2010 Honda CR-V
Problems, recalls and owner-reported issues
Air bags is the leading concern among 481 owner complaints filed for this model year. This is the 13th highest complaint count among 26 CR-V model years with reports.
Of the 2010 reports, 31 involved a crash and 2 involved a fire. 16 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Structure, frame and membersMar 30, 2023
Honda (American Honda Motor Co.) is recalling certain 2007-2011 CR-V vehicles that were sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Washington D.C., and Wisconsin. An accumulation of road salt may cause the frame to corrode and possibly detach the rear trailing arm.
A detached rear trailing arm can cause a loss of vehicle control, increasing the risk of a crash.
Dealers will inspect and install a support brace or repair the rear frame, as necessary, free of charge. Depending on the extent of any corrosion damage, Honda may offer to repurchase the vehicle. Owner notification letters were mailed May 22, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is UE3.
Campaign 23V228000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Campaign 19V502000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2013 Acura ILX, 2015 RDX, 2005-2010 and 2012 RL, 2009-2014 TL, 2010 and 2012 ZDX, 2007-2011 CR-V, 2011-2013 and 2015 CR-Z, 2009-2013 Fit, 2013 Fit EV, 2010-2011 and 2013 Insight and 2007-2014 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are S5B and W59.
Campaign 19V500000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 16, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Campaign 19V378000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleSep 27, 2018
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Campaign 18V661000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
Campaign 18V042000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleAug 31, 2017
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Campaign 17V545000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 29, 2017
Honda (American Honda Motor Co.) is recalling certain 2007-2011 Honda CR-V vehicles which have had the passenger frontal air bag replaced. The air bag inflator repair kit may have been assembled by the supplier with an incorrect wire harness.
If an inflator with an incorrect wire harness is installed, the air bag may not deploy as intended, increasing the risk of injury in the event of a crash.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag inflator, free of charge. The recall began on August 3, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KF9.
Campaign 17V417000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
Campaign 17V030000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 24, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless already included in "Zone A" above, Honda is recalling certain model year 2008 Honda Accord, 2006-2008 Civic, Civic Hybrid and Civic GX, and 2007-2008 CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.
Campaign 16V346000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleFeb 3, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2007-2011 Honda CR-V, 2011-2015 CR-Z, 2010-2014 FCX, and Insight, 2009-2013 Fit, 2013-2014 Fit EV, 2007-2014 Ridgeline, 2013-2016 Acura ILX, 2013-2014 Acura ILX Hybrid, 2007-2016 RDX, 2005-2012 Acura RL, 2009-2014 Acura TL, and 2010-2013 Acura ZDX vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JY0, JY1, and JY2.
Campaign 16V061000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Aug 4, 2011
HONDA IS RECALLING CERTAIN MODEL YEAR 2005-2010 ACCORD, 2007-2010 CR-V, AND 2005-2008 ELEMENT PASSENGER CARS MANUFACTURED FROM JULY 1, 2004, THROUGH SEPTEMBER 3, 2010. THE OUTER RACE OF THE SECONDARY SHAFT BEARING MAY BE BROKEN DURING CERTAIN DRIVING STYLES. A BROKEN OUTER RACE MAY CAUSE ABNORMAL NOISE, THE MALFUNCTION INDICATOR LIGHT TO TURN ON, AND ALLOW CONTACT BETWEEN THE TRANSMISSION IDLE GEAR AND AN ELECTRONIC SENSOR HOUSING WITHIN THE TRANSMISSION.
THIS COULD RESULT IN A SHORT CIRCUIT CAUSING THE ENGINE TO STALL. ADDITIONALLY, BROKEN PIECES OF THE OUTER RACE OR BALL BEARING FROM THE SECONDARY SHAFT MAY BECOME LODGED IN THE PARKING PAWL RESULTING IN THE VEHICLE ROLLING AFTER THE DRIVER HAS PLACED THE GEAR SELECTOR IN THE PARK POSITION. ENGINE STALL AND UNEXPECTED VEHICLE MOVEMENT INCREASES THE RISK OF A CRASH OR PERSONAL INJURY TO PERSONS WITHIN THE PATH OF A ROLLING VEHICLE.
