2020 Honda Odyssey
Problems, recalls and owner-reported issues
Forward collision avoidance is the leading concern among 472 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Odyssey model years with reports.
Of the 2020 reports, 4 involved a crash and 1 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraJul 1, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. Water may enter into the rearview camera, which can cause the rearview camera image to fail to display when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed August 24, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is HOX. This recall expands previous NHTSA recall number 20V438. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.
Campaign 26V423000 on NHTSA.gov
Air bags, sensor, occupant classification, front passengerMay 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Air bags that deploy unintentionally during a crash increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Campaign 26V332000 on NHTSA.gov
Air bags, air bag/restraint control module, softwareApr 9, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2022 Odyssey vehicles. A software programming error can cause the side and side curtain air bags to deploy unexpectedly.
Air bags that deploy unexpectedly can increase the risk of injury.
Dealers will reprogram the supplemental restraint system (SRS) electronic control unit (ECU) software or replace the ECU, as necessary, free of charge. Owner notification letters were mailed May 27, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is UNW. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning April 16, 2026. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Campaign 26V227000 on NHTSA.gov
Air bags, sensor, occupant classification, front passengerFeb 1, 2024
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
An air bag that deploys unintentionally during a crash can increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Campaign 24V064000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Back over prevention, display functionJun 15, 2023
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Campaign 23V431000 on NHTSA.gov
Visibility, rearview mirrors/devices, exteriorMar 16, 2023
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Campaign 23V174000 on NHTSA.gov
Seat belts, front, buckle assemblyMar 9, 2023
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.
Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.
Campaign 23V158000 on NHTSA.gov
Fuel system, gasoline, storageJan 14, 2021
Braun Corporation (Braun) is recalling certain 2018-2021 Braun-modified Honda Odyssey vehicles. The fuel tank assembly installed by Braun may be susceptible to the fuel tank overfilling into the charcoal canister. If the charcoal canister fills with a sufficient amount of fuel, fuel may leak out.
A fuel leak in the presence of an ignition source may increase the risk of fire.
Braun will notify owners, and dealers will inspect vehicles. If evidence of a fuel leak is present, a new fuel tank assembly and a new Honda charcoal canister will be installed, free of charge. The recall began February 22, 2021. Owners may contact Braun customer service at 1-800-488-0359.
Campaign 21V010000 on NHTSA.gov
Electrical system, softwareJul 28, 2020
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Campaign 20V440000 on NHTSA.gov
Back over prevention, sensing system, cameraJul 28, 2020
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Campaign 20V439000 on NHTSA.gov
Back over prevention, sensing system, cameraJul 28, 2020
American Honda Motor Co. (Honda) is recalling certain 2019-2020 Odyssey vehicles. Water may get into the rearview camera mounting holes and enter the camera lens and cause a distorted image, or no image at all. Additionally, if the rearview camera view mode is set to top-down view, or switched from that view to another mode in a bright environment, the image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."
A distorted or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Honda will notify owners, and dealers will replace the rearview camera, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is W83.
Campaign 20V438000 on NHTSA.gov
Latches/locks/linkages, doors, latchJul 28, 2020
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. Water may enter the outer door handle cables for the sliding doors. If this occurs, the outer door handle cables may freeze in cold temperatures, preventing the front and rear sliding door latches from securely latching.
A power sliding door that fails to latch may open while moving, increasing the risk of injury.
Honda will notify owners, and dealers will replace the power sliding door outer handle cables, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is A88.
Campaign 20V437000 on NHTSA.gov
Electrical system, wiringFeb 6, 2020
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. The wire harness for the third row seat accessory power outlet may get pinched between the unibody and rear trim panel, possibly damaging the wires and causing an electrical short.
An intermittent electrical short could overheat the wire harness, increasing the risk of a fire.
Honda will notify owners, and dealers will inspect the third row seat accessory power outlet wire harness for damage, replacing it as necessary. If no damage is found, the dealer will apply protective tape and re-route the harness. All repairs will be performed free of charge. The recall began March 16, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T6U.
