2011 Honda CR-V
Problems, recalls and owner-reported issues
Air bags is the leading concern among 553 owner complaints filed for this model year. This is the 8th highest complaint count among 26 CR-V model years with reports.
Of the 2011 reports, 29 involved a crash and 2 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersMar 30, 2023
Honda (American Honda Motor Co.) is recalling certain 2007-2011 CR-V vehicles that were sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Washington D.C., and Wisconsin. An accumulation of road salt may cause the frame to corrode and possibly detach the rear trailing arm.
A detached rear trailing arm can cause a loss of vehicle control, increasing the risk of a crash.
Dealers will inspect and install a support brace or repair the rear frame, as necessary, free of charge. Depending on the extent of any corrosion damage, Honda may offer to repurchase the vehicle. Owner notification letters were mailed May 22, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is UE3.
Campaign 23V228000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Campaign 19V502000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2013 Acura ILX, 2015 RDX, 2005-2010 and 2012 RL, 2009-2014 TL, 2010 and 2012 ZDX, 2007-2011 CR-V, 2011-2013 and 2015 CR-Z, 2009-2013 Fit, 2013 Fit EV, 2010-2011 and 2013 Insight and 2007-2014 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are S5B and W59.
Campaign 19V500000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 16, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Campaign 19V378000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleSep 27, 2018
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Campaign 18V661000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
Campaign 18V042000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleAug 31, 2017
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Campaign 17V545000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 29, 2017
Honda (American Honda Motor Co.) is recalling certain 2007-2011 Honda CR-V vehicles which have had the passenger frontal air bag replaced. The air bag inflator repair kit may have been assembled by the supplier with an incorrect wire harness.
If an inflator with an incorrect wire harness is installed, the air bag may not deploy as intended, increasing the risk of injury in the event of a crash.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag inflator, free of charge. The recall began on August 3, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KF9.
Campaign 17V417000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
Campaign 17V030000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 24, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless already included in "Zone A" above, Honda is recalling certain model year 2008 Honda Accord, 2006-2008 Civic, Civic Hybrid and Civic GX, and 2007-2008 CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.
Campaign 16V346000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleFeb 3, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2007-2011 Honda CR-V, 2011-2015 CR-Z, 2010-2014 FCX, and Insight, 2009-2013 Fit, 2013-2014 Fit EV, 2007-2014 Ridgeline, 2013-2016 Acura ILX, 2013-2014 Acura ILX Hybrid, 2007-2016 RDX, 2005-2012 Acura RL, 2009-2014 Acura TL, and 2010-2013 Acura ZDX vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JY0, JY1, and JY2.
Campaign 16V061000 on NHTSA.gov
Representative owner complaints
553 reports, newest first.
Air bags, Seats, Dec 14, 2017
TAKATA RECALL , AIR BAG INFLATOR REPLACED AT DEALER. DRIVERS SEAT SLIDING WHEN TAKING OFF OR STOPPING. DEALER DIAGNOSIS SAID FRONT DRIVERS SEAT NEEDS UPPER AND LOWER BUSHINGS. NOTICED THIS PROBLEM CLOSE TO THE END OF FIRST TWO YEARS, ONLY IF HUSBAND DRIVES IT. LATER WITH ALL DRIVERS. PAID $53.32 ON OCT 27 2016 FOR DIAGNOSTICS.
