2011 Honda Pilot
Problems, recalls and owner-reported issues
Air bags is the leading concern among 293 owner complaints filed for this model year. This is the 10th highest complaint count among 23 Pilot model years with reports.
Of the 2011 reports, 29 involved a crash and 5 involved a fire. 31 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Campaign 19V502000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 16, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Campaign 19V378000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleSep 27, 2018
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Campaign 18V661000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
Campaign 18V042000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleAug 31, 2017
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Campaign 17V545000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
Campaign 17V030000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 24, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless already included in "Zone A" above, Honda is recalling certain model year 2008 Honda Accord, 2006-2008 Civic, Civic Hybrid and Civic GX, and 2007-2008 CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.
Campaign 16V346000 on NHTSA.gov
Air bagsJan 18, 2013
Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.
The absence of more than one rivet could alter the performance of the driver's airbag during deployment. This could potentially increase the risk of injury during a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda dealer. The dealer will inspect the driver's airbag module and replace it if necessary, free of charge. The recall began on March 14, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 13V016000 on NHTSA.gov
Seat belts, front, webbingSep 9, 2011
HONDA IS RECALLING CERTAIN MODEL YEAR 2009-2011 PILOT VEHICLES MANUFACTURED FROM MARCH 13, 2008, THROUGH AUGUST 30, 2011. THERE IS A POSSIBILITY THAT THE STITCHING THAT SECURES THE END OF THE DRIVER AND FRONT PASSENGER LAP SECTION OF THE SEATBELT MAY BE INCOMPLETE OR MISSING.
IF THE STITCHING IS INCOMPLETE OR MISSING, THE SEATBELT MAY DETACH FROM THE ANCHOR WEBBING, INCREASING THE RISK OF PERSONAL INJURY IN A CRASH.
HONDA DEALERS WILL CONDUCT A SPECIALIZED INSPECTION OF THE DRIVER AND FRONT PASSENGER SEATBELTS, AND IF NECESSARY, REPLACE THE SEATBELTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 5, 2011. OWNERS MAY CONTACT HONDA AUTOMOBILE CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 11V468000 on NHTSA.gov
SuspensionDec 16, 2010
HONDA IS RECALLING CERTAIN MODEL YEAR 2010-2011 HONDA ACCORD V6 AND MODEL YEAR 2011 HONDA PILOT VEHICLES. THE BOLTS THAT ATTACH THE LOWER LEFT AND RIGHT FRONT DAMPER BRACKET TO THE FRONT SUSPENSION AND THE SPINDLE NUTS ON THE PILOT MAY NOT HAVE BEEN PROPERLY TIGHTENED WHICH MAY RESULT IN LOSS OF STEERING. THE SPINDLE NUTS FOR THE AXLE ON THE ACCORD V6 MAY NOT HAVE BEEN TIGHTENED PROPERLY WHICH MAY RESULT IN EXCESSIVE NOISE AND/OR LOSS OF STEERING.
LOSS OF STEERING INCREASES THE RISK OF A CRASH.
DEALER WILL INSPECT AND REPLACE ANY LOOSE FRONT DAMPER BRACKET BOLTS OR SPINDLE NUTS ON THE PILOT IF NECESSARY. DEALER WILL INSPECT AND REPLACE THE SPINDLE NUTS ON THE ACCORD V6 IF NECESSARY. THE SAFETY RECALL BEGAN DECEMBER 23, 2010. OWNERS MAY CONTACT HONDA AT 1-800-999-1009.
Campaign 10V640000 on NHTSA.gov
Representative owner complaints
293 reports, newest first.
Seats, Aug 22, 2011
HONDA PILOT EX-L. DRIVER SIDE AND FRONT PASSENGER SEATS ARE EXTREMELY UNCOMFORTABLE AFTER MORE THAN A 5 MINUTE RIDE. SUSPECT THIS IS DUE TO FAULTY LUMBAR-SUPPORT DESIGN, PLACEMENT AND EXTREME FIRMNESS. UNSAFE AND UNHEALTHY. PAIN IS SO INTENSE THAT IT REMAINS AFTER DRIVER AND PASSENGER ARE NO LONGER IN THE CAR/SEAT. COULD POSE LONG-TERM HEALTH PROBLEM. *TR
Vehicle speed control, Aug 15, 2011, crash
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED WHILE PARKING THE VEHICLE THERE WAS SUDDEN ACCELERATION. THE VEHICLE LUNGED OVER A CONCRETE BARRIER AND CRASHED INTO A WALL. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHO WILL INSPECT THE VEHICLE AND FOLLOW UP WITH THE CONTACT. THE INSURANCE COMPANY WAS NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 7,000.
