2019 Honda CR-V
Problems, recalls and owner-reported issues
Forward collision avoidance is the leading concern among 1,100 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 CR-V model years with reports.
Of the 2019 reports, 31 involved a crash and 2 involved a fire. 35 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, sensor, occupant classification, front passengerMay 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Air bags that deploy unintentionally during a crash increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Campaign 26V332000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Seat belts, front, buckle assemblyMar 9, 2023
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.
Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.
Campaign 23V158000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpMar 25, 2021
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Campaign 21V215000 on NHTSA.gov
Structure, frame and membersDec 5, 2019
Honda (American Honda Motor Co.) is recalling certain 2019-2020 CR-V vehicles. The rear subframe bolts were improperly manufactured and may loosen, allowing the rear subframe to separate.
A separated rear subframe reduces vehicle handling and can suddenly disable the vehicle, increasing the risk of a crash.
Honda will notify owners, and dealers will inspect the rear subframe bolts and retorque them or replace them, as necessary, free of charge. The recall began January 27, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R6M.
Campaign 19V865000 on NHTSA.gov
Equipment, other, owners/service/other manualSep 26, 2019
Honda (American Honda Motor Co.) is recalling certain 2019 CR-V vehicles. The owner's guide incorrectly describes when the "Passenger Airbag Off" indicator should illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
If the front passenger does not correctly understand how the airbag functions, they may be at an increased risk of personal injury in the event of a crash.
Honda will notify owners and provide a sticker with the correct information to be added to the owner's guide, free of charge. The recall began November 14, 2019. Owner's may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6G.
Campaign 19V694000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyAug 1, 2019
Honda (American Honda Motor Co.) is recalling certain 2019 CR-V vehicles. The joint weld between the fuel tank and the vapor return line may have been insufficiently welded, causing the weld to fail.
The failed weld may allow fuel to leak, increasing the risk of a fire in the presence of an ignition source.
Honda will notify owners, and dealers will replace the fuel tank, free of charge. The recall began September 16, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is A5I.
Campaign 19V569000 on NHTSA.gov
Air bags, frontal, driver clockspring/spiral cassetteMay 21, 2019
Honda (American Honda Motor Co.) is recalling certain 2019 CR-V vehicles. The metal core of the steering wheel may have burrs which can damage the harnesses routed within, potentially disabling the driver's air bag or causing it to deploy without warning.
In the event of a crash, a disabled air bag would increase the risk of injury. An uncommanded deployment of the driver's air bag also increases the risk of injury and a crash.
Honda will notify owners, and dealers will install a protective cover on the steering wheel core and replace clockspring and the harnesses within, free of charge. The recall began July 8, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R4S.
Campaign 19V383000 on NHTSA.gov
Representative owner complaints
1,100 reports, newest first.
Engine, Jan 28, 2020
2019 HONDA CRV-OIL DILUTION CAUSING OIL LEVEL TO RISE-CAUSED CAR TO GO INTO "LIMP MODE". INVOICE ATTACHED. I HAVE A 2019 HONDA CRV WITH ONLY 3196 MILES ON IT. ON 1/24/20, I WAS IN THE PASSING LANE OF A BUSY HIGHWAY WHEN THE CAR SUDDENLY LOST ACCELERATION! I PUT THE GAS PEDAL TO THE FLOOR AND NOTHING! THERE WERE CARS ALL AROUND ME AND IT WAS ABSOLUTELY TERRIFYING. I AND EVERYONE DRIVING AROUND ME WERE LUCKY, AS IT COULD EASILY HAVE BEEN A LARGE PILE UP ON THE HIGHWAY WITH CATASTROPHIC REPERCUSSIONS. THE CAR WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT THE ISSUE WAS CAUSED BY "OIL DILUTION CAUSING ELEVATED OIL LEVEL"..."FOULED PLUGS AND MISFIRE CODES"..."OIL VERY THIN VERY DARK AND SMELLED". THIS IS THE SAME ISSUE THAT OCCURRED IN PRIOR YEARS CRVS! THE HONDA TECH LINE DIDN'T HAVE A FIX FOR 2019S YET SO ADVISED THE DEALER TO CHANGE MY OIL AND REPLACE THE SPARK PLUGS. I AM TERRIFIED TO DRIVE THIS CAR AND AM STUCK IN A LEASE FOR 2 1/2 MORE YEARS. I CALLED HONDA CORPORATION AND THEY WOULDN'T GIVE ME ANY INFORMATION ON WHAT THEY WERE DOING FOR THIS, EXCEPT TO TELL ME THAT NO NOTICE IS EVER SENT TO OWNERS OF A CAR UNTIL A FIX IS FOUND. THAT IS FRIGHTENING. I CAN'T BELIEVE THEY CAN CONTINUE TO SELL THEM WHILE THIS DANGEROUS SITUATION EXISTS.
