2011 Honda Civic
Problems, recalls and owner-reported issues
Air bags is the leading concern among 168 owner complaints filed for this model year. This is the 22nd highest complaint count among 26 Civic model years with reports.
Of the 2011 reports, 22 involved a crash and 5 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Campaign 19V502000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 16, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Campaign 19V378000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleSep 27, 2018
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Campaign 18V661000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
Campaign 18V042000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleAug 31, 2017
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Campaign 17V545000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
Campaign 17V030000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 24, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless already included in "Zone A" above, Honda is recalling certain model year 2008 Honda Accord, 2006-2008 Civic, Civic Hybrid and Civic GX, and 2007-2008 CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.
Campaign 16V346000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpMar 15, 2011
HONDA IS RECALLING CERTAIN MODEL YEAR 2011 HONDA CIVIC VEHICLES. TO PREVENT FUEL FROM LEAKING OUT OF A VEHICLE'S FUEL TANK INTO THE EVAPORATIVE EMISSIONS CANISTER IN THE EVENT A ROLL-OVER INCIDENT OCCURS, THE FUEL PUMP MODULE IS EQUIPPED WITH A ROLL OVER VALVE (ROV). DUE TO IMPROPER ULTRASONIC WELDING OF THE PLASTIC CASE THAT HOUSES THE ROV WITHIN THE FUEL PUMP MODULE, THE CASE MATERIAL MAY BREAK OR CRACK, WHICH MAY CAUSE THE ROV TO SEPARATE FROM THE CASE AND FAIL TO FUNCTION, THEREBY INCREASING THE RISK OF FUEL LEAKAGE IN A ROLL-OVER INCIDENT.
FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT THE FUEL PUMP MODULE AND IF NECESSARY REPLACE THE MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 25, 2011. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 11V176000 on NHTSA.gov
Representative owner complaints
168 reports, newest first.
Air bags, Jul 12, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HONDA OF THE DESERT (68-025 KYLE RD., CATHEDRAL CITY, CA 92234, (760) 328-8981) SIX MONTHS AGO. THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Visibility, May 24, 2017
TL* THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT STATED THAT THE PASSENGER SIDE SUN VISOR INDEPENDENTLY DETACHED WHEN PLACED IN THE DOWN POSITION. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. SIX MONTHS LATER, THE DRIVER'S SIDE SUN VISOR DETACHED WHEN PLACED IN THE DOWN POSITION. THE CONTACT STATED THAT THE DRIVER SIDE SUN VISOR WAS REPLACED ONCE AND THE PASSENGER SIDE SUN VISOR WAS REPLACED TWICE AT HIS EXPENSE; HOWEVER, THE REPLACEMENTS DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Other or unspecified, Visibility/wiper, Apr 28, 2017
INTERIOR WINDOW VISOR ASSEMBLY PARTS SEPERATION, CAUSING MALFUNCTION, HAZARDOUS OPTERATION AND VISIBILITY WHEN IN MOTION.
Air bags, Apr 25, 2017, crash
TL* THE CONTACT OWNED A 2011 HONDA CIVIC. WHILE DRIVING 40 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE WITHOUT WARNING AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY, BUT EXPLODED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT SUSTAINED A CONCUSSION, BRUISED RIBS, PELVIC DAMAGE, AND SPRAINS TO THE RIGHT WRIST AND RIGHT ANKLE. MEDICAL ATTENTION WAS RECEIVED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS), BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.
Air bags, Apr 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CIVIC .THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Feb 13, 2017
TAKATA RECALL ISSUED IN JULY 2016. IN JANUARY 2017 DEALER SAID THEY WERE RECEIVING PARTS FOR LAST SUMMER'S RECALLS. TODAY I WAS TOLD THE DEALER (PROCTOR HONDA, TALLAHASSEE, FL) HAS NO IDEA, THEY ARE STILL WAITING PARTS, PLEASE BE PATIENT. PLEASE HELP, WE NEED MORE REPLACEMENT PARTS. THANK YOU.
Air bags, Jan 22, 2017
TAKATA RECALL. DUE TO POTENTIAL INJURY/DEATH TO PASSENGERS IN MY VEHICLE, I CANNOT HAVE ANYONE RIDE IN THE PASSENGER SEAT. THIS IS UNACCEPTABLE FOR MY JOB AND INCONVENIENT FOR MY PERSONAL TIME. NO REMEDY IS AVAILABLE, DESPITE HONDA SAYING ONE WOULD BE AVAILABLE IN 2016.
