2016 Honda CR-V
Problems, recalls and owner-reported issues
Engine is the leading concern among 393 owner complaints filed for this model year. This is the 17th highest complaint count among 26 CR-V model years with reports.
Of the 2016 reports, 40 involved a crash and 4 involved a fire. 36 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
EngineMay 4, 2017
Honda (American Honda Motor Co.) is recalling certain 2015-2016 Honda CR-V vehicles that recently received a replacement engine. The replacement engine may have been built with the wrong pistons, potentially affecting the engine's performance.
The reduced performance may result in an engine stall, increasing the risk of a crash.
Honda will notify owners, and dealers will inspect the engines and replace the incorrect components, as necessary, free of charge. The recall began June 20, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KF6.
Campaign 17V305000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleOct 29, 2015
American Honda Motor Company, Inc. (Honda) is recalling certain model year 2016 CR-V vehicles manufactured October 12, 2015, to October 19, 2015. The metal housing surrounding the driver's air bag inflator in these vehicles may have been manufactured incorrectly.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver side frontal air bag module, free of charge. The recall began in November 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda'a number for this recall is JV9.
Campaign 15V714000 on NHTSA.gov
Representative owner complaints
393 reports, newest first.
Fuel/propulsion system, May 22, 2017
THERE IS A FUEL SMELL WHICH IS VERY NOTICEABLE WHEN IDLING. THE DEALER SAID IT IS THE WINTER FUEL BLEND BUT WINTER IS OVER AND THE SMELL IS STILL THERE. THIS SOUNDS LIKE IT COULD BE DANGEROUS AT MANY LEVELS.
Visibility/wiper, May 15, 2017
WE WERE DRIVING ON HIGHWAY 5 NORTH AROUND ROSEBURG OR AT ABOUT 65 MPH AND SUDDENLY THE SUNROOF GLASS EXPLODED OUTWARD. IT WAS A SUDDEN AND LOAD EXPLOTION AND WAS VERY VERY VERY FRIGHTENING. WE ARE ATTACHING A PICTURE OF THE DAMAGE. NOTE, WE FEEL FAIRLY CONFIDENT NOTHING FROM THE OUTSIDE CAUSED THIS AND BELIEVE THIS HAS BEEN CAUSED BY A DEFECT IN THE VEHICLE. WE HIGHLY ENCOURAGE THE APPROPRIATE AUTHORITIES TO INVESTIGATE THIS FURTHER AS WE BELIEVE THIS IS A VERY DANGEROUS ISSUE. FEEL FREE TO CONTACT US AS WE DO HAVE SEVERAL MORE PICTURES. NOTE, WE'RE TAKING THE VEHICLE INTO THE HONDA DEALERSHIP IN PORTLAND OR TO HAVE THE GLASS REPAIRED. ALSO NOTE, WE INFORMED OUR INSURANCE COMPANY OF THE INCIDENT AND THEY STATED THEY HAVE SEEN THIS SAME ISSUE MANY TIMES BEFORE.
Other or unspecified, Apr 30, 2017
MY 2016 CRV HAS A STRONG ODOR OF UNBURNED FUEL. IT IS SO STRONG IT PREVENTS US FROM DRIVING. THE ODOR CAN BE SMELLED INSIDE AND OUTSIDE THE VEHICLE.
Seats, Other or unspecified, Mar 31, 2017
THE INSIDE OF MY 2016 CR-V SMELLS LIKE GAS, MY FORMER 2015 HAD THE SAME PROBLEM. THE DEALERSHIP HAS NO CLUE WHAT IS WRONG, THEY TOLD ME TO SWITCH BRAND OF GAS, IT DID NOTHING. ALSO THE SEATS VIBRATE WHILE IDLING, AGAIN THE DEALERSHIP DOESN'T KNOW WHAT TO DO.
