133 involved a crash and 10 involved a fire. 104 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Exterior lightingJun 29, 2006
CERTAIN AAI MOTORSPORTS COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LIST PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH
AAI MOTORSPORTS WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 1, 2006. OWNERS MAY CONTACT AAI MOTORSPORTS AT 909-923-9188.
Campaign 06E060000 on NHTSA.gov
Exterior lightingMay 22, 2006
CERTAIN J & A AUTO ACCESSORIES COMBINATION HEADLAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
J & A AUTO ACCESSORIES WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE HEADLAMPS. THE RECALL BEGAN ON JULY 10, 2006. OWNERS MAY CONTACT J & A AUTO ACCESSORIES AT 310-327-4981.
Campaign 06E044000 on NHTSA.gov
Exterior lightingMay 8, 2006
CERTAIN ALFAOTTO COMBINATION HEADLAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
ALFAOTTO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN ON MAY 10, 2006. OWNERS MAY CONTACT ALFAOTTO AT 626-656-2992 OR VISIT THEIR WEBSITE AT WWW.ALFAOTTO.COM.
Campaign 06E038000 on NHTSA.gov
Exterior lightingApr 18, 2006
CERTAIN EAGLE EYES AND SONAR HEADLIGHTS AND CORNER LIGHTS SOLD AS AFTERMARKET FOR USE ON 1988-2005 HONDA CIVIC, 1990-2005 HONDA ACCORD, AND 1990-2001 ACURA INTEGRA PASSENGER VEHICLES LISTED ABOVE. HEADLIGHTS AND CORNER LIGHTS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
TOM MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE PURCHASE OF NONCOMPLIANT LIGHTS. THE RECALL BEGAN APRIL 17, 2006. OWNERS MAY CONTACT TOM MOTORSPORT AT 626-968-4007.
Campaign 06E032000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Exterior lighting, headlightsMar 21, 2006
CERTAIN POLI-AUTO COMBINATION HEADLAMP ASSEMBLIES, P/NOS. 11-728, 11-728D, 11-710, 11-419, 11-713, 11-703, 11-704, 11-708P, 11-735, 11-725, 11-726, 11-716 (P&C), 11-721-1, 11-733, 11-729, 11-730, AND 11-732, SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
POLI-AUTO WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE HEADLAMPS AT ITS ORIGINAL PURCHASE PRICE. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2006. OWNERS MAY CONTACT POLI-AUTO AT 305-477-1356.
Campaign 06E025000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Electrical system, ignition, switchJan 28, 2005
ON CERTAIN PASSENGER VEHICLES, THE INTERLOCK OPERATION OF THE IGNITION SWITCH MAY NOT FUNCTION PROPERLY, MAKING IT POSSIBLE TO TURN THE IGNITION KEY TO THE "OFF" POSITION AND REMOVE THE KEY WITHOUT SHIFTING THE TRANSMISSION TO PARK.
IF THE DRIVER DOES NOT SHIFT TO PARK BEFORE REMOVING THE KEY AND FAILS TO ENGAGE THE PARKING BRAKE, THE VEHICLE COULD ROLL AND A CRASH COULD OCCUR.
DEALERS WILL PERFORM AN INSPECTION PROCEDURE THAT CONFIRMS INTERLOCK FUNCTION. VEHICLES WILL BE UPDATED WITH A REDESIGNED INTERLOCK LEVER FREE OF CHARGE. THE RECALL BEGAN ON MARCH 7, 2005. OWNERS MAY CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238.
Campaign 05V025000 on NHTSA.gov
Engine and engine cooling, engineAug 28, 2002
ON CERTAIN MINIVANS, SEDANS, COUPES, AND SPORT UTILITY VEHICLES EQUIPPED WITH V6 ENGINES, A TIMING BELT TENSIONER PULLEY ON THE WATER PUMP IS MISALIGNED AND COULD CAUSE THE TIMING BELT TO CONTACT A BOLT ON THE CYLINDER HEAD. EVENTUALLY THE BELT COULD BE DAMAGED AND FAIL.
IF THE TIMING BELT BREAKS, THE ENGINE WILL STALL, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE WATER PUMP AND IF IT IS ONE OF THE DEFECTIVE PUMPS, THE WATER PUMP AND TIMING BELT WILL BE REPLACED. OWNER NOTIFICATION BEGAN AUGUST 30, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238.