Campaign 20V066000 on NHTSA.gov
Representative owner complaints: electrical system
164 reports, newest first. Show all
Electrical system, Back over prevention, Aug 28, 2023
The contact owns a 2020 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V431000 (Back Over Prevention). The contact stated that on several occasions while driving at various speeds, there was a static sound from from the radio. The vehicle was not diagnosed. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.
Electrical system, Engine, Fuel/propulsion system, Aug 23, 2023
At a stop light the engine idle shutoff feature shut off the engine. Then a few moments later the entire vehicle shut off. I could not turn the vehicle back on after trying several times to do so. After about five attempts the vehicle turned back on in park gear. During this time the light turned green and the vehicle would not turn on, cars behind began honking. This has happened a few times since owning the vehicle. I was dead in the middle of a busy intersection. I have asked the dealer to look at the electrical system as there have been several anomalies but it checks out fine. I replaced the battery thinking that might be the problem but did not work. I believe it is the same problem as PE22005
Electrical system, Engine, Fuel/propulsion system, Aug 17, 2023
On at least 5 occasions the car has not restarted after going into auto idle while stopped. Normally after pressing the brake pedal all the way down while stopped, the engine will shut off and then restart after releasing pressure from the brake pedal. When it doesn't restart, all the lights on the dashboard come on and you can't do anything. It won't restart if your press the start button and you can't shift it to neutral to push it out of the road. Eventually it will restart by pressing the start button. I have not had this problem if I turn off the auto idle, however you have to manually turn off the auto idle every time you restart the car.
Electrical system, Engine, Aug 9, 2023
1)The back hatch will randomly close. The first time it happened I didn’t know what was going on and it hit me in the head. Today my kids were there and it almost hit them but I pushed them out of the way because I knew what was happening as it makes a certain noise first. 2)It stalls out randomly at red lights. 3) the doors won’t open or close at times. 4) the dvd player gets so hot it almost burns you and the dvd player won’t work. When I contact the dealer they say they can’t do anything since it happens randomly and it if doesn’t happen when it’s at the dealership they don’t know what to do so they don’t even make an appointment. Two years ago we complained that the door didn’t have a sensor because it shut my two year olds hand in the door. Honda acted like we were crazy. Then it became a recall and they ‘fixed’ them. But now they won’t open or close.
Electrical system, Vehicle speed control, Forward collision avoidance, Aug 1, 2023
Front windshield camera, controls adaptive cruise control, lane keep assist, lane departure mitigation, front collision mitigation, auto high beam, all the lights came on and all the features stopped working. We were 1500 miles from home when this happened had it repaired at a dealership $1300. I called Honda corporate and after 2 days a customer service representative called me back. He told me the vehicle was 2500 miles out of warranty and it's a car and cars are going to break down. That I should drive it back home and have the dealership repair it and they might be able to help with some kind of reimbursement. I did not want to drive it that far without all the systems functioning so he said well that's on me.
Electrical system, Engine, Jun 21, 2023
Vehicle’s “Engine Idle Stop” feature malfunctions unless it is turned off manually. This is an energy conservation feature which turns off the engine when stopped. However, when lifting the brake, the engine does not turn back on at times, sometimes fully stalling the vehicle. At times, numerous lights have come onto the dashboard after this happens. At other times, the vehicle has completely turned off, leaving the safety of the driver and passengers at risk, particularly at stop lights, stop signs, and when in stop and go traffic. I’m continually worried someone is going to rear-end us when they see our brake light go off at an intersection. Vehicle has been brought to Honda dealership who stated they did not know the cause and replaced the battery. Problem was not solved and continues to happen.
Electrical system, Jun 19, 2023
There is a distracting static coming out of the speakers. sounds like popping and crackling.
Electrical system, Engine, Back over prevention, May 23, 2023
The vehicle is currenting having an issue with the MOST feature which is causing a static sound coming from the speakers as well as the DVD/CD player not working at all. Once in a while when idling with brake on the vehicle will shut and down and restart on its on quickly. When this happens multiple warnings will appear on the dashes warning system. Some of these warnings are mitigation collision warning, cruise control, and low power.
