2012 Honda CR-V
Problems, recalls and owner-reported issues
Engine is the leading concern among 403 owner complaints filed for this model year. This is the 15th highest complaint count among 26 CR-V model years with reports.
Of the 2012 reports, 27 involved a crash and 4 involved a fire. 24 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmissionApr 15, 2013
Honda is recalling certain model year 2012-2013 CR-V, Odyssey, and model year 2013 Acura RDX vehicles. During sub-freezing temperatures, the brake-shift interlock blocking mechanism may become slow and allow the gear selector to be moved from the Park position without pressing the brake pedal. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard 114, "Theft Protection and Rollaway Prevention."
If the gear selector is moved from the park position without pressing the brake pedal it can allow the vehicle to roll away, increasing the risk of a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. The dealer will install an updated brake shift interlock blocking mechanism free of charge. The recall began on May 13, 2013. Owners may contact Honda at 1-800-999-1009. Honda's campaign recall numbers are S96, S97, and S98.
Campaign 13V143000 on NHTSA.gov
Equipment, other, labelsOct 16, 2012
Honda is recalling certain model year 2012 CR-V, equipped with the LX trim level and manufactured from August 30, 2012, to August 31, 2012. These vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification." The incorrect values for Gross Vehicle Weight Rating, Gross Axle Weight Rating front and rear, tire size, and rim size were specified on the safety certification label.
A misprinted label could lead to improper vehicle loading. Improper loading could result in a tire failure, increasing the risk of a crash.
Honda will notify owners, and dealers will apply the corrective label free of charge. The safety recall began on November 14, 2012. Owners may contact Honda at 1-800-999-1009.
Campaign 12V501000 on NHTSA.gov
Latches/locks/linkages, doors, latchJul 19, 2012
Honda is recalling certain model year 2012 Honda CR-V and model year 2013 Acura ILX vehicles. If the manual or power door lock is activated while an interior front door handle is being operated by an occupant, the cable connecting the interior door handle to the door latch mechanism may become loose and move out of position. There is a possibility that the cable can move far enough out of position to prevent the door from properly latching.
If the door is not fully latched, the door may open while driving or in a crash, increasing the risk of personal injury to the vehicle occupants.
Honda will notify owners, and dealers will replace the front door latch assemblies in the affected vehicles, free of charge. Additionally, the interior front door handles in certain Honda CR-Vs will also be replaced, free of charge. The safety recall is expected to begin on, or about, August 16, 2012. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 12V338000 on NHTSA.gov
