2011 Honda Civic

Problems, recalls and owner-reported issues

Air bags is the leading concern among 168 owner complaints filed for this model year. This is the 22nd highest complaint count among 26 Civic model years with reports.

Complaints by model year
  1. 168

Of the 2011 reports, 22 involved a crash and 5 involved a fire. 20 people were injured.

Primary concernAir bags51 reports · 30% of complaints
Owner complaints168Filed with NHTSA
Recall relationship9 safety recallsNHTSA campaign records

What owners report most often

  1. Air bags51
  2. Service brakes33
  3. Other or unspecified21
  4. Electrical system15
  5. Visibility/wiper13
  6. Structure10
  7. Vehicle speed control10
  8. Visibility8

Recalls and investigations

  1. Air bags, frontal, passenger side, inflator moduleJun 27, 2019

    Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.

    Campaign 19V502000 on NHTSA.gov

  2. Air bags, frontal, passenger side, inflator moduleMay 16, 2019

    Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.

    An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.

    Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.

    Campaign 19V378000 on NHTSA.gov

  3. Air bags, frontal, passenger side, inflator moduleSep 27, 2018

    Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.

    Campaign 18V661000 on NHTSA.gov

  4. Air bags, frontal, passenger side, inflator moduleApr 26, 2018

    Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.

    An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.

    Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.

    Campaign 18V268000 on NHTSA.gov

  5. Air bags, frontal, passenger side, inflator moduleJan 9, 2018

    Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.

    Campaign 18V042000 on NHTSA.gov

  6. Air bags, frontal, passenger side, inflator moduleAug 31, 2017

    Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.

    In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.

    Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.

    Campaign 17V545000 on NHTSA.gov

  7. Air bags, frontal, passenger side, inflator moduleJan 10, 2017

    Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.

    Campaign 17V030000 on NHTSA.gov

  8. Air bags, frontal, passenger side, inflator moduleMay 24, 2016

    Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless already included in "Zone A" above, Honda is recalling certain model year 2008 Honda Accord, 2006-2008 Civic, Civic Hybrid and Civic GX, and 2007-2008 CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.

    Campaign 16V346000 on NHTSA.gov

  9. Fuel system, gasoline, delivery, fuel pumpMar 15, 2011

    HONDA IS RECALLING CERTAIN MODEL YEAR 2011 HONDA CIVIC VEHICLES. TO PREVENT FUEL FROM LEAKING OUT OF A VEHICLE'S FUEL TANK INTO THE EVAPORATIVE EMISSIONS CANISTER IN THE EVENT A ROLL-OVER INCIDENT OCCURS, THE FUEL PUMP MODULE IS EQUIPPED WITH A ROLL OVER VALVE (ROV). DUE TO IMPROPER ULTRASONIC WELDING OF THE PLASTIC CASE THAT HOUSES THE ROV WITHIN THE FUEL PUMP MODULE, THE CASE MATERIAL MAY BREAK OR CRACK, WHICH MAY CAUSE THE ROV TO SEPARATE FROM THE CASE AND FAIL TO FUNCTION, THEREBY INCREASING THE RISK OF FUEL LEAKAGE IN A ROLL-OVER INCIDENT.

    FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

    DEALERS WILL INSPECT THE FUEL PUMP MODULE AND IF NECESSARY REPLACE THE MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 25, 2011. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.

    Campaign 11V176000 on NHTSA.gov

Representative owner complaints

168 reports, newest first.

  1. Engine, Jul 1, 2019, fire

    TL* THE CONTACT OWNED A 2011 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THERE WAS SMOKE COMING FROM THE PASSENGER'S SIDE A/C VENTS. ADDITIONALLY, THERE WAS A LOUD POPPING SOUND ALSO COMING FROM THE PASSENGER'S SIDE FRONT A/C VENT. THE VEHICLE WAS PULLED OFF THE ROADWAY AND CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. THE PASSENGER IN THE FRONT SEAT SUSTAINED A MINOR BURN TO HER RIGHT LEG. MEDICAL ATTENTION WAS NOT SOUGHT. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO IAA TOWING FACILITY IN FREDERICKSBURG, VIRGINIA. NEITHER THE LOCAL HONDA DEALER NOR MANUFACTURER WERE CONTACTED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *BF *TR

  2. Electrical system, Structure, Jun 30, 2019

    AIR CONDITION COMPRESSOR RELAY STUCK AT 75K MILES. COMPRESSOR NOT ENGAGING AT 83K MILES. WINDSHIELD GASKET/TRIM BEGAN DETERIORATING ABOUT THE SAME TIME.

