2014 Honda CR-V
Problems, recalls and owner-reported issues
Engine is the leading concern among 587 owner complaints filed for this model year. This is the 7th highest complaint count among 26 CR-V model years with reports.
Of the 2014 reports, 36 involved a crash and 7 involved a fire. 34 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Representative owner complaints
587 reports, newest first.
Tires, May 19, 2015
TL* THE CONTACT OWNS A 2014 HONDA CR-V. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM LIGHT CONTINUED TO ILLUMINATE ON THE INSTRUMENT PANEL. THE TIRES WERE SET TO THE CORRECT PSI AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE SYSTEM WAS WORKING UP TO SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 7/28/15*CN
Other or unspecified, May 15, 2015
THE CARS A/C CONDENSER WAS HIT BY A PEBBLE ON THE ROAD AND IT DAMAGED ONE OF THE VEINS. NEEDS TO REPLACE WITH A NEW ONE.
Engine, May 13, 2015
WHEN DOING THE FIRST OIL CHANGE, THERE WERE SIGNIFICANT OIL LEAK AROUND TIMING CHAIN COVER.
Service brakes, May 10, 2015, crash
WHILE ATTEMPTING TO STOP AT A RED TRAFFIC LIGHT, WE APPLIED PRESSURE TO THE BRAKES. HOWEVER, THE BRAKES DID NOT RESPOND AND IT APPEARED THAT THE CAR ACCELERATED. TO AVOID HITTING THE CAR IN FRONT OF US, WE TURNED TOWARDS THE SHOULDER AND UP A SMALL HILL. WE HIT A TREE ON THE SMALL HILL THAT CAUSED THE CAR TO FLIP UPSIDE DOWN. POLICE AND EMS RESPONDED TO THE SITE OF THE ACCIDENT TO REMOVE US FROM THE CAR AND EVALUATE/TREAT US FOR INJURIES.
Electrical system, May 9, 2015
VEHICLE BECOMES UNRESPONSIVE TO STAR UP PROCEDURE W/O PRIOR INDICATION OR WARNING. HAS HAPPENED APPROX., ON 12 INSTANCES. HAVE CALLED FOR ROAD CALLED & TAKEN IT TO DEALERSHIP WITHOUT FINAL RESOLUTION. CONTACTED HONDA OF CARSON CA. FINAL RESOLVE AFTER TWO MONTHS WAS TO HAVE VEHICLE TOWED TO DEALER FOR APPRAISAL OF SITUATION.
Seats, Apr 21, 2015
THE HEADREST IN THE VEHICLE IS ANGLED TOO FAR FORWARD AT THE TOP TO BE COMFORTABLE FOR PEOPLE WHO HAVE TO SIT STRAIGHT UP IN THE SEAT! THE ANGLE ON THE HEADREST SHOULD BE ADJUSTABLE FOR THOSE WHO HAVE TO SIT STRAIGHT UP. AS DESIGNED, IT IS FAR MORE COMFORTABLE TO EITHER REMOVE THE HEADREST OR TURN IT AROUND BACKWARDS. BOTH OF WHICH WOULD LEAD TO SEVERE HEAD AND NECK INJURIES IN A REAR END COLLISION. *TR
Electrical system, Apr 20, 2015
