2016 Honda Odyssey
Problems, recalls and owner-reported issues
Engine is the leading concern among 270 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Odyssey model years with reports.
Of the 2016 reports, 9 involved a crash and 2 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Seats, mid/rear assemblyMar 13, 2018
Honda (American Honda Motor Co.) is recalling certain 2014-2016 Honda Odyssey vehicles. The second row outboard seats have a lever to fold the seatback and slide the seat forward to access the third row seats. Due to a manufacturing error, if the walk-in release lever is used to fold a fully reclined left outboard seatback forward, the seatback may stay in the unlocked position (free-folding) or unexpectedly unlock without engaging the walk-in or recliner lever.
An unlocked second row left outboard seatback increases the risk of injury to the seat occupant during a crash.
Honda will notify owners, and dealers will confirm proper operation of the second row left outboard seatback, and install a support bracket to the seat recliner. If the seatback cannot lock, dealers will replace the seatback frame assembly. These repairs will be performed free of charge. The recall began May 7, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X0R.
Campaign 18V170000 on NHTSA.gov
Seats, mid/rear assemblyNov 17, 2017
Honda (American Honda Motor Co.) is recalling certain 2011-2017 Honda Odyssey vehicles. The second row outboard seats can slide sideways to one of two positions. If a seat is placed between either of the two positions when attaching the seat to the vehicle floor, the seat will not latch properly to the seat striker, allowing the seat to tip forward unexpectedly during braking.
If the seat tips forward during braking, it can increase the risk of injury.
Honda will notify owners, and dealers will install a bracket to the second row outboard floor strikers, free of charge. The recall began April 2, 2018. Owners may contact American Honda Customer Support & Campaign Center at 1-888-234-2138. Honda's number for this recall is S0G.
Campaign 17V725000 on NHTSA.gov
Seats, mid/rear assemblyDec 27, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2011-2016 Odyssey vehicles manufactured August 17, 2010, to October 1, 2015. The affected vehicles have second row outboard seats that have a release lever that allows the seats to move for easier access to the third row of seats. This release lever may remain in the unlocked position allowing the seats to move unexpectedly.
An unlocked second row outboard seat increases the risk of injury to the seat occupant during a crash.
Honda will notify owners, and dealers will install an additional bracket and spring to both second row outboard seats, free of charge. Interim letter has been mailed, and a second notification will be sent . Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KD5.
Campaign 16V933000 on NHTSA.gov
Seats, mid/rear assemblyDec 27, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2016 Odyssey vehicles manufactured September 23, 2016, to October 24, 2016. The affected vehicles have a second row center seat with a horizontal adjuster bar that may stick in the unlocked position, allowing the seat to unexpectedly slide. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seat Systems."
An unlocked second row center seat may increase the risk of injury to the seat occupant in the event of a crash.
Honda will notify owners, and dealers will inspect the slide function and replace the horizontal position adjustment bar, as necessary, free of charge. The recall began February 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KD4.
Campaign 16V932000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJun 9, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
A fuel leak in the presence of an ignition source may result in a fire.
Honda will notify owners, and dealers will replace the fuel tanks, free of charge. Owners may contact Honda/Acura customer service at 1-888-234-2138. The recall began on July 29, 2016. Honda's numbers for this recall are KA9 (Honda vehicles) and KB0 (Acura vehicles).
Campaign 16V417000 on NHTSA.gov
Representative owner complaints
270 reports, newest first.
Structure, Apr 28, 2020
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING, AN AUDIBLE BEEPING ALARM INDICATED THAT A DOOR WAS AJAR, EVEN THOUGH ALL DOORS WERE CLOSED. THE CONTACT INDICATED THAT THE ALARM WAS CONSTANT AND WAS ONLY DEACTIVATED WHEN THE VEHICLE WAS NOT IN MOTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 28,000.
