2014 Honda CR-V
Problems, recalls and owner-reported issues
Engine is the leading concern among 587 owner complaints filed for this model year. This is the 7th highest complaint count among 26 CR-V model years with reports.
Of the 2014 reports, 36 involved a crash and 7 involved a fire. 34 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Representative owner complaints
587 reports, newest first.
Electrical system, Feb 13, 2015
TL* THE CONTACT OWNS A 2014 HONDA CR-V. THE CONTACT STATED THAT THE AFTER PARKING THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.
Tires, Feb 10, 2015
2014 HONDA CR-V AWD. CUSTOMER STATES THE TIRE PRESSURE WARNING SYSTEM LIGHT HAS COME ON THREE DIFFERENT OCCASIONS. *TA
Engine, Feb 6, 2015
I LIVE IN MINNESOTA WHERE THE TEMPERATURE GETS EXTREMELY COLD. I NOTICED MY ENGINE WAS MAKING A LOUD AUDIBLE GRINDING NOISE FOR ABOUT 2 SECONDS DURING COLD WEATHER START UPS. I SEE MORE THAN ONE WRITE UP ON THIS CONCERNING THIS EXACT NOISE. I BROUGHT THE VEHICLE TO A HONDA DEALER WHO TOLD ME THE NOISE IS: "NORMAL BUT NOT NORMAL". HE SAID HONDA IS AWARE OF THE PROBLEM BUT IS NOT DOING ANYTHING ABOUT IT. IT IS SOMETHING TO DO WITH THE VTC ACTUATOR WHEN IT GETS COLD. HE SHOWED ME AN EMAIL FROM HONDA THAT SPECIFICALLY SAYS TO QUIT REPLACING VTC ACTUATORS BECAUSE IT IS NOT HELPING FIX THE PROBLEM. IT'S AN ENGINEERING PROBLEM WITH THE VTC ACTUATOR SO REPLACING IT WITH AN IDENTICAL UNIT WILL NOT HELP.. HE THEN PROCEEDED TO TELL ME THAT IT IS NOT HURTING MY CAR IN ANY WAY, SHAPE, OR FORM. AFTER SEVERAL MORE DAYS OF LOUD GRINDING NOISES EACH MORNING; I SPOKE WITH HONDA CUSTOMER SERVICE OVER TWITTER. HONDA REPEATED WHAT THE SERVICE TECH TOLD ME THAT THEY ARE AWARE OF THE PROBLEM WITH THE VTC ACTUATOR BUT ARE CURRENTLY DOING NOTHING ABOUT IT. THEY SAID, "WE ARE AWARE OF THE CONCERN AND ARE LOOKING TO SEE WHAT WE COULD DO TO REDUCE IT". I THEN ASKED THEM TO EXPLAIN WHAT EXACTLY IN THE VTC ACTUATOR IS MAKING THE NOISE. I WAS TOLD, "I APOLOGIZE BUT INFORMATION ON WHAT IS MAKING THE NOISE IS NOT AVAILABLE"... NOT KIDDING. THEY ALSO SAID, "THE NOISE DOESN'T AFFECT THE DRIVEABILITY OR RELIABILITY OF THE VEHICLE. WE APOLOGIZE BUT CURRENTLY THERE ARE NO REPAIRS FOR THIS." I AM SUPPOSE TO BELIEVE THAT THIS IS NOT HURTING MY VEHICLE, BUT THEY REFUSE TO TELL ME WHAT IS CAUSING THE NOISE IN THE VTC ACTUATOR? IT SOUNDS LIKE THEY ARE CRUNCHING THE NUMBERS TO SEE IF A RECALL WOULD BE MORE COST EFFECTIVE THEN REPAIRING THE CARS OF US COLD WEATHER DRIVERS WHEN THE TIME COMES AND OUR ENGINES FAIL. I'M CONCERNED ABOUT METAL SHAVINGS GETTING INTO THE OIL/ENGINE CAUSING FAILURE. *JS
Electrical system, Feb 5, 2015
TL* THE CONTACT OWNS A 2014 HONDA CR-V. WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 20 MPH AND ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT RODENTS WERE CHEWING THE HARNESS WIRES. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON FEBRUARY 4, 2014 WHERE IT WAS DIAGNOSED THAT THE CRANK SENSOR AND HARNESS WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,000.
