2011 Honda Pilot
Problems, recalls and owner-reported issues
Air bags is the leading concern among 293 owner complaints filed for this model year. This is the 10th highest complaint count among 23 Pilot model years with reports.
Of the 2011 reports, 29 involved a crash and 5 involved a fire. 31 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Campaign 19V502000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 16, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Campaign 19V378000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleSep 27, 2018
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Campaign 18V661000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
Campaign 18V042000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleAug 31, 2017
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Campaign 17V545000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
Campaign 17V030000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 24, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless already included in "Zone A" above, Honda is recalling certain model year 2008 Honda Accord, 2006-2008 Civic, Civic Hybrid and Civic GX, and 2007-2008 CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.
Campaign 16V346000 on NHTSA.gov
Air bagsJan 18, 2013
Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.
The absence of more than one rivet could alter the performance of the driver's airbag during deployment. This could potentially increase the risk of injury during a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda dealer. The dealer will inspect the driver's airbag module and replace it if necessary, free of charge. The recall began on March 14, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 13V016000 on NHTSA.gov
Seat belts, front, webbingSep 9, 2011
HONDA IS RECALLING CERTAIN MODEL YEAR 2009-2011 PILOT VEHICLES MANUFACTURED FROM MARCH 13, 2008, THROUGH AUGUST 30, 2011. THERE IS A POSSIBILITY THAT THE STITCHING THAT SECURES THE END OF THE DRIVER AND FRONT PASSENGER LAP SECTION OF THE SEATBELT MAY BE INCOMPLETE OR MISSING.
IF THE STITCHING IS INCOMPLETE OR MISSING, THE SEATBELT MAY DETACH FROM THE ANCHOR WEBBING, INCREASING THE RISK OF PERSONAL INJURY IN A CRASH.
HONDA DEALERS WILL CONDUCT A SPECIALIZED INSPECTION OF THE DRIVER AND FRONT PASSENGER SEATBELTS, AND IF NECESSARY, REPLACE THE SEATBELTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 5, 2011. OWNERS MAY CONTACT HONDA AUTOMOBILE CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 11V468000 on NHTSA.gov
SuspensionDec 16, 2010
HONDA IS RECALLING CERTAIN MODEL YEAR 2010-2011 HONDA ACCORD V6 AND MODEL YEAR 2011 HONDA PILOT VEHICLES. THE BOLTS THAT ATTACH THE LOWER LEFT AND RIGHT FRONT DAMPER BRACKET TO THE FRONT SUSPENSION AND THE SPINDLE NUTS ON THE PILOT MAY NOT HAVE BEEN PROPERLY TIGHTENED WHICH MAY RESULT IN LOSS OF STEERING. THE SPINDLE NUTS FOR THE AXLE ON THE ACCORD V6 MAY NOT HAVE BEEN TIGHTENED PROPERLY WHICH MAY RESULT IN EXCESSIVE NOISE AND/OR LOSS OF STEERING.
LOSS OF STEERING INCREASES THE RISK OF A CRASH.
DEALER WILL INSPECT AND REPLACE ANY LOOSE FRONT DAMPER BRACKET BOLTS OR SPINDLE NUTS ON THE PILOT IF NECESSARY. DEALER WILL INSPECT AND REPLACE THE SPINDLE NUTS ON THE ACCORD V6 IF NECESSARY. THE SAFETY RECALL BEGAN DECEMBER 23, 2010. OWNERS MAY CONTACT HONDA AT 1-800-999-1009.
Campaign 10V640000 on NHTSA.gov
Representative owner complaints
293 reports, newest first.
