2019 Honda CR-V

Problems, recalls and owner-reported issues

Forward collision avoidance is the leading concern among 1,100 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 CR-V model years with reports.

Complaints by model year
  1. 1,100

Of the 2019 reports, 31 involved a crash and 2 involved a fire. 35 people were injured and 1 person died.

Primary concernForward collision avoidance298 reports · 27% of complaints
Owner complaints1,100Filed with NHTSA
Recall relationship8 safety recallsNHTSA campaign records

What owners report most often

  1. Forward collision avoidance298
  2. Steering195
  3. Electrical system163
  4. Fuel/propulsion system142
  5. Fuel system119
  6. Gasoline118
  7. Engine112
  8. Other or unspecified101

Recalls and investigations

  1. Air bags, sensor, occupant classification, front passengerMay 21, 2026

    Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

    Air bags that deploy unintentionally during a crash increase the risk of injury.

    Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

    Campaign 26V332000 on NHTSA.gov

  2. Fuel system, gasoline, delivery, fuel pumpDec 18, 2023

    Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

    Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

    Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

    Campaign 23V858000 on NHTSA.gov

  3. Seat belts, front, buckle assemblyMar 9, 2023

    Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.

    An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.

    Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.

    Campaign 23V158000 on NHTSA.gov

  4. Fuel system, gasoline, delivery, fuel pumpMar 25, 2021

    Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.

    Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

    Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.

    Campaign 21V215000 on NHTSA.gov

  5. Structure, frame and membersDec 5, 2019

    Honda (American Honda Motor Co.) is recalling certain 2019-2020 CR-V vehicles. The rear subframe bolts were improperly manufactured and may loosen, allowing the rear subframe to separate.

    A separated rear subframe reduces vehicle handling and can suddenly disable the vehicle, increasing the risk of a crash.

    Honda will notify owners, and dealers will inspect the rear subframe bolts and retorque them or replace them, as necessary, free of charge. The recall began January 27, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R6M.

    Campaign 19V865000 on NHTSA.gov

  6. Equipment, other, owners/service/other manualSep 26, 2019

    Honda (American Honda Motor Co.) is recalling certain 2019 CR-V vehicles. The owner's guide incorrectly describes when the "Passenger Airbag Off" indicator should illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

    If the front passenger does not correctly understand how the airbag functions, they may be at an increased risk of personal injury in the event of a crash.

    Honda will notify owners and provide a sticker with the correct information to be added to the owner's guide, free of charge. The recall began November 14, 2019. Owner's may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6G.

    Campaign 19V694000 on NHTSA.gov

  7. Fuel system, gasoline, storage, tank assemblyAug 1, 2019

    Honda (American Honda Motor Co.) is recalling certain 2019 CR-V vehicles. The joint weld between the fuel tank and the vapor return line may have been insufficiently welded, causing the weld to fail.

    The failed weld may allow fuel to leak, increasing the risk of a fire in the presence of an ignition source.

    Honda will notify owners, and dealers will replace the fuel tank, free of charge. The recall began September 16, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is A5I.

    Campaign 19V569000 on NHTSA.gov

  8. Air bags, frontal, driver clockspring/spiral cassetteMay 21, 2019

    Honda (American Honda Motor Co.) is recalling certain 2019 CR-V vehicles. The metal core of the steering wheel may have burrs which can damage the harnesses routed within, potentially disabling the driver's air bag or causing it to deploy without warning.

    In the event of a crash, a disabled air bag would increase the risk of injury. An uncommanded deployment of the driver's air bag also increases the risk of injury and a crash.

    Honda will notify owners, and dealers will install a protective cover on the steering wheel core and replace clockspring and the harnesses within, free of charge. The recall began July 8, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R4S.

    Campaign 19V383000 on NHTSA.gov

Representative owner complaints

1,100 reports, newest first.