Campaign 02V226000 on NHTSA.gov
Representative owner complaints
1,062 reports, newest first.
Power train, Jul 20, 2015
TRANSMISSION STARTING SLIPPING BETWEEN GEARS AND JERKING UNDER MODERATE ACCELERATION.
Air bags, Jul 20, 2015, crash
TL* THE CONTACT OWNS A 2002 HONDA ACCORD. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND FRONT PASSENGER SUSTAINED HEAD INJURIES. THE PASSENGERS IN THE REAR SUSTAINED NECK AND LEG INJURIES. THE VEHICLE SUSTAINED EXTENSIVE FRONT END DAMAGE. IT WAS UNKNOWN IF MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. PRIOR TO THE INCIDENT, THE VEHICLE WAS TAKEN TO THE DEALER FOR AN AIR BAG INSPECTION WHERE THE DEALER STATED THAT THE AIR BAGS WERE FUNCTIONING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.
Air bags, Jun 29, 2015
SUBMISSION FROM CONSUMER RE 2002 HONDA ACCORD TAKATA RECALL. *SMD THE CONSUMER WANTED TO KNOW IF THE REPLACEMENT AIR BAG INFLATOR WAS MANUFACTURED BY TAKATA. IF TAKATA DID NOT MANUFACTURER THE REPLACEMENT, WAS AMMONIUM NITRATE USED AS THE PROPELLANT OR A COMPOUND DIFFERENT FROM THE AMMONIUM NITRATE USED AS THE PROPELLANT. *JB
Air bags, Jun 4, 2015, crash
TL* THE CONTACT OWNED A 2002 HONDA ACCORD. WHILE DRIVING APPROXIMATELY 25-30 MPH, THE CONTACT'S VEHICLE CRASHED WITH ANOTHER VEHICLE WHILE APPROACHING AN INTERSECTION. THE AIR BAGS FAILED TO DEPLOY. TWO OCCUPANTS WERE INJURED AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE AIR BAGS WERE REPLACED IN OCTOBER OF 2014 BY THE MANUFACTURER. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000...UPDATED 06-16-15 *BF UPDATED 10/18/2017*CN
Electrical system, Jun 2, 2015
THE SRS DASH LIGHT CAME ON LAST MONTH AND WILL NOT GO OUT.
Air bags, May 20, 2015
MY TAKATA AIR BAG HAS BEEN REPLACED TWICE BY HONDA RECALLS. UNFORTUNATELY, THE REPLACEMENT AIRBAG IS ANOTHER TAKATA AIRBAG. DOES THAT MAKE SENSE? MY QUESTION IS: WHY IS HONDA REPLACING DEFECTIVE TAKATA AIRBAGS WITH TAKATA AIRBAGS? SINCE TAKATA IS CONTINUING TO MANUFACTURE DEFECTIVE AIRBAGS. I HAVE NO CONFIDENCE IN THE AIRBAG IN MY HONDA. SHOULDN'T HONDA USE ANOTHER AIRBAG MANUFACTURED BY ANOTHER COMPANY TO REPLACE THE TAKATA AIRBAG.