Representative owner complaints
403 reports, newest first.
Service brakes, Nov 18, 2012
FEB 2012 : PURCHASED MY 2012 HONDA CRV BECAUSE IT WAS FLAT TOWABLE. SEPT 1 :LEFT FOR A TWO MONTH TRIP TOWING SAID CAR AND USING THE BLUE OX PATRIOT BRAKING SYSTEM. AFTER FOLLOWING ALL THE DIRECTIONS FOR BLUE OX AND HONDAS DIRECTIONS FOR THE TRANSMISSION, EVERYTHING SEEMED FINE.WITH EXCEPTION OF THE BATTERY GOING DEAD EVERY 3-4 HRS OF DRIVING. OCT 6: THE BACK BRAKE SOUNDED LIKE IT WAS SCRAPING.HONDA DEALER SAID THE PADS WERE RUBBING BUT DIDN'T HAVE ANY REPLACEMENTS. I WAS TOLD THEY WOULD BE OKAY TO MAKE IT BACK HOME. OCT 16: IN TEXAS THE BRAKES SOUNDED LIKE IT WAS METAL ON METAL. TOOK INTO A HONDA DEALERSHIP AND WAS TOLD THAT THE BRAKE PAD WAS MISSING ON THE RIGHT REAR, THE CALIPER PINS WERE MISSING, ROTORS NEEDED TO BE RESURFACED, AND THE PARKING BRAKE CALIPERS PINS WERE MISSING. EVERYTHING REPLACED UNDER WARRANTY FOR BOTH REAR BRAKES. CAR TEST DRIVEN, ALL BRAKES FINE. OCT 28: BACK HOME, BRAKES VIBRATING SO TOOK IT TO A HONDA DEALERSHIP FOR OIL CHANGE AND HAVE THEM CHECK THE BRAKES. I WAS TOLD ALL FOUR OF THE BRAKES WERE SHOT BURNT ETC AND PARTS WOULD COST $5,000.00. THEY SAID IT WOULD NOT BE COVERED UNDER WARRANTY BECAUSE I USED AN AFTER THE MARKET BRAKING SYSTEM. THEY ARE BLAMING BLUE OX. BLUE OX IS BLAMING HONDA. AMERICA HONDA HDQ WERE NOTIFIED BUT THEY SAID SINCE THE DEALERSHIP DEEMED IT WASN'T THEIR FAULT THEY CLOSED MY CASE. IM THE ONE STUCK WITH PAYING AS THE INSURANCE WONT COVER THIS EITHER. *TR
Power train, Vehicle speed control, Nov 5, 2012
2012 HONDA CRV. CONSUMER WRITES IN REGARDS TO VEHICLE GAS PEDAL.*SMD THE CONSUMER STATED, WHEN HE STEPPED ON THE ACCELERATOR PEDAL, THE VEHICLE WOULD BOGGED DOWN. HE WOULD HAVE TO PUMP THE ACCELERATOR PEDAL, IN ORDER TO GET THE VEHICLE TO MOVE. THE DEALER WAS UNABLE TO FIND A PROBLEM.
Engine, Oct 31, 2012
TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND RESTARTED THE VEHICLE. THE DEALER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE MECHANIC ADVISED THAT THE FAILURE WAS UNABLE TO BE DETECTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 11,000.
Air bags, Oct 23, 2012, crash
TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH THE VEHICLE COLLIDED WITH A DEER AND THE DRIVERS AIR BAG AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WAS 1,500.
Service brakes, Oct 22, 2012
TL* THE CONTACT OWNS A 2012 HONDA CRV. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, EVERY TIME THE BRAKE PEDAL WAS ENGAGED IT CONTINUOUSLY EMITTED A THUMPING NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INFORMED THE BRAKES EXHIBITED RUST. THE CONTACT WAS UNCERTAIN WHETHER THE DEFECT PERTAINED TO THE FRONT OR REAR BRAKES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.
Air bags, Seat belts, Structure, Service brakes, Oct 9, 2012, crash
