2023 Honda CR-V
Problems, recalls and owner-reported issues
Steering is the leading concern among 515 owner complaints filed for this model year. This is the 10th highest complaint count among 26 CR-V model years with reports.
Of the 2023 reports, 21 involved a crash and 1 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
SteeringOct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Difficulty steering can increase the risk of a crash.
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Campaign 24V744000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Seats, front assembly, reclinerFeb 16, 2023
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.
Campaign 23V092000 on NHTSA.gov
Representative owner complaints
515 reports, newest first.
Electrical system, Oct 30, 2023
The dashboard (=all the gauges behind the wheel) turned off while I was traveling in highway. While I was looking a safe place to park, in about 10-15 seconds, dash come back on again and started showing all possible warnings. After parking on the shoulder, the car put itself in so called limp mode. The dealership took a look at it and stated that the components had been disconnected with the dashboard and they have to reset the ECU. They don't know what caused this issue yet claim it's ok to drive.This could have ended up with a serious accident
Steering, Oct 26, 2023
My car has a little over 6k miles. Since September 2023, I have noticed that my steering wheel no longer moves smoothly. There are choppy movements of the wheel, almost glitchy feeling and jerky. Slight movement of the wheel will oversteer the car. The wheel also moves choppy when trying to keep the wheel from moving when stopped and not driving. Feel like I am trying so hard to keep the car moving straight. It occurs when lane keep assist is turned off as well.
Steering, Lane departure, Oct 26, 2023
Steering becomes sticky while driving at any speed. The steering wheel freezes or locks making it harder to control. Added pressure to turn the wheel can cause the steering to unstick and jerk the vehicle suddenly. Th sticking does not occur immediately after the car has been parked for a long period of time (overnight) and only happens once the vehicle has warmed and has been driven for around 10-15 minutes after starting. In addition to the sticking, there is a noticeable clicking sound coming from the wheels when turning at low speeds. Currently awaiting feedback from dealership.
Steering, Oct 26, 2023
Steering wheel of the car is faulty. Steering wheel sticks to the center, when it is left in the center position for some 5-10 seconds driving on a lane. That stickiness makes it jerky and requires an extra effort to turn it left or right which makes it over steer and poses the risk of oversteering and running into the car in the next lane. Had multiple visits to the dealership, they acknowledge the problem and initially they mentioned this is happening in another 2023 CRV model too, so it's a "characteristic" of the vehicle, after multiple visits they said they will replace the steering gear box which should fix this. Even after the steering gear box replacement the problem exist as it is. I am worried about this being a major safety issue.
Steering, Lane departure, Oct 25, 2023
steering is sticky not smooth when making left or right turns on highway and side roads
Steering, Oct 25, 2023
The steering wheel is choppy at times and sticks. Small steering corrections feel like they are incremental. According to the Honda dealership, they were unable to replicate the problem, but it occurs every time I drive. I understand many other 2023 Honda CR-V owners are having similar issues. Please….include this CRV model along with the ‘22-‘23 Civic investigation.
Steering, Oct 24, 2023
Sticky steering. The symptom is most noticeable going 40+ mph but is also felt while stationary. When the wheel is at 360 deg, it requires more force to turn it left/right +/- 5 degrees. In one instance while on an off-ramp, had to apply force to the steering wheel which resulted in oversteer and required correction.
Steering, Oct 24, 2023
"Stickey" steering. Produces momentary increases in steering effort while driving the vehicle. Happens at different speeds, especially on highways after driving for a certain amount of time. My vehicle currently has aprox. 12,000. This issue was noticed after 10K
Steering, Oct 24, 2023
Steering feels "sticky, jerky", like it takes extra effort to turn, and seems to jerk while driving without me moving it. Worse at speeds above 40 mph. Turned off lane keep assist, and nothing changed. The EPS rack seems to be the issue, according to other owners with the same problem.
Steering, Oct 23, 2023
At highways speeds, steering becomes noticeably "sticky". Instead of remaining smooth, as you turn the wheel it poses some resistance, requiring a stronger nudge. This is worrisome as it causes you to inadvertently steer more than intended. The issue is present in slow speeds too, but not as perceptible because it seems to happen when the steering wheel is at rest. Since city driving requires frequent adjustments to steering direction, one has to pay more attention in order to notice instances where the wheel "sticks".
Steering, Oct 22, 2023
The steering seems to stick when making minor corrections. Is annoying but could be dangerous at highway speeds or in slippery conditions.
Steering, Oct 22, 2023
We have a 2023 CRV with 5400 miles. I started noticing the problem at about 3500. Originally I only noticed it while traveling at highway speed on a relatively straight section of road. Now I feel it almost all of the time. It's like a little resistance hurdle you have to jump over to get the steering wheel to turn. Once over the hurdle, it steers normally. It can even happen at slower speeds in the middle of a long turn like a freeway entry or exit ramp. When the wheel is held in a given position for a second it takes some extra effort to get it out of that position. Yesterday I was driving in heavy rain in heavy traffic on the freeway. This extra effort required was almost making me oversteer into the car next to me. I'm [XXX] and in pretty good physical shape. I pity the poor 80 year old lady this happens to. There will be a crash and everyone will assume it was the driver's fault. I have taken it to one Honda dealer and they drove it and felt the issue. They checked their database and found nothing. I'm taking it to another dealer tomorrow and will be very insistent that they dig into the issue and replace whatever needs replacing. -Steering. Yes, available for inspection. -Sticky steering causing me to oversteer. This could be dangerous in heavy traffic at high speed. -One Honda dealer drove it and could feel the problem. I am taking it to another (closer) dealer tomorrow. -It has not been inspected yet. I guarantee you this is a problem that needs to be corrected. I have seen many posts of other owners with the same issue. -No warnings. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, Oct 22, 2023
The vehicle has now began to have sticky steering with only 13,000 miles. You can feel the steering wheel fight against a you at really low speeds. It is worse on highway speeds and almost impossible to maintain your lane due to over correction on the steering wheel locking. The vehicle now does not feel safe to operate. I began to think it was wind on the highway or the lane assist working against me. These do not seem to be the issue. The issue comes from a faulty steering system.
