2011 Honda CR-V
Problems, recalls and owner-reported issues
Air bags is the leading concern among 553 owner complaints filed for this model year. This is the 8th highest complaint count among 26 CR-V model years with reports.
Of the 2011 reports, 29 involved a crash and 2 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersMar 30, 2023
Honda (American Honda Motor Co.) is recalling certain 2007-2011 CR-V vehicles that were sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Washington D.C., and Wisconsin. An accumulation of road salt may cause the frame to corrode and possibly detach the rear trailing arm.
A detached rear trailing arm can cause a loss of vehicle control, increasing the risk of a crash.
Dealers will inspect and install a support brace or repair the rear frame, as necessary, free of charge. Depending on the extent of any corrosion damage, Honda may offer to repurchase the vehicle. Owner notification letters were mailed May 22, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is UE3.
Campaign 23V228000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Campaign 19V502000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2013 Acura ILX, 2015 RDX, 2005-2010 and 2012 RL, 2009-2014 TL, 2010 and 2012 ZDX, 2007-2011 CR-V, 2011-2013 and 2015 CR-Z, 2009-2013 Fit, 2013 Fit EV, 2010-2011 and 2013 Insight and 2007-2014 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are S5B and W59.
Campaign 19V500000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 16, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Campaign 19V378000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleSep 27, 2018
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Campaign 18V661000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
Campaign 18V042000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleAug 31, 2017
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Campaign 17V545000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 29, 2017
Honda (American Honda Motor Co.) is recalling certain 2007-2011 Honda CR-V vehicles which have had the passenger frontal air bag replaced. The air bag inflator repair kit may have been assembled by the supplier with an incorrect wire harness.
If an inflator with an incorrect wire harness is installed, the air bag may not deploy as intended, increasing the risk of injury in the event of a crash.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag inflator, free of charge. The recall began on August 3, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KF9.
Campaign 17V417000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
Campaign 17V030000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 24, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless already included in "Zone A" above, Honda is recalling certain model year 2008 Honda Accord, 2006-2008 Civic, Civic Hybrid and Civic GX, and 2007-2008 CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.
Campaign 16V346000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleFeb 3, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2007-2011 Honda CR-V, 2011-2015 CR-Z, 2010-2014 FCX, and Insight, 2009-2013 Fit, 2013-2014 Fit EV, 2007-2014 Ridgeline, 2013-2016 Acura ILX, 2013-2014 Acura ILX Hybrid, 2007-2016 RDX, 2005-2012 Acura RL, 2009-2014 Acura TL, and 2010-2013 Acura ZDX vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JY0, JY1, and JY2.
Campaign 16V061000 on NHTSA.gov
Representative owner complaints
553 reports, newest first.
Other or unspecified, Aug 30, 2023
On Saturday, August 26, 2023 we were locked out of our 2011 Honda CR-V and had to call for assistance to get into the car. Neither of the key fobs worked and even attempting to unlock the drivers side door with the key did not work. Everything worked perfectly fine the day before. There were no issues whatsoever with the door locks prior to this. We called AAA, they got us in the car from the passenger side door. Drivers side door still would not open from the inside or outside of the car. Took it to the Honda dealer and was told it was the DOOR LOCK ACTUATOR. We did a little digging and discovered that there was a class action lawsuit regarding this that was filed in January 2013 and a recall on this part in this particular model in 2014. At that time, our door lock actuator was working, so they did nothing with it. But, many years later, here we are, it malfunctioned, and we are now out $853.30 to have the door lock actuator fixed as well as the Master Window Switch, which was broken by the dealer while attempting to get the drivers side door open. (There were no problems with windows prior to this either.) I have found MANY people online who have had to pay for this repair because Honda said nothing was wrong with this on their cars back when the recall was in place. My husband could have been trapped in the car had something happened on the road affecting the passenger side of the car. (Since he had to climb thru from the passenger side to get into the drivers side of the car.) And I don't feel it is right that ALL of the Hondas involved were not fixed back when they discovered a problem in 2013. There are A LOT of these cars on the road right now, and this is NOT SAFE.
