2004 Honda CR-V
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 501 owner complaints filed for this model year. This is the 11th highest complaint count among 26 CR-V model years with reports.
Of the 2004 reports, 34 involved a crash and 39 involved a fire. 31 people were injured.
What owners report most often
Recalls and investigations
Visibility, power window devices and controlsDec 10, 2020
Honda (American Honda Motor Co.) is recalling certain 2002-2006 CR-V vehicles. Moisture may enter the driver side power window master switch, causing the switch to fail or melt.
If the switch fails, it could overheat and smoke, increasing the risk of a fire.
Honda will notify owners, and dealers will replace the power window master switch and inspect the wiring harness for damage, replacing it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is P9D.
Campaign 20V768000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 15, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received a replacement passenger air bag inflator as part of the recall remedy for an earlier campaign such as 14V353 or 14V700 (Honda recall numbers S95, JH6, JH7, JH8, JH9, JJ0, JJ1, JJ2, JJ6, JM5 and JM6) are not included in this recall. However, this recall does supersede 13V132 and 14V349. Note: On December 18, 2015 Honda informed NHTSA of an expansion of this recall to include certain model year 2004 Honda CR-V vehicles in addition to additional model year 2003 CR-V vehicles.
Campaign 15V370000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Air bagsJun 20, 2014
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000 on NHTSA.gov
Electrical systemOct 5, 2012
Honda is recalling certain model year 2002-2006 CR-V passenger vehicles, manufactured from February 19, 2002, through July 28, 2006. The driver-side power window switch may fail or melt.
If the switch fails, it could overheat, smoke, and cause a fire. A switch failure, and a fire, could occur even if the vehicle is not in use. As a precaution, owners are advised to park outside until the recall repair has been performed.
Honda will notify owners, and dealers will inspect and repair the switches, as necessary, free of charge. The safety recall began on November 2, 2012. Owners may contact Honda at 1-800-999-1009.
Campaign 12V486000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Air bags, frontalJun 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE WIRE HARNESS OF THE DRIVER'S FRONT AIR BAG WAS INCORRECTLY WIRED.
IN THE EVENT OF A CRASH, THE AIR BAG INFLATION RATE WOULD BE INCORRECT, WHICH COULD INCREASE THE RISK OF INJURY TO THE DRIVER.
DEALERS WILL REPAIR THE WIRING. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V255000 on NHTSA.gov
Representative owner complaints
501 reports, newest first.
Air bags, Seat belts, Jul 23, 2014
SRS LIGHT RECENTLY AND CURRENTLY REMAINS ON IN MY 2004 HONDA CRV. I TOOK MY VEHICLE TO AVALON HONDA NJ DEALER 2 TIMES AFTER SPEAKING TO THEM 3 TIMES, THEY PROCASTINATED TO OBTAIN THE PART. I WAS INFORMED THEY WILL GET IT SOON AND WILL COST ME $693.00. AFTER I PERFORMED A CONSUMER RESEARCH OF THE VEHICLE, THIS IS A HIGH SAFETY ALERT ISSUE THAT SHOULD BE A PRIORITY FOR HONDA TO ANNOUNCE TO THE PUBLIC FOR ROAD SAFETY AND CONSUMER SAFETY. THEREFORE, THE CONSUMER SHOULD NOT HAVE TO PAY MONIES OUT OF THE POCKET AS THIS MAJOR SAFETY ITEM THAT SHOULD BE GUARANTEED FOR THE LIFE OF THE CAR, NOT THE CONSUMERS EXPENSE. THIS INCLUDES THERE LIFE. *TR
Electrical system, Jul 3, 2014
