2008 Honda Civic
Problems, recalls and owner-reported issues
Air bags is the leading concern among 916 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Civic model years with reports.
Of the 2008 reports, 62 involved a crash and 6 involved a fire. 50 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Campaign 19V502000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 16, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Campaign 19V378000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleAug 31, 2017
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Campaign 17V545000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
Campaign 17V030000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 24, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless already included in "Zone A" above, Honda is recalling certain model year 2008 Honda Accord, 2006-2008 Civic, Civic Hybrid and Civic GX, and 2007-2008 CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.
Campaign 16V346000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsOct 14, 2008
HONDA IS RECALLING 128 MY 2008-2009 CIVIC SEDANS. A BRACKET THAT COVERS THE FUEL HOSE CONNECTOR IS SECURED WITH A BOLT AND NUT, BUT DURING ASSEMBLY THE NUT WAS NOT INSTALLED.
IN THE EVENT OF A CRASH, THE BRACKET MAY BECOME LOOSE WHICH COULD RESULT IN DAMAGE TO THE FUEL HOSE CONNECTOR. A DAMAGED CONNECTOR COULD LEAD TO A FUEL LEAK AND INCREASES THE RISK OF A FIRE.
DEALERS WILL INSTALL A NUT ON THE FUEL FEED HOSE BRACKET. THE RECALL BEGAN ON OCTOBER 13, 2008. OWNERS MAY CONTACT HONDA AT 1-800-999-1009.
Campaign 08V535000 on NHTSA.gov
Representative owner complaints
916 reports, newest first.
Suspension, Sep 15, 2016
BOUGHT THE CAR 2 DAYS AGO. DID TEST DRIVE IT WITH NO NOTABLE ISSUES. I DID NOT TAKE IT ON THE HIGHWAY BECAUSE I WAS NOT FAMILIAR WITH THE AREA AND THE SALESMAN INSISTED NOT TO GO ON THE HIGHWAY DUE TO ROAD CONSTRUCTION OUTSIDE THE DEALERSHIP. SO ON THE WAY HOME I DID TAKE THE HIGHWAY FROM THE DEALERSHIP FOLLOWING MY HUSBAND OUT OF THE AREA UNTIL I GOT TO FAMILIAR TERRITORY. THEN HE GOT BEHIND ME. WELL WHILE DRIVING ON THE HIGHWAY I FELT THE CAR SWAYING SIDE TO SIDE HAVING TROUBLE STAYING BETWEEN THE LINES. DIDN'T FEEL RIGHT AND WHEN I WOULD HIT A BUMP THE BACK END OF THE CAR MOVED ALL OVER THE PLACE. WELL WHEN MY HUSBAND AND I GOT HOME I MENTIONED IT TO HIM AND HE SAID WHEN HE WAS BEHIND ME HE NOTICED THE RIGHT BACK OF THE CAR WAS BOUNCING UP AND DOWN. WITH THAT SAID I HAVE A 16 MONTH OLD GRANDSON THAT I INTEND TO HAVE IN MY CAR ON OCCASION AND IT'S SCARY TO THINK THAT MY CAR MAY NOT BE SAFE FOR THE ROAD AND/OR PUT MYSELF OR SOMEONE ELSE IN DANGER. THE SALESMAN SHOWED ME THE CARFAX REPORT AND SERVICES THAT WERE DONE ON THE CAR. BUT DID NOT DISCLOSED ANYTHING OF WHAT I AM EXPERIENCING WITH THE VEHICLE
Service brakes, Sep 15, 2016
TL* THE CONTACT OWNS A 2008 HONDA CIVIC. WHILE DRIVING 40 MPH, THE CONTACT HEARD A STRANGE NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER DIAGNOSED THAT THE BRAKES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,283.