Visibility, Aug 15, 2011
TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE VIEW OF THE FRONT DRIVER, PASSENGER SIDE AND THE REAR VIEW WINDOWS WERE DISTORTED WHEN SUNLIGHT SHINED ON THE WINDOW DUE TO THE TINT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE WINDOWS WERE THE SAME ON ALL VEHICLES OF FOR THAT YEAR, MAKE, MODEL AND THERE WAS NO DEFECT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Structure, Jul 16, 2011
WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 65 MPH THE HOOD BECAME AJAR AFTER HITTING A SMALL DIP IN THE ROAD AT THE END OF A BRIDGE. THE HOOK PREVENTED THE HOOD FROM OPENING THE ENTIRE WAY AND I WAS ABLE TO PULL OVER SAFELY AND CLOSE THE HOOD. TRIED PULLING IT OPEN AFTERWARDS AND WAS NOT ABLE TO.
Visibility, Jun 30, 2011
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE GARAGE WHEN AN EXPLOSION WAS HEARD. THE CONTACT DISCOVERED THAT THE REAR TAILGATE WINDOW HAD EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE WINDOW UNDER WARRANTY. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THEY NEVER HEARD OF THE TYPE OF FAILURE BEFORE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 4,500.
Tires, Jun 21, 2011
I DRIVE A 2011 HONDA PILOT. IT WAS PURCHASED NEW. ON THE MORNING OF JUNE 7, 2011, A FAMILY MEMBER DISCOVERED THAT THE VEHICLE, WHICH WAS IN THE DRIVEWAY OF THE HOUSE, HAD A FLAT IN THE FRONT, DRIVER-SIDE TIRE. THE VEHICLE WAS PLACED ON A FLAT BED AND TAKEN TO A LOCAL MECHANIC. UPON INSPECTION, THE MECHANIC NOTED THAT THERE WAS A PUNCTURE TO THE SIDEWALL OF THE TIRE WHICH SHOULD NOT BE REPAIRED. A REPLACEMENT TIRE WAS PURCHASED AND THE OLD ONE WAS DISCARDED. I SPECULATED THAT ROAD HAZARD MAY HAVE CAUSED THE PUNCTURE, SO DID NOT THINK MUCH ABOUT FILING A COMPLAINT. THE TIRE HAD ABOUT 6,183 MILES ON IT THE TIME OF THE INCIDENT. ON THE EVENING OF JUNE 17, 2011, AS I WAS DRIVING ALONG THE TAPPAN ZEE BRIDGE (CONNECTING ROCKLAND AND WESTCHESTER COUNTIES) IN NEW YORK, THE TIRE WARNING INDICATOR WENT ON. UPON MY ARRIVAL AT HOME (ABOUT AN 8-MINUTE DRIVE FROM THE BRIDGE), I NOTICED A HISSING SOUND COMING FROM THE REAR, DRIVER-SIDE TIRE AND IMMEDIATELY CONCLUDED THAT THE TIRE WAS DEFLATING. THE FOLLOWING MORNING THE TIRE WAS FLAT. AFTER INSTALLING THE SPARE, I TOOK THE TIRE TO A GOODYEAR DEALER. UPON INSPECTION, THE MECHANIC NOTED THAT THERE WAS A PUNCTURE TO THE SIDEWALL OF THE TIRE WHICH SHOULD NOT BE REPAIRED, WHICH WAS THE SAME ISSUE DISCOVERED WITH THE FRONT, DRIVER-SIDE TIRE. I REPLACED IT WITH A NEW TIRE. THE TIRE HAD APPROXIMATELY 6,500 MILES ON IT THE TIME OF THE INCIDENT. THIS TIME I FILED A COMPLAINT SINCE IT WAS HIGHLY COINCIDENTAL THAT TWO TIRES WOULD FAIL WITHIN A 10-DAY PERIOD WITH THE SAME FACT PATTERN. I SUSPECT THAT THE VEHICLE CAME INSTALLED WITH AT LEAST TWO TIRES THAT HAD WEAK SIDEWALLS. *TR