MY WIFE WHO WAS DRIVING OUR HONDA CRV 2012 HAD AN ACCIDENT ON THE FREEWAY OFF RAMP. WHEN THE CAR IN FRONT OF HER RAN OVER SOME WIRE THAT WAS LEFT ON THE ROAD, THE DRIVER MADE A SUDDEN STOP. MY WIFE WAS UNABLE TO STOP IN TIME AND HIT THE VEHICLE WITH OUR HONDA. THERE WAS CONSIDERABLE DAMAGE ON BOTH CARS. SINCE THE AIRBAGS DID NOT DEPLOY AND THE SAFETY BELT IN OUR 2012 HONDA CRV DID NOT RESTRAIN MY WIFE FROM HITTING THE STEERING WHEEL, SHE WAS SERIOUSLY HURT. I HOPE OTHER OWNERS OF THE HONDA CRV 2012 DO NOT HAVE THIS TYPE OF SITUATION HAPPEN TO THEM. *TR
Equipment adaptive/mobility, Oct 8, 2012
THE HONDA HANDS FREE SYSTEM IS VERY DANGEROUS. YOU SAY A VOICE COMMAND, THEN SQUINT AT THE DASH SCREEN TO SEE WHAT IT SAYS. IT MAY TAKE 20 COMMANDS AND 20 TIMES YOU HAVE TO READ THE SCREEN TO GET TO THE PERSON YOU WANT TO CALL. IT REQUIRES ME TO TAKE MY EYES OFF THE ROAD 20 TIMES. IT IS MUCH WORSE THAN HOLDING THE PHONE. WITH A CLIP-ON THE VISOR HANDS FREE ADAPTOR, ALL I HAD TO DO WAS SAY THE NAME, AND IT WOULD CALL. I HAVE WRITTEN HONDA ABOUT THIS BUT THEY HAVEN'T RESPONDED. THERE SHOULD BE SOME KIND OF INSPECTION OR APPROVAL FOR THESE HANDS-FREE DEVICES. *TR
Power train, Service brakes, Oct 6, 2012
WHENEVER I PLACED MY CAR ON PARKING AN THE E-BRAKE IF IT WAS ON A SLOPE THE CAR WOULD KEEP GOING AS IF IT WAS ON DRIVE OR REVERSE. IT HAPPENED A COUPLE OF TIMES. I TOOK IT TO THE DEALER AND THEY SAID NOTHING WAS WRONG. WHEN I TOOK IT TO ANOTHER SHOP THEY SAW THAT THE BRAKE PADS WERE WORN OUT ALREADY WITH BARELY A COUPLE OF MILES FROM NEW. *TR
Structure, Oct 2, 2012
WE TOOK A TRIP FROM GEORGIA TO MISSISSIPPI ON THE WEEKEND OF 28-30 SEPTEMBER. ON THE WAY BACK WE DROVE THROUGH EXTREMELY HEAVY RAIN AT TIMES. ON THE EVENING OF OCT 1ST I RAISED THE HOOD TO CHECK THE OIL LEVEL. I NOTICED THAT THE ENGINE COMPARTMENT WAS WET AND THAT THERE WAS NO WEATHER STRIPPING ACROSS THE FRONT OF THE HOOD (MY ACCORD AND ODYSSEY HAS IT). THAT ALLOWED WATER TO ENTER THE ENGINE COMPARTMENT. THE WATER CAME IN FROM THE TOP AND NOT THE BOTTOM OF THE ENGINE. I TOOK THE VEHICLE TO THE LOCAL HONDA DEALERSHIP TO COMPLAIN ABOUT THE LEAK. THEY LOOKED AT SEVERAL BRAND-NEW CR-VS AND NOTICED THAT THEY TOO DIDN'T HAVE ANY WEATHER STRIPPING ACROSS THE FRONT OF THE HOOD. THE DEALER SAID THERE WAS NOTHING THEY COULD DO ABOUT IT. THIS IS A DESIGN DEFECT THAT NEEDS TO BE CORRECTED. WHEN DRIVING THROUGH HEAVY RAIN THERE IS NOTHING TO STOP WATER FROM ENTERING THE ENGINE COMPARTMENT AND POSSIBLY DAMAGING THE SENSITIVE ELECTRONIC COMPONENTS. I NOW HAVE A BRAND-NEW CR-V WITH UNSIGHTLY WATER STAINS ON THE ENGINE, FIREWALL, AND HOOD INSULATOR. *TR
Steering, Oct 1, 2012
