2002 Honda CR-V
Problems, recalls and owner-reported issues
Air bags is the leading concern among 527 owner complaints filed for this model year. This is the 9th highest complaint count among 26 CR-V model years with reports.
Of the 2002 reports, 52 involved a crash and 17 involved a fire. 50 people were injured.
What owners report most often
Recalls and investigations
Visibility, power window devices and controlsDec 10, 2020
Honda (American Honda Motor Co.) is recalling certain 2002-2006 CR-V vehicles. Moisture may enter the driver side power window master switch, causing the switch to fail or melt.
If the switch fails, it could overheat and smoke, increasing the risk of a fire.
Honda will notify owners, and dealers will replace the power window master switch and inspect the wiring harness for damage, replacing it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is P9D.
Campaign 20V768000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 15, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received a replacement passenger air bag inflator as part of the recall remedy for an earlier campaign such as 14V353 or 14V700 (Honda recall numbers S95, JH6, JH7, JH8, JH9, JJ0, JJ1, JJ2, JJ6, JM5 and JM6) are not included in this recall. However, this recall does supersede 13V132 and 14V349. Note: On December 18, 2015 Honda informed NHTSA of an expansion of this recall to include certain model year 2004 Honda CR-V vehicles in addition to additional model year 2003 CR-V vehicles.
Campaign 15V370000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Electrical systemOct 5, 2012
Honda is recalling certain model year 2002-2006 CR-V passenger vehicles, manufactured from February 19, 2002, through July 28, 2006. The driver-side power window switch may fail or melt.
If the switch fails, it could overheat, smoke, and cause a fire. A switch failure, and a fire, could occur even if the vehicle is not in use. As a precaution, owners are advised to park outside until the recall repair has been performed.
Honda will notify owners, and dealers will inspect and repair the switches, as necessary, free of charge. The safety recall began on November 2, 2012. Owners may contact Honda at 1-800-999-1009.
Campaign 12V486000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Air bags, frontalJun 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE WIRE HARNESS OF THE DRIVER'S FRONT AIR BAG WAS INCORRECTLY WIRED.
IN THE EVENT OF A CRASH, THE AIR BAG INFLATION RATE WOULD BE INCORRECT, WHICH COULD INCREASE THE RISK OF INJURY TO THE DRIVER.
DEALERS WILL REPAIR THE WIRING. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V255000 on NHTSA.gov
Electrical system, ignition, switchOct 27, 2003
ON CERTAIN SPORT UTILITY VEHICLES, METAL PARTICLES IN THE KEY CYLINDER BODY COULD INTERFERE WITH THE INTERLOCK LEVER OPERATION, MAKING IT POSSIBLE TO REMOVE THE IGNITION KEY WITHOUT SHIFTING THE TRANSMISSION TO "PARK."
IF THE VEHICLE OPERATOR DOES NOT SHIFT TO "PARK" BEFORE REMOVING THE KEY AND FAILS TO ENGAGE THE PARKING BRAKE, THE VEHICLE COULD ROLL AND A CRASH COULD OCCUR.
DEALERS WILL INSPECT AND TEST IGNITION SWITCHES FOR CONTAMINATION INTERFERENCE. ANY SWITCHES THAT FAIL THE TEST WILL BE REPAIRED. OWNER NOTIFICATION BEGAN ON NOVENBER 3, 2003. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 03V422000 on NHTSA.gov
Power train, automatic transmissionJul 29, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS, EXCESSIVE CORROSION OF THE SHIFT CABLE LINKAGE COULD PREVENT THE DRIVER FROM SHIFTING THE AUTOMATIC TRANSMISSION INTO PARK.
IF THE VEHICLE OPERATOR FAILS TO ENGAGE THE PARKING BRAKE, THE VEHICLE COULD ROLL AND A CRASH COULD OCCUR. DEALERS WILL INSPECT THE SHIFT CABLE LINKAGE FOR CORROSION. IF CORROSION CAUSES BINDING, THEY WILL REPLACE THE SHIFT CABLE.
DEALERS WILL ALSO INSTALL A NEW CORROSION-RESISTANT CONTROL PIN. OWNER NOTIFICATION BEGAN ON AUGUST 19, 2003. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 03V274000 on NHTSA.gov
SeatsSep 17, 2002
ON CERTAIN SPORT UTILITY VEHICLES, THE FRONT SEAT ANCHORAGE NUT STRENGTH IS INSUFFICIENT BECAUSE THE NUTS WERE INSTALLED IMPROPERLY.