Vehicle speed control, Feb 2, 2015
TL* THE CONTACT OWNS A 2014 HONDA CR-V. AFTER STOPPING, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED AT A HIGH RATE OF SPEED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5. UPDATED 03/24/15*LJ UPDATED 6/19/2015 *JS
Electrical system, Engine, Feb 1, 2015
DURING COLD WINTER MONTHS THERE IS A GRINDING NOISE FOR ABOUT 2 SECONDS WHEN FIRST STARTING THE VEHICLE, EVEN IN GARAGE. TAKING TO HONDA DEALER THIS WEEK. LOOKING AT ALL SIMILAR COMPLAINTS ONLINE, I AM NOT EXPECTING MUCH TO BE DONE. SEEMS HONDA IS AWARE OF THIS PROBLEM ON CRVS BUT CAN'T DIAGNOSE???????!!!! *TR
Electrical system, Jan 30, 2015
I STARTED MY CAR WITH THE REMOTE START AND A LITTLE OVER TEN MINUTES LATER WENT OUT TO CLEAN OFF MY CAR AND I DIDN'T WANT MY CAR TO TURN OFF WHEN THE REMOTE START TIMED OUT SO I PUT MY KEY IN THE IGNITION AND TURNED IT SO THE CAR WOULD STAY TURNED ON WHILE I CLEANED OFF MY CAR. AS I WAS CLEANING OFF MY CAR I HEARD THE DOORS LOCK WITH THE KEYS IN THE IGNITION. *TR
Visibility, Jan 28, 2015
MOONROOF SPONTANEOUSLY SHATTERED WITHOUT ANY IMPACT FROM A FOREIGN OBJECT. *TR
Power train, Jan 26, 2015
PREVIOUS SUBMISSION NTSB NUMBER: 10670827. PURCHASED NEW 2014 HONDA CR-V EX-L FROM SHEEHY HONDA, RICHMOND HIGHWAY, ALEXANDRIA VIRGINIA. VEHICLE WAS RETURNED THREE TIMES FOR SIGNIFICANT VIBRATIONS THROUGHOUT THE VEHICLE WHEN AT HIGHWAY SPEEDS. SHEEHY FAILED TO CORRECT THE PROBLEM, I NOTIFIED HONDA CORPORATE, WHO TRANSFERRED MY CASE(NUMBER: [XXX]) TO POHANKA HONDA, CAPITAL HEIGHTS MARYLAND. POHANKA RESEARCHED THE PROBLEM AND IDENTIFIED THE DRIVE SHAFT AS THE PROBLEM (PART NUMBER 2191A8 - PROPELLER SHAFT). DRIVE SHAFT WAS REPLACED 21 JANUARY 2015. PROBLEM HAS SUBSIDED BUT CONTINUES AT A LOWER THRESHOLD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR
Engine, Jan 26, 2015
DURING COLD WINTER MONTHS IN MICHIGAN, THERE IS A GRINDING NOISE FOR ABOUT 2 SECONDS WHEN FIRST STARTING THE VEHICLE. TOOK IT TO HONDA DEALER AND THEY CONTACTED AMERICAN HONDA WHO TOLD THEM THAT THIS WAS A "NORMAL PROBLEM" WITH CR-VS APPARENTLY DUE TO THE OIL PUMP NOT FUNCTIONING PROPERLY. AMERICAN HONDA WAS CONTACTED AND WAS TOLD THAT THEY ARE AWARE OF THIS PROBLEM BUT HAVE NOT INDICATED ANY SOLUTION. *TR
Vehicle speed control, Jan 23, 2015, crash