  3. Air bags, Seat belts, Jun 3, 2019, crash

    TAKATA RECALL: 1/26/19 HAD A MVA WHERE FORD FUSION PULLED OUT IN FRONT OF ME. I TBONED HIM AROUND 20-30MPH, MY AIR BAGS DID NOT DEPLOY AND SEAT BELTS LOCKED ALL THE WAY OUT. I HIT STEERING WHEEL AND WOUND UP WITH STERNAL FRACTURE WHICH IS NOW A NONUNION FRACTURE. I HAD TAKEN CAR INTO HONDA DEALER TO HAVE RECALL FIXED WHICH THEY SAID THEY DID ( I HAVE RECEIPTS) BUT THEY OBVIOUSLY DIDN'T. HONDA RECALL 16-048

  4. Air bags, Feb 23, 2019

    AIRBAG LIGHT KEEPS COMING ON AND I HAVE RECEIVED A LETTER STATING THIS FACT

  5. Air bags, Jan 2, 2019

    I'M REALIZING THAT MY PASSENGER AIR BAGS HAS HAD MULTIPLE RECALLS MADE.

  6. Other or unspecified, Jan 1, 2019

    THE AIR CONDITIONING COMPRESSOR HAS BEEN CHANGED ONCE BEFORE. IT IS AGAIN GIVING PROBLEMS AND IS ONLY PRODUCING MILDLY COLD AIR. MY MECHANIC HAS INFORMED ME THAT I NEED TO CHANGE THE COMPRESSOR AGAIN. THAT WOULD BE #3!

  7. Air bags, Dec 4, 2018, crash

    CAR LOST CONTROL ON THE ROAD AND MOVED OUTSIDE OF THE ROAD WHEN THE SIDE AIR BAGS GOT DEPLOYED. WHEN THEY GOT DEPLOYED THE AIR BAGS DID NOT INFLATE. THIS HAS CAUSED THE HEAD TO BE HIT ON THE WINDOWS OF THE CAR PRETTY HARD. HOW COULD IT HAPPEN THAT THE AIR BAGS GOD DEPLOYED BUT NO AIR GOT INFLATED INTO THE AIRBAGS. THEY JUST FELL AS IF A CLOTH \ CURTAIN WAS COMING OUT WITHOUT INFLATING. ATTACHED PICTURES SHOULD GIVE YOU AN IDEA.

  8. Visibility, Air bags, Nov 16, 2018

    TL* THE CONTACT OWNS A 2011 HONDA CIVIC. WHILE DRIVING 20 MPH OVER A POTHOLE, THE AIR BAGS DEPLOYED AND THE WINDSHIELD FRACTURED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 194,000.

  9. Electrical system, Vehicle speed control, Oct 25, 2018

    FOR THE PAST YEAR I HAVE BEEN CALLING HONDA OF NORTH AMERICA REGARDING MY DASH FLICKERING OUT WHERE I CAN NOT SEE HOW FAST I AM DRIVING, MY ENGINE TEMPERATURE AND HOW MUCH FUEL IS LEFT IN MY CAR. ON OCTOBER 22, 2018 I FINALLY GOT IN TOUCH WITH SOMEONE AT HONDA IN THE PRESIDENT'S OFFICE WHO SAID THIS IS A SAFETY ISSUE THEY WOULD ADDRESS THE ISSUE. THEY TRANSFERRED ME TO AN AGENT WHO WAS CREATED A TICKET FOR MY COMPLAINT. THE TICKET NUMBER IS [XXX]. THEY SAID SOMEONE WOULD CONTACT ME AND THAT DIDN'T HAPPEN. WHEN I CALLED BACK IN ON TUESDAY OCTOBER 23, 2018 THEN TOLD ME THAT THEY DON'T WANT ADDRESS THIS ISSUE UNLESS I PAY FOR A HONDA DEALERSHIP TO RUN DIAGNOSTICS ON MY CAR AND I PAY FOR IT OUT OF POCKET. FOR THE DIAGNOSTICS. I KNOW I AM NOT THE ORIGINAL OWNER OF MY HONDA BUT IF HONDA ADMITTED TO ME THAT THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED, I FEEL HONDA SHOULD ADDRESS THIS ISSUE AT NO CHARGE TO ME. PLEASE CONTACT ME BACK AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  10. Visibility/wiper, Aug 23, 2018

    THE SUN VISOR FALLS AND IS SPLIT AND DOES NOT STAY IN PLACE. THIS REDUCES MY ABILITY TO BLOCK THE SUN WHEN I AM DRIVING.

