2009 Honda Pilot
Problems, recalls and owner-reported issues
Engine is the leading concern among 134 owner complaints filed for this model year. This is the 18th highest complaint count among 23 Pilot model years with reports.
Of the 2009 reports, 9 involved a crash and 4 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Campaign 19V502000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 16, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Campaign 19V378000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
Campaign 18V042000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleAug 31, 2017
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Campaign 17V545000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
Campaign 17V030000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 24, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless already included in "Zone A" above, Honda is recalling certain model year 2008 Honda Accord, 2006-2008 Civic, Civic Hybrid and Civic GX, and 2007-2008 CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.
Campaign 16V346000 on NHTSA.gov
Air bagsJan 18, 2013
Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.
The absence of more than one rivet could alter the performance of the driver's airbag during deployment. This could potentially increase the risk of injury during a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda dealer. The dealer will inspect the driver's airbag module and replace it if necessary, free of charge. The recall began on March 14, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 13V016000 on NHTSA.gov
Seat belts, front, webbingSep 9, 2011
HONDA IS RECALLING CERTAIN MODEL YEAR 2009-2011 PILOT VEHICLES MANUFACTURED FROM MARCH 13, 2008, THROUGH AUGUST 30, 2011. THERE IS A POSSIBILITY THAT THE STITCHING THAT SECURES THE END OF THE DRIVER AND FRONT PASSENGER LAP SECTION OF THE SEATBELT MAY BE INCOMPLETE OR MISSING.
IF THE STITCHING IS INCOMPLETE OR MISSING, THE SEATBELT MAY DETACH FROM THE ANCHOR WEBBING, INCREASING THE RISK OF PERSONAL INJURY IN A CRASH.
HONDA DEALERS WILL CONDUCT A SPECIALIZED INSPECTION OF THE DRIVER AND FRONT PASSENGER SEATBELTS, AND IF NECESSARY, REPLACE THE SEATBELTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 5, 2011. OWNERS MAY CONTACT HONDA AUTOMOBILE CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 11V468000 on NHTSA.gov
Representative owner complaints
134 reports, newest first.
Engine, Jan 7, 2026
Serpentine belt tensioner bolt keeps snapping and or breaking has been replaced 3 times now. Research shows at least 10 years of part being defective.
Other or unspecified, Oct 9, 2025
2009 Honda Pilot VIN [XXX] Mileage 128,000 Issue: Transmission shuddering, a KNOWN and ACKNOWLEDGED PROBLEM Why is there not been a recall for this problem? I have spoken with other Pilot owners and all have experience this problem. The dealership gave me about 3 reasons, all out of pocket costs. I am on fixed income, this is a problem for me. HONDA knows there is a problem and yet the US government has not enforced any recall, WHY !! Help us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air bags, Oct 1, 2024
DTC code 12-51 passenger air bag is on OBD. have not gone to dealership. been on for several years.
Air bags, Jun 5, 2024
I bought this car from Nalley Honda. After that I drove back to Birmingham. On my way airbag alarm pops up. Now they says I have to pay for this. But why should I pay for an safety issue as they should make sure its works fine.
Engine and engine cooling, Engine, Apr 11, 2024
See attached document for complaint
Engine, Sep 26, 2023
My 2009 Honda Pilot has 188,793 miles, I barely drive the vehicle and it need Piston Rings. I'm aware that this is a common problem with the 2009 Honda Pilots. I do not have $3,000. to just give to these people when Honda knows there is a problem with this vehicle.
Seat belts, Mar 27, 2023
My driver's side seat belt is constantly releasing as I'm driving.