Wheels, Sep 14, 2016
GANLEY SUBARU OF BEDFORD, OH (GANLEY BEDFORD IMPORTS, INC.) SOLD THIS PRE-OWNED 2008 HONDA CIVIC SI WITH NO TPMS SENSORS. THE TPMS WARNING LIGHT WAS ON, AND GANLEY SUBARU STATED THAT ONLY AN "UPDATE" (TO THE ECU) WAS NEEDED DUE TO A TIRE REPLACEMENT OF ALL FOUR TIRES, WHEN IN REALITY THEY ALLOWED A VEHICLE WITH NO TIRE PRESSURE MONITORING SENSORS TO BE SOLD.
Air bags, Sep 13, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CIVIC. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT RANDOMLY ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Air bags, Sep 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Sep 10, 2016
TAKATA RECALL. I FOUND OUT ABOUT THE RECALL IN JULY AND CALLED THE LOCAL DEALER AND HONDA, AND WAS TOLD THE PART WAS NOT YET AVAILABLE AND I WOULD BE NOTIFIED WHEN IT WAS. ON 9/20, I CHECKED WITH THE DEALER AND WAS TOLD THAT THE PART IS AVAILABLE BUT THEY HAVE TO ORDER THE VIN-SPECIFIC PART, WHICH TAKES UP TO 4 WEEKS. I THEN CALLED HONDA TO SEE WHY I WASN'T NOTICED THAT THE PART WAS AVAILABLE, AND THE REP SAID HONDA CHANGED ITS MIND ABOUT SENDING THE PARTS AVAILABILITY NOTICE AND APOLOGIZED FOR THE "MISCOMMUNICATION." THE ORIGINAL RECALL NOTICE ADVISES ME NOT TO HAVE A FRONT-SEAT PASSENGER, WHICH IS NOT ALWAYS POSSIBLE. THE HONDA REP WAS VERY POLITE BUT FIRM, ESSENTIALLY TELLING ME TOO BAD; I JUST NEED TO WAIT AND TRY NOT TO USE THE PASSENGER SEAT IN THE MEANTIME. THE DEALER WAS ALSO CAVALIER ABOUT THE MATTER, SUGGESTING I CHECK BACK IN CASE THEY DON'T CONTACT ME. ASSUMING THE PART IS AVAILABLE IN 4 WEEKS AND THE DEALER FIXES IT QUICKLY, THAT WILL STILL BE 3 MONTHS OF DRIVING A CAR WITH A DEFECT THAT HAS BEEN LETHAL FOR PEOPLE (SHOULD SAY SINCE I KNEW I WAS DRIVING A CAR WITH A POTENTIALLY LETHAL DEFECT). DOESN'T HONDA HAVE ANY RESPONSIBILITY HERE?
Air bags, Sep 9, 2016
TAKATA RECALL EFFORTS ARE NOT BEING COMPLETED IN A TIMELY MANNER. THE RECALL DATE FOR MY VEHICLE (MAY 23, 2016) WAS ALMOST FOUR MONTHS AGO AND I'M STILL TOLD THAT PARTS ARE NOT AVAILABLE TO CORRECT THE ISSUE, YET STILL HAVE TO DRIVE AROUND IN A VEHICLE THAT IS POTENTIALLY DEADLY. THIS IS UNACCEPTABLE.
Air bags, Sep 8, 2016
YOUR VIDEO LOOKS LIKE BOTH AIRBAGS ARE DEFECTIVE. MY RECALL LETTER ONLY SAID PASSENGERS SIDE? WHICH IS IT? WHY DONT YOU SUPPLY A RENT A CAR? I HAVE TO DRIVE MY GRANDCHILDREN TO SCHOOL, WHAT ABOUT THIER SAFETY IN BACK SEAT?
Air bags, Sep 6, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Sep 6, 2016
PARTS NOT AVAILABLE PER COMPANY. COMPANY ASK US TO CONTACT DEALERS. DEALER ON CONTACTED TRANSFERS TO COMPANY. DIFFICULT TO KEEP ON WASTING TIME ON PHONE FOR HOURS AND LOOSE WORKING HOURS AND SO REDUCED PAY. TIRED. PARTS ARE NOT AVAILABLE SINCE ALMOST SIX OR MORE MONTHS.