Vehicle speed control, Mar 28, 2017
AFTER BUYING A NEW 2016 HONDA CR-V LAST YEAR, AND THEN DRIVING IT FOR THE FIRST 75 MILES AT HIGHWAY SPEEDS, THE ENGINE, TRANSMISSION, OR ONBOARD COMPUTER STARTED FAILING TO ALLOW THIS VEHICLE TO ALWAYS ACCELERATE SMOOTHLY AND SAFELY FROM A COMPLETE STOP, OR FROM SLOW-ROLLING SPEEDS. WHEN TRYING TO ACCELERATE IN STOP-AND-GO TRAFFIC, OR WHEN TRYING TO ACCELERATE TO PULLOUT INTO HEAVY AND FAST MOVING TRAFFIC AFTER COMING TO A COMPLETE STOP AT A BUSY INTERSECTION, OR WHEN TRYING TO ACCELERATE TO PULLOUT INTO HEAVY AND SUPER FAST MOVING EXPRESSWAY TRAFFIC AFTER DECELERATING ON AN EXPRESSWAY ENTRANCE RAMP, THIS VEHICLE WILL HESITATE AND ALMOST STALL-OUT WHEN THE ACCELERATOR PEDAL IS INITIALLY PUSHED I.E., FEELS LIKE A DEAD ACCELERATOR PEDAL, . . . AND THEN, WHEN THE ACCELERATOR PEDAL IS PUSHED HARDER, THE VEHICLE WILL LUNGE FORWARD AT FRIGHTENING, DANGEROUS, AND NOT ALWAYS CONTROLLABLE SPEEDS WHICH COULD CAUSE A DEADLY HEAD-ON, SIDE-IMPACT, OR REAR-END COLLISION. ANOTHER SERIOUSLY DANGEROUS SITUATION IS WHEN THIS VEHICLE ALMOST STALLS-OUT AND SUDDENLY SLOWS DOWN, THE BRAKE LIGHTS DO NOT COME ON TO WARN OTHER DRIVERS BEHIND THIS VEHICLE, BECAUSE THE DRIVER OF THIS VEHICLE IS NOT PUSHING ON THE BRAKE PEDAL TO CAUSE THE BRAKE LIGHTS TO COME ON. MY WIFE BECAME SO SERIOUSLY CONCERNED ABOUT THIS VEHICLE, UNTIL SHE HAS BEEN TOO AFRAID TO DRIVE IT, AND NOW SHE HAS BECOME CONCERNED ABOUT EVEN RIDING IN THIS VEHICLE WITH ME DRIVING. THIS IS NOT JUST A PROBLEM THAT WE ALONE ARE EXPERIENCING. THERE ARE NEGATIVE COMMENTS ALL OVER THE INTERNET ABOUT THIS HONDA CR-V PROBLEM, AND EVERYONE WE TALK TO WHO OWNS A 2015 OR 2016 HONDA CR-V SAY THEY HAVE THE SAME PROBLEM AND THAT HONDA DEALERS DO NOT HAVE A FIX FOR IT. THE HONDA MOTOR COMPANY NEEDS TO BE HELD ACCOUNTABLE AND REQUIRED TO RECALL AND FIX ALL OF THESE CR-VS TO MAKE THEM SAFE, OR REIMBURSE OWNERS FOR THE FULL PURCHASE PRICE.
Other or unspecified, Mar 27, 2017
ONLY WHEN THE VEHICLE IS STATIONARY, AND THE HVAC SYSTEM IS ON (A/C ON / OFF IS NOT RELEVANT) DOES THE CABIN BEGIN TO FILL WITH THE SMELL OF GASOLINE (NOT EXHAUST, BUT UNBURNED FUEL). *CN
Fuel/propulsion system, Mar 26, 2017
THE VEHICLE IS EMITTING A VERY STRONG GAS ODOR! IT IS MOST NOTICEABLE WHEN I OPEN THE DOOR FROM THE HOUSE TO THE GARAGE (EVERY TIME.) THE ENTIRE GARAGE SMELLS LIKE GAS. IT IS NOTICEABLE WHEN STOPPED AT A TRAFFIC LIGHT. IT IS NOTICED WHEN COMING BACK TO THE CAR AFTER HAVING GONE INTO A STORE FOR A QUICK ERRAND(S). I TOOK THE CAR TO A HONDA DEALER. THEY KEPT IT OVERNIGHT AND FOR MOST OF A DAY. WHEN I CAME IN I WAS TOLD THAT IT WAS A JUST A NEW CAR SMELL. HOWEVER, THE SMELL CONTINUES AND SEEMS TO BE GETTING WORSE.
Service brakes, Mar 24, 2017
TL* THE CONTACT OWNS A 2016 HONDA CR-V. THE CONTACT STATED THAT WHEN REVERSING OUT THE DRIVEWAY AND ATTEMPTING TO APPLY THE BRAKE PEDAL, THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO IMMEDIATELY TURN OFF THE VEHICLE AND SHIFT THE VEHICLE INTO PARK IN ORDER TO STOP THE VEHICLE FROM ROLLING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE VEHICLE WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE FAILURE MOSTLY OCCURRED DURING COLD WEATHER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 650.
