2023 Honda CR-V
Problems, recalls and owner-reported issues
Steering is the leading concern among 515 owner complaints filed for this model year. This is the 10th highest complaint count among 26 CR-V model years with reports.
Of the 2023 reports, 21 involved a crash and 1 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
SteeringOct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Difficulty steering can increase the risk of a crash.
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Campaign 24V744000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Seats, front assembly, reclinerFeb 16, 2023
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.
Campaign 23V092000 on NHTSA.gov
Representative owner complaints
515 reports, newest first.
Steering, Apr 25, 2025
Steering was stiff and difficult to handle car on turns. Lots of extra effort required when deviating from center. Overcorrection could easily cause an accident. Vehicle was recently acquired by dealership from auction. It needs to be added to the recall list.
Structure, Apr 24, 2025
LEFT SIDE (DRIVERS SIDE) MIRROR VIBRATES AT HIGH SPEEDS. THIS CREATES A DISTORTION WITH THE INABILITY TO SAFELY JUDGE DISTANCES FROM OTHER CARS, ANY OBJECTS NEAR BY, MAKES ATTEMPTS AT LANE CHANGES UNSAFE.
Steering, Apr 22, 2025
It feels difficult to steer at times, almost takes more effort. I am concerned it will continue becoming more difficult and result in an accident. Yes it’s available for inspection. Being unable to steer properly puts my safety, passengers safety, and the safety of my surroundings at risk. Unsure if it’s been reproduced at a service center. It has been inspected, not for this issue. There are absolutely no warning lamps or symptoms prior.
Structure, Apr 10, 2025
The hood seems to wobble/shake during highway speeds. Very noticeable when wind speed is high. Seems to be a common problem with 2023 CRv Hybrids. There should be a recall to have hoods fixed since this is a major safety problem.
Power train, Vehicle speed control, Apr 4, 2025
I own a 2023 Honda CR-V Sport Hybrid and have experienced multiple instances of sudden unintended acceleration. The issue occurs intermittently, typically at low speeds (25–30 mph) during stop-and-go traffic, or when the vehicle transitions from EV to gas mode. During these incidents, the vehicle unexpectedly surges forward for 1–2 seconds, even while the brake pedal is applied. The suspected issue involves the electronic throttle control system or a malfunction during the hybrid system's EV-to-gas transition. There are no warning lights or error codes, and the issue occurs sporadically. The vehicle is available for inspection upon request. This behavior puts both my safety and that of others at risk, especially in heavy traffic or near pedestrians. The unexpected acceleration while braking can lead to rear-end collisions, property damage, or injury, as the vehicle moves unpredictably. Yes. A Honda service technician experienced the issue firsthand while driving my vehicle. He then tested a 2025 CR-V Hybrid and reported similar behavior, suggesting it might be “normal.” However, I strongly disagree, as the acceleration feels unsafe and abnormal. The vehicle has been inspected by the Honda dealership. A formal diagnosis was performed, but they did not find anything unusual. The service center stated they will not proceed further unless I can replicate the issue, which I cannot due to its intermittent nature. The vehicle has not been inspected by police, insurance, or independent mechanics yet. No. There were no warning lamps, alerts, or error messages before, during, or after the sudden acceleration events.
Steering, Apr 1, 2025
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Steering, Apr 1, 2025
I can't control the car properly, because I need to turn the car too much, this is due to the pending market recall and the dealer doesn't fix the problem., they just give excuses, and it's been 5 months and fix the problem.
Electrical system, Other or unspecified, Mar 31, 2025
My system failed when my vehicle was stolen in less than 5 minutes, was not supposed be not so easy to open and my vehicle system was damaged and my door while being locked I had to located my vehicle by a AirTag i have this vehicle for less than two years.