Engine, Apr 20, 2020
SUDDEN LOSS OF ENGINE POWER WHILE ATTEMPTING TO MERGE ON A HIGHWAY. FORTUNATELY I HAD A SHOULDER TO ESCAPE ONTO AS I COULD NOT MAKE IT UP TO HIGHWAY SPEED AND COULD NOT MERGE. FOUND OUT AFTERWARDS THAT THE CAUSE WAS SPARK PLUG FOULING AS A BUILD UP OCCURS DURING ECO MODE AS OIL BYPASSES THE PISTON RINGS ON CYLINDERS EQUIPPED WITH THE HONDA VCM (VARIABLE CYLINDER MANAGEMENT) SYSTEM. THE BUILD UP CONTINUES UNTIL THE ENGINE BEGINS TO MISFIRE AND TRIGGERS THE CHECK ENGINE LIGHT AND THE ENGINE RUNS ROUGH, STUMBLES AND DRIVES IN 'LIMP ALONG' MODE. THIS PROBLEM HAS OCCURRED MULTIPLE TIMES (FIRST OCCURRENCE 03/25/2019, LATEST OCCURRENCE 04/16/2020) AND MY LOCAL HONDA SERVICE CENTER HAS FOUND DIAGNOSTIC TROUBLE CODE P0302 INDICATING A MISFIRE CONDITION IN CYLINDER #2. HONDA SERVICE PEOPLE CALL IT THE 'PISTON RING PROBLEM' AS IT IS A WELL KNOW MANUFACTURING DEFECT THAT HONDA DESCRIBES IN TSB 13-081 AND RESULTED IN A CLASS ACTION LAWSUIT (CASE NO. 3:12-CV-1377-SI) AGAINST HONDA. THE LAWSUIT WAS SETTLED IN 2014 AND ALL 2008 THRU 2013 HONDA ODYSSEY MODELS WERE COVERED AND GIVEN AN EXTENDED 8 YEAR UNLIMITED MILEAGE DRIVE TRAIN WARRANTY IN THE SETTLEMENT. APPARENTLY THE DEFECT WAS NOT CORRECTED IN LATER MODELS AS MY 2016 HONDA ODYSSEY IS NOW EXHIBITING THE SAME EXACT SYMPTOMS. MY HONDA WAS 3 YEARS OLD AND HAD 69K MILES AT THE TIME OF THE FIRST OCCURRENCE. THE PROBLEM HAS REOCCURRED MULTIPLE TIMES AND YET HONDA HAS DECLINED TO COVER THE $3000 COST OF REPLACING THE PISTON RINGS (AS RECOMMENDED BY THE HONDA SERVICE CENTER) STATING THAT MY VEHICLE IS OUT OF WARRANTY AND MY VIN IS NOT COVERED BY THE SETTLEMENT.
Structure, Mar 18, 2020
2016 HONDA ODYSSEY. DRIVER SIDE SLIDING DOOR LATCHES FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE MADE A BEEPING NOISE AND THE DOOR LIGHT ILLUMINATED WHEN THE DOORS WERE NOT LATCHED. TOOK THE VEHICLE TO VIC BAILEY HONDA HONDA (500 E DANIEL MORGAN AVE, SPARTANBURG, SC 29302) WHERE IT WAS DIAGNOSED AS A SUN SENSOR DEFECT AND RETURNED TO OWNER. OWNER GOT VEHICLE HOME AND THE BEEPING OCCURRED AGAIN. OWNER TOOK VEHICLE BACK TO VIC BAILEY HONDA, AND WAS QUOTED AN ESTIMATE OF $700 FOR THE REPAIRS. THE MANUFACTURER WAS NEVER NOTIFIED BY VIC BAILEY HONDA, NOR DID VIC BAILEY HONDA OFFER TO NOTIFY MANUFACTURER EVEN WHEN ASKED TO DO SO BY THE OWNER, SO OWNER WILL FILE COMPLAINT TO MANUFACTURER. OWNER DISCOVERED NHTSA CAMPAIGN NUMBER: 18V795000 (LATCHES/LOCKS/LINKAGES) FOR THE 2018 HONDA ODYSSEY, WHICH IS LIKELY ASSOCIATED WITH THE 2016 ODYSSEY FAILURE. THE BEEPING IS CONTINUOUS UNLESS THE AUTOMATIC BACK SLIDING DOOR SWITCH IS OFF. BEEPING OCCURS WHEN IN REVERSE OR FORWARD, NOT WHEN STOPPED. DRIVER SLIDING DOOR CLOSED AND LOCK THEN REAR MOTOR WOULD UNLOCK. IT NEEDS A NEW LEFT SLIDE DOOR REAR MOTOR/LOCK ASSEMBLY. TECH RECOMMENDS NEEDS LEFT REAR SLIDE DOOR LOCK ASSEMBLY. ASR REPLACED SLIDING DOOR REAR LATCH LOCK ASSEMBLY. INSTALLED NEW LEFT SLIDING DOOR REAR LATCH LOCK ASSEMBLY AND NOT THE DOOR SHOWS CLOSED. BEEPING IS NOT OCCURRING AT THIS TIME. THE VEHICLE HAS BEEN REPAIRED IN THE AMOUNT OF $700.76. THE FAILURE MILEAGE WAS 29,000 WHEN FIRST NOTICED, BUT NOW IS 57,000.
