2008 Honda Civic
Problems, recalls and owner-reported issues
Air bags is the leading concern among 916 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Civic model years with reports.
Of the 2008 reports, 62 involved a crash and 6 involved a fire. 50 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Campaign 19V502000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 16, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Campaign 19V378000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleAug 31, 2017
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Campaign 17V545000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
Campaign 17V030000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 24, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless already included in "Zone A" above, Honda is recalling certain model year 2008 Honda Accord, 2006-2008 Civic, Civic Hybrid and Civic GX, and 2007-2008 CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.
Campaign 16V346000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsOct 14, 2008
HONDA IS RECALLING 128 MY 2008-2009 CIVIC SEDANS. A BRACKET THAT COVERS THE FUEL HOSE CONNECTOR IS SECURED WITH A BOLT AND NUT, BUT DURING ASSEMBLY THE NUT WAS NOT INSTALLED.
IN THE EVENT OF A CRASH, THE BRACKET MAY BECOME LOOSE WHICH COULD RESULT IN DAMAGE TO THE FUEL HOSE CONNECTOR. A DAMAGED CONNECTOR COULD LEAD TO A FUEL LEAK AND INCREASES THE RISK OF A FIRE.
DEALERS WILL INSTALL A NUT ON THE FUEL FEED HOSE BRACKET. THE RECALL BEGAN ON OCTOBER 13, 2008. OWNERS MAY CONTACT HONDA AT 1-800-999-1009.
Campaign 08V535000 on NHTSA.gov
Representative owner complaints: air bags
177 reports, newest first. Show all
Air bags, Other or unspecified, Aug 27, 2018
HORN RANDOMLY GOING OFF, WHILE STATIONARY AND WHILE DRIVING. ITS A STEADY BEEP AS IF SOMEONE IS LAYING ON THE HORN. THIS PAST SATURDAY THE HORN WAS GOING OFF FOR HOURS UNTIL I RETURNED HOME. I HAD TO GET IN THE CAR AND TAP THE STEERING WELL AND IT STOPPED. IT WENT OFF AGAIN THIS MORNING. A MECHANIC SAID THAT ITS THE AIRBAG PUSHING PRESSURE ON THE HORN. THIS HAS BEEN GOING ON A MONTH OR SO.
Air bags, Aug 25, 2018, crash
THIS VEHICLE WAS TOTALLED IN MARCH 2008 (ABOUT 6 WEEKS OLD) AND WAS TRANSFERRED TO STATE FARM INSURANCE. IT HAS NOT BEEN IN MY POSSESSION SINCE THEN. THE CAR WAS CRUSHED INTO THE GUARDRAILS ON AN ACCELERATION RAMP BY A TRACTOR TRAILER. BOTH SIDES OF THE CAR WERE DAMAGED BUMPER TO BUMPER AS WELL AS THE REAR, THE LEFT FRONT WHEEL AND RIGHT REAR WHEELS WERE DESTROYED AND RIPPED FROM THE CAR. THE RIGHT REAR QUARTER AREA OF THE UNIBODY WAS CRUSHED. NONE OF THE AIRBAGS DEPLOYED IN THE ACCIDENT. I ADVISED HONDA MOTOR QUITE SOME TIME AGO OF THESE FACTS. PLEASE CONTACT STATE FARM ABOUT THIS VEHICLE'S DISPOSITION.
Electrical system, Air bags, Seats, Aug 17, 2018
THE CAR HAS A PROBLEM WITH THE SRS WIRING HARNESS THAT CONTROLS AIRBAG DEPLOYMENT AND DRIVER AND PASSENGER SAFETY. THIS CAUSES THE AIRBAG LIGHT TO COME ON AND PREVENTS PROPER DEPLOYMENT. THE PROBLEM IS EXTREMELY COMMON IN HONDAS, SPECIFICALLY 8TH GENERATION CARS. THE CAUSE IS A POORLY MADE WIRE THAT GETS CAUGHT IN THE PASSENGER SEAT TRACK, CAUSING A SHORT IN THE WIRE. IT CAN ONLY BE REPAIRED PROPERLY AND SAFELY BY REMOVING THE ENTIRE WIRING HARNESS AND REPLACING IT. THIS REQUIRES THAT THE CARPETING AND THE DASHBOARD BE REMOVED AND TAKES 6-8 HOURS WORTH OF WORK, AND IS REPLACED WITH A $200-400 PART DEPENDING ON WHERE YOU TAKE IT. IT CANNOT BE FIXED EASILY OR AFFORDABLY BY THE CONSUMER, AND PREVENTS THE CAR FROM BEING SAFE TO DRIVE OR PASSING INSPECTIONS IN THE STATE OF VIRGINIA. THE PROBLEM MAY HAVE OCCURRED SOONER, AS THE VEHICLE WAS ONLY PURCHASED USED A FEW MONTHS AGO. IT HAPPENS IN MOST HONDAS AND IS NOT COVERED BY THE MANUFACTURER'S 150,000 MILE WARRANTY ON OTHER PARTS DESPITE HAVING RELEASED A TSB TO ALL DEALERSHIPS BECAUSE THE PROBLEM IS SO COMMON. IT PRESENTS A DANGER TO DRIVERS AND DESERVES TO HAVE A RECALL ISSUED.