Electrical system, Engine, May 15, 2023
Car was stopped in traffic and has a feature that shuts off the engine when stopped (in Drive but with brakes pressed). When trying to proceed forward car shuts down with numerous errors and does not start back up for 5 minutes. Cars are honking and having to drive around us. Eventually was able to get the car running and moved to a safe area. Errors car displayed included: blind spot info system problem and transmission problem
Electrical system, Engine, Apr 9, 2023
Auto shutoff feature regularly fails when attempting to restart the engine. It may delay the restart or put the car in park and not allow it to restart for over 30 seconds. I was stuck in stop and go rush hour traffic. The engine would not restart, leaving the car stranded in the center lane for over a minute while attempting to get the car to start and in drive.
Electrical system, Other or unspecified, Engine, Mar 27, 2023
Auto engine idle shut off issue and yes it is available for inspection. Upon exiting stop/start events(auto shut off at stop signs/lights/parking lots), engine does not restart. instead, it shifts into park, lights up all instruments on display panel, and requires a manual restart. vehicle is dead until restarted, posing a hazard to occupants/oncoming traffic. This has happened to me 3 times over the last two weeks. Didn't document date of 1st incident. 2nd incident was 3/22/23. 3rd incident was 3/25/2023. Immediately taken to dealer service center for repair. Dealer told us they couldn’t replicate the issue, that there are no codes, and no service advisories. We were told there was nothing they could do and to just turn off the feature when driving. The only one to inspect the vehicle was the dealer service center. No warning at all. Car just doesn't start and driver is left sitting and helpless in active traffic until the car can be restarted.
Electrical system, Structure, Other or unspecified, Mar 10, 2023
On 18 January 2023 the tailgate on our 2020 Odyssey refused to open. Neither the inside switch nor the outside switch does anything. I crawled in the back and checked the fuses and both are good. I also discovered that the emergency tailgate release did not function. Took it to the dealer, Greenway Honda in Florence, Alabama, an hour from home, and they weren't able to find the fault with a cursory check and a reboot of whatever computer system is applicable. They said they need to keep it for at least a half day and "really tear into it." But we could not leave the vehicle at that time, having no transportation home. Eventual diagnosis determined the tailgate control module, the tailgate closure motor, and the tailgate latch had all failed. Parts were on backorder and no estimate on availability. After I contacted Honda corporate the parts suddenly became available at the dealership within a few days. Repairs were effected on 27 February at Greenway Honda, Florence, Alabama. We were without the full use of our vehicle for approximately six weeks. Occupants could become trapped in the vehicle if the front doors were disabled in a collision and electrical power was lost, rendering the sliding doors and the tailgate inoperative. The emergency release lever also would not function and this could trap occupants completely. Examination of the tailgate electronic control module shows water infiltration which conceivably shorted the closure motor and jammed the latch, making it impossible to open the tailgate. Photos of the failed electronic module were provided to the dealership and to Honda corporate. The failed parts are in my possession and are available for inspection.
Electrical system, Dec 29, 2022
The speakers of our Odyssey crackle and pop despite completing the recall (MOST bus connectors) recommended by Honda. It has progressed to affect the entire infotainment unit. The unit shutdowns repeatedly while driving which means that the backup camera fails, as well as any navigation one is using while traveling. The hands-free phone features are also affected as one cannot connect their phone to the car. We've attempted repairs at the Honda dealership but they have been unable to provide a permanent fix. Each time they try to replace a connector or un-kink a wire, the problem returns within days. Most recently, the battery died and the car was unable to start due to the constant restarting of the infotainment center.
Electrical system, Engine, Fuel/propulsion system, Dec 27, 2022
Not sure about which component failed and put my family and I in significant danger. We had just come to a stop at a traffic light at the end of a highway exit ramp when the car shut off without warning. Completely off. Hazard lights didn’t even work. Nothing worked. Took a minute or two until the vehicle restarted as if nothing had happened. Cars were coming up fast behind us and had to move quickly to get around us. This was late at night so we were hard to spot without any working lights. Thank the Lord no one was injured. I suspect it has something to do with the idle-stop feature. This incident happened within the last 2 hours so it hasn’t been reproduced or confirmed by a service center. Please require Honda into issue a recall for whatever caused this defect.