Air bags, Other or unspecified, Jan 17, 2017
TAKATA RECALL - MY RECALL LOOKUP SAYS REMEDY IS NOT YET AVAILABLE, BUT THE INITIAL ESTIMATES SAY I SHOULD EXPECT A RECALL IN LATE SUMMER/FALL OF 2016. IF A REMEDY IS NOT AVAILABLE IN A TIMELY MANNER, THE LOOKUP SAYS TO FILE A COMPLAINT.
Air bags, Dec 31, 2016
TAKATA INFLATOR. HONDA SENT RECALL NOTICE ONE YEAR AGO BUT OPPORTUNITY TO REPAIR/REMEDY IS NOT YET AVAILABLE EVEN THOUGH THEY PROPOSED THAT IT WOULD BE BY 6-9 MONTHS. NO INCIDENT HAS OCCURRED.
Air bags, Dec 30, 2016
TAKATA RECALL - MY COMPLAINT IS WITH THE AMOUNT OF TIME IT IS TAKING FOR PARTS TO BECOME AVAILABLE TO REPAIR A HONDA CIVIC I PURCHASED FOR MY DAUGHTER AND HER FAMILY. I RECEIVED A LETTER IN JULY 2016 INDICATING THAT THE 'REMEDY PARTS NEEDED TO CONDUCT PASSENGER FRONTAL AIRBAG INFLATOR RECALLS WILL BECOME AVAILABLE IN LATE SUMMER/FALL OF 2016'. I ALSO WAS ADVISED I WOULD RECEIVE ANOTHER LETTER WHEN THE PARTS WERE AVAILABLE. UNTIL SUCH TIME AS THE VEHICLE IS REPAIRED I WAS ADVISED: "HONDA SUGGESTS THAT YOU AVOID HAVING A PASSENGER SIT IN THE FRONT PASSENGER'S SEAT UNTIL THE RECALL REPAIR HAS BEEN PERFORMED." AS OF TODAY, DECEMBER 30, 2016, I HAVE NOT RECEIVED THE 2ND LETTER. IT IS EXTREMELY STRESSFUL FOR A MOTHER TO HAVE HER CHILD SIT IN THE FRONT PASSENGER SEAT WHEN SHE KNOWS THIS POSES A DANGER. HOWEVER, WHEN THE CAR IS USED FOR A SINGLE MOM WITH THREE CHILDREN, THERE ARE NO OTHER OPTIONS. I FEEL HONDA SHOULD COMPENSATE FAMILIES BY PROVIDING A SAFE RENTAL CAR UNTIL PARTS ARE AVAILABLE TO REPAIR THE CAR AFFECTED BY THE RECALL. THANK YOU FOR READING MY CONCERN. *TR
Fuel/propulsion system, Dec 13, 2016
I BOUGHT A 2011 HONDA CIVIC FROM A USED CAR DEALER. WHILE THE CAR IS IN MOTION OR SITTING AT STOP LIGHT WITH THE HEATER ON OR A/C ON YOU CAN SMELL RAW GAS SMELL. IT COMES AND GOES.MOST OF THE TIME YOU SMELL IT. IF YOU PUT CLIMATE CONTROL IN RETICULATION THERE IS NO SMELL OF RAW FUEL AT ALL.DEALER CANNOT FIND ANY LEAKS I CAN'T EITHER. SINCE THEY SOLD THIS TO ME AND THIS IS A HEALTH CONCERN CAN I MAKE THEM TAKE CAR BACK?
Air bags, Dec 9, 2016
I WAS INFORMED OF AN AIRBAG RECALL IN JULY 2016 AND WAS TOLD PARTS NEEDED WOULD BECOME AVAILABLE IN LATE SUMMER/FALL OF 2016. IT HAS BEEN 5 MONTHS AND STILL NO COMMUNICATION FROM MANUFACTURER AND NO REPAIR HAS BEEN MADE.
