2004 Honda Pilot
Problems, recalls and owner-reported issues
Power train is the leading concern among 544 owner complaints filed for this model year. This is the 6th highest complaint count among 23 Pilot model years with reports.
Of the 2004 reports, 29 involved a crash and 14 involved a fire. 36 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 23, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2003-2006 Acura MDX, 2005-2011 Acura RL, 2005-2006 Honda CR-V, 2003-2011 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2011 Ridgeline vehicles originally sold, or that have ever been registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Honda is recalling certain model year 2003-2006 Acura MDX, 2005-2008 Acura RL, 2005-2006 Honda CR-V, 2003-2008 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2008 Ridgeline vehicles originally sold, or that have ever been registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Honda is recalling model year 2002-2004 Odyssey and model year 2003-2004 Acura MDX, Honda Element, and Honda Pilot vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began June 27, 2016. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KA0, KA1, KA2, and KA3.
Campaign 16V344000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Air bagsJun 20, 2014
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000 on NHTSA.gov
Electrical system, ignition, switchDec 11, 2012
Honda is recalling certain model year 2003 and 2004 Pilot and Odyssey and 2003 through 2006 Acura MDX passenger vehicles manufactured from November 26, 2001, through August 30, 2006. The interlock lever of the ignition switch may deform, which can allow the interlock function of a vehicle with an automatic transmission to be defeated.
Removal of the ignition key when the gear selector of a vehicle with an automatic transmission has not been shifted to the park position can allow the vehicle to roll away, increasing the risk of a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. The dealer will install an updated shift interlock lever and, if necessary, replace any necessary part of the ignition switch, free of charge. The recall began on February 22, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 12V573000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Equipment, mechanical, carrier/rackFeb 5, 2008
HONDA IS RECALLING 2,032 HITCH STYLE BIKE RACKS SOLD AS AFTERMARKET FOR USE ON MY 2003-2007 AND SOME MY 2008 HONDA PILOT, RIDGELINE, AND ACURA MDX VEHICLES. A PINCH BOLT EXISTS BETWEEN THE BIKE ARM BRACKET AND THE UPRIGHT ASSEMBLY OF THE "HITCH" STYLE BICYCLE RACK.
WHEN MOVING THE BIKE ARM BRACKET TO ITS DOWN POSITION, THIS PINCH BOLT HAS THE POTENTIAL OF CAUSING SEVERE LACERATION OR AMPUTATION TO THE USER'S FINGERTIPS OR HAND.
OWNERS SHOULD CONTACT THULE AT 800-THULE91 (800-848-5391) TO OBTAIN A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS OR OWNERS MAY CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238 FOR FURTHER INFORMATION.
Campaign 08E013000 on NHTSA.gov
Equipment, other, labelsAug 11, 2004
CERTAIN SPORT UTILITY VEHICLE'S CERTIFICATION LABELS MAY CONTAIN INCORRECT VEHICLE WEIGHT AND TIRE SIZE INFORMATION.
OWNERS WILL BE REQUESTED TO INSPECT THE CERTIFICATION LABEL OR TO CONTACT A DEALER TO PERFORM THE INSPECTION FOR THEM. IF THE LABEL IS INCORRECT, OWNERS SHOULD CONTACT THEIR DEALERS TO ARRANGE TO HAVE A CORRECTION STICKER PLACED OVER THE INCORRECT INFORMATION. THIS RECALL BEGAN ON AUGUST 11, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V389000 on NHTSA.gov
Power train, automatic transmissionApr 15, 2004
ON SOME MINI VANS, SPORT UTILITY AND PASSENGER VEHICLES, CERTAIN OPERATING CONDITIONS CAN RESULT IN HEAT BUILD-UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE.
GEAR FAILURE COULD RESULT IN TRANSMISSION LOCKUP, WHICH COULD RESULT IN A CRASH.
ON VEHICLES WITH 15,000 MILES OR LESS, THE DEALER WILL UPDATE THE TRANSMISSION WITH A SIMPLE REVISION TO THE OIL COOLER RETURN LINE TO INCREASE LUBRICATION TO THE SECOND GEAR. ON VEHICLES WITH MORE THAN 15,000 MILES, THE DEALER WILL INSPECT THE TRANSMISSION TO IDENTIFY GEARS THAT HAVE ALREADY EXPERIENCED DISCOLORATION DUE TO OVERHEATING. IF DISCOLORATION EXISTS, THE TRANSMISSION WILL BE REPLACED IF DISCOLORATION IS NOT PRESENT, THE DEALER WILL PERFORM THE REVISION TO THE OIL COOLER RETURN LINE. THE RECALL BEGAN ON APRIL 21, 2004, FOR PILOT, ODYSSEY, AND MDX OWNERS. OWNERS OF THE ACCORD VEHICLES WILL START RECEIVING LETTERS ON JUNE 28, 2004, AND ON JUNE 29, 2004, FOR OWNERS OF THE TL AND CL VEHICLES. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238.