  11. Steering, Electrical system, Exterior lighting, Jul 25, 2018, fire

    TL* THE CONTACT OWNS A 2011 HONDA CIVIC. WHILE DRIVING 45 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE AND SMOKE EMERGED FROM THE STEERING COLUMN. THE CONTACT DISCONNECTED THE BATTERY TERMINAL BECAUSE IT WAS MELTING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 268,000. *TT

  12. Vehicle speed control, Service brakes, Engine, Jun 7, 2018

    TL* THE CONTACT OWNS A 2011 HONDA CIVIC. WHILE THE VEHICLE WAS IN A DRIVE THRU LINE, IT ACCELERATED ON ITS OWN WHILE STOPPED. THE CONTACT HAD TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL AND PLACE THE VEHICLE INTO PARK TO COMPLETELY STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 75,600.

  13. Other or unspecified, May 27, 2018

    WHILE DRIVING I REACHED UP TO PULL THE DRIVER SIDE VISOR DOWN TO BLOCK THE SUN GLARE. AS THE VISOR CAME DOWN IT MADE A CRACKING SOUND. AFTER STOPPING AND PLACING VISOR BACK UP AN IN PLACE. I LEARNED IT HAD BROKE ON THE FIRST USE. NOW THE VISOR WILL NOT STAY IN PLACE AND SOMETIMES SWINGS AND RESTRAINS MY VIEW AS A DRIVER. THIS IS A ODD OCCURENCE, OR A DETECTED PRODUCT.

  14. Air bags, Apr 6, 2018

    TAMARA RECALL: MY FRONT PASSENGER AIRBAG DOES NOT WORK. THE CAR L HAS NEVER BEEN IN ANY ACCIDENTS. I'VE BEEN TOLD BY 2 DIFFERENT MECHANIC'S

  15. Other or unspecified, Mar 15, 2018

    IS IT COMMON TO BRAKE AXLE? OR IS THERE ANY CHANCES TO BRAKE WHILE REPLACING WHOLE BREAKS(FRONT WHEELS)? I DID MY INSPECTION AND EMISSIONS LAST WEEK @ J L FREED. THEY WERE SOME RECOMMENDATION ABOUT BRAKE REPLACEMENT. I ASKED THEM TO GO FOR IT AND THEY REPLACED BRAKES AND PASSED INSPECTION AND EMISSIONS. VERY NEXT DAY, WHILE I PULL BACK MY CAR FROM DRIVE WAY AND SUDDENLY STOPPED WORKING. ENGINE WAS RUNNING BUT IT WAS MOVING FORWARD OR REVERSE. AT THE END, I DROPPED OF MY CAR(BY TOWED) BACK TO J L FREED, THEY SAID, SOME REASON AXLE IS BROKEN. I STATED THAT, IT MAY BE HAPPENED WHILE YOUR TECH WERE CHANGING FRONT BRAKES. THEY WERE NOT READY TO LISTEN AND DENIED THAT WE DIDN'T BRAKE IT. I PAID THEM TO REPLACE MY CAR AXLE BUT I WASN'T HAPPY ABOUT IT BECAUSE THEY WERE NOT READY TO TAKE RESPONSIBILITIES. PLEASE ADVISE.

  16. Air bags, Mar 9, 2018

    2011 HONDA CIVIC. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR PASSENGER AIRBAG RECALL AND CONSUMER WAS DENIED A LOANER VEHICLE UNTIL REPAIRS ARE COMPLETE. *SMD *JS

  17. Visibility/wiper, Jan 10, 2018

    WINDSHIELD WIPERS DONT ALWAYS WORK. I WILL PUSH ON THE HANDLE AND THE WIPERS WILL NOT MOVE. THIS IS ALSO A HUGE SAFETY HAZARD, IF ITS RANING HARD AND I CANT SEE WHILE DRIVING. SOMETIMES THERE IS A HUGE DELAY FROM PUSHING HANDLE AND WIPER BLADES ACTUALLY MOVING. SOMETIMES, THE WIPERS WILL NOT MOVE AT ALL. VERY DISSATIFIED WITH THIS HONDA. WILL NEVER BUY ANOTHER HONDA AGAIN.

  18. Other or unspecified, Jan 10, 2018

    DRIVER SIDE SUN VISOR BROKE OFF. HAPPENED DURING THE SUMMER. ONLY USED A FEW TIMES AND GOT WORSE BY EVERY USE. THIS SHOULD NEVER HAPPEN ON A NEWER CAR!!! THIS NEEDS TO BE A RECALL AS IT IS A HUGE SAFETY HAZARD. BLARRING SUN IN MY EYES WHILE DRIVING ON A MAJOR INTERSTATE TO AND FROM WORK EVERYDAY. I HAVE NOTHING TO BLOCK OUT THE BLAZING SUN RAYS, EXCEPT SUN GLASSES, WHICH IS NOT SUFFUCIENT. HAS NOT BEEN REPLACED, AS THAT WOULD REQUIRE MISSING AN ENTIRE DAY OF WORK AND HAVING TO PAY FOR THE REPLACEMENT. MANUFACTURING DEFECT!!! SAFETY HAZARD!!