Air bags, Seat belts, Dec 8, 2016, crash
I WAS INVOLVED IN A CRASH FRIDAY, 12/2 AND NEITHER MY AIRBAG OR SEAT BELT DID WHAT THEY WERE SUPPOSED TO DO. I ACCIDENTALLY REAR-ENDED SOMEONE ON THE HIGHWAY IN MODERATE TRAFFIC GOING APPROXIMATELY 20-25 MPH, AND MY AIRBAG DID NOT DEPLOY, AND MY SEAT BELT DID NOT LOCK, WHICH LED TO ME HITTING MY HEAD ON THE STEERING WHEEL.
Air bags, Oct 29, 2016
TAKATA RECALL RECEIVED RECALL LETTER 07/2016 AND THERE IS STILL NO REMEDY AVAILABLE ON 10/29/2016. LETTER CLAIMED THAT REMEDY WOULD BE AVAILABLE IN THE LATE SUMMER OR FALL. LETTER ALSO ADVISED NOT TO HAVE ANYBODY SIT IN FRONT PASSENGER SEAT WHICH IS EXTREMELY INCONVENIENT .
Air bags, Oct 27, 2016
TAKATA RECALL I RECEIVED MY SAFETY RECALL LETTER IN JULY WHICH STATED I PARTS WOULD BE AVAILABLE LATE SUMMER/FALL. WE PROCEEDED IN NOT ALLOWING SOMEONE IN OUR PASSENGER SIDE OF OUR CAR. WE CALLED ABOUT THE RECALL AND WERE TOLD THE PARTS WERE NOT IN. WE CALLED AGAIN AND WHERE TOLD NOONE HAD PUT OUR NAME DOWN FOR THEM TO ORDER THE PARTS. WE LEFT OUR NAME AND WE WERE TOLD THEY SHOULD BE IN IN A WEEK. WE CALLED BACK AND THE PARTS WERE NOT IN AND WERE TOLD THEY WOULD CALL AS SOON AS THEY GOT THEM. WE ARE NOW AT THE END OF OCTOBER AND AFTER SEVERAL CALLS WE HAVE NOT BEEN CALLED BACK OR RECEIVED ANY MORE INFORMATION. WE HAVE CALLED AGAIN AND SAME ANSWER NO PARTS. WE USE OUR VEHICLE TO TRANSPORT OUR CHILDREN TO SCHOOL. WE HAVE NOT EVEN BEEN OFFERED A FREE CAR RENTAL TO USE UNTIL THEY GET IT FIXED. THIS ISSUE STARTED IN JULY.
Air bags, Oct 24, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 21, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Visibility, Air bags, Oct 21, 2016
WENT TO HONDA DEALER THIS WEEK. ASKED IF THERE WERE ANY RECALLS SINCE HAVING PROBLEMS WITH VISORS. HONDA SERVICE REP SAID NONE. FOUND YOUR WEBSITE MENTIONING RECALL WITH AIR BAGS THAT DIDN'T KNOW ABOUT, ALSO COMPLAINTS (NOT RECALL) WITH VISORS. BOTH SUN VISORS HAVE SEPARATED AT SEAMS, SAME PROBLEM AS MY 2006 CIVIC. UNFORTUNATELY BY THE TIME I HEARD ABOUT RECALL I HAD TRADED MY CAR IN. BUT IT'S THE SAME PROBLEM, THE VISOR WILL NOT STAY UP AND THIS IS A SAFETY HAZARD. THE HONDA SERVICE REP SAID NO RECALLS. HONDA DEALER WANTS ME TO PAY $63 PLUS TAX FOR A NEW DRIVER VISOR (FORGET REPLACING PASSENGER VISOR). IT SHOULD BE RECALLED SINCE IT'S THE SAME PROBLEM AS THE PAST CIVIC MODELS. NOW NEED TO PURSUE THEM ON AIR BAG RECALL SINCE I WASN'T AWARE OF THIS AND HE SAID THERE WERE NO RECALLS WHEN AT HONDA DEALER THIS WEEK. *TR
Wheels, Oct 18, 2016
TPMS SENSORS NEED TO BE RESET BY DEALER AT $100 IN ORDER TO PUT SNOW TIRES ON THE CAR. BECAUSE OF THIS THOUSANDS OF AMERICANS INCLUDI? MYSELF FOREGO SNOW TIRES FOR ALL SEASONS. ANY TIME A NEW SET OF WHEELS WITH DIFFERENT SENSORS ARE PUT IN T HE CAR YOU MUST GO TO DEALERSHIP TO HAVE SYSTEM RESET.
