2023 Honda CR-V
Problems, recalls and owner-reported issues
Steering is the leading concern among 515 owner complaints filed for this model year. This is the 10th highest complaint count among 26 CR-V model years with reports.
Of the 2023 reports, 21 involved a crash and 1 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
SteeringOct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Difficulty steering can increase the risk of a crash.
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Campaign 24V744000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Seats, front assembly, reclinerFeb 16, 2023
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.
Campaign 23V092000 on NHTSA.gov
Representative owner complaints
515 reports, newest first.
Structure, Dec 7, 2023
When driving the vehicle in the rain, there is water running inside of the driver's side door. The problem is evidenced by the sound of running water originating from the inside of the driver's side door. The issue was checked and verified by the dealer who removed the driver's side roof molding and sealed a spot by the roof molding clip. The issue was not resolved so the the dealer now states that the issue is inherent in ALL 2023 CRVs so there is nothing they can do about it. With that much water running within the door, there may be a potential for corrosion and possible structural failure of the door components.
Visibility/wiper, Dec 7, 2023
A crack in the passenger side mirror randomly originated. No damage to the mirror assembly. The crack originated from left bottom side and extended toward the center in a singular curved line.
Other or unspecified, Back over prevention, Dec 7, 2023
When the vehicle is put into reverse, the backup camera comes on but the Backup Guidance system does not come on at times. This may cause a potential for collision when backing the vehicle and is a safety issue.
Other or unspecified, Lane departure, Dec 7, 2023
The actual component or system is UNKNOWN. The vehicle is available for inspection. The safety issue is that the vehicle will drift into another lane even though both green lane indicators are illuminated posing a risk to myself and other drivers. The dealer mechanics stated that they could not verify or reproduce the problem. I reported the issue to Honda USA but they stated that they had no technical staff available that could provide information on the subject and that I would have to go back to the dealer. The dealer mechanics were unable to detect or resolve any problems with either system despite multiple attempts. Both the LKA and LDW error lights with instructions to "see dealer" had come on multiple times before the safety incidents. On a possibly related note, the Back Up Guidance System does not work on occasion and when that happens, the navigation system is very slow to come on. The navigation system comes on eventually after about 2 blocks of driving. I asked the dealership if they could check the software or perhaps any RAM memory that may exist as the problem seems to be related to a slow system response which would explain why the system checks out OK when analyzed by the dealer mechanics because the systems may seem to be working properly when the vehicle is parked but not working within their design parameters. They stated that there was no way to check the software or memory. The problem has occurred several times to date but I am only able to list one date on the form so I used 11/17/2023.
Steering, Dec 7, 2023
While driving at highway speeds, small steering corrections take significant effort due to a sticking of the steering wheel. It is noticeable at speeds above 50 mph and as you slow down still noticeable down to 20 mph. In town driving below 40 mph, there is no sticking. Two hands on the wheel are required to smoothly get past the sticking. A 1/4" movement of the steering wheel takes some effort. If driving with one hand, over correction is common because of the extra for required to get past the sticking. No warning lamps illuminated. I will be visiting the dealership this week. The stickiness became evident after driving the first 2500 miles.
Steering, Dec 7, 2023
Problems with "sticky" steering wheel. When turning the steering wheel, I can feel soft "clicks" as if the linkage is getting stuck on something. Vehicle was fine when new- problem developed about 6 months after buying car new.
Steering, Lane departure, Dec 7, 2023
The steering is very hard and sticking making it difficult to drive if you have the lane departure on the steering wheel gets locked and in position and is difficult to correct and stay in your lane . Contacted the dealer they are not sure what causing the problem but the vehicle is dangerous to steer and extra force is needed to correct any and all steering movements. Very difficult to stay in your lane especially when at speeds over 55 mph
Steering, Dec 6, 2023
The power steering feels "sticky" or "lumpy". While driving straight with the lane keep assist systems turned off, making normal small corrections to maintain direction, the steering wheel yields small barriers to the steering wheel movement. The barriers (or lumps or stickiness) can be overcome by input pressure but it does not feel normal compared to any previous vehicle I have driven. This happens an all speeds, all weather conditions, on all different roadways. However sometimes it is more pronounced than others. Have not noticed a pattern to this. It is a complaint because, well, steering is important! The dealership evaluated this complaint and the result was "cannot duplicate complaint". 2023 Honda CRV Sport Touring. Odometer = 14000 miles. Complaint started around maybe 5000 mile or sooner.