  1. Electrical system, Other or unspecified, Apr 29, 2020

    WINDOWS AND SUNROOF OPEN ON THEIR OWN. VEHICLE PARKED FOR 2 DAYS IN DRIVEWAY. IN MIDDLE OF NIGHT, ALL WINDOWS AND SUNROOF OPENED DURING A RAINSTORM. THIS IS THE SECOND OCCURRENCE OF THIS ISSUE. FIRST TIME SEP'19, SECOND TIME 4/28 OR 4/29 2020. CUSTOMER CASE 09867240 WITH AMERICAN HONDA. THEY SAY THIS IS A "FEATURE" THAT REQUIRES PUSHING BUTTONS ON KEY FOB REMOTE IN SPECIFIC ORDER. NO BUTTONS WERE PUSHED EITHER TIME. SEP'19 KEY FOB WAS IN POCKET. SECOND OCCURRENCE OCCURRED MIDDLE OF THE NIGHT WHILE I WAS SLEEPING. ONE FOB HANGING ON HOOK NEAR BACK DOOR. OTHER ON MY DRESSER NEXT TO MY WALLET. NO POSSIBLE WAY BUTTONS COULD HAVE BEEN PUSHED IN MIDDLE OF NIGHT. AM HONDA SOLUTION IS TO GET A HARDCASE FOR THE REMOTE TO BE SURE BUTTONS ARE NOT PUSHED BY MISTAKE. DEALER SAYS SAME THING. INTERNET POSTINGS SHOW THIS HAS BEEN HAPPENING ON MANY DIFFERENT HONDA MODELS FOR MANY YEARS AND THEY REFUSE TO TAKE RESPONSIBILITY FOR THE PROBLEM. AM HONDA ALSO SAYS THAT THE "FEATURE" CAN'T BE DISABLED. MY POINT...IF THEY PROGRAMMED IT INTO THE SYSTEM, THEY SHOULD BE ABLE TO PROGRAM IN A "SWITCH" THAT CAN BE ACCESSED THROUGH THE CONTROL SCREEN. DEALER (WILLIAMS HONDA, TRAVERSE CITY MI) ALSO INDICATES IT IS A KNOWN PROBLEM AND THEY HAVE NO WAY TO DISABLE IT EITHER, EVEN WITH THEIR SERVICE DIAGNOSTIC TOOLS. IT RAINED HERE LAST NIGHT. MY CAR IS SOAKED. THE RESPONSE FROM AMERICAN HONDA IS THAT I DID NOT HAVE A HARD CASE FOR MY KEY FOB. EVEN THOUGH I WAS ASLEEP AND THE FOBS WERE NOT MOVED IN THE MIDDLE OF THE NIGHT.

  2. Fuel/propulsion system, Apr 24, 2020

    2,790 MILES. GAS FUMES IN THE CABIN OF NEWLY PURCHASED 2019 HONDA CR-V AND ON THE OUTSIDE OF CAR NEAR FRONT OF CAR. ON 02/03/2020, I TOOK THE CAR TO HONDA'S SERVICE CENTER WHERE THEY PERFORMED A MULTI-POINT INSPECTION(VISUAL INSPECTION). THEY RAN THE CAR IN THE GARAGE FOR 45 MINUTES BUT WERE UNABLE TO DUPLICATE THE PROBLEM AND THE SMELL COULD NOT BE NOTICED INSIDE THE CAB, AROUND THE FUEL TANK OR UNDER THE HOOD. BUT THEY DID SAY, THE OIL HAD A FUEL SMELL. I FOUND THIS IS A KNOWN OIL DILUTION PROBLEM THAT HAS BEEN FOUND IN 2018 AND 2017 MODELS AND THAT IT WAS TO BE CORRECTED FOR 2019. HONDA IS AWARE THIS IS STILL AN ISSUE BUT SAY THEY CANNOT DUPLICATE THE ISSUE SO THEY DO NOTHING. I HAVE RESPIRATORY PROBLEMS AND VERY SENSITIVE TO CERTAIN ODORS AND FUMES, AND WHEN I DRIVE THE CAR I HAVE TO HAVE THE MOON ROOF OPEN AND THE WINDOWS CRACKED. IT CAUSES DISCOMFORT IN MY CHEST AND AIR PASSAGE. I CALLED HONDA CUSTOMER SERVICE SEVERAL TIMES AND OPENED A CASE. IT WAS ASSIGNED TO A CASE MANAGER WHO SAID HE WOULD LOOK INTO IT AND CALL ME BACK IN A COUPLE OF DAYS, THAT WAS 2 MONTHS AGO. HE NEVER CALLED. I CALLED THEM AGAIN 4/20/2020 AND WAS TOLD I CAN GET A SECOND OPINION AT ANOTHER HONDA SERVICE CENTER, BUT IF THE RESULTS ARE THE SAME THERE IS NOTHING THEY CAN DO. HONDA KNOWS THIS IS AN ISSUE THAT HAS NOT BEEN CORRECTED FOR THE 2019 AND REFUSES TO DO ANYTHING. THIS CAR IS A HAZARD FOR THOSE WITH HEALTH ISSUES, SMALL CHILDREN AND FOR ANYONE BREATHING IN THESE FUMES. I AM A SENIOR CITIZEN WHO BOUGHT THIS CAR BASED ON GOOD REVIEWS BECAUSE I WANTED A GOOD CAR THAT WOULD POSSIBILITY BE THE LAST CAR I HAD TO PURCHASE AND IT MAY BE, BUT NOT FOR THE REASONS I HOPED. WHEN SOMEONE PURCHASES A BRAND NEW CAR WITH A 5 YEAR CAR NOTE, THE LEAST THEY SHOULD BE ABLE TO EXPECT IS THE ABILITY TO DRIVE THE CAR WITHOUT FEELING THEY ARE PUTTING THEIR LIFE IN JEOPARDY. HONDA IS AWFUL AND SHAMEFUL.