Engine, Jan 27, 2020
THE ISSUE WAS DISCOVERED WHEN DOING AN OIL LEVEL CHECK. AFTER SEEING A PROBLEM I CHANGED THE OIL AND FILTER. THE DEALER HAD PUT 3.8 QTS. IN, BUT 5.0 QTS. CAME OUT. THE OLD OIL WAS VERY DIRTY AND VERY THIN. THE ISSUE = FUEL LEAKING INTO THE ENGINE OIL OF HONDA'S 1.5 TURBO ENGINE, INSTALLED INTO THE 2019 HONDA CR-V. THIS APPEARS TO BE THE SAME PROBLEM AS WITH THE 2017 & 2018 MODELS. HONDA REPORTED THAT THEIR FIX (APPARENTLY A SOFTWARE CHANGE) WOULD BE APPLIED TO THE 2019 MODEL. THE FIX DOES NOT SEEM TO HAVE WORKED. I DO HAVE A CASE NUMBER FROM AMERICAN HONDA MOTOR CO.
Other or unspecified, Jan 26, 2020
MY WIFE WAS TRAVELING THRU AN INTERSECTION WITH A RAILROAD TRACK RUNNING ACROSS THE FAR SIDE OF THE INTERSECTION WHEN THE HONDA SENSING SYSTEM CAUSED THE CAR TO SUDDENLY STOP. THERE WERE NO OBSTRUCTIONS IN THE ROADWAY AND SHE STOPPED JUST SHORT OF THE RAILROAD TRACKS. IF SOMEONE HAD BEEN TRAVELING CLOSE BEHIND HER, A COLLISION MAY HAVE OCCURRED.
Visibility/wiper, Jan 25, 2020
WHEN THE OUTSIDE TEMPERATURES GOT TO ABOUT THE 15 DEGREE, IT BECAME APPARENT THE DEFROSTER AND HEATING SYSTEM WOULD NOT WORK UNTIL THE VEHICLE WAS RUN ON THE ROAD AT HIGHWAY SPEEDS FOR SEVERAL MILES. I RAN THE ENGINE AT IDLE FOR OVER TWENTY MINUTES AND THERE WAS ABSOLUTELY NO HEAT PRODUCED THROUGH THE DEFROSTER. CONSEQUENTLY, THE WINDSHIELD AND SIDE WINDOWS COULD NOT BE DEFROSTED OR CLEARED OF ICE. VISION WAS SEVERELY AND UNSAFELY LIMITED. THE LOCAL HONDA DEALERSHIP PRONOUNCED THE CAR IN GOOD SHAPE ON THE FIRST VISIT BUT DID DUPLICATE THE PROBLEM ON A SECOND VISIT. HOWEVER, THEY COULD NOT GIVE US A SOLUTION OTHER THAN TO RUN THE CAR IN A LOWER GEAR. HONDA SAID TO PUT A PIECE OR CARDBOARD IN FRONT OF THE RADIATOR. NO SOLUTION OR FIX WAS PROVIDED AND THE DEALERSHIP COULD NOT DO ANYTHING FURTHER UNTIL HONDA ACKNOWLEDGED THE PROBLEM AND PROVIDED A SOLUTION SO WE ARE AT A STANDOFF. IF THE CAR CAN NOT BE DEFROSTED PRIOR TO MOVING, IT IS AN UNSAFE CAR IN MY CLIMATE.
