2023 Honda CR-V
Problems, recalls and owner-reported issues
Steering is the leading concern among 515 owner complaints filed for this model year. This is the 10th highest complaint count among 26 CR-V model years with reports.
Of the 2023 reports, 21 involved a crash and 1 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
SteeringOct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Difficulty steering can increase the risk of a crash.
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Campaign 24V744000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Seats, front assembly, reclinerFeb 16, 2023
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.
Campaign 23V092000 on NHTSA.gov
Representative owner complaints
515 reports, newest first.
Steering, Jan 13, 2024
This issue became readily apparent in the last two months of driving on state roads up towards the thumb. These trips were approximately 50 miles, one way, at 50 to 60 mph. The issue is only noticeable when driving on a straight section of road. Problem is at its worst at speeds between 30 and 60 mph after driving approximately 20 miles. The steering feels as thought there are magnets opposing the steering wheel. When making small corrections, it feels like you have to break the magnets loose to move the steering wheel. This causes the vehicle to oversteer in the direction of correction, resulting in the need to correct in the opposite direction, resulting in a constant struggle to maintain lane position. NOTE; Over 60 mph, the effort to "unstick" the steering seems to dissipate as 70+ mph is approached.
Steering, Jan 12, 2024
Recently, when returning from a highway driving trip, I noticed that the steering had become "sticky." It feels like the steering wheel catches momentarily you have to push through that with the steering wheel to control the car. At this point the problem is mild as the car can be driven but it is a little disconcerting as you drive at highway speeds. I have taken the car to my Honda dealer and they say the steering needs a part that will not be available until April. I am concerned the car is not safe to drive.
Steering, Jan 12, 2024
The contact owns a 2023 Honda CR-V. The contact stated that while driving approximately 45-70 MPH, the steering wheel was shaking abnormally. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the steering gearbox needed to be replaced. The mechanic informed the contact that approval from the manufacturer was needed before repairing the vehicle, and that the part was on backorder. The manufacturer was contacted and opened a claim. The failure mileage was approximately 6,000.
Steering, Jan 11, 2024
The steering on my 2023 Honda Crv-ex has started sticking and is causing over steering when you try to gently shift to the right or left. The feeling is as if the steering wheel is stuck in position and you have to push slightly harder to get past the "catch". This has caused me to almost run off the road and also get too close to vehicles in the next lane as I am making minor adjustments within my lane. It feels as if you are about to lose control and then suddenly the steering wheel makes a tiny jerk and you can turn.
Steering, Jan 9, 2024
I purchased this car 12 months ago and I have noticed over the last 4 months that the steering wheel has become stiffer, and sometimes vibrates slightly. I have not been involved in any accident because of these issues, but the potential is there. I was hoping that these problems were going to work themselves out, but a lot of other owners are complaining about the same issue. So, I am going to notify the dealership this week.
Steering, Jan 9, 2024
No Accident-Sticking Steering. Took it in for service 12/30/23. Told it was too dangerous to drive. No parts to fix available until April 2024. parts on back order. Will not have my car for over 3 months. Not fair,
Steering, Jan 8, 2024
The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed, the steering wheel failed to function as intended. The contact stated that the steering wheel was sticking. The vehicle was taken to the dealer however, the failure could not be duplicated. The failure reoccurred. The vehicle was scheduled to be serviced at the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 7,060.
Steering, Jan 8, 2024
The contact owns a 2023 Honda CR-V. The contact stated while driving approximately 70 MPH and following the highway around a slight left curve, the contact attempted to return the steering wheel to the center and the steering had become difficult to return to center. The contact was able to drive the vehicle to a dealer. The service manager went on a test drive with the contact and experienced the failure. The contact stated there was no warning light illuminated. The contact returned to the residence and then drove to another local dealer who was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the steering failure had become a recurring failure. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Action Number: EA23003 (Steering). The failure mileage was approximately 15,000.
Steering, Jan 5, 2024
The contact owns a 2023 Honda CR-V. The contact stated while driving 60 MPH, the steering wheel slightly seized, and it became difficult to correct the steering wheel. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the power steering gear box needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 31,000.
Steering, Jan 5, 2024
The steering has become “Sticky”. It almost feels like it gets locked into place for about 10 seconds and then will release and will repeat this same process over and over. When the car is completely off, you can move the steering wheel and it almost feels like a rack and pinion issue. This has been going on for about 6 months. It doesn’t matter the speed you are driving at, you can feel it “catching” anytime. My husband has a 2023 Honda Accord and has no steering issues, so it’s definitely noticeable when I drive my vehicle vs driving his car. I drive on a very windy road to and from work everyday, and I worry that an accident will occur if this issue isn’t resolved. Which also brings me to worry, if it is resolved, do I have to worry about this arising in the future?
Steering, Jan 5, 2024
The contact owns a 2023 Honda CR-V. The contact stated that on several occasions while driving at various speeds, the steering wheel jerked. The vehicle was taken to a dealer where it was diagnosed that the steering gearbox had malfunctioned and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 7,995.
Steering, Jan 5, 2024
Steering the vehicle became difficult. It would feel catchy or sticking which would lead to oversteer. Honda dealer service manager performed test drive and determined vehicle is unsafe to drive.
Steering, Jan 5, 2024
1. Steering 2. My 2023 Honda CRV EXL Steering is pulling, sticking with a jerk while driving at any speed. 3. The problem has been confirmed at a Honda dealership 4. Yes, it has been inspected at a Honda dealership 5. No warnings or messages have been displayed
Steering, Jan 4, 2024
When driving about 30mph the steering wheel begins to “stick” and has some resistance when steering. Subtle now, but fear it may get worse .