Suspension, Sep 2, 2016
LIKE MANY OF THE TIRE WEAR COMPLAINTS FOR THIS VEHICLE, REAR TIRES DEVELOPED IRREGULAR FLAT SPOTS, AND REAR TIRES WERE VERY NOISY. TALKED WITH KEN IN TORRANCE, CA (AMERICAN HONDA) BUT HONDA REFUSED TO ACCEPT ANY RESPONSIBILITY. AFTER TWO SETS OF TIRES IN 33,000 MILES, KEN AGREED TO PAY 50% OF NEXT TIRE PURCHASE. IF THERE WAS NOTHING WRONG WITH THE VEHICLE, THEN WHY WOULD KEN AGREE TO PAY HALF OF NEXT TIRE PURCHASE?
Air bags, Sep 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CIVIC. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/13/16*LJ UPDATED 08/22/2017*JS
Visibility/wiper, Aug 28, 2016
LEFT FRONT VISOR CRACKED ALONG SPINE AND NO LONGER STAYS IN THE UPRIGHT POSITION. VERY UNSAFE, WOULD LIKE TO KNOW WHERE I CAN GO TO GET FIXED.
Air bags, Aug 26, 2016
TAKATA RECALL - MONTHS DELAY IN GETTING PART TO REPLACE, STILL HAVE NOT BEEN ABLE SCHEDULE A REPAIR.
Air bags, Aug 24, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Aug 23, 2016, crash
TL* THE CONTACT OWNS A 2008 HONDA CIVIC. WHILE DRIVING 35 MPH, THE DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED. AS A RESULT, THE CONTACT BECAME UNCONSCIOUS AND CRASHED INTO A POLE. THE CONTACT SUSTAINED A WHIPLASH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
Structure, Aug 17, 2016
TL* THE CONTACT OWNS A 2008 HONDA CIVIC. WHILE DRIVING 45 MPH, THE DRIVER AND PASSENGER SIDE SUN VISORS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DRIVER SIDE SUN VISOR WAS REPLACED; HOWEVER, THE PASSENGER SIDE SUN VISOR WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Air bags, Aug 16, 2016
I RECEIVED A RECALL NOTICE IN MAY, 2016 AND CALLED DEALER IN JUNE AND WAS TOLD PART WOULD NOT BE AVAILABLE FOR 2 MONTHS. I CALLED AGAIN 8/16/16 AND WAS TOLD THE PART WOULD NOT BE AVAILABLE UNTIL OCTOBER OR NOVEMBER. I LIVE IN TEXAS AND SCHOOL IS STARTING AND I PICKUP MY GRANDCHILDREN FROM SCHOOL SEVERAL TIMES A WEEK. I AM VERY CONCERNED FOR THEIR SAFETY IN MY CAR. I AM ANGRY AND DISGUSTED BY MY DEALER'S NONCHALANT ATTITUDE REGARDING THE RECALL REPLACEMENT. I WOULD LIKE TO SELL THIS CAR, BUT I COULD NOT IN GOOD CONCIOUS, WHILE THIS CONDITION REMAINS. IT IS DISTURBING THAT HONDA IS THIS UNPREPARED IN ADDRESSING THIS PROBLEM, ONE THAT HAS BEEN GOING ON FOR YEARS.
Air bags, Structure, Other or unspecified, Aug 15, 2016
THE PAINT IS CRACKING AND CHIPPING THE OIL BRACKET NUT IS LEAKING AND WEAK (CAN CAUSE FIRE TO BURN FASTER THAN NORMAL) THE AIR BAG ON LEFT IS DEFECTIVE
Air bags, Aug 11, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Aug 9, 2016
TL* TAKATA RECALL. WHILE DRIVING APPROXIMATELY 10 MPH, THE AIR BAG RUPTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THEY WOULD REPAIR IT AT THE CONTACT'S EXPENSE. THE FAILURE WAS NOT DUE TO THE OPEN RECALL AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS DIFFERENT FROM THE DEPLOYMENT VERSUS A RUPTURE; THEREFORE, IT WOULD NOT BE REMEDIED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 121,000.
