2010 Honda Pilot
Problems, recalls and owner-reported issues
Air bags is the leading concern among 111 owner complaints filed for this model year. This is the 22nd highest complaint count among 23 Pilot model years with reports.
Of the 2010 reports, 11 involved a crash and 1 involved a fire. 5 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Campaign 19V502000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 16, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Campaign 19V378000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleSep 27, 2018
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Campaign 18V661000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
Campaign 18V042000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleAug 31, 2017
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Campaign 17V545000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
Campaign 17V030000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 24, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless already included in "Zone A" above, Honda is recalling certain model year 2008 Honda Accord, 2006-2008 Civic, Civic Hybrid and Civic GX, and 2007-2008 CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.
Campaign 16V346000 on NHTSA.gov
Air bagsJan 18, 2013
Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.
The absence of more than one rivet could alter the performance of the driver's airbag during deployment. This could potentially increase the risk of injury during a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda dealer. The dealer will inspect the driver's airbag module and replace it if necessary, free of charge. The recall began on March 14, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 13V016000 on NHTSA.gov
Seat belts, front, webbingSep 9, 2011
HONDA IS RECALLING CERTAIN MODEL YEAR 2009-2011 PILOT VEHICLES MANUFACTURED FROM MARCH 13, 2008, THROUGH AUGUST 30, 2011. THERE IS A POSSIBILITY THAT THE STITCHING THAT SECURES THE END OF THE DRIVER AND FRONT PASSENGER LAP SECTION OF THE SEATBELT MAY BE INCOMPLETE OR MISSING.
IF THE STITCHING IS INCOMPLETE OR MISSING, THE SEATBELT MAY DETACH FROM THE ANCHOR WEBBING, INCREASING THE RISK OF PERSONAL INJURY IN A CRASH.
HONDA DEALERS WILL CONDUCT A SPECIALIZED INSPECTION OF THE DRIVER AND FRONT PASSENGER SEATBELTS, AND IF NECESSARY, REPLACE THE SEATBELTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 5, 2011. OWNERS MAY CONTACT HONDA AUTOMOBILE CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 11V468000 on NHTSA.gov
Representative owner complaints
111 reports, newest first.
Suspension, Mar 8, 2015
RECENTLY HAS BEEN GIVING RATTLING NOISES FROM UNDER THE PASSENGER SIDE FRONTWHEEL WHILE GOING OVER BUMPS. DIAGNOSED BY HONDA DEALER TO BE AN ISSUE WITH WORN COMPLIANCE BUSHINGS. ALTHOUGH VEHICLE UNDER HONDACARE EXTENDED WARRANTY, THEY WOULD ONLY COVER REPLACEMENT OF THE BUSHING. I HAVE TO BEARCOST OF WHEEL ALIGNMENT WHICH IS A CONSEQUENCE OF THE DEFECTIVE PART FROM HONDA. THAT IS 118 DOLLARS FOR WHEEL ALIGNMENT. DROVE THE CAR OUT OF THE DEALERSHIP AND AGAIN HEAR THE RATTLE OVER BUMPS. SO HAVING TO GO AGAIN TO THE DEALERSHIP IF THEY CAN DIAGNOSE THE PROBLEM. *TR
Vehicle speed control, Mar 5, 2015, crash
TL*THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL AT APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO THE VEHICLE THAT WAS IN FRONT OF HIM. AFTER IMPACT, THE VEHICLE CONTINUED TO ACCELERATE WHILE THE CONTACTS FOOT WAS DEPRESSING THE BRAKE PEDAL. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SPECIFIED IF THERE WERE ANY INJURIES AS A RESULT OF THE CRASH. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,515.