THE POWER STEERING SYSTEM (EPS) SHUTS DOWN MAKING THE VEHICLE DIFFICULT TO MANEUVER. IT HAS HAPPENED SEVERAL TIMES, MANY TIMES WHILE TURNING AT LOW SPEED (THE VERY PURPOSE OF POWER STEERING). ONE FAILURE OCCURRED IN A PARKING GARAGE AND NEARLY CAUSED A HEAD-ON COLLISION. THE FAILURE IS INTERMITTENT AND SOMETIMES INCLUDES ILLUMINATION OF THE EPS WARNING LIGHT ON THE DASH BUT NOT ALWAYS, AND THE LIGHT HAS NEVER SEALED-IN. THE SYMPTOMS ARE SIMILAR TO WHAT IS DESCRIBED IN COMPLAINTS AGAINST THE HONDA FIT THAT LED TO SERVICE BULLETIN 09-043 THAT APPLIED TO BOTH THE FIT AND THE CIVIC HYBRID (SEE HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F1346C0/58). THE EPS SYSTEM IS NEWLY INSTALLED IN THE CR-V IN THE 2012 MODEL. BECAUSE THERE IS NO RECORD OF THIS PROBLEM FOR THE CR-V, HONDA DEALERS (WE HAVE CONTACTED MORE THAN ONE) ARE REQUIRING THAT THE FAILURE OCCUR WHILE THEY DRIVE THE VEHICLE BEFORE THEY WILL FIX ANYTHING. THE VEHICLE HAS BEEN TAKEN TO THE DEALER TWICE WITH THE SAME COMPLAINT MOST RECENTLY THE WEEK OF 9/24 AND LEFT WITH THE DEALER OVERNIGHT. THIS COMPLAINT IS BEING LOGGED TO ENSURE THIS FAILURE IS ON RECORD. BASED ON THE FACT THAT THE FAILURE IS VIRTUALLY IDENTICAL TO THAT DESCRIBED FOR A SIMILAR COMPONENT IN EARLIER FIT AND CIVIC VEHICLES, IT ONLY SEEMS REASONABLE TO APPLY THE SAME FIX WITHOUT THE NEED FOR DIAGNOSIS AND REPLICATION OF THE SYMPTOM. *TR
Latches/locks/linkages, Sep 27, 2012
TL* THE CONTACT OWNS A 2012 HONDA CR-V. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT PASSENGER SIDE DOOR OPENED INDEPENDENTLY. THE PASSENGER OF THE VEHICLE WAS ABLE TO CLOSE THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V338000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE RECALL REPAIR WAS PERFORMED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 600.
Visibility/wiper, Sep 27, 2012
TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT THE PASSENGER SIDE WINDSHIELD WIPER BLADE FAILED WHICH CAUSED WATER TO ACCUMULATE AND OBSTRUCTED THE DRIVERS VIEW. THE FAILURE WAS RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT HOW THE WINDSHIELD WAS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 3,000. UPDATED 10/16/12 *CN THE CONSUMER STATED THE PASSENGER SIDE BLADE THROWS WATER TO THE DRIVER'S SIDE IMPAIRING THE DRIVER'S VISION. THIS OCCURS WHEN THE WIPERS ARE ON MEDIUM OR HIGH SPEED. WHEN ON LOW THE WIPERS LEAVE STREAKS ON THE DRIVER'S SIDE. UPDATED 11/09/2012 *JS
Structure, Latches/locks/linkages, Sep 24, 2012
DUE TO RECALL LETTER OF INTERIOR FRONT DOOR LATCH AND FRONT PASSENGER DOOR LATCH NOT PROPERLY LATCHED, BROUGHT THE CAR TO HONDA OF SERRAMONTE TO HAVE IT FIXED. AFTER RETRIEVING MY CAR, I TESTED THE DOOR LATCH WHILE DRIVING, THE DOOR CAN STILL BE OPENED FROM THE INSIDE. *TR
Visibility/wiper, Sep 19, 2012
TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT THE SUN VISOR ONLY COVERED TWO-THIRDS OF THE SIDE WINDOW, LEAVING A LARGE PORTION OF THE WINDOW UNBLOCKED AND MAKING IT DIFFICULT FOR HIM TO SEE AS THE SUN GLARED THROUGH THE WINDOW WHILE DRIVING. THE DEALER AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE BUT NEITHER OFFERED ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 400.