Electrical system, Mar 16, 2020
WHILE DRIVING, THE SLIDING DOORS OPEN SENSOR WILL GO OFF. THIS CREATES A MAJOR DISTRACTION WHILE DRIVING AS IT IS A CONSTANT BEEP TRYING TO ALERT YOU THAT YOUR DOORS ARE OPEN. OBVIOUSLY WHILE DRIVING, MY DOORS ARE CLOSED. THIS HAPPENS AT LEAST ONCE A WEEK IN WHICH I AM FORCED TO SHUT OFF THE POWER SLIDING DOORS.
Power train, Mar 12, 2020
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE COMING TO A STOP AT A STOP SIGN, THE ENGINE REVVED UP DESPITE THE CONTACT'S FOOT BEING ON THE BRAKE PEDAL. THE CONTACT HAD TO PLACE THE VEHICLE INTO PARK AND TURNED OFF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO GERALD JONES HONDA LOCATED AT (4022 WASHINGTON RD MARTINEZ GA 30907, (706)228-7000). THE MECHANIC WAS UNABLE TO DIAGNOSE OR PROVIDE THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON 3-11-20 WHO STATED THAT THE FAILURE MAY BE DUE TO A DEFECTIVE TRANSMISSION SENSOR. THE ECU WAS REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200. *LN*JB
Power train, Jan 30, 2020
THE CAR SHAKES WHEN YOU PUSH ON THE GAS PEDAL
Latches/locks/linkages, Dec 27, 2019
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE SLIDING DOOR LATCHES FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE MADE A BEEPING NOISE AND THE DOOR LIGHT ILLUMINATED WHEN THE DOORS WERE NOT LATCHED. THE CONTACT TOOK THE VEHICLE TO COMMONWEALTH HONDA (6 COMMONWEALTH DR, LAWRENCE, MA 01841) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS QUOTED AN ESTIMATE OF $1,400 FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT FILED A COMPLAINT. THE MANUFACTURER AGREED TO PAY FOR 70% OF THE REPAIR. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 18V795000 (LATCHES/LOCKS/LINKAGES) FOR THE 2018 HONDA ODYSSEY, WHICH HE ASSOCIATED WITH HIS 2016 ODYSSEY FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 41,000. *JS
Electrical system, Dec 22, 2019
REAR DOOR CAN NOT BE OPENED IN THE COLD WEATHER. REAR DOOR CAN ONLY BE OPENED IN THE WARM WEATHER
Air bags, Nov 25, 2019, crash
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. WHILE DRIVING 65 MPH, THE VEHICLE CRASHED INTO A DEER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP FOR REPAIRS TO THE FRONT END. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT IT WAS A MINOR CRASH AND THE AIR BAGS WERE NOT DESIGNED TO DEPLOY DURING MINOR CRASHES. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
Electrical system, Electronic stability control (ESC), Engine, Nov 12, 2019
INITIALLY NOTICED STARTING PROBLEM WHERE CAR WONT START. THEN GOT A P060A CODE AND VSA LIGHT NOTICED LOW BATTERY AND HOOKED UP A BATTERY CHARGER. I NOTICED A CLICKING SOUND LIKE THE STARTER WAS ENGAGING SEVERAL TIMES AND ALL THE CABIN LIGHTS WERE ON, ALL ON ITS OWN. I HAVE NOTICED THE CABIN LIGHT WAS ON BEFORE WHEN I FIRST CAME TO THE CAR AND I SIMPLY THOUGHT THAT KIDS OPENED THE DOOR BEFORE ME. NOW I AM SUSPICIOUS THAT THE CAR IS RUNNING THE STARTER AND TURNING ON THE CABIN LIGHT IS DRAINING THE BATTERY. THIS ISSUE MIGHT OCCURRED EARLIER AS I HAD TO CHANGE THE BATTERY AFTER ABOUT 2 YRS. AFTER THE CAR WAS BOUGHT NEW. THIS CAR IS EQUIPPED WITH PUSH BUTTON START.
