2013 Honda Accord

Problems, recalls and owner-reported issues

Steering is the leading concern among 1,421 owner complaints filed for this model year. This is the 4th highest complaint count among 25 Accord model years with reports.

Complaints by model year
  1. 1,421

Of the 2013 reports, 67 involved a crash and 9 involved a fire. 59 people were injured and 1 person died.

Primary concernSteering499 reports · 35% of complaints
Owner complaints1,421Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Steering499
  2. Electrical system415
  3. Engine179
  4. Other or unspecified119
  5. Service brakes115
  6. Power train109
  7. Air bags51
  8. Vehicle speed control50

Recalls and investigations

  1. Power train, driveline, driveshaftJun 19, 2025

    Honda (American Honda Motor Co.) is recalling certain 2013 Honda Accord vehicles equipped with a 4-cylinder engine and a continuously-variable transmission. The affected vehicles were originally sold, or ever registered, in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The driveshaft may corrode and break, due to damage from road salt or other contaminants.

    A broken driveshaft can result in a loss of drive power, or a vehicle rollaway when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash or injury.

    Dealers will inspect and replace the driveshaft assemblies as necessary, free of charge. Owner notification letters were mailed August 11, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is OM2. This recall expands previous recall number 20V769.

    Campaign 25V422000 on NHTSA.gov

  2. Fuel system, gasoline, delivery, fuel pumpDec 18, 2023

    Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

    Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

    Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

    Campaign 23V858000 on NHTSA.gov

  3. Power train, driveline, driveshaftDec 10, 2020

    Honda (American Honda Motor Co.) is recalling certain 2013-2015 Accord vehicles equipped with a 4-cylinder engine and a continuously-variable transmission that were originally sold, or ever registered, in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The drive shafts were assembled with a lubricant that may have degraded the drive shafts' protective coating, making it more susceptible to damage from road salt or other contaminants, and potentially cause it to break.

    A broken drive shaft may cause a sudden loss of drive power. The vehicle could also roll away if the parking brake has not been applied before the vehicle has been exited. Either condition can increase the risk of a crash or injury.

    Honda will notify owners, and dealers will inspect the drive shafts, replacing both the left and right drive shafts, if necessary, free of charge. The recall began February 4, 2021. Owners may contact Honda customer service at 1-888-234-2138.

    Campaign 20V769000 on NHTSA.gov

  4. Electrical system, 12v/24v/48v batteryJun 29, 2017

    Honda (American Honda Motor Co.) is recalling certain 2013-2016 Honda Accord vehicles. The case for the battery sensor, part of the battery management system, may allow water to get in, potentially causing an electrical short.

    An electrical short increases the risk of a fire.

    Honda will notify owners, and dealers will replace the sensor, free of charge. Dealers will perform an interim remedy of applying adhesive to the case to prevent water intrusion. The recall began November 8, 2017. Owners may contact American Honda Customer Support Center at 1-888-234-2138. Honda's number for this recall is KG0.

    Campaign 17V418000 on NHTSA.gov

  5. Fuel system, gasolineJul 8, 2013

    American Honda Motor Co., Inc. (Honda) is recalling certain model year 2013 Accord vehicles that are Low-Emission Vehicle (LEV) II rated that were manufactured January 15, 2013, through April 5, 2013. The fuel tank neck may be out of specification causing the fuel pump to not properly seal to the fuel tank.

    An insufficent seal may led to a fuel leak which increases the risk of a fire.

    Honda will notify owners, and dealers will replace the fuel tank, nut and O-ring gasket free of charge. The recall began during August 2013. Honda's recall number is JA9. Owners may contact Honda at 1-310-783-2000.