Air bags, Dec 5, 2017
TAKATA RIECALL--NOTHING HAS HAPPENED YET! THAT'S THE PROBLEM . I USED TO BE ABLE TO ENJOY MY CAR AND I REALLY LIKED DRIVING IT. NOW, BECAUSE I HAVE RECEIVED THESE RECALL NOTICES FROM THE DEALOR AND OTHER AGENCIES, I HAVE BEEN EXPECTING PREMATURE EXPANSIONS OR A FAILURE OF IT TO EXPAND WHEN NEEDED. THIS HAS CHANGED EVERYTHING FOR ME AND NOW I SEE I'M NOT EVEN ON THE LIST. IF YOU THINK I SHOULD CONSIDER MYSELF LUCKY THEN YOU DON'T UNDERSTAND THE FEELING OF DRIVING A CAR AT ALL. I'VE BEEN STRIPPED OF THAT FUNDAMENTAL EXCITEMENT OF MY NEW (USED) CAR AND NOW I'M EXPOSED EVERYDAY TO THE UNCERTAINTY OF GETTING SAFELY TO MY DESTINATION OR WORSE YET, HURTING SOMEBODY ELSE DUE TO FAULTY EQUIPMENT! WHAT A TRAGEDY THIS HAS BECOME FOR EVERYBODY INVOLVED BUT PLEASE CONSIDER THE EMOTIONAL LOSS I HAVE SUSTAINED NOT COUNTING THE FINANCIAL BURDEN FROM LOSS OF SERVICES I EXPECTED AND PAID FOR IN GOOD FAITH. I DIDN'T PAY 20 THOUSAND DOLLARS TO BECOME A NERVOUS WRECK FROM THE THOUGHTS OF HAVING A WRECK!
Electrical system, Air bags, Dec 5, 2017
THE AIR BAG HAS A PROBLEM AND CHECK ENGINE COMES OFF AND ON
Engine, Dec 4, 2017
LIBERTY HONDA IS REFUSING TO PERFORM WORK UNDER A WARRANTY EXTENSION NOTICE TITLED "STICKING PISTON RINGS RESULTING IN HIGH ENGINE OIL CONSUMPTION." I RECEIVED THE NOTICE IN AUGUST OF 2015. SINCE THEN I HAVE BEEN GIVEN THE RUNAROUND BY LIBERTY HONDA EMPLOYEES OVER AND OVER ABOUT WHY THEY WON'T FIX THE PROBLEM. DESPITE PROVEN OIL LOSS, AND A LIT UP OIL LIGHT LIBERTY HONDA SERVICE CREW CONTINUES TO FABRICATE REASONS WHY THEY CANNOT PERFORM THE WORK IN THE WARRANTY EXTENSION. TODAY, THE SERVICE MANAGER LUIS/LOUIS WAS VERY UNSYMPATHETIC TO MY 2-YEAR LONG ORDEA. HE SAID, " YOU HAVEN'T DEALT WITH ME YET" WHICH NOT ONLY SOUNDED LIKE A THREAT, BUT ALSO SOUNDED LIKE CODE FOR: "I'M JUST GOING TO PUT YOU THROUGH MORE NEVER-ENDING TESTS AND NOT FIX THE PROBLEM." THAT PROVED TRUE. DESPITE A SVC REP NAMED SHANICE ARCE PROMISING ME (ON 10/26/17) THAT THEY WOULD IMPLEMENT THE WARRANTYEXT/PISON RING FIX, THIS PROVED TO BE ANOTHER LIE. WHEN I CONTACTED THEM TODAY, AFTER DRIVING ANOTHER 1,000 - PER LIBERTY'S NEVERENDING TEST DEMANDS, LIBERTY HONDA'S SERVICE DEPT. ONCE AGAIN TOLD ME I WOULD HAVE TO UNDERGO MORE TESTS. IT NEVER ENDS! WHEN PROBLEMS SURFACE PERTAINING TO OIL CONSUMPTION, LIBERTY'S SERVICE PEOPLE ALWAYS COME UP WITH AN EXCUSE WHY THEY WON'T DO THE WORK REQUIRED UNDER THE STICKING RING WARRANTY EXTENSION. ON 7/13/17, ANOTHER SVC REP (IN A VERY PERFUNCTORY, UNFRIENDLY MANNER - WISH I HAD HIS NAME) TOLD ME THAT LIBERTY WOULD NOT PERFORM THE WORK - EVEN THOUGH MY CRV WAS AT LEAST TWO QTS DOWN. ADDITIONALLY, THEY SEEM TO BE BRINGING ME IN JUST TO CHARGE ME FOR SOMETHING ELSE. I'VE HAD TO NEEDLESSLY TAKE OFF TIME FROM WORK FOR LIBERTY'S RUNAROUND. AND THEIR SHUTTLE SERVICE ONCE DID NOT PICK UP ME UP AT THE END OF THE DAYHTTPS://WWW-ODI.NHTSA.DOT.GOV/VEHICLECOMPLAINT/# - - UNTIL I SPOKE WITH SALES 2 HOURS LATER (8PM).