Service brakes, Jan 22, 2020
I HAVE HAD MY VEHICLE SINCE MARCH OF 2019. ON APPROXIMATELY 5 SEPARATE OCCASIONS SINCE THEN, THE AUTOMATIC EMERGENCY BRAKING SYSTEM HAS HARD BRAKED AT INAPPROPRIATE TIMES. ON AT LEAST TWO OCCASIONS, IT SEEMED TO BE REACTING TO A SEAM IN THE HIGHWAY, RUNNING PERPENDICULAR TO THE ROAD (THIS WAS IN NO WAY A DRIVING HAZARD, JUST A LINE IN THE PAVEMENT). I WOULD HAVE BEEN TRAVELING AROUND 65MPH ON THE HIGHWAY ON THESE OCCASIONS. ON AT LEAST TWO OTHER OCCASIONS, I HAVE BEEN 2-3 CAR LENGTHS BEHIND THE NEXT CAR IN FRONT OF ME, TRAVELING AT A SIMILAR RATE OF SPEED TO THEM, AND THEY SLOWED TO TURN. HERE AGAIN, MY VEHICLE INAPPROPRIATELY HARD BRAKED AS THOUGH I WAS ABOUT TO HIT THEM, WHEN THERE WAS IN FACT NO DANGER OF THAT (AND AT LEAST ONE OF THESE TIMES I WAS ALREADY LIGHTLY AND APPROPRIATELY APPLYING THE BRAKE MYSELF). IN EACH OF THESE INSTANCES I WAS TRAVELING AROUND 35MPH IN THE CITY. THANKFULLY THESE INCIDENTS HAVE NOT LED TO AN ACCIDENT FOR ME TO DATE, BUT THEY ARE VERY JARRING AND COULD EASILY HAVE LED TO SOMEONE SLAMMING INTO THE BACK OF MY VEHICLE AT A HIGH RATE OF SPEED DUE TO THE SUDDEN AND INAPPROPRIATE BRAKING. I AM GLAD MY CAR OFFERS THIS FEATURE, BUT AM STRONGLY CONSIDERING DISABLING IT DUE TO SAFETY CONCERNS AROUND THE MALFUNCTIONING.
Electrical system, Structure, Jan 20, 2020
DRIVER AND PASSENGER DOOR FREEZES AND ALTHOUGH THE DOORS APPEAR TO UNLOCK WHEN PARKED THE DOORS WILL NOT OPEN. EVAN AFTER 30 MINUTES OF TRAVEL TIME WHEN CAR HAS MORE THAN AMPLE TIME TO WARM ITSELF. ALSO DOOR LOCKS ME OUT EVEN WITH THE FOB ON MY PERSON. THE CAR IS STATIONARY IN BOTH SITUATIONS.
Engine, Jan 19, 2020
2019 HONDA CR-V ON MY 2ND. OIL CHANGE THERE WAS GAS IN THE OIL AT 8250 MILES.I WILL AND WAS TOLD FROM DEALER TO DRIVE IT 500 MILES AND BRING IT IN AS I JUST HAD OIL CHANGE DONE. I WILL ALSO KEEP CHECKING THE OIL LEVEL AND BRING IT IN TO DEALER FOR NEXT OIL CHANGE OR IF I SEE OIL LEVEL RISING.
Fuel/propulsion system, Jan 13, 2020
HONDA STATED THAT THE OIL DILUTION PROBLEM HAD BEEN CORRECTED FOR 2019 CRV'S. IT WAS NOT IN MY 2019 CRV. I HAVE APROX 21000 MILES AND EACH TIME OIL IS CHANGED. ITS BEEN A QUART HIGH OR MORE ON THE DIPSTICK WITH A GASOLINE SMELL. THE DEALER WILL NOT TELL ME THAT THIS IS THE PROBLEM. THEY KEEP PUTTING ME OFF. VERY SIMPLY THIS IS ADDING TO WEAR AND TEAR ON THE CRV. ANOTHER PROBLEM IS THE GAS FUMES IN THE CAR CABIN WHICH ARE VERY DANGEROUS . WE HAVE FELT LIGHT HEADED WHILE DRIVING . THIS WOULD CAUSE AN ACCIDENT IF WE WOULD PASS OUT FROM THE FUMES,
Exterior lighting, Jan 13, 2020
DRIVING IN THE EARLY MORNING WHILE IT WAS STILL DARK OUTSIDE, I WAS FOLLOWING ANOTHER CAR ABOUT 5 CAR LENGTHS BACK AND THE AUTOMATIC HIGH BEAMS CAME ON. THE PERSON IN THE CAR AHEAD BECAME ANNOYED AND SLAMMED ON HIS BRAKES AND PROCEEDED TO DRIVE 5 MPH UNTIL I TUNED OFF THE ROAD. I TURNED OFF THE CAR AND HEADLIGHTS TO RESET THE SYSTEM. THE AUTOMATIC HIGH BEAM SYSTEM IS SUPPOSED TO RECOGNIZE A CAR IN FRONT OF YOU OR ONCOMING HEADLIGHTS AND AUTOMATICALLY TURN OFF THE HIGH BEAMS. I BROUGHT THE CAR TO ADVANTAGE HONDA IN MANHASSET, NY. THEY SAID THEY CHECKED THE SYSTEM AND IT'S WORKING PROPERLY
Electrical system, Jan 13, 2020
THE SUV WOULD NOT START AFTER NOT BEING DRIVEN FOR 2 DAYS. ROADSIDE ASSISTANCE WAS CALLED AND THEY TESTED THE BATTERY AND IT WAS FULLY CHARGED, BUT THE SUV WOULDN'T START. THE SUV WAS JUMP STARTED AND THE ALARM STARTED GOING OFF AND THE HEAD UNIT HAD TO BE RESTARTED.
