2016 Honda CR-V
Problems, recalls and owner-reported issues
Engine is the leading concern among 393 owner complaints filed for this model year. This is the 17th highest complaint count among 26 CR-V model years with reports.
Of the 2016 reports, 40 involved a crash and 4 involved a fire. 36 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
EngineMay 4, 2017
Honda (American Honda Motor Co.) is recalling certain 2015-2016 Honda CR-V vehicles that recently received a replacement engine. The replacement engine may have been built with the wrong pistons, potentially affecting the engine's performance.
The reduced performance may result in an engine stall, increasing the risk of a crash.
Honda will notify owners, and dealers will inspect the engines and replace the incorrect components, as necessary, free of charge. The recall began June 20, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KF6.
Campaign 17V305000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleOct 29, 2015
American Honda Motor Company, Inc. (Honda) is recalling certain model year 2016 CR-V vehicles manufactured October 12, 2015, to October 19, 2015. The metal housing surrounding the driver's air bag inflator in these vehicles may have been manufactured incorrectly.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver side frontal air bag module, free of charge. The recall began in November 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda'a number for this recall is JV9.
Campaign 15V714000 on NHTSA.gov
Representative owner complaints
393 reports, newest first.
Other or unspecified, Engine, Feb 11, 2017
GASOLINE SMELL IN CAB. WE HAVE HAD A STRONG GASOLINE ODOR THE LAST FEW MONTHS IN THE CAB OF OUR 2016 HONDA CR-V. THE HONDA DEALER HAS NOT HEARD OF THIS HAPPENING BUT THERE ARE QUITE A FEW CLASS ACTION LAWSUITS AGAINST HONDA FOR THIS SAME ISSUE. HONDA, PLEASE FIGURE THIS OUT SO WE DON'T DIE! HTTP://WWW.CRVOWNERSCLUB.COM/FORUMS/98-2012-2016-OFFICIAL-SPECS-FEATURES-ETC-GEN-4/110761-2016-HONDA-CRV-GAS-SMELL-FILLS-CABIN-VERY-STRONG.HTML HTTPS://TOPCLASSACTIONS.COM/LAWSUIT-SETTLEMENTS/LAWSUIT-NEWS/343631-HONDA-CLASS-ACTION-FILED-UNFIXED-CR-V-GAS-ODOR-PROBLEM/
Fuel system, Gasoline, Jan 29, 2017
STRONG FUEL ODORS INSIDE THE CAR WHILE PARKED OR DRIVING. HAPPENED FEW TIMES NOW. TOOK TO DEALERSHIP TO HAVE THEM TAKE A LOOK. THEY SAID THEY HAVE FOUND NOTHING OUT OF ORDINARY. TOLD US THERE IS NO PROBLEM. *TR
Fuel/propulsion system, Jan 23, 2017
TL* THE CONTACT OWNS A 2016 HONDA CR-V. AT VARIOUS TIMES, THE CONTACT ENCOUNTERED A STRONG FUEL ODOR COMING FROM THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
Other or unspecified, Jan 23, 2017
THERE IS A STRONG NOXIOUS GASOLINE SMELL FILLING THE CABIN WHEN OPERATING THE VEHICLE. APPARENTLY HONDA HAS KNOW OF THIS ISSUE FOR SOME TIME AND HAS RECEIVED NUMEROUS COMPLAINS ABOUT THE PROBLEM IN THE LAST YEAR. DESPITE THIS, THEY KNOWING SOLD US THE VEHICLE WITHOUT DISCLOSING THIS POTENTIAL PROBLEM. I TOOK IT TO THE DEALER WE BOUGHT IT FROM (HOPKINS HONDA IN MINNESOTA) AND THEY CONFIRMED THE SMELL AND ACKNOWLEDGED THAT THIS IS A CONFIRMED PROBLEM, BUT STATED THAT THERE IS NO FIX AND THAT HONDA IS TRYING TO FIND A SOLUTION. IN THE MEANTIME MY FAMILY AND I ARE FORCED TO INHALE THIS FUMES WHILE OPERATING THE VEHICLE WHICH HAS RESULTED IN HEADACHES AND NAUSEA. I AM EXTREMELY CONCERNED ABOUT THE HEALTH OF MY FAMILY.