Power train, Engine, Dec 20, 2022
WE HAVE LEARNED FROM OTHER Honda Pilot OWNERS AS WELL FROM THE DEALER THAT THE TRANSMISSION IS A VERY, VERY, VERY, VERY COMMON ISSUE. IT WILL COST OVER $6,000 TO FIX. THAT IS CORRECT, OVER $ 6,000 !!!!!!!! WE HOPE THE US GOVERNMENT WILL TAKE ACTION. WE DO NOT HAVE THE MONEY TO FIX THIS PROBLEM THAT HONDA IS WELL AWARE OF FOR YEARS NOW. PLEASE HELP US COMMON FOLK THANK YOU
Engine, Aug 25, 2022
In September of 2021 my mechanic noticed low oil. oil consumption and poor mileage. We have to travel from New Mexico to Houston to see our grandchildren and sometimes we bring them back to our home. The risk is that we can get stranded in the middle of the desert. There have been reports of oil consumption see attached article: https://www.vehiclehistory.com/articles/honda-pilot-excessive-oil-consumption-recalls But when I called Honda customer service they dismiss it because my vin# does not show on their computers of recall of problems of such. I called the dealership and the same thing happened. I am an old timer that changes its oil and does the required maintenance regularly and on time. This should not happen to a very well-maintained vehicle! I hope you can help or at least direct me to someone that could help me. A very dissatisfied customer
Electrical system, Other or unspecified, Jun 22, 2022
check engine light manufacturer control
Engine, May 4, 2022
The contact owns a 2009 Honda Pilot. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Additionally, there was an odor of burning oil present inside the cabin of the vehicle. In addition, the contact indicated that the vehicle had experienced excessive oil consumption and no oil leaks were present. The cause of the failure was not determined. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not yet contacted. The approximate failure mileage was 90,000.
Service brakes, Air, Service brakes, Feb 24, 2022, crash
The contact owns a 2009 Honda Pilot. The contact stated that while his wife was driving at 45 MPH, the brake pedal failed to operate as needed upon depression as his wife crashed a vehicle that stopped at the light. The airbags deployed upon impact. The driver of the other vehicle was taken to a local hospital by ambulance; her injuries were unknown. The contact took his wife to the hospital after the accident where she was treated for neck and back pain. A police report was filed. The vehicle was towed to an independent tow yard where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed and remained in the possession of the independent mechanic. The failure mileage was approximately 120,000.
Seats, Jul 16, 2021
I reclined the drivers seat to nap. After my nap the seat would not recline back into seating position. To get the seat to come forward I had to get out of my car and with one hand operate the knob and the other hand pulled the seat forward. The seat did not come fully upright and I had no support from the seat as I started to drive again. After driving for 10 min I found another place I could safely pull over. I once again got out of the car and pushing the knob in the direction that would bring the seat up with one had and pulling on the seat with the other hand finally got the seat in the full upright position. I finished my drive home and proceeded to call the dealership to schedule an appointment for the seat to be looked at. The dealership told me that the motor/drive system needed to be replaced as it was coming apart. The problem was that when they looked to see if a motor could be ordered a whole seat needed to be ordered. Now I have a seat that should I try to adjust the seat back I may never get it back into original position. I was quoted $1872.73 for a new seat and they would need the car for two days because the seat would need to go to the upholstery shop and that would be another $500 because the seat is leather.
Engine, Aug 27, 2020
A VALVE FELL INTO THE ENGINE AS I WAS DRIVING. I WAS ABLE TO PUT CAR INTO NEUTRAL AND COAST INTO SAFETY. IT WAS INOPERABLE AFTER THIS EVENT.
