2012 Honda Odyssey
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 245 owner complaints filed for this model year. This is the 17th highest complaint count among 26 Odyssey model years with reports.
Of the 2012 reports, 14 involved a crash and 6 involved a fire. 22 people were injured.
What owners report most often
Recalls and investigations
Seats, mid/rear assemblyNov 17, 2017
Honda (American Honda Motor Co.) is recalling certain 2011-2017 Honda Odyssey vehicles. The second row outboard seats can slide sideways to one of two positions. If a seat is placed between either of the two positions when attaching the seat to the vehicle floor, the seat will not latch properly to the seat striker, allowing the seat to tip forward unexpectedly during braking.
If the seat tips forward during braking, it can increase the risk of injury.
Honda will notify owners, and dealers will install a bracket to the second row outboard floor strikers, free of charge. The recall began April 2, 2018. Owners may contact American Honda Customer Support & Campaign Center at 1-888-234-2138. Honda's number for this recall is S0G.
Campaign 17V725000 on NHTSA.gov
Seats, mid/rear assemblyDec 27, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2011-2016 Odyssey vehicles manufactured August 17, 2010, to October 1, 2015. The affected vehicles have second row outboard seats that have a release lever that allows the seats to move for easier access to the third row of seats. This release lever may remain in the unlocked position allowing the seats to move unexpectedly.
An unlocked second row outboard seat increases the risk of injury to the seat occupant during a crash.
Honda will notify owners, and dealers will install an additional bracket and spring to both second row outboard seats, free of charge. Interim letter has been mailed, and a second notification will be sent . Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KD5.
Campaign 16V933000 on NHTSA.gov
Power train, automatic transmissionApr 15, 2013
Honda is recalling certain model year 2012-2013 CR-V, Odyssey, and model year 2013 Acura RDX vehicles. During sub-freezing temperatures, the brake-shift interlock blocking mechanism may become slow and allow the gear selector to be moved from the Park position without pressing the brake pedal. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard 114, "Theft Protection and Rollaway Prevention."
If the gear selector is moved from the park position without pressing the brake pedal it can allow the vehicle to roll away, increasing the risk of a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. The dealer will install an updated brake shift interlock blocking mechanism free of charge. The recall began on May 13, 2013. Owners may contact Honda at 1-800-999-1009. Honda's campaign recall numbers are S96, S97, and S98.
Campaign 13V143000 on NHTSA.gov
Air bagsJan 18, 2013
Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.
The absence of more than one rivet could alter the performance of the driver's airbag during deployment. This could potentially increase the risk of injury during a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda dealer. The dealer will inspect the driver's airbag module and replace it if necessary, free of charge. The recall began on March 14, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 13V016000 on NHTSA.gov
Suspension, frontDec 22, 2011
HONDA IS RECALLING CERTAIN MODEL YEAR 2012, ODYSSEY VEHICLES MANUFACTURED FROM OCTOBER 31, 2011, THROUGH NOVEMBER 30, 2011. THE RETENTION NUT FOR THE FRONT RIGHT LOWER SUSPENSION DAMPER BOLT MAY NOT HAVE BEEN TIGHTENED TO THE PROPER TORQUE, POTENTIALLY ALLOWING THE NUT TO LOOSEN.
IF THE NUT LOOSENS, THE FRONT HUB ASSEMBLY WOULD ONLY BE ATTACHED BY ONE BOLT, ALLOWING THE WHEEL ASSEMBLY TO SHIFT TO AN EXTREME INWARD ANGLE, RESULTING IN A LOSS OF STEERING, INCREASING THE RISK OF A CRASH.
HONDA CONTACTED ALL NINE OWNERS BY PHONE ON DECEMBER 19, 2011, AND REPAIRED THE VEHICLES AS NECESSARY FREE OF CHARGE. OWNERS MAY CONTACT HONDA AT 1-800-999-1009.