Air bags, May 2, 2015
I DID NOT HAVE AN ACCIDENT. I AM REPORTING HONDA BECAUSE THEY LIED TO ME AND SAID MY CAR WAS NOT ON THE RECALL LIST. ABOUT 2 MONTHS AFTER THE AIRBAG RECALL BECAME PUBLIC I CALLED THEM TO ASK IF MY CAR WAS ON THE RECALL. I WAS INSTANTLY TOLD IT WAS NOT. I JUST TODAY WENT TO THIS SITE ONLINE AND LOOKED IT UP AND FIND IT IS. I BELIEVE HONDA WAS INVOLVED IN A DELIBERATE COVER-UP. *TR
Power train, Apr 28, 2015
AUTOMATIC TRANSMISSION FLARES UPON ACCELERATION BETWEEN 1ST TO 2ND GEAR/2ND TO 3RD GEAR. ODBII CODES P0730, P0740. THIS IS MY SECOND TRANSMISSION. THE FIRST TRANSMISSION WAS REPLACED UNDER A SETTLEMENT AGREEMENT, HOWEVER THE SAME ISSUES ARE ARISING YET AGAIN. *TR
Air bags, Apr 28, 2015
TL* THE CONTACT OWNS A 2002 HONDA ACCORD. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Apr 21, 2015
CAN NOT GET HONDA TO REPLACE MY AIR BAG WHICH I GOT A FEDERAL RECALL NOTICE FOR. MADE AN APT WITH HOEHEN HONDA IN CARLSBAD CA . 4 WEEKS AGO. WAS TOLD PARTS WOULD TAKE ABOUT 1 TO 1 1/2 WEEKS TO ARRIVE. THEY NEVER CALLED ME TO BRING IN MY CAR. CALLED NAT'L HEADQUARTERS IN TORRANCE CA. THEY PROMISED ME A FREE RENTAL UNTIL THE CAR WAS REPAIRED. GAVE ME A COMPLAINT NUMBER.. CALLED AGAIN TO SPEAK TO REP. PHONE CALLS NOT RETURNED. HONDA ACKNOWLEDGES THAT THESE AIR BAGS COULD CAUSE DEATH IF DEPLOYED.THEY ARE DERRELECT IN NOT PERFORMING SERVICE IN A TIMELY MANNER AND SHOULD BE HELD ACCOUNTABLE. *TR
Structure, Apr 15, 2015
PAINT/CLEAR COAT IS PEELING/DISSOLVING PRETTY BAD ON THE TRUNK AND THE ROOF. TRIM ALONG WINDOWS IS ALSO BEGINNING TO PEEL. HONDA DEALERSHIP WON'T TAKE CARE OF ME, I LOVE THE CAR, BUT IT IS COMPLETELY EMBARRASSING DRIVING AROUND WITH THIS PAINT PROBLEM AND $3000 TO FIX SHODDY PAINT FROM THE FACTORY IS NOT SOMETHING I FEEL I SHOULD BE RESPONSIBLE FOR. THERE ARE MANY INSTANCES OF THE DEFECTIVE CLEAR COAT AND IT IS NOT OUR FAULT THEY TRIED TO CHEAP OUT ON THE PAINT AND WE ARE BEING MADE TO PAY THE PRICE. WE HAVE ALWAYS BOUGHT OUR CARS NEW AND HAVE OWNED MANY HONDAS. WE ARE VERY DISAPPOINTED AS WE ARE DRIVING A CAR THAT LOOKS HORRIBLE. WE HAVE OTHER CARS THAT ARE PARKED OUTSIDE AS WELL AND NONE OF THE OTHERS HAVE THIS PROBLEM. SOMETHING NEEDS TO BE DONE SO THAT HONDA FIXES THEIR CLEAR COAT ISSUE TO LOYAL BUYERS OF THEIR CARS. SHAME ON HONDA. *TR
Air bags, Apr 14, 2015
THE AIR BAGS ON MY 2002 HONDA ACCORD WERE RECALLED 6 MONTHS AGO BECAUSE THEY APPARENTLY COULD EXPLODE AND KILL PASSENGERS WITH SHRAPNEL IF THEY GO OFF IN AN ACCIDENT. I HAVE BEEN WAITING MONTHS FOR HONDA TO REPLACE WITH AIR BAGS WITH NO RESOLUTION IN SIGHT. CULVER CITY HONDA IN LOS ANGELES, CA KEEPS TELLING ME THEY AREN'T ABLE TO GET THE NEW PARTS SHIPPED IN BECAUSE OF THE PORT STRIKE IN LOS ANGELES. THERE ARE OTHER WAYS TO MAIL THINGS, AND I CAN'T BELIEVE THEY AREN'T TRYING HARDER TO GET THE PART FOR THEIR CUSTOMERS WHEN THEY'VE ALREADY HAD 6 MONTHS. 