IF A COLLISION OCCURRED, THE SEAT ANCHORAGE WOULD NOT WITHSTAND THE FORCE, AND THE FRONT SEAT OCCUPANTS WOULD NOT BE RESTRAINED PROPERLY.
TELEPHONE CALLS WERE MADE TO EACH OWNER AND THE VEHICLES HAVE BEEN REPLACED.
Campaign 02V251000 on NHTSA.gov
Seat belts, front, webbingNov 26, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH AUTOMATIC SEAT BELT PRETENSIONS. THE CR-V IS EQUIPPED WITH TWO SEAT BELT PRETENSIONERS - RETRACTOR AND BUCKLE - IN BOTH THE DRIVER AND FRONT PASSENGER SEATING POSITIONS. SOME BUCKLE PRETENSIONERS USE A PART THAT RESTRICTS THE FULL MOTION OF THE MECHANISM.
IF THESE PRETENSIONERS ACTIVATE IN A CRASH, THE SEAT BELT COULD UNLATCH, LEAVING THE FRONT SEAT OCCUPANTS UNRESTRAINED.
DEALERS WILL REPAIR BOTH FRONT SEAT BELT BUCKLE PRETENSIONERS. CUSTOMERS WILL BE PROVIDED WITH A RENTAL CAR. OWNERS WERE ORIGINALLY CONTACTED ON NOVEMBER 14, 2001. A FOLLOWUP OWNER NOTIFICATION LETTER IS BEING MAILED DURING DECEMBER 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 01V351000 on NHTSA.gov
Representative owner complaints
527 reports, newest first.
Air bags, Sep 28, 2016
HAD THE RECALLS DONE AND NOW THE SRS LIGHT WILL NOT GO OUT. HAVE TRIED THE RESET AND HOOKED UP MY CODE READER - CODE READER HAS NO INDICATION OF A PROBLEM. RESET DID NOT WORK. CONCERNED ABOUT SAFETY AND ALSO DO NOT WANT TO TAKE IT TO A DEALER FOR A $100+ DIAGNOSTIC IF IT IS HONDA'S FAULT. SEEMS A LOT OF OWNERS ARE HAVING THIS PROBLEM. CAR STARTS AND RUNS FINE BUT THE SRS LIGHT REMAINS ON. IS THERE A WARRENTEE WITH THE SAFETY SYSTEMS.
Electrical system, Air bags, Jul 19, 2016
TL* THE CONTACT OWNS A 2002 HONDA CR-V. AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBERS: 15V370000 (AIR BAGS) AND 15V320000 (AIR BAGS), THE SRS WARNING LIGHT CONTINUED TO REMAIN ILLUMINATED. THEVEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A DEFECT WITH THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
Air bags, Vehicle speed control, Service brakes, Jul 15, 2016, crash
TL* THE CONTACT OWNED A 2002 HONDA CR-V. WHILE DRIVING 10 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL; HOWEVER, THE BRAKES FAILED TO SLOW THE VEHICLE. THE CONTACT CRASHED INTO A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT SUSTAINED SCRATCHES AND BRUISES TO THE UPPER ARM AND BODY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V370000 (AIR BAGS) AND 15V320000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Electrical system, Visibility, Jul 5, 2016
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT HAD DIFFICULTY INSERTING THE KEY INTO THE VEHICLE. IN ADDITION, THE REAR PASSENGER AND FRONT DRIVER SIDE WINDOWS DID NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DIAGNOSIS WAS NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.
Electrical system, Jul 4, 2016, fire
I HAD PARKED MY CAR OUTSIDE GROCERY STORE AND WENT SHOPPING. WHEN CAME BACK I CAN SMELL SOMETHING BURNING. BY LOOKING AROUND, I FOUND SMOKE COMING OUT FROM POWER WINDOW SWITCH PANEL ON DRIVER SIDE. I HAVEN'T EVEN INSERTED MY KEYS. AFTER THAT I LOST THE ABILITY TO TURN UP DOWN PASSENGER SIDE WINDOW. SEARCHING ONLINE SHOWS 2002CR-V HAD THE RECALL FOR SAME PROBLEM BUT MY CAR WASN'T INCLUDED. CONTACTING HONDA AND DEALER SAYS MY CAR DOESN'T CARRY THE FAULTY PART BUT YET SAME THING HAPPENED TO MY CAR. I AM SCARED IF IT'S PARKED IN GARAGE AND FIRE MAY START. VEHICLE WAS NOT MOVING AND NO KEYS WERE IN IGNITION. IT WAS A SCARY SITUATION.