Campaign 11V602000 on NHTSA.gov
Representative owner complaints: service brakes
60 reports, newest first. Show all
Electrical system, Other or unspecified, Service brakes, Jan 7, 2016
THE FRONT BRAKE ROTORS ARE UNDERSIZED AND WILL WARP WITH USE CAUSING VIBRATION DURING BRAKING. THE HOMELINK STAYS ON EVEN AFTER THE CAR IS TURNED OFF WITH KEY REMOVED CAUSING THIEF TO OPEN YOUR GARAGE DOOR WHEN THEY BREAK INTO THE CAR AND HAVING ACCESS TO HOMES BECAUSE THE HOMELINK STAYS ON CONSTANTLY.
Power train, Service brakes, Oct 27, 2015
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. AFTER PARKING THE VEHICLE AND SHIFTING INTO PARK, THE VEHICLE ROLLED AWAY. THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE PREVIOUS OWNER HAD THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V143000 (POWER TRAIN), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000. THE VIN WAS NOT AVAILABLE.
Vehicle speed control, Service brakes, Sep 15, 2015, crash
AFTER MAKING A RIGHT TURN AFTER A FULL STOP, I ACCELERATED TO ABOUT 5 MPH AND WAS ABOUT TO PARK (LESS THAN 20FT FROM STOP SIGN) WHEN THE VEHICLE SUDDENLY ACCELERATED TO A HIGH SPEED. I WAS UNABLE TO BREAK AFTER REPEATEDLY APPLYING PRESSURE ON THE BRAKE PEDAL. I WAS UNABLE TO AVOID A HEAD ON COLLISION. AIRBAGS DEPLOYED INCLUDING THE SIDE BAGS NEXT TO MY 6 YEAR OLD SON. THE VEHICLE WAS PURCHASED 2 MONTHS AGO FROM GROSSINGER HONDA ON WESTERN AVE. IN CHICAGO, A CERTIFIED HONDA DEALER.
Wheels, Service brakes, Aug 31, 2015
WHEN DOING DOWN HILL ON THE FWY ABOUT 65 MILES THE BRAKES START TO SHAKE AND VIBRATE. WHICH IS VERY SCARY. I HAVE READ ONLINE EVERYONE IS HAVING THE SAME ISSUE PROBLEM AND HONDA IS REFUSING TO FIX IT. THEY STATED THE ROUTER NEEDS TO BE RESURFACE BUT THIS IS ONLY 16000 MILES ON THE CAR.. WHICH MAKES NO SENSE.
Steering, Service brakes, Aug 7, 2015
WHILE MOVING APPROXIMATELY 65 MPH DOWN A MODERATE GRADE, I APPLIED LIGHT TO MODERATE BRAKING. I IMMEDIATELY FELT A VIBRATION IN THE FRONT END AND SHAKING IN THE STEERING WHEEL. THIS VIBRATION AND SHAKING ONLY OCCURRED WHILE APPLYING THE BRAKES. THE SENSATION WAS SEVERE ENOUGH TO QUESTION STABILITY OF THE VEHICLE SO I EVENTUALLY VISITED THE DEALERSHIP AND THEY ADVISED ME THAT THE FRONT ROTORS WOULD NEED TO BE REPLACED. IT SEEMS PREMATURE FOR THE ROTORS TO NEED REPLACEMENT AFTER ONLY 29,000 MILES, PARTICULARLY CONSIDERING THAT THE ORIGINAL BRAKE PADS THEMSELVES HAVE PLENTY OF LIFE LEFT. MY CONCERN FOR MY FAMILY'S SAFETY COMPELLED ME TO SPEND OVER $200 TO HAVE THE DEALERSHIP