HONDA WILL NOTIFY OWNERS AND DEALERS WILL UPDATE THE AUTOMATIC TRANSMISSION CONTROL MODULE SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 27, 2011. OWNERS MAY CONTACT HONDA AUTOMOBILE CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 11V395000 on NHTSA.gov
Electrical systemJan 6, 2011
HONDA IS RECALLING CERTAIN MODEL YEAR 2010 HONDA ACCORD AND CR-V VEHICLES. THERE IS A POTENTIAL FAILURE WITH THE ENGINE WIRING HARNESS CONNECTOR WHICH MAY CAUSE INTERMITTENT SPARK FIRING OR THE ENGINE TO STALL.
AN ENGINE STALL WILL INCREASE THE RISK OF A CRASH.
DEALER WILL INSPECT AND REPLACE THE IGNITION WIRING HARNESS CONNECTOR FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 24, 2011. OWNERS MAY CONTACT HONDA AT 1-800-999-1009.
Campaign 11V004000 on NHTSA.gov
Representative owner complaints
481 reports, newest first.
Air bags, Jul 12, 2017
TAKATA INFLATORS HONDA MOTOR CORP, HAS AN ENGINEERING REPORT THAT SHOWED THE TAKATA INFLATORS ARE UNSAFE, BUT YET HONDA ONLY RECALLED MY DRIVERS SIDE AIRBAG. THEY HAVE NOT RECALLED THE PASSENGER SIDE AIRBAG ON MY VEHICLE. WHY HASN'T HONDA RECALLED THE PASSENGER SIDE OF MY CAR. THIS NEEDS TO BE INSPECTED TO TO CONFIRM WHICH PARTS ARE USED , AND HONDA DOES NOT EVEN KNOW WHAT INFLATOR OR PROPELLANT WAS USED ON MY CAR. THE LEAST THEY CAN DO IS INSPECT THE VEHICLE TO SEE IF TAKATA PARTS WERE USED AND IF SO RECALL THE PASSENGER SIDE AIRBAG.
Electrical system, Other or unspecified, Jun 15, 2017
HOT SUNNY AND HUMID DAY HEADING TO WORK WHEN TURNING ON THE AIR CONDITIONING IT BLOWS WARM TO HOT AIR AS THE CAR IS ALREADY WARM FROM THE SUN IT DOESNT BLOW COLD AIR AND IF IT DOES ITS RARELY AND WONT LAST LONG. I HAVE SEEN A LAWSUIT WAS FILED AND SETTLED BUT MY YEAR OF THE CAR WASNT MENTIONED BUT SEEMS TO BE MORE THAN JUST MINE AS WELL. JUST PURCHASED OCTOBER 2016
Other or unspecified, Jun 14, 2017
PROBLEMS WITH THE AIR CONDITIONING CONDENSERS OR COMPRESSORS.THE AC COMPRESSOR MAY SEIZE RESULTING IN LOSS OF COLD AIR FROM THE AC VENTS. OFTEN WHEN THE COMPRESSOR FAILS IN THE FASHION, DEBRIS IS SPREAD THROUGH OUT THE ENTIRE AIR CONDITIONING SYSTEM RESULTING IN VERY EXPENSIVE REPAIRS. PROBLEM DATA REPAIRPAL VERIFIED AVERAGE MILEAGE: 102,280 (22,500'260,000) 17 MODEL YEARS AFFECTED: 1997, 1999, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
Air bags, May 18, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE RECALL REPAIR PERFORMED DUE TO THE DEALER'S LACK OF COMMUNICATION. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT AFTER THE DEALER WAS CONTACTED, THEY COPIED THE CONTACT'S INFORMATION AND TOLD THEM THEY WOULD CALL BACK TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO CALL THE LOCAL DEALER AGAIN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, May 4, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Other or unspecified, Fuel/propulsion system, Apr 19, 2017
CATALYTIC CONVERTER FAILURE. I ALSO FOUND OUT THAT THE VEHICLE IS COVERED UNDER AN EXCESSIVE OIL COMSUMPTION WARRANTY WHICH THEY WILL REPLACE THE ENGINE PISTON RINGS DUE TO OIL ENTERING THE SYSTEM. THIS PROBLEM WILL ALSO CAUSE OIL TO GET INTO THE FUEL SYSTEM AND EVENTUALLY GET IT THE CATALYTIC CONVERTER CAUSING IT TO FOULED AND SET EFFICIENCY CODES .I AM IN THE PROCESS OF ENQUIRE TO SEE IF HONDA WILL REPLACE THE CATALYTIC CONVERTER.