Exterior lighting, Dec 1, 2017
THE DESIGN OF THE HEADLIGHTS DO NOT ALLOW VISIBILITY ON THE ROADWAY AT NIGHT MORE THAN ABOUT 150 FEET. I HAVE CHANGED BULBS SEVERAL TIMES BUT THAT IS NOT THE PROBLEM. THE CR-V HOUSING CONFIGURATION DOES NOT ALLOW LIGHTING TO BE ADJUSTED FOR ANY DISTANCE. THIS PROBLEM HAS BEEN WELL DOCUMENTED IN FORUMS ALL OVER THE INTERNET FOR YEARS AND NOTHING HAS BEEN DONE. (JUST GOOGLE "HONDA CR-V HEADLIGHT PROBLEM") I OWN A TUNDRA TRUCK, AND A FORD ESCAPE, AND THE LIGHTING GOING DOWN MY ALLEY AT NIGHT IS PERFECT, BUT WHEN I MAKE THE SAME DRIVE DOWN THE ALLEY WITH THE HONDA CR-V, I CAN ONLY SEE 3 HOUSES IN FRONT OF ME! FOR YEARS I HAVE REFUSED TO DRIVE THIS CAR AT NIGHT, AND IT IS ABOUT TIME THAT HONDA REMEDY THE HEADLIGHT DESIGN SO THAT ONE CAN DRIVE THIS CAR SAFELY. I WISH I COULD PROVE THIS SIMPLE FACT TO SOMEONE, BUT NO ONE AT HONDA WILL TAKE ME UP ON THIS SIMPLE TEST TO PROVE THERE IS SOMETHING DRASTICALLY WRONG WITH THE HEADLIGHT DESIGN. I HAVE CONSIDERED AFTERMARKET HEADLIGHTS, BUT THIS IS SOMETHING THAT SHOULD BE SERIOUSLY ADDRESSED. I REALLY WONDER HOW MANY ACCIDENTS AND FATALITIES HAVE OCCURRED FROM THIS PROBLEM. I HAVE BROUGHT THIS TO THE ATTENTION OF SEVERAL HONDA DEALERSHIPS (SAN ANTONIO AND SAN ANGELO), AND THEY JUST SUGGEST PUTTING IN A BRIGHTER TYPE BULB, WHICH HAS DONE NOTHING TO REMEDY. IT IS ENTIRELY THE DESIGN OF THE HEADLIGHTS. PLEASE, THIS IS A LEGITIMATE AND REAL SAFETY HAZARD, AND IT IS SOMETHING HONDA HAS BEEN IGNORING FOR YEARS ON SEVERAL OF THE CR-V YEAR MODELS. CALL ME [XXX]. BEEN COMPLAINING FOR YEARS, BUT FOR THE FIRST TIME, SOMEONE TOLD ME ABOUT REPORTING THIS TO YOU. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Air bags, Nov 28, 2017, crash
I NEED MY AIRBAG TO BE CHANGED AS PER THE PUBLIC NOTICE
Engine, Nov 6, 2017
MY HONDA IS RAPIDLY BURNING OIL DAILY. I AM OBLIGATED TO CHECK AND FILL MY OIL DAILY TO AVOID ANY DAMAGE TO MY ENGINE.
Other or unspecified, Nov 2, 2017
WINDOW RUBBER SEALS ARE MELTING AND DETERIORATING. RAIN OR WATER MAY GET IN AND DAMAGE THE CAR AND ELECTRONIC SYSTEM. OR MAY BE SHORT CIRCUITED
Steering, Oct 9, 2017
WAS TOLD BY HONDA THAT THE POWER STEERING RAKE IS LEAKING AND NEEDS TO BE FIXED OR CAR COULD LOSE POWER STEERING.
Air bags, Sep 28, 2017
TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE VEHICLE WAS TAKEN BACK TO THE DEALER (RHINELANDER HONDA, 1737 N STEVENS ST, RHINELANDER, WI 54501) WHERE IT WAS DIAGNOSED WITH CLOCKSPRING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE WARRANTY HAD EXPIRED AND THAT THE FAILURE WAS NOT RELATED TO THE AIR BAG INFLATOR REPLACEMENT. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000.