  19. Air bags, Dec 15, 2017

    THE AIR BAG WARNING LIGHT KEEPS COMING ON EVEN AFTER REPAIR SHOP RESET IT. WE ARE VERY WORRIED ABOUT IT'S ABILITY TO OPERATE CORRECTLY WITHOUT INJURING US !

  20. Other or unspecified, Nov 12, 2017

    HAVE NOT BEEN NOTIFIED THAT AIR BAGS HAVE BEEN RECALLED. NO PHONE CALL OR EMAIL OR STOP BY.

  21. Other or unspecified, Oct 11, 2017

    THE SUNVISORS ARE BROKEN. THEY WILL NOT NOT REMAIN IN A STABLE, OUT OF SIGHT POSITION. AS THEY REMAIN IN THE DOWN POSITION THEY BLOCK SIGHT PATHS FOR ONCOMING TRAFFIC AND PEDESTRIANS. HONDA EARLIER RECALLED VEHICLES FOR A SIMILAR ISSUE. TO DATE IT HAS NOT BEEN ADDRESSED.

  22. Structure, Other or unspecified, Oct 2, 2017

    THE PAINT.. THE HOOD HAS MARKS THAT HAVE ALWAYS BEEN THERE. IT WAS NOT UNTIL RECENTLY THAT SOMEONE TOLD ME THAT SHOULD NOT BE THERE. AND THEN WITHIN THE LAST 8 MONTHS THE OXIDATION IS ALL OVER THE ROOF AND THE TRUNK WHICH IS MAKING UNABLE FOR ME TO TRADE IT IN

  23. Other or unspecified, Sep 21, 2017

    DOES THE FAULTY SUN VISOR SETTLEMENT IN 2011 RING A BELL? MY 2011 CIVIC HAS THE SAME PROBLEM, SO APPARENTLY HONDA WASN'T WORKING ON CORRECTING THE ISSUE DURING THE SETTLEMENT TIME FRAME. I REPLACED IT ONCE IN LATE 2014 AND NOW IT NEEDS REPLACED AGAIN IN 2017. HOW DOES THIS NOT OBSTRUCT NIGHTTIME DRIVING? HOW DO YOU BUILD A GOOD ENGINE YET FAIL YEAR AFTER YEAR ON A LOUSY SUN VISOR? NEED A PHOTO? REFERENCE THE BILLION OTHER PHOTOS SENT DURING THE 2011 SETTLEMENT!

  24. Other or unspecified, Sep 13, 2017

    THE ORIGINAL DRIVER'S SIDE SUN VISOR WAS REPLACED IN 2014 DUE TO BREAKING APART ON THE PIVOTING SIDE AND NOW THE 2ND DRIVER'S SIDE VISOR IS BROKEN. THIS CAR IS ONLY 6 YEARS OLD AND TWO DRIVER'S SIDE SUN VISORS HAVE BROKEN DUE TO THE SAME DESIGN FLAW. NOW THE CAR NEEDS YET A 3RD DRIVER'S SIDE VISOR. THIS IS HIGHLY UNUSUAL AND IMPEDES THE DRIVER'S VIEW DUE TO NOT REMAINING IN THE NORMAL, STOWED POSITION. ADDITIONALLY, WHEN NEEDED TO BLOCK THE SUN ON A BRIGHT DAY IT DOES NOT MAINTAIN THE INTENDED DEPLOYED POSITION, BUT ONLY HANGS VERTICALLY WHICH IMPEDES THE DRIVER'S VIEW OF THE ROAD, NOT TO MENTION DISTRACTING THE DRIVER'S CONCENTRATION WHILE DRIVING. I CONSIDER THIS A SAFETY ISSUE THAT MAY CAUSE A DRIVER TO VEER INTO ONCOMING TRAFFIC OR ONTO THE SHOULDER OF THE ROADWAY. THIS SAME ISSUE HAS BEEN NOTED ON EARLIER HONDA CIVIC VEHICLES THAT DID REQUIRE A RECALL.

  25. Air bags, Sep 11, 2017

    I WAS DRIVING DOWN A CITY STREET MY CAR HIT A POTHOLE AND MY AIRBAGS DEPLORED.