Steering, Dec 6, 2023
THE STEERING WHEEL, ON OCCASSION WILL SEEM A LITTLE "STICKY" AND PULLS TO LEFT OR RIGHT IT FEELS LIKE. REALLY WEIRD. THIS IS "WITHOUT" ANY STEERING ASSISTANCE SETTINGS ON. THIS HAS BEEN GOING ON SINCE I PURCHASED IT IN MARCH, 2023
Steering, Dec 5, 2023
Steering System. When driving straight ahead, the steering requires extra pressure to turn off center about 50% of the time -either left or right. Vehicle in everyday use but available for inspection.. The problem is only noticeable to the driver who has major concerns about safety. The problem will be documented at its first service interval anticipated January, 2024 ( currently 5,373 miles ). The vehicle has not been inspected as yet. To the best of my knowledge, there are no warning lights or systems associated with a steering mechanism issue - which is an integral part of the vehicle and should have an expectation of safety without question, particularly a brand new vehicle. The entire steering system is now suspect and the problem is ongoing. THE DATE BELOW INDICATES APPROXIMATE DATE OF FIRST OCCURRENCE.
Steering, Lane departure, Dec 5, 2023
While diving on my first long trip in this vehicle, the steering seems to be hard or sticky when trying to keep the car in the middle of the road. I’m a smaller female and after long trips, it begins to be uncomfortable and I feel like I’m fighting to keep the vehicle in the middle of the road. I took the vehicle to the dealer and they evaluated the problem. They indicated that it was within specifications even without actually driving the vehicle as I had requested. The technician did say that the lane keeping system is causing the issue. It’s always on, so you are fighting it. The tech said Honda should have made it with an off position and that would have solved the issue. My concern is, during the end of a long road trip and being worn down, I may over or under compensate the and crash.
Steering, Dec 5, 2023
Sticky steering while driving. The issue is intermittent and hence it's not always reproducible.
Steering, Dec 5, 2023
Sticky steering. Feels like someone holding the wheel when you try to move it.
Steering, Dec 5, 2023
The contact owns a 2023 Honda CR-V. The contact stated that on several occasions while driving at various speeds, the steering wheel became firm for several seconds and then became loosened. The vehicle was taken to a dealer where the cause of the failure was unknown. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 8,700.
Steering, Dec 5, 2023
Steering wheel is sticking while trying to make quick left or right turns from center while driving, with lane assist off or on. (New vehicle with less than 6000 miles.)
Steering, Dec 4, 2023
Sticking steering wheel. Feels like the wheel grabs or pulls.
Steering, Dec 3, 2023
I have been noticing that at speeds above 45 miles per hour the steering wheel feels as if it’s sticking. I would say is that it’s sticky/jumpy and not allowing for a smooth transition. Because of that I notice that when driving straight especially it can cause me to almost tip out of lane because you canot make a small turn since it sticks from one point to the next which is usually much further than your intended turn radius. It was seemingly more noticeable after increased distance of driving and my first truly concerned was on a 90 mile trip down the garden state parkway. I thought it was the road until I read I read about this sticky steering being under investigation.
Steering, Dec 3, 2023
Steering at high speeds snaps or almost feels sticky. This probably has to do with lane keep assist. Even when the feature is turned off, the steering still snaps when slightly turning the steering wheel. Definitely an issue that many, many owners complain about. Probably needs a software update to correct the issue.
Steering, Dec 3, 2023
Sticky steering between 30- 70 miles per hours.When holding steering wheel straight while driving it sticks in that position.You have to turn steering wheel to get back to normal steering. You don’t feel in total control of vehicle.
Steering, Dec 3, 2023
Steering becomes sticky at times and requires extra effort to keep the vehicle in place. Also, a cracking noise appears at times when turning the steering wheel.
Steering, Dec 3, 2023
The steering seems sticky after the first few months of driving and takes effort to make any minor adjustment while at highway speeds
Steering, Dec 2, 2023
Hi my car keep turning side to side with a play oh the steering wheel and haves a bad clip noise when turning right and left
Steering, Dec 2, 2023
The steering sticks and causes an increase in steering effort. Prominent in highway driving and makes it hard to make subtle movements/corrections. Once the issue started, steering wheel play is also not smooth. Took my car to nearest dealer and service manager reproduced the issue. Still waiting to hear back from Honda on resolution.
Steering, Dec 2, 2023
Steering becomes more difficult during a curve and small vibration on straight aways.
Steering, Dec 2, 2023
I took my 2023 Honda CRV Exl to the dealership last month because of steering problems. Steering seems to work against me as if it "catches", for lack of a better word. It is as if there is a gear and it has jerky movements, not smooth. This is my 4th CRV and I have never experienced anything like this. I took it to the dealership, they drove it 3 miles and said they couldnt duplicate the problem and sent me on my way. Since then it has gotten worse. It steering seems to lag behind my movements and it clicks at times. Its unsettling and i refuse to drive on the interstate to work anymore. I have had this car for 9 months and this should not be happening. It is not the driver assist, i disconnected it and its still happening. There is something wrong with the steering in this car. I am constantly working hard just to keep the car in lane. My only choice is to take it back again and ask them to drive more than 2 miles, if they would do that, i am sure they would experience what i am describing.