Suspension, Service brakes, Engine, Aug 7, 2020
ON JULY 29, 2020 I PURCHASED A VEHICLE FROM CROWN NISSAN OF GREENVILLE. THEY STATED THAT THE VEHICLE HAD A SAFETY INSPECTION AND THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND ALL THAT NEEDED WAS A NEW AC COMPRESSOR THAT THEY WOULD REPLACE AT THEIR EXPENSE. THEY WERE NOT TRANSPARENT ABOUT OTHER PROBLEMS THAT SURFACED WITHIN THE FIRST QUARTER TANK OF GAS OF OWNING THE VEHICLE. THE BRAKES WERE NOT INSTALLED CORRECTLY AND WAS CAUSING ERRORS WHICH IS A SAFETY CONCERN. BOTH LOW CONTROL ARMS AND STRUTS WERE COMPLETELY WORN AND NOT SAFE FOR VEHICLE OPERATION. THE FRONT WINDSHIELD HAD A CRACK IN IT. THERE WERE ALSO FAULTY ENGINE MISFIRING. THERE INSPECTION DID NOT ANIMATE ANY OF THESE ISSUES AND SAID THE ONLY THING WRONG WAS THE AC COMPRESSOR, WHICH WAS A LIE. THE LEFT STRUT WAS ALSO WAS NOT OPERATIONAL AND HAS MADE THE CAR UNSAFE TO DRIVE. THE VEHICLE HAS BEEN DRIVEN LESS THAN 100 MILES AND HAS CAUSED NOTHING BUT PROBLEMS AND A SAFETY CONCERN FOR THE DRIVER. I USED THE DEALERS SERVICE DEPARTMENT TWICE AND THEY WERE NOT TRANSPARENT ABOUT ISSUES CONCERNING THE VEHICLE. THEY DID NOT CARE AND BOTH TIMES SAID EVERYTHING WAS FINE WHICH WAS NOT TRUE THERE WAS A LOT WRONG WITH THE VEHICLE THAT THEY WEREN'T DISCLOSING. I ASKED THE DEALERSHIP EXACTLY WHAT WAS WRONG BECAUSE I NEEDED TO KNOW AND THEY ASSURED ME THE SAFETY INSPECTION WAS DONE AND THERE WAS NOTHING WRONG. THE HONDA MECHANIC FROM FISHERS GARAGE CLAIMS THE CAR HAS SIGNS OF BEING IN A ROUGH ACCIDENT WITH UNDERNEATH REPAIRS, HOWEVER THE DEALER ASSURED THERE WAS NO ACCIDENTS AND THE CAR FAX WAS CLEAR OF ANY DEFECTS. WHICH ALSO TURNS OUT TO BE A LIE.
Power train, Electronic stability control (ESC), Mar 20, 2020
I HAD JUST BOUGHT THIS VEHICLE, AND ONLY HAD IT 3 DAYS WHEN IT BEGIN TO IDLE HIGH AND IT SEEMED AS IF THE CAR WAS IN NEUTRAL WHILE I WAS DRIVING BUT IT WASN'T. THEN THE D LIGHT BEGAN TO BLINK AND THEN THE CHECK ENGINE LIGHT CAME ON. I STOPPED AT A CAR REPAIR PLACE TURNED THE CAR OFF, AND WHEN THE PERSON GOT IN AND TURNED THE CAR BACK ON IT WAS LIKE NOTHING HAPPENED FOR A FEW MINUTES THEN IT STARTED ACTING UP AGAIN, BUT AS SOON AS THE CAR IS TURNED OFF AND THEN ON AGAIN IT ACTS NORMAL FOR A FEW. I WASN'T DOING NOTHING BUT DRIVING AT THE TIME AT A SPEED UNDER 60MPH. WHEN I WAS ON THE HIGHWAY GOING OVER 60MPH IT DIDN'T DO IT AT ALL.
Seat belts, Jan 6, 2020
TL* THE CONTACT OWNS A 2009 HONDA PILOT. WHILE DRIVING APPROXIMATELY 10 MPH, THE DRIVER'S SIDE SEAT BELT INDEPENDENTLY UNLATCHED. THE CONTACT STATED THAT THE FAILURE PERSISTED FOR THE PAST SIX MONTHS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
Engine, Dec 30, 2019
2009 HONDA PILOT. CONSUMER WRITES IN REGARDS TO PISTON RING FAILURE. *LD *JS
Seats, Nov 20, 2019
THE DRIVER'S POWER SEAT HORIZONTAL POSITION TRACK JAMMED SO THAT THE SEAT COULD ONLY BE MOVED ABOUT 2 INCHES FORWARD/BACKWARD. THIS LOCKED THE DRIVER INTO A POSITION VERY CLOSE TO THE STEERING WHEEL AND UNABLE TO REACH AUTO CONTROLS, SEAT BELT WITHOUT SIGNIFICANT DIFFICULTY. HONDA DEALER SAID THEY'RE HAD A RASH OF THESE POWER SEAT JAM-UPS ON PILOTS. HAD TO REPLACE THE "LOWER SEAT TRACK ASSEMBLY" WHICH COST $1,340 WITH PARTS, LABOR AND TAX.