Fuel/propulsion system, Mar 22, 2017
FUEL FUMES IN THE VEHICLE AND OUT OF THE VEHICLE. VERY NOTICEABLE WHEN PARKED IN GARAGE. WE WILL NOT PARK IN AN ENCLOSED AREA ANY MORE. WHEN YOU FIRST GET IN VEHICLE THE FUEL SMELL IS STRONG; ALSO STRONG WHEN BACKING UP. AT HIGHWAY SPEED THE SMELL DISSIPATES. HONDA STATES ITS A KNOWN ISSUE WITH NO FIX IN SIGHT! (THEY WERE ABLE TO DUPLICATE THE SMELL WITH NO ISSUE FOUND!) THIS IS A SAFETY ISSUE AND WE DO NOT FEEL SAFE DRIVING OR PARKING THIS VEHICLE NEAR OUR HOUSE.
Vehicle speed control, Service brakes, Engine, Mar 21, 2017
MY FEET GET TANGLED BETWEEN THE BRAKE AND GAS. I HAD UNINTENDED ACCELERATION DUE TO THIS PROBLEM. THE CAR IDLE IS SET AT 5MPH ONCE YOU TAKE YOUR FOOT OFF THE BRAKE THE CAR ASSUMES YOU ARE GOING FORWARD AND DOES SEEK TO GO 5 MPH NO MATTER YOUR INTENTIONS. THE BRAKE AND THE GAS ARE ONLY 2.5 INCHES APART. WHEN TRYING TO BRAKE MY FOOT WAS PINNED UNDER THE BRAKE PEDAL AND CAUSING THE CAR TO GO 5 MILES PER HOUR. I HAVE AVOIDED ANY NUMBER OF UNTENDED CRASHES DUE TO THIS PROBLEM.
Other or unspecified, Fuel/propulsion system, Mar 20, 2017
IN LATE NOVEMBER/EARLY DECEMBER, I BEGAN TO SMELL GASOLINE FUMES IN THE CABIN OF MY 2016 HONDA CRV. THE PROBLEM HAS REPLICATED AFTER THE VEHICLE HAS BEEN DRIVEN FOR AT LEAST 20 MINUTES AND THEN LEFT IDLING. ON JANUARY 7TH WHEN MY CAR WAS DROPPED OFF AT LIA, I RECEIVED A PHONE CALL WITHIN AN HOUR STATING THAT THEY REPLICATED THE SMELL. LIA HONDA HAD MY CAR FOR 35 DAYS. ON FEBRUARY 10TH, THEY CONTACTED ME AND TOLD ME THEY HAD NOT BEEN ABLE TO REPLICATE AND I NEEDED TO PICK UP MY VEHICLE. ON FEBRUARY 21, I MET WITH THE DISTRICT MANGER WHO STATED THAT IT IS A KNOWN ISSUE WITH 2016 HONDA CRVS BUT THERE IS NOT CURRENTLY A FIX.AFTER SPEAKING WITH HIS FIELD ENGINEER, THE DM SAID THEY CURRENTLY HAVE 46 CASES OF GASOLINE FUMES ENTERING THE PASSAGER CABIN. HONDA CORPORATE ALSO ADMITTED THAT THEY CURRENTLY DO NOT HAVE A FIX FOR THE FUMES BEING RELEASED INTO THE PASSENGER CABIN. LIA HONDA REPLACED THE CHARCOAL CANISTER IN AN ATTEMPT TO FIX THE RELEASE OF FUMES INTO THE VEHICLE. ON MARCH 18, THE FUMES RETURNED AFTER AN ATTEMPTED REPAIR. ON MARCH 20, LIA REFUSED TO SERVICE MY VEHICLE.