TL* THE CONTACT OWNS A 2014 HONDA CR-V. UPON TURNING THE KEY IN THE IGNITION SWITCH, THE INSTRUMENT PANEL GAUGES AND ALL THE WARNING LIGHTS FLICKERED. THE CONTACT STATED THAT THE KEY HESITATED TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION WIRING HARNESS CONNECTOR FRAYED CAUSING A LOSS OF CONNECTION TO THE COMPUTER OR INSTRUMENT CLUSTER. THE TECHNICIAN STATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED IN ORDER TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V004000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60. UPDATED 10/06/2017*CN
Structure, Apr 18, 2015
9 AM APRIL 16 POLICE KNOCKED ON DOOR SEVERAL HONDAS IN THE PARKING LOT HAD BEEN BROKEN INTO ND DRIVER AIRBAG STOLEN. CAR DID NOT START HAD TO BE TOWED TO SOUTHHONDA FOR REPAIRS. I HAVE A $500 DEDUCTIBLE AND I WANT HONDA TO REIMBURSE ME PLUS FIX THE FAULTY ALARM SYSTEM. I AM RETIRED $500 IS LOT FOR SOMETHING I DID NOT DO THANK YOU *TR
Electrical system, Apr 11, 2015
MY CRV STARTED MAKING GRINDING NOISES WITH IGNITION IN SEPT 2014, APPROX. 6 MONTHS AFTER I PURCHASED IT FROM KINGS HONDA IN CINCINNATI, OH. DURING ROUTINE SERVICE AT KINGS HONDA I INQUIRED ABOUT THE GRINDING AND WAS TOLD THAT " IT WAS THE VTC ACTUATOR IN THE CRVS AND THIS WAS A KNOWN PROBLEM TO HONDA." THE SERVICE MANAGER TOLD ME THAT HONDA WAS ISSUING A RECALL FOR THE PROBLEM SOON. I HAVEN'T SEEN A RECALL YET AND I WANT THIS PROBLEM FIXED WHILE MY CAR IS STILL UNDER WARRANTY. PLEASE ADVISE ON WHAT FURTHER ACTION I NEED TO TAKE. THANK YOU *TR
Vehicle speed control, Apr 7, 2015, crash
TL* THE CONTACT OWNED A 2014 HONDA CR-V. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO A FIRE HYDRANT, A LIGHT BOX, AND A TREE. THE CONTACT SUSTAINED A KNEE INJURY AND A FRACTURED ANKLE THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Engine and engine cooling, Apr 6, 2015
I'M HAVING THE SAME VTC ACTUATOR PROBLEM AS MANY OTHERS ARE HAVING. STARTED AFTER FIRST OIL CHANGE. SEVERAL TIMES IN WEATHER BELOW 40 BUT HAS NOW MADE SAME GRINDING NOISE FROM 60 DEGREE DOWN. JUST NOT AS MUCH AND NOT AS BAD SOUNDING LIKE WHEN BELOW 40. ALSO HEARD IT WHILE DRIVING ON A TRIP FOR 3 HOURS AT 75MPH. HONDA CUSTOMER SERVICE ( I RECORDED CALLS )SAID THEIR JOB IS TO FIX UNDER WARRANTY . BUT THEY HAVE NO FIX AND ONLY TRIED ONCE. I WAS TOLD NOT ALL DO IT, SOMETIMES REPLACING THE PART WILL FIX IT. THEY ONLY TRIED ONCE. I TOOK IT IN 3 TIMES AND MENTION IT MORE THAN 3 TIMES BUT THEY WILL NOT EVEN TRY. MY GUESS , THEY DON'T WANT 4 FAILED ATTEMPTS ON FIXING IT. THEN YOU COULD FILE LEMON LAW ETC. THEY HAVE FOUND