  3. Engine, Fuel/propulsion system, Apr 20, 2020

    TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE HESITATED WITH MULTIPLE UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE FAILED TO EXCEED 12 MPH WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE WAS TOWED TO RYAN HONDA (1212 2ND ST W, WILLISTON, ND 58801), WHERE THE CONTACT WAS INFORMED OF GASOLINE AND OIL MIXTURE IN THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 976.

  4. Other or unspecified, Apr 16, 2020

    DRIVING VEHICLE AT 60 MPH WITH CRUISE SET. CAR SUDDENLY BRAKED, LANE DEPARTURE ACTIVATED STEERING WHEEL CONTROL, LANE ASSIST WARNING DISPLAYED. THERE WERE NO OTHER VEHICLES ON THE ROAD, THE WEATHER WAS CLEAR AS WAS THE HIGHWAY. THE INSTRUMENT DISPLAY BEGAN TO SHOW THE FOLLOWING ERROR MESSAGES:COLLISION MITIGATION, ROAD DEPARTURE MITIGATION, ADAPTIVE CRUISE CONTROL WITH LOW SPEED FOLLOW ERROR, LANE KEEPING ASSIST AND BRAKE ERROR ICON DISPLAYED IN CLUSTER GROUP. TRYING TO DISENGAGE SYSTEMS USING CANCEL ON STEERING WHEEL DID NOT WORK. PULLED OFF HIGHWAY, TURNED OFF VEHICLE AND RESTARTED AND ALL ERROR CODES DISAPPEARED. CONTACTED HONDA SERVICE AND WAS NOT GIVEN A REASON THIS HAPPENED. I DID FIND A CLASS ACTION LAW SUIT WAS FILED IN U.S. DISTRICT COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA IN/OR ABOUT JANUARY 2020. THE LAWSUIT CLAIMS THE SAFETY SYSTEMS ARE DEFECTIVE IN THE 2016-2019 HONDA CR-V, CR-V EX, CR-V EX-L, AND CR-V TOURING SUV'S. I HAVE ATTACHED A PDF COPY OF ARTICLE REGARDING LAWSUIT. *TR