    Campaign 13V297000 on NHTSA.gov

Representative owner complaints: air bags

51 reports, newest first. Show all

  1. Air bags, Nov 6, 2017

    17V-418

  2. Air bags, Oct 25, 2017

    RECEIVED CARD FOR AIRBAG RECALL

  3. Air bags, Vehicle speed control, Oct 4, 2017, crash

    ON FRI SEPT 29TH, 2017 I HAD AN SUA (SUDDEN UNINTENDED ACCELERATION) IN MY 2013 HONDA ACCORD THAT DEVASTATED PART OF AN OFFICE BUILDING AND WRECKED MY CAR. I WAS IN AN OFFICE PARK PARKING LOT AND BACKED UP, HIT A 3 FOOT HIGH CONCRETE BOLLARD, WAS ANNOYED, PUT THE CAR IN DRIVE, FELT AN ODD LURCH AS THOUGH THE BUMPER WAS STUCK ON SOMETHING ALTHOUGH IT WAS NOT. I PUT MY FOOT ON THE ACCELERATOR AND AT THAT MOMENT THE CAR RAPIDLY ACCELERATED TO WHAT FELT LIKE 30 OR 40 MILES AN HOUR. I TRIED TO BRAKE BUT IT FELT AS THOUGH THERE WAS NO PRESSURE UNDER MY FOOT. I GRIPPED THE STEERING WHEEL IN TERROR AND STEERED THE CAR AWAY FROM OTHER PARKED CARS AND INTO A CONCRETE WHEELCHAIR RAMP WITH RAILS AND AN OFFICE BUILDING. THE AIR BAG WENT OFF. THE CONCRETE RAMP AND OFFICE BUILDING STOPPED THE CAR IN ITS TRACKS. I PUT IT IN PARK AND GOT OUT. I'M DOING OK BUT MOSTLY VERY VERY GRATEFUL I DIDN'T HURT OR KILL ANYONE. MINOR AIRBAG BURN ON MY ARM AND A CONTUSION TO MY KNEE. I FEEL THE AIRBAG ONLY CAME OUT A LITTLE AND HIT MY LEFT ARM, NOT THE REST OF MY BODY. BUT I COULD BE WRONG ABOUT THAT. I'M GLAD BECAUSE AS A PHYSICAL THERAPIST I'VE SEEN SOME NASTY AIR BAG INJURIES. ALSO I DID NOT HAVE MY SEAT BELT ON BECAUSE I OFTEN PUT IT ON AS I LEAVE A PARKING LOT. NOT A GOOD IDEA, BUT ALSO NO NASTY SEAT BELT INJURY. JUST STIFF ARMS, PAINFUL LEFT KNEE AND NECK, A FEW DAYS LATER. I REALIZE EVERYONE IS GOING TO SAY I HAD THE FOOT ON THE ACCELERATOR BUT I WAS AT A DEAD STOP WHEN I PUT THE CAR IN DRIVE TO ACCELERATE AND SERIOUSLY, AFTER ALMOST 40 YEARS OF DRIVING, I HAVE NEVER FELT ANYTHING LIKE THIS TERROR AND LOSS OF CONTROL. THE POLICEMAN WHO CAME TO THE SCENE WOULD TESTIFY TO THE FACT THAT I WAS COMPLETELY SANE AND SOBER AT THE TIME. TODAY, WE HEARD THE CAR WILL BE APPRAISED AS TOTALED. GOOD NEWS MEANING IT WILL NO LONGER BE DRIVEN.

  4. Air bags, Jun 27, 2017

    AIRBAG WARNING LIGHT CAME ON TOOK IT TODEALER AFTER 3 HRS OF DIGNOSTICS THEY COULD NOT FIND WHAT WAS WRONG, I CALLED HONDA USA THEY ASSIGNED A INDIVIDUAL TO HELP,, NE NEVER DID ANYTHING AND WOULD CALL WHEN HE KNEW I WOULD NOT BE ABLE TO ANSWER IM CONCERNED AS I DONT KNOW IF THE AIRBAG IS FAULTY OR THE WARNING LIGHT ABSOLUTELY NO ASSISTANCE FROM HONDA