5 PEOPLE HAVE ALREADY DIED FROM THIS DEFECT AND THEY HAVE NO URGENCY TO FIX THIS AT ALL. I DON'T WANT MY WIFE DRIVING THE CAR WITH SUCH A DANGEROUS FAULTY PART, BUT IT'S THE ONLY CAR WE OWN. WHO MAKES SURE THESE COMPANIES ACTUALLY FOLLOWS THROUGH ON THE RECALL REPLACEMENT? WE NEED SOME HELP PLEASE. *TR
Fuel/propulsion system, Apr 3, 2015
I TOOK MY HONDA TO HONDA OF STEVENS CREEK AND ASKED IF THEY KNEW ANYTHING ABOUT MY CAR NOT STARTING WHEN IS LEFT ON HOT WEATHER. THEY SAID THEY WAS A BULLETIN BUT NO RECALL AND THEREFORE I WAS RESPONSIBLE FOR THE FIX. I LOOKED ONLINE AND IT SEEMS TO BE A VERY COMMON PROBLEM WITH THE FUEL PRESSURE REGULAR OR SOMETHING TO THAT EFFECT. HOW DOES ONE GET A COMMON PROBLEM FIX OR START A RECALL PROCESS? IT SEEMS TO ME THAT HAVING TO USE MY VEHICLE IN COLD WEATHER ONLY IS PROBLEMATIC. THANK YOU FOR YOUR HELP. *TR
Structure, Mar 31, 2015
WENT FOR OIL CHANGE FOUND RIGHT SIDE SUB FRAME RUSTED OUT. *TR
Air bags, Mar 29, 2015
HI ON 3/3/2015 I TOOK MY HONDA IN TO BREAKAWAY HONDA TO DO A RECALL ON THE AIRBAGS ALSO HAD A FEW OTHER THINGS REPAIRED. MOSTLY CONCERNED ABOUT THE AIRBAGS. HAD TO RETURN 5 DAYS LATER FOR A PART .I ASKED THE SERVICE DEPT REPRESENTATIVE WHY MY SRS LIGHT WAS STILL ON, HE SAID SOMETHING WAS STILL WRONG WITH MY AIRBAGS AND IF I HAD A WRECK I STILL WOULD NOT HAVE AIRBAG. BUT I COULD PAY 89.95 TO HAVE IT HOOKED UP TO A MACHINE AND IF IT WAS THE SEAT BELT I WOULD NOT HAVE TO PAY BUT IF IT WAS SOMETHING ELSE I WOULD. DIDN'T MAKE SENSE TO ME, SHOULD I PAY AGAIN TO HAVE AIRBAGS REPAIRED OR IS THAT SOMETHING HONDA SHOULD TAKE CARE OF. SOMETHING ELSE IS THEY NEVER GAVE ME A CALL ON THE SERVICE THEY HAD DONE. *TR
Air bags, Mar 16, 2015, crash
I WAS DRIVING ON Y WAY TO WORKED AT 40 WEST AROUND 9:30 AM ON 03/14/2015 SATURDAY MORNING, WHEN ONE OF THE CAR START SPINNING AHEAD OF ME, SO I MERGE TO THE LEFT HAND SIDE TO AVOID BUT IS TOO LATE HE STILL GOT ME...EVERYTHING IS ON PROCESS TRU OTHER PARTY INSURANCE... MY MAIN CONCERN IS MY CAR DRIVER AIRBAG IT WASN'T DEPLOYED JUST THE PASSENGER SIDE DOES, AND NOW I GOT A MAIL TODAY THAT THEY HAVE A RECALL FOR AIRBAG ON MY 2002 HONDA CIVIC, IF U HAVE ANY CONCERN ON THIS U MAY CALL ME AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Suspension, Structure, Mar 15, 2015
THE REAR BEAM OF THE FRONT SUB FRAME HAS COMPLETELY RUSTED THROUGH ON THE PASSENGER SIDE OF THE CAR. THIS LOCATION DIRECTLY AFFECTS THE SWAY BAR BUSHING MOUNT AS WELL AS A BODY ATTACHMENT TO THE SUB FRAME. THE CAR WAS EXHIBITING A SQUEAKING/CLUNKING NOISE DURING TURNS AND HAS INCREASED IN FREQUENCY IN A SHORT MATTER OF TIME. THE REST OF THE FRONT SUB FRAME SHOWS NO SIGNS OF RUST OR DAMAGE WHILE THE PASSENGER SIDE IS COMPLETELY DESTROYED. IT APPEARS THAT THE CAUSE MAY BE LINKED TO THE LOCATION OF THE AC DRAIN HOSE DIRECTLY ABOVE THIS LOCATION. *TR