Suspension, Jan 29, 2015
DURING REGULAR MAINTENANCE FOR A 2010 HONDA PILOT WITH 80350 MILES, DEALERSHIP INFORMED CUSTOMER THAT THE FRONT COMPLIANCE BUSHINGS NEEDED TO BE REPLACED. VEHICLE IS OUT OF WARRANTY AND REPAIRS WILL COST CLOSE TO $1100 (COMPLIANCE BUSHING, POWER STEERING FLUSH, FRONT SWAY BAR REPLACEMENT, BRAKE FLUID REPLACEMENT, AND 4 WHEEL TIRE ALIGNMENT). CUSTOMER HAD NOT NOTICED ANY PROBLEMS BEFORE TAKING CAR TO THE DEALERSHIP. CUSTOMER HAD NOTICED WHILE RESEARCHING HONDA COMPLIANCE BUSHINGS ON THE INTERNET AN EXCESSIVE AMOUNT OF COMPLAINTS FOR LOW MILEAGE VEHICLES. HARD TO BELIEVE THAT A COMPANY LIKE HONDA THAT PREACHES QUALITY CAN HAVE AN EXCESSIVE AMOUNT OF SUSPENSION COMPLAINTS ON LOW MILEAGE VEHICLES AND HAVE NOT ADDRESSED THE PROBLEM WITH A VOLUNTARY RECALL. SAW AT LEAST 3 COMPLAINTS ON THIS SITE ALONE, JUST FOR THE 2010 PILOT. ALSO APPEARS TO BE A COMMON PROBLEM ON OTHER MODELS. RIDICULOUS, WILL NOT BUY ANOTHER HONDA. PERIOD. *TR
Suspension, Structure, Vehicle speed control, Engine, Dec 24, 2014, crash
MY WIFE WAS DRIVING DOWN THE STREET AND SHE WAS GOING TO GET INTO ANOTHER LANE SHE CHECKED HER MIRRORS AND TOOK A GLANCE OVER HER SHOULDER. WHEN SHE LOOKED BACK SHE NOTICED A CAR HAD STOPPED IN THE LANE. SHE THEN SLAMMED ON HER BRAKES IN WHICH AT THAT TIME SHE SAID IT FELT THAT LIKE THE CAR WAS STILL PULLING AGAINST HER BRAKING. AFTER SHE HIT THE PERSON IN FRONT OF HER PUSHING THE ADVERSE VEHICLE FORWARD. HER CAR THEN CONTINUED ACCELERATING AS SHE WAS BRAKING AND SLAMMED INTO THE ADVERSE VEHICLE AGAIN. HER CAR ONLY STOPPED BY PUTTING THE CAR IN PARK. *TR
Wheels, Nov 10, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE HAVING A SET OF WINTER TIRES INSTALLED, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE FRONT WHEEL STUDS WERE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER HAS NOT BEEN MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
Other or unspecified, Oct 15, 2014
MY VEHICLE HAD BEEN REPOSES BREAKING THE BRIDGE OF PEACE. I LIVE IN A CLOSED GATED CONDOMINIUM,THE TOW COMPANY TOOK BREAK INTO THE CONDOMINIUM. TOOK MY CAR WITHOUT NOTICE,NO NOTES LEFT NO TELLING THE PROPERTY MANAGER. NO TELLING THE INSITE SECURITY SERVICE,THE HONDA FINANCIAL REPO DEPARTMENT DO NOT WANT TO TALK TO ME CUSTOMER SERVICE JUST SAID TO WAIT UNTIL THEY CALL ME BUT EVERY DAY IS MONEY FOR STORAGE AND THEY DON'T