Visibility/wiper, Sep 11, 2012
TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH THE DRIVER SIDE WINDSHIELD WIPER BLADE PULLED RAIN INTO HER FIELD OF VISION DECREASING VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 5,102. UPDATED 11/14/12*LJ
Electrical system, Jul 24, 2012
THIS INCIDENT CONCERNS THE HORN. IT IS A JOKE AND A DANGEROUS ON AT THAT. AS I WAS DRIVING ON I-20 OUTSIDE OF ATLANTA I WAS DRIVING ALONE SIDE A PICK-UP TRUCK TO MY RIGHT. MY FRONT BUMPER WAS ABOUT EVEN WITH THE TRUCK'S WINDOWS POST. THE TRUCK STARTED MOVING OVER INTO MY LANE AND SINCE THERE WAS ANOTHER CAR BESIDE ME (ON MY LEFT) I COULD NOT MOVE OVER SO I STARTED BLOWING THE HORN. I COULD BARELY HEAR IT SO I KNOW DRIVER OF THE TRUCK COULD NOT HEAR IT SO HE CONTINUED TO MOVE OVER INTO MY LANE. MY ONLY CHOICE WAS TO APPLY THE BRAKES AND LET THE CAR TO MY LEFT PASS ME AND MOVE OVER BEHIND IT. I WAS MISSED BY INCHES BY THE CAR THAT WAS FOLLOWING THAT CAR. THAT DRIVER HAD TO APPLY THE BRAKES VERY HARD SO AS NOT TO HIT ME. THE HORN NEEDS TO BE MUCH LOUDER THEN IT IS. *TR
Steering, Jul 24, 2012
TL* THE CONTACT OWNS 2012 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE STEERING WHEEL BECAME STIFF AND COULD NOT BE TURNED LEFT OR RIGHT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIR SHOP FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 1,795. UPDATED 8/24/12 *CN
Electrical system, Latches/locks/linkages, Jul 23, 2012
I WAS DRIVING MY 2012 HONDA CRV WHEN THE DOOR LOCKS STARTED GOING CRAZY THEN THE CAR ALARM STARTED GOING OFF THEN ME AND MY WIFE TRIED TO GET OUT AND THE DOOR WOULD NOT OPEN SO I DROVE THE 3 MONTH OLD CRV BACK TO THE DEALER AT SUNNYSIDE HONDA AND THEY WERE THE RUDEST PEOPLE ON EARTH I TOLD THEM WHAT HAPPENED AND THEY TRIED TO GET ME TO SING A PAPER THAT SAID I MIGHT HAVE TO PAY CAUSE IT MIGHT BE MY FAULT NOT WERE SORRY NOT ARE YOU GUYS OK NO JUST SING I SAID NO ASK FOR THE BOSS HE SAID SAME THING SO I ASK FOR HIS BOSS THE HEAD BOSS AT THE TIME NO SORRY NO ARE U OK WELL HE SAID YOU HAD A REMOTE STARTER PUT IN ITS AN AFTER MARKET ITS THERE FAULT CALL THEM I DIDN'T PUT IT IN VERY RUDE AND LEANING IN TURNS ME SO I SAID HONDA AT THE TIME I BOUGHT THE CRV SAD THEY WERE OUT OF FACTORY REMOTES AND REC-AMENDED THAT ONE IT WAS PUT ON THERE BEFORE I EVEN PICKED UP THE CAR FOR FIRST TIME NOW ME AND MY WIFE WAS TERRIFIED AND ALL THEY COULD DO IS GIVE US BULL NOT JUST SAY WOW IT A BRAND NEW CRV SORRY IT HAPPENED WELL CHECK IT OUT FINALLY AFTER THAT AND A LONG TIME LATTER THEY AGREED TO CHECK IT OUT AND SAID AFTER IT WAS CHECK OUT WELL WE REPLACED THE DOOR ACTUATOR BUT IF IT HAPPENS GAIN YOU NEED TO CALL THE REMOTE PEOPLE NO SORRY I LOVED HONDA BUT NOT NOW I AM LOOKING INTO A LAW SUITE. *TR