Air bags, Oct 21, 2019
WENT TO TURN RIGHT GETTING OFF THE HIGHWAY AND THE WHOLE PASSENGER SIDE AIRBAGS WENT OFF. WAS JUST TURNING THE CORNER AND BOOM THE WHOLE SIDE, I HAD JUST STARTED TO MOVE SO WAS NOT EVEN GOING 10MPH. DID NOT HIT ANYTHING JUST TURNING AT THE EXIT LIGHT.
Other or unspecified, Oct 10, 2019
CAR WAS PARKED IN PARKING LOT. I UNLOCKED SIDE DOORS AND PLACED MY PURSE WITH MY KEY FOB INSIDE AND STRAPPED ONE 4 YEAR OLD INTO ONE CAR SEAT IN PASSENGER MIDDLE SEAT AND THEN ANOTHER 4 YEAR OLD IN DRIVER'S SIDE MIDDLE SEAT CARSEAT. I HIT THE DOOR CLOSE BUTTONS RESPECTIVELY. I THEN WENT TO OPEN THE DRIVER'S SIDE DOOR TO ENTER AND THE DOOR WAS LOCKED. I THEN TRIED THE SLIDER BEHIND ME AND THAT WAS LOCKED, TOO. I WALKED AROUND ALL THE DOORS OF THE VAN AND ALL WERE LOCKED. THE KEY AND THE PRESCHOOLERS WERE ALL IN THE CAR. I COAXED ONE 4 YEAR OLD WHO COULD GET OUT OF HIS CAR SEAT TO CLIMB UP FRONT TO UNLOCK THE DOOR MANUALLY BUT UPON ME WATCHING THE DOOR WOULD NOT UNLOCK FROM THE INSIDE EITHER. HER CHECKED THE PASSENGER DOOR WHICH ALSO WOULD NOT UNLOCK. I ATTEMPTED TO GET HELP IN THE PARKING LOT FOR SOMEONE TO GO INTO THE STORE AND GET HELP BUT NO-ONE CAME. THE 4 YEAR OLD ON THE OTHER SIDE OF THE GLASS WAS FRANTIC AS I KEPT TRYING TO OPEN ALL OF THE DOORS. I FINALLY GOT HIM TO GET IN MY PURSE AND WAS TRYING TO HELP HIM, THROUGH THE GLASS, TO UNLOCK THE PHONE TO CALL 911 WHEN THE CAR ALARM ENACTED AND ALTHOUGH MY CAR DOOR STILL WOULDN'T OPEN THE OTHER 4 YEAR OLD MANAGED TO MANUALLY DISENGAGE THE LOCK ON THE DRIVER'S SIDE SLIDING DOOR TO ENABLE ME TO CLIMB THROUGH AND START THE CAR. NO HELP CAME AND I'M JUST GRATEFUL THEY WERE NOT YOUNGER AND I WASN'T HOTTER OUTSIDE. THE 4 YEAR OLDS WERE TERRIFIED. I SPOKE WITH HONDA SERVICE ON THE PHONE AND THE EMPLOYEE SAID IT DIDN'T SOUND ELECTRICAL OR MECHANICAL AND FELT NO NEED FOR ME TO BRING MY VEHICLE IN.