Steering, Oct 21, 2023
Starting when the car had approximately 2,500 miles, the steering would become sticky or notchy. Steering would start off smoothly, then suddenly become sticky after driving a few miles. I need to apply excess pressure to the steering wheel, which doesn't allow me to keep the car placed in the lane where I want it to be. I can't steer smoothly and the car has more movement then I want it to have. I brought it to the dealer and they kept the car for 4 days and had several people test drive it. When they returned it to me, they agreed something wasn't right, but since they could not pinpoint the problem, they couldn't make a repair. They told me to bring it back if it happens again. It started to happen again when I drove it home from the dealer.
Steering, Oct 19, 2023
2023 Honda CR-V purchased in Dec 2022. Has about 5000 miles. The steering started to feel like it was sticking. I thought it might be related to one of the safety systems, so I turned off Lane Departure and Lane Keep Assist. The sticking stopped for about a week but then returned. It is really noticeable on the highway at high speeds and makes it very hard to drive straight. This seems to be getting worse on non-highway driving.
Steering, Oct 17, 2023
The Honda Cr-V steering feels like it sticks for a couple seconds and then resumes control. Lane assist is not one. The problem is getting worse. At first I thought it was just uneven pavement, but now it's noticeable on smooth pavement, especially at higher speeds. Maintaining straight driving feels jerky.
Steering, Electrical system, Oct 16, 2023
Sticky steering making it difficult to keep the car going straight as the steering adjustments can't be gradual. This occurs in straight lines, gradual turns and around tight corners. Issue starts around 30 mph and gradually gets worse as speed increases. As of now, this is resulting in the dealer replacing the rack and pinion assembly.
Steering, Oct 15, 2023
With the lane assist TURNED OFF, the steering wheel is jerked one direction or another. It makes a constant working of the wheel for steering, particularly at highway speeds. You feel like you are constantly fighting the car’s steering. It is a jerk every few seconds that you have to fight to correct. 4031 miles on the new car purchased in May 2023. Definitely feels dangerous.
Structure, Visibility/wiper, Oct 6, 2023
Hood shakes like crazy at sppeds over 60 MPH, brought to dealer and they said it was "Normal" and there is nothing they can do. it is shaking badly and I worry it will pop up and cause an accident. Not pleased with this at all. Second thing is it has developed a loud wind noise on passengers side "a" pillar near the windshield it seems. Going in to the dealer for them to look at that next week, as was not present when new, and we have now about 12,000 miles on it and it is about 10 months old. Other issue is the drivers side mirror shakes and vibrates lots at highway speeds making it difficult to use day or night, it is terrible. So far, not a happy customer. Lastly, the horn is really not loud enough, and also complained to dealer about that and they said "they are all like that" nothing they can do..
Steering, Oct 2, 2023, crash
The car has a very sticky feeling when steering. The car is very hard to steer at higher speeds and makes it very hard to maneuver in case of emergency The steering locks and gets super hard to turn at speeds greater than 20 mph. I have already been in a minor accident which I couldn’t swerve away from a car coming into my lane
Other or unspecified, Back over prevention, Sep 30, 2023
UNKNOWN Car horn/ insufficient sound/ volume. Parking sensors do not work intermittently.
Engine, Sep 26, 2023
3-27-23 to3-28-23,3,950miles. Oil leak.seal tensor 4-6-23 to 4-7-23 ,oil leak timing cover seal 7-3-23 to 7-5-23 oil leak oil pan seal 7-24-23 to 8-11-23 oil leak photos sent to dpsm, reseal **21 week days** 8-24-23 tru today still in shop as of 9-26
Electrical system, Exterior lighting, Structure, Sep 25, 2023
The reverse camera works poorly and is not clearly especially if it’s wet outside. Water smears on the camera more easily than other cars I have owned even if it’s not actively raining. My 2013 g37 and 2017 Mercedes glc300 never had visibility issues for the camera and the Infiniti is 11 years older. Honda states it’s normal. I think it’s a bad design that allows camera lens to hold water on it. It’s a potential danger when reversing during rain or if car is wet.
Electrical system, Engine, Forward collision avoidance, Sep 22, 2023
This is the second occurrence of a similar problem. First problem occurred on Sept 14, 2023 and service slip is attached. While driving the car lost power but I was able to regain power but I got adaptive cruise control system problem, collision mitigation braking system problem, smart entry system problem -see dealer warnings. Pulled into a parking lot but when I shut car off got accessory mode on screen. Navigation system remained active and could not restart car or lock car doors. Called service and they jump started the car and I drove car to dealer. Dealer said car had water in fuse box. I did not drive thru any water and car was not in any flood area. I asked if this could be a problem with the electric transmission as I had seen info on the internet about this. No one seems to know the new recall I was talking about. Car is currently at dealer waiting for parts.
Forward collision avoidance, Sep 21, 2023
As I was driving down the street at 45mph, with no one anywhere close in front of me, the warning brake noise and lights came on and the car quickly braked and brought the car to a stop. Thankfully the person behind me was not following too close, but it sure shook me up!