REPLACE THE ROTORS (AT THEIR RECOMMENDATION) WITH NEWLY DESIGNED HONDA ROTORS. THE DEALERSHIP WAS GENEROUS IN GIVING ME A DISCOUNT, (ORIGINAL COST WAS TO BE IN EXCESS OF $300) HOWEVER HONDA CORPORATION REFUSED THE COVER THE COST OF THE REPAIRS WHATSOEVER. I HAVE RESEARCHED THIS ISSUE AND HAVE LEARNED THAT MANY PEOPLE HAVE EXPERIENCED EXACTLY WHAT I HAVE. HONDA'S REDESIGN OF THE ROTORS AND COMMUNICATIONS WITH THE DEALERSHIP CONFIRMS THAT THERE IS A LEGITIMATE PROBLEM WITH THE BRAKES OF THIS VEHICLE. BRAKING AND STEERING CONTROL ARE COMPROMISED WHEN NEEDED MOST- GOING DOWN A HILL AT INTERSTATE SPEED. I BELIEVE THIS TO BE A SERIOUS, ONGOING SAFETY CONCERN FOR THIS VEHICLE AND ACTION SHOULD BE TAKEN. I WANT TO REITERATE THAT THE DEALERSHIP HAS DONE ALL THEY CAN TO FIX THIS PROBLEM, THE INACTION LIES WITH HONDA CORPORATION EXCLUSIVELY. THANK YOU *TR
Service brakes, Jul 27, 2015
HAD TO HAVE MY ROTORS SERVICED AROUND 40,000 MILES FOR BEING WARPED. NOW THE VAN IS AT 59,000 MILES AND THEY ARE WARPED AGAIN. I'VE CALLED HONDA CARE AND THEY WON'T DO ANYTHING ABOUT THE ISSUE. READING ONLINE MANY OTHER CUSTOMERS ARE HAVING THE SAME ISSUE. I'VE OWNED OTHER VEHICLES IN THE PAST AND HAVE NEVER HAD A PROBLEM WITH THE ROTORS. THIS HAS TOO BE A VEHICLE DEFECT TO BE HAVING THIS TYPE OF ISSUE ON A BRAND NEW VEHICLE. THE BRAKE PADS ON THE CARE ARE GOOD.
Service brakes, Jul 4, 2015
AFTER 12K MILES MY VEHICLES BRAKES WERE COMPLETELY WARPED DESPITE NO BRAKE ABUSE OR ABNORMAL DRIVING. HIGH SPEED STOPPED IS AFFECTED BY LACK OF STABILITY. REVIEWING NUMEROUS PUBLICATIONS, ONLINE PUBLICATIONS ETC I HAVE FOUND THAT THIS PARTICULAR MODEL CAR HAS EXTREMELY HIGH RATES OF SEVERE BRAKE WARPAGE WITH NORMAL USE. THE MANUFACTURER IS AWARE OF THE PROBLEM BUT HAS NOT CHANGED THEIR BRAKE DESIGN OR MATERIAL TO COUNTER ACT THE ISSUE.
Service brakes, Jun 9, 2015
NOTICED VIBRATION OF STEERING WHEEL AROUND 27500 MILES AND WAS TOLD THERE WAS WARPED FRONT ROTORS AT THE FRONT
Service brakes, Jan 21, 2015
I HAVE OWNED THIS CAR FROM WHEN IT WAS NEW. EVERY 3000 MILES THE BRAKES AND ROTORS HAVE GONE BAD. THEY HAVE BEEN RESURFACED AND REPLACED BY HONDA 2 TIMES. EACH TIME THE ISSUE OF VIBRATION FROM THE FRONT AND REAR BRAKES RECURRED. I HAVE SINCE RAN OUT OF WARRANTY (60K MILES ON THE ODO). AT 50K I REPLACED THE ROTORS AND PADS WITH AFTERMARKET. THOSE TOO HAVE WARPED. THE BRAKES FOR THIS VEHICLE ARE SIMPLY TOO SMALL AND OVERWHELMED OR THERE IS SOMETHING ELSE ENTIRELY WRONG WITH THESE VANS. I SEE ALMOST HALF OF THE COMPLAINTS ARE ABOUT THIS SAME ISSUE, YET HONDA HAS DONE NOTHING TO ADDRESS IT. HONDA QUALITY OF THE PAST SEEMS TO BE GONE AS ALL PRIOR HONDA'S WERE BULLET PROOF. THIS ONE HAS BEEN NOTHING BUT TROUBLE. *TR