Electrical system, Other or unspecified, Oct 8, 2019
ONE DAY AFTER CHANGING ENGINE OIL AT HONDA DEALERSHOP LAST WEEK MONDAY, THERE WAS FLICKERING ON DASH BOARD AFTER TURNING THE POWER OFF. THE SYMPTOM WAS GETTING WORSE AND ON SUNDAY AND MONDAY (YESTERDAY), THE CAR HORN HONKING ITSELF. AND YESTERDAY, THE DASH BOARD POWER COULDN'T BE TURNED OFF WHEN I TURNED THE POWER SWITCH OFF (ENGINE OFF LUCKILY) AND THE FLICKERING GOT WORSE LAST NIGHT. SO, I DID UNPLUG THE BATTERY WITH A WORRY OF FULLY DRAINED BATTERY OVERNIGHT. TODAY MORNING, I PLUG THE BATTERY BACK AND GET THE SAME ISSUE, AND LUCKILY IGNITE THE ENGINE AND WENT TO DEALER SHOP AGAIN. THEY DID DIAGNOSIS AND SAID KEYLESS ACCESS CONTROL UNIT NEEDS TO BE REPLACED. HERE IS THE SUMMARY OF THE SYMPTOMS: LAST WEEK FLICKERING DASH BOARD WITH FCW SYSTEM FAILED. AND HONKING ITSELF WITH KEEPING FLICKERING. YESTERDAY, I SAW ERROR MESSAGE OF "KEYLESS SYSTEM ERROR". AND I WENT TO DEALERSHOP IN THIS MORNING. HERE IS MY SPECULATION: DURING OIL CHANGE, THERE WAS OIL SPILLING, WHICH CAUSES SHORTING OF CIRCUITRY (OR TECHNICIAN ACCIDENTLY HIT SOME PARTS INSIDE). IT CAUSES FREQUENT ON/OFF OF ELECTRONIC SYSTEM, ENDING UP BREAKING THE KEYLESS ACCESS CONTROL UNIT. THE DEALER DIDN'T SAY ANYTHING, BUT CHARGED ME TO REPLACE THE PARTS SINCE MY CAR IS OUT OF WARRANTY.
Power train, Oct 1, 2019
VEHICLE IS HESITANT WHEN ACCELERATING AND JOLTS WHEN SHIFTING AND DOWN SHIFTING. I HAD MY VEHICLE SERVICED FOR A SERPENTINE BELT AND I WAS TOLD THE TIMING BELT TENSIONER WAS LEAKING SO THAT HAD TO BE CHANGED ALSO. EVERYTHING WAS 'CHECKED OUT' BY A CERTIFIED HONDA SPECIALIST AND THEY DIDN'T FEEL THE ISSUE. IT'S BECOMING WORSE.
Vehicle speed control, Service brakes, Engine, Sep 30, 2019
WHILE MAKING LEFT TURN ACCELERATED AFTER PRESSING THE BRAKE. THIS HAPPENED ON A CITY STREET.
Structure, Sep 13, 2019
ON SEPTEMBER 12TH 2019, AROUND 11PM I WAS DRIVING APPROX 45MPH ON A ROAD WITH NO OTHER CARS IN SIGHT. IT WAS ONE OF THE HOTTEST DAYS OF THE YEAR WITH THE HEAT INDEX THAT DAY OVER 100 DEGREES F. WHILE I WAS DRIVING THERE WAS A LOUD EXPLOSION ABOVE MY HEAD. AFTER RECOVERING FROM THE SHOCK, I LOOKED UP AND DISCOVERED THAT THE SUNROOF HAD SHATTERED COMPLETELY (STILL TOGETHER). I PULLED OVER. THERE WAS NO HOLES OR NICKS BUT A LARGE OUTWARD PROTRUSION AS IF THE IT EXPLODED OUTWARD FROM THE INTERIOR OF THE CAR. AS I DROVE IT HOME SOME OF THE TOP PIECES OF THE CRACK EVENTUALLY BROKE AWAY FORMING A HOLE. THE NEXT MORNING I TOOK IT INTO THE HONDA DEALERSHIP AND THEY DIDN'T EVEN LOOK AT IT BUT JUST CLAIMED THAT A ROCK MUST HAVE HIT IT. THEY TOLD ME THE LARGE UPWARD PROTRUSION WAS CAUSED MY DRIVING WIND AFTER THE CRACK HAD HAPPENED (BUT I PULLED OVER INSTANTLY). THIS SEEMS INCREDIBLY DANGEROUS AND I AM SAD THAT THE DEALER WON'T EVEN AKNOWLEDGE THE POSSIBILITY OF A DEFECT IN THE SUNROOF GLASS.
Structure, Aug 26, 2019
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT BOTH THE REAR DRIVER AND PASSENGER SIDE SLIDING DOORS FAILED TO FUNCTION PROPERLY. WHEN PRESSING THE AUTOMATIC BUTTON TO CLOSE THE DOORS, THE DOORS REVERSED INSTEAD OF MOVING FORWARD TO CLOSE. THE CONTACT STATED THAT THE DOORS COULD ONLY CLOSE MANUALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE PARTS THAT NEEDED TO BE REPLACED WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,000.
