2004 Honda CR-V
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 501 owner complaints filed for this model year. This is the 11th highest complaint count among 26 CR-V model years with reports.
Of the 2004 reports, 34 involved a crash and 39 involved a fire. 31 people were injured.
What owners report most often
Recalls and investigations
Visibility, power window devices and controlsDec 10, 2020
Honda (American Honda Motor Co.) is recalling certain 2002-2006 CR-V vehicles. Moisture may enter the driver side power window master switch, causing the switch to fail or melt.
If the switch fails, it could overheat and smoke, increasing the risk of a fire.
Honda will notify owners, and dealers will replace the power window master switch and inspect the wiring harness for damage, replacing it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is P9D.
Campaign 20V768000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 15, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received a replacement passenger air bag inflator as part of the recall remedy for an earlier campaign such as 14V353 or 14V700 (Honda recall numbers S95, JH6, JH7, JH8, JH9, JJ0, JJ1, JJ2, JJ6, JM5 and JM6) are not included in this recall. However, this recall does supersede 13V132 and 14V349. Note: On December 18, 2015 Honda informed NHTSA of an expansion of this recall to include certain model year 2004 Honda CR-V vehicles in addition to additional model year 2003 CR-V vehicles.
Campaign 15V370000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Air bagsJun 20, 2014
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000 on NHTSA.gov
Electrical systemOct 5, 2012
Honda is recalling certain model year 2002-2006 CR-V passenger vehicles, manufactured from February 19, 2002, through July 28, 2006. The driver-side power window switch may fail or melt.
If the switch fails, it could overheat, smoke, and cause a fire. A switch failure, and a fire, could occur even if the vehicle is not in use. As a precaution, owners are advised to park outside until the recall repair has been performed.
Honda will notify owners, and dealers will inspect and repair the switches, as necessary, free of charge. The safety recall began on November 2, 2012. Owners may contact Honda at 1-800-999-1009.
Campaign 12V486000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Air bags, frontalJun 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE WIRE HARNESS OF THE DRIVER'S FRONT AIR BAG WAS INCORRECTLY WIRED.
IN THE EVENT OF A CRASH, THE AIR BAG INFLATION RATE WOULD BE INCORRECT, WHICH COULD INCREASE THE RISK OF INJURY TO THE DRIVER.
DEALERS WILL REPAIR THE WIRING. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V255000 on NHTSA.gov
Representative owner complaints
501 reports, newest first.
Air bags, Jan 11, 2013
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT THE SRS LIGHT ILLUMINATED WHILE THE VEHICLE WAS ON. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS NOT AWARE OF THE NECESSARY REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
Exterior lighting, Air bags, Jan 8, 2013
2004 HONDA CRV. CONSUMER WRITES IN REGARDS TO RECALL NOTICES CONCERNING LOW BEAM HEADLIGHT CIRCUIT AND AIRBAG INFLATOR. *TGW THE CONSUMER SCHEDULED AN APPOINTMENT FOR THE TWO RECALLS NOTICES HE RECEIVED IN THE MAIL. HOWEVER, WHEN HE ARRIVED AT THE DEALER, HE WAS INFORMED THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THEY COULD NOT PERFORM THE WORK NEEDED AT NO CHARGE. THE DEALER STATED HONDA WOULD NOT ABSORB THE COST FOR THE AIR BAG RECALL, BUT THEY WOULD INSTEAD. THE AIR BAG RECALL, WAS PERFORMED BUT THE HEADLIGHTS CAMPAIGN WAS NOT. THE CONSUMER BELIEVED THE REASON FOR HONDA NOT TAKING RESPONSIBILITY FOR THE RECALLS, WAS BECAUSE THE VEHICLE HAD BEEN IN A PREVIOUS ACCIDENT AND WAS DEEMED TOTALED, BECAUSE THE AIR BAGS HAD DEPLOYED. THE CONSUMER STATED HE REPAIRED THE VEHICLE WITH OEM HONDA PARTS AND REPAIRED IT BACK TO OEM SPECIFICATIONS.