DOOR ACTUATORS DO NOT ALWAYS WORK MAKING IT DIFFICULT TO GET IN AND OUT OF THE CAR QUICKLY. *TR
Air bags, Jun 24, 2014
UPDATE TO THE JULY 2013 AND DECEMBER 2013 VEHICLE SAFETY COMPLAINTS (NHTSA ID NUMBERS 10523929 AND 10555723 RESPECTIVELY) CONCERNING THE SRS DASHBOARD LIGHT COMING ON PERMANENTLY WHILE OPERATING THE VEHICLE AND RESULTING IN THE SHUT OFF OF THE SIDE AIRBAG. IN APRIL 2014, THE SRS LIGHT WITH THE DTC 15-2 CODE CAME ON PERMANENTLY AND WOULD NOT CLEAR WITH MY CODE READER. THE VEHICLE WAS RETURNED TO THE HONDA DEALER ON 5/27/2014. THE MILEAGE WAS 121,133. THE HONDA TECH DIAGNOSED THE PROBLEM AS A FAILED PRINTED CIRCUIT IN THE DASHBOARD GAUGE CONTROL MODULE AFTER BEING UNABLE TO CLEAR THE SRS DIAGNOSTIC CODE. A NEW GAUGE CONTROL MODULE WAS INSTALLED ON 6/16/2014. I RETAINED THE OLD PART. SO FAR THE SRS DASHBOARD LIGHT HAS NOT COME BACK ON PERMANENTLY AGAIN. UPDATED 08/18/14
Visibility, Jun 23, 2014
POWER WINDOW WILL REVERSE DIRECTION. *TR
Electrical system, Jun 13, 2014
VEHICLE HEADLIGHTS LOW BEAM START FAILING ON DRIVERS SIDE. BURNING OUT OFTEN - WHILE OTHER SIDE HEADLIGHT REMAINED STABLE. REPLACE HEADLIGHTS (BOTH SIDES) MANY TIMES AFTER THAT - ONLY TO HAVE THE DRIVERS SIDE FAIL AFTER ABOUT A YEAR AND A HALF. DRIVERS SIDE HEADLIGHT WOULD ALSO CHANGE TO VERY DIM WHILE OTHER SIDE REMAINED BRIGHT. PROBABLY SIMILAR TO A FLASHLIGHT, - NEEDING BATTERIES. WOULD ALWAYS FLICK BRIGHT LIGHTS ON FOR A WHILE, OR TUG ON HEADLIGHT WIRE IN ENGINE COMPARTMENT AND LIGHT WOULD CHANGE TO NORMAL BRIGHT COLOR AFTER THIS. WHEN CAR WAS TURNED OFF, - THE WHOLE SITUATION WOULD REPEAT ITSELF NEXT TIME CAR STARTED UP AND RAN AT NIGHT WITH LIGHTS ON. NOTICED RADIO DISPLAY PANEL WOULD GO OUT ALSO, -- BLACK OUT, ONLY TO COME BACK ON LATER. THAT WOULD BE THE CLOCK AND STATION RADIO LCD PANEL DISPLAY. HAD CAR PROBLEM FIXED SEVERAL TIMES THROUGHOUT THE YEARS, AT LEAST TWICE AT PRIVATE MECHANICS, TWICE AT HONDA DEALERSHIP, - PLUS RECALLED AT HONDA DEALERSHIP IN 2012 FOR HEADLIGHT WIRING FAILURE AND PROBLEMS, PLUS BACK IN THE DEALERSHIP ONE MONTH LATER IN 2012 FOR SAME PROBLEM, PLUS BACK IN DEALERSHIP 6/9, 6/10, 6/11 2014 WITH SAME PROBLEM. AFTER SPENDING SEVERAL THOUSAND DOLLARS OVER THE YEARS FOR VARIOUS FIXES, THIS TIME (2014) DEALERSHIP ONCE AGAIN HAS FINALLY FOUND THE PROBLEM - WIRING HARNESS ATTACHED TO ENGINE FIREWALL COMPARTMENT BAD. MELTING, CORROSIVE, AND WIRES WITH INSULATION MISSING IN HARNESS, - BUT ANOTHER 1850 DOLLARS WOULD COVER A NEW WIRE HARNESS PLUS INSTALLATION. PAID 91 DOLLAR DIAGNOSTIC FEE, PICKED UP CAR AND LEFT. RESEARCHED PROBLEM ON INTERNET AND FOUND MANY HONDA CRV'S FROM AROUND THOSE YEARS WITH SAME PROBLEMS. REPORTED SITUATION TO HONDA AND OPENED A CASE NUMBER WITH THEM. THE LATEST CASE NUMBER BEING N012014-06-1100779, ASSIGNED 6/11/14 BY HONDA. *JS
Electrical system, Visibility, Jun 9, 2014
SUBMISSION FROM CONSTITUENT RE 2004 HONDA CR-V REIMBURSEMENTS. *SMD THE CONSUMER STATED BEFORE HE TURNED THE VEHICLE ON, THERE WAS A BURNING ODOR, EMITTING FROM THE VEHICLE. HE TOOK THE VEHICLE TO THE DEALER, WHERE THE TECHNICIAN FOUND THE POWER WINDOW SWITCH CIRCUIT BOARD CONTACTS WERE BURNT. AMERICAN HONDA WAS CONTACTED, AND THEY STATED THE VIN WAS NOT INCLUDED UNDER RECALL 12V486000. *JB
Structure, Equipment, Mar 6, 2014
2004 HONDA CRV. CONSUMER WRITES IN REGARDS TO VEHICLE PAINT ISSUES. *SMD THE CONSUMER STATED WHITE SPOTS STARTING APPEARING ON THE HOOD, THEN WINDOWS AND AROUND THE WINDOWS. ALSO, THE AIR CONDITIONER HAD TO BE FIXED.