Tires, Jun 21, 2011
I DRIVE A 2011 HONDA PILOT. IT WAS PURCHASED NEW. ON THE MORNING OF JUNE 7, 2011, A FAMILY MEMBER DISCOVERED THAT THE VEHICLE, WHICH WAS IN THE DRIVEWAY OF THE HOUSE, HAD A FLAT IN THE FRONT, DRIVER-SIDE TIRE. THE VEHICLE WAS PLACED ON A FLAT BED AND TAKEN TO A LOCAL MECHANIC. UPON INSPECTION, THE MECHANIC NOTED THAT THERE WAS A PUNCTURE TO THE SIDEWALL OF THE TIRE WHICH SHOULD NOT BE REPAIRED. A REPLACEMENT TIRE WAS PURCHASED AND THE OLD ONE WAS DISCARDED. I SPECULATED THAT ROAD HAZARD MAY HAVE CAUSED THE PUNCTURE, SO DID NOT THINK MUCH ABOUT FILING A COMPLAINT. THE TIRE HAD ABOUT 6,183 MILES ON IT THE TIME OF THE INCIDENT. ON THE EVENING OF JUNE 17, 2011, AS I WAS DRIVING ALONG THE TAPPAN ZEE BRIDGE (CONNECTING ROCKLAND AND WESTCHESTER COUNTIES) IN NEW YORK, THE TIRE WARNING INDICATOR WENT ON. UPON MY ARRIVAL AT HOME (ABOUT AN 8-MINUTE DRIVE FROM THE BRIDGE), I NOTICED A HISSING SOUND COMING FROM THE REAR, DRIVER-SIDE TIRE AND IMMEDIATELY CONCLUDED THAT THE TIRE WAS DEFLATING. THE FOLLOWING MORNING THE TIRE WAS FLAT. AFTER INSTALLING THE SPARE, I TOOK THE TIRE TO A GOODYEAR DEALER. UPON INSPECTION, THE MECHANIC NOTED THAT THERE WAS A PUNCTURE TO THE SIDEWALL OF THE TIRE WHICH SHOULD NOT BE REPAIRED, WHICH WAS THE SAME ISSUE DISCOVERED WITH THE FRONT, DRIVER-SIDE TIRE. I REPLACED IT WITH A NEW TIRE. THE TIRE HAD APPROXIMATELY 6,500 MILES ON IT THE TIME OF THE INCIDENT. THIS TIME I FILED A COMPLAINT SINCE IT WAS HIGHLY COINCIDENTAL THAT TWO TIRES WOULD FAIL WITHIN A 10-DAY PERIOD WITH THE SAME FACT PATTERN. I SUSPECT THAT THE VEHICLE CAME INSTALLED WITH AT LEAST TWO TIRES THAT HAD WEAK SIDEWALLS. *TR
Electrical system, Jun 15, 2011
TL*THE CONTACT OWNS A 2011 HONDA PILOT. WHILE DRIVING 20 MPH, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND SHE WAS UNABLE TO RESTART IT. THE DEALER MADE FIVE ATTEMPTS TO DUPLICATE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT MILES WERE 9,615. THE APPROXIMATE FAILURE MILEAGE WAS 2,600. UPDATED 07/26/11*LJ UPDATED 3/16/12 *CN
Power train, Jun 4, 2011
I BOUGHT 2011 HONDA PILOT EX-L RES AT THE END OF APRIL, 2011. I NOTICED THERE WAS A PINK COLOR OIL LEAK (3" SIZE) ON MY GARAGE FLOOR ON THE FIRST DAY AFTER ABOUT 60 MILE DRIVE. AFTER THEN, IT KEPT LEAKING EVERY TIME AFTER RUNNING THE CAR. I HAVE HONDA DEALER CHECKED IT YESTERDAY. I WAS TOLD THAT WAS THE TRANSMISSION FLUID LEAK. I WAS SHOCKED WHEN I HEARD THIS. IT IS A BRAND NEW CAR AND TRANSMISSION OIL LEAKED AT THE FIRST DAY WHEN I DROVE FROM DEALER BACK TO HOME (~60 MILES). THE DEALER COULD NOT LOCATE WHERE EXACTLY THE LEAK COMES FROM AND WAITING FOR THE RESPONSE AND DECISION FROM HONDA CORP TO EITHER FIX IT REPLACE THE TRANSMISSION. I SEARCHED AND KNEW THAT THERE ARE LOTS THE SAME ISSUES ON PILOT. THE MORE YOU DRIVE, THE WORSE THE PROBLEM IS EVEN AFTER REPAIRING IT. I WISH I KNEW THIS ISSUE BEFORE I BOUGHT THIS JUNK. *TR