Electrical system, Other or unspecified, Oct 26, 2022
Infotainment system stopped working while car was on. It just shut off with no warning. I had no backup camera, phone, USB, radio. This drained my battery and caused my van to not start. I was stranded with my children and had to call a tow. Moments prior to the battery dying, the lights on the dash were flashing, my tail lights were on and flashing and would not shut off. Towed to the dealer and battery was charged and everything is working.
Electrical system, Engine, Fuel/propulsion system, Aug 24, 2022
The signal turned Red, as I was braking, the car engine stuttered and car shut off. Startled, push the park button, and pressed the engine start button but no response, pressed again and it started. This happened 6 months before but didn't report it as I thought it was a once off event. 6 months ago, the car was at a red light, the IDLE was ON and when I accelerated cause the light changed GREEN, the car shut off. Get the feeling its due to the IDLE but wanted to report this matter
Electrical system, Engine, Aug 19, 2022
The “auto engine idle stop” system in my minivan is malfunctioning. This is a safety issue because the engine does not always restart when I take my foot off the brake. I am eventually going to be hit from behind by a driver behind me that assumes my minivan will accelerate from a stop when it is supposed to. Every time the malfunction occurs, the dashboard displays a message “Collision Mitigation System Problem”. However, I have been told by the dealership mechanics that this message is erroneous and that it is displaying because there isn’t a preset error message associated with the auto-engine idle stop malfunction. My minivan was 2 years old when I brought it to the dealership for repair the first time. That was in October-2021 and the dealership is Honda on Grand in Elmhurst, Illinois. I brought the vehicle to them on seven different occasions between October-2021 and now. Even though they were able to reproduce the problem, they say they don’t know how to fix it. So, they made minor repairs each time to different electrical and drive train systems in hopes that the malfunction will cease. After 10 months and 7 attempted repairs, my vehicle is still malfunctioning. The dealership instructed me to contact the corporate level Honda Customer Service Department, which I did on July 8, 2022. I was issued a case number and a customer service representative, Walter, to assist in resolving this problem. After many follow-up phone calls to them, they will not return my call to discuss my vehicle. I recently contacted the Elmhurst, IL dealership and spoke with the service manager, David Abraham, who said he would follow up with Walter. However, I still have not been contacted. I am very concerned for my safety and the safety of my two teenage children who are now driving my vehicle. This will undoubtedly lead to a collision if not repaired.
Electrical system, Latches/locks/linkages, Jul 12, 2022
I became aware of a news article and videos of a documented security problem with Hondas where someone can use a device to unlock any Honda made in last 10 years and also remotely start the vehicle without leaving any trace of the intrusion. This poses many obvious security and safety risks to a Honda vehicle owner. Example, someone could gain access to a locked vehicle and steal contents. Or they could enter and hide in the back and attack someone. Or they could unlock the car and use the built in garage door opener to gain access to a home. Or they could even start a car remotely in a garage and cause a fire or carbon monoxide poisoning to people inside the home if the garage door remained closed. I am seeking help to get Honda to address this issue immediately and provide remedy to owners for this defect. https://gizmodo.com/new-key-fob-hack-can-unlock-and-start-hondas-remotely-1849165737
Electrical system, Other or unspecified, Apr 3, 2022
Non-working touchscreen monitor (navigation, radio, heat/ac adjustments, everything on screen off and won’t turn on. The usb outlets, backup camera, rear tv are also all non-working. Issue with doors, van beeps twice when walking away from vehicle, like one is not shut properly even after you open and shut all doors again. Also rear sliding doors don’t shut sometimes and act like there is something in the way of it closing and reopening. Available anytime on Friday for inspection. Safety issue only with backup camera. Prefer the convenience of having one to see behind me better. Mirrors ok but camera better. Problem was fixed twice at Honda dealership in Jonesboro Ar. They said it was a recall. The solution to the recall only fixed it temporarily though. The same above issues continue to reoccur even after repair. Scheduled and went into Honda for the third time for the same issue and the dealership sent me away. This time they said they wouldn’t be able to fix again until someone (an engineer) from corporate could come out and look at my car. This hasn’t occurred and it’s been over two months. They said they have a new service manager and they are looking into it. I’ve called a number of times and I am just told their new and their trying to figure out who to contact. Issues started out with popping and crackling noise in speakers. Then the touchscreen monitor would say no audio connection. The rear tv would go on and off too. Then the touchscreen just died and nothing works now. It doesn’t even turn on. Just black screen. So I have a non-working touchscreen, navigation, radio, back up camera, heat/air adjustments, all components on the touchscreen are non-working. USB ports are non-working. Rear tv is non-working.