Campaign 04V176000 on NHTSA.gov
Representative owner complaints: structure
42 reports, newest first. Show all
Suspension, Structure, Oct 3, 2022
Confirmed with local mechanic that the rear cross member of the sub-frame needs to be replaced immediately. Badly rusted and is a safety issue.
Suspension, Engine and engine cooling, Structure, Jul 24, 2022
I bought this 2004 Honda Pilot new in 2004 in Louisville. In 2018 I drove to Florida without incident. While here in Florida I have had a problem with oil leaking. Than the compressor for the air went out and I took it straight to the dealer here. They told me it was not worth fixing. Since then I have had 2 mechanics look underneath the car and said it was so rusted that the frame was dangerous and they could not risk fixing it. I have checked with other Honda owners only to find out this is a problem with numerous Honda years and no one fix this problems because of liability . I have photos of the rusted out rear-end and the frame is not attached. You can find owners trying to weld the rear-end back on. No one will repair my compressor because of the rust and damage. When I had it at the dealers they did not mention this problem at all. They just said it was not worth fixing. My car has about 200000 miles but has has its service. This has to be a major recall or replacement. We could have had a major accident over this and didn't know [XXX] Please call or forward communication. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Structure, Dec 4, 2021
My hood latch isn't holding when I'm highway driving at 60MPH. The hood will pop open. I've seen the new recall on the news for the newer vehicles but it is also happening on my 2004. I believe that year needs to be added to the list.
Suspension, Structure, Jan 25, 2020
2004 HONDA PILOT DRIVER SIDE REAR SUBFRAME CROSSMEMBER RUSTED AND FALLING APART. STARTED TO RUST AROUND 2010 THEN WORST AT 2019. ONLY THE DRIVER SIDE IS RUSTED AND BAD. THE PASSENGER SIDE HAS NO ISSUES.
Structure, Dec 16, 2019
WENT TO GET A OIL CHANGE FOR MY CAR AT AN AUTO REPAIR SHOP AND THE TECH SHOWED ME THE RUST ON THE SUB FRAME, ESPECIALLY AROUND THE REAR MOUNT. THE RUST WENT THROUGH THE FRAME AND THERE IS A BIG HOLE AROUND THE DRIVER SIDE REAR MOUNT. I WAS TOLD THIS HAPPENED TO SOME OTHER HONDA PILOT.
Structure, Visibility/wiper, Dec 9, 2019
WHILE ON THE 605N FREEWAY CLOSE TO THE 10 FREEWAYSPLIT OUR ENTIRE SUNROOF WHICH THE GLASS AND COVER DITACHED FROM OUR VEHICLE AND FLEW OFF. LUCKILY THE CAR BEHIND WAS NOT HIT FROM WHAT I SEE IN THE RECORDING BUT WE CAN'T SEE IF IT FLEW ON THE OTHER SIDE OF THE FREEWAY. MY CHILDREN WERE SEATING IN THE MIDDLE ROW AND SMALL DEBRI HIT THEIR FACE. WE PULLED OVER TO THE EMERGENCY SIDE OF THE FREEWAY TO CHECK DAMAGE. ALL THAT'S LEFT FROM THE SUNROOF IS THE GLUE.
Structure, Dec 3, 2018
OUR PILOT FRONT PASSENGER FLOOR GETS SOAKING WET WHEN IT RAINS! OUR CAR IS PARKED IN A DRIVEWAY AND STATIONARY. AFTER A RAINSTORM IS WHEN WE FIND THE SOAKED CARPETING ON THE PASSENGER SIDE OF THE CAR. THE WATER SEEPS UNDER THE PASSENGER SEAT WHERE MOLD CAN FORM. THE SEATS ARE DIFFICULT TO REMOVE AND THE AREA CAN'T BE VACUUMED EFFECTIVELY. THERE SEEMS TO BE EITHER FAULTY HARNESS PLUGS OR ANOTHER AREA IN FRONT TIRE FLAPS THAT THE COMPANY DIDN'T SEAL RESULTING IN SOAKING WET CARPETS THAT CAN SHOW SIGNS OF MOLD. I HAVE VERY BAD ALLERGIES AND THIS IS NOT ACCEPTABLE. I ALSO HAVE MY CHILDREN, GRANDCHILDREN AND SOMETIMES GREAT GRANDCHILDREN IN THIS CAR AND I'M AFRAID THAT ANY MOLD COULD COMPROMISE OUR HEALTH! WHY ISN'T HONDA TAKING CARE OF THIS ISSUE WHEN THERE ARE LITERALLY HUNDREDS OF COMPLAINTS ONLINE CONCERNING THIS ISSUE? WE HAVE BEEN HAVING THIS ISSUE FOR THE LAST THREE YEARS AND IT'S GETTING RIDICULOUS. THERE ARE HUNDREDS IF NOT THOUSANDS OF THIS SAME COMPLAINT ONLINE!