TL* THE CONTACT OWNS A 2014 HONDA CR-V. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPACE, THE VEHICLE ACCELERATED AND CRASHED INTO POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BRUISED LIP AND A FRACTURED KNEE BUT NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Engine, Fuel/propulsion system, Jan 22, 2015
THE ENGINE DOES NOT RESPOND (INTERMITTENTLY) TO THE THROTTLE. THIS MAKES FOR A VERY DICEY SITUATION WHEN TURNING ACROSS ONCOMING TRAFFIC OR ACCELERATING FROM A FULL STOP, E.G., A TRAFFIC SIGNAL. TO OVERCOME THE PROBLEM, YOU HAVE TO QUICKLY LET UP ON THE ACCELERATOR PEDAL AND JUST AS QUICKLY APPLY PRESSURE TO THE PEDAL TO GET THE ENGINE TO RESPOND. DURING THESE EPISODES THE ENGINE IS JUST IDLING. I TOOK THE CAR TO A DEALERSHIP WHICH PERFORMED DIAGNOSTICS. THE ANSWER WAS THE TYPICAL ONE THAT YOU RECEIVE FROM A DEALERSHIP: 'WE COULDN'T DUPLICATE THE PROBLEM". FROM POSTINGS ON THE INTERNET, THIS HAS BEEN A PROBLEM FOR YEARS WITH HONDA VEHICLES. IN FACT A DEALERSHIP SERVICE WRITER TOLD ME THAT HIS BROTHER HAS A HONDA WHICH HAS HAD THE SAME PROBLEM ALMOST FROM THE DAY HE PURCHASED IT. I'M NOT JUST IMAGINING THIS. THE PROBLEM APPEARS TO BE THE THROTTLE BODY RELAY OR THE THROTTLE BODY ITSELF WHICH WOULD BE VERY EXPENSIVE TO REPLACE. THIS ISN'T JUST MY IMAGINATION AT WORK. IT HAS THE POTENTIAL TO CREATE A DEADLY SITUATION. THANKS. *TR
Engine, Jan 20, 2015
ON COLD DAYS I HEAR GRINDING NOISE WHEN I START MY CAR, FEW SECOND NOISE THEN ITS FINE. I NOTICED IT STARTED IN DECEMBER WHEN THE COLD WEATHER HITS TEXAS. IT DOES NOT HAPPEN DAILY ONLY ON COLD DAYS AS CAR SITS IN DRIVEWAY. SOME DAYS IT WILL BE COLD AND IT WILL BE FINE AND OTHER DAYS ANOTHER COLD DAY AND IT WILL HAPPEN FOR A FEW SECONDS. MY CAR HAS SLIGHTLY OVER 8000 MILES. I FIND THIS TOO SOON TO HAVE ANY ISSUES. I TOOK IT TO LOCAL HONDA DEALERSHIP JANUARY 16 WHERE CAR SAT OVER NIGHT TO DUPLICATE THE SOUND AND THE CAR DID NOT MAKE THAT NOISE. THE WEATHER WAS IN THE 40'S AND NOISE COULD NOT BE HEARD. MY CAR WAS STILL AT DEALERSHIP ON JANUARY 19 AND AGAIN NO SOUND WAS HEARD FROM CERTIFIED HONDA TECH. I OPENED UP HONDA CARE TICKET FOR A SOLUTION AND A PUSH FROM THEM TO REPLACE THE VTC ACTUATOR. THE TECH PLAYED DUMB AND SAID I WAS THE FIRST OWNER TO HAVE THIS COMPLIANT AND THEREFORE COULD NOT PIN POINT THE PROBLEM AND COULD NOT FIX SOMETHING HE DID NOT KNOW