AWAY TO WORK THE LAWS IN THEIR FAVOR. SO NOW OWNERS ARE SCREWED. A QUOTE FROM ANOTHER COMPLAINT I READ PRETTY MUCH SUMS IT UP FOR ME EXCEPT, I BOUGHT CRV IN LONGVIEW TEXAS. LITTLE OVER 5K MILES WHEN PROBLEM STARTED. I THINK THEY SHOULD GIVE A LIFE TIME WARRANT ON THE VTCA AND ANY PROBLEM IT CAUSES THE MOTOR. BTW. I HAVE WASTED A LOT OF TIME TRYING TO FIND A FIX AND OR FOR THEM TO TAKE THE CRV BACK ETC. ALL THE TIME I WASTED TALKING TO DIFFERENT FOLKS ETC. NO ACCOUNTABILITY TO BIG BUSINESS. ". HONDA IS AWARE OF THE PROBLEM BUT IS NOT DOING ANYTHING ABOUT, HONDA, CUSTOMER SERVICE SAYS TO QUIT REPLACING VTC ACTUATORS BECAUSE IT IS NOT HELPING FIX THE PROBLEM. IT'S AN ENGINEERING PROBLEM . IT IS NOT HURTING MY CAR IN ANY WAY, SHAPE, OR FORM. " "WE ARE AWARE OF THE CONCERN AND ARE LOOKING TO SEE WHAT WE COULD DO TO REDUCE IT"."THE NOISE DOESN'T AFFECT THE DRIVEABILITY OR RELIABILITY OF THE VEHICLE OR VALUE. WE APOLOGIZE BUT CURRENTLY THERE ARE NO REPAIRS FOR THIS." *TR
Exterior lighting, Mar 25, 2015
BOTH THE LOW AND HIGH BEAM HEADLIGHTS ON THIS BRAND NEW CAR ARE VERY DIM. THIS IS A HUGE SAFETY ISSUE. THE DEALER WILL NOT FIX THE PROBLEM. THEY SUGGESTED I COULD PUT AFTERMARKET REPLACEMENTS ON AS HONDA DOES NOT HAVE BETTER HEADLIGHTS. *TR
Engine, Mar 17, 2015
WHEN YOU COLD START THE CAR IT MAKES A GRINDING NOISE. HAVE TAKEN IT IN TO THE DEALER THREE TIMES AND THEY CAN NEVER DUPLICATE THE NOISE. I TAKE IT HOME AND IT DOES IT AGAIN THE NEXT DAY EACH TIME. I RECORDED THE NOISE AND TOOK IT TO THE DEALER. THEY ORIGINALLY TOLD ME THAT THEY DIDN'T KNOW WHAT IT WAS. THE THIRD TIME I TOOK IT IN THEY CLAIMED HONDA AMERICA WAS AWARE OF THE PROBLEM AND WERE WORKING ON IT. AFTER WAITING 6 WEEKS FOR RESOLUTION, I CALLED THE DEALER AND WAS TOLD THE SAME THING. I REQUESTED THE NUMBER TO HONDA AMERICA AND CALLED. I WAS TOLD BY HONDA AMERICA THAT THEY DIDN'T DEEM THIS PROBLEM A DEFECT AND THEY WOULD NOT FIX THE PROBLEM. I AM TRYING TO FIND OUT WHAT RECOURSE I HAVE. IF YOU LOOK ON THE DIFFERENT BLOGS AND SITES ONLINE...THEY DO HAVE A PROBLEM WITH NUMEROUS OTHER HONDA VEHICLES. ANY HELP YOU CAN GIVE ME IS APPRECIATED. *TR
Visibility, Mar 12, 2015
TL* THE CONTACT OWNS A 2014 HONDA CR-V. WHILE DRIVING AT APPROXIMATELY 60 MPH, A LOUD POPPING NOISE SUDDENLY CAME FROM THE ROOF AREA OF THE VEHICLE. THE DRIVER DISCOVERED THAT THE GLASS SUN ROOF EXPLODED FROM THE INSIDE OUTWARD. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.