Other or unspecified, Jan 10, 2020
ISSUE WITH SCREEN BRIGHTNESS STARTED 2 MONTHS AGO, INITIALLY I THOUGHT MAY BE I ACCIDENTALLY TOUCHED SCREEN AND NOW I REALIZED IT IS PROBLEM WITH SCREEN ITSELF. WHILE DRIVING ON HIGHWAY INFOTAINMENT SCREEN BRIGHTNESS LOWERS AND HIGHS AND BLACKOUT BY ITSELF AND 3 TO 4 TIMES SCREEN WAS BLACKED OUT ON REVERSING WHICH I CONSIDER AS SAFETY ISSUE. ISSUE WILL START IF YOU ARE DRIVING FOR MORE THAN 20 MINUTES. DEALERS FAILED TO INFORM ABOUT THE ISSUE WHEN I BOUGHT CAR.
Electrical system, Electronic stability control (ESC), Jan 6, 2020
THIS HAPPENED IN MY DRIVEWAY, WHERE WE HAVE LIVED FOR OVER 25 YEARS. THE WIRING USED FOR THE MAIN HARNESS IS MADE WITH A SOY BASE PRODUCT. NOT ONLY MICE OR RATS, SQUIRRELS AND OTHER ANIMALS CAN SMELL THIS OUT AND DESTROY THE WIRING. I WAS TOLD THAT ONE MAN HAS HAD HIS MAIN HARNESS REPLACED 3 TIMES. IF A SOY BASED PRODUCT IS BEING USED, THEN THE REPAIRS THAT WILL BE NEEDED OVER AND OVER FROM RODENTS SHOULD BE COVERED UNDER A WARRANTY FOR WIRING FOR THE ENTIRE LIFE OF THE CAR!! THIS HARNESS GOES TO CONTROL ALL OF THE INFORMATION THAT IS IN THE CARS COMPUTER SYSTEM. I AM AN ELDERLY DISABLED SENIOR ON A FIXED INCOME. I CAN NOT AFFORD TO BUY THIS CAR AND THEN TURN AROUND BEFORE IT IS EVEN A YEAR OLD TO HAVE TO FORK OUT $1400.00 FOR A NEW WIRING HARNESS, YOU KNEW THIS WOULD HAPPEN, BUT DID NOT CARE!!! THEREFORE YOUR PRODUCT IS HIGHLY DEFECTIVE!!! I WILL NEVER BUY ANOTHER HONDA CAR AND I WILL DEFINITELY PROMOTE THE PROBLEM OF THE WIRING INFO TO INFORM OTHERS NOT TO PURCHASE THESE VEHICLES!!! THE POOR SERVICE THAT YOU HAVE GIVEN CUSTOMERS CONCERNING THIS IS TOTALLY WRONG!!!!! BY DOING THIS THEY ARE CREATING A COMPLETELY DIFFERENT PROBLEM. MICE, RATS AND RODENTS CARRY ALL KINDS OF DISEASES AND BY ENTICING THEM WITH SOY BASED WIRING, YOU ARE CAUSING ANOTHER PROBLEM THAT COULD BE MUCH WORSE FOR YOUR CUSTOMERS, IF THEY WERE TO BE BITTEN BY THESE RODENTS!!!! WHY DON'T YOU PEOPLE THINK ABOUT WHAT WOULD BE WORSE, THE ENVIRONMENT OR DEAD CUSTOMERS AND THE LAWSUITS FROM THAT!!!!