Air bags, Aug 2, 2018, crash
TL* THE CONTACT OWNS A 2008 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 37 MPH, THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE FRONT END OF THE VEHICLE SUSTAINED SEVERE DAMAGE, BUT THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (ED MORRIS HONDA, 3790 WEST BLUE HERON BLVD, RIVIERA BEACH, FL) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 115,000.
Air bags, Jul 5, 2018, crash
TL* THE CONTACT OWNED A 2008 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. THE VEHICLE FLIPPED OVER A COUPLE OF TIMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. ALL THE AIR BAGS DEPLOYED EXCEPT FOR THE DRIVER SIDE AIR BAG. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Air bags, Apr 14, 2018
**AIRBAGS DEPLOYED AFTER DRIVING OVER POTHOLE** I DRIVE A 2008 HONDA CIVIC 2DR WITH 160K MILES. ON MARCH 15, 2018 I WAS TRAVELING NORTHBOUND I-294 WHEN MY VEHICLE COLLIDED WITH A POTHOLE AT APPROX. 65 MPH AND THE DRIVER CURTAIN AND DRIVER SEAT AIRBAG DEPLOYED. THE IMPACT WASN'T HARD ENOUGH TO DAMAGE MY WHEEL OR BODY OF THE CAR. THE POTHOLE SHOULD NOT OF INTERRUPTED THE SRS SYSTEM. THIS IS A RESULT OF A DEFECT IN HONDA'S AIR BAG/RESTRAINT SYSTEM.
Air bags, Jan 26, 2018
TL* THE CONTACT OWNS A 2008 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V545000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (DCH HONDA OF NANUET, 10 NY-304, NANUET, NY 10954, (845) 367-4380) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED. UPON ARRIVAL, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER INFORMED HER THAT THE PARTS WOULD BE AVAILABLE IN APPROXIMATELY TWO WEEKS FROM THE DATE OF ORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Other or unspecified, Jan 16, 2018
I HAVE HAD TO HAVE THE SUN VISOR/AIRBAGS ON MY 2008 HONDA CIVIC REPLACED 3 TIMES BECAUSE SOMETHING KEEPS POPPING IN THEM. HONDA REPLACED THE FIRST 3 TIMES UNDER WARRANTY. THE FOURTH TIME IT POPPED, HONDA SAID THAT THEY WERE OUT OF WARRANTY AND THEY WOULD NOT REPLACE THEM FOR FREE. I FEEL HONDA SHOULD STILL BE RESPONSIBLE FOR THE REPLACEMENTS, AS THEY KEEP REPLACING THE SUN VISORS WITH THE SAME OLD CRAPPY ONES THAT BREAK WITHIN 2 YEARS. HOPEFULLY, WE CAN GET HONDA TO TAKE THE RESPONSIBILITY FOR KNOWINGLY REPLACING THE PARTS, WITH PARTS THEY KNOW ARE DEFECTIVE.
Air bags, Structure, Wheels, Dec 16, 2017, crash
TAKATA RECALL- MY HONDA WAS TOTALED AND MY AIRBAGS NEVER DEPLOYED.
Air bags, Nov 26, 2017
TAKATA RECALL I RECEIVED A POST CARD INDICATING THAT I SHOULD FILE A COMPLAINT EVEN IF THE AIRBAG DID NOT INFLATE. I CANNOT ENTER A DATE AS DESCRIBED IN THIS DOCUMENT FOR LACK OF A BETTER DATE I AM INCLUDING THE DATE I AM FILING OUT THIS FORM.
Air bags, Nov 16, 2017
TAKATA RECALL I WAS DRIVING AT ABOUT 15 TO 20 MILES AN HOUR IN A EMPTY PARKING LOT AN WENT OVER A PARKING CURB. THE DRIVERS SIDE AIRBAG OPENED UP AND HIT MY CHEST CAUSING MINOR POWDER BURNS TO MY RIGHT ARM AND A SMALL CUT. THE CAR HAD NO DAMAGE AND CAME TO IMEDIATE STOP BEFORE ANOTHER CURB IN THE LOT.
