2015 Honda CR-V
Problems, recalls and owner-reported issues
Engine is the leading concern among 670 owner complaints filed for this model year. This is the 6th highest complaint count among 26 CR-V model years with reports.
Of the 2015 reports, 38 involved a crash and 4 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
EngineMay 4, 2017
Honda (American Honda Motor Co.) is recalling certain 2015-2016 Honda CR-V vehicles that recently received a replacement engine. The replacement engine may have been built with the wrong pistons, potentially affecting the engine's performance.
The reduced performance may result in an engine stall, increasing the risk of a crash.
Honda will notify owners, and dealers will inspect the engines and replace the incorrect components, as necessary, free of charge. The recall began June 20, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KF6.
Campaign 17V305000 on NHTSA.gov
Engine and engine cooling, engineMar 2, 2015
American Honda Motor Co. (Honda) is recalling certain model year 2014 Accord L4 vehicles manufactured July 29, 2014, to July 31, 2014, 2015 Accord L4 vehicles manufactured August 14, 2014, to January 30, 2015, and 2015 CR-V vehicles manufactured September 9, 2014, to February 6, 2015. The affected vehicles may have been assembled with improperly torqued connecting rod bolts, which can cause the engine to lose power or leak oil.
Loss of engine power may result in a vehicle stall, increasing the risk of a crash. If the engine leaks oil in the proximity of hot engine or exhaust components, there is an increased risk of a fire.
Honda will notify owners, and dealers will replace the engine short block, free of charge. The recall began on March 27, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is JP2 (for Accord models) and JP3 (for CR-V models).
Campaign 15V121000 on NHTSA.gov
Representative owner complaints
670 reports, newest first.
Engine, Feb 9, 2015
TL*THE CONTACT OWNS A 2015 HONDA CR-V. THE CONTACT STATED WHILE DRIVING DOWN A HILL, IT FELT AS THOUGH HE WAS LOOSING CONTROL OF THE VEHICLE, AS THE RPM REVVED HIGH., THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. UPDATED 4/15/15*CN THE CONSUMER STATED THE MECHANIC COULD NOT REPLICATE THE PROBLEM. THE VEHICLE RAN ROUGH.. UPDATED 04/2/15*JB
Power train, Feb 6, 2015
THE VEHICLE SHAKES NOTICEABLY AT LOW RPMS. SPECIALLY WHEN STOPPED WHILE IN GEAR I.E. AT A RED LIGHT OR WHEN ACCELERATING SLOWLY. THE SHAKE VERY NOTICEABLE, CAUSES THE SEATS TO SHAKE AND RATTLES WHAT EVER IS IN THE CUP HOLDERS. IT CAUSES THE REAR VIEW MIRROR TO BECOME USELESS. *JS
Electrical system, Seats, Engine, Feb 6, 2015