  5. Engine, Fuel/propulsion system, Apr 12, 2020

    PROBLEM: FUEL GETTING INTO OIL TRANSFER CASE AND CONTAMINATING/DILUTING THE OIL. WE PURCHASED A 2019 HONDA CR-V EX-L ON 10/31/19. I HAD DONE SOME RESEARCH ON THIS PROBLEM SINCE IT HAD BEEN REPORTED WITH THE 2017-2018 MODELS WITH THE SAME 1.5 TURBO ENGINE. I BROUGHT IT TO THE DEALER'S ATTENTION BEFORE WE BOUGHT THE CAR AND WE WERE TOLD THAT HONDA HAD "FIXED THE PROBLEM AND THAT OUR VEHICLE HAD THE FIX". WE WERE PLANNING A TRIP TO DALLAS, TX ON 02/22/20 AND PLANED TO DRIVE THERE FROM OUR HOME IN DULUTH, MN. IN PREPARING FOR THE TRIP, I CHECKED THE ENGINE OIL AND FOUND THAT THE OIL LEVEL WAS 1/2" ABOVE THE FULL MARK ON THE DIPSTICK, AND THE OIL WAS DARK AND SMELLED STRONGLY OF GASOLINE. THE CAR HAD 2407 MILES ON IT AT THIS TIME AND OBVIOUSLY HONDA HAD NOT FIXED THE PROBLEM. I TOOK THE CAR TO THE DEALER ON 02/21/20 WHERE I PURCHASED THE CAR AND HAD THEM CHECK THE OIL. THEY OBSERVED THE SAME ISSUES THAT I AM REPORTING. THEY STATED THAT HONDA KNOWS ABOUT THIS PROBLEM BUT HAS NOT YET ISSUED A RECALL. BUT THEY ALSO STATED THAT HONDA WAS NOT PROVIDING ANY EXPLANATION OR REMEDY OTHER THAN TO CHANGE THE OIL AT THE OWNER'S EXPENSE. MY DEALERSHIP, TO THEIR CREDIT, AGREED TO CHANGE THE OIL AND FILTER AT NO CHARGE TO ME. THE SERVICE MANAGER ALSO EXPLAINED WHY THE ISSUE IS OCCURRING AND ACKNOWLEDGED THAT HONDA MAY YET BE FORCED TO ISSUE A RECALL. HONDA HAS ALREADY OFFERED AN EXTENDED WARRANTY FOR THE 2017-18 MODELS AS THE RESULT OF A CLASS ACTION SUIT, BUT NOTHING IS BEING DONE FOR THE 2019 OR 2020 MODELS THAT HAVE THE SAME ENGINE AND SAME PROBLEM. I AM CONCERNED ABOUT PREMATURE ENGINE WEAR, DAMAGE, OR POTENTIAL OF FIRE OR EXPLOSION. DEALER REPAIR #122992, KRENZEN HONDA DULUTH, MN.

  6. Structure, Service brakes, Visibility/wiper, Mar 18, 2020, crash

    -LANE ASSIST DID NOT WORK -BRAKES DID NOT WORK WHEN APPLIED, ON A HIGHWAY AND CITY STREET -WHEN THE VEHICLE WAS CLOSE TO OTHER VEHICLE NO WARNINGS OR SUCH -IT CRASHED WITH FRONT HITTING A TREE AND ENGINE FELL OUT OF THE CAR

  7. Electronic stability control (ESC), Mar 11, 2020, crash

    ON FEBRUARY 29, 2020, I WAS PULLING INTO A PARKING SPOT AT A NEARBY PARK AT A LOW RATE OF SPEED. I BEGAN TO APPLY THE BRAKE TO STOP THE CAR. AS I APPLIED THE BRAKE, THE CAR RAPIDLY ACCELERATED WITH SMOKE COMING OUT OF THE STEERING COLUMN. I CONTINUED TO PUT MY FOOT ON THE BRAKE TO STOP THE CAR, BUT IT CONTINUED TO ACCELERATE. I STEERED THE CAR AWAY FROM A SMALL LAKE BUT SMASHED INTO A PINE TREE. THE AIRBAGS DEPLOYED AND THE SEATBELT WORKED. I RECEIVED TRAUMA TO THE CHEST BY THE AIRBAG. I WAS TAKEN TO THE HOSPITAL FOR EVALUATION AND THEN RELEASED THE NEXT DAY. THE STATE TROOPER CONFIRMED THAT THE ENGINE WAS REVVING WHEN HE RESTARTED IT. THIS HONDA CRV RECEIVED A RECALL NOTICE IN JULY, 2019 CONCERNING A PROBLEM WITH THE WIRING HARNESS AND STEERING COLUMN. THE PARTS DID NOT COME UNTIL SEPTEMBER, 2019 AND I THEN BROUGHT THE CAR IN FOR THE REPAIR. THE PARTS WERE REPLACED. FIVE MONTHS LATER THE ACCIDENT OCCURRED WITH ONLY 6,800 MILES ON THE CAR. I WENT TO SPEAK WITH THE MANAGER AT THE HONDA DEALERSHIP ABOUT THE INCIDENT AND HIS ATTITUDE WAS POLITE BUT TOTALLY INDIFFERENT. HE INDICATED THAT THE DEALERSHIP ONLY SELLS CARS, BUT HE DID NOT TAKE RESPONSIBILITY THAT THE DEALERSHIP ALSO DID THE REPAIR ON THIS RECALL. I LEFT THERE WITH NO SATISFACTION AT ALL. THE HONDA CRV 2019 IS CURRENTLY UNDER INVESTIGATION AS TO THE CAUSE OF THE ACCELERATION PROBLEM. THIS WAS MY FIRST HONDA AND MY LAST.