Other or unspecified, Aug 25, 2019
OIL OR FUEL LEAK FOUND AFTER DRIVING VEHICLE. WONDERING IS IT RELATED TO SAFETY#16V41700. AS WELL AS EXCESSIVE RUST ON LATCH/MUFFLER, PARKS OF THE ENGINE.
Seats, Aug 21, 2019
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT THE SECOND ROW DRIVER'S SIDE SEAT WOULD NO LONGER LATCH INTO THE FORWARD POSITION, WHICH CAUSED THE BACK SUPPORT TO BECOME LOOSE. THE VEHICLE WAS TAKEN TO GWINNETT PLACE HONDA (3325 SATELLITE BLVD, DULUTH, GA 30096, 678-534-2208) WHERE IT WAS DIAGNOSED THAT THE FRAME WAS DAMAGED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 09804235. THE MANUFACTURER STATED THAT THEY WOULD PROVIDE GOODWILL ASSISTANCE FOR THE REPAIR; HOWEVER, THE CONTACT WOULD HAVE TO PAY A SMALL FEE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. *TT *TR
Other or unspecified, Jun 24, 2019
SUNROOF EXPLODED IN CAR WHILE PARKED IN A GARAGE.
Power train, Jun 23, 2019
THE VAN JUDDERS PERIODICALLY AT SPEEDS BELOW 50MPH. THE JUDDERING IS BAD ENOUGH TO BE A SAFETY ISSUE. THE TORQUE CONVERTER SOFTWARE HAS BEEN UPDATED AND TRANSMISSION FLUID FLUSHED MULTIPLE TIMES WITHOUT SOLVING THE ISSUE. THE TRANSMISSION SHIFTS ERRATICALLY AND JERKS THE VAN RENDERING IT UNSTABLE. MULTIPLE CUSTOMERS HAVE REPORTED THE SAME ISSUE WITH THIS MODEL.
Seats, Apr 12, 2019
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT THE WALK-IN RELEASE LEVER TO THE SECOND ROW OUTBOARD SEAT WOULD NOT REMAIN IN THE LOCK POSITION. THE CONTACT HAD TO MANUALLY LOCK THE SEAT IN ORDER FOR IT TO REMAIN IN POSITION. THE VEHICLE WAS TAKEN TO HONDA OF SANTA MARIA (XXX), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAIILURE MILEAGE WAS APPROXIMATELY 56,442. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Wheels, Mar 27, 2019
THE INNER TIRE ROD UNTHREADED FROM THE OUTER TIRE ROD IN THE FROM PASSENGER TIRE AND LOCKED MY RIGHT TIRE DISABLING THE CAR
Steering, Service brakes, Mar 14, 2019
AFTER 38000 MILES, MY STEERING WHEEL BEGAN TO MAKE A CLICKING/POPPING SOUND WHEN TURNING AT A VERY SLOW SPEED, I TOOK IT IN AND THE DEALER/SERVICE CENTER SAID THERE WAS A SERVICE BULLETIN, BUT IT WASN'T A SAFETY HAZARD, ALSO SAID THE VAN HAD A SIMILAR ISSUE WITH STRUTS (SAFETY BULLETIN ISSUED FOR THOSE AS WELL). EXTREMELY DISAPPOINTED THAT A VEHICLE WITH THIS LOW MILES AND SUCH A GOOD REPUTATION FOR QUALITY WOULD HAVE SUCH ISSUES AND I FIND IT HARD TO BELIEVE HOW THE STEERING AND STRUTS ARE NOT A SAFETY ISSUE. PRIOR TO THESE ISSUES, MY RACK AND PINION STARTED LEAKING, WHICH IS UNHEARD OF AT 35000 MILES.
Structure, Latches/locks/linkages, Feb 27, 2019
THE PASSENGER SIDE SLIDING DOOR OPENS UP AUTOMATICALLY AS THE CAR IS IN MOTION. THE VAN IS SET TO LOCK ALL DOORS WHEN TAKEN OUT OF PARK. THE VAN DOESN'T GO INTO PARK THUS ALLOWING THE SLIDING DOOR TO OPEN. THIS IS THE SECOND ROW OF THE VAN WHERE MY CHILDREN SIT. WHEN IT HAS OPENED, ON ITS OWN, MY CHILD HAS BEEN SITTING THERE. THE DEALERSHIP CAN'T FIGURE OUT WHAT IS CAUSING THE DOOR TO OPEN OR WHY THE DOORS DON'T LOCK. *TR