2023 Honda CR-V

Problems, recalls and owner-reported issues

Steering is the leading concern among 515 owner complaints filed for this model year. This is the 10th highest complaint count among 26 CR-V model years with reports.

Complaints by model year
  1. 515

Of the 2023 reports, 21 involved a crash and 1 involved a fire. 21 people were injured.

Primary concernSteering325 reports · 63% of complaints
Owner complaints515Filed with NHTSA
Recall relationship3 safety recallsNHTSA campaign records

What owners report most often

  1. Steering325
  2. Forward collision avoidance37
  3. Other or unspecified33
  4. Lane departure30
  5. Service brakes29
  6. Electrical system28
  7. Visibility/wiper25
  8. Structure22

Recalls and investigations

  1. SteeringOct 3, 2024

    Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.

    Difficulty steering can increase the risk of a crash.

    Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

    Campaign 24V744000 on NHTSA.gov

  2. Fuel system, gasoline, delivery, fuel pumpDec 18, 2023

    Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

    Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

    Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

    Campaign 23V858000 on NHTSA.gov

  3. Seats, front assembly, reclinerFeb 16, 2023

    Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."

    A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.

    Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.

    Campaign 23V092000 on NHTSA.gov

Representative owner complaints

515 reports, newest first.

  1. Steering, Feb 28, 2024

    Intermittent sticky steering - requires effort to make even small adjustments. Feels unsafe.

  2. Steering, Feb 27, 2024

    The steering rack it’s sticking when taking a corner and some times it’s locked in a way that the car can be driven safely.

  3. Steering, Feb 27, 2024

    Stiff and Sticking Steering

  4. Steering, Feb 26, 2024

    Issue can be best described as sticky steering. Issue is worse at higher speeds, especially highway speeds. It feels like the steering wheel gets kind of stuck, and requires more effort to overcome the sticking point.

  5. Steering, Feb 25, 2024

    sticky or notchy steering while driving straight. Steering wheel requires a slight increase in effort to overcome the notch felt in the steering. Typically happens between 30 and 75 mph. The Honda dealer has reproduced the problem. They say it is "safe" to drive and the parts are NOT currently available. First noticed 12/07/23 and continues intermittently. There are no warning lights.

  6. Steering, Feb 24, 2024

    The steering on the vehicle seems to stick while driving while making corrections while driving straight down the road the wheel seems to stick then pop loose. The sticking varies in how hard it is to break loose. The way this occurs and its inconsistency concerns me that it may completely stick at some point at speed. I have had it in the service department twice for another repair and asked for this to be looked at but the tech does not see an issue.

  7. Steering, Feb 22, 2024

    Steering is not responsive. It feels ‘sticky’ or ‘notchy’ and takes an effort to turn, especially at highway speeds. Driving on two-lane roads with oncoming traffic is concerning because of the effort required to steer.

  8. Steering, Feb 22, 2024

    The contact owns a 2023 Honda CR-V. The contact stated that while driving 60 MPH and changing lanes, the steering wheel failed to return to center and seemed to seize. The contact manually re-centered the steering wheel. The contact then noticed that the electric power steering was temporarily not functioning. The contact stated that the failure had been recurring while driving. No warning lights were illuminated. The vehicle was taken to the dealer, where the failure could not be duplicated, and the contact was informed that the vehicle was operating as intended. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: EA23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was 5,000.

  9. Steering, Feb 21, 2024

    The steering rack on my 2023 Honda CR-V Hybrid is defective. When steering the car, the steering wheel has a "sticky" sensation or feels like it is catching, making it difficult to steer. Not only that but on approximately December 9, 2023, the car made an immediate hard right turn while I was driving it. I did not turn the wheel of the car, it did it on its own. I was able to re-gain control of the vehicle but it put me and my child in danger. A warning light flashed up on the dash but I was not able to read it as I was trying to steer the car out of the other lane. The car has been at the dealer since December 14, 2023. They have been able to re-create the sticky steering issue and they have told me the car is unsafe to drive. Honda is making faulty, dangerous vehicles. There were no warning messages prior to this happening.

  10. Steering, Feb 18, 2024

    Steering wheel is "sticky" on the highway while driving mostly straight. At times, over correction has occurred because of the stickiness. I feel this is a dangerous condition. I have had the dealer look at it and the technician claimed there was no issue.

  11. Power train, Feb 18, 2024

    Transmission not shifting and losing power while in traffic. RPM'S goes really high while driving on flat land and uphill. This has happened numerous times putting me in danger while in traffic. It is not continuous but spontaneous. It causes deceleration like my transmission is not working.