Vehicle speed control, Mar 11, 2015
TL*THE CONTACT OWNS A 2015 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. UPDATED 8/10/15*CN
Exterior lighting, Mar 11, 2015
THE HEADLIGHTS ARE SO DIM THAT MY FAMILY FEEL VERY UNSAFE DRIVING DURING NIGHT. WE ALMOST HIT DEER AND PEDESTRIANS. THE HEADLIGHTS ARE VERY UNSAFE. *TR
Engine, Mar 9, 2015
I GET A HARSH GRINDING 'METAL-ON-METAL' SOUND FROM THE CAM/TIMING CHAIN, TOP OF THE ENGINE WHEN TEMPS BELOW 40 DEGREES. VISITED WITH THE DEALER I PURCHASED AT, DIDN'T EVEN START A WORK TICKET WHEN I TOLD HIM WHAT IT WAS DOING. STATED IT WAS THE VTC ACTUATOR PROBLEM ,THEY ALL HAVE IT, REPLACING THE PART WON'T FIX IT, JUST HAVE TO LIVE WITH IT. WENT TO 2ND DEALER, SAID SAME THING BUT STARTED A WORK TICKET. GAVE ME A COPY OF A HONDA "TECH LINE SUMMARY ARTICLE" ENGINE RATTLES AFTER COLD SOAK STARTUP. AFFECTED VEHICLES, 2008-12 ACCORD, 2012-15 CROSSTOUR, 2012-14 CR-V, WE'RE CURRENTLY WORKING ON A SOLUTION BUT HAVE NO RECOMMENDED DEALER REPAIR AT THIS TIME. CONTACTED HONDA MOTOR CO. TO FILE A COMPLAINT, WE WOULD LIKE TO FIX YOUR CAR, HOW? YOU DON'T HAVE A FIX, PROBLEM SINCE 2008. ASKED FOR MY PURCHASE PRICE TO BE REIMBURSED MINUS USAGE. WAITING FOR RESPONSE FROM HONDA. WILL PURSUE DISPUTE RESOLUTION/ARBITRATION IF NEEDED. *TR
Visibility/wiper, Mar 5, 2015
2014 HONDA CRV: IN FEB 2015 WINDSHIELD WIPERS MOSTLY DO NOT WORK AT ALL OR THEY WORK INTERMITTENTLY IN COLD WEATHER...ESPECIALLY DANGEROUS AND FRIGHTENING WHEN THEY STOPPED DURING SEVERAL SNOWSTORMS ALLOWING NO VISIBILITY. AFTER MAKING A LONG DRIVE TO FORT WAYNE DON AYRES ( AND TRYING TO FIND A DAY WHEN BOTH WIPERS AND I WERE NOT WORKING AND THAT IT WAS NOT SNOWING ON THE INTERSTATE) THE WIPERS STARTED WORKING AGAIN AFTER THE CRV WAS DRIVEN INTO THEIR GARAGE. HAD TO BRING IT BACK WHEN WIPERS NOT WORKING, WE WERE TOLD. IN THE MEANTIME CRV WAS NOT SAFE TO DRIVE IN SNOWSTORMS. ON SECOND VISIT THEY DISCOVERED THAT THE MOTOR ON THE WIPERS HAD TO BE REPLACED. A LITTLE NUISANCE PROBLEM TO THEM BUT VERY FRIGHTENING TO ME WHEN DRIVING BLIND IN SNOWSTORMS. LUCKY NOT TO HAVE HAD A WRECK OR EVEN A STROKE FROM THE FRUSTRATION OF SPENDING SO MUCH MONEY ON A VEHICLE TO STAY SAFE IN WINTER WEATHER...ONLY TO HAVE NONFUNCTIONAL WIPERS THAT MAKE IT UNDEPENDABLE IN WINTER WEATHER. HOPE THIS WILL BE HELPFUL TO SOMEONE. *TR
Vehicle speed control, Engine, Feb 28, 2015