Structure, Nov 12, 2018
MAJOR REAR END CORROSION. FRAME & WHERE REAR END CONNECTS TO BODY. TOLD BY 2 BODY SHOPS & AN AUTO MECHANIC TO STOP DRIVING. THE BACK END COULD DROP OUT.
Structure, Aug 24, 2018
THE BODY WHERE IT ATTACHES TO REAR SUBFRAME HAS RUSTED THROUGH. THERE ARE 4 MOUNTING LOCATIONS AND ON MY 2004 PILOT ONE MOUNTING POINT IS COMPLETELY RUSTED THROUGH CAUSING SUBFRAME TO BE HANGING WITHOUT PROPER SUPPORT. THE PROBLEM WAS FOUND WHEN VEHICLE HAD 218,675 MILES.
Suspension, Structure, Mar 28, 2018
WHILE DRIVING OVER A BRIDGE EXPANSION JOINT I HEARD A LOUD BANG, THE ABS AND VTM 4 LIGHTS CAME ON ,AND IT STARTED HAVING A SEVERE VIBRATION . THE REAR UNI BODY FRAME ,FOR THE REAR SUB FRAME, MOUNTING POINTS PULLED OUT OF THE FRAME. THE REARWARD SUB FRAME HAD DROPPED DOWN ABOUT 6 - 8 INCHES. THE INSIDE OF THE FRAME HAS RUSTED AWAY, ON THE INSIDE.
Structure, Feb 28, 2018
FLOOR ON DRIVER SIDE AND PASSENGER SIDE IS SOAK.
Suspension, Structure, Jan 23, 2018
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE THE VEHICLE WAS STATIONARY, THE REAR SUSPENSION BECAME SEVERELY RUSTED AND CORRODED. AN INDEPENDENT MECHANIC WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.
Air bags, Structure, Jul 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE PASSENGER SIDE OF THE DASHBOARD HAD DISINTEGRATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS), BUT THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 180,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Structure, Jul 10, 2016
REAR SPOILER (WITH 3RD TAIL LIGHT AND WASHER NOZZLE) FELL OFF WHILE DRIVING
Structure, Apr 18, 2016
TL* THE CONTACT OWNS A 2004 HONDA PILOT. AN INDEPENDENT MECHANIC STATED THAT THE FRAME WAS RUSTED AND THE AXLE FELL THROUGH. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 213,000.
Structure, Oct 9, 2015
THE REAR HATCH HAS TO BE LIFTED MANUALLY AND HELD UP AT ALL TIMES OR IT WILL CRASH DOWN ON YOU WITH THE FULL WEIGHT OF THE HATCH. I HAD TO USE BOTH OF MY HANDS TO GET IT OPENED. I HAD TO PHYSICALLY HOLD IT UP TO ACCESS ANYTHING IN THE BACK. IT'S EXTREMELY HEAVY. I WAS WORRIED IT WOULD COME CRASHING DOWN ON MY BACK, HEAD OR ARM, CAUSING SERIOUS INJURY. THE VEHICLE WAS PARKED, NO ENGINE RUNNING. THIS IS NOT A REMOTE OPEN HATCH.
Suspension, Air bags, Structure, Aug 12, 2015, crash
ACCIDENT ON THE FREEWAY THE CAR SPED OUT OF CONTROL HIT THE CENTER DIVIDER. FRONT AND SIDE AIR BAGS WENT OFF! THE STEERING WHEEL AIRBAGS SCARRED THE INSIDE OD MY WRIST.