Air bags, Sep 26, 2016
TL* THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Sep 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Vehicle speed control, Other or unspecified, Sep 4, 2016
ON SEVERAL OCCASIONS, WHILE MY DAUGHTER WAS DRIVING AT NORMAL SPEED OF TRAFFIC ON THE HIGHWAY, AS WELL AS ON STREETS, THE CAR SIMPLY SHUTS OFF. THIS OCCURS REGARDLESS OF THE LEVEL OF FUEL, EVEN WHEN IT IS FULL. THE CAR HAS BEEN SERVICED AND MAINTAINED PER RECOMMENDATIONS BY HONDA. IT IS NOT A BATTERY ISSUE. AFTER A FEW MINUTES, THE CAR IS ABLE TO START AGAIN. IT IS VERY SCARY WHEN IT HAPPENS. MY DAUGHTER TOOK THE CAR TO A HONDA DEALERSHIP AND AT FIRST THEY DID NOT FIND ANYTHING WRONG SO THEY "RELEASED" IT BACK TO HER. UNFORTUNATELY, IT STALLED OUT AGAIN WHILE SHE DROVE IT SO SHE BROUGHT IT BACK TO THE DEALERSHIP. THEY HAVE SINCE BEEN ABLE TO REPLICATE THE "STALL OUT"THEMSELVES BUT HAVE NOT BEEN ABLE TO FIND THE CAUSE. THEY HAVE BEEN IN CONTACT WITH HONDA ENGINEERS TO INVESTIGATE, BUT IT IS UNCLEAR IF THEY HAVE RULED OUT A DEFECTIVE FUEL LEVEL SENSOR, IGNITION PROBLEM,OR ELECTRICAL PROBLEM OR OTHER ISSUE. THEY HAVE HAD THE CAR FOR THREE WEEKS.
Other or unspecified, Visibility/wiper, Sep 3, 2016
DRIVERS SIDE SUN VISOR HANGING DOWN IT WON'T STAY UP
Air bags, Aug 31, 2016
TAKATA RECALL I WAS INFORMED BY MY FRIEND TO CHECK THE VIN OF MY CAR FOR A RECALL ON 6/24/16 BECAUSE HE RECEIVED A NOTICED ABOUT A RECALL ON CERTAIN MODELS OF HONDA VEHICLES. I SEARCHED MY VIN ON THE RICK CASE HONDA DAVIE WEBSITE AND FOUND OUT MY CAR WAS AFFECTED AND MADE AN APPOINTMENT TO GO IN ON 7/2/16 12 PM. WHEN I WENT IN TO THE DEALERSHIP FOR MY APPOINTMENT WITH ARNOLD FERNANDEZ, HE STATED THAT THEY DO NOT HAVE THE PARTS AND HAD TO ORDER IT BY EACH CAR'S VIN. HE TOLD ME HE ORDERED THE PART AND WHEN IT WAS READY SOMEONE FROM HONDA WOULD CALL ME AND HELP ME MAKE AN APPOINTMENT FOR ME TO BRING MY CAR IN TO FIX IT. HE TOLD ME IT WOULD PROBABLY TAKE 2 WEEKS. LATE JULY I FINALLY RECEIVED A LETTER FROM HONDA INFORMING ME ABOUT THE RECALL. AT THIS TIME IT HAD BEEN 3 WEEKS SINCE THE PART WAS SUPPOSEDLY ORDERED, I CALLED HONDA'S CUSTOMER SERVICE TO SEE IF THE PART WAS IN YET AND THEY SAID IF I DIDN'T RECEIVE A CALL FROM THEM THEN ITS NOT IN YET. I ASKED THE CUSTOMER SERVICE REP TO CHECK TO MAKE SURE THE PART WAS ORDERED AND SHE SAID SHE COULD NOT CHECK AND I HAD TO WAIT FOR THE CALL. IT IS NOW 8/31/16, EXACTLY 60 DAYS FROM THE DAY I MADE MY FIRST APPOINTMENT WITH THEM ON 7/2/16. THIS ISSUE HAS NOT BEEN RESOLVED. I HAVE BEEN DRIVING IN A CAR FOR 60 DAYS THAT IS UNSAFE FOR ME AND MY FAMILY.
Air bags, Aug 25, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.