Air bags, Nov 5, 2017
TAKATA RECALL PER WEBSITE
Air bags, Oct 26, 2017
TL* THE CONTACT OWNS A 2008 HONDA CIVIC. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED ON AND OFF FOR APPROXIMATELY TWO WEEKS BEFORE IT BECAME PERMANENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DAVID MCDAVID HONDA OF FRISCO DEALER LOCATED AT 1601 DALLAS PKWY, FRISCO, TX 75034 WHERE IT WAS DIAGNOSED THAT THE FLOOR WIRE HARNESS FAILED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE AIR BAG INFLATOR WAS REPLACED BY THE SAME DEALER PER A MANUFACTURER RECALL ONE YEAR AGO. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,820.
Air bags, Oct 11, 2017, crash
MY SON WAS DRIVING MY CAR AND CRASHED. THE AIR BAGS DIDN'T WORK ON THE TIME OF THE ACCIDENT
Air bags, Sep 13, 2017
CONTACTED SUSSMAN HONDA DEALER BY PHONE REGARDING REMEDYING PASSENGER FRONTAL AIRBAG RECALL. WAS TOLD I WOULD NEED TO EMAIL. SENT EMAIL ON 08/01/2016. NO REPLY. EMAILED AGAIN ON 09/23/16, NO REPLY. CALLED DEALER AND AFTER A BIT OF "PHONE TAG" AND THE SERVICE DEPARTMENT STRUGGLING TO FIND MY VIN, INFO, ETC. I WAS TOLD THE PARTS WERE ALREADY ON ORDER AND I WOULD BE CONTACTED WHEN THEY WERE IN. IT IS NOW A FULL YEAR LATER, AND I HAVE NOT HEARD ANYTHING. MY VEHICLE IS STILL UNDER RECALL AND THE ISSUE HAS NOT BEEN REPAIRED.
Air bags, Aug 7, 2017
TL* THE CONTACT OWNS A 2008 HONDA CIVIC. THE CONTACT TOOK THE VEHICLE TO THE DEALER (CARBONE HONDA IN BENNINGTON, VERMONT) IN 2013 WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE CURTAIN AIR BAG FAILED. THE DEALER REPROGRAMMED THE AIR BAG SYSTEM; HOWEVER, THE FAILURE RECURRED. SINCE THAT TIME, THE VEHICLE WAS INCLUDED IN THE TAKATA RECALL FOR THE PASSENGER SIDE AIR BAG. THE VEHICLE RECEIVED THE REPAIR; HOWEVER, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT DUE TO AN OPENING ON THE DRIVER SIDE CURTAIN AIR BAG'S FIRST INFLATOR, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE AIR BAG FAILED. THE DRIVER SIDE CURTAIN AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 06206996. THE APPROXIMATE FAILURE MILEAGE WAS 162,178.
Air bags, Jun 12, 2017
TL* THE CONTACT OWNS A 2008 HONDA CIVIC. WHILE STARTING THE VEHICLE, THE DRIVER SIDE CURTAIN AIR BAG AND STEERING WHEEL AIR BAG INADVERTENTLY DEPLOYED. THE DRIVER SUSTAINED DAMAGE TO THE LEFT EAR, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE LOCAL DEALER, CAWOOD HONDA 2516 PINE GROVE AVENUE, PORT HURON, MI 48060) STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
Air bags, May 4, 2017
TAKATA RECALL - WE REACHED OUT TO GROSSINGER HONDA (6600 N WESTERN AVE, CHICAGO, IL 60645) REGARDING THE RECALL IN SEPTEMBER OF 2016. THEY SAID THEY WERE ORDERING THE PARTS AND WOULD REACH OUT WHEN THEY ARRIVED. THIS DEALERSHIP NEVER ORDERED THE PARTS NOR DID THEY REACH OUT. WE CALLED A SECOND TIME (IN NOVEMBER 2016) AND THEY SAID THE SAME THING - THAT THEY NEEDED TO ORDER THE PARTS. THIS DEALERSHIP NEVER ORDERED THE PARTS NOR DID THEY REACH OUT EITHER TIME. I'M WRITING THIS AS A FORMAL COMPLAINT AGAINST GROSSINGER HONDA FOR IGNORING CUSTOMER RECALLS RATHER THAN PERFORMING THE REQUIRED REPAIRS WITHIN THE 60 DAY WINDOW.