Electrical system, Structure, Engine, Aug 9, 2013, fire
ON JULY 25 ,2013 AROUND 8:00AM AM STARTING MY 2004 HONDA PILOT , TO MOVE MY CAR TO AVOID PARKING TICKETS AT 8:30AM. AFTER 5 MINUTES OF WARMING THE ENGINE I DECIDED TO DRIVE AROUND TO FIND A PARKING SPACE TO AVOID A TICKED.AROUND 8:14AM I FOUND A PARKING SPACE AND THE CAR IS PARKED.LATER AROUND 3:00PM I DECIDED TO GO TO MY GIRLFRIEND HOUSE ,I SEE THE MY CAR PARKED AND A FREE PARKING SPACE IN FRONT OF MY APARTMENT. TO AVOID TICKETS THE NEXT DAY I MOVED THE CAR. AROUND 3:02 THE CAR IS PARKED IN FRONT OF MY APARTMENT. AROUND 9:50 PM AM WALKING HOME AND I SEE THE HOOD OF MY CAR OPEN.THE ENGINE WAS ALL BURNED INCLUDING HEADLIGHTS THERE WAS NO WIRE EVERYTHING MELT.NEIGHBORS WHERE SITTING OUTSIDE AS USUAL ,THEY TOLD ME THAT IT STARTED AROUND 3:30 AND THAT SMALL AMOUNT OF SMOKE WAS COMING OUT OF THE LEFT SIDE OF THE ENGINE .FIRE DEPARTMENT TOOK LIKE 15M !!!!TO ARRIVED.CAR HAD 105,000 MILES. I WASN'T USING THE CAR THAT OFTEN ,THE NIGHT BEFORE THE FIRE I DROVE THE CAR FOR 15 MILES BACK AND FORWARD. MY ENSURES DON'T COVER FIRE. NO MORE HONDA THANKS!!! *TR
Structure, Engine, Mar 21, 2013
WENT TO DEALER AND THEY SAID VEHICLE HAS BAD ENGINE MOUNTS, AND NEED TO BE REPLACED. NOTE THAT WE ALSO HAVE A 2003 ACURA MDX, AND THE DEALER ALSO TOLD US THAT SOME ENGINE MOUNTS NEEDS REPLACEMENT. WE CHECKED SOME BLOGS FOR ACURA MDX AND HONDA PILOT OWNERS, AND FOUND A LOT OF OWNERS WITH SAME ISSUES. SOME ARE BEING REPLACED EVERY TWO YEARS. WE OWNED A V6 TOYOTA FOR 15 YEARS, NEVER HAD THIS ISSUE. WE HOPE NHTSA WILL CHECK THIS, BECAUSE IT IS A KNOWN ISSUE TO OWNERS AND ACURA/HONDA WILL NEVER ADMIT. I'M SURE IF NHTSA WILL GET REPAIR RECORDS FOR THIS "ENGINE MOUNT" ISSUES, IT WILL BE A LOT. FROM WHAT I READ, THIS AFFECTS DRIVE SHAFTS DUE TO EXCESSIVE MOVEMENT OF THE ENGINE. *TR
Structure, Dec 24, 2012
WE FIRST NOTICED IN OCT. 2012 THAT THE CARPET AND MAT FLOOR BOARDS ON BOTH THE FRONT DRIVER AND PASSENGER SIDES OF OUR CAR WERE WET WITH WATER. IT IS NOW DEC. 2012 AND THE PROBLEM HAS WORSENED. THE WET CARPET IS CAUSING A MILDEW SMELL IN OUR CAR WHICH WE CANNOT GET RID OF, AS THE CARPETS ARE GETTING WETTER EACH TIME IT RAINS. THE CAR ALSO FOGS UP CONSTANTLY DUE TO THE INSIDE MOISTURE, MAKING VISIBILITY EXTREMELY DIFFICULT. ONCE THE TEMPERATURE DROPS THE WET FLOORS ARE SURE TO FREEZE, THUS CAUSING ANOTHER HAZARD: SLIPPERY FEET NEAR THE BREAK AND ACCELERATOR. IT IS REASONABLE TO SUPPOSE THAT THERE WILL BE RUST AND EVENTUAL DETERIORATION IF THE PROBLEM IS NOT FIXED. THERE SEEMS TO BE A STRUCTURAL PROBLEM WITH THE CAR ON BOTH SIDES WHERE THERE IS WATER DRIPPING IN FROM POSSIBLY THE WHEEL WELL OR RIGHT ABOVE THE WHEEL WELL. IN LOOKING ON LINE, WE SEE SEVERAL HONDA PILOTS AND RIDGELINES WITH EXACTLY THE SAME PROBLEM, IMPROPER STRUCTURAL SEALS BREAKING DOWN AND CAUSING WATER TO DRIP ONTO THE FLOORBOARDS OF THE CAR. HONDA IS AWARE OF THE PROBLEM (WE CALLED OUR DEALERSHIP) BUT WILL ONLY FIX IT IF THE CAR IS STILL UNDER WARRANTY. SEEING THAT THIS IS A SAFETY ISSUE, AND A KNOWN COMMON STRUCTURAL PROBLEM WITH THE CAR, IT WOULD SEEM TO ME THAT HONDA SHOULD FIX THE PROBLEM. *TR