WHAT IT COULD BE. I TOOK MY CAR FROM THEM AFTER SITTING THERE SINCE FRIDAY, SATURDAY, SUNDAY AND MONDAY JAN 19. HONDA CARE DID NOT PUSH THE ISSUE TO THE DEALERSHIP SO I AM CONSIDERING TRADING IN MY CAR. I CANNOT BE HELD ACCOUNTABLE FOR A FAULTY HONDA PROBLEM. NOW I THE CONSUMER HAVE BEEN DUPED BY THIS IGNORANCE AND LETTING THIS KNOWN ISSUE JUST SIT AROUND AND GET BIGGER WITH CONSUMERS. *TR
Engine, Jan 14, 2015
SEPTEMBER 2014, 2014 HONDA CRV WITH ~6K MILES STARTED MAKING A LOUD RATTLING NOISE UPON FIRST TURNING IGNITION SWITCH OVER. IT CONTINUED RANDOMLY UPON STARTING FOR ONLY 1-2 SECONDS & STOPS. AS THE WEATHER GOT COLDER, IT HAPPENED MORE OFTEN. TOOK MY CAR TO THE DEALER ON 10/15/14 & MADE THEM KEEP THE CAR OVERNIGHT TO REPLICATE PROBLEM. PROBLEM WAS DUPLICATED & DETERMINED TO BE VARIABLE TIMING CONTROL (VTC) ACTUATOR; CAR WAS UNDER WARRANTY & FIXED. DECEMBER 2014 W/ ~13K MILES SAME ISSUE RESURFACED. CONTACTED DEALERSHIP 01/14/15, HAD THEM PULL UP 10/15/14 REPAIR WORK TO REFERENCE STATED SAME ISSUE IS GOING ON. I WAS TOLD, "... YOU WILL NEED TO SPEAK W/ OUR SERVICE MANAGER XXXX AS THE MFG'R IS AWARE THIS IS A PROBLEM W/ THOUSANDS OF CARS LIKE YOURS & THEY ARE CHOOSING TO NOT DO ANY FURTHER REPAIR WORK FOR THIS PROBLEM BC IT WILL CONTINUE TO HAPPEN IF REPAIRED & THEY DON'T KNOW HOW TO FIX IT...". I WAS THEN TRANSFERRED TO SERVICE MGR & LEFT VOICEMAIL. 01/14/15 NO RESPONSE FROM SVC MGR, TO SPEAK W/ HIM AGAIN; THIS TIME I WAS NOT ALLOWED TO LEAVE A VOICEMAIL & SVC TECH TOOK MY INFO & SAID SHE WOULD PUT IT ON A POST-IT NOTE ON XXXX'S COMPUTER TO HAVE HIM GIVE ME A CALL BACK. THIS IS A KNOWN PROBLEM W/ HONDA'S GOING BACK TO 2008 INCLUSIVE OF TSB PUBLISHED DOC'S WHICH DEALERS DISMISS UNLESS CONSUMERS BRINGS THEM UP, OF WHICH DEALERS PLAY DUMB TO NOT KNOWING WHAT THE CAR OWNERS ARE TALKING ABOUT. THE PROBLEM IS NOT FIXABLE, ONLY TEMPORARILY DERAILED UNTIL REPAIR BECOMES NECESSARY AGAIN. THE MFG'R IS FORBIDDEN TO FIX THE CAR UNTIL THEY WORK ON A SUITABLE 'COUNTER' MEASURE. FAULTY VTC ACTUATOR AFFECTS ENGINE TIMING, FUEL EFFICIENCY, ELECTRICAL, MECHANICAL, AND BATTER LIFE OF VEHICLE, POTENTIAL CAUSING ELECTRICAL FIRES WHICH CAN BE DEADLY.. *TR
Exterior lighting, Jan 14, 2015