Engine, Apr 17, 2017
IN AUGUST OF 2015 HONDA ISSUED A WARRANTY EXTENSION NOTIFICATION FOR STICKING PISTON RINGS RESULTING IN HIGH ENGINE OIL CONSUMPTION. IN 2015 I BEGAN TO ADD OIL IN-BETWEEN REQUIRED OIL CHANGES AND REPORTED THE CONDITION TO MANCHESTER HONDA IN JULY. THE RATE IS APPROXIMATELY 1QT/2,500 MILES. HONDA AGREES THIS IS 'ABNORMAL' BUT THAT THE RATE DOES NOT MEET THE 'EXCESSIVE' CONSUMPTION REQUIRED TO BE COVERED UNDER THE WARRANTY EXTENSION NOTIFICATION. THAT RATE IS NOT DOCUMENTED ANYWHERE AND REPORTED TO BE 1QT/1,000 MILES. FOR 'CUSTOMER SATISFACTION' HONDA HAS AGREED TO FIX THE PROBLEM CHARGING ME $1,000. I OBJECT TO THIS OFFER AS I PAID FOR A NORMAL CAR AND SEE NO REASON TO PAY ADDITION MONEY TO MAKE THE CAR NORMAL - I PAID FOR AND EXPECT A NORMAL CAR. THE WORD ARGUMENT - ABNORMAL VS. EXCESSIVE - HONDA HAS FORWARDED DOES NOT IMPRESS ME. THE WARRANTY NOTIFICATION STATES "... HIGH ENGINE OIL CONSUMPTION", THAT IS EXACTLY WHAT I AM EXPERIENCING. WHETHER IT IS ABNORMAL OR EXCESSIVE IS A PHILOSOPHICAL DISCUSSION HONDA CAN HAVE INTERNALLY. THE FACTS: MY CAR IS EXHIBITING HIGH ENGINE OIL CONSUMPTION; HONDA AGREES THE CONSUMPTION IS ABNORMAL AND IN 2015 ISSUED A WARRANTY EXTENSION NOTIFICATION ACKNOWLEDGING THE 2010 CR-V MODELS POTENTIALLY HAVE A STICKING PISTON RING RESULTING IN HIGH OIL CONSUMPTION. CALLING AN OFFER TO PAY A SECOND TIME FOR THE NORMAL CAR I PURCHASED DOES NOT, IN MY MIND, AMOUNT TO CUSTOMER SATISFACTION. TOGETHER THE TERMINOLOGY EXCUSE HONDA HAS PRESENTED, THE HOLLOW CUSTOMER SATISFACTION OFFER AND LACK OF SUPPORT FROM THE ENTIRE HONDA SERVICE TEAM ADDS TO MY ANGER AND FRUSTRATION. MY REQUEST IS TO HAVE HONDA PERFORM WHATEVER REPAIRS NECESSARY TO YIELD THE PRODUCT I PURCHASED - A NORMAL CAR THAT DOES NOT EXHIBIT HIGH ENGINE OIL CONSUMPTION.
Electrical system, Latches/locks/linkages, Apr 12, 2017
TL* THE CONTACT OWNS A 2010 HONDA CR-V. WHILE THE VEHICLE WAS PARKED, ALL FOUR OF THE DOORS LOCKED AND COULD NOT BE RE-OPENED ELECTRONICALLY OR MANUALLY. THE VEHICLE'S HOOD AND TRUNK ALSO COULD NOT BE OPENED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN INDEPENDENT USED CAR DEALER WAS CONTACTED AND STATED THAT THE ISSUE OCCURRED WITH MANY HONDA VEHICLES, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THERE WERE NO RECALLS RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Air bags, Apr 6, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Apr 5, 2017
I RECENTLY RECEIVED A NOTICE FROM HONDA CORPORATE REGARDING THE AIRBAG RECALL. THIS REMINDED ME THAT ABOUT A YEAR AGO MY DEALERSHIP SENT ME A LETTER ABOUT IT AND ASKED ME TO SIGN A FORM THAT SAID I WOULD NOT DRIVE MY CAR UNTIL THE AIRBAG WAS REPLACED IF I FORFEIT THE DAILY $15 THEY WOULD GIVE ME FOR TRANSPORTATION, WHICH WAS NOT A REASONABLE AMOUNT AT ALL. AT THAT TIME THEY HAD ME ON A WAITING LIST AND NEVER CONTACTED ME WHEN PARTS BECAME AVAILABLE. I HAD CALLED SEVERAL TIMES TO FOLLOW UP. I CALLED TODAY AND SAID I RECEIVED A LETTER NOTING THAT THE FEDERAL GOVERNMENT IS INVOLVED AND AWARE AND NOW SUDDENLY THEY HAVE THE PARTS? I AM COMPLAINING ABOUT THE DEALERSHIP'S LACK OF FOLLOW UP FOR THEIR CUSTOMERS' SAFETY. THE DEALER SERVICE CENTER NAME IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Mar 30, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 06/08/17 *BF *AS