RESOLVE THE ISSUE,I PAY LAST SEPTEMBER,THEY YOLD ME THAT A LETTER WAS MAILED TO MY HOUSE BUT THEY MISTAKE MY ADDRESS FROM 1331 CORRECT TO 1313 SO I WASN'T AWARE. I MAKE 5YRS OF PAYMENT JUST NEED TO DO 5 MORE TO FINISHED MY CONTRACT OWE THEM NOW 2 MONTH THAT I WASN'T AWARE BECAUSE I MADE PAYMENTS ONLINE.THEY TOOK MY PAYMENT LAST MONTH AND NEVER SAID A WORK.THIS IS A FRAUD TO STOLE MY CAR THAT IS WORTH $25,000.NEED HELP I BUY IT NEW FROM DEALER AT CALIFORNIA 2009 CURRENTLY REGISTER TO ME IN MIAMI FLORIDA SINCE 2013. *TR
Structure, Oct 15, 2014, crash
A LADY HIT MY CAR, SHE WAS PULLING OUT OF A PARKING SPOT IN A SUPERMARKET WITHOUT LOOKING,MY CAR WAS ALREADY OUT OF THE SPOT.SHE CRUSHED MY REAR BUMPER.AT 3 TO 5 MILES PER HORA ,NO BIG INCIDENT, BUMPER HAD SCRATCH SHE BROKE HER REAR LIGHT MICA,I HAD MY WIFE AND 3 YRS OLD KID WITH ME,SHE HAD HER HUSBAND AND 30 YRD OLD SON. 1PM ON 9/1/2014 WE TOGETHER WAIT 3 HRS FOR THE POLICE,TALKING,SITTING,EATING,EVERYBODY WAS FINE,POLICE ARRIVE NO TICKET,NOW MY INSURANCE TOLD ME THEY ASKING FOR MONEY.THE 3 OF THEM ASKING FOR MEDICAL. SHE HIT MY CAR ON PURPOSE TO COMMIT FRAUD. *TR
Steering, Sep 24, 2014
TL* THE CONTACT OWNS A 2010 HONDA PILOT. WHILE MAKING A RIGHT TURN AT AN UNKNOWN SPEED, THE VEHICLE MADE AN ABNORMAL SOUND AND THE STEERING WHEEL BECAME LOOSE. THE DEALER STATED THAT THE FRONT COMPLIANCE BUSHING FRACTURED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,056.
Suspension, Jul 15, 2014
DURING REGULAR MAINTENANCE FOR A 2010 HONDA PILOT WITH 42501 MILES, OWNER WAS INFORMED OF AN UNSAFE CONDITION RESULTING FROM A ROUTINE INSPECTION. DEALERSHIP INFORMED CUSTOMER THAT THE FRONT COMPLIANCE BUSHINGS WERE WORN/LOOSE. DEALERSHIP INFORMED CUSTOMER THAT THIS UNSAFE CONDITION COULD RESULT IN EXCESSIVE TIRE WEAR, VIBRATION & POSSIBLE LOSS OF CONTROL OF VEHICLE IF NOT CORRECTED. VEHICLE IS OUT OF WARRANTY AND IT WILL COST $628.00 TO REPLACE BOTH FRONT BUSHINGS AND ANOTHER $98.98 FOR AN ALIGNMENT THAT WILL BE NEEDED AFTER BUSHINGS ARE REPLACED. TOTAL COST OF 726.98. CUSTOMER HAD NOT NOTICED ANY PROBLEMS, BEFORE TAKING CAR TO THE DEALERSHIP. CUSTOMER HAD NOTICED WHILE RESEARCHING HONDA COMPLIANCE BUSHINGS ON THE INTERNET AN EXCESSIVE AMOUNT OF COMPLAINTS FOR LOW MILEAGE VEHICLES. HARD TO BELIEVE THAT A COMPANY LIKE HONDA THAT PREACHES QUALITY CAN HAVE AN EXCESSIVE AMOUNT OF SUSPENSION COMPLAINTS ON LOW MILEAGE VEHICLES AND HAVE NOT ADDRESSED THE PROBLEM WITH A VOLUNTARY RECALL. SAW AT LEAST 3 COMPLAINTS ON THIS SITE ALONE, JUST FOR THE 2010 PILOT. ALSO APPEARS TO BE A COMMON PROBLEM ON OTHER MODELS. *TR
