2023 Honda CR-V
Problems, recalls and owner-reported issues
Steering is the leading concern among 515 owner complaints filed for this model year. This is the 10th highest complaint count among 26 CR-V model years with reports.
Of the 2023 reports, 21 involved a crash and 1 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
SteeringOct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Difficulty steering can increase the risk of a crash.
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Campaign 24V744000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Seats, front assembly, reclinerFeb 16, 2023
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.
Campaign 23V092000 on NHTSA.gov
Representative owner complaints
515 reports, newest first.
Electrical system, Lane departure, Jun 25, 2023
Within two hours of picking new CRV up, Auto Stop Idle Problem - see your Dealer" message popped up. Two weeks later, 12 error messages popped up on dash. Took vehicle in 5 times for repairs after error messages popped up after each repair. Front grill, battery sensor, battery and entire harness were replaced. I don't feel confident I can trust the safety of this vehicle. In addition, this vehicle does not have blind spot warning.
Other or unspecified, Jun 23, 2023
A new 2023 CRV Honda than in less than two months it’s sunroof shattered while I was driving in the freeway. It was a very scary and dangerous situation because it sounded like an explosion and several pieces of glass hit my face, my passenger and my little dog. No object hit the sunroof. I took my new vehicle to the Honda dealer to replace the glass. Honda denied my claim. It’s infuriating that Honda states that sunroofs are not part of the warranty because this glass comes from another manufacturer. I ended up paying for a defective glass and I feel that it might happen again and Honda is not doing anything to take care of this defective sunroof glass!! Very frustrated!
Structure, Jun 14, 2023
After 6 months and 12000 miles of ownership I’m starting to notice dents forming along the Left side and right side of the roof rail from the front to the back of the vehicle. This issue verified be a dealership as a manufacturing issue. I was quoted a price for repairs which would be added to my car fax. There might be an issue with frame or metal used for this vehicle
Structure, Jun 7, 2023
The Honda 2023 CRV Hybrid Sport experiences significant hood flexing / movement at high speeds, giving the indicator that the hood may suddenly open while driving (should the latch break). This happens ALWAYS at speeds of 60mph+ or during high wind circumstances and the movement gets far worse the higher in speed or the higher the wind conditions. The hood is confirmed closed each time before it starts and this happens with consistency. I have made an appointment to speak with the dealer about this on this upcoming Friday, but I have read online of many other individuals experiencing this issue and wanted to report it to ensure others are not impacted dangerously by this issue. No warning messages, symptoms, or lights appear. The issue has been confirmed.
Steering, May 30, 2023
I bought a brand new 2023 CRV Hybrid Sport and am having issues with the steering. When at speeds greater than 20 mph , the steering becomes stiff and hard to maneuver. It makes it impossible to swerve out of the way of a dangerous life threatening situation in front of a driver Significant force and two hand driving is needed to steer left and right at higher speeds The vehicle is brand new, only 44 miles on it so far
Electrical system, May 18, 2023
The contact owns a 2023 Honda CR-V. The contact stated that while driving at approximately 30 MPH, several warning lights would flash on the instrument panel as the speedometer would fail to operate. The contact stated that the speedometer would read 0 MPH while the vehicle was in motion. The contact notified the dealer after the failure and had the vehicle towed to their location. The contact was informed that the soft set connection wires were loose and needed repair. The vehicle was repaired and the vehicle was returned to the contact; however, the failure returned a few days later upon start of the vehicle. The vehicle was then towed to Burns Honda(325 NJ-73, Marlton, NJ 08053) where a diagnostic determined a defect with the dash harness. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was 1,188.
Visibility, May 8, 2023
The contact owns a 2023 Honda CR-V. The contact stated while driving approximately 60 MPH, the driver's side mirror started to vibrate, making the rear-view image blurry. The contact stated that the passenger’s side mirror was not shaking and provided a steady image while driving. The contact had not taken the vehicle to a local dealer or independent mechanic to have the vehicle diagnosed or repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 23V174000 (Visibility). The failure mileage was approximately 20.
Vehicle speed control, Service brakes, May 5, 2023, crash
I was pulling up to the Subway sandwich shop to pick up my lunch. I was approaching from their back ally (coming from Walgreens next door) so I could not have been going faster than a few miles per hour. As I approached the parking space the car started speeding up so I turned right to keep from going through the building and drove in circles to keep from hitting the buildings. I could not go onto the street because traffic was heavy. I kept pumping the brakes and the car did not stop until I hit a parked car and pushed that car into another car. All airbags deployed. My 16 year old grandson and I were injured, but no individuals were in the parked cars.
Seats, Mar 31, 2023, crash
Seat back collapsed backwards on to the back seat after rear impact accident. Driver slid out under the fastened seatbelt and landed in center of backseat with both feet tangled in the seatbelt.
Vehicle speed control, Mar 31, 2023, crash
I was pulling into a parking place and the had a sudden unintended acceleration. I was not applying pressure to the gas pedal and was easing into the parking spot. When I applied pressure to the brakes, they were extremely hard to push like they were locked up. The car jumped the concrete barrier, took out a pole fence and jumped a sidewalk the fence stopped it short of hitting thee building.
Forward collision avoidance, Mar 25, 2023
The Automatic Emergency Braking abruptly stopped while traveling 50 mph without any obstructions in front of me almost causing a rear end collision from the car behind me. In addition the stop caused minor whiplash.
Lane departure, Forward collision avoidance, Mar 21, 2023, crash
On highway this Honda CR-V was hit by another vehicle 2013 doge at right rear side. Other car was sliding on the road , crossing the lanes and hitting the CR-V. Side airbags were deployed immediately during primary collision. CR-V didn’t stop after that. It turned left from right most lane and hit the median heavily. Lane keeping assistance, frontal collision system, automatic emergency braking did not work properly. It hit the median and all front airbags were deployed. Honda should improve the safety features when it was hit by other car in rear, Honda CR-V should not twist and turn left & make secondary collision.
Electrical system, Mar 1, 2023
On 2/11/23, after having my car less than a month and having fewer than 1000 miles on it, I got a critical warning light that told me to stop driving as soon as possible because my 12 volt battery wasn’t charging and my vehicle was not safe to drive. My car had to be towed to the dealership and the power control unit needs to be replaced. I had no clues that I was going to get this warning so it came as a total shock to me that my car was no longer drivable. Luckily I was in a location where I was able to stop driving very quickly and was not on the highway. I was told this part is like the alternator on a non-hybrid car, so like it’s brain. Had I been in a place where it wasn’t safe to pull over, my car could have stopped abruptly causing a major accident. The vehicle has been inspected at the dealership and a part has been ordered. The earliest it may arrive is 3/14/23. This means my car will be at the dealership for more than 30 days. I thought this would qualify my car as a lemon under the lemon law but the dealer is telling me this is not the case because they have ordered the part and it is back ordered.
Back over prevention, Feb 27, 2023
System does not alert until a vehicle is directly behind our vehicle or does not alert at all. Vehicle was purchased 3 days ago. The front assist does not work or will work after you pull too far forward and already tapped the curb. We stood in front of and side of vehicle and alarm did not sound at all.
Seats, Dec 28, 2022
The back two bolts in the driver seat were never installed at the factory, thus the back of the seat is not attached to the car. The dealership did not notice on the PDI. I drive it for a month before I noticed it.