Vehicle speed control, Jan 17, 2017
TL* THE CONTACT OWNS A 2016 HONDA CR-V. WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. ...UPDATED 02/22/17 *BF *CN
Fuel/propulsion system, Jan 17, 2017
ON START-UP AND WHEN BACKING UP INTERMITTENTLY THE VEHICLE HAS A STRONG SMELL OF RAW GASOLINE INSIDE THE CABIN. THE CAR HAS NOT BEEN RECENTLY FUELED (CURRENTLY HAS 1/4 TANK). DEALERSHIP SAYS THAT HONDA HAS ISSUED NO SERVICE BULLETINS OR COMMUNICATIONS FOR THIS ISSUE. ONLINE POSTINGS, AND NHTSA COMPLAINTS, SHOW OTHER 2016 CR-V OWNERS ARE REPORTING THE SAME ISSUE.
Air bags, Other or unspecified, Jan 12, 2017
TAKATA RECALL DOES MY HONDA HAVE A TAKATA AIR BAG.
Other or unspecified, Jan 11, 2017
SINCE THE DATE OF PURCHASE WE HAVE SMELLED FUEL WITHIN THE PASSENGER AREA COMING FROM THE FRESH AIR VENTS. WE MUST ACTUALLY AIR OUT OUR GARAGE (WHICH HAS NO OTHER SOURCES OF GASOLINE WITHIN) IN ORDER TO GET THE SMELL OUT OF THE GARAGE. THIS PROCESS BECOMES VERY DIFFICULT DURING OUR WISCONSIN WINTER. THE DEALERSHIP IMPLIED THAT THEY ARE WAITING FOR A FIX TO THE PROBLEM BUT AMERICAN HONDA MOTOR CO. IN CALIFORNIA BELIEVES THE VEHICLE IS PERFORMING AS EXPECTED. AT NO TIME IS THE ODOR OF FUEL OR EXHAUST IN THE PASSENGER CABIN ACCEPTABLE OR SAFE.
Fuel/propulsion system, Jan 10, 2017
THE VEHICLE CABIN SMELLS LIKE GASOLINE WHILE DRIVING. THERE ARE NO LEAKS ANYWHERE, THIS IS PERSISTENT. I LOOKED ON A HONDA CR-V FORUM AND SAW MANY PEOPLE HAVE THE SAME PROBLEM. THE DEALERSHIP IS UNABLE TO FIX IT, HONDA HAS DONE NOTHING. THERE WAS A CLASS ACTION LAW SUIT FILED FOR THIS PROBLEM. *TR
Tires, Wheels, Jan 4, 2017
TPM LIGHT COMES ON AFTER TRAVELING 2 1/2 HOURS ON HIGHWAY AT 75 MPH. CHECKED TIRES AND CONSTANTLY SHOWS PRESSURE HIGH. TIRES CHECKED DAY BEFORE TRIP AT 32 PSIA WITH TPM LIGHT COMING ON DURING HIGHWAY DRIVING. CHECKED TIRES AFTER TPM LIGHT COMES ON AND TIRE PRESSURE WAS 35 PSIA. HAPPENED THREE TIMES ON TRIPS OVER 21/2 HOURS OF HIGHWAY DRIVING. DEALER SAYS NOTHING THEY CAN DO. ANNOYING SINCE I WILL HAVE TO BRING A TIRE PRESSURE GAUGE AND CHECK ALL FOUR TIRES TO SEE WHEN THE TPM LIGHT COMES ON AND SEE IF WARNING IS DUE TO TIRES HEATING UP DURING LONG PERIODS OF HIGHWAY DRIVING RESULTING IN HIGHER TIRE PRESSURE. *TR
Wheels, Dec 19, 2016
A SNOWSTORM ON DECEMBER 5, 2016 LEFT ME UNABLE TO NAVIGATE THE ROAD SAFELY BECAUSE THE ALL SEASON TIRES BOUGHT WITH THE CAR BECAME STIFF WITH COLD AND HAZARDOUS IN SNOW. BRIDGESTONE DUELER H/P SPORT AS P265/65R17 ARE CLEARLY NOT ALL SEASON TIRES AND DO NOT BELONG ON CR-VS SOLD IN COLD CLIMATE STATES. I ATTACH MY RECEIPT FOR OTHER TIRES I PURCHASED TO REPLACE THESE AND MY LETTER TO HONDA.