Vehicle speed control, Engine, Jun 2, 2014
OUR HONDA PILOT ROUTINELY BECOMES SLUGGISH AND HESITATES DURING ACCELERATION. THIS PATTERN ONLY TAKES PLACE AT SPEEDS BETWEEN 20-35 MPH. THIS IS VERY DANGEROUS WHEN ENTERING A HIGHWAY AND ATTEMPTING TO ACCELERATE TO JOIN THE FLOW OF TRAFFIC. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Other or unspecified, Visibility/wiper, May 19, 2014
CAR WINDSHIELD CRACKED WITHOUT IMPACT OR VISIBLE TRAUMA. A LARGE CRACK APPEARED IN THE CAR WINDSHIELD AFTER CAR WAS PARKED IN THE SUN. CRACK STARTS TO RUN FROM ABOUT 5 INCHES BELOW THE TOP OF THE WINDSHIELD ON THE PASSENGER SIDE AND THEN TRAVELS APPROXIMATELY 16 INCHES MOSTLY STRAIGHT DOWN TO THE BOTTOM OF THE WINDSHIELD AND THEN TRAVELS THE ENTIRE WIDTH OF THE WINDSHIELD TO THE BOTTOM OF THE DRIVER'S SIDE. CAR WAS NOT BEING DRIVEN AT THE TIME OF THE INCIDENT. THERE ARE NO VISIBLE CHIPS, IMPACT PITS OR ANY SUCH INDICATIONS THAT WINDSHIELD WAS STUCK BY AN OBJECT, STONE, ROCK, ETC. ALONG THE ENTIRE LENGTH OF THE CRACK. *JS
Suspension, Apr 3, 2014
FRONT SUSPENSION BUSHINGS DEGRADE QUICKLY AND VEHICLE DOES NOT KEEP ALIGNMENT. ALSO ALLOWS CAR TO SHAKE DURING HIGH SPEED BRAKING. BUSHINGS WERE REPLACED AT 29990 MI, NOW AT 34,500 MI SAME PROBLEM IS OCCURRING. *TR
Service brakes, Mar 3, 2014
TL* THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT STATED THAT THE BRAKE PEDAL BECAME STUCK TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT HAD TO PUMP THE BRAKES IN ORDER TO STOP THE VEHICLE. THE FAILURE WAS RECURRING. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT THAT THE FAILURE ONLY OCCURRED IN COLDER WEATHER, IN ADDITION TO THE BRAKE VALVE BOOSTER NEEDING TO BE REPLACED BECAUSE IT WAS PREVIOUSLY INSTALLED IMPROPERLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 80,000. *TR
Suspension, Oct 2, 2013
TL* THE CONTACT OWNS A 2010 HONDA PILOT. THE VEHICLE WAS BEING SERVICED FOR REGULAR MAINTENANCE WHEN THE CONTACT WAS INFORMED THAT THE BUSHINGS WERE DEFECTIVE. THE VEHICLE WAS REPAIRED BY REPLACING THE BUSHINGS. THE CONTACT HAD NOT EXPERIENCED ANY ISSUES BECAUSE OF THE DEFECT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,500.