MY BRAND NEW 2015 HONDA CRV FOR FIRST 2 DAYS IT FEELS WONDERFUL. FROM DAY 3RD CAR IS VIBRATING LIKE A MESSAGE CHAIR ON STOP LIGHT. AND DEALER OR HONDA DOESN'T HAVE ANY SOLUTION! I AM REAL NOT FILL SAFE WHILE THE DRIVING THIS CAR AND EVEN I DIDN'T GET ANY RESPONSE FROM HONDA AND MY DEALERSHIP. HONDA DEALER AND AMERICA HONDA ARE AWARE OF THIS ISSUE. JUST GOOGLE FOR THE ISSUE AND YOU WILL KNOW. MY BRAND NEW 2015 HONDA ' CRV IS VIBRATING LIKE A MESSAGE CHAIR ON STOP LIGHT (IDEAL) AND DRIVE D. HONDA SEEMS THEY ARE NOT CONSIDERING ME A GOOD CUSTOMER BUT HOW CAN I FORGET THAT I SPENT 25K+ ON THE CAR WHICH IS JUST A HEADACHE TO DRIVE, NOT SAFE AND GET IT FIXED. IT IS VIBRATING REALLY WORST AND ENGINE MAKE SO NOISE WHICH IS NOT AS USUAL. HONDA AND DEALERSHIP ARE NOT TAKE ANY ACTION FOR THAT I WENT OVER THERE TWO TIMES BUT THEY DON'T HAVE ANY SOLUTION. DOES THIS CAR IS SAFE TO DRIVE? EVEN I AM NOT GETTING ANY APPROPRIATE ANSWER FROM THEM. PLEASE NEED YOUR HELP.. *JS
Engine, Feb 4, 2015
HELLO, I BOUGHT 2015 HONDA CR-V LX ON 12/30/2014, AND ON THE NEXT DAY, I NOTED THE WHOLE CAR VIBRATES WHENEVER IDLING IN DRIVE, AT 600 RPM. THIS HAPPENS EVERY TIME I STOP AT THE RED LIGHTS. SO, ON 1/12/2015, I TOOK IT TO HONDA CARS OF MCKINNEY, TX, AND THEY SAID THE STRANGE EXPLANATION; "WHEN COMPARED TO OTHER MANUFACTURER'S CARS, IT DOES VIBRATE MORE. BUT, WHEN COMPARED TO OTHER 2015 CR-VS, THEY ALL VIBRATE. SO, THIS IS WHY IT IS NOT THE PROBLEM IN 2015 CR-VS." WHEN I SEARCHED ONLINE, THE VIBRATION PROBLEM ON 2015 HONDA CR-VS IS ACROSS THE US, NOT JUST IN TEXAS. EVERYONE HAS THE SAME EXACT ISSUE, AND THEIR HONDA SERVICE DEPTS SAY THE SAME COMMENT; "YOU ARE THE FIRST ONE TO REPORT THE PROBLEM. NO ONE ELSE HAS COMPLAINED. THERE IS NO PROBLEM ON THE NEW 2015 CR-VS." CURRENTLY, MY CR-V IS AT 1000 MILES, AND THE CAR STILL KEEPS VIBRATING AT EVERY RED LIGHTS OR IN TRAFFIC. MY FAMILY SUFFERS FROM HEADACHES AND NAUSEA BECAUSE OF THE VIBRATION. 2015 CR-V IS DEFINITELY NOT THE SAFE CAR. ADDITIONALLY, I BELIEVE THIS IS ALSO THE CLASSIC EXAMPLE OF DECEPTIVE BUSINESS PRACTICE, AND THIS NEEDS TO BE CORRECTED PROMPTLY BECAUSE THERE WOULD BE MORE VICTIMS. PLEASE HELP US AND HAVE HONDA FIX THIS VIBRATION PROBLEM ON 2015 CR-VS. REGARDS, *TR
Steering, Electronic stability control (ESC), Engine, Feb 4, 2015
I PURCHASED NEW 2015 HONDA CRV EX-L 01/21/2015. ONLY 3 MILE ON IT. IMMEDIATELY AFTER PURCHASED, THE VEHICLE EXHIBITED SEVERE VIBRATION WHEN THE CAR FULLY STOP AND ON "D" POSITION. IDLE IS VERY LOW , AROUND 550 RPM, AND VEHICLE JUST SHAKES AND PASSENGER SEAT VIBRATES. VIBRATIONS CAN BE FELT THROUGH THE STEERING WHEEL, AND CREATE A DISTRACTION DURING DRIVING. BROUGHT IT IN DEALERSHIP FOR CHECKING, THEY SAID EVERYTHING IS NORMAL???. THIS IS ABNORMAL COMPARE TO OTHERS NEW CAR. I TRUST THE "HONDA" NAME, BUT NOW MAKE ME DISAPPOINTED. I SHOULD BUY THE TOYOTA RAV4 RATHER THAN BUYING THIS CRV. HONDA NEEDS TO FIX THIS PROBLEM ASAP. *TR