Power train, Service brakes, Engine, Jan 5, 2015
I HAVE HAD THE SAME PROBLEMS THAT EVERYONE HAS SINCE I BOUGHT THIS VAN NEW (MAY 2012). AROUND 41,000 MILES (AUG 2014) HAD WARNING LIGHTS & CODES COME UP. HONDA REPLACED CYLINDERS 1-3 & WORK ORDER ALSO SHOWED SERVICE BULLETIN 13-081, REPLACED UNDER WARRANTY. THEN I SMELLED OIL & SAW A SMALL LEAK IN SEPT 2014. HONDA FOUND LEAKING VALVE COVER GASKET, REPLACED UNDER WARRANTY. TOOK VAN TO FLORIDA. WHEN WE GOT THERE WE HAD TO TAKE THE VAN TO A HONDA SHOP FOR A LOW TONE KNOCKING NOISE WHILE IDLING AND LOUDER WHEN ACCELERATING. THEY HAD THE VAN FOR 4 DAYS. HONDA PROVIDED A FREE RENTAL. HONDA WROTE ON WORK ORDER. 43307 WORN CAMSHAFT LOBE CAUSING KNOCKING NOISE 36108, PERFORMED INSPECTION FOUND NOISE COMING FROM FRONT CYLINDER HEAD, CALLED TECHLINE, TECHLINE INSTRUCTED TO INSPECT FOR WORN CAM SHAFT, PULLED VALVE COVER FOUND CYLINDER #6 INTAKE LOBE WORN. REMOVED AND REPLACED FRONT CYLINDER HEAD CAMSHAFT & CAMSHAFT SEAL. NOISE GONE. IT ALSO RESPONDS BETTER WHEN PUSHING GAS PEDAL & GAS MILEAGE IMPROVED. I BET I HAVE HAD ABOUT $5000 WORTH OF WARRANTY WORK DONE AT THIS TIME JUST FROM UNDER THE HOOD. DURING ALL THIS, I CONTACTED THE BETTER BUSINESS BUREAU & HONDA WAS NOTIFIED. I HAVE BEEN COMPLAINING TO CORPORATE HONDA FROM THE BEGINNING ABOUT THIS VAN & THEY ALWAYS WOULD SAY THAT NOTHING IS WRONG. FINALLY I GET A CALL FROM CORPORATE HONDA TO TELL ME THEY FOUND NOTHING FROM MY VISIT INVOLVING REPLACEMENT OF MY CYLINDERS. BOY WAS HE MISINFORMED AND GOT AN EARFULL. I HAVE ALSO HAD MY FRONT ROTORS RESURFACED (35,657 MILES), GOT A GOODWILL WARRANTY. THEY SHOULD GIVE A GOODWILL WARRANTY WITH ALL THE HONDA VEHICLES WE HAVE BOUGHT. EACH VAN I BUY (1995, 2005, 2012) GETS WORSE AND LASTS FOR A SHORTER LENGTH OF TIME BEFORE I FEEL I CAN'T TRUST IT FOR A TRIP OUT OF TOWN. I AM STARTING TO EXPERIENCE LITTLE ISSUES AGAIN LIKE I DID WHEN I FIRST BOUGHT THIS VAN. *TR
Service brakes, Air, Nov 20, 2014
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED WHILE DRIVING 55 MPH ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL VIBRATED WITHOUT WARNING AND IT WOULD STOP ONCE THE BRAKE PEDAL WAS RELEASED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THE ROTORS WERE WARPED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. THE VIN WAS UNAVAILABLE.