Engine, Fuel/propulsion system, Mar 17, 2017
GASOLINE SMELL COMES INTO A CABIN: -WHILE DRIVING, -WHEN THE ENGINE STARTS AFTER 5-10 MIN OF RESTING GASOLINE SMELL COMES OUTSIDE OUT OF THE ENGINE. THE CAR WAS INSPECTED AT HONDA AUTHORIZED SERVICE AND THE ISSUE WAS CONFIRMED. THE ISSUE IS NOT REPAIRABLE ON MARCH 2017. THERE ARE FOLLOWING CONCERNS: - THE CAR MAY BLOW ON A RODE WHILE DRIVING - MAY CAUSE A FIRE WHILE STORED IN A GARAGE - MAY CAUSE HEALTH ISSUES DUE TO BREATHING GASOLINE FUMES
Fuel/propulsion system, Mar 9, 2017
OFTEN THERE IS A STRONG FUEL ODOR INSIDE THE CABIN. THIS SEEMS TO OCCUR UPON STARTING THE VEHICLE WHEN WARM AFTER RECENTLY BEING DRIVEN; NOTICEABLE BOTH WHEN STATIONARY AFTER ENGINE START AND UPON STARTING TO DRIVE.
Fuel/propulsion system, Mar 7, 2017
STRONG GASOLINE SMELL IN CABIN OF VEHICLE,CAUSING HEAD ACHE BURNING EYES AND NAUSEA WHILE OPERATING.
Power train, Mar 6, 2017
BAD VIBRATION WHILE THE CAR IS STOPPED IN GEAR SHAKES THE OCCUPANTS. THIS VIBRATION HAPPENS WHEN THE ENGINE RPM FALLS TO 500 TO 550 ON THE TACHOMETER. HONDA REFUSES TO DO ANYTHING TO FIX THE ISSUE BASED ON A FEAR OF THE EPA AND FUEL ECONOMY RATINGS FOR THE VEHICLE. HONDA CALLS THIS A NORMAL CHARACTERISTIC OF THE VEHICLE BUT OUR FAMILY CURRENTLY OWNS 5 HONDA VEHICLES AND THIS IS THE ONLY ON TO EXHIBIT THIS ABNORMAL VIBRATION CHARACTERISTIC. THE VIBRATION WAS NOT AS PRONOUNCED UNTIL THE CVT SOFTWARE UPDATE (RECALL) WAS PERFORMED ON THE VEHICLE. HONDA HAS TRIED SEVERAL THINGS TO REMEDY THIS VIBRATION BUT HAS BEEN UNSUCCESSFUL.
Fuel/propulsion system, Mar 2, 2017
CR-V CABIN INTERMITTENTLY FILLS WITH GASOLINE FUMES, STONG GASOLINE ORDOR CAUSES EXTREME RESPIRATORY DISTRESS, INCLUDING BURNING, COUGHING, AND CHOKING. HONDA SAID THEY ARE AWARE OF THE ISSUE AND THERE IS NO FIX AT THIS TIME. I AM AFRAID TO DRIVE THE CAR AND THEY OFFER NO SOLUTION. IT HAPPENS UPON STARTING, IDLING, DRIVING, IT CIRCULATES THROUGH THE CABIN, CLOSING THE VENTS HELPS SLIGHTLY, STRONG GASOLINE SMELL ALSO VERY PROMINENT COMING FROM UNDER THE HOOD AT TIMES. YOU CAN ALSO SMELL IT OUTSIDE THE VEHICLE. IT IS SO STRONG IT FORCES YOU TO OPEN THE WINDOWS TO BREATH, AND PULL OVER AND OPEN THE DOORS. I HAVE HAD THE VEHICLE IN FOR SERVICE TO FIX THE PROBLEM AND CONTACTED ANOTHER HONDA SERVICE DEPARTMENT THE DEALERSHIPS AND HONDA AMERICA ARE AWARE OF THE ISSUE BUT HAVE NO FIX. I WAS TOLD TO CALL HONDA AMERICA, I DID AND I WAS TOLD THEY ARE AWARE OF THE ISSUE AND HAVE OFFERED NO SOLUTION. THE CAR IS NEW 3900 MILES AND AT FIRST WAS TOLD TO DRIVE IT TO BURN OFF THE SMELL, PART OF BEING A NEW CAR, BUT IT IS GETTING WORSE.
Engine, Feb 28, 2017
THERE IS A DISTINCT GASOLINE SMELL IN THE CABIN WHILE DRIVING AND ALSO SOMETIMES WHILE PARKED IN THE GARAGE. THE FIRST TIME WE NOTICED THE ODOR WAS IN NOVEMBER OF 2016. WE HAVE NOTICED IT AT LEAST A DOZEN TIMES SINCE THEN. AFTER TAKING IT TO A HONDA DEALERSHIP, WE HAVE BEEN TOLD THAT HONDA IS AWARE OF THE PROBLEM, BUT THERE IS NO FIX.