  5. Air bags, Jun 5, 2017, crash

    MY DAUGHTER HIT TELEPHONE PULLING IN A PARKING AT 50 MPH OFF OF A CITY STREET. SHE IS A NEW DRIVER AND WAS SPOOKED BY A CAR TAILGATING HER VERY CLOSE. THE DRIVERS SIDE CURTIN AIR BAG DID DEPLOY. BUT THE DRIVERS STEERING WHEEL AIR BAG DID NOT DEPLOY. THERE WAS A PASSENGER IN FRONT SEAT AND HIS AIR BAG DID DEPLOY. THE SIDE CURTIN ON THE PASSENGER'S SIDE DID NOT DEPLOY. BOTH PASSENGER'S WHERE WEARING SEAT BELTS AT THE TIME OF ACCIDENT. QUESTION IS WHY DID THE DRIVERS AIR BAG NOT DEPLOY?

  6. Air bags, Apr 10, 2017

    TL* THE CONTACT OWNS A 2013 HONDA ACCORD. THE CONTACT STATED THAT THE FIRST INTERIM NOTICE CONCERNING AN AIR BAG RECALL HAD BEEN RECEIVED SEVERAL MONTHS AGO, BUT THE PARTS HAD NOT BEEN SUPPLIED TO THE DEALER FROM THE MANUFACTURER. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE DEALER WITH PARTS. THE VIN WAS NOT AVAILABLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

  7. Air bags, Mar 8, 2017

    ON JUNE 26, 2015 WE DISCOVERED THE PASSENGER SIDE AIR BAGS HAD DEPLOYED SOME TIME DURING THE NIGHT ON THIS 2013 HONDA ACCORD. MY DAUGHTER HAD AN ACCIDENT IN EARLY MAY 2015, BUT THE DAMAGE WAS MINOR. ON THE DRIVER'S SIDE FRONT. AROUND THE SAME TIME, HER MIRROR GOT KNOCKED OFF HER PASSENGER DOOR. I CONTACTED HONDA, WHO EVENTUALLY SAID THEY HAD DETERMINED IT WAS NOT A DEFECT AND THAT I NEEDED TO PURSUE A CLAIM WITH MY AUTO INSURANCE. MY CASE NUMBER WITH HONDA IS [XXX]. I MADE A CLAIM WITH MY INSURANCE COMPANY, PROGRESSIVE. THAT CLAIM NUMBER IS [XXX]. I SENT NHTSA AN EMAIL COMPLAINT AT THAT TIME, BUT NEVER HEARD BACK. TODAY I RECEIVED AN AIRBAG RECALL NOTICE ON A 2012 HONDA ACCORD MY YOUNGEST DAUGHTER OWNS. I AM VERY DISAPPOINTED THAT NHTSA HAS NOT RESPONDED. I ULTIMATELY PAID $2,984.60 IN REPAIRS FOR THE AIRBAGS. HONDA AIRBAGS HAVE A KNOWN AIRBAG PROBLEM. I THINK NHTSA SHOULD MAKE THEM REIMBURSE ME. I HAVE ATTACHED A COPY OF THE INVOICE. MY EMAIL IS [XXX] MY PHONE (CELL) IS [XXX]. MY MAILING ADDRESS IS [XXX] PLEASE HELP. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  8. Air bags, Nov 15, 2016, crash

    TL* THE CONTACT OWNS A 2013 HONDA ACCORD. WHILE DRIVING 45 MPH, THAT CONTACT STRUCK A DEER. THE AIR BAGS FAILED TO DEPLOY ON THE DRIVER SIDE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN HOME AND PARKED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

  9. Air bags, Nov 7, 2016

    TL* THE CONTACT OWNS A 2013 HONDA ACCORD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  10. Air bags, Dec 16, 2015

    MY CAR IS MAKING THIS "CLICKING" SOUND WHEN I TURN THE WHEEL. HONDA KNOWS THIS IS A PROBLEM BECAUSE IT IS ON THEIR SERVICE BULLETIN. MY CAR HAS 46,000 MILES ON IT SO I WOULD HAVE TO PAY OUT OF POCKET FOR A PROBLEM WITH THE CAR KNOWN BY HONDA! I THINK THIS IS A LOAD OF CRAP.