Vehicle speed control, Dec 7, 2016, crash
AT THE END OF A PRIVATE ROADWAY, I STEPPED ON THE BRAKE IN ORDER TO SWITCH TO REVERSE AND BACK UP INTO A PARKING AREA. WHEN I PUT MY FOOT ON THE BRAKE, THE VEHICLE ACCELERATED AND WOULD NOT STOP. IT HIT A GARAGE DOOR, AND THE REAR OF TWO VEHICLES BEFORE FINALLY COMING TO A STOP. THE ENTIRE TIME, MY FOOT WAS ON THE BRAKE AND WAS ON THE BRAKE WHEN IT FINALLY STOPPED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL HONDA DEALER TO EVALUATE THE CAUSE OF BRAKE FAILURE. SEALER STATED THEY WERE UNABLE TO REPLICATE THE PROBLEM AND THE BRAKES CHECKED OUT OK....UPDATED 02/22/17 *BF
Power train, Dec 6, 2016
2016 HONDA CR-V VIBRATION ISSUE - MORE THAN TWO MONTHS AGO, I STARTED TO NOTICE A SLIGHT VIBRATION UNDER MY DRIVER'S SEAT WHEN AT IDLE, E.G. SITTING AT A TRAFFIC LIGHT. SHORTLY THEREAFTER, I RECEIVED A NOTICE FROM AHMC REGARDING A SOFTWARE UPDATE THAT NEEDED TO BE DONE ASAP ON MY VEHICLE. THE NOTICE MENTIONED THAT, "THE SOFTWARE IN THE PCM CAUSES A LOW PRESSURE PROBLEM IN THE CVT. THIS MAY ALLOW THE BELT IN THE CVT TO SLIP. IF THE BELT SLIPS, YOU MAY SEE A SURGE IN RPM WHEN DRIVING AT HIGHWAY SPEEDS. IF THE BELT SLIPS THE TRANSMISSION WILL BE DAMAGED AND DTC P1890 (THE CVT SPEED CONTROL SYSTEM) WILL SET." THE SOFTWARE UPDATE WAS COMPLETED ABOUT A MONTH AGO AND SINCE THEN, I HAVE EXPERIENCED A MORE PRONOUNCED VIBRATION UNDER MY DRIVER'S SEAT AND EVEN INTO THE FRONT PASSENGER SEAT. THE INTENSITY OF THE VIBRATION VARIES, BUT IT HAS NOT GONE AWAY. NOW THAT I HAVE HIT THE 5K MILE MARK AND HAD MY FIRST SERVICE DONE, I AM AFRAID THAT THE OLDER THE TRANSMISSION GETS, THE WORSE THIS PROBLEM MIGHT BECOME. THE SERVICE ADVISOR TOLD ME THAT THE SOFTWARE UPDATE HAD NOTHING TO DO WITH THE VIBRATION ISSUE, BUT I AM NOT CONVINCED. BEFORE BUYING THIS VEHICLE, MY RESEARCH INDICATED THAT MANY CUSTOMERS WITH THE 2015 MODEL STARTED TO REPORT THE VIBRATION ISSUE RIGHT AROUND THIS TIME (5K MILES + OR AROUND THE FIRST SCHEDULED SERVICE) AND FOR MOST, THE PROBLEM BECAME WORSE. I AM CONVINCED THAT THESE ISSUES ARE RELATED TO THE NEW CVT TRANSMISSION. I HAVE ALWAYS BEEN LOYAL TO THE HONDA BRAND AND I REALLY LIKE THIS VEHICLE, BUT I AM STARTING TO REGRET MY PURCHASE!!! :-( *TR
Air bags, Nov 21, 2016, crash