  8. Other or unspecified, Mar 11, 2020

    WINDSHIELD HAD A CRACK IN THE BOTTOM LEFT CORNER AFTER OWNING IT FOR TWO MONTHS AND NOTHING HIT MY WINDSHIELD. HONDA TRIED TO SAY THERE WAS A PUCK WHICH THERE WASN'T. HAD MY WINDSHIELD REPLACED BY SAFE LITE AND THEY USED AN AFTER MARKET WINDSHIELD. I WAS HAVING ISSUES WITH MY VEHICLE DROPPING 5-6 MPH WHEN GOING FROM ONE LANE TO THE NEXT.HONDA DUPLICATED THE ISSUE AND NOW HONDA IS TRYING TO SAY MY VEHICLE IS DROPPING SPEED BECAUSE OF AN AFTER MARKET WINDSHIELD AND I NEED TO HAVE IT REPLACED WITH A HONDA WINDSHIELD. THIS IS A SAFETY ISSUE.

  9. Other or unspecified, Mar 10, 2020

    MY WINDOWS AND SUNROOF OPENED ON THEIR OWN. I HAD BEEN IN A PLACE OF BUSINESS. WHEN I WENT IN, THE CAR WAS LOCKED AND WINDOWS AND SUNROOF CLOSED. WHEN I CAME OUT, THEY WERE OPEN BUT THE CAR WAS STILL LOCKED. NO ONE AND NO PETS WERE IN THE CAR WHICH WAS PARKED.

  10. Steering, Mar 8, 2020

    IT FALL OFF WHILE DRIVING

  11. Structure, Mar 6, 2020

    HIGHWAY DRIVING AT 65 MPH, THE SUNROOF GLASS SPONTANEOUSLY EXPLODED, WITH NO EVIDENCE OF BEING HIT FROM AN EXTERNAL OBJECT. NO OTHER VEHICLES WERE AROUND ME, NO OVERHEAD OBJECTS WERE NEARBY (TREES, POWER LINES, OVERPASSES)

  12. Power train, Vehicle speed control, Engine, Feb 28, 2020, crash

    ON 2/7/2020 I WAS OPERATING MY CRV, MADE A LEFT TURN INTO DRIVEWAY OF TAVERN/RESTAURANT, 1080 E. PHILADELPHIA AVE., GILBERTSVILLE, PA. 19525 AND PULLED INTO THE FIRST PARKING SPACE ABOUT 10 FEET FROM STREET. I SLOWED DOWN TO ALMOST A STOP APPROX. 2 FEET FROM CONCRETE PARKING BLOCK, MY FOOT WAS ON THE BRAKE AND ENGINE ACCELERATED VERY HIGH CAUSING THE VEHICLE TO JUMP THE PARKING BLOCK AND STRIKING THE RESTAURANT WALL. APPROX. 8 FEET FROM PARKING BLOCK. MY WIFE ASKED ME WHAT I WAS DOING AND I POINTED TO MY RIGHT FOOT ON THE BRAKE. NO ONE WAS HURT AND VERY MINIMAL DAMAGE TO WALL. THERE WAS A POLICE REPORT TO DOUGLAS TWP. PD. I SPOKE TO PIAZZA HONDA DEALERSHIP WHERE VEHICLE WAS TOWED TO AND MANAGER SAID THAT I MOST LIKELY HAD MY FOOT HALF ON BRAKE AND HALF ON GAS PEDAL. I ALSO GAVE SAME STORY TO ALLSTATE INSURANCE. I REQUESTED THAT HEY CHECK THE BLACK BOX IN VEHICLE AND BOTH SAID THEY COULD NOT. MY VEHICLE WAS REPAIRED AFTER $9.000.00 ESTIMATE WAS WRITTEN. I WAS SO AFRAID TO DRIVE THE VEHICLE AGAIN AND I TRADED IT IN TO PIAZZA HONDA WITHOUT LEAVING THEIR BUSINESS AFTER IT WAS REPAIRED. I HAVE BEEN DRIVING FOR 60 YEARS AND NEVER HAD MY FOOT HALF ON BRAKE A ND HALF ON GAS PEDAL. THE BRAKE AND GAS PEDAL ARE SEPARATED BY AT LEAST 3 INCHES. IF IT WAS ON BOTH PEDALS, I AM SURE THE BRAKES WOULD HAVE SCREECHED. THE VEHICLE WAS IN THE SHOP AT PIAZZA HONDA 4 DAYS PRIOR TO THE ACCIDENT FOR PA. VEHICLE INSPECTION AND DURING THE EXAM THEY TOLD ME THAT THE LEFT FRONT STRUT WAS LEAKING AND THEY INSTALLED A NEW ONE. THE VEHICLE WAS ONLY 8 MONTHS OLD WITH 11,000 MILES ON IT..