Latches/locks/linkages, Apr 4, 2011
I PURCHASED A NEW HONDA PILOT LX ON 26MARCH AND WHILE DRIVING ON THE HIGHWAY 01APRIL11, THE HOOD CAME AJAR/POPPED INADVERTENTLY, BUT THE HOOK CAUGHT IT SO IT DID NOT HIT THE WINDSHIELD. I PULLED OVER AND CLOSED THE HOOD AND IT DID NOT OCCUR AGAIN THAT DAY. IT HAS ONLY OCCURRED ONCE IN THE WEEK I HAVE OWNED THE VEHICLE. THERE WAS NO DAMAGE TO THE VEHICLE. NO PARTS WERE REPAIRED OR REPLACED AT THIS TIME. I CHECKED THE HOOD AND PARTS AND EVERYTHING SEEMED TO BE WORKING PROPERLY. I CLOSED THE HOOD AND TRIED PULLING ON IT TO SEE IF IT WOULD COME AJAR AND DID NOT. *TR
Steering, Mar 24, 2011
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE WOULD VEER TO ONE SIDE WITHOUT EXPLANATION. IN ADDITION, WHEN DEPRESSING THE ACCELERATOR AND STEERING TO THE LEFT HE WOULD MOMENTARILY LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED AN ALIGNMENT BUT IT FAILED TO REMEDY THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 4,000. UPDATED 5/2/11 *CN UPDATED 06/06/11
Seats, Dec 31, 2010
DRIVERS SEAT HEIGHT ADJUSTMENT LOWERS ON IT'S OWN WHILE DRIVING. THIS HAPPENS EVERY TIME IT IS DRIVEN, CREATING A SAFETY ISSUE SINCE DRIVER SINKS TO LOWEST POSITION WHILE VEHICLE IS IN MOTION. OCCURRED WHILE DRIVING NEW CAR OFF THE DEALERS LOT. DEALER WAS UNSURE HOW TO FIX. *TR
Structure, Nov 3, 2010
TL*THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE RADIATOR WAS DAMAGED WHEN A SMALL STONE BOUNCED OFF OF THE GROUND AND ENTERED THE GRILL. THE CONTACT FEELS THAT THE GRILL HAS OPENINGS THAT ARE TOO LARGE AND ALLOW ROAD DEBRIS TO COME THROUGH AND DAMAGE THE VEHICLE. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 750.
Power train, Structure, Latches/locks/linkages, Oct 22, 2010
2011 HONDA PILOT, SPONTANEOUS STAR CRACK IN LOWER CENTER WINDSHIELD, SPONTANEOUS REAR HATCH AND PASSENGER DOOR OPENING WHILE DRIVING WITH MY YOUNG CHILD IN THE REAR PASSENGER SEAT (WITH "LOCKED" DOORS), TRANSMISSION RATTLE UPON SLOW ACCELERATION OR COAST AT SECOND AND THIRD GEARS....HONDA DEALER SAID CALL INSURANCE ABOUT WINDSHIELD, SOMETHING MUST HAVE "HIT" WINDSHIELD WITHOUT ME KNOWING IT, SAID "FOUND NO ABNORMAL NOISES" AND "CANNOT DUPLICATE" RATTLE NOISE BECAUSE DIFFERENT PEOPLE HAVE DIFFERENT DRIVING PATTERNS, SAID "CANNOT DUPLICATE" DOORS OPENING WHILE DRIVING, DEALER DID NOT "FIX" ANY OF THESE SAFETY ISSUES, JUST TOLD US TO PICK UP THE CAR...AFTER RESEARCH ON INTERNET, I BELIEVE THESE TO BE MANUFACTURER DEFECTS. I PURCHASED A