Engine and engine cooling, Electrical system, Exterior lighting, Dec 11, 2012
THE AIR CONDITIONER DASH BOARD OF MY 2004 HONDA CRV STOPPED WORKING ONE DAY, WITH NO SIGNS OF PROBLEMS BEFORE, THE AIR WAS ON AND TRIED TO TURN IT OFF AND CONTROLS DIDN'T WORK COULDN'T LOWER THE LEVEL OF AIR EITHER, TRIED TO MOVED THE SWITCH BACK AND FORWARD UNTIL FINALLY STOPPED, BUT THE PROBLEM CONTINUE FOR MONTHS UNTIL THE POINT OF NOT BEEN ABLE TO TURN IT OFF; I HAVE TO TURN OFF THE ENGINE SO MY A/C WILL TURN OFF. ENGINE LIGHT TURNED ON ONE DAY AND WENT OFF IN A DAY OR TWO THEN HAPPENED AGAIN LIKE A MONTH LATER TURNED ON AND THEN OFF IN A COUPLE OF DAYS , THE PROBLEM CONTINUED FOR ABOUT 6 MONTHS WAS HARD TO GET DIAGNOSE SINCE BY THE TIME I WAS ABLE TO TAKE IT TO CHECK LIGHT GOT OFF, IT GOT TO A POINT WHEN ENGINE LIGHT PERMANANTLY STAYED ON- I TOOK MY CAR TO GET THAT CHECKED AND GAVE A VERY GENERIC CODE THAT NOT SPECIFYING THE PROBLEM. *TR
Electrical system, Dec 5, 2012
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL THAT WAS RELATED TO A DEFECTIVE AIR CONDITIONING COMPRESSOR. THE CONTACT STATED THAT SHE WAITED TWO MONTHS TO TAKE THE VEHICLE TO THE DEALER FOR REPAIRS HOWEVER, THEY REFUSED TO PERFORM THE REPAIRS AND STATED THAT THE STATUTE OF LIMITATIONS HAD ALREADY BEEN SURPASSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 69,000. UPDATED 01/10/13*LJ
Air bags, Dec 3, 2012, crash
TL* THE CONTACT OWNS A 2004 HONDA CRV. THE CONTACT WAS DRIVING 45 MPH AND CRASHED INTO A DEER. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 176,000. UPDATED 01/09/13*LJ UPDATED 1/14/2013*JS
Visibility, Nov 27, 2012
2004 HONDA CR-V. CONSUMER WRITES IN REGARDS TO A POTENTIAL FAILURE OF THE POWER WINDOW MASTER SWITCH. *SMD THE CONSUMER STATED HE RECEIVED A RECALL NOTICE REGARDING THE POWER WINDOWS. HE IMMEDIATELY CONTACT THE DEALER AND MADE AN APPOINTMENT. THE CONSUMER STATED HIS VEHICLE WAS AT THE DEALER FOR 9.5 HOURS, AND WHEN HE RECEIVED THE VEHICLE BACK, IT WAS AFTER DARK, SO HE DIDN'T NOTICE UNTIL THE NEXT MORNING, THAT THE POWER WINDOW MASTER SWITCH UNIT WAS LOOSE, NOT SEALED PROPERLY AND WAS ELEVATED OUT OF ITS NORMAL HOUSING BY 3.8 INCH. IT WAS NOT SEALED WITHIN THE DOOR AS SECURELY AS BEFORE THE RECALL WAS PERFORMED. THE CONSUMER RETURNED TO THE DEALER, BUT THE SWITCH STILL APPEARED IMPROPERLY SEALED AND BULGED UP FROM THE DOOR HOUSING. THE SERVICE MANAGER STATED THE RECALL REQUIRED THAT THE POWER MASTER SWITCH BOX BE STUFFED WITH INSULATION AND THEN THE POWER MASTER SWITCH UNIT NEEDED TO BE FORCED BACK INTO THE BOX TO PREVENT WASTER FROM LEAKING INSIDE. HE ALSO STATED THAT THE REASON FOR THE RECALL WAS BECAUSE WATER COULD CAUSE THE WIRES OF THE POWER MASTER SWITCH UNIT TO SHORT-CIRCUIT POTENTIALLY CAUSING A FIRE AND HE FURTHER STATED THE POWER MASTER SWITCH UNIT WOULD NOT FIT AS IT DID BEFORE THE RECALL. THE CONSUMER STATED STUFFING THE POWER MASTER SWITCH UNIT HOUSING WITH INSULATION AND FORCING IT BACK INTO POSITION SO THAT IT WAS NOT SEALED AS SECURELY AS IT WAS BEFORE THE RECALL WAS NOT SAFE. THE SWITCH UNIT IS NOW MORE PRONE TO WATER EXPOSURE, SHORT-CIRCUIT AN FIRE. THE CONSUMER STATED HONDA SHOULD HAVE REPLACED THE ENTIRE POWER MASTER SWITCH INSULATED IN ITS BOX AS A SINGLE WATERPROOF-SEALED UNIT.