Power train, Service brakes, Engine, Feb 27, 2014, crash
I WAS DRIVING THROUGH MY AREA AT OR NEAR 15 MPH. WHEN THE CAR SUDDENLY ACCELERATED ON ITS OWN TO A SPEED OF 30-35 MPH. THE BRAKE PEDAL FELT VERY STIFF AND WAS DIFFICULT TO HOLD THE CAR AT 30 MPH WITH CONSTANT BRAKING. THERE WAS NO TRAFFIC AND THE INCIDENT OCCURRED NOT FAR FROM MY HOME, SO I PROCEEDED BACK HOME. THE CAR WOULD NOT DECELERATE. I HAVE A VERY LONG DRIVEWAY THAT I PULLED INTO, PUT THE CAR IN NEUTRAL, TURNED OFF THE KEY AND PULLED THE EMERGENCY BRAKE. THERE WAS A LOUD GRINDING NOISE AS THE ENGINE WOUND DOWN. I IMMEDIATELY CONTACTED THE DEALERSHIP WHERE THE CAR WAS PURCHASED AND TOLD THEM WHAT HAPPENED. THEY SENT A TOW VEHICLE TO PICK UP THE CAR SINCE IT WAS NOT SAFE TO DRIVE IT TO THEM. THEY SAID THEY DROVE THE CAR MULTIPLE TIMES AND PERFORMED DIAGNOSTIC TESTS ON THE VEHICLE FINDING NO PROBLEMS AFTER HAVING THE CAR FOR THREE DAYS. THE INVOICE HOWEVER SHOWED IDENTICAL MILEAGE IN AND OUT OF THEIR FACILITY WHEN IT WAS PICKED UP JAN. 2, 2014. ON FEB. 11, 2014, I WAS IN TRAFFIC STOPPED AT A RED LIGHT, MY RIGHT FOOT PRESSING ON THE BRAKE PEDAL. WITHOUT WARNING THE ENGINE REVVED, THE BRAKE PEDAL STIFFENED AND THE CAR LURCHED FORWARD HITTING THE REAR OF THE VEHICLE IN FRONT OF ME, DOING DAMAGE TO BOTH VEHICLES. BOTH THE DEALERSHIP AND HONDA OF AMERICA HAVE BEEN NOTIFIED AND A CLAIM HAS BEEN FILED. RESEARCH SHOWS THAT THIS IS NOT AN UNHEARD OF COMPLAINT OR OCCURRENCE FOR THIS MAKE, MODEL, YEAR VEHICLE AS EVIDENCE BUY COMPLAINTS TO YOU. THIS VEHICLE HAS BEEN METICULOUSLY MAINTAINED BY THE DEALERSHIP AND I AM THE ORIGINAL OWNER AND ONLY DRIVER. THIS IS MY FIRST ACCIDENT IN OVER 50 YRS OF BEING A LICENSED DRIVER. *TR
Latches/locks/linkages, Feb 11, 2014
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT WHILE THE VEHICLE WAS UNOCCUPIED, PARKED AND POWERED ON, THE DOORS LOCKED INDEPENDENTLY. THE CONTACT WAS LOCKED OUT OF THE VEHICLE. THE FAILURE WAS SPORADIC. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Vehicle speed control, Jan 20, 2014
I WAS ACCELERATING AT A YIELD SIGN TO MERGE ONTO THE MAIN ROAD. I REALIZED THE CAR WAS ACCELERATING MORE THAN IT SHOULD BE AND WAS QUICKLY APPROACHING A VERY UNSAFE SPEED FOR THIS ROAD (APPROX 60-70 MPH). FELT THE ACCELERATOR DEPRESSING ITSELF FURTHER AS I COMPLETELY REMOVED MY FOOT FROM THE PEDAL. ACCELERATION CONTINUED, AND RPMS WERE APPROACHING THE RED ZONE OF 6000-7000. NOT KNOWING WHAT ELSE TO DO, I PUT THE CAR IN NEUTRAL AND PULLED TO THE SIDE OF THE ROAD. THE EXCESSIVE REVVING AND RPMS CONTINUED FOR ABOUT 30 SECONDS BEFORE SUDDENLY GOING TO 0. CAR WAS STILL RUNNING AND I WAS ABLE TO CONTINUE DRIVING, BUT NOW I'M WORRIED THIS MAY HAPPEN AGAIN IN LESS FORGIVING CONDITIONS. *TR
