2023 Honda CR-V
Problems, recalls and owner-reported issues
Steering is the leading concern among 515 owner complaints filed for this model year. This is the 10th highest complaint count among 26 CR-V model years with reports.
Of the 2023 reports, 21 involved a crash and 1 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
SteeringOct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Difficulty steering can increase the risk of a crash.
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Campaign 24V744000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Seats, front assembly, reclinerFeb 16, 2023
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.
Campaign 23V092000 on NHTSA.gov
Representative owner complaints
515 reports, newest first.
Steering, Feb 9, 2024
On a level straight highway and at highway speed, the steering is sticky. Within the lane, just moving the steering wheel takes extra effort to get beyond what feels like a notch in the steering. The more level and straight the road is the more noticeable the notch is.
Steering, Feb 8, 2024
After 10,000 miles, I noticed that, on a level straight highway at highway speed, the steering gets sticky. It is like there is a notch in the steering and to get the car to move slightly left or right within the lane needs additional energy to get over the notch. I understand this problem is known to NHTSA. I am now reporting that I have the same problem. I took the car to the dealer today and they said they could not reproduce it. I, however, noticed it as soon as leaving the lot.
Steering, Feb 8, 2024
The steering feels sticky. I started feeling symptoms from a month now and it is worsening over time. The steering feels sticky mainly when driven in freeways. Also, while changing lanes at speed <40 mph, the steering doesnot autocorrect, manual effort is needed to bring steer back to normal. Took it to dealer and they said its normal and I am not convinced with their answer
Steering, Feb 7, 2024
Frequent sticky steering at different speeds. No warning lights come on. It can be an annoyance and sometimes dangerous.
Steering, Feb 6, 2024
Driving down the highway at 65+ MPHwith the “lane departure” control off, the steering wheel will “stick” randomly” with any adjustment to stay centered in my driving lane.
Steering, Feb 6, 2024
In months immediately before, and during our three week highway trip, steering would often briefly catch, or be sticky, while operating vehicle. Also, this occurred at very slow speeds in parking lots and on city streets, but not as often as on highways. Turning the wheel fully in parking lots would also result in a slight clunking sound. Would not occur initially when car was cold in the morning but as day went on and extended highway driving, steering would regularly catch or stick, causing driver to slightly tug the wheel back to center. It was so noticeable that I called two Honda dealers, one in South Carolina and my home dealer in Ohio to see if it was safe to drive home. When we got home, took car into Honda dealer and their technicians could not find anything out of the normal. While I have not noticed this steering tugging yet since coming home, we haven’t driven very much and definitely not extended highway driving as we did down south. This Hybrid CRV was delivered to us last June and now has 9328 miles on it. Can’t say that our safety was or wasn’t put in jeopardy but this did occur on crowded highways at highway speeds and did require us to compensate for it. No warning lamps or messages appeared on the car.
Steering, Feb 6, 2024
Steering tends to "stick" when driving, most noticeably at highway speed. You can feel the steering wheel catch when you move the wheel, even slightly. Although the sensation is similar to when lane departure engages, it happens when the feature is off and when I am dead center in a lane. Seems to increase over the time and distance driven. I bought the car new and drove for some time before it became noticeable, but now it's nearly constant.
Steering, Feb 6, 2024
While driving at highway speed (60 to 65 mph), I tried to make a minor steering correction. I felt resistance to my efforts for about 1/2 second followed by a quick release and an abrupt "catch up" in the steering action. The action was not enough to result in lane departure or loss of control, but it was disconcerting and annoying.
Steering, Feb 6, 2024
At around 8,000 miles on my 2023 Honda CRV I noticed a jerky or sticky steering wheel. The wheel doesn't respond properly to turning. The dealership says the Rack needs to be replaced and the part is on back order. I am worried about driving it safely. There is NOT currently a recall...however I've read more than 500,000 vehicles have this issue. And it may take months to replace. What can I do?
Steering, Feb 4, 2024
The steering wheel becomes sticky when traveling at speeds over 60 MPH. When I try to turn the wheel to maintain center of road, the steering wheel has a small catch or sticky spot which makes it difficult to turn it. This first appeared around 4,000 miles in. I have not yet taken it to be inspected but will be soon.
Steering, Feb 3, 2024, crash
Steering wheel "sticks" while driving at different mph. When it sticks and then breaks free, it causes a sudden jerk in the direction I am steering and has created several close calls for an accident. Luckily I was able to avoid other cars and being taken off the road into a ditch. There is a serious issue here that is not being addressed. I took my car to one dealer and they could not find anything wrong. I took my car to another dealer and was able to show the technician what was happening. They diagnosed an issue with steering assembly and will replace when parts are available. Fortunately the service center is able to provide me with a loaner car so I can drive safely until this is fixed.
Steering, Feb 3, 2024
It occurrs when the steering is dead centered, and very noticeable because when you are driving on a straight road, you are continually making very small left/right adjustments to steer straight. My vehicle is darting all over the road and cumbersome to drive. Pretty scary and dangerous. It feels STUCK and requires a continous amount of effort to overcome the resistance. This is a dangerous and scary issue and needs to be recalled and fixed asap.
Steering, Feb 2, 2024
Sticky steering at normal driving speed going straight. Slight resistance to make steering adjustments, dangerous on slick roads. No warning lamps or messages.