Suspension, Sep 1, 2013
I BROUGHT THE VEHICLE TO HONDA CITY, LIVERPOOL, NY BECAUSE OF AN ISSUE WITH COMPLIANCE BUSHING IDENTIFIED BY AN INDEPENDANT MECHANIC. THE MECHANIC AND SERVICE ADVISOR BOTH AGREED THAT THE BUSHING HAS SIGNS OF PREVIOUS LEAK AND IS VISUALLY DAMAGED WHICH CAN BE SEEN BY CRACKED RUBBER. THEY ALSO TOLD ME THAT SINCE THE TSB SAYS IT HAS TO BE A VISUAL LEAK OR POPPING IT DOESNT QUALIFY FOR REPLACEMENT. THEREFORE I CURRENTLY AND DRIVE A VEHICLE WITH A DEFECTIVE SUSPENSION BUSHING WHICH THE MANUFACTURER KNOWS ABOUT BUT BECAUSE OF THE WORDING OF THE TSB THEY WILL NOT REPLACE. I AM NOT SURE HOW THIS WORKS OR WHAT CAN BE DONE BUT I'M TRYING TO FIGURE OUT IF I HAVE TO BE INVOLVED IN A ACCIDENT RESULTING FROM THE FAILURE OF THIS COMPONENT BEFORE MY CONCERN WILL BE TAKEN SERIOUSLY BY THE DEALER AND MANUFACTURER. *JS
Fuel system, Gasoline, Engine, Aug 6, 2013
DRIVING ALONG AT NORMAL HIGHWAY SPEEDS AND THE EMISSION MANAGEMENT INDICATOR LIGHT STARTED BLINKING. TOOK VEHICLE TO HONDA DEALERSHIP FOR INSPECTION AND FOUND OUT THAT THERE WAS A SOFTWARE UPDATE NEEDED FOR THE FUEL MANAGEMENT CONTROL SYSTEMS AS HONDA WAS GETTING MULTIPLE COMPLAINTS OF EARLY SPARK PLUG FOULING DUE TO INCORRECT MANAGEMENT OF THE ECO DRIVE STATE. WE FOUND OUT THAT WE HAD LOST 4 OUT OF 6 CYLINDERS DUE TO THE SPARK PLUGS BEING FOULED. THIS COULD HAVE BEEN A SERIOUS SAFETY ISSUE AND COULD HAVE CAUSED A MAJOR ACCIDENT ON A INTERSTATE HIGHWAY HAD ALL THE CYLINDERS BEEN LOST AT ONE TIME. WAS TRAVELING WITH WIFE AND 2 KIDS AT TIME OF INCIDENT. TO ME THERE SHOULD BE A RECALL FOR 2010 HONDA PILOTS AS THIS IS A KNOWN PROBLEM THROUGH HONDA. THE SOFTWARE UPDATE WAS STILL COVERED UNDER WARRANTY BUT THE REPLACEMENT OF THE PLUGS WAS NOT AS THEY ARE CONSIDERED A NORMAL WEAR AND TEAR ITEM EVEN THOUGH THEY LASTED FOR LESS THAN HALF OF THE EXPECTED LIFE OF A SPARK PLUG. *TR
Suspension, Structure, Jul 22, 2013
NOTICED THAT MY PILOT WAS VIBRATING AFTER TAKING IT IN FOR A ROUTINE OIL CHANGE AT SPEEDS FROM 45-60MPH. TOOK BACK IN AND THEY EXPLAINED NEW TIRES, ALIGNMENT AND BALANCE WOULD FIX. AFTER SPENDING 280$ ON BRAKES 218$ ON BALANCING AND ALIGNMENT AND 700$ ON NEW TIRES STILL HAVE A VIBRATION. DIDN'T NOTICE IT TO BE AS MUCH BUT THERE STILL IS A VIBRATION. I PLAN TO TAKE IT IN AGAIN BUT REFUSE TO SPEND ANYMORE MONEY FOR THEY TO TRY AND FIGURE OUT WHAT'S WRONG WITH IT. THIS IS ONLY A 2010 WITH 38,000 MILES . AFTER LOOKING ONLINE I HAVE SEEN OTHER COMPLAINTS THAT ARE VERY SIMILAR. I WANT TO GO ON A FAMILY TRIP THIS SUMMER BUT FEEL I CAN'T TAKE IT ON A LONG TRIP!!! HAVE SEEN THAT IT COULD BE A TRANSMISSION PROBLEM SO DON'T WANT TO MAKE MATTER WORSE. HONDA NEEDS TO RECALL!!! *TR