Other or unspecified, Sep 2, 2017
THE LOCKS ON THE DRIVER'S SIDE PASSENGER'S DOOR AND THE BACK HATCH HAVE SEIZED. I CONTACTED HONDA REGARDING THEIR CAMPAIGN TO REPLACE FAULTY ACTUATORS AND WAS TOLD ALTHOUGH MY MODEL AND YEAR DOES FALL WITHIN THE WARRANTY EXTENSION, MY VIN IS NOT INCLUDED IN THE CAMPAIGN. MY PROBLEM IS CONSISTENT WITH THE COMPLAINTS LEADING TO THE SETTLEMENT AND SUBSEQUENT CAMPAIGN. I WAS TOLD BY ONE REPRESENTATIVE THAT UNFORTUNATELY MY NEIGHBOR WITH SAME MAKE/MODEL MAY BE INCLUDED IN THE CAMPAIGN, AS IF IT WAS SOME SORT OF LOTTERY. THE LOCKS SEIZED WHEN I STARTED THE CAR AND MY CHILDREN WERE IN THE BACK SEAT, POSING A SIGNIFICANT SAFETY THREAT.
Other or unspecified, Aug 22, 2017
I DROVE WITH MY HUSBAND TO A GROCERY STORE. AFTER STOPPING THE CAR IN THE PARKING LOT AND TURNING OFF THE ENGINE, I WAS UNABLE TO OPEN THE DRIVER SIDE DOOR. WE WERE ABLE TO OPEN THE PASSENGER SIDE DOOR, SO I SLID OUT OVER TO THAT SIDE AND EXITED THE VEHICLE. WE LOCKED THE CAR AND WENT INTO THE STORE. WHEN WE RETURNED TO THE CAR, NONE OF THE DOORS WOULD OPEN. I WENT BACK INTO THE STORE TO CALL AAA WHILE MY HUSBAND CONTINUED TRYING TO GET THE DOORS OPEN. HE WAS EVENTUALLY ABLE TO UNLOCK A PASSENGER DOOR, SO I ENTERED ON THAT SIDE, SLID OVER TO THE DRIVER SEAT, STARTED THE CAR AND DROVE HOME. THIS WAS ON SUNDAY 8/20/2017. ON MONDAY WE TOOK THE CAR TO THE HONDA DEALER TO HAVE THIS PROBLEM FIXED. AGAIN, THE DRIVER'S DOOR WOULDN'T OPEN. WE WENT INSIDE TO TALK TO THE DESK PEOPLE. THE HONDA SERVICE MAN WANTED TO SEE THIS FOR HIMSELF, SO HE TOOK A KEY OUT TO THE CAR AND STARTED TRYING TO LOCK AND UNLOCK DOORS. HE ENDED UP GETTING ALL THE DOORS LOCKED AND NONE WOULD OPEN. THE HONDA PEOPLE WORKED ON THE CAR. THEY WERE EVENTUALLY ABLE TO GET A PASSENGER SIDE DOOR OPEN, BUT COULD NOT GET THE DRIVER SIDE DOOR OPEN UNTIL THEY REMOVED THAT DOOR PANEL WHILE WORKING ON THE INSIDE OF THE CAR. THE GOT IT FIXED. THEIR "LABOR AND PARTS" DESCRIPTION SAYS "DRIVER DOOR LOCK ACTUATOR FAILURE." THIS IS A VERY DANGEROUS SITUATION. FORTUNATELY WE WERE NOT LOCKED INSIDE THE CAR, LIKE WE WERE ON 8/6/2015 (SEE COMPLAINT NUMBER 11018955).