Steering, Feb 1, 2024
When driving the steering wheel seems to stick momentarily. No warnings lamps or messages appear. There seems to be no reason for it to stick and the problem cannot be reproduced upon demand. When this happens, the temporary loss of steering capability can be unnerving. The vehicle has been taken to the dealer’s service center and the entire steering system was checked and steering components re-torqued. The sticking steering wheel has been occurring since we purchased the vehicle.
Steering, Feb 1, 2024
The steering keeps getting stuck on my 2023 CR-V Hybrid Sport Touring, especially at speeds over 60mph. This has almost caused me to have an accident on two separate occasions now while on the highway. The only way to get the steering wheel to become unstuck is to apply moderate force to turn the wheel, causing the vehicle to jerk abruptly in that direction.
Steering, Lane departure, Jan 31, 2024
The steering on our CRV seems to do this jerky "sticky" thing on turns where it's almost fighting or stuck in a position for a split second. It's happened a few times on turns of about 20+MPH. I've been noticing this happening more as of late, the car has about 8500 Miles or so. It happens about every 1 of 5 trips I take on it, and I've felt it at highway speeds and on streets. I also hadn't told my wife about this because I thought it was just me noticing this, but today she called and mentioned that the steering felt sticky, and just ackward and was worried about it getting worse. So this confirms that it's not just me feeling this slight tick or stickyness in the steering. It's starting to worry me and now my wife because we bought this car as a family car because we have an 8 month old child that puts this problem front and center for us.
Steering, Jan 30, 2024
1. What component or system failed or malfunctioned, and is it available for inspection upon request? My 2023 Honda CRV Hybird Touring is exhibiting what is now known as sticky steering issue. The issues surfaces after driving the vehicle for a minimum of 15 to 20 mins on a highway and more prominent at speeds of 60 miles per hour or above. Out of now where, the steering feels like its stuck and requires bit of more effort to turn it out of this locked position. When it is stuck in a certain position, I could even remove my hands of the steering and the steering wheel stays in this position unless either I turn it by hand or based on the road conditions (due to bumpy rough roads) unlocks itself from this position. Problem doesn't show up during the first 15 to 20 mins of the drive during a way but once it appears, doesn't go away until next day. Unfortunately, I wont be able to provide my vehicle for inspection as I depend on it very much for my regular office commute. 2. How was your safety or the safety of others put at risk? I honestly feel a bit frustrated and terrified when this happens while driving at high speeds on the highway and I don't feel comfortable or safe to drive it anymore. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? It is currently at a nearby Honda dealership for the regular maintenance. I have explained this problem to the service representative and he said the technician will look into it and will try to replicate it. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, I didnt go this far. But if the dealership doesn't acknowledge the problem and wont fix it, I will take this to the next level. Probably speak to someone at Honda head office or an NHTSA representative. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, not at all.
Steering, Jan 30, 2024
The steering was stiff, sticky when driving up to 30 mph up. And experienced steering wheel temporary locked (cannot control anything) for a few second on highway. My steering is sticky and seems like it’s getting worse. When make tight left turn and go back , has a clunky sound.
Other or unspecified, Jan 30, 2024
Electronic power steering gearbox, faulty (Sticky steering) The steering wheel constantly sticks in position where you have to continually correct the direction its pulling you. The dealership is aware and has confirmed the issue. Replacement parts have been ordered but there is a three plus month backorder. (accident concerns if issue gets any worse) No warning lights or messages activate with this issue.
Steering, Jan 29, 2024
Steering is often "sticky" causing driver to exert more pressure than normal to turn the wheel. Have expressed concerns to dealer and am waiting for parts to be ordered, they do not have an ETA for parts, in the meantime just having to deal with it.
Steering, Jan 29, 2024
The steering / steering wheel has been sticking while driving my 2023 Honda CRV, meaning the steering wheel does not turn smoothly but sticks while driving the car, forcing me to put slightly more pressure on the steering wheel to keep it steering safely and inside the lane. I think I noticed this problem probably 3 or 4 months ago. The problem does not seem to occur right away after leaving home and sometimes not at all while driving at lower speeds. I notice the sticky steering more often when the car is on the freeway going at a higher speed, but the sticky steering continues even when the car slows down.
Steering, Jan 29, 2024
At highway speeds, the steering feels sticky, like the wheels are stuck in a rut or that the steering wheel can't do smooth turns, especially around curves in the highway. This has occurred consistently while driving on the highways. I feel like there is more force needed to keep the steering smooth with the possibility of over compensating and losing control of the vehicle, which is scary while trying to stay on a curve. I took the vehicle to Bell Honda on Saturday, Jan 27th for the issue and they "could not duplicate the issue" and did nothing to fix the problem. There were no other warning signs or lights that indicate an issue, just the performance of the vehicle.
Visibility/wiper, Jan 28, 2024
The driver side mirror cracked. No impact to mirror; it happened overnight while vehicle was parked in my garage.
Steering, Jan 28, 2024
On 1/24/2024 I experienced an issue with "sticky steering" which made my vehicle difficult and unsafe to drive. I felt that it was difficult to keep my vehicle in a single lane. This issue has already been reported to the NHTSA by other owners of the same vehicle. The vehicle is scheduled to have the issue reviewed on 2/5/2024 at the selling dealership. There were no warning lamps when this issue happened.
Power train, Electrical system, Engine, Jan 27, 2024
The following incidents with my vehicle 2023 ST CRV Hybrid purchased in July 2023 are as follows: 1. Emission system failure with no resolution after a month at the dealership. 2. Powertrain: unresponsive due to loose wiring. 3. Immobilizer system: it was engaged after receiving emission system failure.