Engine, Jul 17, 2012
IN STOP AND GO TRAFFIC, WITH AND WITHOUT THE ECON BUTTON ON, THE CAR HESITATES TO ACCELERATE TO THE POINT THAT IT HAS NEARLY CAUSED ACCIDENTS. TOOK IT TO HONDA AND ASKED THEM TO DRIVE TO WITNESS THE PROBLEM. I DON'T THINK THEY DROVE IT. THE PROBLEM IS SOMEWHAT INTERMITTENT, SO YOU NEVER KNOW WHEN IT WILL HAPPEN. YOU HAVE TO ADJUST YOUR DRIVING JUST IN CASE IT MIGHT HAPPEN. THE DEALER TOLD ME NOT TO DRIVE WITH ECON BUTTON IN CITY DRIVING CONDITIONS. THAT DOESN'T MAKE A DIFFERENCE. IT WILL CAUSE ACCIDENT EVENTUALLY. *TR
Electrical system, Jul 16, 2012
TL* THE CONTACT OWNS A 2012 HONDA CRV. THE CONTACT STATED THAT BY PUSHING THE LOCK BUTTONS ON THE INSIDE OF THE DRIVER'S SIDE DOOR, THE ENGINE COULD BE STARTED. THE DEALER WAS NOTIFIED OF THE ISSUE BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 400.....UPDATED 08-24-12 *BF THE CONSUMER STATED THE DEALER REPLACED THE VEHICLE ON 7/28/2012 *JS
Visibility/wiper, Jul 9, 2012
I WAS DRIVING MY HONDA CR-V APPROX 60 MILES AN HOUR ON THE HIGHWAY IN FORT SMITH, ARKANSAS. I HEARD A LOUD POP AND THE DRIVERS SIDE WINDOW EXPLODED AND COLLAPSED. I IMMEDIATELY DROVE TO THE DEALERSHIP WHICH WAS CLOSE BY TO HAVE THE AUTO EXAMINED. I CONTACTED HONDA TO NOTIFY THEM OF THE ISSUE AND NEITHER HONDA OR THE DEALERSHIP HAD ANY THOUGHTS ON WHAT MAY HAVE CAUSED THE WINDOW TO EXPLODE OTHER THAN A FOREIGN OBJECT HITTING THE WINDOW. THIS TYPE OF REPAIR WAS NOT COVERED UNDER WARRANTY ACCORDING TO HONDA. I WAS NOT CLOSE TO ANY OTHER VEHICLES AT THE TIME THE WINDOW EXPLODED. I WAS ALSO NOT NEAR A LARGE TRUCK OR A MOWING VEHICLE THAT WOULD HAVE THROWN UP DEBRIS THAT COULD HAVE HIT THE SIDE WINDOW. I WANT TO MAKE SURE THAT THERE IS NOT ANY UNDERLYING ISSUE THAT CAUSED THIS PROBLEM SUCH AS ANY PRESSURE ON THE WINDOW MECHANISM OR PROBLEMS RELATED TO EXCESSIVE TEMPERATURES SUCH AS OUR AREA HAS BEEN HAVING. THIS POTENTIALLY COULD HAVE CAUSED A DANGEROUS ACCIDENT AND OR A FATALITY. *TR
Vehicle speed control, Jun 27, 2012
TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE VEHICLE WAS WORKING UP TO STANDARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 6,242.