Other or unspecified, Aug 22, 2017
FOR SOME REASON THE CAR LOST ALL ELECTRICITY WHILE WE WERE STOPPED AT A RED STOPLIGHT. COULD NOT RESTART THE CAR. COULD NOT OPEN ANY DOORS, NOT THE DRIVER'S SIDE, NOR PASSENGER SIDE. COULD NOT OPEN ANY WINDOWS. CAR WAS STATIONARY ON A BUSY CITY STREET. IT WAS DANGEROUS. I COULD SEE CARS APPROACHING FROM THE REAR AND THEY HAD NO IDEA I WAS STUCK. I HAD NO WAY TO TURN ON THE EMERGENCY FLASHERS, NO WAY TO STICK MY ARM OUT THE WINDOW TO SIGNAL ANYONE OF THE DANGER NOR OF OUR DISTRESS. FORTUNATELY A NICE STRANGER TOOK IT UPON HIMSELF TO PUSH OUR CAR OUT OF THE ROADWAY. THIS HAPPENED ON 8/6/2015. - - - - - NOW SOMETHING SIMILAR HAPPENED TWO DAYS AGO, I'LL SUBMIT IT SEPARATELY. THIS 8/2015 INCIDENT WAS THE FIRST INVOLVING BEING TRAPPED IN THIS CAR.
Engine, Jul 24, 2017
OIL CONSUMPTION PROBLEM - TOOK MY CAR IN FOR ROUTINE OIL CHANGE. 96662 MILES. OIL LIFE AT 15% PER MANUAL OIL MAINTENANCE. EXCLUSIVE HONDA (NOT A DEALER) FOUND NO OIL IN MY CAR. SENT ME TO A HONDA DEALER IMMEDIATELY TO TAKE CARE OF. SINCE THEY ARE NOT A HONDA DEALER THEY CANNOT DO ANYTHING TO MY CAR OR MAY NEGATE THE EXTENDED WARRANTY. THE HONDA DEALER FOUND A SEAL OIL LEAK STATED IT WAS PROBABLY DUE TO THE HIGH MILES. I WENT BACK AFTER 1000 MILES PER THE REQUIREMENTS FOR OIL CONSUMPTION PROBLEM. THEY TOLD ME THAT THE OIL LEVEL & USE WAS CORRECT FOR 1000 MILES. OIL LIFE WAS AT 80%. I PLANNED TO CHANGE MY OIL EVERY 5000 TO AVOID THIS PROBLEM. HOWEVER I AM ON MY 3RD TIME TO HAVE THE HONDA DEALER TO CHECK FOR OIL CONSUMPTION PROBLEMS. I WILL BE SENDING ALL THE COMPLAINTS SEPARATELY. I AM NOTIFYING ALL THAT I CAN IN HOPES TO HAVE THIS PROBLEM FIXED BY HONDA.
Air bags, Jul 24, 2017
"TAKAYA RECALL" I RECENTLY RECEIVED A LETTER FOR MY AUTOMOBILE DEALER ABOUT THE RECALL AND I FEAR DRIVING IT DUE TO THE REPORTED INCIDENTS OF FATALITIES AND NUMEROUS INJURIES!
Electrical system, Air bags, Jul 24, 2017
TAKATA RECALL DRIVER SIDE AND PASSENGER SIDE FRONT AIR BAGS HAVE BEEN REPLACED. SINCE REPLACEMENT I HAVE NOTICED THAT THE DASH WARNING LIGHTS INDICATE THAT THE BAGS ARE NOT WORKING AND THE SIDE AIR BAGS ALSO ARE NOT WORKING, THESE WARNINGS HAPPEN EVERY TIME I START THE CAR! I RETURNED THE CAR TO THE LOCAL DEALER (THE ONE THAT REPLACED BOTH BAGS) AND PAID AN ADDITIONAL FEE TO HAVE THE VEHICLE CHECKED. AT THAT TIME I ALSO MENTIONED MY COMPLAINT FROM PURCHASE THAT THE IGNITION KEY GETS VERY HOT AND THAT THE AUTO BATTERY MUST BE REPLACED EVERY TWO YEARS! THEIR RESPONSE WAS THAT THEY COULD NOT FIND ANYTHING WRONG OR UNUSUAL! THE AUTO HAD 34849 MILES ON THE ODOMETER AT THE TIME (2/13/17) AND CONTIUES TO DATE!