Suspension, Oct 10, 2019
I WAS INFORMED BY DEALER THAT MY COMPLIANCE BUSHINGS WERE LEAKING AND NEEDED REPAIR. FOUND THERE'S WAS A BULLETIN PUT OUT BY HONDA, BUT I WAS NEVER CONTACTED. SPOKE TO A HONDA REP THAT SAID THEY ARE UNDER NO OBLIGATION TO INFORM OWNERS ABOUT BULLETINS. SINCE THE VEHICLE IS OUT OF WARRANTY THEY WANT ME TO PAY FOR THE COST OF REPLACEMENT.
Seat belts, Oct 7, 2019
DRIVER SEAT - SEAT BELT NYLON THREAD IS SPLITTING
Engine, Apr 1, 2019, fire
WE PURCHASED THE 2009 HONDA PILOT FROM IN MID-SEPTEMBER IN RICHMOND, VIRGINIA - ONE PREVIOUS OWNER, SERVICED REGULARLY, TIMING BELT REPLACED AND TRANSMISSION FLUID REPLACED AT 100,00 MILES.IN NOVEMBER 2018,AS AGREED UPON WHEN WE PURCHASED THE VEHICLE, WE BROUGHT THE PILOT INTO THE DEALER FOR REPAIR FOR THE BACKUP CAMERA, A TEAR IN THE DRIVER'S SEAT ARMREST AND WE ALSO REQUESTED THAT THE EMISSIONS AND ENGINE BE CHECKED AS THE ENGINE AND EMISSIONS LIGHTS WERE ON. THE BACKUP CAMERA AND TEAR WERE REPAIRED AND GRACE'S ASSURED US THAT THE ENGINE LIGHT AND EMISSIONS LIGHT WERE OKAY. THE VEHICLE HAS BEEN CARED, FOR (OIL CHANGED ETC) AND LESS THAN AVERAGE MILES HAVE BEEN PUT ON IT AS I WORK LOCALLY. HOWEVER, ON SUNDAY, MARCH 24 AT 11:40 AM, I WAS DRIVING EAST ON 64 IN VIRGINIA AND SUDDENLY THE PILOT SUDDENLY STOPPED ACCELERATING AND I PULLED OVER TO THE SIDE OF 64. AS I DID, SMOKE BEGAN POURING OUT FROM UNDER THE HOOD AND I COULD SMELL GAS, SMOKE AND OIL AND I GOT OUT QUICKLY AS I WAS AFRAID THAT IT WAS GOING TO CATCH ON FIRE - I HAD NO IDEA WHAT COULD BE WRONG OR WHAT COULD HAVE HAPPENED AS WE HAVE HAD NO PROBLEMS WITH, IT AND IT HAS BEEN SERVICED REGULARLY AND AGAIN, GRACE'S LOOKED AT IT IN NOVEMBER. AS THE CAR BEGAN TO COOL OFF A STATE TROOPER AND MY HUSBAND ARRIVED AND WE WERE ABLE TO CHECK THE OIL AND THE COOLANT - THERE WAS OIL IN THE CAR AND COOLANT BUT IT WAS QUICKLY LEAKING ALL OVER THE GROUND AND THE STATE TROOPER COULD NOT PUT UP FLARES DUE TO FEARS OF FIRE. WE CALLED TRIPLE A AND WE EVEN FOUND A PIECE OF THE MOTOR THAT HAD BROKEN OFF (WE HAVE THE PICTURE AND THE PIECE) AND TRIPLE A TOWED THE VEHICLE A MECHANIC. WE WERE TOLD THAT THE MOTOR/ENGINE SUDDENLY AND COMPLETELY BROKE AND NEEDS TO BE REPLACED WHICH IS RIDICULOUS AND EXTREMELY HAZARDOUS TO ALL. WE ARE CONTACTING HONDA AS WELL AS THERE IS A CLASS ACTION LAWSUIT REGARDING ENGINES IN 2009 HONDAS.