Steering, Service brakes, Nov 3, 2014
MY 2012 HONDA ODYSSEY SHAKES VIOLENTLY WHEN YOU BRAKE AT HIGH SPEED INCLUDING THE STEERING WHEEL AS IF YOU WILL LOSE CONTROL OF THE VEHICLE. THIS WAS REPORTED TO THE HAMILTON HONDA DEALER FOR FIRST TIME IN 28 SEP 2013 WHO RE-SURFACED THE FRONT ROTORS UNDER WARRANTY AT 12428 MILES. THE ISSUE WENT AWAY FOR ABOUT 7000 MILES AND REAPPEARED AT 19963 MILES IN JULY 2014. WHEN I REPORTED THIS TO THE SAME DEALER THEY AGAIN RE-SURFACED BOTH FRONT AND BACK ROTORS + BALANCED ALL WHEELS UNDER WARRANTY. HOWEVER THE ISSUE CAME BACK AGAIN IN 2700 MILES CURRENTLY AT 22645 MILES. THE MECHANIC WENT WITH ME FOR THE TEST DRIVE AND I WAS ABLE TO SHOW HIM HOW THE VEHICLE SHAKES WHEN YOU BRAKE IN SPEEDS EXCESS OF 55 MILES. THE DEALER CHECKED AND SAID ALL THE ROTORS ARE WITHIN SPECS AND CANNOT BE FURTHER RE-SURFACED. I NEVER HAD THIS KIND OF ISSUE IN ANY OF MY OTHER VEHICLES I OWNED SO FAR. THIS ISSUE IS SHOWING UP FOR 3RD TIME BUT IT IS MORE SEVERE NOW. WHAT IS MY WAY FORWARD SINCE AMERICAN HONDA IS NOT COMING BACK WITH ANY RESOLUTION EVEN AFTER COMPLAINING TO THEM (IT IS MORE THAN 9 BUSINESS DAYS TODAY). I REPORTED TO AMERICAN HONDA ON 22-OCT-2014 AFTER SERVICING FROM DEALER. *TR
Service brakes, Oct 26, 2014
WHILE DRIVING THE STEERING WAS SHAKING. SO TOOK IT TO THE DEALER WHO STATED THAT THE ROTORS HAD WARPED AND NEED TO BE RESURFACED. IT APPEARS TO BE TOO SOON SINCE THE BRAKE PADS WERE FINE. SO I DID PAY FOR THE RESURFACING. ANY ONE ELSE HAVING THE SAME PROBLEMS PLEASE REPORT IT. THE ROTORS SHOULD NOT WARP AT 30000 MILES. *TR
Service brakes, Oct 20, 2014
I PREVIOUSLY REPORTED THIS FOR THE SAME PROBLEM AND IT RECURRED. APPLICATION OF BRAKES CAUSE SHIMMY WHEN GOING DOWNHILL. TOOK IT TO DEALER AGAIN UNDER WARRANTY AND THEY AGAIN TURNED ROTORS AND EVENED UP THE BRAKE PADS WHICH DID FIX THE PROBLEM. THE DEALER COULD NOT OFFER A NON-SPECULATIVE EXPLANATION WHY THIS HAS TWICE OCCURRED NOW. *TR
Service brakes, Sep 30, 2014
FOR SEVERAL MONTHS, HAVE NOTICE A SHAKING OF THE AUTOMOBILE WHEN BRAKING. RECENTLY IT HAS BECOME SEVERE ENOUGH THAT I CONSIDERED IT A SAFETY HAZARD AND TOOK TO DEALER. DEALER SERVICE STATED THAT ROTORS WERE WARPED AND NEED TO RESURFACED. SERVICE REP STATED THAT THIS IS FAIRLY COMMON ON ODYSSEY, BUT CONSIDERED NORMAL WEAR AND TEAR. HAVE NEVER SEEN BRAKE ROTORS WARP AT 30K MILES. MAJOR OF MILEAGE ON CAR DUE TO HIGHWAY TRAVEL; NOT STOP AND GO CITY TRAVEL. THIS SEEMS TO BE PREMATURE FOR A BRAKE FAILURE. I AM HAVING THE BRAKE ROTORS RESURFACED (AS RECOMMENDED BY HONDA SERVICE), BUT AM CONCERNED THAT THIS ISSUE WILL RETURN (SINCE THEY WILL BE THE SAME ROTORS). *TR