Structure, Aug 21, 2023
The contact owns a 2011 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Structure, Aug 11, 2023
The contact owns a 2011 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Engine, Aug 5, 2023
The oil consumption of this vehicle is extremely high and has progressively gotten worse to the point it has become undrivable. I have to put oil in every other day. It's completely not okay to make and sell faulty vehicles
Structure, Aug 4, 2023
The contact owns a 2011 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Structure, Jul 17, 2023
I was sent a recall notice fora SAFETY DEFECT that the rear frame that can deteriorate and trailing arm can fall off. I called the Honda of ILLINOIS dealer In Springfield Illinois to schedule an appointment for the recall and was told I would be put on a Waiting list and they only schedule 2 of these recalls per week. This vehicle is the only mode of transportation, and is driven on the highway to and from a nearby city 40 minutes away on a daily basis. There are children being transported in this vehicle and I am concerned for their safety. I called as soon as I received the recall notice in May and have yet to hear back from them as to when It can be repaired. This is a safety issue and I feel needs addressed . (update) they returned the call as I was typing this note and they tell me "there is quite a few people ahead of me that have this recall" This is unacceptable to have to wait over 60 days for a recall repair that is a safety issue!
Structure, Jul 14, 2023
I received an open recall notice via email on 1 May 2023 for my 2011 Honda CR-V. The notice stated that my vehicle was added to the open recall on 9 Apr 2023. My vehicle has been housed in the state of Virginia since August 2016 (7 years) that is affected by the recall NHTSA campaign number: 23V228, Honda code for recall: XDZ. Our family is active duty military and our vehicles are registered in the state of residence other than Virginia as required by law. I believe my 2011 Honda CR-V is affected by the recall and fear for my and my family's safety. For an unknown reason, the recall was removed from my vehicle. I contacted Honda Customer Service on 14 July 2023, requested Honda to escalate my concern, and I have been assigned a Honda case number by representative Jaslyn.
Structure, Jul 10, 2023
The contact owns a 2011 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Power train, Jul 10, 2023
I was at a corner waiting for traffic to clear so I could make a turn left. When I started to accelerate the vehicle started to hesitate and continued. The on coming car had to slam on their brakes and swerve to avoid hitting my passenger side. Since that time I had found out there was a service bulletin relating to this problem. Honda Service Bulletin 17-040. This is my granddaughters car and now I am reluctant to let her drive the vehicle. It is a very serious safety issue!! My frustration is that when I have discussed the issue with 2 different Honda dealers they didn't disclose there was a bulleting but rather recommended changing the transmission fluid and the information was confusing. One dealer recommended changing the fluid once and another recommended I change it three times at the same appointment. Since the incident I have had an opportunity to drive my other granddaughters 2011 Honda CRV and it is displaying the same shudder issue on acceleration and when you are at 40 miles and try to accelerate which she noticed. Obviously, if you were trying to pass another vehicle on a two lane highway and it started the shudder you would be involved in a head on crash resulting in serious injury or death. I believe there should be a recall to correct this problem. The cost to replace the torque converter is $3,000 +. The bulletin 17-040 states the affect vehicles are 2012-14. It needs to be revised to include 2011 Honda CRV vehicle. I found the bulletin myself through a group that shares information regarding Honda CRV vehicles. The bulletin was issued on May 20, 2017 06492 Version 1. The vehicle number for the 2011 Honda CRV is 5J6RE4H72BL017198
Latches/locks/linkages, Jul 7, 2023
The contact owns a 2011 Honda CR-V. The contact stated that while driving at an undisclosed speed, the driver’s and passenger’s side front doors were making an abnormal grinding sound. While depressing the lock button, the noise ceased. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that all four door actuators needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 230,000.
Electrical system, Jul 5, 2023
My driver door and my back hatchback door would not open or unlock. I tried the actual key in the drivers door would not open and I tried two different remotes & neither would open the driver door or the back hatchback. I’m having to replace the actuator in both doors at this time!
Other or unspecified, Jun 30, 2023
Severe erosion under framing and exhaust of vehicle. Safety risk of the frame falling off and injuring myself or others on the road. Car could easily result in a major accident. Problem has been confirmed by a Honda dealer, that is how I found out the entire frame is eroded. No inspection has been done by manufacturer. No warning lights or messages, only very loud exhaust sound.
Air bags, Jun 23, 2023
My airbag light came on on June 2, 2023. I called Honda to get an appointment, inwhich I did for 6/20/23 for them to diagnose and do a state inspection. On 6/20/23, I was told that I had a FAULTY CABLE REEL. I was told that my car would not pass inspection without me getting this repaired at the cost of $760.99. I got it repaired on 6/21/23 due to the part having to be ordered and received that day.
Structure, Jun 22, 2023
The contact owns a 2011 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) and the vehicle was taken to the dealer for the recall repair; however, the dealer determined that the vehicle could not be repaired due to the extensive corrosion. The contact stated that the manufacturer was notified and offered to repurchase the vehicle; however, the repurchasing offer was less than the market value. The contact stated that the manufacturer failed to honor the recall obligations. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was undrivable. The failure mileage was approximately 143,000. Parts distribution disconnect.
