2023 Honda CR-V
Problems, recalls and owner-reported issues
Steering is the leading concern among 515 owner complaints filed for this model year. This is the 10th highest complaint count among 26 CR-V model years with reports.
Of the 2023 reports, 21 involved a crash and 1 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
SteeringOct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Difficulty steering can increase the risk of a crash.
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Campaign 24V744000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Seats, front assembly, reclinerFeb 16, 2023
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.
Campaign 23V092000 on NHTSA.gov
Representative owner complaints
515 reports, newest first.
Steering, Dec 27, 2023
Steering Sticks and Very Stiff
Steering, Dec 27, 2023
-What component or system failed or malfunctioned, and is it available for inspection upon request? Steering seems to lock when in a constant wheel position, either going straight or slightly turned for a large diameter constant turn. Steering frees with larger than normal force resulting in a jerkiness feeling. The needed effort could ketch the driver off guard and over or undercurrent. -How was your safety or the safety of others put at risk? Steering feel is unnatural and makes small corrections in steering input difficult. Driver could over correct or not overcome the initial resistance resulting in an unintended path of travel. -Has the problem been reproduced or confirmed by a dealer or independent service center? Experience with local dealers in the past is that if it isn’t something that jumps out at them from the parking spot to the lift they indicate no problem/issue -Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No -Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Steering, Dec 26, 2023
At about 5000 miles the steering sticks and is difficult to keep in lane. When stopped and the steering wheel is moved back and forth you can hear a clunking noise underneath. Took to dealer and could not confirm. No warning lights or messages.
Steering, Dec 26, 2023
Steering sticks. It feels like it sticks then releases. Does this every time it's driven. I reported to dealer where I purchased vehicle. They took it in and were not able to notice any issues. They put on computer and nothing alerted. It drove normal for about a week after I picked it up, but then issue came back again.
Steering, Dec 24, 2023
Steeering wheel sticking at speed in straight line. It feels as if it is clicking with small steering movements. Scared it might get stuck. Movement of steering wheel is not smooth.
Steering, Dec 23, 2023
THE STEERING SEEMS STICKEY SEEMS TO WANT TO PULL YOU THE OTHER WAY EVEN WHEN ALL SAFETY OR SELF DRIVING SYSTEMS ARE OFF
Visibility/wiper, Dec 22, 2023
On 7/11/23, I reported issue to my Honda dealership and headquarters (had case number) regarding reduced visibility impacted by driver’s side mirror vibrating, leading to dizziness and inability to clearly see cars using that mirror. Field representative drove car and said he couldn’t duplicate the issue. Still having issues with vibrating mirror.
Steering, Dec 19, 2023
The contact owns a 2023 Honda CR-V. The contact stated that the steering felt sticky while driving at various speeds, making it difficult to maneuver the vehicle as if the power steering had failed. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 7,900.
Steering, Dec 19, 2023
- Steering - Yes, available for inspection - When driving on highway slightly turning the steering wheel to the left or right while going straight - it sticks - Yes - Rowe's Auto Body, Rte 211 - Middletown, NY ( Owner Eric - took it for a drive) - No police, no insurance company - No messages appeared on the information screen Still occurring as of today Dec. 19th, 2023
Steering, Dec 16, 2023
Electric Power Steering is binding/sticking when making minor adjustments to keep vehicle centered in lane when driven on a straight road. When you apply more torque to overcome sticking steering it will release with a little jerk to the steering wheel and then overcorrect making it difficult to keep vehicle centered in your lane. This is less noticeable at slower speeds while more noticeable at higher speeds. This issue starts after a 15 to 30 minute drive. On icy roads the sticking steering and resulting overcorrection can cause you to loose control of vehicle which creates a safety hazard. Issue started in October of 2023. Raised issue with Honda Dealer when I had oil changed. Dealer recommended I bring vehicle back if problem persists. No warning lamps or messages have appeared. I will be returning vehicle to Dealer for evaluation.
Steering, Dec 16, 2023
Steering is sticky, even with lane assistance turned off. Steering wheel resists efforts attempting to manipulate it when trying to make changes in direction, whether for turns, adjusting for curves in the road. or straightening position in lane. Steering wheel does not operate smoothly - must fight the wheel with every input. Issue is not intermittent, it is persistent, happens at all speeds, and is getting progressively worse.
Traction control system, Electrical system, Dec 15, 2023
The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed, the "Some Driver Assist Systems Cannot Operate" and "Road Departure Mitigation System Problems" system messages were displayed. The traction control warning light was illuminated. The vehicle was taken to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 600.
Steering, Dec 14, 2023
The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed, the steering wheel was moving erratically. The steering wheel was pulling while was driving. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was taken back to the local dealer, where it was diagnosed that the steering rack was defective. The vehicle was not repaired due to parts being on backorder. The manufacturer was contacted and opened a case. The failure mileage was approximately 10,000.
Steering, Dec 14, 2023
The contact owns a 2023 Honda CR-V. The contact stated that while driving at speeds over 40 MPH, the steering wheel became firm momentarily. The contact stated that the driver's assistance technology was turned off. The vehicle was taken to a dealer where the mechanic was unable to duplicate the failure. The manufacturer was notified of the failure. The failure mileage was 11,000.
Steering, Lane departure, Dec 13, 2023
issue related to Honda Sticky Steering problem. Problem is being investigated in over 530,000 2022-2023 Honda Civic, 2023 Honda CR-V and 2023 Accura Integra vehicles. I own a 2023 Honda CRV Hybrid and would like to report that I am experiencing the same issues with Sticky Steering and am adding my concern to the list of other car owners with similar issues. I hope that a recall will be instituted to fix this serious safety problem/defect. It is my understanding that the NHTSA has now upgraded the investigation and look forward to a speedy resolution to fix the problem. Honda issued a TSB 23-037 back in July which told dealers to replace the electronic power steering gearboxes on 2022-2023 Civics if customers complained about sticky steering. A recall or similar order needs to be established to fix same issue with 2023 Honda CRV's.