Power train, Engine, Feb 2, 2015
PURCHASED NEW 2015 HONDA CRV ON NOVEMBER 8TH, 2014. IMMEDIATELY AFTER PURCHASE, VEHICLE EXHIBITED SEVERE VIBRATION AND SHUDDERING DURING IDLE, WHEN ACCELERATING, AND AT HIGHWAY SPEEDS. AFTER VEHICLE IS WARMED UP IDLE IS VERY LOW , AROUND 550 RPM, AND VEHICLE JUST SHAKES AND PASSENGER SEAT VIBRATES. VIBRATIONS CAN BE FELT THROUGH THE STEERING WHEEL, AND CREATE A DISTRACTION DURING DRIVING. HONDA'S RESPONSE IS THAT THE VEHICLE IS WITHIN PARAMETERS AND THIS IS A CHARACTERISTIC. AN ENGINE OR TRANSMISSION SHOULD NOT SHUDDER OR VIBRATE THIS MUCH DURING DRIVING. HONDA NEEDS TO ACKNOWLEDGE THIS AND IMMEDIATELY CORRECT IT. *TR
Power train, Vehicle speed control, Fuel/propulsion system, Jan 31, 2015
AS I WAS TRYING TO ACCELERATE, THE VEHICLE STOPPED RESPONDING. THIS HAS HAPPENED ABOUT 7 TIMES NOW SINCE I BOUGHT THE VEHICLE NEW IN OCT. 2014. IT HAPPENS AS I GIVE THE VEHICLE GAS TO ACCELERATE - IT SEEMS TO JUST STOP ACCELERATING - IT LASTS ABOUT 2 SECONDS, AND THEN SEEMS TO RECOVER. THERE IS THE SENSATION THAT THE VEHICLE HAS SHUTDOWN/SHUTOFF, BUT DOES NOT ACTUALLY STALL. VEHICLE WAS TAKEN BACK TO THE DEALER WHO SAID THEY FOUND NOTHING WRONG. IT TYPICALLY HAPPENS BETWEEN 50-65 MPH, BUT HAS HAPPENED 1X UNDER 15MPH (WAS IN A PARKING LOT AT THAT TIME). THE FIRST TIME IT HAPPENED I HAD PULLED INTO A HIGH-SPEED LANE, GAVE THE CAR GAS, BUT IT JUST SEEMED TO GO DEAD FOR ABOUT 2 SECONDS. *TR
Steering, Power train, Structure, Seats, Jan 31, 2015
NOTICEABLE IDLE TIME VIBRATION WHILE STOPPED AT STOP SIGN AND 'D' MODE. VIBRATION IS SO HEAVY THAT IT MAKES MY LEGS GO NUMB AND UNCOMFORTABLE. *TR
Vehicle speed control, Engine, Jan 30, 2015
BRAND NEW VEHICLE ON THE THIRD TRIP FROM HOME. THE HESITATION/VIBRATION PROBLEM IS NOTICEABLE (INTERMITTENT SHUDDERING AS IF A WHEEL IS OUT OF ALIGNMENT AND/OR THE VEHICLE HAS JUST HIT A PATCH OF BLACK ICE, BUT RELATED TO THE NEWLY DESIGNED CRV TRANSMISSION, A PROBLEM COMMON TO ALL CRV 2015 THAT DOES NOT YET HAVE A FIX) BUT WHAT REALLY STUNNED ME WAS A SUDDEN EXTREMELY HIGH REV WHEN GOING DOWN A SMALL HILL. I WAS BRAKING LIGHTLY AT THE TIME. (SERVICE TOLD ME THAT THE TRANSMISSION DOWNSHIFTS ON HILLS, SO, USING THE BRAKE CAUSED THIS. ??!!) IT DIDN'T LAST LONG, BUT THE ENGINE RACED SO COMPLETELY OUT OF CONTROL THAT THE VEHICLE DID NOT FEEL SAFE, AND ONE HAD THE SENSE THAT MOTION HAD SEIZED UP, ALTHOUGH IT KEPT MOVING. THE NOISE WAS INCREDIBLE. IT DIDN'T HAPPEN FOR A