  12. Steering, Feb 17, 2024

    We are having a very difficult time steering our low millage 2023 Honda CRV. We purchased this vehicle for our daughter brand new from Coggin Honda in Orlando in November 2022. The difficulty is with the steering which fluctuates from not very noticeable, to very severe. When it's severe, it feels like the wheels "lock" into a direction and requires continuous small jerks from left to right, or right to left. I know others are reporting this condition and they call it "sticky" steering, which is the same for us. After we noticed this condition, we took the vehicle to the dealership in Dec 2023. They verified the problem and admitted that the steering box is defective, however they said that the part is "back-ordered". I have called the dealer several times, however they keep giving me the same answer that they still have not received the revised/replacement part. They also have told us to go ahead and keep driving the vehicle, however I don't believe this is safe since this would be a safety issue if the driver needed to make an emergency maneuver to avoid an accident. As such, we can no longer allow our daughter to drive it since it's so difficult to drive. This is completely unacceptable to have purchased a brand new Honda that cannot be driven safely. The dealership is not giving us any estimate when they can repair this condition, and I feel that pressure should be placed on Honda to get the replacement parts manufactured immediately, and send out a safety recall notice to the owners of all vehicles affected.

  13. Steering, Feb 16, 2024

    When driving the vehicle the steering seems to slip. It happens at various times that can't be pin pointed. The only way I know how to describe the issue is that it feels like the steering wheel slips. It feels like you lose control of the steering. The car can be stopped at a light or driving at any speed when this happens. This has happened since I bought the vehicle brand new.

  14. Steering, Feb 16, 2024

    When driving straight and moving the steering wheel slightly it sticks.

  15. Steering, Feb 16, 2024

    Every time we drive the vehicle at sustained highway speeds, the steering will develop a "sticky" point when turning left (e.g., when changing lanes). It feels like a momentary catch in the smooth turning of the steering wheel and requires additional effort to continue the turn.

  16. Steering, Feb 15, 2024

    The steering is sticky. After a while driving at speed, the steering wheel starts to be sticky. It take more of an effort to get the wheel to turn. This makes driving the car kind of jerky and less smooth.

  17. Steering, Feb 15, 2024

    Vehicle began having "sticky/binding" steering at roughly the 6000 mile mark. I have reported this to 2 dealers, one said they couldn't replicate it in their 5-6 mile low speed drive (even though I asked that they take it on the highway), another told me they would charge me to look into it. The steering issues are worse, occurring even at low speeds and I am constantly fighting to keep my vehicle from abruptly turning. I have an appointment with yet another Honda dealer on March 5, 2024 (made back in early January) to look at this and bad brakes that I was told I had during inspection (inspector said they should not look this bad so quickly), but this honda dealer, like the other two, tell me they have never heard of the sticky steering issues.

  18. Steering, Feb 14, 2024

    The steering wheel sticks when I reach approximately 50 MPH requiring more effort to steer the vehicle. The car mileage as of today is approximately 3500 miles. I urge you to recall this vehicle.

  19. Steering, Feb 13, 2024

    The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed and completing a turn, the steering wheel had to be manually turned back to center. The contact became aware that the electric power steering was not functioning properly. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the electric power steering. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: EA23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

  20. Steering, Feb 13, 2024

    The steering is failing. When driving it will bind and then release in a manner that makes it difficult to control, and making it dangerous. Dealer claims it is normal but it’s a known issue and mine seems to be worse than others. No warning lights.

  21. Steering, Feb 13, 2024

    Steering feels "sticky" at highway speeds and lacks responsiveness and nuance typically associated with power steering. Can sometimes move the steering wheel upwards of a 2-3 inches without the front wheels actually turning in real-time. All drivers in my family (including teens) noticed this issue immediately. Seems worse in the cold and when the weather is damp. I've read reports of other experiencing the same thing, and I've also read that the NHTSA is aware of this issue in 2023 Honda CR-Vs. I've taken my vehicle to the Honda dealership from whom I purchased it, and they have supposedly ordered a replacement power steering rack. Of course, that was two months ago, and only after nagging the dealership did I get some sort of movement on the issue. Overall dissatisfaction with Honda and the dealership on this issue - however, it will apparently be fixed at no cost to me.

  22. Steering, Lane departure, Feb 13, 2024

    The problem is intermittent. The lane keeping assistance seems to cause the steering to become "sticky" while freeway driving. It becomes difficult to turn the steering wheel small amounts, like its stuck, and applying extra force to steer causes over correction. I can't really pinpoint at what times it happens, but I notice it most when driving on freeways at freeway speed.

  23. Steering, Feb 12, 2024

    Sticky steering. Wheel gets “stuck” then breaks loose

  24. Steering, Feb 11, 2024

    At speeds of approx 40mph and up I am experiencing "sticking/resistance" in the steering. This is requiring me to make extra effort to correct and in some cases causes me to "oversteer" to correct the issue. It's almost like LKAS has taken over but LKAS is off. Also, since purchasing the vehicle new an LKAS warning light randomly appears when backing up the vehicle that tells me to "see dealer". Vehicle currently has 20,000 miles but this issue has been happening since approx 7,000 miles. I did take the vehicle into my local dealership to diagnose and they could not replicate the problem. I now see there are many complaints about the same issue with other 2023 CRV owners.

  25. Steering, Feb 10, 2024

    Car exhibits temporary locking or sticking of the steering wheel while making normal minor in-lane adjustments. The persistent sticking issue is most pronounced at highway speeds (> 60 mph) and on straight roads. This is the same steering issue widely reported for the 22-23 Honda Civic, which has the same steering equipment as the 2023 CRVs. Any defect that interferes with steering should be considered a safety hazard.