THIS HAS HAPPENED ON NUMEROUS OCCASIONS. AFTER STOPPING FOR A RED LIGHT, NOTHING HAPPENS FOR SEVERAL SECONDS WHEN TRYING TO ACCELERATE,THEN CAR JUMPS FORWARD. I HAVE COME CLOSE TO REAR ENDING THE CAR IN FRONT OF ME SEVERAL TIMES. AM GOING TO MY DEALER TOMORROW. I HAVE SEEN A NUMBER OF SIMILAR COMPLAINTS ON THE INTERNET,SO ITS NOT MY IMAGINATION. *TR
Other or unspecified, Engine, Feb 28, 2015
MORE THAN 5 TIMES WHEN STARTING THE CRV, FROM A COLD START AND 2 WARM STARTS, I GET A HARSH GRINDING 'METAL-ON-METAL' SOUND FROM THE FRONT RIGHT OF THE ENGINE. THIS IS HAPPENING ALSO WITH WARMS STARTS (2X THIS WEEK). CALLED HONDA DEALER , ROCHESTER NY WHERE CAR WAS PURCHASED NEW 6 MONTHS AGO. SPOKE TO A SENIOR SERVICE ADVISOR AND TOLD ME OUT RIGHT THIS IS A KNOW PROBLEM/DEFECT (HIS WORDS) AND HONDA IS WELL AWARE OF IT AND THERE IS NO FIX KNOWN. I ASKED FOR A DATE TO BRING MY 2014 CR-V IN AND WAS ADVISED THERE WAS NO REASON TO LOOK AT MY CAR AND TO WAIT FOR THE COLD WEATHER TO GO AWAY. HE ALLOWED ME TO QUOTE HIM THAT "THERE IS NO PROBLEM, IT'S THE VTEC ACTUATOR, NOTHING TO FIX PER HONDA USA AND ASSURED ME THAT NO, NONE DAMAGE IS ACCRUING WHEN I HEAR THE GRINDING ENGINE START NOISE." HE SUGGESTED THAT I TURN THE KEY TO THE 'ON' POSITION FOR 20 SECONDS, TURN OFF THE KEY, AND RESTART THE CAR AND I SHOULD HAVE NO ISSUES. I TRIED THAT 2X TODAY 2/28/2015 AND STILL GOT THE SAME HARSH GRINDING NOISE. THE FACT THE DEALER WON'T EVEN LET ME MAKE AN APPOINTMENT TO CHECK THIS CAR, AND WITH MUCH RESEARCH BY MYSELF, THERE IS 100'S OF THESE SAME REPORTS VIA GOOGLE, YOUTUBE VIDEOS WITH EXACT SOUNDS. I DEMAND THIS CAR TO BE FIXED, IT IS NOT STARTING CORRECTLY, AND I AM GETTING ZERO ASSISTANCE FROM THE HONDA DEALER HERE IN ROCHESTER, NY. BY THE INFORMATION GIVEN TO ME, THIS IS A KNOWN, ON-GOING DEFECT IN MANY HONDA ENGINES, AND WHEN I ASK MORE THAN 50+ PRE-SALE QUESTIONS, AT NO TIME WAS I GIVEN THIS INFORMATION UPFRONT. THE DEALER AND HONDA ARE SIMPLY HIDING A KNOWN PROBLEM AND ARE USING HORRID CUSTOMER SERVICE TACTICS TO GT AROUND IT. *TR
Engine, Feb 26, 2015
EVERY DAY WHEN IT IS REALLY COLD OUTSIDE AND THE TEMPERATURES ARE 20 BELOW OR SO, THERE IS A GRINDING NOISE WHEN I START THE CAR UP. IT ONLY HAPPENS WHEN IT IS REALLY COLD OUTSIDE. DON'T ACTUALLY KNOW WHERE IT IS COMING FROM UNDER THE HOOD. IT ONLY LAST ABOUT A SECOND OR TWO.
Engine, Feb 26, 2015
EVERY MORNING WITH TEMPERATURES UNDER 20 DEG F, THERE IS A GRINDING NOISE UPON START UP, NOISE VARIES IN DURATION BETWEEN 1-2 SECONDS.