  11. Electrical system, Air bags, Engine, Nov 23, 2015

    CAR WILL NOT START IN THE MORNINGS: WITHIN A MONTHS 3 TIMES. ENGINE CHECK LIGHT CONSTANTLY LIGHTING UP. BACK AND BUTT PAIN INCLUDING LEGS FALLING ASLEEP

  12. Air bags, Jun 10, 2015, crash

    TL* THE CONTACT OWNS A 2013 HONDA ACCORD. WHILE AT A TRAFFIC LIGHT, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. ......UPDATED 12/17/15 *BF UPDATED 10/19/2017*CN

  13. Air bags, May 30, 2015

    AIR BAG RECALL ?

  14. Air bags, Seat belts, Structure, May 20, 2015, crash

    MY VEHICLE STRUCK ANOTHER VEHICLE IN FRONT OF ME FROM BEHIND. AIRBAG LIGHTS CAME ON YET DID NOT DEPLOY. IMPACT CAUSED DAMAGE TO MY CHEST BY THE SEATBELT. IT CAUSED A TISSUE EXPANDER IMPLANTED IN MY RIGHT BREAST TO BE DAMAGED AND RIPPED OUT THE PLACES STITCHED TO ME. THE TE WAS THERE AS PART OF A BREAST CANCER RECONSTRUCTION PROCESS. SURGERY WAS REQUIRED TO REMOVE AND REPLACE THE TE. THE FRONT END OF THE VEHICLE WAS DAMAGED, SENSORS NEEDED REPLACEMENT, AND SEATBELT STRUCTURE ALSO NEEDED REPLACEMENT.

  15. Air bags, Apr 15, 2015, crash

    I WAS IN AN ACCIDENT ON 4-10-15 IN MY 2013 HONDA ACCORD. I HIT ANOTHER VEHICLE FROM BEHIND.IT WAS A VERY HARD IN PACT BUT THE AIR BAG DIDN'T COME OUT UNTIL I TRIED TO OPEN THE DOOR TO GET OUT OF THE CAR.THE AIR BAG HIT THE RIGHT SIDE OF MY FACE, NECK, SHOULDER AND BREAST.I CONTACTED THE HONDA DEALER AND THEY SAID ITS NOT A BIG DEAL AND MUST OF PINCHED A LINE TO THE SENSOR. THE PAINT AND BODY SHOP SAID THEY HAVE NEVER HEARD OF THIS HAPPENING. THE INSURANCE WANTS TO FIX IT FOR 10,000 AND I'M VERY SCARED TO GET MY CAR BACK AND DRIVE IT. PLEASE CONTACT ME IF THIS HAS HAPPENED TO YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  16. Air bags, Jan 8, 2015, crash

    MY HUSBAND FELL ASLEEP DRIVING AND HIT A TREE, MAILBOX AND WENT INTO A DITCH HEAD ON. THE VEHICLE WAS DEEMED A TOTAL LOSS. THE AIRBAGS DID NOT DEPLOY AT ALL.. ....UPDATED 01/23/15 *BF

  17. Air bags, Nov 24, 2014, crash

    TL* THE CONTACT OWNS A 2013 HONDA ACCORD. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BROKEN NOSE AND A HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. HOWEVER THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

  18. Air bags, Structure, Vehicle speed control, Nov 11, 2014, crash

    WHILE DRIVING ALONE INTO A MARKED SPACE IN A PUBLIC PARKING LOT, MY FOOT SLIPPED OFF THE BRAKE AND HIT THE ACCELERATOR. THE VEHICLE THEN ACCELERATED INTO THE CONCRETE BASE OF A LIGHT POLE. IMMEDIATELY, THE VEHICLE BUMPER CRUMPLED, THE LEFT SIDE OF THE HOOD CRUMPLED, AND THE PASSENGER SIDE AIR BAG ACTIVATED. THERE WAS NO ONE EXCEPT MYSELF IN THE VEHICLE AND THE DRIVER SIDE AIRBAG DID NOT ACTIVATE. AT THIS DATE, NOVEMBER 10, I HAVE NO IDEA HOW MUCH DAMAGE WAS DONE TO THE VEHICLE. *TR