IT WAS THE FIRST TIME I DROVE MY BRAND NEW CR-V AT NIGHT AND THE LOW BEAM HEADLIGHTS WERE SO LOW THAT I COULDN'T EVEN TELL THAT THEY WERE ON. IT MADE IT VERY DANGEROUS TO DRIVE ON SUBURBAN STREETS WHERE THERE ARE INADEQUATE STREET LIGHTING. *TR
Steering, Jan 12, 2015
I WAS DRIVING ON THE INTERSTATE 90 WHEN ALL OF SUDDEN EPS( ELECTRONIC POWER STEERING), VSA( VEHICLE STABILITY ASSIST) FAILURE AND LOW TIRE WARNING LIGHT CAME ON. STEERING BECAME VERY HARD TO TURN.WHEN I TOOK THE CAR TO DEALER AFTER ONE DAY OF ANALYSIS THEY TOLD THAT ALIGNMENT OF ONE THE FRONT TIRES WAS VERY OFF. EVEN THOUGH IT IS AN WARRANTY ISSUE THEY REFUSED TO HONOR IT AND BLAMED ME FOR BUMPING THE VEHICLE. I CALLED HONDA CUSTOMER SERVICE TO REPORT THE PROBLEM.AFTER ONE DAY SOME ONE FROM HONDA CUSTOMER SUPPORT CALLED AND REPEATED THE SAME THING WHICH DEALER TOLD.MY ONLY CONCERN IF THE EPS FAILURE WAS THE ISSUE BUT INSTEAD OF ADDRESSING ISSUE THEY JUST TRIED TO ESCAPE. *TR
Engine, Jan 12, 2015
WHEN STARTING FIRST THING IN THE MORNING ON VERY COLD DAYS, THERE IS A GRINDING NOISE FOR A SECOND OR TWO. HAPPENS ALSO IF IT IS SITTING OUTSIDE FOR SEVERAL HOURS IN COLD WEATHER. I SEE OTHER COMPLAINTS ABOUT THIS AND AM TAKING IT TO DEALERSHIP TO SEE WHETHER IT CAN BE FIXED. MY CAR ONLY HAS 6,500 MILES ON IT AND SHOULD NOT BE HAVING ISSUES LIKE THIS. THIS IS HAPPENING ON MY SECOND CR-V AS WELL WHICH HAS ABOUT 9,000 MILES ON IT. *TR
Power train, Jan 10, 2015
THE AWD ON THE 2014 HONDA CRV FAILS WHEN THE OUTSIDE TEMPERATURE FALLS BELOW ZERO, THE ALL WHEEL DRIVE VEHICLE THEN IS JUST A FRONT WHEEL DRIVE VEHICLE. WE LIVE IN THE NORTHERN PART OF THE USA AND OFTEN DEAL WITH SNOW PACKED ROADS. WITHOUT THE AWD WORKING THIS LEADS TO DIFFICULT AND DANGEROUS DRIVING CONDITION AND AT TIMES LOSS OF CONTROL. THE DEALERSHIP HAS HAD THE VEHICLE IN 4 TIMES AND HAS BEEN UNABLE TO FIX THE PROBLEM AND AT THIS TIME HAS NOT OFFERED AND SOLUTION TO THE SITUATION, ONLY THAT THE TECH/ENGINEERS WILL LOOK INTO THE ISSUE. AT THIS TIME CAN NOT EVEN GET THE VEHICLE UP THE HILL OF OUR SNOW PACKED DRIVEWAY WITHOUT A TOW. *TR
Electrical system, Jan 10, 2015
THE TPMS WARNING LIGHT HAS BEEN COMING ON SINCE NOT LONG AFTER THE CAR WAS PURCHASED NEW. WE ARE TOLD BY THE DEALER THAT THE LATEST SOFTWARE UPGRADE HAS BEEN INSTALLED. ANNOYING, USELESS LIGHT. CONSTANTLY RE-SETTING. *TR
Wheels, Jan 10, 2015