Electrical system, Vehicle speed control, Forward collision avoidance, Mar 15, 2022
Continuously intermittent lose of all main dash board information to include speed, all advanced safety features, display goes totally black. Continuously intermittent lose of infotainment system. Includes radio, gps, backup camera and all other options.
Electrical system, Vehicle speed control, Oct 10, 2021
While driving at approximately 40 mph with the lane keeping assist feature turned on, I attempted to turn on the cruise control. The cruise turned on, but the center instrument panel did not report that cruise was on, nor the speed at which cruise was set. Using the steering wheel controls to increase the speed or decrease the speed did not update the instrument panel. The speed stayed locked at 4:00pm with the cruise control indicator off. The instrument panel with the speed, etc locked up. Several moments later the entire panel went back and remained black for a short period of time. I had no speedometer nor other critical instruments available on my instrument panel. About 10 seconds later or so, the panel came back on and acted normal. It showed cruise was in fact on and set to 43. I promptly turned off cruise control and left it off
Electrical system, Sep 6, 2021
Infotainment system failure. It started by popping and crackling then the entire screen and entertainment system went black. No radio, Bluetooth, backup camera or any of the controls on the infotainment system screen.
Electrical system, Other or unspecified, Service brakes, Apr 22, 2021
I WAS TRYING TO COME TO A STOP AND MY CAR WOULDN'T STOP. THE CAR WAS SHAKING AND I ALMOST HIT THE CAR IN FRONT OF ME. THANKFULLY THERE WASN'T A CAR TO THE RIGHT OF ME SO I SWERVED AND PULLED MY EMERGENCY BRAKE. THERE WAS A LIGHT ON THAT SAID BRAKE SYSTEM IN ORANGE. THANK GOD MY TWINS WERE NOT WITH ME WHEN THIS HAPPENED. IT'S A 2020 HONDA ODESSEY WITH LESS THAN 8000 MILES. I BOUGHT I BRAND NEW! I HAD IT TOWED TO THE DEALER AND THEY SAID THEY HAVEN'T FOUND ANYTHING TO FIX. THEY DID KEEP IT ANOTHER 24 HOURS TO DRIVE IT AROUND SOME MORE TO SEE IF IT HAPPENS AGAIN. I'M WORRIED SICK TO DRIVE THIS AGAIN WITH MY CHILDREN IN IT! WHAT IF NEXT TIME I AM NOT SO LUCKY TO AVOID AN ACCIDENT?!? I SAW OTHERS POST THE SAME THING ON THIS EXACT VEHICLE.
Electrical system, Lane departure, Back over prevention, Apr 3, 2021
RECALL # 20V-438 INCOMPLETE. PARTS ORDERED 12/16/2020 . PARTS HAVE NOT ARRIVED AS OF 4/3/2021.
Electrical system, Mar 9, 2021
NEW CAR- PURCHASED IN OCT 2020 HAS HAD PERSISTENT ISSUES WITH THE INFOTAINMENT/CAMERA UNIT REPEATEDLY GOING BLACK AND REBOOTING. SOMETIMES OFF FOR UP TO 20 MINUTES WITHOUT ACCESS TO BACKUP CAMERA (I LIVE ON A BUSY STREET ACROSS FROM AN ELEMENTARY SCHOOL) OR GPS. THIS HAPPENED THE FIRST TIME THE DAY I DROVE IT HOME FROM THE DEALER AND HAS HAPPENED SINCE. I HAVE TAKEN IT TO SERVICE ON MULTIPLE OCCASIONS IN INCLUDING REPLACING THE INFOTAINMENT UNIT AND THE ISSUE CONTINUES. THIS IS A NEW VEHICLE. EVERY TIME I DRIVE MORE THAN 20 MINUTES IT STARTS REBOOTING EVERY 15 MINUTES OR SO. THIS IS RIDICULOUS.