  19. Air bags, Oct 26, 2014

    I CONTACTED POHANKA HONDA IN SALISBURY MARYLAND ABOUT THE DANGER OF THE AIR BAG EXPLODING AND CAUSING INJURY TO ME OR MY FAMILY. I WAS TOLD THAT THERE WAS A RECALL BUT IT WAS REGIONAL AND THIS AREA AND MY VEHICLE WAS NOT INCLUDED. THEY REFERRED ME TO HONDA OF NORTH AMERICA AND I WAS TOLD THAT IF I WANTED TO CHECK OUT MY AIRBAG I WOULD HAVE TO PAY FOR THE INSPECTION. I DISAGREE BECAUSE THIS REGION BECOMES HOT AND THE CONDITIONS CAN BE AS HUMID AS FLORIDA OR OTHER SOUTHERN STATES. IT DOES NOT MAKE ANY SENSE. I DO NOT THINK I SHOULD HAVE TO PAY FOR THE INSPECTION OR PUT MY FAMILY IN DANGER. *TR

  20. Air bags, Aug 14, 2014, crash

    GOT HIT ON PASSENGER SIDE TBONED ON FRONT AND BACK DOORS AND NO DIPLOYMENT I TOOK THE CAR TO HONDA DEALER TO DO THE REPAIR THRU MY INSURANCE DEALER TELLS ME THE SIDE DOORS NEED TO BE REPLACED AND DAMAGE TO THE PILLAR AND NEEDED NEW HINGES. TWO DAYS LATER GO OVER A BUMP AND AIRBAGS DEPLOY. NOT WHEN IM HIT BUT OVER A BUMP THEY DEPLOY ON SAME SIDE THE WORK WAS DONE TO THE PILLAR AND DOORS.TWO DAYS LATER . DONT UNDERSTAND WHY DIPLOYMENT GOING OVER A BUMP BUT NOT WHEN I GOT HIT BY ANOTHER CAR TO THE PASSENGER SIDE PILLAR. *TR

  21. Air bags, May 20, 2014

    I BOUGHT THE CAR NEW WITH VERY LOW MILEAGE (MAYBE 200 MILES). FROM THE TIME I BOUGHT IT OR VERY SHORTLY AFTERWARDS, THE RED AIR BAG LIGHT WAS LIT ON THE DASHBOARD. I THOUGHT IT WAS NORMAL BECAUSE IT WAS A BRAND NEW CAR. THEN I STARTED FOCUSING ON IT AND NOTICED THAT SOMETIMES IT WASN'T ON BUT MOST OF THE TIME IT WAS. I INQUIRED ABOUT IT WHEN I TOOK IT IN FOR THE 5,000 MILE OIL CHANGE AND WAS TOLD THERE WAS FAULTY WIRING AND THE AIR BAG UNIT NEEDED TO BE REPLACED. *TR

  22. Steering, Air bags, Apr 21, 2014, crash

    THE DRIVER WAS TURNING LEFT INTO OUR NEIGHBORHOOD. THE POWER STEERING FAILED AND HE COULD NOT TURN. THE VEHICLE WENT OVER THE CURVE AND CRASHED INTO A FIRE HYDRANT. IT PUSHED THE CAR UP IN THE AIR AND BACK DOWN HARD. NONE OF THE AIRBAGS DEPLOYED. *TR