Engine, Jun 15, 2017
TL* THE CONTACT OWNS A 2011 HONDA CR-V. WHILE DRIVING VARIOUS SPEEDS, THE WRENCH WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE SLOANE HONDA DEALER LOCATED IN PHILADELPHIA PA, FOR A THIRD OIL CONSUMPTION TEST. THE CONTACT WAS INFORMED THAT THE LEVELS WERE PERFECT AND DID NOT NEED RINGS. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN USED A DIPSTICK AND INFORMED THE CONTACT THAT THERE WAS NO OIL IN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT SHE NEEDED TO PROVIDE A TWO YEAR HISTORY OF THE OIL CONSUMPTION. THE APPROXIMATE FAILURE MILEAGE WAS 78,102.
Air bags, Jun 12, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LITHIA HONDA IN GREAT FALLS, MONTANA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, May 31, 2017
LETTER FROM CONGRESSMAN SCHIFF ON BEHALF OF CONSTITUENT RE 2011 HONDA CRV AIRBAG EXPLODED TOTALING HER CAR. *LD THE CONSUMER THE CONSUMER RECEIVED A RECALL NOTICE IN AUGUST OF 2016 FOR THE VEHICLE'S AIRBAGS. THE RECALL REQUESTED FOR THE CONSUMER TO RETURN A POST CARD THEN THE DEALER WOULD SCHEDULE AN APPOINTMENT. THE DEALER NEVER RESPONDED WITH A DATE AND TIME. THE AIRBAG EXPLODED ON FEB 2, 2017, WITHOUT A REASON CAUSING BRIGHT COLORED BRUISING ON THE CONSUMERS ARMS AND CHEST, AND A BROKEN HAND. THE VEHICLE WAS TOTALED. THE MANUFACTURER REFUSED TO PULL THE SRS CODES FROM THE VEHICLE RENDERING, THE CONSUMER UNABLE TO COMPLETE THE INSURANCE CLAIM. *JS
Structure, May 30, 2017
THE LEFT REAR DOOR AND THE TRUNK OF MY HONDA CRV 2011 WON'T OPEN ANYMORE. THEY ARE COMPLETELY LOCKED DESPITE TRYING MULTIPLE TIMES TO UNLOCK THEM MANUALLY.
Engine, May 20, 2017
HI. I HAVE A 2011 HONDA CRV. VIN # [XXX]. IT HAS A LITTLE OVER 98,500 MILES ON IT. I BOUGHT IT FROM SCHLOSSMANN HONDA CITY 3450 S 108TH ST, MILWAUKEE, WI 53227. IT WAS A LEASED VEHICLE BEFORE I PURCHASED IT. I HAVE NOTICED SINCE OWNING IT THAT IT CONSUMES OIL. I HAVE BEEN DOING SOME RESEARCHING ON THIS PROBLEM AND HAVE FOUND OUT THAT HONDA MOTORS HAVE BEEN REPORTED WITH THIS SUCH PROBLEM. MY QUESTION TO HONDA; 1.HOW LONG IS THIS WARRANTY ON MY VEHICLE FOR MOTOR AND DRIVETRAIN? 2.HOW DO I PROVE THAT IT CONSUMES OIL, SINCE I HAVE NO PRIOR RECORDS OF SERVICE FROM THE PAST? I DO ALL MY OWN WORK ON VEHICLES, IE; OIL CHANGES, AIR FILTER CHANGES, BRAKES & ROTORS REPLACEMENT, SPARK PLUGS, AND EVEN ADDING AIR TO THE TIRES AND PUMPING GAS. YOU DON'T NEED TO BE A CERTIFIED MECHANIC TO DO ANY OF THIS WORK. I'M NOT SAYING THAT EVERYONE IS CAPABLE OF DOING THIS KIND OF WORK, BUT I FEEL I AM. I HAVE ALWAYS WORKED MY OWN VEHICLES SINCE I WAS 16 YEARS OLD. I HAVE 42 YEARS OF EXPERIENCE WITH MAINTENANCE OF VEHICLES. I HAVE PROOF THAT IT CONSUMES OIL, AS I HAVE BEEN DOCUMENTING IT MYSELF. IT IS (1) QUART OF OIL DOWN IN 500 MILES SINCE I JUST CHANGED IT. I USUALLY HAVE TO ADD (3) QUARTS BEFORE MY OIL CHANGE IS EVEN AT 50% LIFE LEFT ON THE OIL LIFE MAINTENANCE DISPLAY ON THE DASH. I END UP CHANGING THE OIL EARLY, (BEFORE 3000 MILES OR 0% OIL LIFE) OF RECOMMENDED SCHEDULE OIL CHANGE. I USE QUALITY VALVOLINE OR MOBIL 1 OIL, SAE 0 ? 