2023 Honda CR-V
Problems, recalls and owner-reported issues
Steering is the leading concern among 515 owner complaints filed for this model year. This is the 10th highest complaint count among 26 CR-V model years with reports.
Of the 2023 reports, 21 involved a crash and 1 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
SteeringOct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Difficulty steering can increase the risk of a crash.
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Campaign 24V744000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Seats, front assembly, reclinerFeb 16, 2023
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.
Campaign 23V092000 on NHTSA.gov
Representative owner complaints
515 reports, newest first.
Steering, Jan 27, 2024
The steering sticks and causes an increase in effort to make small steering adjustments. When it does release I have to correct for over-steering.
Steering, Jan 27, 2024
During highway driving and city driving, my 2023 Honda CRV Hybrid steering system requires momentary extra force to overcome a sticky steering problem. This happens when turning both left and right. It is available for inspection if needed. Before overcoming the sticky steering, the car tracks in the direction where the steering is “stuck”, which can lead to undesired direction of travel for the car. This puts the driver and surrounding vehicles at risk. I brought the car to my local Honda branded dealer, who of course could not replicate the situation and mentioned this is normal operation and agreed that it can be somewhat annoying. They mentioned the civic problem but declined to have a service supervisor ride with me when offered to explain further. There are no warning lights associated with this problem.
Other or unspecified, Jan 26, 2024
Horn installed in vehicle sounds like a Clown’s horn. When we have needed the horn to prevent an accident the other drivers are unable to hear this horn. Honda needs to add a second horn to all the vehicles so that it is louder and has a tone that is more likely to alert other drivers of a problem. A Honda dealer has developed an upgrade kit to allow for the installation of a second horn. I have attached a copy of receipt for the purchase of this part.
Steering, Jan 26, 2024
Unknown. At highway speeds, steering control jerks to the right and left as if I have lane assist on and it’s taking control. I do not have lane assist enabled when this occurs. It’s like the steering column has a catch. This is dangerous. The steering is taking over against where I’m steering.
Steering, Jan 25, 2024
While driving , the steering wheel feels like it is sticking and jerking. It is not a smooth motion as it was when first received the vehicle. Because of this sticky steering it sometimes causes driver to over compensate making it a potentially hazardous situation. Have contacted dealer who said it is not a reported problem for this VIN however it is real and I am taking it in for further evaluation.
Steering, Jan 25, 2024
The steering wheel has a slight stickiness when making slight turns after being driven for several miles. This occurs during normal driving and is more noticeable at speed. The stick can be overcome fairly easily but when it breaks loose it causes the vehicle to dart in the direction of the turn if not compensated for. The condition is not a big problem on a dry road. On 01/23/2024 I was driving in a moderate rain making a sweeping turn at 45mph. The steering had the stick and when I overcame it to correct the car actually started to hydroplane. I compensated for the hydroplane however I feel this is a potentially dangerous situation that could cause an accident and possible injury. I first noticed the sticking of the steering in approximately July of 2023. I called the dealer where I bought the car and reported the problem. The service manager told me they had not had any reports of the problem and they would check it out when I came in for service. I have not taken the car into the dealer yet. The mileage when I first noticed the problem was approximately 8000 miles (July 2023). The car now has 16500 miles (January 2024) There are no warning lights or messages on the dash to indicate a problem.
Steering, Jan 24, 2024
The steering on the car is not right. It goes from being stiff at times to feeling like it is moving/slipping/drifting on its own. It requires more effort to keep it in a lane on a flat, straight roadway than it should. My husband called it twitchy, I would just call it jerky, sticky, stiff but it scares me because it seems to have a mind of its own. Only has 9700 miles on it. We looked it up and found that you have an investigation on this. It needs to become a recall. I have an appointment at Roush Honda in Westerville OH on Feb. 3 to have it looked at but we are hearing that they are very backed up on parts. My husband has been awaiting a new windshield for his Honda for a month. The steering seemed less than smooth from the very beginning but seems to be getting worse. No warning lights going on. Others on a Honda CRV Facebook group discussion talking about this problem say they have never gotten any kind of warning light either. We have of course turned off the Lane Keep Assist setting so that is not it. Just wanted to report the problem since you are investigating. Worried they won't have parts to fix it when I go in and I'll be waiting months, putting my safety at risk. They shouldn't be selling cars with a problem like this they can't get parts for. I don't feel safe in this car right now and if there is a delay on parts they should be made to give us loaner cars. Thank you.
Steering, Jan 24, 2024
My steering seems to be resisting or getting stuck. Navigation assist is turned OFF.
Steering, Jan 24, 2024
The steering on this vehicle will stick at times when driving on the highway. When steering to the left or right off of center, there is a noticeable resistance before the steering wheel will turn. There are no warning lamps or other messages that appear on the instrument cluster. I have called the dealer and there is no recall at this time. I also called Honda customer service and they said that any repairs would be an out of pocket expense because my vehicle is past the warranty mileage limit. There has been a similar problem with the steering on Honda Civics and a technical service bulletin has been issued. The problem I am experiencing with the CRV seems to be the same.
Steering, Jan 24, 2024
The steering "sticks" making it dangerous to keep control of the auto.
Steering, Jan 23, 2024
Sticky steering, The steering sticks and releases in a gradual turn, very annoying. I feel this can be a safety issue. Dealer service tech could not confirm issue.