Electrical system, Exterior lighting, Air bags, Dec 11, 2013
UPDATE TO JULY/2013 COMPLAINT REGARDING SRS LIGHT COMING ON PERMANENTLY. 9/11/13 SRS LIGHT CAME ON PERMANENTLY AGAIN. DTC 15-2 CODE. THE HONDA DEALER REPLACED THE SRS CONTROL UNIT ON 10/1/13. MILEAGE 114,126. I HAVE THE OLD SRS CONTROL UNIT IN MY POSSESSION. 10/21/13 SRS LIGHT COME ON PERMANENTLY AGAIN. 11/4/13 HONDA DEALER RESET THE SRS LIGHT. DTC CODES WERE DIFFERENT THAN THE DTC 15-2. MILEAGE 114,925. NO CHARGE BY DEALER. 11/24/13 SRS LIGHT CAME ON PERMANENTLY AGAIN. HONDA DEALER DIAGNOSED PROBLEM AS A SHORT IN ONE OF THE WIRING HARNESSES TRIGGERING THE DTC 15-2 CODE. DEALER RESET THE SRS LIGHT. NO CHARGE FOR 4 HOURS OF WORK. DEALER WOULD NOT GIVE ME ANY PAPERWORK ON SERVICE VISIT. MILEAGE APPROXIMATELY 115,437 AT TIME OF VISIT. THE DEALER TECH SUGGESTED I CLEAR THE CODE WITH A CODE READER UNTIL IT WOULD NO LONGER CLEAR RATHER THAN BLINDLY REPLACING AT THIS TIME THE 4 WIRING HARNESSES TO LOCATE THE SHORT. THE CONSUMER ALSO STATED THE HEAD LIGHTS BURNED OUT PREMATURELY, AND HE HAD TO REPLACE THEM SEVERAL TIMES. UPDATED 01/29/14
Air bags, Nov 18, 2013
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT WAS DRIVING 50 MPH WHEN THE SRS WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE SRS SENSOR WAS NOT RESPONDING AND COULD CAUSE THE AIR BAG DEPLOYMENT TO FAIL IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 55,200. UPDATED 12/26/13*LJ
Equipment, Engine, Sep 26, 2013
THUNK NOISE FROM ENGINE ON PASSENGER SIDE. WORSE WITH TURNING, HAPPENED INTERMITTENTLY AT ALL SPEEDS. DEALER SAID "SOMETHING" WAS NOT TIGHTENED PROPERLY, MUTTERING ABOUT ENGINE MOUNT. I WAS NOT GIVEN A SERVICE RECORD FOR THE REPAIR AND AM IN THE PROCESS OF TRYING TO GET ONE AFTER THE FACT. AT THE SAME TIME HEAR A GRINDING NOISE THAT WAS NOT RESOLVED. CR-V AT REPAIR SHOP NOW AND SAID IT LOOKS AS IF AIR COMPRESSOR, CLUTCH AND FANS FOR AC ARE NOT RIGHT. IF NOT RESOLVED WILL BLOW AND DAMAGE ENGINE. I HAVE SEARCHED AND FOUND THIS IS AN ALARMINGLY COMMON PROBLEM. IS THERE ANY MOVE TO INVESTIGATE OR INITIATE A RECALL? *JS
Latches/locks/linkages, Sep 18, 2013
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER'S SIDE POWER DOOR LOCKS FAILED TO LATCH AND UNLATCH WHEN BEING ACCESSED. IN ADDITION, THE REAR PASSENGER'S SIDE POWER DOOR LOCK WOULD NOT FUNCTION WHEN ENTERING AND EXITING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Engine and engine cooling, Sep 13, 2013