Air bags, Structure, Other or unspecified, May 25, 2016
LAST NIGHT AROUND 8PM MY HUSBAND AND I WERE LEAVING A CLIENTS HOUSE IN LEESPORT. WE WERE GOING SOUTH ON RT 183. WE WERE DRIVING APPOXIMATLY 20 MPH. WITH NO WARNING AT ALL, A BIG DEER JUMPED AND SLAMMED INTO THE DRIVERS SIDE. HITTING THE FRONT SIDE OF THE VEHICLE. WE PULLED OFF OF THE ROAD IMMEDIATELY. THE FLUID FROM RADIATOR WAS LEAKING OUT.
Steering, Mar 8, 2016, crash
THIS IS TO DESCRIBE A SAFETY ISSUE WE DISCOVERED WITH THE 2002 HONDA. WE EXPERIENCED AN INCIDENT WHILE DRIVING THE VEHICLE THE STEERING WHEEL SUDDENLY LOCKED UP AND FORCED THE CAR TO DRIVE INTO A GUARD RAIL. THE VEHICLE WAS TOTALED AND MY WIFE IS NOW LEFT WITH SHOULDER AND BACK PROBLEMS. IT HAPPENED ONLY DAYS AFTER A LOCAL HONDA DEALER HAD SERVICED THE VEHICLE TO RESOLVE THE TAKATA AIRBAG RECALL. THE CAR WAS BEING DRIVEN DOWN AN OFF-RAMP AND SUDDENLY THE STEERING LOCKED UP IN A HARD RIGHT TURN WHICH FORCED THE VEHICLE INTO A CONCRETE GUARD RAIL. THE CAR IS NOW TOTALED AND WE WERE WITHOUT SUFFICIENT INSURANCE TO REPLACE THE VEHICLE.
Vehicle speed control, Jan 17, 2016
CRUZ CONTROL CUTS OUT WHILE DRIVING A LOT OF FORUMS ON INTERNET CRUZ CONTROL FAILS.
Electrical system, Nov 13, 2015
I WAS WONDERING MY 2002 HONDA CRV ISN'T UP FOR A RECALL FOR THE POWER MASTER WINDOW SWITCH LIKE THE OTHER 2002 HONDA CRVS? WHILE I WAS DRIVING I SMELLED SOMETHING BURNING AND IT WAS COMING FROM THE WINDOW SWITCH AND AFTER LOOKING UP THE RECALLS I FOUND OUT MY CAR COULD SET ON FIRE WITHOUT IT EVEN BEING ON! BUT WHEN I TYPE IN MY VIN THAT SPECIFIC RECALL DOESN'T COME UP BUT YET IT IS THE SAME MALFUNCTION AND IT IS OBVIOUSLY DANGEROUS AND I HAVE BEEN DRIVING WITHOUT BEING ABLE TO ROLL DOWN ANY WINDOWS FOR GOING ON NEARLY FOUR YEARS NOW IT IS RIDICULOUS. I HAD TO UNPLUG THE WINDOW SWITCH HARNESS FOR FEAR OF FIRE AND MY LIFE
Vehicle speed control, Nov 10, 2015
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE INTO A PARKING LOT AND TURNED OFF THE IGNITION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS UNAVAILABLE.
Air bags, Nov 4, 2015, crash
TL* THE CONTACT OWNED A 2002 HONDA CR-V. WHILE DRIVING 45 MPH, ANOTHER VEHICLE FAILED TO YIELD AND CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK, NECK, HEAD, AND LEFT HAND INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. UPDATED 02/19/16*LJ *TR
Air bags, Nov 3, 2015
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Oct 30, 2015