Exterior lighting, Service brakes, Engine, Sep 29, 2014
I WAS DRIVING MY 2 YEAR OLD HONDA ODYSSEY W/15,000 MILES ON A 35 MPH STATE ROAD IN THE EVENING. ALL OF A SUDDEN THE VAN LOST COMPLETE POWER, EVERYTHING INSIDE WENT BLACK, BRAKES WENT, NO LIGHTS IN OR OUTSIDE WORKING, AND THE STEERING GOT VERY STIFF, MAKING IT DIFFICULT TO STEER THE VAN OFF THE ROAD. MY 5 YOUNG CHILDREN WERE IN THE VEHICLE AS WELL. (AGES 14, 6, 4, 2, & 5 MONTHS). THANKFULLY NO VEHICLES WERE ON THE ROAD IN FRONT OF ME OR STOPPED BC I WOULD HAVE HURT THEM BADLY. I JUST MISSED GETTING REAR ENDED BY 3 OTHER VEHICLES AS WELL. THANKFULLY WE WEREN'T TRAVELING THE BUSY INTERSTATE THAT EVENING, OR THIS COULD HAVE EASILY BEEN FATAL FOR MY WHOLE FAMILY AND POSSIBLY OTHERS AS WELL. PREVIOUS TO THIS (APPROX. 3 MONTHS OR SO) I HAD MADE COMPLAINTS TO THE DEALERSHIP ABOUT A POPPING NOISE IN THE STEERING COLUMN, WHEN A SHARP TURN WAS MADE AND WAS TOLD THAT IT WAS "NORMAL". I ALSO HAVE A CONSTANT VIBRATION IN THE STEERING WHEEL, BRAKE AND GAS PEDAL, WHICH HONDA BALANCED THE TIRES AND RE SURFACED THE ROADERS. FOR A VEHICLE WHICH ALMOST COST ME $36,000 & 2 YEARS OLD WITH LOW MILES, SHOULDN'T BE HAVING THESE ISSUES. THE ISSUE WITH THE COMPLETE LOSS OF POWER NEEDS TO BE DIAGNOSED AND CORRECTLY FIXED, OR TAKEN OFF THE ROAD BEFORE IT CAUSES SOMEONE TO BE SEVERELY INJURED OR KILLED!!!! FIX IT CORRECTLY OR I WANT THE VEHICLE REPLACED OR MY MONEY BACK TO BUY A SAFER VEHICLE....NOT WE'RE UNSURE OF WHAT THE ISSUE IS OR THINK WE FIXED IT. I DON'T NEED MY FAMILY OR ANY OTHERS KILLED. *TR
Steering, Service brakes, Sep 15, 2014
CAR VIBRATES AND SHAKES WHEN ON HIGHWAY AND DECELERATING FROM ABOUT 65 MPH TO EVEN JUST 50 MPH, CONTINUOUS PROBLEM. *TR
Steering, Service brakes, Aug 23, 2014
WHENEVER YOU PRESS THE BRAKES THE STEERING WHEEL SHAKES A LOT. *TR
Steering, Service brakes, Jul 29, 2014
WHEN DRIVING AT HIGHWAY SPEEDS THE STEERING BEGINS TO SHAKE AS SOON AS BRAKES ARE APPLIED (EVEN LIGHTLY). THIS IS MY SECOND HONDA MINIVAN AND I DID NOT HAVE THIS PROBLEM WITH MY PREVIOUS ONE. I'VE ONLY HAD THE CAR FOR 2 YEARS. *JS
Service brakes, Jul 15, 2014