I HAVE A 2004 HONDA CR-V. I HAD MY AC ON AND IT BEGAN TO GRIND. AT FIRST I THOUGHT IT WAS MY MOTOR, BUT SOON REALIZED IT WAS MY AIR CONDITIONER UNIT. I TOOK IT TO THE HONDA DEALERSHIP, AND THEY CHECKED IT OUT. COST FOR THE DIAGNOSTIC - $106.00 COST TO FIX IT: $4000.00 DIAGNOSIS:A/C COMPRESSOR FAILED. ALL THE A/C PARTS ARE INTERNALLY CONTAMINATED WITH METAL FROM THE COMPRESSOR. NEEDS A/C KIT (C) AND CLUTCH AND COIL. I HAVE BEEN CHECKING ONLINE AND MANY 2003 AND 2004 HONDA CRV'S HAVE HAD THIS PROBLEM, BUT NO RECALL. I DON'T HAVE THAT MONEY TO SPEND, YET NEED AIR CONDITIONING. IS THIS FAIR FOR HONDA TO IGNORE THIS ISSUE AND COST THEIR FAITHFUL CUSTOMERS SO MUCH MONEY WHEN THIS PROBLEM DID EXIST IN THOSE YEAR MODELS? CAN YOU HELP? *TR
Engine, Sep 13, 2013
AC COMPRESSOR STOPPED WORKING. HONDA DEALER SAID THE COMPRESSOR IS CRACKED. *TR
Electrical system, Visibility, Aug 17, 2013
NOT AN ACCIDENT. JUST CONCERNED THAT THE SAME PART HAD TO BE REPLACED IN JULY 2011 AND AGAIN IN AUGUST 2013, AND AM CONCERNED THAT THIS MAY BE A SAFETY ISSUE, AS THE DRIVER'S WINDOW BECOMES INOPERABLE. *TR
Exterior lighting, Air bags, Aug 16, 2013
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT THE SRS WARNING LIGHT ILLUMINATED. IN ADDITION, THE LOW BEAM HEADLIGHTS WOULD FAIL FREQUENTLY WHERE THE BULB REQUIRED REPLACEMENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SRS UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 143,000.
Electrical system, Jul 13, 2013
THE HORN NO LONGER WORKS. THE FUSE FOR THE HORN HAS BEEN CHECKED, AND IS NOT THE PROBLEM. THIS SEEMS TO BE A SAFETY ISSUE THAT SHOULD BE COVER FOR THE LIFETIME OF THE VEHICLE, SIMILAR TO HONDA'S SEATBELT COVERAGE. *TR
Air bags, Jul 9, 2013
THE SRS DASHBOARD LIGHT STAYED ON WHILE OPERATING THE VEHICLE. THE VEHICLE WENT INTO THE HONDA DEALER ON 2/18/2013. THE DTC CODE READ BY THE TECHNICIAN WAS DTC 15-2 (FAULTY SIDE AIRBAG INDICATOR CIRCUIT). THE OPDS UNIT (OCCUPANT POSITION DETECTION SYSTEM) WAS REPLACED ON 2/25/2013. PER THE HONDA SERVICE BULLETIN 06-009, THE VEHICLE VIN NUMBER WAS OUTSIDE THE VIN NUMBERS FOR THE 2004 CR-V'S ELIGIBLE FOR THE EXTENDED WARRANTY IN THE CLASS ACTION SETTLEMENT. ON 6/6/2013 THE SRS DASHBOARD LIGHT AGAIN STAYED ON WHILE OPERATING THE VEHICLE AND WAS RETURNED TO THE HONDA DEALERS. THE MILEAGE WAS 110,242. THE DTC CODE DETECTED WAS THE SAME CODE AS THE PREVIOUS VISIT, DTC 15-2. THE OPDS SENSOR WAS DETERMINED TO BE FAULTY AND IT WAS REPLACED ON 6/28/2013. SINCE THE LAST VISIT TO THE HONDA DEALER, THE SRS LIGHT HAS NOT STAYED ON PERMANENTLY. FOR YOUR INFORMATION, I PURCHASED THE VEHICLE NEW FROM THE HONDA DEALER IN 2004. *TR
Air bags, Structure, Jun 24, 2013