DURING A 3500 MILE TRIP THE TIRE PRESSURE MONITORING WARNING LIGHT (TPMS) CAME ON AT LEAST 6 TIMES. EACH TIME I STOPPED AND NONE OF THE TIRES WERE LOW. I RESET THE SYSTEM AND CONTINUED TO DRIVE. EVENTUALLY, THE LIGHT CAME ON AGAIN AND I REPEATED THE SAME, STOP AND CHECK PROCEDURE, EACH TIME THERE WASN'T ANY VARIATION IN THE TIRE PRESSURE. I HAVE HAD TPMS ON OTHER VEHICLES AND NEVER HAVE I HAD A FALSE READING. THE HONDA SYSTEM IS A BASIC SYSTEM AT BEST AND FROM READING OTHER COMPLAINTS, HAS BEEN PLAGUED WITH PROBLEMS. THEIR SYSTEM IS MORE OF AN ANNOYANCE THAN BENEFIT. I WAS TOLD THE 2014'S HAD UPDATED SOFTWARE WHICH DOESN'T SEEM TO WORK. HONDA NEEDS TO DESIGN A SUITABLE FIX FOR A KNOWN PROBLEM. *TR
Power train, Engine, Jan 9, 2015
1. 2014 POWER TRAIN -REAR PASSENGER WHEEL JUMPING/SKIPPING ON ACCELERATION. DEALER BROUGHT A LOANER,TOOK CAR AND REPLACED REAR DIFFERENTIAL..SEEMS OK SINCE....HAD 2013 CRV W/FRONT PASSENGER SIDE AXLE JUMPING ..TRADED BACK AFTER 9 MONTHS 2. 2014 ENGINE- GRINDING SOUND ON START UP. RECORDED SOUND ON VIDEO AND MECHANIC IDENTIFIED AS VTC ACTUATOR BUT SAID HONDA HAS NO FIX. SAID NO HARM WILL OCCUR W/REPETITION...HAD 2013 CRV W/SAME PROBLEM IN ADDITION TO FRONT AXLE ISSUES..AS NOTED ABOVE TRADED BACK AFTER 9 MONTHS. *TR
Tires, Jan 7, 2015
I PURCHASED MY 2014 HONDA CRV AWD BRAND NEW FROM THE DEALER AND WITHIN ONE WEEK OF THE SALE I TOOK THE VEHICLE IN FOR SEVICE DUE TO SEVERE VIBRATIONS THROUGOUT THE VEHICLE WHEN DRIVING AT HIGHWAY SPEEDS OF 55 MPHBOR HIGHER. THE VEHICLE HAS BEEN BACK A TOTAL OF THREE TIMES THUS FAR AND THE PROBLEM HAS NOT BEEN I WAS TOLD 1. A CUPPED REAR TIRE, 2. FRONT DRIVER SIDE TIRE WAS OUT OF BALANCE 3. TIRES WAS OVER INFLATED AND RIGHT REAR TIRE REQUIRED REPLACEMENT. IN ADDITION TO THE VIBRATION, THE TPS LIGHT HAS COME ON REPEATEDLY. HOWEVER WHEN CHECKED WITH CALIBRATED METER THE TIRES WERE WITHIN APPROPRIATE INFLATION RANGE. *TR
Tires, Jan 5, 2015
I STARTED BRINGING MY 2014 HONDA CR-V TO NARDY HONDA ON APRIL 12, 2014 BECAUSE THE LOW TIRE PRESSURE LIGHT WAS ON, ON APRIL 12TH THEY TOLD ME IT MAY NEED TO HAVE THE SOFTWARE UPDATED, HOWEVER AFTER HONDA MECHANICS SEEING THE CAR THEY DETERMINED IT WAS THE LATEST SOFTWARE AND NEEDED NO UPDATE. THEY SET THE TIRE PRESSURE AND RESET THE SYSTEMS DETERMINING THERE WERE NO LEEKS IN ANY OF THE TIRES. ON MAY 28TH IT CAME ON AGAIN, THEY SAID 1500 SEE TECH NOTES-TOPPED OFF AIR PRESSURE AND