Air bags, May 3, 2017
I PURCHASED A 2008 HONDA CIVIC IN APRIL OF 2016, AFTER I WAS IN AN ACCIDENT WHERE BOTH OF MY FRONT AIR BAGS DEPLOYED. SHORTLY AFTER PURCHASING THE 2008 HONDA CIVIC I DISCOVERED THERE WAS A FRONT PASSENGER AIRBAG RECALL. I IMMEDIATELY CALLED MY LOCAL HONDA DEALERSHIP. THEY TOOK DOWN MY INFORMATION AND SAID THAT THEY WOULD CALL ME WHEN THE AIRBAG CAN BE FIXED. THE RECALL LETTER STATES 'IN THE EVENT OF A PASSENGER FRONTAL AIRBAG INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, POTENTIALLY RESULTING IN INJURY TO VEHICLE OCCUPANTS. THE RISK OF SUCH OCCURRENCE INCREASES OVER TIME.' IT HAS NOW BEEN A YEAR SINCE I REPORTED THE RECALL AND HAVE YET TO BE CONTACTED TO HAVE IT FIXED. DUE TO MY RECENT ACCIDENT WHERE BOTH AIRBAGS DEPLOYED, I FEAR THAT I AM IN DANGER AND THIS IS THE CAR THAT I HAVE TO DRIVE DAILY. I HAVE TRIED CONTACTING HONDA ABOUT MY CONCERNS AND THEY HAVE NOT RESPONDED. I JUST WANT THEM TO BUY MY UNSAFE CAR BACK FROM ME SO THAT I CAN BUY A SAFE VEHICLE TO DRIVE.
Air bags, Apr 25, 2017
I WAS CONTACTED LAST SUMMER (2016) REGARDING A RECALL ON MY AIRBAG VIA A LETTER IN THE MAIL. I CALLED TO MAKE A REPAIR APPOINTMENT WITH MY LOCAL HONDA DEALER, THEY TOLD ME THEY DIDN'T HAVE THE REPLACEMENT PARTS IN YET AND THEY WOULD CALL ME BACK WHEN THEY ARRIVED. I CALLED AGAIN IN THE FALL (2016) AND WAS TOLD MORE OR LESS THAT THEY WERE "BUSY" AND HAD A LOT OF CARS TO REPAIR AND I SHOULD CONTINUE TO WAIT. I CALLED AGAIN IN THE FALL 2016 AND WAS TOLD THE PERSON HANDLING THE AIRBAG RECALL WAS BUSY OR UNAVAILABLE AND TO CALL BACK AGAIN. I'VE RECEIVED A SECOND NOTICE IN THE MAIL IN APRIL 2017 REGARDING MY AIR BAG RECALL. THIS NOTICE SAYS THAT IF THE HONDA DEALER HAS FAILED OR UNABLE TO REMEDY THE DEFECT IN MY VEHICLE WITHOUT CHARGE WITHIN A REASONABLE PERIOD OF TIME (60 DAYS) I CAN FILE A COMPLAINT. IT'S APPROACHING NEARLY A YEAR SINCE I WAS FIRST CONTACTED AND I TRIED TO MAKE AN APPOINTMENT THREE TIMES WITH MY LOCAL HONDA DEALERSHIP TO HAVE THIS AIR BAG REPLACED. I FEEL I'VE BEEN VERY PATIENT WITH THIS RECALL, AS I'VE HAD OTHER ITEMS RECALLED OVER THE PAST YEAR AND REPLACEMENTS WERE MADE FOR THOSE ITEMS IN A MUCH MORE REASONABLE AMOUNT OF TIME. I FIND IT UNACCEPTABLE TO BE PUT OFF AND TOLD HONDA IS TOO BUSY TO MAKE A SAFETY FEATURE REPAIR ANYTHING BUT A TOP PRIORITY.
Air bags, Apr 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE IN AUGUST OF 2016. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Apr 22, 2017
TAKATA RECALL" I JUST PURCHASED THIS 2008 HONDA CIVIC FROM A LOCAL USED CAR DEALER. THIS RECALL HAS NOT BEEN CORRECTED ON THIS VEHICLE ACCORDING TO THE RECALL INFORMATION I RECEIVED WHEN I PUT THE VIN # INTO THE SYSTEM. SHOULD THE CAR DEALERSHIP HAVE CHECKED THIS OUT BEFORE SELLING IT. I KNOW I CAN TAKE TO HONDA DEALERSHIP TO HAVE IT FIXED. I WAS JUST WONDERING WHAT THE RESPONSIBLE OF THE CAR DEALERSHIP I PURCHASED IT FROM. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Apr 21, 2017
TAKATA RECALL: I HAVE BEEN WAITING SINCE JULY 2016 FOR A LETTER FROM HONDA NOTIFYING ME OF PARTS TO REPAIR AIRBAGS IN MY CAR, NO NOTIFICATION YET AS TO WHEN PARTS FOR A FREE REPAIR WILL BE AVAILABLE.
Air bags, Apr 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Apr 4, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.