  13. Electrical system, Feb 26, 2020

    RODENT ATE THROUGH SOY BASED WIRE INSULATION CAUSING SHORT CIRCUIT AND FAILURE OF ALL SAFETY SYSTEM DEVICES. THIS HAPPENED AFTER STARTING THE VEHICLE BUT COULD HAVE OCCURRED DURING OPERATION.

  14. Engine, Feb 22, 2020

    STRONG GASOLINE FUMES WERE NOTED IN THE VEHICLE INTERIOR AT ABOUT 2,000 MILES. THE ISSUE SEEMED TO PRESENT ITSELF WHEN RESTARTING AFTER RELATIVELY SHORT TRIPS. ISSUE WAS REPORTED TO A LOCAL DEALERSHIP AT APPROXIMATELY 3,000 MILES. I WAS TOLD THAT THIS HAD BEEN AN ISSUE WITH 2017/2018 MODELS, THAT THE ISSUE HAD BEEN RESOLVED AND DID NOT APPLY TO 2019 MODELS. THIS WAS CONTRARY TO WHAT I WAS EXPERIENCING, SO I RESEARCHED AND DETERMINED THAT THIS DOES IN FACT APPEAR TO BE AN ISSUE WITH THE 2019 MODEL. WHEN PULLING THE DIPSTICK TO CHECK THE OIL, IT SMELLED AS IF I HAD DIPPED THE STICK IN A CAN OF GASOLINE, NOT OIL. I REPORTED THE ISSUE TO A SECOND DEALERSHIP, THE DEALERSHIP FROM WHICH THE VEHICLE WAS PURCHASED. THE INDIVIDUAL CHECKING THE CAR IN, AGREED THAT UPON STARTING THE CAR FOR THE TEST DRIVE, THE CABIN SMELLED STRONGLY OF GASOLINE AND THAT THEY WOULD CHECK IT OUT. AFTER THE VEHICLE WAS CHECKED-OUT BY A MECHANIC, THEY SAID THAT IT WAS READY TO PICK UP AND THAT NOTHING WAS FOUND. I INQUIRED AS TO GASOLINE SMELL NOTED UPON CHECK-IN. THEY INDICATED THAT THE COMMENT MADE COULD NOT BE CONSIDERED AS THE PERSON CHECKING THE VEHICLE IN AND GOING FOR A TEST DRIVE WAS NOT A LICENSED MECHANIC. I WAS TOLD THAT I NEEDED TO TAKE THE MATTER UP WITH HONDA AMERICA AS THERE WAS NOTHING THEY COULD DO. IT WAS SUGGESTED THAT IF THE ISSUE IS ASSOCIATED WITH ENGINE DESIGN, THERE WAS NOTHING THEY COULD DO, THAT I WOULD NEED TO APPEAL TO HONDA AMERICA TO HAVE AN ENGINEER CHECK MY CAR OUT, THAT IF THEY WERE TO CALL, HONDA WOULD NOT SEND AN ENGINEER. IN THE MEANTIME, I HAVE A $30,000, PURCHASED VEHICLE THAT I AM NOT ABLE TO GIVE BACK TO HONDA AT THE END OF A SHORT LEASE. I AM ALSO BEING EXPOSED TO GASOLINE FUMES ON A REGULAR BASIS. I WAS KNOWINGLY SOLD A DEFECTIVE VEHICLE WITH AN ENGINE THAT WILL NOT LAST FOR THE 10+ YEARS THAT I PLANNED TO DRIVE IT IN RETIREMENT.