I AM ASKING YOUR ASSISTANCE WITH A PROBLEM WITH MY HONDA CRV. I TOOK MY HONDA IN FOR THE AIRBAG RECALL ON SEPTEMBER 1, 2015. WAS TOLD IT WAS ACCOMPLISHED AND DROVE HOME IN THE EVENING TO DISCOVER THAT MY HONDA HAD NO OIL IN IT. (THE CHECKLIST PROVIDED BY THE SERVICE TECHNICIAN SHOWED THAT MY OIL WAS FINE.) NOT ONLY IS THE ABS LIGHT BACK ON BUT MY CAR HAS NOW DEVELOPED A THROTTLE ISSUE. A COPY OF MY SEPTEMBER 17, 2015 LETTER TO BOTH THE LOCAL HONDA DEALER AND THEIR CORPORATE OFFICES FOLLOWS.AT LEAST AS MUCH OF IT AS YOUR FORM ALLOWS. I HAVE NOT HAD THE COURTESY OF A RESPONSE FROM EITHER. SEPTEMBER 17, 2015 "HONDA CORPORATE OFFICES VIA FAX 310-783-3023 PRINCETON HONDA VIA FAX 609-683-1637 I AM SIMPLY GOING TO PRESENT THE FACTS. I DO NOT WANT ANY TELEPHONE CALLS. I WILL ACCEPT E-MAIL CORRESPONDENCE ON THE MATTER ONLY. ([XXX]) ON SEPTEMBER 1ST OF THIS YEAR, THE AIRBAG RECALLS FOR MY CRV WERE SCHEDULED TO BE EFFECTED. I RECEIVED A CALL THAT MY CAR WAS READY AT 8:30 IN THE MORNING. I PICKED MY CAR UP THAT EVENING AFTER WORK. ABOUT 7 MILES INTO MY 12 MILE TRIP HOME THE ENGINE BUCKED AND I LOST POWER. I WAS ABLE TO LIMP MY WAY HOME WHERE I PROMPTLY CHECKED THE OIL AND FOUND TO MY CHAGRIN THAT I THERE WAS NO OIL IN THE CAR. HOW THE OIL COULD HAVE BEEN FINE (ACCORDING TO THE INSPECTION CHECKLIST) AT 8 IN THE MORNING AND THEN EVAPORATE BY 7 PM FOR MY RIDE HOME RAISES MANY QUESTIONS. THE QUESTIONS RAISED RANGE FROM BENIGN TO MALICIOUS DEPENDING ON THE LEVEL OF ANXIETY I AM EXPERIENCING AS I DRIVE. I HAVE BEEN MONITORING MY OIL CONSUMPTION CAREFULLY AND THE CAR IS NOT BURNING OIL EGREGIOUSLY AT PRESENT. I HAVE NEVER BEEN ABLE TO AFFORD THE DEALER MAINTENANCE PRICES BUT I HAVE BOUGHT MY CAR TO OVER 244,000 MILES WITH WHAT CARE I COULD AFFORD TO GIVE IT. I HAD HOPED FOR AT LEAST 300,000 MILES, BUT I DO NOT KNOW HOW MUCH OTHER DAMAGE MAY HAVE BEEN CAUSED BY THIS EVENT." PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC
Fuel/propulsion system, Oct 24, 2015
WHEN I TURNED IGNITION TO START ENGINE, THE CAR SUDDENLY STARTED TO REV ERRATICALLY WITH RPM RANGING UP TO 5K+. MY FOOT WAS ON THE FLOOR NOT ON BRAKE OR GAS PEDAL. CRUISE CONTROL WAS OFF. FLOOR MAT WAS FAR FROM GAS PEDALL. THE CAR WAS ON PARK PLUS HAND BRAKE WAS ON. MY WIFE AND I BOTH WERE DUMBFOUNDED FOR COUPLE OF SECS THEN I FINALLY TURNED OFF THE IGNITION. WAITED A COUPLE OF SECONDS AND CAR RESTARTED FINE. INCIDENT DID NOT RECUR. CAR WAS IN GARAGE.
Air bags, Sep 2, 2015
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT HAD THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS). SHORTLY AFTER THE REPAIRS, THE SRS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE SRS COMPUTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,000. UPDATED 01/27/16*LJ *CN
Vehicle speed control, Other or unspecified, Service brakes, Aug 26, 2015
THREE BOLTS HOLD ON THE CLUTCH MASTER CYLINDER COVER.ONE BOLT HEAD HEAD WAS SHEARED/BLOWN OFF UPON DEPRESSING THE CLUTCH PEDAL WHEN STARTING THE CAR. BRAKE FLUID LEAKED OUT. CLUTCH WAS INOPERABLE AND POWER BRAKING DIMINISHED. THE CLUTCH MASTER CYLINDER WAS REPLACED AND 11 MONTHS LATER THE SAME INCIDENT OCCURRED. THE BOLT HEAD POSITION THAT WAS BLOWN/SHEARED OFF WAS THE SAME IN BOTH INCIDENTS.