Other or unspecified, Feb 26, 2017
STRONG SMELL OF GAS IN MY NEW 2016 HONDA CR-V WHEN I START IT UP AND IT SMELLS FOR AWHILE WHILE DRIVING IT THEN WHEN I STOP AND START I SMELL IT ALL OVER AGAIN. I'M WORRIED ABOUT THE SAFETY OF DRIVING THIS CAR. READ ONLINE A LOT OF 2016 HONDA CR-V OWNERS HAVE THE SAME ISSUE WITH NO RESOLVE AFTER TAKING IT TO THE HONDA DEALER. I'M TAKING MINE TO THE DEALER ON MONDAY BUT VERY WORRIED THIS COULD BE A SAFETY ISSUE THAT COULD INVOLVE A FIRE OR WORSE. I'M PLANNING ON DRIVING THIS VEHICLE ON A LONG TRIP THIS SUMMER NOW IM VERY CONCERNED FOR OUR SAFETY. VERY DISAPPOINTED IN HONDA AND PURCHASING THIS NEW VEHICLE. I BOUGHT A NEW VEHICLE SO I DO NOT HAVE CAR PROBLEMS.
Other or unspecified, Fuel/propulsion system, Feb 24, 2017
AT RANDOM TIMES THERE IS A STRONG FUEL SMELL/ EXHAUST SMELL IN THE INTERIOR OF THE CAR WHEN VEHICLE IS RUNNING. SMELL IS NOTICED ON SOME START UP COMING FROM VENTS. OTHER TIMES WHILE IN MOTION OR STATIONARY, A STRONG FUEL SMELL/EXHAUST SMELL IN INTERIOR OF VEHICLE. ODOR FIRST NOTICE AROUND AUGUST 2016 AND STILL CONTINUES. MILEAGE ON VEH WHEN FIRST NOTICED AROUND 15000
Fuel/propulsion system, Feb 22, 2017
THE VEHICLE HAS A VERY STRONG SMELL OF FUEL (GASOLINE) IN THE PASSENGER CABIN AFTER THE ENGINE HAS WARMED UP. IT IS ESPECIALLY STRONG WHEN THE CAR HAS BEEN REFUELED, WHEN THE ENGINE IS WARM AND YOU ARE MAKING FREQUENT STOPS OR ARE BACKING UP. HONDA SERVICE STAFF STATE HONDA AMERICA IS AWARE OF THE COMPLAINTS WITH THE 2016 CRV BUT THEY HAVE NOT IDENTIFIED A PROBLEM NOR DO THEY HAVE A FIX. THEY DID HAVE ME COMPLETE A QUESTIONAIRE AT THE DEALERSHIP REGARDING THE PROBLEM AND THEY SAID HONDA IS HAVING ENGINEERS LOOK INTO THE PROBLEM. IN THE MEAN TIME, THE SMELL OF GASOLINE CAN BE SO STRONG THAT IT MAKES ME NAUSEOUS AND GIVES ME A HEADACHE. I AM QUITE SURE BREATHING IN THE SMELL OF TOXIC CHEMICALS IN A CONFINED SPACE IS HAZARDOUS TO A PERSON'S HEALTH AND I AM QUITE SURE THE HEAD OF HONDA WOULD NOT RIDE IN A VEHICLE THAT WREEKS OF GASOLINE INSIDE. I HAVE HAD THIS VEHICLE 3 MONTHS AND IT HAS 2156 MILES ON IT. IN THE BEGINNING, I THOUGHT IT WAS EXHAUST FROM CARS IN TRAFFIC AROUND ME. THEN I THOUGHT I MUST HAVE SPILLED GAS ON THE GAS WHEN I FILLED THE TANK, BUT CLEARLY IT IS NOT EITHER OF THESE ISSUES. THE GAS SMELL IS COMING FROM THE FUEL SYSTEM OF THE CAR AND IT NOT SAFE TO RIDE IN IT. THE GARAGE SMELLS LIKE GASOLINE AFTER THE CAR HAS BEEN SITTING IN IT AND TURNED OFF. THE CAR DOES NOT USUALLY SMELL LIKE GAS WHEN I FIRST TURN IT ON OR IF I DRIVE IT A VERY SHORT DISTANCE. WHEN I DRIVE TO WORK (2 MILES) AND GET OUT AND IT SITS FOR 8 HOURS, I DO NOT SMELL GAS WHEN I GO HOME AT THE END OF THE DAY. IT IS WHEN THE CAR HAS BEEN DRIVEN FOR 15 OR MORE MINUTES AND MAKING MULTIPLE STOPS. THE DEALERSHIP SAID THEY HAVE HAD OTHER CUSTOMERS WITH SIMILAR COMPLAINTS BUT NO IDEA HOW TO FIX IT. MEANWHILE, I HAVE A 3 MONTH OLD $28,000 VEHICLE I CANNOT DRIVE SAFELY. IS THERE A WAY TO MEAUSURE NOXIOUS FUMES IN THE PASSENGER CABIN?