WHILE, AND I ASSUMED IT WAS DUE TO USING THE BRAKE ON A HILL (!!??). I STOPPED USING THE BRAKE ON HILLS AND NOTICED THAT THE TRANSMISSION DIDN'T ALWAYS DOWNSHIFT, SOMETIMES IT SHIFTED UP AS THE VEHICLE GAINED SPEED! WHAT TO DO... I BROUGHT THE VEHICLE IN TO SERVICE ABOUT THE VIBRATION ISSUE, ON THE 28TH JAN, AND WAS TOLD THAT ALL CRV 2015 HAVE THIS ISSUE AND THERE'S NO FIX YET. I LEFT CHEERFULLY ENOUGH, AND DRIVING HOME, THE SURGE/REV HAPPENED AGAIN, GOING UP A HILL, WITH NO USE OF THE BRAKE. I CALLED MY SALESMAN, AND THE NEXT MORNING RETURNED THE VEHICLE TO THE DEALERSHIP AND ASKED FOR MY MONEY BACK, BECAUSE THE CAR IS NOT SAFE TO DRIVE. HE WOULDN'T GIVE MY MONEY BACK UNTIL THIS PROBLEM IS PROVEN BY A HONDA CANADA ENGINEER ON THIS OR ON ANOTHER CRV 2015 VEHICLE. I LEFT THE CAR THERE. CANADIANS-- I NEED YOUR HELP IF YOU HAVE THIS PROBLEM! SEE THE CRV LIST AND FIND ME THERE. I OWNED IT FOR 20 DAYS, A LITTLE OVER 1000K (50 MILES). THE SURGE/REV PROBLEM ONLY OCCURRED TWICE, ON WINDING HILLY ROADS. THE VIBRATION/HESITATION PROBLEM HAPPENS ANYWHERE, BUT IS MORE PRONOUNCED ON WINDING HILLY RDS. *TR
Engine and engine cooling, Power train, Jan 30, 2015
BRAND NEW 2015 CRV EX AWD WITH 250 MILES. WHEN IT SITS IDLE IN THE D POSITION AT A TRAFFIC LIGHT OR STOPPED THE CAR VIBRATES VERY BADLY. CALLED THE DEALER SERVICE DEPARTMENT AT SEVERAL DIFFERENT DEALERS IN THE DC AREA AND NONE ARE AWARE OF HOW TO FIX THE PROBLEM. CALLED HONDA CUSTOMER SERVICE TO REPORT THIS AND THEY SAID THAT THERE IS NO FIX FOR THIS ISSUE. *TR
Engine, Jan 28, 2015
BRAND NEW HONDA CRV TOURING 2015. PASSENGER AND DRIVER SEAT IS GETTING VIBRATION WHEN STOP AT D POSITION. RPM IS WAY TO LOW (500-550). BRING THE CAR TO HONDA DEALER AND THEY'RE CONFIRMED, BUT NOT SURE HOW TO FIX IT. CALLED HONDA CUSTOMER SERVICE, OPEN THE CASE. WEEK LATER, THE CASE MANAGER SAID THE CAR IS NORMAL OPERATION. NO FIX. THIS IS NOT ACCEPTABLE. *TR
Engine, Jan 21, 2015
BRAND NEW 2015 HONDA CRV VIBRATES DURING IDLE. WHEN THE CAR STOPS AT THE TRAFFIC LIGHT, THE RPM DROPS DOWN BELOW 700 THEN THE VIBRATION START, THE LOWER RPM THE STRONGER VIBRATION. IT HAPPENS EVERY TIME THE CAR IS IDLE BUT THE SHIFT IN D MODE. CONTACT HONDA DEALER AND HONDA AMERICA THEN FIND OUT ALL THE NEW HONDA 2015 CRV HAVE THE SAME VIBRATION PROBLEM. THIS PROBLEM NOT ONLY CAUSES ANNOYANCE BUT ALSO DISTRACTS DRIVER. PLEASE STOP HONDA FOR SELLING DEFECTED CAR. *TR
Vehicle speed control, Engine, Jan 17, 2015