Service brakes, Jul 6, 2013
SIGNIFICANT STEERING WHEEL VIBRATION WHEN APPLYING THE BRAKES WHILE GOING DOWNHILL ON HIGHWAY 160 IN COLORADO. TOOK THE VEHICLE TO HONDA DEALER WHO REPLACED LEFT FRONT BRAKE ROTOR AND RE-SURFACED RIGHT FRONT BRAKE ROTOR. APPROXIMATELY ONE YEAR LATER ON 6/14/2013, I EXPERIENCED THE SAME PROBLEM AGAIN; THE CAR HAD APPROXIMATELY 33,000 MILES AT THIS TIME. THE HONDA DEALER RECOMMENDED ANOTHER FRONT ROTOR RESURFACE, BUT HE WANTED TO CHARGE ME FOR IT. CLEARLY THIS VEHICLE HAS A BRAKE ISSUE; I'VE NEVER HAD A PROBLEM LIKE THIS WITH ANY OTHER VEHICLE. FRONT BRAKE ROTORS SHOULD NOT REQUIRE RESURFACING OR REPLACEMENT EVERY 10,000 MILES. *TR
Air bags, May 24, 2013, crash
TL* THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE. UPON IMPACT, ALL OF THE AIR BAGS DEPLOYED EXCEPT THE DRIVER'S SIDE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 13V016000 (AIR BAGS). A POLICE REPORT WAS TAKEN AND THE VEHICLE WAS DEEMED DESTROYED. THE CONTACT SUSTAINED MINOR INJURIES. THE FAILURE AND CURRENT MILEAGES WERE 50,000. *TR
Engine, Apr 1, 2013
CRUISING ON THE HIGHWAY THE "CHECK ENGINE" LIGHT CAME ON AND CAR STARTED PUTTING AND DECELERATING (LOSS OF POWER). PRESSING ON THE GAS PADDLE COULD HARDLY SUSTAIN SPEED. DROVE TO DEALERSHIP AND IT WAS DETERMINED THAT IT WAS A FAULTY SPARK PLUG. THE SAME HAS HAPPENED BEFORE WITH ANOTHER SPARK PLUG (THAT TIME UNDER WARRANTY) . ACCORDING TO HONDA DEALER SPARK PLUGS ARE REPLACED AT 100,000 MILES AND THIS VEHICLE HAS 40,000 MILES. SINCE IT HAPPENED TWICE ALREADY MOST LIKELY IT WILL HAPPEN AGAIN AND IT IS A DEFECTIVE SERIES OF SPARK PLUGS. HONDA US DECLINED TO ASSIST STATING THAT IT IS OUT OF WARRANTY (EVEN THOUGH THE DEALERSHIP DID INCLUDE IT UNDER WARRANTY UNDERSTANDING THAT THIS IS UN-ACCEPTABLE). THIS SEEMS TO BE A PREVALENT PROBLEM IN HONDA PILOT (SEE OTHER COMPLAINTS ON THE INTERNET). CAN YOU HELP? I WOULD LIKE HONDA TO REPLACE ALL SPARK PLUGS. *TR
Vehicle speed control, Feb 5, 2013, crash
TL* THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING 2 MPH AND ATTEMPTING TO PARK THE VEHICLE WHEN THE ENGINE RPMS INCREASED EXCESSIVELY AS THE ENGINE ROARED LOUDLY. THE DRIVER APPLIED THE BRAKES HOWEVER, THE VEHICLE ACCELERATED INDEPENDENTLY AND CAUSED THE DRIVER TO CRASH INTO A BRICK WALL THE DRIVER SUSTAINED INJURIES TO THE RIBS, BACK AND THE STERNUM AND WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000...UPDATED 05/01/13 *BF
Electrical system, Latches/locks/linkages, Nov 26, 2012