TL* THE CONTACT OWNED A 2016 HONDA CR-V. WHILE REVERSING AT 10 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE FLIPPED OVER ON THE PASSENGER SIDE WITHOUT WARNING. THE SIDE AIR BAGS DEPLOYED AND A POLICE REPORT WAS FILED. THE CONTACT IN THE OTHER VEHICLE SUSTAINED INJURIES TO THE KNEE THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER AND DEEMED DESTROYED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
Vehicle speed control, Nov 18, 2016, crash
TL* THE CONTACT OWNS A 2016 HONDA CR-V. WHILE ATTEMPTING TO PARK, THE VEHICLE ACCELERATED INADVERTENTLY AND CRASHED INTO A LANDSCAPE TIMBER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS LEFT IN THE PARKING LOT AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Power train, Nov 17, 2016
I AM HEARING A VIBRATION WHEN ACCELERATING AND DECELERATING. I TOOK IT TO THE DEALER AND WAS TOLD THAT THE HEATSHIELD WAS KINKED WRONG AND REPLACED REAR BODY HEAT SHIELDS. STILL HEARING AND FEELING VIBRATION!
Visibility/wiper, Nov 10, 2016
WHILE DRIVING ON AN INTERSTATE TRAVELING 70 MPH THE BACKSEAT PASSENGER SIDE WINDOW (WHICH WAS CLOSED COMPLETELY) SHATTERED AND IMPLODED INTO THE ENTIRE BACKSEAT AND FLOOR OF VEHICLE. DRIVING STRAIGHT, 70 MPH ON INTERSTATE WITH CRUISE CONTROL ON, NO OBJECT COLLISION. VEHICLE IS APPROX. 6 MONTHS OLD (PURCHASED NEW) WITH JUST UNDER 10K MILES ON IT. VEHICLE ONLY SERVICED BY HONDA DEALERSHIP AND OTHERWISE IN MINT CONDITION. AFFECTED WINDOW WAS UNDAMAGED PRIOR TO THE EVENT; NO CRACKS, STAR MARKINGS, OR CHIPS NOTED ON WINDOW PRIOR TO EVENT. BACK OF CAR FILLED WITH SHATTERED GLASS AND TINY SHARDS OF GLASS. FORTUNATELY NOBODY WAS IN THE BACKSEAT AT THE TIME.
Power train, Vehicle speed control, Other or unspecified, Nov 8, 2016
VEHICLE "STALLS" WHEN: BACKING OUT OF DRIVEWAY WHEN ACCELERATING AFTER SLOWING DOWN WHEN MAKING LEFT OR RIGHT TURNS AFTER STOPPING OR SLOWING DOWN STALLING DOES NOT OCCUR EVERY SINGLE TIME BUT OCCURS REGULARLY. ONE ONE OCCATION STALL OCCURED WHILE MAKING A LEFT TURN RESULTING CONFUSION BETWEEN DRIVER IN ONCOMING TRAFFIC AND MYSELF AS I COULD NOT CONTROL THE VEHICLE STALL DURATION IS BETWEEN 1 TO 3 SECONDS AND IT SEEMS TO BE GETTING LONGER AS THE PARTS OR SYSTEM COMPONENTS ARE WEARING. STALLS OCCUR MOSTLY IN CITY DRIVING I SUSPECT THAT THE TROUBLE IS WITHIN THE "DRIVE BY WIRE" OR THE CVT
Suspension, Oct 26, 2016
TL* THE CONTACT OWNS A 2016 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE VIBRATED HEAVILY WHILE IDLING AT A TRAFFIC LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,900.