Air bags, Aug 22, 2015
THE SRS LIGHT CAME ON WITHOUT AN ACCIDENT. HONDA DETERMINED IT WAS THE SRS CONTROL UNIT THAT FAILED. THE COST FOR REPLACEMENT WAS $692.05
Exterior lighting, Aug 17, 2015
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING AT 5 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS REPAIRED BY THE CONTACT AND THE DETAILS WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Air bags, Aug 14, 2015, crash
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE CRASHED HEAD ON INTO ANOTHER VEHICLE. THE FAILURE OCCURRED AS THE VEHICLE CRESTED THE TOP OF A HILL AND THE CONTACT REACHED UP TO PULL DOWN THE SUN VISOR. IMMEDIATELY AFTERWARDS, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND FRAGMENTS FROM THE AIR BAGS BRUISED THE CONTACT'S HAND. THE CONTACT AND TWO PEOPLE FROM THE OTHER VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. BOTH VEHICLES WERE DESTROYED AND TOWED AWAY BY BOTH PARTIES' INSURANCE COMPANIES. THE FAILURE MILEAGE WAS 253,000. ...UPDATED08/20/15 *BF UPDATED 11/27/2015*JS
Air bags, Aug 12, 2015
I HAVE BEEN WAITING FOR HONDA TO REPLACE MY DRIVER'S AIRBAG. I CONTACTED MY LOCAL HONDA DEALERSHIP OVER THREE MONTHS AGO TO SCHEDULE A TIME FOR THE PASSENGER AIRBAG TO BE REPLACED. THEY'VE NEVER CALLED ME BACK. WHEN I CALL THEM, THEY TELL ME THE PART IS ON BACK ORDER. THE DEALERSHIP IS: MADISON HONDA, 280 MAIN ST, MADISON, NJ 07940. I WOULD LIKE MY VEHICLE SERVICED AS SOON AS POSSIBLE.
Service brakes, Aug 10, 2015
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V136000 (EXTERIOR LIGHTING) AND NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) HOWEVER, THE BRAKE WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Seats, Aug 7, 2015
SHORTLY AFTER WE PURCHASED OUR HONDA 2002 CR-V IN OCTOBER 2014 WE NOTICED THE DRIVER'S SEAT WAS LOOSE: IT ACTUALLY ROCKS A BIT: AND UPON INVESTIGATION FOUND THAT THE BOLTS SECURING IT TO THE FLOOR COULD NOT BE TIGHTENED WITHOUT REMOVING THE ENTIRE SEAT. THE SEAT IS STILL LOOSE. MORE RECENTLY WE LEARNED THAT THERE HAD BEEN A RECALL, NHTSA CAMPAIGN ID NUMBER: 02V251000. THE DEFECT CAN LEAD TO THE SEAT FAILING TO REMAIN ANCHORED TO THE FLOOR IN A CRASH. THE INFORMATION ON THE NHTSA WEBSITE SAYS THAT ONLY TWO [SIC] VEHICLES WERE AFFECTED BY THE DEFECT, AND THAT THE OWNERS WERE NOTIFIED BY TELEPHONE. WE WOULD LIKE TO KNOW WHETHER THE RECALL APPLIES TO OUR VEHICLE. HOW SHOULD WE PROCEED?
Air bags, Aug 7, 2015
I HAD THE HONDA AIRBAG RECALL DONE ON 8/3/2015. WHILE DRIVING THE CAR ON 8/6/2015, THE SRS SYSTEM OFF INDICATOR LIGHT CAME ON AND THEN WENT OFF. THIS LIGHT WAS NOT A PROBLEM BEFORE THE RECALL WAS DONE BUT NOW HAS US WONDERING WHAT IS THE STATUS OF OUR RESTRAINT SYSTEM.
Exterior lighting, Air bags, Aug 5, 2015
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA NUMBERS: 15V320000 (AIR BAGS), 14V700000 (AIR BAGS) AND 12V136000 (EXTERIOR LIGHTING) HOWEVER STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Jul 17, 2015
I WAS CONTACTED BY MY LOCAL HONDA DEALERSHIP NOTIFYING ME OF A RECALL ON BOTH MY DRIVERS AND PASSENGERS SIDE AIRBAGS. THE HONDA DEALERSHIP SAID THAT THEY HAD THE AIRBAGS ON ORDER AND WOULD CONTACT ME WHEN THEY WERE IN. I HAVE BEEN CONTACTED BY HONDA A COUPLE OF TIMES SINCE THEM, ONLY TO HEAR THAT THEY DO NOT HAVE THE PARTS YET. I RECEIVED A LETTER TODAY, JULY 17, 2015 FROM THE AUTOMOBILE DIVISION OF HONDA STATING ONCE AGAIN THAT MY CAR'S AIRBAGS ARE BEING RECALLED. I WAS POINTED TO THIS PAGE DUE TO THE FACT THAT IT HAS BEEN OVER 6 MONTHS SINCE I WAS FIRST CONTACTED BY MY LOCAL DEALERSHIP AND THEY HAVE YET TO BE ABLE TO DELIVER THE SERVICE OF SERVICING MY AIRBAGS!