SINCE THE DAY WE BOUGHT THE CAR THE DOOR LOCKS (ESPECIALLY THE DRIVER SIDE) SQUEAL UPON LOCKING AND UNLOCKING. UPON REGULAR MAINTENANCE WE BROUGHT TO THE ATTENTION OF SERVICE AND THE DOOR LOCKS WERE REPLACED. THE PROBLEM CONTINUED. ISSUE WAS MENTIONED AGAIN TO SERVICE AND WE WERE UNDER THE IMPRESSION THE DOOR LOCKS WERE REPLACED AGAIN (HOWEVER, THEY WERE NOT - PARTS WERE ORDERED, BUT NOT INSTALLED). THE ISSUE HAS NOW MOVED BEYOND SQUEALING AS THE DRIVER DOOR OCCASIONALLY FAILS TO UNLOCK UPON TURNING OFF IGNITION. (THE DRIVER DOOR IS SUPPOSED TO UNLOCK AUTOMATICALLY, BUT NOW FAILS). WE FEEL THIS HAS CHANGED FROM BEING SIMPLY ANNOYING TO A SAFETY ISSUE. IF THERE WERE AN ACCIDENT THE DRIVER DOOR MAY FAIL TO UNLOCK AND THE DRIVER COULD POSSIBLY BE TRAPPED. HOWEVER, BECAUSE WE ARE 3,000 MILES PAST OUR WARRANTY HONDA WILL NOT REPLACE DOOR LOCKS AGAIN (EVEN THOUGH THIS HAS BEEN AN ONGOING ISSUE SINCE DAY OF PURCHASE). THEY HAVE OFFERED TO PAY FOR HALF HOWEVER, WE WERE TOLD IT WOULD NOT FIX THE PROBLEM AS HONDA HAS NOT CHANGED THE DOOR LOCK MECHANISM AND FIX WOULD MOST LIKELY BE TEMPORARY. WE WERE ALSO INFORMED THAT THIS IS A VERY COMMON PROBLEM. SEEING HOW IT IS COMMON A POSSIBLY A SAFETY ISSUE, WE BELIEVE HONDA SHOULD NOT ONLY REPLACE THE DEFECTIVE PARTS, BUT SHOULD REDESIGN THE LOCKING MECHANISM SO THE ISSUE WILL BE SOLVED. *TR
Steering, Sep 5, 2012
COMPLIANCE BUSHING TORE AND LEAKS CAUSING IRREGULAR TIRE WEAR AND HANDLING ISSUES. NOTICED FROM ONLINE FORUMS THIS SEEMS TO BE A COMMON PROBLEM WITH THESE VEHICLES. *TR
Engine, Jul 30, 2012
TL* THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE BOLT ON THE ENGINE WELD TANKER CAME APART, CAUSING THE ENGINE TO STALL. THE VEHICLE WAS MERGED TO THE SHOULDER AND THEN TOWED TO THE DEALER. THE VEHICLE WAS NOT DRIVABLE. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE ENGINE WELD TANKER BOLT CAME APART AND THE ENGINE NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THERE WERE NO RECALLS OR WARRANTIES ADDRESSING THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,000.
Other or unspecified, May 15, 2012
THERE IS A DESIGN FLAW IN THE 2010 HONDA PILOT IN WHICH THE CONDENSER IN PLACED WITHIN A POSITION THAT IS VULNERABLE TO CONTACT FROM ROCKS, PEBBLES, AND OTHER ROAD DEBRIS DURING NORMAL DRIVING CONDITIONS ON PAVED ROADWAYS, AND THAT HONDA FAILED TO DESIGN THE VEHICLE EITHER TO WITHSTAND THIS IMPACT OR WITH A GUARD OR GRILL THAT WOULD PROTECT THE CONDENSER DESPITE THE "CLEAR VULNERABILITY" OF THE CONDENSER TO THIS DEBRIS CONTACT. ON MAY 11, 2012, A PEBBLE FLEW UP FROM THE ROADWAY AND ENTERED THE CONDENSER THEREFORE DESTROYING IT. HONDA HAS ADMITTED THAT THIS IS A DESIGN FLAW THAT WAS SOLVED WITH THEIR 2011 AND 2012 MODELS OF THE HONDA PILOT. *JS