Engine, Feb 25, 2015
ON 3 OR 4 OCCASIONS, WHEN IT IS COLD, THAT WHEN THE CAR IS FIRST STARTED, THE ENGINE MAKES A GRINDING NOISE. IT ONLY LASTS FOR A SECOND OR TWO AND WHEN I RESTART THE CAR, IT DOESN'T REOCCUR. IT ALSO DOESN'T HAPPEN EVERY TIME THAT IT IS COLD. I WAS GOING TO MENTION IT THE NEXT TIME WE TOOK THE CAR IN FOR SERVICE. I'VE READ THAT OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLEM AND I SHARE THEIR CONCERN THAT THIS COULD BE DAMAGING THE ENGINE SO I WANTED TO ADD MY REPORT. *JS
Electrical system, Engine, Feb 23, 2015
FIRST THING IN THE MORNING ON COLD DAYS, SOMETIMES A GRINDING SOUND OCCURS WHEN STARTING THE ENGINE THAT LASTS ABOUT A SECOND. IT DOESN'T HAPPEN EVERY COLD MORNING, BUT IT HAPPENS FAIRLY REGULARLY ON COLD MORNINGS. I SEE THAT MANY PEOPLE HAVE COMPLAINED ABOUT THIS PROBLEM AND HONDA HAS NOT DEVELOPED A SOLUTION. THIS PROBLEM NEEDS TO BE FIXED TO ENSURE NO DAMAGE IS OCCURRING TO THE ENGINE. *TR
Engine and engine cooling, Feb 19, 2015
I BECAME EXTREMELY ILL FROM THE OFFGASSING OF THE TOXIC CHEMICALS IN MY NEW CAR. IT MADE ME DIZZY, NAUSEOUS, DISORIENTED, SLEEPY & LETHARGIC, GAVE ME A HEADACHE AND CAUSED BURNING TO MY LIPS, FACE AND LUNGS. IT WAS DIFFICULT TO BREATHE. A 2012 ECOLOGY CENTER STUDY SHOWS THAT THERE ARE OVER 270 CHEMICALS IN A NEW CAR, 70 OF THEM TOXIC (FORMALDEHYDE, STYRENE, BENZENE, AND TOLUENE ARE KNOWN TO CAUSE BIRTH DEFECTS, ASTHMA, LEARNING DISORDERS, LEUKEMIA AND OTHER CANCERS) MY SYMPTOMS OF BREATHING DIFFICULTY, LETHARGY AND SLEEPINESS LEAD ME TO BELIEVE THAT THESE CHEMICALS POSE A HEALTH RISK FOR SIDS IN INFANTS. THE ECOLOGY CENTER AND AN ATTORNEY FOR SOMEONE WHO SUED TOYOTA FOR THIS SAME ISSUE SAID THAT MANY PEOPLE TOLD THEM THEY ALSO BECAME ILL FROM THE TOXINS IN THEIR NEW CARS. AMERICAN HONDA EVEN TOLD ME THAT OTHER PEOPLE HAVE BECOME ILL FROM THE CHEMICALS. CONSUMERS SHOULD NOT BE EXPOSED TO THESE TOXINS. MANUFACTURERS SHOULD NOT BE ALLOWED TO SELL PRODUCTS THAT POSE HEALTH RISKS. THEY SHOULD BE MADE TO DISCLOSE THIS INFORMATION BEFORE SOMEONE BUYS A CAR. THE DEALER WOULDN'T REFUND. THEY PUT IN AN IONIZER, WHICH THEY SAID WOULD REMOVE THE CHEMICALS. WHEN I BREATHED IN THE AIR, AFTER THEY PUT IN THE IONIZER, IT BURNED MY LUNGS SO MUCH THAT I COULD BARELY BREATHE. MY LUNGS STILL HURT. THE AMERICAN LUNG ASSOC, EPA, CALIF DEPT OF HEALTH AND JOHNS HOPKINS ALL REPORT THAT IONIZERS CREATE OZONE WHICH DAMAGES LUNGS, MAKES ANY CHEMICAL THAT IT COMES IN CONTACT WITH EVEN MORE VOLATILE AND CAN BE LETHAL. AUTO MANUFACTURERS SHOULD NOT BE ABLE TO SELL PRODUCTS THAT CONTAIN TOXIC CANCER CAUSING CHEMICALS. HOPEFULLY, THE NHTSA CAN DO SOMETHING TO CHANGE THIS PRACTICE AND PROTECT CONSUMERS, ESPECIALLY VULNERABLE CHILDREN, SO THAT THEY DON'T HAVE TO SUFFER OR DIE NEEDLESSLY. I ALSO WONDER IF CAR MANUFACTURERS ARE REPORTING THE COMPLAINTS OF ILLNESSES FROM THE TOXINS TO THE GOVERNMENT. *TR