MY 2015 HONDA CRV TOURING HAD SURGED DURING INITIAL START THE PAST FEW DAYS. I THOUGHT MY FOOT HIT BOTH BRAKE AND ACCELERATOR DURING START UP. IT HAPPENED AGAIN TODAY. I PUT THE CAR IN REVERSE AND BACKED OUT OF THE GARAGE WHEN THE SURGING STOPPED. I SHUT THE CAR DOWN AND WAITED FOR MY SPOUSE TO ARRIVE. WHEN I STARTED THE CAR AGAIN IT SURGED TO 4000 RPM THEN STOPPED. I SHUT THE CAR DOWN WONDERING WHAT WAS GOING ON. I AGAIN STARTED THE CAR TO PUT IT BACK INTO THE GARAGE RPMS NORMAL, SHIFTED INTO DRIVE AND THE CAR LEAPED FORWARD A COUPLE OF FEET BEFORE I COULD STOP IT AND PUT IT IN PARK. THE CAR WAS AT THIS TIME SURGING AND PULSING AROUND 4000 RPM AND WOULD NOT STOP. I SHUT THE CAR DOWN AND HAD IT TOWED TO MY HONDA DEALER SINCE I COULD NOT DRIVE IT. *TR
Power train, Jan 17, 2015
OK, SO I BOUGHT A BRAND NEW HONDA CRV 2015 ON 12/01/14. WHEN I DROVE IT HOME I FELT THE HUGE VIBRATION AT IDLE, SO I SAID TO MYSELF OK MAYBE THE ENGINE IS NEW SO IT NEEDS BREAKING TIME. HOWEVER AFTER DRIVE EVERYDAY FROM HOME TO WORK, AND WORK TO HOME, THE CRV 2015 HAS A MAJOR PROBLEM. WHEN IT'S IN D MODE AND BRAKE PRESSED, THE RPM STAYS AROUND 600, WHEN I'M WAITING FOR RED LIGHT OR STOP SIGN THE CAR JUST VIBRATES REALLY CRAZY. I HAVE VERY SHORT LEG, SO I'M TRYING MY BEST TO HOLD ON THE BRAKE, BUT THE SHAKE IS MAKING IT REALLY DIFFICULT, NUMEROUS TIME MY LEGS ARE SO TIRED I HAD TO PUT ON PARKING MODE. THE PROBLEM WONT OCCUR WHEN THE ENGINE IS COLD OR THE HEATER FAN IS ON HIGH. AND I CONTACTED HONDA CORPORATE, THEY SAY ALL THE PARTS ARE GOOD THERE IS NO PARTS DEFECT SO IT DOESN'T QUALIFY FOR RECALL. BUT COME ON! IT IS A SAFETY ISSUE, SPECIALLY IF YOU DRIVE THE VEHICLE IN NEW YORK WHICH INVOLVES COUNTLESS STOPS. I NEVER FILL OUT ANY COMPLAINS, BUT I CANT HOLD MY BIG DISAPPOINTMENT TOWARDS HONDA QUALITY CONTROL. *TR
Power train, Engine, Fuel/propulsion system, Jan 8, 2015
THERE ARE SEVERAL ONGOING PROBLEMS CAUSED BY DEFECTS WITH THIS VEHICLE. THERE IS A VIBRATION WHEN THE CAR IS IN "DRIVE" AND COMPLETELY STOPPED AT AN INTERSECTION. THE RPM'S DROP, SOMETIMES AS LOW AS 550 WHICH CAUSES A VIBRATION AS IF THE VEHICLE IS ABOUT TO STALL. THE LOWER THE RPM'S, THE WORSE THE VIBRATION. ON AT LEAST TWO OCCASIONS I HAVE HAD TO PUT THE CAR IN NEUTRAL AT A STOP LIGHT BECAUSE THE RPMS DROPPED SO LOW. THERE IS ANOTHER VIBRATION OR SHUDDER IN THE TRANSMISSION BETWEEN 1800 AND 2000 RPMS WHEN ACCELERATING. SOMETIMES I SMELL GASOLINE IN MY CAR SHORTLY AFTER IGNITION. SOMETIMES FOLLOWING DECELERATION, THE CVT TRANSMISSION CANNOT CATCH UP, AND WHEN I NEED TO ACCELERATE AGAIN, I PUT THE "PEDAL TO THE METAL;" BUT THE CAR IS BARELY ACCELERATING AND NOT THRUSTING FORWARD LIKE IT SHOULD. THIS OCCURRED ON A HIGHWAY MERGE AT I-83 AND I-695 ON DECEMBER 19, 2014 (A TRICKY AND DANGEROUS MERGE AREA). TWICE SINCE 1/1/15 I HAVE HEARD A FRIGHTENING ENGINE NOISE WHEN DECELERATING ON A WINDY DOWNHILL ROAD. THE NOISE SOUNDS