20W FULL SYNTHETIC OIL. I ALSO USE FRAN OIL FILTERS PH7317. I DON'T USE CHEAP OIL, OIL FILTERS, AIR FILTERS OR INFERIOR PRODUCTS IN MY VEHICLES. THE SAME GOES FOR MY HARLEY DAVIDSON. I LOOK FORWARD TO YOUR RESPONSE ON THIS MATTER. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, May 15, 2017
VEHICLE IN MOTION IN ALL ACCOUNTS. TPMS WARNING LIGHT INTERMITTENTLY ON AND OFF SIGNALING FAULTY TIRE PRESSURE MONITORING SYSTEM. CENTRAL COMPUTER REPLACED. AGAIN TPMS WARNING LIGHT INTERMITTENTLY CAME ON AND OFF. 3 WHEEL SENSORS SUBSEQUENTLY REPLACED. AGAIN TPMS WARNING LIGHT INTERMITTENTLY CAME ON AND OFF. TOLD BY DEALER THERE IS SIGNAL OF FAILURE TO TRANSMIT TO REAR SENSORS IN HISTORY - HOWEVER SYSTEM FUNCTIONING NORMALLY AT THIS TIME AND THERE IS NOTHING THEY CAN DO NOW. THEY RECOMMENDED NOT PLUGGING ANY PHONE CHARGERS OR ANYTHING ELSE INTO THE CAR POWER JACKS THAT COULD CAUSE INTERFERENCE. THIS SOUNDS LIKE OVERALL FAULTY ELECTRICAL SYSTEM TO ME.
Electrical system, Other or unspecified, Fuel/propulsion system, May 5, 2017
WHEN STARTING VEHICLE CAR TURNS ON WITH NO PROBLEM SOMETIMES AND WILL RUN WITH LITTLE TO NO PROBLEM. WHEN ALL OF A SUDDEN VEHICLE BEGINS TO LOSE POWER AND ALL LIGHTS ON INSTRUMENT PANEL LIGHTS UP CAR SHUTS OFF. THIS CAN HAPPEN RANDOMLY AT ANY GIVEN TIME, WEATHER CONDITION, SPEED, PARKING OR PULLING OUT OF PARKING SPACE ON THE HIGHWAY OR MULTI-LANE STREETS WITHIN CITY LIMITS; AND OR ONE-WAY STREETS, BACK ROADS OR COUNTRY ROADS WITH INCLINES AND HIGHER ELEVATIONS OR NOT. INCIDENTS HAVE BEEN HAPPENING SINCE MARCH 15, 2017, APRIL 2, APRIL 15, APRIL 18, APRIL 20, MAY 2, MAY 4, 2017. ALL MAINTENANCE WORK DONE ON VEHICLE WAS DONE BY HONDA DEALERSHIP WHERE PURCHASED. ALL INSPECTIONS INCLUDING MAY 2017 INSPECTION HAVE RECEIVED PASSING GRADES, DONE BY HONDA DEALERSHIP AS WELL. TOOK VEHICLE TO DEALERSHIP TWICE AND WAS INFORMED THEY COULD NOT FIND A PROBLEM. DIAGNOSTIC TEST WAS NOT DONE BECAUSE CHECK ENGINE LIGHT WOULD NEED TO BE ON AND SHUT OFF NEEDED TO OCCUR WHILE AT DEALERSHIPS SERVICE CENTERS. CAR WAS PURCHASED APRIL OF 2015 AS A PRE-OWNED / PRE-CERTIFIED VEHICLE. MANUFACTURER WARRANTY FOR POWER TRAIN WILL END NOVEMBER 2017. ALL OTHER WARRANTIES HAVE ENDED.
Air bags, Apr 16, 2017
TAKATA RECALL.
Air bags, Apr 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V .THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.