Air bags, Structure, May 28, 2012, crash
VEHICLE VEERED OF THE ROAD AND STRUCK A TREE, DEAD ON THE FRONT LEFT HEADLIGHT AND DESTROYED THE BUMPER AND FRONT LEFT FENDER, PUSHED THE HOOD INTO THE WINDSHIELD, WHICH CRACKED. THE AIR BAG DID NOT DEPLOY. BRUISING FROM SEAT BELT. *TR
Visibility, Structure, Apr 4, 2012
RUMBLE STRIP NOISE AT 35 TO 40 MILE PER HOUR. TAKEN IT TO DEALER SEVERAL TIMES. TECH HAS HEARD IT. TRIED TO TELL ME IT WAS WINDSHIELD MOLDING. WILL NOT DO ANYTHING ABOUT THIS PROBLEM. I HAVE 2 HONDAS, THEY WILL BE MY LAST PURCHASE FROM HONDA. *TR
Structure, Jan 9, 2012
MY 2004 HONDA PILOT STARTED TO LEAK WATER IN BOTH PASSENGER AND DRIVER SIDE. BOTH THE PASSENGER AND DRIVER CARPET IS GETTING SOAK AND WET. I TOOK IT TO DAVID MCDAVID HONDA DEALER, AT IRVING, TX. THEY COULD NOT FIGURE OUT WHERE THE WATER IS COMING FROM . THEY WANT TO KEEP THE CAR FOR AN ENTIRE DAY TO SEE WHAT CAUSING THIS ISSUE. THEY WANT TO CHARGE $99.00 PER HOUR. (VERY EXPENSIVE OPTION...I WOULD SAY). I WENT ONLINE, THERE ARE HUNDREDS OF PEOPLE SEEMS TO HAVING THE SAME ISSUE WITH WATER LEAKAGE WITH HONDA PILOT. I AM TRYING MY BEST TO KEEP THE CAR DRY BUT MY CONCERN IS THAT WATER LEAKAGE MIGHT CAUSE TO GET MOLD INSIDE THE CAR, WHICH IS MAJOR HEALTH HAZARD. I ALREADY SAW THE RUST UNDER THE CARPET( SOME PART OF CARPET LOOK RED RUST SPOT). WAS THERE A RECALL ON THAT ISSUE? IS HONDA TREATING THIS PROBLEM AS A STRUCTURAL DEFECT? THANKS. *TR
Structure, Nov 3, 2011
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE DOOR HANDLES HAD SHARP METAL PAINT CHIPS THAT FRACTURED, CAUSING THE METAL TO PENETRATE UNDER THE FINGER NAILS OF ANYONE OPENING OR EXITING THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE DOOR HANDLES ON ALL FOUR OF THE DOORS. THE DEALER PAID HALF OF THE EXPENSES AND THE CONTACT PAID THE REMAINING BALANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO INFORMED THE DEALER TO PERFORM THE REPAIRS AT A DISCOUNTED PRICE AND OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 102,000.
Structure, Oct 12, 2011
ONE OF THE TWO NUTS THAT HOLD ON THE REAR LICENSE PLATE ONTO THE CAR SHEARED OFF DUE TO NORMAL USAGE, I.E. NORMAL CLOSING OF THE REAR DOOR. THE TWO NUTS ARE TACK WELDED DIRECTLY TO THE THIN BODY METAL AND APPARENTLY THE REPEATED SHOCK OF CLOSING THE REAR DOOR CAN CAUSE METAL FATIGUE AND THE NUTS TO SHEAR OFF WITH THE BODY METAL, RESULTING THE LICENSE BECOMING UNSECURED TO THE VEHICLE. POTENTIAL SAFETY HAZARD SINCE IF THE OWNER DOES NOT NOTICE THE FIRST FAILURE, THE METAL FATIGUE WILL BE ACCELERATED BY THE ADDITIONAL TORQUE STRESS AND FAILURE OF THE SECOND NUT COULD OCCUR WHILE THE CAR IS IN MOTION. MULTIPLE INCIDENTS OF THIS FAILURE HAVE BEEN REPORTED ON THE INTERNET BLOGS SINCE 2007. *KB