  23. Service brakes, Hydraulic, Air bags, Feb 27, 2014, crash

    I WAS PARKED IN AN ALLEY BEHIND A COFFEE SHOP. I TURNED THE CAR ON AND PUT MY SEAT BELT ON AND PUT IT IN GEAR. IT SUDDENLY LURCHED FORWARD AND STRUCK A PARKED CAR ONE CAR'S WIDTH FROM ME, RICOCHETED AND HIT ANOTHER PARKED CAR (WHICH THEN HIT THE CAR NEXT TO IT). I COULD NOT STOP THE CAR, THOUGH I TRIED; THEN I PIVOTED AGAIN AND HIT AND TOOK DOWN THE CINDER BLOCK WALL OF A GARAGE. I TURNED THE CAR OFF EITHER RIGHT BEFORE HITTING THE GARAGE WALL OR RIGHT AFTER. NO AIRBAGS WERE EVER RELEASED. IN RETROSPECT, AFTER THE SHOCK AT ALL THE DAMAGE, I BELIEVE SOMETHING WAS DEFECTIVE ABOUT MY NEW HONDA ACCORD.

  24. Air bags, Seat belts, Feb 22, 2014

    AS A RESULT OF MY CAR HAVING TO BRAKE SO HARD AND SUDDEN TO STOP A POSSIBLE ACCIDENT THE AIRBAGS EXPLODED ALSO BRAKING THE SEAT BELTS WITHOUT THERE BEING AN ACTUAL IMPACT. THE POLICE ARRIVED, BOTH THE SHERIFF AN A LOCAL OFFICER. THEY TESTIFIED AS THERE BEING NO IMPACT AND THAT IT WAS A FACTORY MISTAKE AND SAID AN ACCIDENT REPORT WAS USELESS ALSO TO CALL HONDA AND STATE OUR PROBLEM. WE DID SO AND HONDA REFUSED TO PAY FOR THE DAMAGES. WHEN THE INSURANCE GOT INVOLVED THEY SAID IT WAS NOT A ACCIDENT AND REFUSED TO PAY. I UNDERSTAND IS DIFFICULT FOR HONDA TO ACCEPT AN ERROR IN ONE OF THEIR VEHICLES; BUT IT ALSO HAS TO BE UNDERSTOOD THAT I SHOULDN'T PAY FOR AN ERROR THAT I DIDN'T COMMIT. I HOPE YOU GUYS CAN HELP. *TR

  25. Air bags, Dec 28, 2013

    AFTER HEARING A NOISE COMING FROM THE STEERING WHEEL (SUCH AS A CLICKING NOISE OR SQUEAKING), TURNING IT LEFT AND/OR RIGHT, I TOOK IT TO THE HONDA DEALERSHIP ON 08/20/2013. THE DEALERSHIP REMOVED THE STEERING WHEEL AND DETERMINED THAT THE CABLE REEL FOR THE AIR BAG WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALERSHIP DID NOT RETURN THE VEHICLE TO ME FOR "SAFETY" UNTIL THE PART WAS TO BE REPLACED (AND THE STEERING CONSOLE HAD BEEN DISASSEMBLED). THE DEALER REPLACED THE CABLE REEL ON THE CAR. 2 MONTHS AFTER THE REPAIR, I STARTED HEARING THE SAME NOISE TURNING THE STEERING WHEEL LEFT/RIGHT. I TOOK THE CAR BACK TO THE DEALER ON 12/26/2013 WITH THE SAME COMPLAINT. THE DEALER INSPECTION DETERMINED THAT THE CABLE REEL NEEDED TO BE REPLACED AGAIN (5,484 MILES). THE DEALER INDICATED THAT THEY WOULD NOT DISASSEMBLE THE STEERING CONSOLE, THEY WOULD ORDER THE REPLACEMENT PART AND I WOULD HAVE TO BRING THE VEHICLE IN AGAIN FOR THE REPLACEMENT WHEN THE PART ARRIVES (THIS IS THE SECOND REPAIR IN LESS THAN 6 MONTHS). I ASKED THE DEALERSHIP WHY THIS WAS A RECURRING ISSUE? THEY INDICATED THAT THE MANUFACTURER PROVIDED THEM WITH THE PART AND THEY ARE REPLACING IT ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS. IF THE ISSUE HAPPENS FOR A THIRD TIME, THEY WILL REPORT THIS TO AMERICAN HONDA FOR POSSIBLE ENGINEERING ISSUE AND RECALL. *TR