  15. Other or unspecified, Feb 17, 2020

    IN COLD WEATHER, WITH A NORMAL CITY DRIVING HABIT, FUEL AND OIL SMELL IS CONSISTENTLY PRESENT DURING THE DRIVING, IN THE STREET OR HIGHWAY, CAUSING NAUSEOUSNESS AND DIZZINESS. THIS IS REGARDLESS OF TURING, STOPPING, OR ANOTHER CAR DRIVING INFRONT OF US, THE FUEL AND BURNED OIL SMELL IS PRESENT. OIL WAS CHANGED, THE AIR FILTER WAS CHANGED, THE PAN UNDER THE ENGINE WAS CLEANED, THE OIL DRAIN PLUG WAS SECURED, AND NO LEAKAGE; NEVERTHELESS, THE FUEL AND BURNED OIL SMELL IS STILL PRESENT IN THE CAR. WE BOUGHT THE CAR ON 3/30/2019, AND THE ISSUE STARTED SHOWING UP WHEN THE WEATHER GOT COLDER.

  16. Engine, Fuel/propulsion system, Feb 16, 2020

    THE ENGINE IS GETTING GAS IN THE OIL. I HAVE TAKEN OIL SAMPLES THAT SHOW GREATER THAN 5% GAS IN THE ENGINE WITH LOWER THAN MINIMUM OIL VISCOSITY. I HAVE TAKEN IT TO THE DEALER WHO CHANGED THE OIL. LESS THAN 1000 MILES LATER, THE PROBLEM IS BACK. THE ENGINE HESITATES RANDOMLY ESPECIALLY WHEN SLOWING DOWN. I'VE TAKEN THE VEHICLE TO TWO DIFFERENT DEALERS WITH THE SAME "THERE'S NOTHING WE CAN DO". I ASKED THEM IF THEY COULD PULL THE INJECTORS AND CHECK TO SEE IF ONE IS FAULTY AND WAS TOLD "IT'S DIRECT INJECTION, THE INJECTORS CANNOT BE PULLED", WHICH OF COURSE IS FALSE. THE LAST MECHANIC TOLD ME THAT UNLESS THE OIL LEVEL IS MORE THAN 1.5 INCHES ABOVE THE ADD MARK, THERE WAS NO CHANCE OF DAMAGE TO THE ENGINE. I ESTIMATE THAT AT THAT LEVEL, THERE WOULD BE 30% GAS IN OIL. THE COMPANY STATED THAT THE PROBLEM FOR THE 1.5 TURBO ENGINE IN THE 2019 CR-V WAS SOLVED. I DON'T BELIEVE IT HAS BEEN SOLVED BASED ON MY AND OTHERS EXPERIENCE.

  17. Fuel/propulsion system, Feb 15, 2020

    SIGNIFICANTLY LOW GAS MILEAGE AT 15MILES PER GALLON OR LESS BOTH CITY AND HIGHWAY WITH ECON BUTTON ON AND OFF. ADVERTISED AS 29 CITY AND 31 HIGHWAY

  18. Engine, Feb 12, 2020

    OIL LEVEL IS HIGH, STRONG SMELL OF GAS IN THE OIL. TOOK IT TO DEALER, WHO CHANGED THE OIL, SAID THERE WAS NOTHING WRONG. A FEW MILES LATER I HAVE THE SAME ISSUE. THE OIL IS BEING DILUTED WITH GAS. CURRENTLY THE CAR RUNS. HONDA IS NOT ADDRESSING THIS ISUE.