Power train, Mar 24, 2019
SHUDDERING AT 40 AND 60 MPH
Structure, Feb 15, 2019
I PURCHASED MY PILOT 4 YEARS AGO, IT WAS OWNED BY ONE PERSON PRIOR TO ME. ABOUT 6 MONTHS AFTER PURCHASE IT STARTED SEEING RUSTING BY MY TAILGATE HANDLE AND NOW ITS THE SIZE OF A BASEBALL ON BOTH SIDES. I SEE THAT THERE WAS AN ISSUE WITH THIS BUT WAS TOLD I DO NOT FALL UNDER THIS DUE TO THE TIME LINE. VERY UPSET THAT I WILL HAVE TO PAY FOR IT TO BE REPAIRED WHEN ITS A KNOWN ISSUE THROUGH HONDA! VERY FRUSTRATING BUYING A CAR AND SEEING THE ISSUES AND NO ONE CAN HELP. I CLEARLY GOT THE LEMON PILOT, WITHIN THE FIRST 6 MONTHS OF PURCHASING MY PILOT, I NEEDED NEW EXHAUST CATS AND ALL AND THEN A NEW MOTOR DUE TO OIL ISSUES AND A FUEL PUMP, THE LIST GOES ON.. WHEN WILL HONDA TAKE CARE OF THE ISSUES THAT THEY KNOW ARE PROBLEMS!
Engine, Feb 11, 2019
"EXCESSIVE ENGINE OIL BURN" VEHICLE IS EQUIPPED WITH THE OIL LIFE MINDER AND MANUFACTURER RECOMMENDS THE OIL CHANGE WHEN THE OIL LIFE DROPS TO 15% AND BELOW. BUT VEHICLE NEVER MADE IT FOR AN OIL CHANGE WITHOUT ADDING/TAPPING OFF TWO 1 QUARTS OF ENGINE OIL. THIS IS THE SECOND TIME I HAD CALLED THEM ABOUT THE ISSUE. THE FIRST TIME I BROUGHT THE VEHICLE TO THE DEALER TO CHECK THEY HAD THE OIL CHANGE DONE AND SAID TO RETURN BACK AFTER 1000 MILES TO CHECK THE OIL. RESULT TO THAT THEY CONCLUDED THAT THE OIL BURN IS WITHIN THE NORMAL RANGE. BUT THE REMAINDER OF THIS OIL CHANGE RESULTED TO ME TAPPING OFF TWO 1 QUART ENGINE OIL WITH 30% OIL LIFE LEFT. RESEARCH SHOWS THAT A LOT OF SIMILAR MODEL IS EXPERIENCING EXCESSIVE OIL BURN AS WELL. THE DEALER MENTIONED THAT THE COST TO FIX THE ISSUE IS AROUND $3,800! I WANT THE MANUFACTURER TO RELEASE THIS ISSUE TO THE PUBLIC AS A RECALL AND TO OFFER TO FIX THE PROBLEM FREE OF CHARGE. THIS IS DEFINITELY A DESIGN/MANUFACTURER DEFECT. THIS BRAND WAS SAID TO BE KNOWN FOR RELIABILITY BUT NOT REALLY AND I DON'T THINK SO. I CONSIDER NOT BUYING THIS BRAND AGAIN AND DEFINITELY WILL WON'T RECOMMEND.