Forward collision avoidance, Mar 28, 2025
The millimeter wave radar has failed. While using adaptive cruise control the vehicle set off many alarms without prior warning. The vehicle suddenly showed that adaptive cruise control, lane keeping, road departure mitigation, frontal collision, low speed parking were no longer functioning and to see a dealer. I was not using frontal collision no road departure mitigation as these features had twice before unexpectedly applied heavy breaking without warning with no obstructions near vehicle. Fortunately no accident occurred but very unnerving to say the least. The dealer has confirmed that the millimeter wave radar has failed and will need replaced. Honda sensing is not very reliable and should be used with caution if used at all
Electrical system, Service brakes, Fuel/propulsion system, Mar 23, 2025, crash
I applied my brake pedal to slow for traffic just before entering a roundabout. I came nearly to a full stop, but then with my foot still on the brake pedal, the car surged forward as if I had floored the gas pedal. I kept pressing very hard on the brake pedal, but the car kept speeding forward. I was able to steer in between 2 oncoming cars without hitting them. My left front tire then hit the curb and the car bounced off a metal traffic sign post. I then went down a steep dirt embankment and crashed into a swale with some large rocks. My car finally came to a stop, rim deep in soft dirt just off the shoulder of the road. I did not notice any warning lights come on. I don't know what system malfunctioned, but it had something to do with fuel delivery and possibly the cruise control and automatic braking functions. I was very lucky I was not injured. This malfunction could have caused a serious and possibly a fatal crash. This malfunction put me and nearby motorists at risk of being hit by an out of control vehicle. I checked the floor mat and it was not displaced. There were no loose objects that could have affected the gas or brake pedals. The police officer accused me of stepping on the gas instead of the brake, but that was definitely not the case, regardless of what he may write in his report. The car is currently at a local collision repair shop. They will be checking with the code reader to see if any codes come up involving the fuel and braking systems. My insurance adjuster has inspected the car through photos taken by the repair shop. The shop is currently taking the car apart to assess further damage underneath. I am expecting a progress report tomorrow or Tuesday, March 25. This malfunction exactly fits the description of "Sudden Unexpected Acceleration". I have found 62 similar cases after a cursory internet search, so this is nothing new.
Steering, Mar 10, 2025
My vehicle, 2023 CRV was purchased through here. Now it has a major Recall and they have been giving me the run around since while we drive an UNSAFE vehicle. As it states, “Due to the improperly manufactured electronic power steering (EPS) gearbox worm wheel and improperly set worm gear spring, friction between the worm wheel and worm gear can rise, resulting in additional steering effort and difficulty, increasing the risk of a crash or serious injury.” I reached out 3 times and was lied too about part not being there. Just talked to Honda, they said part has been available for 2 month now. This is supposed to be done within 60 days, but I haven’t heard back for 5 to 6 months now. Everytime I call, there is no supervisor available and all techs are busy. I have 3 kids that ride in this car and need it fixed asap
Vehicle speed control, Mar 5, 2025
The contact owns a 2023 Honda CR-V. The contact stated while parking the vehicle, while attempting to stop the vehicle, the vehicle accelerated unintendedly, drove over a curb and a sidewalk, drove over a bushy garden, and headed towards a parked vehicle across the sidewalk. The contact slammed on the brake pedal, and the vehicle stopped. There was no warning light illuminated. The contact stated that the annual check-up had been performed on the vehicle two days prior to the failure. The contact was able to drive the vehicle to the residence at slow speeds. The vehicle was towed to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,900.
Steering, Structure, Other or unspecified, Mar 4, 2025
I was in the collision accident on the service road when my new Honda CR-V 2023 started skidding to the left while I was making the smooth turn to the right, the vehicle was pulling to the left side of the road, hitting the metal guardrail on the driver side. Looked like I lost traction and skid from left then to the right , unable to control and maneuver the steering wheel. The vehicle was in steering recall but I was not aware of that, did not receive any notice of the recall. If this accident had never happened I probably would continue driving the unsafe vehicle and be more in a severe crash. The vehicle' steering column did not work and the vehicle was not drivable after the accident, and was towed to the car repair shop. I immediately notified the State Farm insurance about the collision but nobody told me I had to call the police.