Electrical system, Latches/locks/linkages, Jun 21, 2023
Faulty actuator in front passenger door, door remains locked shut and as a result the hatch is also locked shut due to connection between doors. Honda has quoted me $900 to repair including needing to destroy interior panel and pay to replace part due to issue that was recalled in 2007-09 CR-V's. Approximately mileage is 160,000.
Structure, Jun 21, 2023
The car is subject to a safety recall. I have contacted 2 Honda dealers to inspect this car. They will not schedule an inspection because the parts to repair it are on back order. The national Honda rep has told me not to drive the car and that the dealers should give me a loaner since the car will either need to be repaired or totally scrapped. The dealers will not even look at the car until they have the parts and I have explained that it is possible that the car will NOT be reparable--in which case Honda will buy it back from me. I think they are refusing to inspect the car because they don't want to give anyone a loaner while waiting for the back ordered parts. I've asked the national HOnda people to contact the local dealers to explain the correct process for dealing with this recall but they say they don't have any control over independently owned Honda dealers.
Air bags, Jun 20, 2023
My airbag light came on without any incidents accruing.
Suspension, Jun 17, 2023
The "rear frame deterioration" recall was performed by the Dealer, Honda of Keene, NH, within the requirements set out by Honda. However, the service manager at the dealer tells me the same corrosion that initiated the recall is severe and still does not allow the vehicle to pass safety inspection in my state. Therefore, I cannot use the car and is has no resale value. Per the intent of state safety inspection the car remains unsafe. He has indicated this same concern to Honda USA directly with no response to him. He has photographs of the corrosion that he offered to Honda also with no response. I have had a conversation with "Arla" at Honda USA Customer service regarding this problem on June 2nd or 3rd. They are not willing to offer me any alternative, such as a full frame repair or to repurchase if the vehicle from me. The car has been at the dealer for approximately three months now pending resolution. I have called Honda USA again requesting they call me back for the past two weeks with no response. I propose that Honda has not satisfied the recall as the vehicle remains unsafe.
Power train, Structure, Engine, Jun 5, 2023
I was driving down a road on the way to take my son to his swim team training. I got about f 5 min away from our home and I felt a large clunk, almost as if I ran something over that was large. I had difficulty steering my vehicle, had a loud weird noise coming from the vehicle, and pulled over. I inspected the vehicle outside, I hit nothing. wheels looked fine. I popped open the hood and started to inspect, it was getting dark so it was difficult to see. I found that the engine mount bolts had sheared clean off of the engine, causing the engine to drop, cracking the engine bracket and the engine almost falling out of the vehicle onto the ground. It it was not for the cross member below it may have completely fallen out.. the vehicle had to be towed as it was not drivable at this point. I had the vehicle towed to Schlossmanns Honda in Greenfield WI for repair. Currently my vehicle is at a Honda dealer being inspected for corrosion as I live in the rust belt and there is a recall for corrosion on this vehicle.
Structure, Jun 2, 2023, crash
The contact owned a 2011 Honda CR-V. The contact stated while driving at approximately 50 MPH the steering wheel jerked to the right and the vehicle to moved to the right of the road. The contact stated that when he attempted to correct the steering there was no response to his correction. The contact stated the "traction" warning light had been illuminated. The contact stated that the vehicle had driven off the road, he no longer had control, and the vehicle rolled onto the passenger side. The police arrived on the scene and wrote a report. The contact stated that all the air bags had deployed. The contact stated he was not injured. The contact stated that the vehicle was towed to an impound lot. The manufacturer had not been informed of the failure. The contact stated he had recently received a recall letter from the manufacturer for NHTSA Campaign Number: 23V228000 (Structure). The contact did not have it confirmed but he related the crash to NHTSA Campaign Number: 23V228000 (Structure). The failure mileage was approximately 150,000.
Structure, Jun 2, 2023
The contact owns a 2011 Honda CR-V. The contact received notification for NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was unavailable. The dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Structure, May 30, 2023
The contact owns a 2011 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Other or unspecified, May 8, 2023
Driver's door actuator failed. It gives a buzzing sound when the door is manually locked or when the auto lock engages when driving. I have contacted a Honda dealer in Bloomington, Indiana to find the information on recall replacement. Thank you for your help and guidance in this matter.
Suspension, Wheels, Other or unspecified, Apr 24, 2023
TPMS light comes off and on even though tires are fine. Back of vehicle shakes, and feels unstable especially on highway when speeds are higher. And you can hear a sound clicking that comes from the rear end of the vehicle.
Other or unspecified, Apr 24, 2023
I do not own this car. A dealer is selling this recalled car online. You need to know. This car isn't safe.