Latches/locks/linkages, Nov 26, 2012
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT THE POWER DOOR LOCKS WOULD ACTIVATE INDEPENDENTLY AND WITHOUT HER USING THE KEY. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE CURRENT MILEAGE WAS UNKNOWN.
Air bags, Nov 13, 2012
TL* THE CONTACT OWNS A 2004 HONDA CRV. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS THE DRIVER'S SIDE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND REPAIRED UNDER A RECALL ASSOCIATED WITH THE NHTSA CAMPAIGN ID NUMBER 11V260000 (AIR BAGS: FRONTAL: DRIVER SIDE INFLATOR MODULE). THE MALFUNCTION RECURRED AFTER THE REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 12/19/12 *CN UPDATED 1/9/2013 *JS
Engine and engine cooling, Engine, Nov 8, 2012
AIR CONDITIONING QUIT IN HIGH TEMPERATURE 100 DEGREE..$1200 DOLLARS TO FIX SOMEWHAT..SHOP AID SHARDS OF METAL SENT INTO SYSTEM...HAD TO CONTINUE TRIP WITHOUT AIR CONDITIONING WITH AN ELDERLY PERSON BECAUSE SEATTLE HONDA UNABLE TO FIX. PARTS HAD TO COME FROM PORTLAND... IF WHOLE SYSTEM REPLACED OVER $2300.. *TR
Electrical system, Visibility, Nov 3, 2012
MASTER POWER WINDOW SWITCH ON DRIVER'S DOOR STARTED TO BURN AND I COULD SEE SMOKE COMING OUT OF THE SWITCH. THE RESULT WAS A MELTED SWITCH. I HAVE A JAPAN MADE 2004 HONDA CR-V WITH VIN # STARTING WITH JHLRDXXXXXXXXXXXX. BY LOOKING AT THE STATEMENT FROM AMERICAN HONDA, MY VIN IS NOT AFFECTED BY THE RECALL REGARDING THE POTENTIAL OF FIRE AT THE MASTER POWER WINDOW SWITCH. WHAT CAN I DO? THIS IS WHAT HAPPENED TO MY CAR BUT IT'S NOT INCLUDED BY THE RECALL. *TR
Seat belts, Sep 29, 2012
THERE IS A PROBLEM WITH MY SEAT BELTS. THE LOCAL DEALERSHIP SAYS THEY ARE WORKING AS DESIGNED. I FIND IT HARD TO BELIEVE THAT HONDA WOULD AGREE SEAT BELTS THAT DO NOT RECOIL WHILE THEY ARE ON YOU DRIVING AND SEAT BELTS THAT KEEP YOU FROM BREATHING ARE DESIGNED THAT WAY. THE DEALERSHIP SAID THEY CANNOT DO ANYTHING. THEY ARE HOW THEY ARE. THE VEHICLE WAS PURCHASED NEW IN JANUARY 2004. IT HAS NEVER BEEN IN AN ACCIDENT. THE FRONT SEAT BETS INTERMITTENTLY DO NOT RECOIL WHILE DRIVING