Air bags, Aug 8, 2016
TL* THE CONTACT OWNS A 2008 HONDA CIVIC. WHILE DRIVING 10 MPH, THE FRONT PASSENGER SIDE AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE FAILURE MILEAGE WAS 121,000.
Air bags, Aug 7, 2016
I RECEIVED A LETTER IN JULY STATING THE RECALL FOR THE AIR BAGS PROPELLANT WAFERS BEING DEFECTED. I HAVE CALLED AMERICAN HONDA FOR THE PAST WEEK EVERYDAY TRYING TO TALK WITH A CASE MANAGER ABOUT MY SPECIFIC NEEDS OF ALTERNATIVE TRANSPORTATION. I CURRENTLY WORK FOR NEURO COMMUNITY CARE WHO IS CONTRACTED BY WOUNDED WARRIORS. WE CURRENTLY SERVE OVER 500 WARRIORS WHO HAVE BRAIN INJURIES ACROSS THE US. MY DAILY JOB IS TO TRANSPORTS WARRIORS WITH BRAIN INJURIES TO MEDICAL APPOINTMENTS, STORES, AND COMMUNITY OUTINGS. TO MANY IT IS THEIR ONLY SOURCE OF GETTING OUT OF THE HOUSE. FOR MANY SUFFER FROM PTSD. THIS JOB IS MY ONLY SOURCE OF INCOME AND NOT HAVING A SAFE VEHICLE TO USE FOR MY WORK IS UNACCEPTABLE. I HAVE BEEN TOLD EVERY TIME I CALL THAT A CASE MANAGER HAS TO CALL ME BACK, BUT AFTER A WEEK I HAVE HEARD NOTHING. MY CLIENTS AND MY EMPLOYMENT ARE SUFFERING. I NEED YOUR HELP IN HELPING ME GETTING HOLD OF A CASE MANAGER FROM AMERICAN HONDA WHO CAN AUTHORIZE THE RENTAL OF A SAFE VEHICLE WHILE I WAIT FOR MY HONDA TO GET FIXED. I HAVE CONTACTED MY LOCAL HONDA DEALER (LEITH HONDA IN RALEIGH) AND THEIR RESPONSE WAS THEY THINKS THE PARTS WILL BE IN WITHIN 2-3 WEEKS, BUT IT IS JUST A ESTIMATE. PLEASE, PLEASE, PLEASE HELP ME! I AM AFRAID OF THE INJURIES FOR MY CLIENTS AS WELL AS MY FAMILY. MY EMAIL IS ([XXX] AND MY PHONE NUMBER IS [XXX] SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Aug 4, 2016
TAKATA RECALL: I PURCHASED THIS CAR TO TRANSPORT MYSELF, SPOUSE AND 3 CHILDREN. SINCE BEING NOTIFIED OF THE RECALL, I CAN ONLY TRANSPORT 4 OF US, SINCE BY HONDA'S OWN INSTRUCTIONS ON THE RECALL, "HONDA SUGGESTS YOU SHOULD AVOID HAVING A PASSENGER SIT IN THE FRONT PASSENGER'S SEAT UNTIL THE RECALL REPAIR HAS BEEN PERFORMED." I REQUESTED A LOANER CAR FROM HONDA ON 7/23/16 AT 1-888-234-2138 AND WAS TOLD IT WOULD BE FORWARDED TO THE "CASE MANAGEMENT DEPT". NO CONTACT FROM HONDA. I CALLED AGAIN ON 8/4/16 AND WAS TOLD BY KIA THAT THERE IS NO DIRECT PHONE # TO CASE MANAGEMENT, THAT I HAVE NO ASSIGNED CASE # FOR THE LOANER REQUEST AND THAT SHE COULD NOT TELL ME WHEN I WOULD BE CONTACTED BY THE CASE MANAGEMENT DEPARTMENT. THIS UNSAFE CAR AND LACK OF RESPONSE BY HONDA IS CREATING A BURDEN FOR MY FAMILY. I NOTIFIED KIA THAT I WOULD BE MAKING A COMPLAINT TO NHTSA.
Air bags, Aug 3, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT CALLED TWO DEALERS WHO WERE UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.