Air bags, Mar 10, 2015
TOOK MYHONDA IN TO A DEALERSHIP LAST WEEK AND HAD A FEW REPAIRS, MAIN REASON WAS TO HAVE THE AIR BAG RECALLED DONE.WHICH THEY DID.DIDNT SAY THEY DON'T WORK STILL! OVER THE WK-END NOTICED SRS LIGHT ON. WENT TO DEALERSHIP TODAY SERVICE REP SAID THAT'S YOUR AIRBAG AND IF YOU HAVE A WRECK THEY WILL NOT WORK. 89.95 A WE CAN HOOK IT UP AND SEE WHATS WRONG. I SAID NO,AS OF NOW IM RIDING AROUND WITH NO PROTECTION.SHOULD THEY HAVE FIXED THIS WHEN THE DID THE RECALL?? *TR
Other or unspecified, Electrical system, Mar 3, 2015
I WAS IN THE PROCESS OF PURCHASING A 2002 HONDA ACCORD WHICH HAD 137,00 MILES . WHEN I GOT THE CARFAX IT HAD 222,00 MILES. THE ODOMETER READING HAD BEE CHANGED. THE NAME OF THE COMPANY IS EXPRESS MOTORS CO. ADDRESS 10326 ANTOINE DR HOUSTON TX 77086. TEL 281 260 0999. WEB [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Mar 1, 2015
POWER STEERING FLUID LEAKING FROM PRESSURE LINE HOSE. STEERING CONTROL SEEMS STRANGE AND BURNING OIL SMELL COMING FROM ENGINE. HONDA HAS RECALL FOR SAME ITEM ON 2003-2007 MODELS. IF SAME PROBLEM FOR SAME PART IS EVIDENT ON 2002 MODEL IS THIS VEHICLE AT RISK FOR LOSING STEERING CONTROL AND POSSIBLE FIRE HAZARD? IF SO, WHY WOULDN'T THE RECALL EXTEND TO 2002 MODELS AND SHOULD HONDA FIX FOR FREE? IF NOT, ARE YOU SAYING THERE IS NO SAFETY PROBLEM TO BE CONCERNED WITH? *TR
Service brakes, Hydraulic, Feb 12, 2015, crash
2002 HONDA ACCORD LX, THE CONSUMER STATED, SOFT BRAKES CAUSED AN ACCIDENTS. UPDATED 02/18/15 *BF THE CONSUMER WAS INFORMED THE MASTER CYLINDER WAS NOT FUNCTIONING PROPERLY.
Engine, Feb 11, 2015
MY HONDA WAS IDLING AS I WAS CLEARING THE SNOW OFF OF THE VEHICLE. WHEN I GOT INTO MY CAR, I COULD SMELL EXHAUST FUMES, I ASSUMED IT WAS BECAUSE IT WAS IDLING. AS I DROVE HOME, THE SMELL FADED, SO I DID NOT PAY MUCH ATTENTION TO IT. ON 1/31/15 I HAD MY CAR INSPECTED & THE OIL CHANGED. ASIDE FROM HAVING THE BRAKES & ROTORS REPLACED, ALL WAS WELL & THE CAR PASSED INSPECTION. ON 2/8/15 I WAS DRIVING HOME FROM THE GROCERY STORE. SUDDENLY MY OIL LIGHT STARTS TO BLINK & THE SMELL OF EXHAUST FUMES BECOMES OVER WHELMING. I OPENED MY WINDOWS & CONTINUED HOME. I PULLED THE CAR INTO THE GARAGE & NOTICED A TRAIL OF OIL. I BACKED THE CAR OUT OF THE GARAGE & THERE WAS A POOL OF OIL ON THE GARAGE FLOOR. MY HUSBAND & I CHECKED TO BE SURE THE DRAIN PLUG & FILTER WERE INTACT, THEN WE CHECKED THE OIL LEVEL AND IT WAS EMPTY! WE WERE LUCKY THE ENGINE DID NOT SEIZE UP! WE TOOK THE CAR TO OUR NON-HONDA MECHANIC WHO INFORMED US THAT THE BALANCE SEAL HAD BLOWN