Electrical system, Service brakes, Jan 2, 2020
TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE OPERATING THE VEHICLE, VARIOUS WARNING INDICATORS SUDDENLY DISPLAYED, INCLUDING "BRAKE SYSTEM FAILURE", "ROAD DEPARTURE MITIGATION SYSTEM PROBLEM", AND "COLLISION MITIGATION SYSTEM PROBLEM". ALSO, THE VEHICLE WOULD NOT IMMEDIATELY STOP WHEN DEPRESSING THE BRAKE PEDAL. AFTER TURNING THE ENGINE OFF AND BACK ON, THE VEHICLE RESUMED NORMAL OPERATION; HOWEVER, THE FAILURE LATER RECURRED. THE VEHICLE WAS TAKEN TO BARON HONDA (17 MEDFORD AVE, PATCHOGUE, NY) WHERE AN UNKNOWN MODULE WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE TAKEN BACK TO THE DEALER WHERE IT WAS DETERMINED THAT THE ELECTRONIC BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER PROVIDED CASE NUMBER: 101365007. THE FAILURE MILEAGE WAS 3,900.
Steering, Jan 2, 2020
2019 HONDA CR-V. CONSUMER WRITES IN REGARDS TO STEERING WHEEL CONTROLS & SRS SUB-WIRE SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.*JS
Engine, Dec 30, 2019
WHEN STARTING THE VEHICLE, A STRONG GASOLINE SMELL IS PRESENT IN THE CABIN. AFTER CHECKING ONLINE, CHECKED THE ENGINE OIL AND THERE WAS A GASOLINE SMELL ON THE DIPSTICK. THE ENGINE OIL WAS ABOVE THE FULL LINE DUE TO THE GASOLINE LEAKING INTO THE OIL COMPARTMENT.
Engine, Fuel/propulsion system, Dec 18, 2019
INTERMITTENT RAW GAS FUMES INSIDE CABIN OF 2019 HONDA CR-V. RAW GAS SMELL PRESENT WHILE VEHICLE IS PARKED, MOVING ON CITY STREETS AND ON THE HIGHWAY. DEALER WAS UNABLE TO REPLICATE THE PROBLEM. DEALER CONDUCTED AN EVAP FUNCTION TEST. THE VEHICLE PASSED.
Steering, Dec 18, 2019
2019 HONDA CR-V. CONSUMER WRITES IN REGARDS TO STEERING WHEEL BURRS SAFETY RECALL. *LD THE CONSUMER STATED THE PARTS WERE UNAVAILABLE TO COMPLETE THE RECALL. *JS
Visibility, Dec 9, 2019
TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE DRIVING APPROXIMATELY 50 MPH IN THE RAIN, SLEET, AND SNOW, THE CONTACT ATTEMPTED TO USE THE DEFROSTER, HOWEVER, THE SYSTEM FAILED TO CLEAR THE WINDSHIELD. THE CONTACT HAD TO TURN THE HEAT UP ALL THE WAY INSIDE THE VEHICLE IN ORDER FOR THE DEFROSTER TO WORK PROPERLY. THE CONTACT CALLED MAWAH HONDA (LOCATED AT 345 RT 17 N, MAHWAH, NJ 07430, 201-529-5700) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED BECAUSE THE WEATHER CONDITIONS HAD CHANGED. THE DEALER STATED THAT THE DEFROSTER SEEMED TO WORK CORRECTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Steering, Dec 9, 2019
2019 HONDA CR-V LX. CONSUMER WRITES IN REGARDS TO CABLE REEL SAFETY RECALL. *LD THE CONSUMER STATED THERE WERE NO PARTS AVAILABLE TO COMPLETE THE RECALL. THE CONSUMER WAS PUT ON A WAITING LIST, BUT DID NOT RECEIVE A PHONE CALL. *JS
Electrical system, Electronic stability control (ESC), Service brakes, Dec 6, 2019
WE WERE DRIVING A CRV WHICH IS LESS THAN 6 MONTHS OLD. ALL OF A SUDDEN ALL SAFETY SYSTEMS FAILED. THE BREAKS SYSTEM, COLLIOSION AVOIDENCE, LANE ASSIST, ACC. ALL FAILED. FORTUNATELY WE WERE AT 20 MPH SO WE WERE ABLE TO SAFELY STOP THE CRV. WE TOWED THE CRV TO THE DEALERSHIP AND THEY AFTER 4 DAYS WERE ABLE TO FIGURE OUT THAT ALL THE SAFETY SYSTEMS HAD FAILED AS THERE WAS AN ELECTRICAL SHORTCURCUIT WHICH HAS BLOWN THE FUSES AND THE CONTROL SYSTEM. THE CAUSE OF THE ELECTRICAL SHORT WAS TRACED TO EXOPSED WIRES IN THE REAR VIEW MIRROR ASSMEBLY WHICH WERE DAMAGED BY AN ORNAMNET WE HAD HUNG. THE REASON I AM COMPLAINING IS I WANT TO BRING IT TO YOUR ATTENTION OF THIS MANUFACTURING DEFECT. 