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THE VEHICLE WAS INCLUDED AND REPAIRED UNDER NHTSA RECALL CAMPAIGN NUMBER: 11V260000 (AIR BAGS). AFTER THE VEHICLE WAS REPAIRED THE AIR BAG LIGHT CONTINUED TO ILLUMINATE INTERMITTENTLY. ADDITIONALLY, THE CONTACT STATED THE FRONT AND REAR DRIVER AND PASSENGER SIDE DOORS LOCKED ON THEIR OWN WHILE THE VEHICLE WAS PARKED AND THE ENGINE WAS ON. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. *TR
Engine and engine cooling, May 30, 2013
THE VEHICLE WAS ON THE ROAD GOING 60 MPH WHEN ALL OF A SUDDEN HEARD LIKE A EXPLOSION SOUND AND IT MADE US SCARED AND MADE US NERVOUS TO DRIVE IT WE HAVE PUT 3 COMPRESSORS TOTAL. 2 COMPRESSOR ALONE AND ANOTHER COMPRESSOR WITH THE WHOLE THINGS LIKE FANS, RADIATOR,FOR AIR CONDITIONER HOSE,ETC, EVERYTHING. VERY COSTLY AND REGARDLESS IT HAS THE SAME PROBLEM NOT WORKING. I DON'T KNOW IF ITS A SAFETY ISSUE BUT IT SHOULD BE BECAUSE I THINK IF IT MAKES THAT EXPLOSION SOUND THAT STUFF COMES OUT TO THE AIR. HONDA ERRORS ARE COSTING THE CONSUMERS A LOT OF MONEY IT SHOULD BE A RECALL AND FIX AND REFUNDED IF POSSIBLE. I BROUGHT THIS CAR IN 2006 AND WILL NOT PURCHASE ANOTHER ONE. PLEASE IF ANYTHING CAN BE DONE SO THAT HONDA FIND A SOLUTION TO THIS BLACK DEATH ISSUE THAT'S WHAT THE COMPLAINERS AND MECHANICS ARE CALLING IT. I WOULD BE SO GRATEFUL WITH THIS ECONOMY ITS SUCH A HARDSHIP. AND LIVING IN FLORIDA THE HEAT IS UNBEARABLE. THANK YOU FOR YOUR TIME AND EFFORT. *TR
Electrical system, May 30, 2013
I WAS DRIVING SLOWLY IN THE SUMMER WHEN I SMELLED A BURNING SMELL OF SMOKE IN MY VEHICLE. WITHIN 5 MINUTES MY AIR CONDITIONER BEGAN TO BLOW HOT AIR. I TOOK MY VEHICLE TO A REPUTABLE MECHANIC FOR INSPECTION. THEY SHOWED ME WITH THE VEHICLE IN THE AIR THAT THERE WAS A HOLE IN THE CONDENSING UNIT OF MY VEHICLE. WHEN I ASKED WHAT COULD HAVE CAUSED IT,THEY STATED THAT THE HOLE WAS BLOWN IN THE UNIT FROM THE INSIDE OUT. I TOOK MY VEHICLE TO A HONDA DEALERSHIP FOR INSPECTION AFTER THAT. THE MECHANICS THERE SAID THAT I MUST HAVE RUN INTO A PIECE OF METAL. THEN, OFF THE RECORD, THEY STATED THAT MANY OTHER OWNERS HAD THEIR AC'S GO OUT IN THE SAME WAY AND THAT HONDA WOULD PROBABLY BE RECALLING THEM. I RESEARCHED IT A LITTLE AT THE TIME AND GOT NO-WHERE WITH HONDA. HONDA STATED SINCE MY VEHICLE WAS OUT OF WARRANTY, THEY WOULD DO NOTHING. AT THE TIME I GAVE UP...HOWEVER, WITH ADDITIONAL REPLACEMENTS THAT I HAVE HAD TO MAKE THAT ARE UN-CHARACTERISTIC AND UNTIMELY FOR A HONDA, AND WITH ADDITIONAL INSPECTIONS BY BOTH HONDA AND NON-MECHANICS...I WAS TOLD THAT MY ENTIRE ENGINE ASSEMBLY WAS PUT IN SIDEWAYS BY DESIGN AND THAT DESIGN CAUSES MULTIPLE ISSUES WITH MULTIPLE COMPONENTS. I ACTUALLY HAD ONE REPUTABLE GARAGE REFUSE TO CONTINUE TO WORK ON MY CAR BECAUSE IT WAS SO POORLY DESIGNED AND DIFFICULT TO WORK ON. SADLY, I WILL NEVER BUY A HONDA AGAIN. AND I HAVE HAD 5 HONDA'S PRIOR TO THIS ONE, BOUGHT THIS ONE NEW, AND WOULD HAVE BEEN HAPPY ENOUGH HAD HONDA OWNED UP TO THE PROBLEMS. *TR