Other or unspecified, Feb 19, 2017
STRONG GASOLINE SMELL IN THE COCKPIT AND IN THE GARAGE. THIS IS ESPECIALLY EVIDENT WHEN STARTING OR STOPPING.
Other or unspecified, Fuel/propulsion system, Feb 16, 2017
STRONG FUEL SMELL IN THE CABIN OF THE CAR WHEN I FIRST START DRIVING. BEEN NOTICING IT DAILY OVER PAST SEVERAL WEEKS.
Other or unspecified, Feb 15, 2017
PURCHASED A 2016 CR-V IN NOVEMBER 2016 AND WITHIN A DAY THE CABIN OF OUR BRAND NEW VEHICLE FILLS WITH NOXIOUS GAS FUMES FROM A COLD START. THE FUMES ARE VERY STRONG, AFTER DRIVING THE CAR THE FUEL SMELL WILL LESSEN AND ON OCCASION THE SMELL WILL DISSIPATE COMPLETELY. THE SMELL WAS SO STRONG WE HAD TO ROLL THE WINDOWS DOWN. THE VEHICLE HAS BEEN IN THE SERVICE DEPARTMENT THREE TIMES. FIRST TIME THEY COULD NOT DUPLICATE THE SMELL. THIS ATTEMPT WAS NOT FROM A COLD START. SECOND TIME WE LEFT THE CAR OVERNIGHT SO THEY COULD EVALUATE FROM A COLD START. THE SERVICE TECH STATED HE COULD SMELL THE ODOR IN THE CABIN. HONDA TECH WAS CALLED BY THE TECHNICIAN AND I HAD TO COMPLETE AN ONLINE QUESTIONNAIRE ABOUT THE COMPLAINT. THE SERVICE WRITER SAID AT THIS TIME THERE IS NO FIX FOR THE PROBLEM AND WE COULD TAKE OUR CAR HOME AND WAIT FOR HONDA TO REPLY. THIRD TIME WE BASICALLY SAID WE DID NOT WANT THIS CAR IF YOU CANNOT FIX IT AND THEY GAVE US A LOANER CAR, A 2015 CR-V WHICH DOES NOT HAVE ANY ODOR. STILL WAITING ON THE DEALERSHIP TO CALL US WITH A SOLUTION. THIS WAS OUR FIRST HONDA PURCHASE. REALLY WISH I WOULD HAVE STUCK WITH MY PREVIOUS CAR MANUFACTURER.
Suspension, Feb 11, 2017
MY WIFE AND I BOUGHT A BRAND NEW 2016 HONDA CRV SE ON FEB 16, 2017 THAT WAS MANUFACTURED ON 07/16. THREE DAYS LATER I FOUND BOTH FRONT STEERING KNUCKLES COVERED WITH RUST. THE SERVICE DEPARTMENT IN ANCHORAGE ALASKA CONTINENTAL HONDA WOULD NOT FIX THE ISSUE AND TOLD MY WIFE IT WAS A COATING. SOONER OR LATER THE BOLTS ON THESE KNUCKLES WILL CORRODE AMD CAN BRAKE.
Fuel/propulsion system, Feb 11, 2017
STRONG GASOLINE ODOR IN CABIN UPON ENTERING VEHICLE, WHILE DRIVING, OR WHILE IDLING. HAPPENS WHEN STATIONARY, IN MOTION, ON CITY STREET, OR HIGHWAY. CAN BE DISSIPATED BY TURNING ON THE A/C OR OPENING WINDOWS BUT WILL RETURN AFTER CAR IS PARKED OR VENT FAN IS USED.