Engine, Oct 24, 2016
ENGINE SUDDENLY OVERHEATED AND STOPPED RUNNING. CAR IS 4 MONTHS OLD WITH 1,600 MILES ON ODOMETER. NO ADVANCE WARNING. HAD CAR TOWED TO DEALER. OURISMAN HONDA BETHESDA MD DIAGNOSED AS PINHOLE IN RADIATOR HOSE. NO CAUSE PROVIDED. ON DOWNTOWN WASHINGTON DC STREET BUT COULD HAVE BEEN ON HIGH-SPEED HIGHWAY.
Fuel/propulsion system, Oct 13, 2016
UPON INITIAL START THE ENTIRE CABIN OF THE VEHICLE SMELLS OF RAW GAS, COMING IN THROUGH VENTS. THIS IS ESPECIALLY WORSE WHEN IN REVERSE SUCH AS BACKING OUT OF THE DRIVEWAY, ALSO THIS IS PRESENT WHEN IDLING IN PARK OR DRIVE, SUCH AS SITTING AT A STOPLIGHT. THE SMELL IS SO STRONG YOU ARE FORCED TO OPEN THE WINDOWS UNTIL THE VEHICLE IS MOVING AGAIN.
Service brakes, Oct 13, 2016, crash
I PULLED INTO A PARKING LOT GOING ABOUT 2 OR 3 MPH. WHEN I PULLED INTO THE PARKING SPACE TO PARK, I PRESSED ON THE BRAKE PEDAL BUT THE PEDAL DIDN'T SEEM TO MOVE. IT FELT SOLID AND THERE WERE NO BRAKES. MY CAR JUMPED THE SMALL CURB AND HIT A VEHICLE IN THE ADJACENT PARKING LOT. MY DRIVER SIDE AIRBAG DEPLOYED. THE CAR WAS TOWED TO THE BODY SHOP AND THE BODY SHOP OWNER SAID THE BRAKE SYSTEM LIGHT WAS ON. HONDA AGREED TO HAVE THE CAR TOWED TO THE DEALERSHIP TO HAVE A HONDA CERTIFIED MECHANIC CHECK OUT THE BRAKE SYSTEM. A HONDA REPRESENTATIVE CAME TO THE DEALERSHIP TO CHECK OUT THE BRAKE SYSTEM AND SAID THEY CAN'T REPLICATE THE PROBLEM SO THERE IS NOTHING THEY CAN DO. THEY SAID I SHOULD DRIVE IT AND MONITOR THE BRAKES. WITH THE POSSIBILITY OF THE BRAKES FAILING AGAIN, I DON'T WANT TO DRIVE THAT VEHICLE AGAIN.
Engine, Oct 6, 2016
EXCESSIVE VIBRATION - THE ENGINE IS AT 600 RPM WHEN IDLING. THIS CREATES A NOTICEABLE VIBRATION THROUGHOUT THE CAR AT IDLE. THIS IS ALSO A PROBLEM WHEN DRIVING IN HEAVY TRAFFIC. THIS VIBRATION IS CAUSING ME DIZZINESS AND SOMETIMES I HAVE BEEN UNABLE TO CONTINUE DRIVING (AND I NEEDED TO BE PICKED UP). I TOLD THE SERVICE DEPARTMENT AT MY HONDA DEALERSHIP. THEY SAID THAT ALL 2016 HONDA CR-V IDLE AT 600 RPM. THEY OFFERED NO RESOLUTION TO THIS PROBLEM.