OUT. AS A RESULT OIL SPRAYED ALL OVER THE LEFT SIDE OF THE ENGINE.THIS IS WHAT WAS CAUSING THE EXHAUST FUME SMELL PERMEATING THE CABIN. HE TOLD ME THAT HE CAN REPLACE THE SEAL, BUT THAT HE WOULD ALSO HAVE TO REPLACE THE TIMING BELT, WATER PUMP, PULLEYS, TENSIONER, CAM & CRANK. HE ALSO TOLD ME THAT HONDA IS AWARE OF THIS PROBLEM & THAT THE BALANCE SEALS NOW COME WITH A BRACKET TO HOLD THEM IN PLACE. I ASKED HIM IF THERE WAS A RECALL ON THE BALANCE SEALS & HE TOLD ME NO, MOST LIKELY DUE TO THE COST OF THE REPAIR. I HAD TO PAY $848 TO REPAIR MY CAR DUE TO A BLOWN SEAL THAT HONDA IS AWARE OF. HONDA SHOULD MOST DEFINITELY RECALL THIS MODEL OF ACCORDS & FIX THE BALANCE SEAL ISSUE; FOR NO OTHER REASON OTHER THAN THE DANGEROUS FUMES THAT FILLED THE INTERIOR OF MY CAR. I'D LIKE TO BE REIMBURSED FOR THE COST OF THIS REPAIR. IF YOU SUDDENLY SMELL EXHAUST FUMES, GET THE BALANCE SEAL CHECKED IMMEDIATELY AS IT IS A WARNING! *TR
Electrical system, Feb 11, 2015
TL*THE CONTACT OWNS A 2002 HONDA ACCORD. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE WOULD START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE IMMOBILIZER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Other or unspecified, Feb 6, 2015
I WENT TO COGGIN HONDA OF ORLANDO AT 11051 SOUTH BLOSSOM TRAIL 32837. I HAD AN APPOINTMENT I CAN'T REMEMBER THE EXACT DATE BUT IT WAS AROUND LATE NOVEMBER EARLY DECEMBER 2014. I REPORTED A COMPLAINT AND I HAVEN'T HEARD FROM THEM. I TOOK MY CAR AND SPENT MORE THAN TWO HOURS WAITING AND NO ONE HELPED ME OUT. I'M STILL WAITING FOR SOMEONE. I HAD TO LEAVE THE DEALER BECAUSE I WOULD ASK FOR ASSISTANCE AND THEY WOULD TELL ME I'LL BE THERE WITH YOU HAVE A SEAT. I CALLED TWICE THEY DID SAY MY COMPLAINT WAS THEIR THAT SOMEONE WILL BE IN TOUCH WITH ME. I STILL HAVEN'T BEEN ABLE TO TAKE IN MY CAR FOR THE RECALL. PLEASE HELP. THANKS. *JS B H
Service brakes, Jan 31, 2015
I RECENTLY HAD NEW TIRES PUT ON MY HONDA ACCORD, ALONG WITH A LOWER CONTROL ARM REPLACEMENT AND CALIPER/ROTOR REPAIR/REPLACE. UPON PICKING UP MY CAR THE TECHNICIAN ASKED ME TO COME OUT TO THE GARAGE - MY CAR WAS ON A LIFT - HE SHOWED ME SOMETHING ALARMING....THE SUB FRAME IS RUSTING OUT - TOWARD THE PASSENGER SIDE OF THE CAR. THERE IS ABOUT A 2" X 3.5" HOLE IN THE FRAME. WHEN I GOT HOME I GOOGLED THIS ISSUE AND FOUND QUITE A FEW COMMENTS/COMPLAINTS ON VARIOUS BOARDS ABOUT THE SAME ISSUE ON SIMILAR YEAR VEHICLES. MOST OF THE COMMENTS ALSO SAID THE COMPLAINANT FOUND OUT THAT IN THE MODEL YEARS 1998-2002 THE DESIGN ALLOWS THE AC CONDENSER OUTLET DRIP WATER ON THE SUB FRAME AT THIS EXACT POINT. THIS SOUNDS LIKE SOMETHING HONDA NEEDS TO ANTE UP TO REPAIR. I HAD PLANNED TO KEEP MY HONDA UNTIL AT LEAST 200,000 OR MORE MILES, NOW NOT SO SURE THAT IS A WISE IDEA. *TR