1.LOT OF PEOPLE HANG ORNAMNETS/ CAR FRESHNER ETC AND THIS DEFECT CAN CAUSE A VERY SERIOUS SYSTEM FAILURE WITH ALL SAFETY SYSTEMS FAILING WHEN THE CRV IS IN MOTION. 2.THIS CRV IS LESS THAN 6 M OLD SO IT ALSO INDICATES TO THE POOR DESIGNAND MANUFACTURE . 3. CRV IS ONE OF THE MOST POPULAR SUVS SOLD IN USA SO LOT OF PEOPLE ARE AT RISK. 4. THE DESIGN ENGINEER KNEW THE IMPORTANCE OF THESE WIRES SO HAVE A PROTECTIVE RUBBER INSULATION BUT THE INSULATION LEAVES A GAP WHERE THE WIRES ARE EXPOSED, AND CAN BE DAMAGED. I HAVE DRAMATIC VIDEO SHOWING THIS INCIDENT WHEN WE WERE DRVING AND THE EXPOSED WIRES, THE SHORT CRICUIT DAMAGE AND THE ORNAMENT THAT THEY ARE BLAMING FOR THIS INCIDENT. I HAVE THE VIDEO THAT I COULD NOT LOAD IN THIS COMPLAIN AS THE SYTEM WOULD NOT ALLOW IT TO BE LOADED ,BUT I WOULD BE PLEASED TO SHARE IF NEEDED.
Service brakes, Dec 4, 2019
DRIVING IN DAYLIGHT ON A PARTLY CLOUDING MORNING ON A RESIDENTIAL STREET. NO OTHER CARS OR OBJECTS ON THE ROAD. THE HONDA COLLISION MITIGATION BRAKING SYSTEM TRIPS WITHOUT WARNING AND THE CAR COMES TO AN ABRUPT HALT. THE WORD "BRAKE" FLASHING ON THE DASH. TOOK THE CAR TO DEALER WHO RAN DIAGNOSTICS AND THEN CHARGED ME $73 BECAUSE THERE WAS "NOTHING WRONG". SOMETHING IS MOST DEFINITELY WRONG. THIS IS SAFETY ISSUE AS IT COULD CAUSE AN ACCIDENT OR INJURY. I AM NOT SURE WHAT TO DO.
Steering, Air bags, Communication, Nov 20, 2019
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. C HARPER AUTO GROUP (LOCATED AT 4435 STATE ROUTE 51, BELLE VERNON, PA 15012, (724) 929-8000) WAS CONTACTED AND STATED THAT THEY WERE ON THE WAITING LIST FOR PARTS TO BE PROVIDED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.*MP CONSUMER STATED METAL CORE OF THE STEERING HARNESS HAS BEEN REPLACED.*JB
Steering, Wheels, Equipment, Nov 19, 2019, crash
TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE THE CONTACT'S HUSBAND WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE TURNED LEFT INSTEAD OF RIGHT. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE CONTACT'S HUSBAND SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. PRIOR TO THE CRASH, THE CONTACT CALLED AN UNKNOWN DEALER ABOUT THE STEERING FAILURE AND WAS INFORMED THAT IT WAS NOT A LIFE OR DEATH SITUATION. THE DEALER STATED THAT THEY WOULD CALL THE CONTACT BACK. THE CONTACT WAS NOT CALLED BACK. THE CONTACT LATER RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V694000 (EQUIPMENT). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Electrical system, Nov 12, 2019
WENT AWAY FOR A WEEKEND TRIP AND HADN'T DRIVEN THE CAR FOR 3 DAYS. CAME BACK AND THE BATTERY WAS TOTALLY DRAINED, HAD TO JUMP START THE CAR. IT HAS ROUGHLY 3,300 MILES ON THE ODOMETER. VEHICLE WAS STATIONARY.
Electronic stability control (ESC), Nov 8, 2019
MITIGATION WARNING CAME ON MULTIPLE TIMES WHEN I WAS DRIVING IN RAINSTORM ON TURNPIKE AND MADE COMMENT THAT COLLISION WARNINGS NOT AVAILABLE DEALERSHIP TOLD ME THAT I NEED TO TURN SYSTEM OFF WHEN IT RAINS OR SNOWS THIS DOESN'T MAKE SENSE TO ME AS THIS SYSTEM IS FOR SAFETY THE NEVER OCCURRED WITH MY PREVIOUS CRV