Air bags, Seat belts, Service brakes, May 26, 2013, crash
I WAS TRAVELING AT APPROX 55 TO 60 MPH ON THE FWY. I STARTED TO SLOW DOWN WHEN I SAW 2 CARS THAT WERE AT A DEAD STOP IN MY LANE WAY AHEAD OF ME, THEY JUST SAT THERE SO I HIT MY BRAKES HARDER & MY BRAKES LOCKED UP. MY CAR THEN WENT OUT OF CONTROL AND I TRIED MY BEST TO CONTROL IT. I DID MANAGE TO KEEP MY CAR FROM ROLLING. MY CAR WAS GOING BACK AND FORTH ON 2 WHEELS ON THE DRIVERS SIDE AND THE PASSENGERS SIDE. I WAS ALSO SPINNING AND FISHTAILING AND THE BACK END OF MY CR-V (PASSENGER SIDE) HIT THE BACK END OF THE DRIVER SIDE OF A SEDAN IN THE #3 OR #4 LANE. THAT IMPACT SENT MY CR-V STRAIGHT INTO THE CEMENT CENTER DIVIDER OF THE FREEWAY. I HIT THE CENTER DIVIDER HEAD ON AND WENT UP AND IT FELT LIKE I WAS GOING TO GO OVER IT ONTO THE OTHER SIDE OF THE FREEWAY BUT MY CR-V CAME BACK DOWN RIGHT IN FRONT OF THE CENTER DIVIDER WITH THE SMASHED UP BUMPER FACING THE CENTER DIVIDER. MY CR-V HIT THE CENTER DIVIDER HARD ENOUGH FOR MY BODY TO BEND THE STEERING WHEEL BACK. NOT ONE OF MY 4 AIR BAGS WENT OFF. I HAD THIS CR-V IN THE HONDA DEALER 14 DAYS EARLIER TO REPAIR THE AIRBAG RECALL (I HAVE ALL OF THE PAPERWORK DETAILING THIS) I HAVE PICTURES OF THE INJURIES FROM HITTING AND BENDING THE STEERING WHEEL. I ALSO CHIPPED 3 TEETH. I HAVE PICTURES OF THE AIRBAG SENSOR AND THE BENT METAL AROUND IT. THE CHP OFFICERS, TOW TRUCK DRIVER, THE PERSON THAT I HIT AND THE BODY SHOP PERSONNEL ALL HAVE THE SAME QUESTION THAT DO; THE AIRBAG SHOULD HAVE GONE OFF, WHY DIDN'T IT AND WHY WAS I INJURED? I COULD HAVE BEEN KILLED. HONDA HAS HAD SEVERAL PROBLEMS WITH THIS YEAR AND MODEL OF CR-V, YET THEY DO NOTHING ABOUT THEM. THE SEAT BELTS, & THE AIRBAGS DEFINITELY MALFUNCTIONED. I HAVE HAD 2 OTHER SIMILAR PROBLEMS WITH THE BRAKES LOCKING UP ON ME AND I THINK THAT THERE MAY BE A PROBLEM WITH THE BRAKES OR WHEELS. THIS CAR NEEDS TO BE LOOKED AT. I HAVE NEVER HAD ANY PROBLEMS W/ANY OF MY 4 HONDAS PAST. *TR
Visibility/wiper, Mar 7, 2013, fire
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE WINDOW COULD NOT BE CLOSED. IN ADDITION, A BURNING ODOR WAS EMITTED FROM THE WINDOW AREA. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT INQUIRED OF A RECALL UNDER NHTSA CAMPAIGN NUMBER: 12V486000 (ELECTRICAL SYSTEM , VISIBILITY). THE CONTACT WAS ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN AND THAT THE WINDOW SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 127,000.