BRAND NEW VEHICLE SO I DID NOT HAVE TO WORRY ABOUT SAFETY OR REPAIRS. THIS IS THE THIRD PILOT I HAVE HAD, AND THE SAFETY ISSUES ARE VERY CONCERNING. AFTER THE RECALL ON THE 2004 PILOT TRANSMISSION, WHY HAVE THE SAME ISSUES COME UP AGAIN IN 2010? MANY COMPLAINTS CAN EASILY BE FOUND REGARDING THE FAULTY TRANSMISSIONS AND WINDSHIELDS IN HONDA VEHICLES. HOW IS IT LEGAL FOR A CAR MANUFACTURER TO CONTINUE ROLLING OUT VEHICLES WITH KNOWN SAFETY ISSUES? AND THEY MARKET THESE VEHICLES TO FAMILIES WITH CHILDREN. HOW ABOUT A CLASS ACTION LAW SUIT AND SHUT DOWN THESE MANUFACTURING FACILITIES? I WILL NEVER TRUST HONDA AGAIN, AFTER 15 YEARS OF LOYALTY AND TRUST THAT SAFETY SHOULD BE A CORE ISSUE. *TR
Service brakes, Electric, Electronic stability control (ESC), Traction control system, Oct 12, 2010
WHEEL SENSOR WIRES ON 2011 HONDA PILOT ARE EXPOSED AND UNPROTECTED UNDER THE VEHICLE WHICH WHEN DAMAGED, DISABLE ANTI-LOCK BRAKING SYSTEM (ABS), VEHICLE STABILITY ASSIST (VSA), AND THE VARIABLE TORQUE MANAGEMENT (VTM-4) SYSTEMS. EXPOSED WIRES ARE PRONE TO BE CUT OR DAMAGED BY ROAD DEBRIS AND HAZARDS. DUE TO THE WIRE BEING EXPOSED, IT WAS DAMAGED AND CAUSED AN OUT-OF-POCKET EXPENSE OF APPROX. $266.00 TO REPAIR ON A BRAND NEW VEHICLE WITH ONLY 2,600 MILES ON IT. THIS COULD HAVE BEEN EASILY AVOIDED IF THE WIRE HAD BEEN PROTECTED BY A BRAIDED COVERING OR METAL TUBE. WIRES SHOULD NOT BE EXPOSED WITHIN THE UNDERCARRIAGE OF A VEHICLE, ESPECIALLY ONES THAT ARE RESPONSIBLE FOR SAFETY FEATURES. *TR
Equipment, Oct 4, 2010
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE REAR AIR CONDITIONING SYSTEM (A/C) WOULD NOT SHUT OFF FROM THE FRONT CONTROL PANEL. THE CONTACT HAD TO REACH BEHIND HER AND FEEL AROUND THE CONSOLE TO SHUT OFF THE AIR CONDITIONER. IN ADDITION, THE CONTACT STATED THAT SPORADICALLY WHEN STARTING THE VEHICLE, THE REAR A/C WOULD ENGAGE INDEPENDENTLY BUT WOULD NOT REGISTER ON THE FRONT CONTROL PANEL. THE MANUFACTURER AND DEALER WERE BOTH CONTACTED WHO COULD NOT PROVIDE A RESOLUTION TO THE FAILURE. THE CONTACT HAD CONCERNS WITH HAVING TO REMOVE HER EYES FROM THE ROADWAY TO DISENGAGE THE REAR A/C SYSTEM. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 10,600.
Steering, Engine and engine cooling, Sep 13, 2010
2011 HONDA PILOT EX-L, ENGINE IS HUMMING WHENEVER THE SPEED IS UP TO 50 MILES/HOUR. *TR
Suspension, Wheels, Jun 4, 2010
MY WIFE AND I WERE DRIVING HOME ON THE NIGHT OF JUNE 2ND, 2010 AND WERE TURNING ON THE STREET WE LIVE ON WHEN THE RIGHT FRONT WHEEL JUST LAID OVER. WE HAD IT TOWED TO THE DEALERSHIP AND THEY INFORMED US THAT THEY THOUGHT THAT EITHER THE BOLTS WERE NOT PROPERLY TORQUED AT THE FACTORY OR POSSIBLY THEY JUST BROKE.THESE WERE THE BOLTS THAT HOLD THE SPINDLE ON. *TR