LIKE A SMALL PLANE IS OVERHEAD, AND I WAS SHOCKED THE CAR WS STILL RUNNING, AS I WAS LOOKING FOR CHECK ENGINE LIGHTS OR SOME INDICATION WHAT WAS WRONG. IT IS NOT A NORMAL ENGINE NOISE. HONDA IS AWARE OF THE VIBRATIONS WHEN STOPPED AND AT 1800-2000 RPMS AND DOES NOT KNOW IF/WHEN A FIX MAY BE AVAILABLE. I AM NOT THE ONLY OWNER WITH THIS ISSUE - THERE ARE A NUMBER OF COMPLAINTS ON THE VARIOUS REVIEW BOARDS, AND HONDA HAS ACKNOWLEDGED IT IS WIDESPREAD. HONDA WILL NOT PROVIDE THEIR POSITION TO ME IN WRITING WHEN ASKED. THE DEALER HAS BEEN UNABLE TO DUPLICATE THE OTHER PROBLEMS WHICH ARE MORE INTERMITTENT, AND IT WILL BE BACK AT THE DEALER NEXT WEEK TO ADDRESS THE FRIGHTENING ENGINE NOISE AND DOCUMENT THAT PROBLEM. I DO NOT FEEL SAFE DRIVING THIS CAR AND I AM CONCERNED THAT IT WILL FAIL, RESULTING IN AN ACCIDENT. *TR
Engine, Jan 4, 2015
TEST DROVE TEN (10) 2015 CRVS ( LX, EX AND EXLS) AND THEY ALL VIBRATE WHEN IN DRIVE MODE AND ONE'S FOOT ON THE BRAKE AS WHEN STOPPED IN TRAFFIC OR WAITING AT A TRAFFIC LIGHT. ( FAN, AC MUST BE OFF) WHEN RPM INCREASES DUE TO ENGINE LOAD ON THE ALTERNATOR ( TURNING FAN ON, AC , ETC) AND THE RPM INCREASES THE ISSUE GOES AWAY. ASKED THE SERVICE MANAGER IF THE IDLE RPM COULD BE INCREASED TO RESOLVE THE ISSUE, HOWEVER THAT IS NOT POSSIBLE. NEEDLESS TO SAY , DID NOT PURCHASE ANY OF THE VEHICLES. *TR
Seats, Engine, Jan 3, 2015
THE IDLE SPEED FOR THE VEHICLE IS TOO LOW. WITH THE ENGINE WARMED UP, YOU CAN STEP ON THE BRAKE (AS IS TYPICAL AT A RED LIGHT) AND THE CAR WILL VIBRATE A LOT AND THE DRIVER WILL FEEL AN UNCOMFORTABLE VIBRATION. AT TIMES, IT SEEMS LIKE THE ENGINE MIGHT SHUT OFF. WHEN THE BRAKE PEDAL IS RELEASED AND THE ENGINE RPM INCREASE A LITTLE BIT, THE VIBRATION STOPS. A QUICK SEARCH ON THE INTERNET WILL REVEAL THAT THIS IS A VERY COMMON PROBLEM. *TR
Seats, Dec 9, 2014
NEW CAR, OWNED FOR 3 WEEKS,700 MILES ON CAR. I EXPRESSED CONCERN AT TIME OF PURCHASE DUE TO DISCOMFORT OF HEADREST. I AM 5'3". I WAS TOLD TO RECLINE THE SEAT MORE, HOWEVER NO POSITION SEEMS TO HELP. I HAVE BEEN DEVELOPING NECK PAIN NOW AFTER COMMUTING 2 HOURS DAILY AND HAD NONE IN MY 2002 MODEL CAR THE HEAD REST/ HEAD RESTRAINT PUSHES MY HEAD FORWARD, THERE IS NO POSITION IN WHICH ANATOMICAL POSTURE CAN BE ACHIEVED. IN ORDER TO BE COMFORTABLE I EITHER SIT AWAY FROM THE BACK OF THE SEAT WITH ESSENTIALLY NO BACK SUPPORT, SIT SIDEWAYS ON THE SEAT SO MY HEAD CAN CLEAR TO THE SIDE OF THE NECK RESTRAINT OR TURN THE HEAD REST AROUND. THIS HOWEVER IS ALSO UNSAFE. NOTABLY WHEN I TEST DROVE THE CAR, THE HEADREST WAS TURNED AROUND BACKWARDS AS WELL, SUGGESTING THAT THE DELIVERY DRIVER, THE ONLY OTHER PERSON WHO DROVE IT, AND A DEALER EMPLOYEE, ALSO