Electrical system, Jun 12, 2012
I WAS DRIVING INTO MY DRIVEWAY AND PUT INTO PARK. THE KEY WOULD NOT COME OUT OF IGNITION. VERY FRUSTRATED IT WAS LATE AT NIGHT AND I TRIED WIGGLING THE KEY. I COULD TURN CAR OFF BUT SO IT WASN'T RUNNING BUT IT WAS ON ENOUGH FOR AUDIO TO STAY ON. I DROVE AROUND HOPING I COULD RESET WHAT PROBLEM WAS BUT DID THE SAME THING WHEN I PARKED. I HAD TO LEAVE KEY IN IGNITION TILL THE BATTERY DIED, WHICH TOOK TILL THE NEXT DAY. WE PUT KEY IN AGAIN AFTER IT CAME OUT AND IT DID THE SAME THING AND GOT STUCK AGAIN AND GOT HOT WHEN WE DID GET IT OUT. WE JUMP STARTED CAR ENOUGH TO GET TO DEALERSHIP AND KEY DID SAME THING WHEN I PARKED IT THERE UNTIL THE BATTERY DIED AND THEN IT WAS ABLE TO COME OUT. THEY CALLED AND SAID THEY HAD TO REPLACE THE SHIFT ASSEMBLY. THEY SPECIFICALLY SAID IN SERVICE PAPER THAT "THE SHIFTER ASSEMBLY WAS PINCHING THE WIRE FROM THE PARK PIN SWITCH CAUSING SHORT ELECTRICAL DIG" AND THEY SENT PICS AND INFORMATION TO TECH LINE. *TR
Structure, May 8, 2012
WHILE DRIVING A FEW WEEKS AGO I NOTICED A VERY YELLOW LARGE SPIDER CRAWLING ACROSS MY DASHBOARD. I ALMOST RAN OFF THE ROAD FINDING A NAPKIN TO KILL IT SO IT DIDN'T GET ON ME AS IT WAS MAKING IT'S WAY TO ME VERY QUICKLY FROM THE DASH TOWARDS THE STEERING WHEEL!!! THEN A COUPLE DAYS LATER, ANOTHER SPIDER. (ME THINKING I DIDN'T GET THE FIRST ONE!?) THEN A COUPLE DAYS LATER ANOTHER SPIDER AND THIS MORNING WHILE AT THE DUNKIN DONUTS DRIVE-THRU, ANOTHER SPIDER!!!!! ALL OF THESE I HAVE MANAGED TO KILL WHICH ONLY TELLS ME THAT THERE ARE A BUNCH OF SPIDERS IN MY DASHBOARD OR SOMETHING!!! THE ONE TODAY CAME OUT OF THE VENT JUST OVER THE A/C VENT DRIVERS SIDE!??!?! EACH TIME I SEE ONE, IT'S ON THE DASHBOARD INITIALLY AND THEN QUICKLY MOVES AROUND. THIS IS THE LAST THING I NEED AND I WANT THE CAR TORN APART TO FIND OUT WHERE THEY ARE COMING FROM AND HAVE THEM REMOVED IMMEDIATELY! I'M FREAKING OUT! I AM WAITING ON CALL BACKS FROM BOTH HOLLMAN HONDA (THE DEALERSHIP WHICH HAS NEVER HEARD ABOUT ANY SPIDER ISSUES) AS WELL AS THE CUSTOMER SERVICE DEPT. OF HONDA ITSELF TO OPEN A CASE ABOUT THIS MATTER. BEING THAT THEY ARE POISONOUS (MAZDA HAD A RECALL ABOUT THIS VERY ISSUE EVIDENTLY ALTHOUGH HONDA ISN'T ISSUING A RECALL AT THE MOMENT). THE CAR IS BRAND NEW AND I PAID CASH FOR IT OTHERWISE, I WOULD TRADE IT IN IF IT WERE A LEASE. I AM TERRIFIED OF SPIDERS AND THESE ARE POISONOUS!!!! HELP!! I CAN'T KEEP DRIVING THIS CAR! SCARED OUT OF MY MIND AND NEEDING A REMEDY FAST! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Visibility, Visibility/wiper, Apr 11, 2012
TL* THE CONTACT OWNS A 21012 HONDA CRV. THE CONTACT STATED THAT HE REAR LIFT GATE WINDOW WAS STRUCK BY A ROCK AND CAUSED THE WIPER BLADE TO SEPARATE FROM THE WINDOW AS THE GLASS EXPLODED AND SHATTERED INTO SEVERAL PIECES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 115. ...UPDATED 10/03/12 *BF UPDATED 10/09/2012 *JS