Air bags, Mar 30, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Mar 29, 2017
2010 HONDA CR-V. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG INFLATOR RECALL NOTICE. *SMD UPDATED 03/29/2017*JS
Air bags, Mar 28, 2017
TAKATA RECALL. TOOK MY CARE IN FOR TAKATA RECALL. WAS TOLD I WOULD GET OIL CHANGE. OIL WAS NOT CHANGED AS CONFIRMED BY PRIVATE MECHANIC, AND WAS LOW EVEN THO MY "REPORT CARD" INITIALLY SAID OIL WAS GOOD. NOW I HAVE NO WAY OF KNOWING IF THEY LIED ABOUT THE AIRBAG INFLATOR AS WELL AS THE OIL LEVEL AND THE A1 SERVICE. I COULD BE DRIVING A DEADLY CAR. THEY ARE LIARS AND CHEATS. HERSON HONDA, ROCKVILLE MARYLAND.
Steering, Mar 28, 2017
MY CAR IS STATIONARY, TOOK IT IN TO HAVE AIR BAGS REPLACED, DEALERSHIP CALLS AND SAYS THAT MY RACK AND PINION NEEDS TO BE REPLACED AT A COST OF $1,300. HOW LONG BEFORE THIS GOES OUT COMPLETELY OR WHAT DO I DO IN THIS CASE? I CAN'T AFFORD IT.
Air bags, Mar 28, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering, Mar 27, 2017
LEAKING RACK & PINION BOOTS DETECTED DURING OIL CHANGE ON 2/06/2017 AT DEALERSHIP.
Air bags, Mar 27, 2017
TAKATA RECALL AFTER IT BECAME CLEAR THAT OUR CAR WAS INCLUDED IN THE RECALL, I CONTACTED OUR LOCAL DEALER (MANCHESTER HONDA, MANCHESTER, CT) ON FEBRUARY 9, 2016, TO SCHEDULE THE REQUISITE REPAIR. I WAS TOLD THAT THE REPLACEMENT INFLATORS WERE UNAVAILABLE, WITH NO TIMETABLE FOR ARRIVAL, AND THAT WE WOULD BE CONTACTED BY THE DEALERSHIP WHEN THE INFLATORS WERE RECEIVED. WE HAVE YET TO HEAR FROM THEM. FROM WHAT I CAN TELL, WE ARE IN THE RELATIVELY LOW-DANGER "ZONE C", BUT 14 MONTHS STILL SEEMS AN INORDINATELY LONG TIME TO WAIT FOR SO CRITICAL A SAFETY-RELATED REPAIR. BEYOND THAT, IT REMAINS UNCLEAR WHETHER BOTH FRONT AIRBAGS ARE TO RECEIVE NEW INFLATORS OR JUST THAT ON THE DRIVER'S SIDE. THE DEALERSHIP REPRESENTATIVE TO WHOM I SPOKE SEEMED UNABLE TO EVEN UNDERSTAND THE QUESTION, LET ALONE ANSWER IT.
Air bags, Mar 27, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Seats, Mar 20, 2017
DRIVERS SIDE SEAT ASSEMBLY BROKE AND DEFECTIVE. A SEAT ASSEMBLY SHOULD NOT BREAK ESPECIALLY ON THE DRIVERS SIDE. THE METAL SEAT ASSEMBLY BROKE ON DRIVERS SIDE. DEALER SERVICE REP SAID THEY HAVE SEEN A FEW THESE SEAT ASSEMBLIES BREAKING ON THE HONDA CRV 2010 MODEL YEAR. THIS IS EXTREMELY DANGEROUS AS WHEN YOU GO TO ACCELERATE THE SEAT PUSHES BACK AND YOUR FOOT LOOSES CONTROL OF THE ACCELERATOR. THIS SHOULD BE A RECALL OR AT LEAST A TECHNICAL BULLETIN.