AND ALMOST ALWAYS AFTER RELEASING THEM TO EXIT THE VEHICLE. THEY ARE PROGRESSIVELY GETTING WORSE ESPECIALLY WHILE DRIVING. THE CONCERN IS IF THERE IS AN ACCIDENT THEY MIGHT NOT ENGAGE. SOMETIMES I CANNOT GET THEM TO ENGAGE BY MANUALLY PULLING ON THEM WHILE IN THE CAR. THE REAR SEAT BELTS HAVE ALWAYS BEEN EXTREMELY TOUCHY. NOT HAVING ANY KIDS AND RARELY HAVING BACK SEAT PASSENGERS THIS PROBLEM WASN'T NOTICED. RECENTLY I RODE IN THE BACK SEAT AND EVEN SLIGHTLY BREATHING WOULD MAKE THE BELTS RE-TRACK TO THE POINT YOU CAN NOT EVEN BREATHE OUT. AGAIN THE LOCAL DEALERSHIP SAID THERE IS NOTHING WRONG WITH THEM. WROTE TO HONDA 9/28/2012 REQUESTING THEY REPLACE THE SEAT BELTS AND CURRENTLY WAITING FOR A RESPONSE. *TR
Engine, Sep 12, 2012
WHILE DECELERATING ON A HIGHWAY EXIT RAMP, I HEARD A LARGE WHIRRING NOISE COMING FROM THE RIGHT SIDE OF THE ENGINE COMPARTMENT. THEN A LARGE BANG FROM THE ENGINE COMPARTMENT FOLLOWED BY A THUMPING NOISE WHICH STARTED IN THE ENGINE COMPARTMENT AND ENDED BOUNCING UNDERNEATH THE BODY OVER SEVERAL SECONDS. STOPPED THE CAR AND LOOKED UNDERNEATH AND ON THE ROAD, BUT COULD NOT FIND ANY BELTS OR MATERIAL. TOOK THE CAR INTO A HONDA DEALERSHIP WHO INFORMED ME THAT THE AC WAS COMPLETELY DESTROYED. THE ESTIMATE TO FIX WAS OVER $4300 FOR THE COMPLETE SYSTEM WHICH OVER $3000 WAS IN PARTS. THEY INFORMED ME THE BANGING NOISE WAS THE COMPRESSOR CLUTCH LOCKING THEN FLYING APART SENDING PIECES THROUGH OUT THE ENGINE COMPARTMENT. THERE WAS NO MENTION OF A THOROUGH INSPECTION OF THE REST OF THE ENGINE OR BODY FOR DAMAGE FROM THE FLYING DEBRIS OF THE BROKEN COMPRESSOR CLUTCH. THE DEALER INDICATED THE ALIN HONDA CLASS ACTION LAWSUIT WAS NOT SETTLED AND COULD NOT GIVE ESTIMATES OF POSSIBLE PAYMENTS. *TR
Power train, Aug 31, 2012
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO OPERATE WITHOUT ANY WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION HAD A MANUFACTURER DEFECT AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE AND REFERRED HIM TO THE NHTSA. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 120,000.