Steering, Dec 12, 2023
After driving for a period of time, the steering exhibits "sticky" behavior. By this I mean that there is unexpected and unusual resistence to the steering of the vehicle. This behavior developed over a period of time - when new, the vehicle did not exhibit such behavior. While I cannot assert that this is unsafe, it certainly does not instill a sense of security or safety in driving the vehicle. I believe this needs to be investigated.
Fuel/propulsion system, Dec 11, 2023
I experienced a fuel theft while parked in a hospital parking lot. This vehicle has a fuel filler lid that opens from outside and can be opened by anyone. I came back to the vehicle to find the fuel filler lid open and the gas tank at a lower level than when I parked. I checked and there was no leakage. Fuel filler lids should open from inside vehicles or have a lock on them.
Exterior lighting, Dec 11, 2023
This vehicle has the new "signature" Honda headlights. The low beam has two illuminated lights which oncoming drivers mistake as high beams. They flash their high beams at me to inform me that I am driving with high beams turned on when I am not temporarily blinding me and creating an unsafe situation. I live in a rural area with mostly single carriageway roads and this happens almost every time I drive at night.
Vehicle speed control, Service brakes, Dec 11, 2023
We were in a parking lot. When my husband (driver) put the car into reverse, it accelerated wildly, and the brakes would not work. We almost struck a pedestrian. We were able to put the car into park to stop it. We waited, checked to see if something was stuck under the pedal. Then my husband put the car into drive. It accelerated wildly again. Brakes did not work. We nearly struck a car. We waited. Finally, we thought the car was ok, and we attempted to leave the parking lot to head home. The car did it again. We called AAA and had the car towed to the nearest Honda dealership. It has been there for more than a week, and the service department is telling me that there is nothing wrong with the car. The American Honda rep told us the same thing.
Steering, Dec 10, 2023
This vehicle has a binding sensation in the steering when at the steering wheel is at the center, i.e. vehicle going straight. When making small adjustments to stay in a lane, some extra effort is needed, then once that is overcome, the steering wheel moves normally. There were no warnings apparent on the dash, nor has the vehicle been inspected by a dealer, as this began to occur on a long road trip. The road surface does not seem to affect the behavior. When lane-keeping is active, you can still feel the binding as the electric motors for the steering overcome the sticky area. The vehicle is available for inspection. I hope to have it evaluated by a dealer soon. This did not cause any accident or out-of-control situation, however I am concerned this may be a precursor event to a larger failure of the steering.
Steering, Dec 9, 2023
Steering "sticks" when making small corrections at speeds above 30. There is a distinct restriction that must be overcome to make directional changes. When traveling on a smooth flat surface there is a definite restriction of "sticking" that must be overcome. Seems to occur after the car is driven 10 to 15 minutes. My CRV has approximately 9,400 miles when the problem surfaced.
Steering, Dec 8, 2023
Issues with steering wheel sticking while driving. It corrects itself, but initially causes the wheel to be pulled abruptly.
Electrical system, Engine, Dec 8, 2023
The contact owns a 2023 Honda CR-V. The contact stated while driving approximately 60 MPH and depressing the accelerator pedal to make a lane change, the vehicle revved up and hesitated before gaining forward momentum. The contact stated he heard an abnormal sound coming from the engine compartment while depressing the accelerator pedal. The contact stated that it sounded as if the electric hybrid propulsion system had shut off. The contact stated no warning light was illuminated. The contact stated that the failure to accelerate was intermittent and occurred when he was on the highway and was depressing the accelerator pedal to gain speed. Additionally, the contact stated that he observed that the vehicle would start independently and that the power door locks would fail to operate as needed. The contact stated that on several occasions after turning off the vehicle and entering the residence the contact heard the vehicle emitting a remote start beep. The contact stated that he approached the vehicle and the vehicle had independently started. The contact also became aware that the battery was drained intermittently, and the vehicle needed to be jumpstarted. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired. The contact had not retrieved the vehicle from the dealer. The manufacturer was informed of the failure. The failure mileage was approximately 5,000.
Steering, Dec 7, 2023
2023 Sport Hybrid CR-V drove fine up until the first service. This was completed around 10k miles when my maintenance minder popped up at 15%. When the car was returned I noticed that the steering wheel felt "sticky" at times when driving, which usually occurred when driving straight. When trying to make slight adjustments in order to correct myself to stay straight, I have to apply more force to loosen the steering wheel which seems like it is catching on something. The excess force applied causes the car to make a jerking/jumping motion in either direction once it breaks free which then requires a quick adjustment in the opposite direction. So far this situation hasn't caused me to swerve into an adjacent lane hitting another car. This situation seems to occur more frequently when going 60+ MPH. However, this has still occurred to me while just driving around town at lower speeds, around 40 MPH.
Steering, Dec 7, 2023
Vehicle steering sticks at highway speeds, making it where extra force is momentarily needed to steal the vehicle. The steering then unsticks causing over steering of the vehicle. On 12/6/2023 the vehicle was taken to the Honda dealership, the dealership replicated the problem and suggested a steering rack replacement. On 12/07/2023 Honda tech line advised the dealership not to do the repairs as the steering issue was normal and not a safety concern. The dealership advised I would need to conduct a ride along with a corporate service person and have them approve the repairs if they felt it was needed. This steering issue has caused my vehicle to depart from the lane several times while driving and is unsafe. I will have documentation from the dealership after other repairs are made to the engine involving fuel system issues. The vehicle is currently at the dealership pending repairs.