Air bags, Mar 14, 2017
TAKATA RECALL -- NO REMEDY AVAILABLE FOR THIS RECALL 12 MONTHS (MARCH 2016) AFTER FIRST BEING ALERTED TO THE ISSUE.
Air bags, Mar 9, 2017
TAKATA RECALL AIR BAGS RUPTURING IN CRASHES LIABLE TO CAUSE SERIOUS INJURY AND EVEN DEATH. NO CORRECTIVE ACTION TAKEN YET BY THE MANUFACTURER.
Air bags, Mar 2, 2017
FOR THE PAST YEAR I HAVE BEEN CALLING THE WESTFIELD, MA HONDA DEALERSHIP TO SCHEDULE AND REPLACE MY DEFECTIVE AIR BAG. EACH OF THE CALLS I MADE WHERE IGNORED, I'M DRIVING A LOADED CAR WHICH MAY KILL ME. I WANT IT REPAIRED
Engine, Feb 10, 2017
I HAD TAKEN MY CAR TO MY LOCAL HONDA DEALERSHIP IN 2015 TO CHECK FOR OIL LEAK SINCE THE OIL LIGHT WOULD COME ON BETWEEN OIL CHANGES. THEY DID NOT FIND ANY LEAKS AND SAID THE CAR WAS WORKING AS NORMAL. I EXPERIENCED THE PROBLEM AGAIN IN 2016 2 MONTHS AFTER AN OIL CHANGE THE LIGHT CAME ON AGAIN. I GOGGLED IT AND FOUND THAT MY CAR WAS SUBJECT TO AN EXTENDED WARRANTY FOR THE ISSUE UNTIL 8 YEARS OR 125K MILES. I CONTACTED MY NEW DEALERSHIP AND TOOK MY CAR IN. MY ADVISOR STATED THAT AN OIL CONSUMPTION TEST WOULD NEED TO BE DONE WHICH CONSISTED OF AND OIL CHANGE AND BRINGING IT BACK IN 1000 MILES LATER TO SEE MORE THAN 1 QUART OF OIL HAD BEEN BURNED. SINCE I WOULD BE OVER THE EXTENDED WARRANTY PERIOD AT THE END OF THE TEST I CONTACTED HONDA DIRECTLY TO MAKE SURE IT WOULD BE COVERED. I SPOKE WITH REBECCA WHO ASSURED ME THAT SINCE I HAD STARTED THE TEST BEFORE THE WARRANTY PERIOD WAS OVER I WOULD BE FULLY COVERED. I TOOK THE CAR BACK AT 1000 MILES AND THAT SAID THERE WAS NO ISSUE. IN JAN 2017 MY OIL LIGHT CAME ON AGAIN. I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY DISCOVERED IT WAS BURNING MORE OIL THAN 1 QUART PER 1000 MILES. MY CAR NOW HAD 127653 MILES. HONDA IS NOW REFUSING TO FIX THE ISSUE UNDER THE EXTENDED WARRANTY. I SPOKE WITH THE REPRESENTATIVE FROM AMERICAN HONDA CORP AND SHE STATED THAT EVEN THOUGH I WAS TOLD IT WOULD BE COVERED SINCE THE PROCESS WAS STARTED BEFORE THE EXTENDED WARRANTY EXPIRED THAT INFORMATION WAS NOT CORRECT AND SHE WOULD GIVE A COACHING TO THE REPRESENTATIVE THAT NOTED MY FILE.
Air bags, Feb 9, 2017
TAKATA RECALL: HONDA IS DOING A POOR JOB OF NOTIFYING CUSTOMERS OF THEIR AIRBAG RECALL. I RECEIVED ONLY ONE LETTER WHEN THEIR AIRBAG PROBLEM WAS ANNOUNCED, BUT NO NOTIFICATIONS SINCE. I HAVE BEEN TRACKING THE RECALL STATUS ON THEIR WEBSITE USING MY VIN#, HOWEVER IT CONTINUES TO INDICATE "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. FRUSTRATED BY THIS SAFETY CONCERN, I FINALLY CALLED MY LOCAL HONDA DEALER FOR UPDATE AND THEY CASUALLY STATED THEY WOULD ORDER AN AIRBAG AND INSTALL IT IN TWO DAYS. WHAT?? WHY IS HONDA NOT NOTIFYING OWNERS THAT A FIX IS AVAILABLE? THIS IS OUTRAGEOUS AND IRRESPONSIBLE!