Engine and engine cooling, Structure, Jul 23, 2012
THIS IS NOT SO MUCH A SAFETY ISSUE AS A FINANCIAL ONE. IT SEEMS THAT BITS OR METAL GO THROUGH THE COMPRESSOR. AC WAS REPAIRED BY (BAILEY) DEALERSHIP UNDER/AT 24,000 MIL. NOW AT 76 K, AC WENT OUT AGAIN. DEALER (MOMENTUM) WANTED $4,010. TO REPAIR BUT HONDA OFFERED TO PAY 1/2 LEAVING MY SHARE TO BE $2,005. TOO MUCH. I HAD COMPRESSOR, ETC REPLACED ELSEWHERE FOR MUCH LESS AND WAS TOLD THERE WAS NO OIL IN THE COMPRESSOR. I WOULD LIKE THIS INFO. SENT TO THE HONDA MANUFACTURE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Jul 13, 2012
TL* THE CONTACT OWNS A 2004 HONDA CR-V. WHILE PARKED, THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS BUT THE MECHANIC REFERRED THE CONTACT TO THE DEALER. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Air bags, Seat belts, Jul 9, 2012
SRS LIGHT COMES ON AND STAYS ON. FAULTY SEAT BELT BUCKLE SWITCH. *TR
Engine and engine cooling, Electrical system, Jun 29, 2012
MY AIR CONDITIONER CONDENSER EXPLODED. I TURNED ON THE AIR CONDITIONER AND AT FIRST HOT AIR WAS COMING THROUGH..THEN NOTHING. TOOK IT TO THE HONDA DEALER IN MANASSAS AND THEY INFORMED ME THAT THE AIR CONDITIONER CONDENSER EXPLODED AND THERE WERE SMALL METAL PIECES THROUGHOUT THE LINE. THEY WANTED OVER $4000 TO REPAIR IT. THEY LATER COUNTER OFFERED TO FIX IT FOR $2600. AFTER I DID RESEARCH I FOUND THAT THIS WAS A COMMON PROBLEM FOR CRV'S 2002-2004. I WAS TOLD NOT TO DRIVE THE CAR BECAUSE THE CONDENSER COULD LOCK UP AND CAUSE OTHER PROBLEMS. I DON'T UNDERSTAND WHY I HAVE TO PAY FOR SOMETHING THAT IS CLEARING A DAMAGE AND DEFECTIVE PIECE OF MACHINERY THAT WAS INSTALLED BY HONDA. THIS IS MY CAR THAT I NEED SO THAT I CAN CONTINUE TO SERVE MY COMMUNITY AS A VOLUNTEER AND AS A SUBSTITUTE TEACHER. *TR
Engine and engine cooling, Other or unspecified, Jun 21, 2012
AS I WAS DRIVING, WITHOUT WARNING I HEARD A LOUD "METALIC" NOISE THAT SOUNDED AS THOUGH I HAD RUN OVER SOMETHING. AS I WAS SEEKING A PLACE TO TURN OFF OF THE ROAD, THE SOUND STOPPED FOR A FEW SECONDS THEN RETURNED. AT THAT TIME, I LOST MY POWER STEERING AND HAD DIFFICULTY PULLING OFF TO A SIDE ROAD THAT I FOUND SEVERAL HUNDRED FEET FROM WHERE THE INCIDENT OCCURRED. WHEN I GOT OUT OF THE CAR, I NOTED THAT THERE WAS A CHUNK OF METAL PROTRUDING FROM THE BOTTOM OF THE CAR NEAR THE PASSENGER SIDE FRONT TIRE. WHEN THE CAR WAS FINALLY TOWED TO A HONDA DEALER, I WAS TOLD THAT THE AIR CONDITIONER COMPRESSOR HAD EXPLODED! I UNDERSTAND WEARABLE PARTS BREAKING BUT EXPLODING! I WAS WITHIN A MILE OF APPROACHING AN ON-RAMP TO A 3-LANE HIGHWAY AND SHUDDER TO THINK OF WHAT WOULD HAVE HAPPENED HAD THE EXPLOSION OCCURRED ON THE INTERSTATE! BEYOND THE INCONVENIENCE AND COST (APPROACHING $2,000), THIS TYPE OF CATASROPHIC INCIDENT IS EXTREMELY DANGEROUS. THE EXPLOSION CAUSED ME TO LOSE FULL CONTROL OF MY VEHICLE AND MOST DEFINITELY COULD HAVE CAUSED A VERY SERIOUS ACCIDENT. *TT
Air bags, Jun 18, 2012
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V260000 (AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE) AND WAS REPAIRED. APPROXIMATELY FOUR MONTHS AFTER THE REPAIR, THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Equipment, Jun 15, 2012
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED WHILE DRIVING 35 MPH, THE AIR CONDITIONER FAILED. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE TEST RESULTS SHOWED A FAULTY AIR COMPRESSOR THAT NEEDED TO BE REPLACED. THE CONTACT DID NOT REPAIR THE AIR COMPRESSOR. THE CONTACT STATED THE VEHICLE WOULD BECOME EXTREMELY HOT DURING WARM WEATHER AND THE LACK OF AIR CONDITIONER MADE IT DIFFICULT TO DRIVE. THE FAILURE MILEAGE WAS 133,000.