Steering, Mar 4, 2025
The steering wheel in my 2023 Honda CR-V Hybrid Sport Touring is "sticking" when going around wide turns on the highway. This issue is not experienced while driving around city streets. It feels like the steering wheel gently locks into place, but can easily be dislodged by giving it a little more turning pressure. The sticking sensation feels as though it has progressively been getting more pronounced in the past few months. This would certainly become a major safety issue if the steering wheel locks up completely at highway speeds. I have contacted the Honda Service Center at my local dealership regarding this issue. No warning lamps or messages appear on the dashboard and the latest Vehicle Health Report which I receive via email every month reports no issues.
Steering, Mar 3, 2025
My local dealer has failed to remedy the defect on my vehicle within a reasonable period of time. It has now been 4 months since I first contacted my dealership about the issue but I have yet to be addressed.
Electrical system, Lane departure, Mar 2, 2025
The lane keeping assist system problem contact your dealer keeps appearing on my dashboard when I start the car and pull away.
Steering, Feb 27, 2025
Steering sticks when driving on the road, like it has worn tooth in a gear. You can feel it in the steering wheel. It also makes the car drift from side to side. The vehicle wants to wander on the roadway.
Steering, Fuel system, Gasoline, Feb 26, 2025
The contact owns a 2023 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (FUEL SYSTEM, GASOLINE) and 24V744000 (STEERING); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Fuel system, Gasoline, Feb 26, 2025
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Fuel system, Gasoline, Feb 20, 2025
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Steering, Air bags, Feb 14, 2025, crash
The contact owns a 2023 Honda CR-V. The contact received a notification of NHTSA Campaign Number: 24V744000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at approximately 25 MPH, the steering wheel abruptly became difficult to steer in either the left or right direction. The vehicle crashed into a tree where it came to a stop. The brake system failure warning light illuminated. The contact stated that the airbags failed to deploy. The vehicle was not deemed a total loss. The vehicle was towed to the contact's home address. The contact's wife sought medical attention for chest, back, and neck pain. A police report was not filed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,000.
Other or unspecified, Fuel/propulsion system, Feb 13, 2025
Recall Notice Issued 11/13/24 Fuel Pump Repair Not Available Yet. Gas mileage has gone down considerably from 35.9 to 29.6 miles per gallon.
Steering, Feb 12, 2025
My vehicle had the steering rack replaced in April 2024 after several visits to the Honda service center for "sticky steering". The vehicle showed improvement and was driven an additional 5-6k miles but then started having the same issue as before, the steering felt tight and got tighter the longer it was driven. Returned vehicle to Honda service center where they performed recall 23V-704 / YFW in Dec 2024. Again, there was an improvement but after driving another 5-6k, steering started getting tight again, the longer it is driven the tighter it gets. Returned vehicle to Honda Service center in February 2025 and was advised the could not find anything wrong and could not replicate the issue after driving 10 miles. There is definitely something "wrong" with the steering but Honda refuses to acknowledge this is still an issue for my specific CRV.
Electrical system, Feb 6, 2025
I am facing issue with Honda CRV Hybrid 2023 Remote Start when temp is below -10°C (when you see freezed car windows) but when i click on lock and unlock i see flash light in the car but when i click Lock + Hold did not see 6 time flash lights(no single flash except for lock) and no remote start. I took to the Honda Dealer they did debugging but not found the issue. there after i connected with honda they mentioned to take to some other Honda Dealer, other honda dealer mentioned when the issue not able to replicate infront of them then they cant take it. I dont know what to do? i requested to check battery and they mentioned it is healthy. any one facing same issue and any suggestions? Note : But at the same time other Honda CRVs 2022 models and cheaper than CRV cars in my parking lot are working.
Engine, Feb 3, 2025
1. Piston rod broke and made a hole in the engine. 2. I was driving and lost the ability to continue to drive on a busy street. 3. Yes. Honda Burien in Washington inspected and reported it to Honda of America. 4. There was a warning that I was overdue for 10K maintenance. I was overdue by a little over 200 miles. No other warning signals were given.