FOUND IT INTOLERABLE. SAFETY DEVICES SHOULD NOT IMPEDE UPON PROPER BIOMECHANICS, AS THIS CAN ACTUALLY CREATE LESS SAFE SITUATIONS . IT SEEMS TO BE DESIGNED FOR A CULTURE OF PEOPLE WHO SLOUCH WHILE THEY DRIVE. THIS SEEMS TO BE A VERY COMMON PROBLEM AND IF IT WERE A WORKPLACE SEAT (WHICH IT IS WHEN I USE THE VEHICLE FOR WORK RELATED DRIVING), IT WOULD BE AN OSHA VIOLATION FOR PROPER ERGONOMICS. NO ONE WOULD TOLERATE THIS IF IT WERE ANY OTHER TYPE OF SEAT. THIS PROBLEM NEEDS TO BE CORRECTED BY ALLOWING FOR SHORTER MEN AND WOMEN TO USE A DIFFERENT HEADREST THAT NEEDS TO BE SUPPLIED TO DEALERS. *TR
Structure, Seats, Electronic stability control (ESC), Dec 4, 2014
I HAVE BROUGHT A BRAND NEW HONDA CRV AWD LX MODEL FROM HONDA DEALER IN NJ. FROM THE DAY ONE, I NOTICED SOME VIBRATION ON THE FRONT SEAT OF THE CAR WHEN I AM AT THE STOP SIGN/SIGNAL WITH CAR IN THE DRIVE MODE WITH MY FOOT ON THE BRAKE PEDAL THE VIBRATION IS RANDOM AND NOT ALWAYS BUT CAN BE FEEL AT THE BACK OF YOUR BODY AND IT IS VERY STRONG SOMETIME THAT AS A DRIVE YOU GET DISTRACTED AND FEEL VERY UNCOMFORTABLE WHILE DRIVING. I WENT TO THE DEALER AND ABLE TO DUPLICATE THE PROBLEM AND SHOWED IT TO THEIR TECHNICIAN ON 24TH NOV 14. THE TECHNICIAN TOOK THE VEHICLE FOR TEST DRIVE AND CALLED ME AFTER AN HOUR TO SHARE HIS CONCLUSION. DEALER TOOK ANOTHER BRAND NEW 2015 HONDA CRV AND FOUND THE SAME ISSUE WITH OTHER VEHICLE. ALSO, BASED ON THE TESTING THE DEALER CONCLUDED THAT THIS PROBLEM IS THERE IN ALL NEW HONDA CRV 2015. THEY TOLD ME THEY ARE HELPLESS AND CANNOT DO ANYTHING AND ASKED ME TO CONTACT AMERICAN HONDA(ALL THESE DETAILS HE GAVE ME IN THE SERVICE DOCUMENT). I CALLED AMERICAN HONDA(NOT ONE TIME BUT SEVERAL TIMES), THEY GAVE ME THE CASE NUMBER AND TOLD ME TO GO TO THE DEALER TO FIX THE ISSUE. I TOLD THEM THAT I WENT TO THE DEALER AND THEY FIND THE ISSUE IN THE VEHICLE. I GOT A CALL FROM SOME MR MOHAMMAD(CASE MANAGER) WHO REPRESENTED HIMSELF AS RM FOR NJ AREA. WITHOUT DOING ANYTHING HE CLOSED MY CASE, I CALLED AGAIN AND ASKED THEM TO OPEN THE CASE. MR MOHAMMED CALLED ME AGAIN AND TOLD ME THAT THIS IS ONE OF THE CHARACTERISTIC OF HONDA CRV(VIBRATION ISSUE) I MEAN HE TOLD VIBRATION IS A DESIGNED FUNCTIONALLY AND I HAVE TO LIVE WITH THIS LIKE ALL OTHER USERS ARE LIVING. I SAID TO PROVIDE THE EMAIL OR PHONE OF MANAGEMENT SO AS TO TALK TO THEM BUT HE DID NOT PROVIDE ME THE INFORMATION AND CLOSED MY CASE WITHOUT MY CONSENSUS AND SAID WE ARE HELPLESS.
Other or unspecified, Nov 30, 2014
CAR VIBRATES AT IDLE, ONLY WAY TO FIX THIS IS TO EITHER PUT THE CAR ON NEUTRAL, OR PUT LOAD(TURNING ON HEADLIGHTS, HEAT/AC,ECT..) CAR CVT ALSO MAKES A SMALL WHINY SOUND DURING ACCELERATION. *TR