WE ARE ON OUR WAY TO FT. JACKSON SOUTH CAROLINA TO ATTEND OUR DAUGHTERS BASIC COMBAT TRAINING GRADUATION, WITH 4 ADULTS AND 2 CHILDREN ON BOARD WITH BAGS AT CARGO REAR. WHEN DRIVING AT THE SPEED OF 70MPH AND EVERY TIME I APPLIED THE BRAKES I FELT A PRONOUNCE SHAKING, VIBRATION AND PULSATION OF THE STEERING WHEEL, AND FRONT PART OF THE VEHICLE, AND ALSO MY SEATING INFRONT NOTICE IT AND SHE WAS TERRIFIED OF WHAT GONNA HAPPENED. THIS IS HAPPENING THE ENTIRE ROUND TRIP FROM CLEVELAND OHIO TO SOUTH CAROLINA. IM RISKING THE LIFE OF MY FAMILY. WHEN I TRIED TO REPLICATE IT BY MYSELF THE CAR WILL NOT SHAKE. THE DEALER EXAMINE AND STATED THAT FRONT BRAKE ROTORS ARE SLIGHTLY OUT OF ROUND. AND TO REPLACE IT WILL CHARGED ME 379.95 AS WHAT THEY SAID ITS PAST BEYOND 12,000 MILES. VERY UNRELIABLE PARTS THEY PUT, VERY POOR METAL QUALITY OF BRAKE ROTORS CANT WITHSTAND NORMAL FRICTION. *TR
Service brakes, May 21, 2014
WE PURCHASED A 2012 HONDA ODYSSEY ON FEBRUARY 18, 2012 FROM SPREEN HONDA. WE RECEIVE 3 FREE OIL CHANGES AND TIRE ROTATIONS. THE FIRST OIL CHANGE DID NOT INCLUDE A TIRE ROTATION, BUT THE SERVICE DEPARTMENT STATED THAT THE BRAKES WERE IN GREAT SHAPE. THE 2ND OIL CHANGE INCLUDED A TIRE ROTATION. THIS WAS APPROX. IN JUNE OF 2012. AFTER THE TIRE ROTATION, WE EXPERIENCED SOME SHAKING AT HIGHER SPEEDS WHEN WE APPLIED THE BRAKES. TOOK THE VEHICLE BACK TO SPREEN HONDA AND JIM, THE SERVICE MANAGER STATED THE ROTORS WERE WARPED AND IT WAS FROM 'THE HEAT'. HE RESURFACED THEM FOR FREE UNDER THE WARRANTY. IN JUNE OF 2013, WE HAD BOTH FRONT AND REAR BRAKES REPLACED. THE ROTORS WERE RESURFACED AS PART OF THE BRAKE INSTALLATION. WE REPLACED ALL FOUR TIRES IN MARCH OF 2014. THIS WAS THE 2ND SET OF NEW TIRES FOR THIS VAN. AN OIL CHANGE AND TIRE ROTATION WAS DONE BY FIRESTONE ON 5/3/2014. WE EXPERIENCED SHAKING WHEN APPLYING BRAKES, ESPECIALLY DOWN HILL. RETURNED VEHICLE TO FIRESTONE AND TALKED TO THE MANAGER. HE DID A BRAKE INSPECTION AND STATED THE ROTORS WERE WARPED AND THEY DIDN'T HAVE ENOUGH SURFACE ON THEM TO RESURFACE SO THEY WOULD NEED TO BE REPLACED. LOOKED OVER MY RECORDS FOR THE TOYOTA CAMRY I TRADED IN TO SEE THAT THERE WAS NOT A HISTORY OF MISUSE OF BRAKES AND THE ROTORS WERE REPLACED AFTER FIVE YEARS. CALLED HONDA AND SPOKE TO THEIR RECALL DEPARTMENT WHO TOLD ME THERE WERE NO RECALLS. RECEIVED ANOTHER CALL FROM HONDA WHO TOLD ME THERE WAS NOTHING HE CAN DO AND NOTED THE ACCOUNT. TOLD HIM THAT I AM LOOKING FURTHER INTO THIS MATTER AND WILL TAKE IT FROM THERE. CALLED THE SERVICE MANAGER AT SPREEN HONDA AND HAVE YET TO RECEIVE A CALL BACK REGARDING THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Service brakes, May 8, 2014