  19. Engine, Feb 9, 2020

    OIL DILUTION. DIP-STICK WAS READING HIGH AFTER RECENT OIL CHANGE AT DEALERSHIP. DIP-STICK HAD STRONG ODOR OF GASOLINE. HONDA REMEDY WAS ANOTHER OIL CHANGE. FILED COMPLAINT WITH HONDA, CASE #10193498 AND WITH DEALERSHIP I PURCHASED FROM. I MAY NEED TO HIRE A LAWYER

  20. Other or unspecified, Feb 9, 2020

    I BOUGHT MY HONDA CRV EX ON 7/19/2019 AND MILEAGE IS 3,760 MILES. ON THE WAY TO WORK ALONG A CITY STREET ROAD IN THE MORNING ON 2/2/7/2020 I HEARD LOUD POP AND CRACK FORMED TWO SPONTANEOUS CRACKS COMING FROM EDGE OF WINDSHIELD ON BOTH DRIVER AND PASSAGE SIDE.

  21. Vehicle speed control, Jan 31, 2020

    VEHICLE HAS BEEN OBSERVED TO UNDERGO UNNECESSARY EMERGENCY BRAKING OPERATIONS DURING THE USE OF THE ADAPTIVE CRUISE CONTROL SYSTEM. THE VEHICLE SEEMS TO BE SENSING SOMETHING THAT'S NOT ACTUALLY PRESENT AND THIS CAUSES IT TO BRAKE RAPIDLY. THE PROBLEM IS NOT REPEATABLE WHEN DRIVING THE SAME ROUTE UNDER SIMILAR CONDITIONS. THIS IS AN ONGOING PROBLEM THAT HAS BEEN BROUGHT UP WITH THE HONDA DEALER BUT AS YET REMAINS AN UNRESOLVED INTERMITTENT PROBLEM.

  22. Engine, Jan 31, 2020

    VEHICLE HAS A DEMONSTRABLE PROBLEM WITH THE ENGINE OIL BEING DILUTED WITH FUEL THAT CAUSES THE OIL TO BE THINNED OUT TO A POINT WHERE IT IS NO LONGER IN SPEC FOR THE VISCOSITY. THE OIL LEVEL IN THE CRANKCASE RISES AND CAUSES A CHECK ENGINE LIGHT TO BE ILLUMINATED AND ALSO CAUSES A STRONG FUEL SMELL TO BE PRESENT IN THE CABIN. THIS IS AN ONGOING PROBLEM THAT HAS BEEN REPORTED TO BOTH HONDA DEALERS AS WELL AS HONDA USA AND THEY HAVE CHOSEN TO TAKE NO ACTION.

  23. Service brakes, Jan 30, 2020

    BRAKE WARNING SIGNAL APPEARS ON THE SCREEN WHEN THERE IS NO VISIBLE REASON FOR THE WARNING TO APPEAR WHILE DRIVING ON A CITY STREET

  24. Vehicle speed control, Other or unspecified, Service brakes, Jan 29, 2020

    MY HONDA SENSING SYSTEM HAS SERIOUS AND DANGEROUS MALFUNCTIONS. WHEN DRIVING, THE BRAKE ASSIST WILL BEEP AND FLASH "BRAKE" AT ME WHEN THERE ARE NO OBSTACLES ANYWHERE NEAR THE VEHICLE AND ON MORE THAN ONE OCCASION HAS ACTUALLY BRAKED AND SLOWED THE VEHICLE SUBSTANTIALLY. ADDITIONALLY, THE LANE DEPARTURE WARNING COMES ON WHEN I HAVEN'T LEFT THE LANE, AND ALSO WILL BRAKE WHEN IT IS NOT ONLY UNNECESSARY BUT VERY DANGEROUS, SUCH AS WHEN I WAS DRIVING IN THE FAST LANE ON THE FREEWAY WITH CARS TRAVELING BEHIND ME.

  25. Electrical system, Jan 28, 2020

    MY VEHICLE WAS RENDERED UNSAFE AFTER RATS ATE THROUGH A WIRING HARNESS THAT DISABLED SAFETY AND EMISSIONS EQUIPMENT ON MY VEHICLE. THE WIRING IN THE HONDA IS ALLEGEDLY COATED WITH A SOY BASED MATERIAL THAT ATTRACTS RODENTS. HONDA IS AWARE OF RODENTS EATING THROUGH ITS CARS WIRING AND OFFERS PART NUMBER 4019-2317 RODENT TAPE TO ADDRESS THIS DEFECT AFTER DAMAGE HAS OCCURRED.