Electrical system, Jun 12, 2012
MY A/C SYSTEM BLOW OUT HOT AIR ABOUT 7DAY AGO. WENT TO THE HONDA DEALERSHIP, THE SERVICE TOLD ME THE CONDENSER AND THE COMPRESSOR OF THE A/C SYSTEM STOP WORKING. IT WOULD COST 3000 TO FIX. *TR
Air bags, Jun 6, 2012
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V260000 (AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE). AFTER HAVING THE REPAIRS COMPLETED, THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE LIGHT DID NOT ILLUMINATE UNTIL THE VEHICLE WAS TAKEN IN FOR RECALL REPAIRS. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
Exterior lighting, Jun 2, 2012
I TOOK MY 2004 CR-V TO HONDA DEALER FOR LOW BEAM HEADLIGHT WIRING TO BE REPLACED UNDER RECALL. I WAS TOLD THEY DID NOT HAVE PART AND WILL CALL WHEN THEY GET IT. I HAVE CALLED A 2ND TIME FOR REPAIR AND STILL TOLD PART WAS NOT AVAILABLE. AS OF THIS E-MAIL IT HAS BEEN 2 MONTHS AND NO RESPONSE FROM DEALER. *TR
Vehicle speed control, May 16, 2012
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT THE THROTTLE BODY WAS DEFECTIVE. THEY REPAIRED THE VEHICLE. THE CONTACT ALSO STATED THAT ONCE THE VEHICLE WAS TAKEN HOME, HE WAS LEAVING HIS RESIDENCE AND THE VEHICLE WAS IDLING AT 2,800 RPM'S. THE CONTACT REMOVED HIS FOOT FROM THE BRAKE PEDAL AND THE VEHICLE ACCELERATED ON ITS OWN TO 50 MPH. THE CONTACT ALSO STATED THAT HIS FOOT WAS NOT ON THE ACCELERATOR PEDAL DURING THE FAILURE. IN ORDER TO STOP THE VEHICLE FROM ACCELERATING THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL AND SHIFT INTO NEUTRAL. THE DEALER WAS NOTIFIED AND THEY HAD A REPRESENTATIVE PICK UP THE VEHICLE. THE FAILURE RECURRED WHEN THE REPRESENTATIVE OPERATED THE VEHICLE. THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER STATED THAT HE DID NOT TAKE THE VEHICLE TO THE PROPER DEALER TO BE REPAIRED. THE FAILURE MILEAGE WAS 182,200.
Seat belts, May 16, 2012, crash
TL*THE CONTACT OWNS A 2004 HONDA CR-V. WHILE PARKED, THE CONTACT NOTICED THAT THE SEAT BELT LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. AFTER REVIEWING THE MANUAL, THE CONTACT LEARNED THAT THE WARNING LIGHT INDICATED A FAILURE WITH THE FRONT PASSENGER SIDE SEAT BELT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. ..UPDATED 07/13/12 *BF THE CONSUMER STATED HE WAS REAR ENDED AND THE SEAT BELT DID NOT PROPERLY RESTRAIN HIM. HE SUFFERED A SLIGHT HEAD INJURY. UPDATED 07/18/12