STEERING WHEEL VIBRATES SEVERELY WHEN BRAKES ARE APPLIED AT HIGHWAY SPEEDS. THE BRAKES WERE HOT DUE TO STEEP DESCENTS WHILE MOUNTAIN DRIVING. STEERING WAS SERIOUSLY IMPAIRED DUE TO EXTREME SHIMMYING EFFECTING THE ENTIRE FRONT END. BRAKING WAS NEARLY IMPOSSIBLE. *TR
Service brakes, Mar 21, 2014
FRONT DISC ROTORS AND BRAKE PADS CAUSE EXTREME SHAKING OF VEHICLE THAT THE DRIVER CAN DETECT THROUGH THE STEERING WHEEL. FIRST DETECTED IN ~EARLY 2013 AT LOW MILES (~20000-25000). TOOK TO DEALER AND THEY INSTRUCTED WE HAD WARPED ROTORS. THEY REFINISHED FOR FREE, BUT I SUSPECTED THAT THE ROTORS MUST BE BAD QUALITY AND ASKED TO REPLACE. THEY DID NOT AND SAID THE REFINISHING SHOULD WORK. IT TEMPORARILY WORKED (NOW AT ~38000 MILES AND STARTED SHAKING AGAIN AT ~30-35K). I HAVE DECIDED TO REPLACE WITH UPGRADED ROTORS AND PADS MYSELF AND NOT WORRY ABOUT LOW QUALITY ROTORS FROM HONDA (VERY DISAPPOINTED IN THIS PROBLEM GIVEN WE LOVED OUR OLDER 2008 MODEL AND THEY DIDN'T FIX PROPERLY, BUT OVERALL VERY HAPPY WITH VEHICLE). NOTICE SEVERAL COMPLAINTS ALL READY POSTED AND KNOW OTHERS THAT HAVE HAD BRAKE ISSUES WITH ODYSSEY THROUGH CHAT BOARDS. DON'T KNOW WHY HONDA IGNORES THE ISSUE WHEN ITS OBVIOUS THE ROTORS ARE POOR QUALITY. *TR
Service brakes, Jan 22, 2014
VEHICLE SHUDDERED WHILE BRAKING AT 30-70 MPH ESPECIALLY WHEN GOING DOWNHILL, ALSO CAUSING STEERING WHEEL TO SHAKE BACK AND FORTH. TOOK VEHICLE TO THE DEALER TODAY AND THEY FOUND WARPED ROTORS WHICH SEEMS UNUSUAL IN THIS LOW MILEAGE VEHICLE. THE DEALER RESURFACED THE ROTORS AND RE-INSTALLED WITH NEW BRAKE PADS AT NO CHARGE. *TR
Service brakes, Jan 11, 2014
AT HIGHWAY SPEEDS WHILE APPLYING THE BRAKES THE CAR HAS EXTREMELY BAD VIBRATION AND THE CAR HAS TROUBLE SLOWING DOWN. I FIRST NOTICED THIS WAS OCCURRING AT ABOUT 22000 MILES. WHEN THE BRAKES GOT WARM AND WHILE GOING HIGHWAY SPEEDS OR DRIVING DOWN HILL THE CAR WOULD VIBRATE SO BAD IT SHAKES THE STEERING WHEEL AND MY ARMS. I TOOK IT TO THE DEALER AND THEY SAID THE BREAKS WERE WARPED, BUT THAT IT WAS OK TO DRIVE. I DROVE THE CAR A LITTLE MORE BUT TOOK IT BACK TO THE DEALER TO LOOK AT AGAIN BECAUSE IT JUST DOESN'T FEEL SAFE. THEY RECOMMENDED NEW BRAKES AND ROTORS, THE BREAKS WERE ONLY HALF WAY WORN. AS WITH THE TIME BEFORE THEY SAID IT WAS MY DRIVING, BUT I DON'T DRIVE BAD, AND I WOULD HAVE TO PAY FOR IT. IF THIS WAS NORMAL WEAR I WOULD PAY, BUT I FEEL LIKE THIS IS A DEFECT AND NEEDS TO BE LOOKED INTO FURTHER. HONDA NEEDS TO CORRECT THIS DEFECT. *TR