Steering, Jan 23, 2024
The 2023 Honda CR-V developed a sticky steering wheel when it reached about 7,500 miles. It was smooth steering up until then, but one day the steering wheel began to stick when you wanted to turn it. This is a safety issue as it interferes with safe driving as you have to jerk the steering wheel to get it to respond. Otherwise, the car will stay in the stuck position and keep moving the car in the stuck direction. I will contact the Honda dealer to report the issue and see if they are offering a fix for this definite safety issue. There has not been any warning lights indicating a problem with the steering.
Steering, Jan 23, 2024
The steering is "sticky". It gets stuck in a position and it requires unusual force to regain full steering control. It is definately an uncomfortable and unsafe condition.
Steering, Jan 23, 2024
When driving, I will sometimes get a sticky steering wheel that requires excessive force to turn the wheel when trying to make small corrections when driving straight. It feels like the steering wheel is catching/stuck on something until a apply extra force. The steering is not smooth like it was when I purchased the vehicle or on other vehicles I drive. This often happens on the freeways at high speeds when minor corrections are needed and a large correction would be very dangerous
Visibility/wiper, Jan 22, 2024
When we purchased a vehicle, it appeared to have some kind of overspray and film on the front windshield. They attempted to polished or buff out the windshield which didn’t really help. While normal driving it’s hard to notice but when really refracts the lighting, which makes it extremely difficult to see. The dealer Tracy Honda is attempting to polish out the window. Once again, we will see if this makes a difference.
Steering, Jan 22, 2024
When driving at freeway speeds the car demonstrates sticky steering. Dangerous on lane changes and curves. Took into the Dealer(Tracy Honda) and they said they weren’t aware of the issue. After diagnosing it they determined that it needs a new steering rack. Back ordered until April.
Visibility/wiper, Visibility, Jan 22, 2024
Passenger side mirror on door cracked after getting into freezing temperatures. No impact caused damage.
Steering, Jan 19, 2024
My 2023 Honda CR-V EX-L (15 k miles) has been showing steering issues for some time now. The best way I can describe it as sticky. This issue can even seen at a stop and you turn the wheel slightly to the left or right. I contacted America Honda Corp and they tell me there is no recalls on my vin. I am going to a local dealer for then to diagnose. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, Jan 19, 2024
when driving at certain speeds and taking gradual turns, the steering gets stuck in place and it takes effort to overcome when you need to adjust direction to stay with the road/lane. It seems to be progressing as I did not notice this until the car reached 10k miles or so. I am afraid that with the increased effort to correct course, I may jump into another lane and/or lose control of vehicle. I have taken the vehicle to the dealership and they have it now awaiting parts. There has been no audio/visual warning to date.
Steering, Lane departure, Jan 18, 2024
Dec 20, 2023: The steering wheel jerks while driving as if the lane keep assist was engaged. Steering becomes difficult because you have to constantly move the jerky steering wheel to keep the car in the lane. At one point, the vehicle was stopped at a light, and when I tried to move the steering wheel to the right, it locked up and then the steering wheel all of a sudden moved freely. This problem is becoming more pronounced. Vehicle has approximately 8,700 miles. To vehicle to the dealer and they couldn't replicate the problem.
Steering, Jan 18, 2024
I purchased my 2023 CRV in April 2023. Sometime around October 2023, when it had around 8,000 miles on it, the steering began to intermittently become "sticky". When driving at highway speeds, the steering wheel would stick when making minor steering changes, requiring more effort to move the steering wheel and sometimes causing overcorrection. While this could happen at any time, it seemed to occur more above 40 mph. It also was more frequent in warmer temperatures or after the car had warmed up. I could reproduce it when sitting idle in park by very slowly turning all the way to the left or to the right. At about 80% max turn, I would start to feel the "sticky" steering. I finally was able to take it to the dealer on December 11, 2023. The technician acknowledged the issue, deemed the car unsafe to drive, and indicated the Power Steering Rack Assembly needs replaced. However, the parts are back ordered with a current delivery estimate of April 2024, so the current estimate is a 4 month wait to have a drivable car.
Steering, Jan 17, 2024
When the vehicle was approximately 6 months old with approximately 5,000 miles (it only has approximately 6,200 miles now) I noticed an issue with the steering tending to "stick." At first it was subtle, like the steering was trying to follow a groove in the road surface, but it has become more pronounced with time. It is most noticeable when the steering is nearly centered and at highway speeds. The steering takes a "set" in a direction and you must overcome some slight resistance to correct. This constant "set and correct" is annoying and could pose a risk if the driver overcorrects, especially if the road surface is slippery. I don't want my wife driving the vehicle at freeway speeds.
Steering, Jan 16, 2024
The steering became very "sticky" making it difficult to drive straight. This started when the vehicle had around 6000 miles on it and was worse on highways and interstates. It became dangerous due to "oversteering" through the stickiness. As a result, the driver would turn more than desired while driving. This definitely causes safety issues with normal driving. There's no telling what would happen if you had to react quickly to something on the road. There were no warning lights or messages. We took it to our local Honda dealership in December 2023 and they confirmed that is was a defective steering column. The part will not be in until April. Although our local dealer approved a rental vehicle after asking, how many dealerships are willing to do this?
Steering, Jan 16, 2024
While travelling on a straight highway (60 - 70mph). The steering sticks and a greater effort is required to do slight steering corrections. This causes overcorrection and potential lane departure. I have reported this at both my 2 previous services and was told they could not duplicate the issue. At the last appointment we took in information regarding the problem from various sources and were told if they could not duplicate it they could not fix it, leaving us hoping for an eventual recall. In the meantime we question how serious the issue is and how safe the vehicle is to drive.
Steering, Jan 13, 2024
I've noticed that sometimes the steering gets "stuck" when turning the wheel. This happens when I bring turning the wheel. It's like I'm trying to push the steering wheel past a notch.