Steering, Jan 4, 2024
There is an intermittent problem when making slight adjustments to steering. It feels like the steering wheel is slightly "catching on something" or the steering is not smooth. It happens when the vehicle is moving and stationary. The dealer could not feel it. They only said that since it is electronically controlled steering, it is not going to be smooth. I could not believe this and I am worried that it could become worse or something could completely fail in the future. The problem was not present upon purchase of the vehicle, but began after about 5000 miles.
Steering, Jan 2, 2024
Vehicle only has 21000 miles on it. At the 19000 mile range the steering started to stick while making normal highway adjustments. Took it to the dealer this morning and was told it’s normal. This is not normal!!! This steering problem has been getting worse. Help!!!!!!!!!!
Steering, Jan 2, 2024
During routine driving at all speeds the steering wheel will randomly move between 1/8 to 1/4 of an inch causing a slight movement of the car. Took car to Honda dealership and was advised that the EPS rack is bad. Car has approximately 15,000 miles and has no accident history. My concern is that, according to the dealer, is that the replacement parts will not be available for several months. I was advised that they have another customer with the same issue that was identified in October and the part is due to arrive in April. I was advised that the car is safe to drive, however my concern is it will get progressively worse in the six months it will take the replacement part to arrive. At what point does a known steering issue become unsafe?
Service brakes, Jan 1, 2024, crash
On December 10th 2023 I was involved in an accident that I believe was caused by a defect in the vehicle. I was traveling at night with low visibility due to rain on an old country road with no street lights. I was rear ended while making a right turn and at the time did not think much about it as far as how it happened. I just assumed the driver that hit me was just not paying attention. While on side of the road I heard the driver tell his dad that it was not his fault that I just slammed on brakes in front of him. I was like whatever, you were just not paying attention. A few days later I got to thinking about it, I was using B mode in the transmission along with the paddle shifters to increase the regenerative braking capabilities. The regenerative braking is strong enough to slow the car down almost to a complete stop. While in this mode I only have to apply the brake pedal when I am very close to a turn. So to any driver behind me it would appear that I slammed on brakes right at my turn, even though they were applied the whole time I was slowing down using the regenerative braking of the car. The car is still drivable at least for a road test so I had someone follow me around to see if there were brake lights displayed during regenerative braking. After one short drive I found out the 2023 CRV Hybrid DOES NOT display brake lights during any use of regenerative braking. I tried B mode in the transmission, Sport mode, and the paddle shifters. At no point did the brake lights come on. To see if this was just an issue with my car I went to the local dealership on December 28th and test drove a 2024 CRV Hybrid and it also DID NOT display any brake lights. To see if it was a Honda issue in general or a model issue I test drove a 2024 Honda Accord Hybrid and IT DOES display brake lights in all forms of regenerative braking. This is an issue with 2023-2024 CRV Hybrid SUVs. I have filed a complaint with Honda as well.
Steering, Other or unspecified, Dec 31, 2023
When driving, especially on the interstate/high speeds, my steering wheel feels to be locked into place. I am unable to easily turn left or right to stay in my lane without a jerk/sticky feeling in the wheel. It feels like I have cranked the wheel as far as it will go, but the wheel is centered. The steering wheel will also occasionally randomly jerk small amounts either left or right. It makes interstate driving feel very unsafe and like I do not have full control. I had my alignment fixed a few months ago, but I have not taken it back to the dealership for this issue. No warning lights/messages.
Steering, Dec 31, 2023
Driving on 1000 mile road trip on 12/30. Vehicle has 6800 miles. First noticed very minor twitching, then as day went own by the time I stopped for night the steering had noticeably gotten worse. It went from twitching about half hour after I was on highway to four hours later it was very prominently sticking or catching at the slightest turn in road. Both left and right. I am terrified if it’s safe to drive the last 400 miles and Honda dealership is closed until Jan 2. There is something very very wrong with this make/model. It’s all over the internet and people are saying the steering part is on back order for months!!! Why is there no recall yet? There is no doubt this is a safety issue. I can’t drive thru the mountains not knowing if my steering is going to out.
Steering, Dec 29, 2023
The steering system recently began to have a sticky feeling after driving straight for a minute or so. After the release that requires extra pressure, the steering is fine until the wheel is going straight and the stickiness returns. appears to be the same issue that has been noted in Civics. Dealer thinks the same thing and a recall just hasn't been issued yet.
Steering, Dec 29, 2023
Cars steering jolts to the left or right when making minor adjustments at all speeds. Sticky steering. This needs to be addressed and a recall needs to be implemented immediately. This is not safe. When making minor adjustments when steering, there is an obvious wall of resistant that jolts as soon as you overcome that resistance by adding pressure. This can cause serious injury or death due to jolting steering, especially at freeway speeds. Please do something about this issue immediately!!!! 2023 CRV BUILT IN INDIANA MID 2023
Steering, Dec 29, 2023
Steering wheel locks up entire time trying to drive and unsafe to keep in the lane safely. Hazard. Not safe. Please help that’s why I bought this car to safely transport grandchildren. Happens whether lane assist us on or off.
Steering, Dec 29, 2023
After driving on expressway for 45 mi steering gets sticky , like it has a catch in the steering rack or steering shaft I’ve got 4000 mi on car ,it does not do it all the time
Steering, Dec 27, 2023
I have been having a steering issue. It is jerky and hard to control. It doesn't matter what speed of whether the lane assist is enable. I took to my local dealer and they ordered parts. They did not give me a timeline on repairs, only that it is taking "awhile for parts. I was there on December 16, 2023. Should I be driving it?