CALIBRATED TPMS ALL OK. ON MAY 30TH THEY SAID THEY UNINSTALLED THE SOFTWARE, RE CALIBRATED THE TIRES AND SET THEM BACK TO FACTORY SETTINGS. JUNE 14, 2014 AND THE LIGHT CAME BACK ON AGAIN. WHEN THE TIRES WERE CHECKED TODAY THEY ALL HAD THE EXACT AMOUNT OF AIR. THERE WAS NO FLATS OR LOSS OF AIR. NOW THIS VEHICLE HAS BEEN BACK FOR THE EXACT SAME ISSUE ON ALL THE FOLLOWING DATES: APRIL 12, 2014, MAY 28, 2014, JUNE 16, 2014, OCTOBER 24, 2014 CALLED HONDA CORPORATE TO REPORT PROBLEM AND SEE IF I COULD GET SOME HELP, DECEMBER 5, 2014 THEY CLAIM TO HAVE FIXED THE PROBLEM FOR GOOD AND TODAY JANUARY 5, 2015 LIGHT CAME BACK ON. I CALLED CORPORATE AND THEY TOLD ME THERE IS NOTHING THEY AN DO OTHER THAN REFER ME TO THE DEALERSHIP TO HAVE THEM LOOK AT THE CAR. I AM ONCE AGAIN GOING BACK TO NARDY HONDA ON JANUARY 6, 2014 FOR THEM TO LOOK AT THE CAR. THIS IS DISGUSTING HOW I AM BEING TREATED. THEY CANT FIX MY CAR AND WONT DO ANYTHING ABOUT IT. MY REP FROM HONDA CORPORATE [XXX] IS 1-800-999-1009 EXT[XXX], CASE # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Other or unspecified, Dec 23, 2014
PURCHASED NEW 2014 HONDA CR-V ON 12/19/14. DURING THE PURCHASE THE SALES PERSON WAS SPECIFICALLY ASKED ABOUT THE TIRE PRESSURE MONITORING SYSTEM (TPMS) PROBLEM, WHICH PER THE NHTSA COMPLAINT PROCESS HAS EXISTED IN THE HONDA 2014 CR-V MODELS SINCE SEPTEMBER 2013. THE SALES PERSON WAS NOT AWARE OF ANY PROBLEMS. ASKED THE SALES PERSON TO VERIFY THE MANUFACTURE DATE OF THE VEHICLE TO BE PURCHASED AND WAS TOLD IT WAS SEPTEMBER 2014. THE NEXT DAY (12/20/14) WHILE DRIVING THE VEHICLE THE TPMS LIGHT CAME ON. THE VEHICLE HAD BEEN DRIVEN SOME 25 MILES (THE ODOMETER READ 115 MILES WHEN PURCHASED). TIRE PRESSURE WAS CHECKED AND FOUND TO BE 30 PSI PER SPECIFICATIONS. RESET THE TMPS FOLLOWING OWNER MANUAL INSTRUCTIONS. CALLED THE DEALERSHIP AND SCHEDULED AN APPOINTMENT FOR 12/22/14. A SOFTWARE PATCH (VERSION OHA240 DECEMBER 2014) WAS INSTALLED. HONDA CONTINUES TO MANUFACTURE AND SELL A VEHICLE WITH A KNOWN POTENTIAL SAFETY DEFECT. PAST "FIXES" DO NOT SEEM ADDRESS THE PROBLEM. WHEN WILL SOMEONE ADDRESS THIS ISSUE AND SOLVE IT?
Steering, Dec 22, 2014
TL* THE CONTACT OWNS A 2014 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE STEERING WHEEL VIOLENTLY VIBRATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,500.