Service brakes, Sep 20, 2016
ON 8/10/2016, MY WIFE WAS DRIVING THE VEHICLE SLOWLY ON A STREET WITH A DOWNWARD SLOPE TOWARDS A CROSSROAD. MY DAUGHTER (A KID) WAS SITTING AT THE BACK SEAT. WHEN SHE SAW THE TRAFFIC LIGHT WAS RED, SHE TRIED TO STOP THE VEHICLE BY PRESSING THE BRAKE. BUT THE BRAKE DID NOT WORK. SHE FELT THAT SHE WAS PRESSING A ROCK. SHE WAS PLANNING TO GO STRAIGHT ACROSS THE JUNCTURE, BUT IN ORDER TO AVOID RUNNING INTO THE RED LIGHT AND A POTENTIAL ACCIDENT, SHE TURNED THE VEHICLE RIGHT TOWARDS THE STREET ON HER RIGHT SIDE. THEN SHE TURNED OFF THE ENGINE, AND THE VEHICLE STOPPED. IT WAS A VERY SCARY EXPERIENCE FOR MY WIFE. CLEARLY THE BRAKE FAILED. SO THE NEXT MORNING (8/11) WE TOOK THE VEHICLE TO OUR LOCAL DEALER, AND ASKED THEM TO CHECK THE BRAKE. AFTER CHECKING, THEY TOLD US THAT THEY COULD NOT REPLICATE THE INCIDENT, AND COULD NOT DO ANYTHING. THEREFORE I CALLED AMERICAN HONDA MOTOR CO. AND REQUESTED THAT THEY SEND SOMEBODY TO CHECK THE VEHICLE. AFTER A LONG DELAY, THEIR DISTRICT SERVICES MANAGER VISITED THE LOCAL DEALER, AND INSTRUCTED THE DEALERSHIP TO BLEED THE BRAKE FLUID. THIS IS NOT THE RIGHT SOLUTION TO THE PROBLEM. IF THERE IS AIR IN THE BRAKE FLUID, YOU NEED TO BLEED THE BRAKE FLUID. BUT THAT'S NOT THE PROBLEM MY WIFE EXPERIENCED WHEN THE INCIDENT HAPPENED. THE PROBLEM WAS WHEN SHE PRESSED THE BRAKE, SHE FELT SHE WAS PRESSING A ROCK. THE BRAKE FAILED AT THAT TIME. SO WE REQUESTED AMERICAN HONDA MOTOR CO. TO REPLACE THE BRAKE SYSTEM, BUT THEY DECLINED ON THE BASIS THAT THEY COULD NOT REPLICATE THE INCIDENT. IT HAS BEEN ONE AND A HALF MONTHS SINCE WE TOOK THE VEHICLE TO THE LOCAL DEALER. AMERICAN HONDA MOTOR CO. DID NOT SOLVE THE PROBLEM, AND THE DEALER NOW ASKED ME TO TAKE THE VEHICLE HOME. HOW CAN WE DRIVE THE VEHICLE AGAIN IF THERE IS A POTENTIAL RISK OF THIS INCIDENT HAPPENING AGAIN. THE BRAKE MAY FAIL AGAIN, AND SOMEBODY MAY DIE.
Service brakes, Hydraulic, Sep 13, 2016, crash
TL* THE CONTACT OWNS A 2016 HONDA CR-V. WHILE PULLING INTO A PARKING SPOT AT 3 MPH, THE BRAKE PEDAL DEPRESSED COMPLETELY TO THE FLOORBOARD. THE VEHICLE CRASHED INTO A CONCRETE WALL WITHOUT WARNING. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE BRAKE INDICATOR ILLUMINATED AND THE BRAKE PEDAL DEPRESSED TO THE FLOOR AGAIN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,552. UPDATED 11/07/16*LJ THE CONSUMER SOLD THE VEHICLE BACK TO THE DEALER AS A TRADE IN ON ANOTHER VEHICLE.