Power train, Jan 20, 2020
IT CHATTERS ALL GEARS
Power train, Electrical system, Engine, Oct 13, 2019
MY 18 YEAR OLD DAUGHTER WAS DRIVING HOME 6/28/19 AT MIDNIGHT. CAR DIED WHILE DRIVING. COASTED TO SIDE OF ROAD. RESTARTED AND DROVE SOME. SAME THING. MANY LIGHTS CAME ON. COASTED TO SIDE OF HIGHWAY. TRIED ONE MORE TIME AND MADE IT HOME. MILES ON ODO: 118,279. THE NEXT MORNING I STARTED THE CA AND TRIED TO DRIVE TO DEALERSHIP. AFTER 3 MILES, THE SAME HAPPENED TO ME. I WAS ABLE TO PULL OVER AND HAD AAA TOW IT 5 MILES TO DEALERSHIP. AT DEALERSHIP, THE SAID MANY ERROR CODES CAME UP BUT THEY RECOMMENDED REPLACING THE POWERTRAIN CONTROL MODULE (PCM). I PD $1,410.16 TO DO THIS ON JULY 2. I PICKED THE CAR UP AND DROVE LESS THAN A MILE AND THE SAME THING HAPPENED. I WAS ABLE TO START IT AGAIN AND THEN IT HAPPENED AS I COASTED BACK TO THE DEALERSHIP. THEY ANALYZED THE CAR, TALKED WITH HQ HONDA REPS AND THEY RECOMMENDED CHECKING THE SPARK PLUGS. THEY DID AND ALL 6 WERE BAD. HOWEVER, THEY WERE JUST REPLACED AT 102,42 MILES ABOUT 1 YEAR EARLIER. JULY 9. I DECIDED TO REPLACE THE SPARK PLUGS AND THE DEALERSHIP TO THEIR CREDIT ONLY CHARGED ME $200 (COST OF LABOR). I WAS HESITANT TO REPLACE THEM AS I WAS NOT CERTAIN THEY HAD IDENTIFIED THE TRUE PROBLEM. I WAS SHOCKED AFTER SPENDING THE $1,400 THAT IT HAPPENED AGAIN. EVER SINCE THEN I AM WONDERING IF THIS WILL HAPPEN AGAIN. I AM ALSO CONCERNED BECAUSE THIS PROBLEM OF THE CAR JUST SHUTTING DOWN IS EXTREMELY DANGEROUS, ESPECIALLY IF YOU FIND YOURSELF ON THE HIGHWAY. SO I WOULD LIKE SOMEONE TO LOOK INTO THIS AND TO SEE IF THIS HAS HAPPENED TO ANYONE ELSE. THANKS.
Suspension, Engine, Jul 31, 2019
I HAVE REPLACED COILS AND PLUGS DUE TO MISFIRE CODE PO302 TWO OR MORE TIMES. I HAVE HAD CV JOINTS REPLACED 2 OR MORE TIMES. I PURCHASED THIS VEHICLE USED APPROXIMATELY 4 YEARS AGO. I HAVE CONTACTED HONDA USA ON SEVERAL OCCASIONS ONLY TO BE TOLD THEIR ARE NO RECALLS EXCEPT TAKATA AIRBAG. ONLY TO FIND OUT THEIR IS A (KNOWN) PROBLEM WITH CYLINDER MISFIRES FOR MY VEHICLE. I BROUGHT THIS UP TO HONDA'S ATTENTION. NOT THE OTHER WAY AROUND.
Seats, Other or unspecified, Jul 30, 2019
BOUGHT 2011 PILOT IN MAY 2010, BRAND NEW. THE BROCHURE STATED THE VEHICLE HAS LEATHER INTERIOR TRIM. TO MY DISMAY TWO YEARS LATER, THE CENTER SEAT DEVELOPED A CRACK AND WAS TAKEN TO THE DEALER, AND WAS TOLD THE SEAT WAS VINYL. NOT LEATHER! THE HAND REST ON ALL DOORS AND CENTER CONSOLE ARE ALL TORN AND STRETCHED TO REVEAL THE TRIM WAS THIN STRIPS OF SOME SORT OF RUBBER. NOW ALL SEATS ARE ALSO CRACKED AND TORN AFTER THE VINYL HARDENED. I FEEL AS IF I WAS FLEECED BY HONDA. HAD I KNOWN THE INTERIOR WAS RUBBER AND VINYL I WOULD HAVE STUCK WITH THE FABRIC SEATS. ADDITIONALLY THE VEHICLE KEPT SHUTTING DOWN ONLY TO FIND OUT THE THROTTLE BODY WAS DEFECTIVE. THE VEHICLE 'EATS' BRAKE PADS AND THE EMERGENCY DOES NOT WORK PROPERLY. I LEARNT THE HARD WAY FEW MONTHS AFTER PURCHASING MY VEHICLE. I PARKED IT IN MY DRIVEWAY WHICH HAS A VERY SLIGHT INCLINE, PLACED IT IN NEUTRAL AND APPLIED THE BRAKES AND STEPPED OUT, ONLY TO HEAR HORNS BLOWING. ON CHECKING, THE VEHICLE HAD ROLLED INTO THE STREET. TO THIS DAY THE DEALER CANNOT FIGURE WHY THE EMERGENCY BRAKE DOES NOT WORK IF THE VEHICLE IS ON AN INCLINE WITH THE BACK TOWARDS THE BOTTOM OF THE INCLINE..
Other or unspecified, Engine, Visibility/wiper, Jul 26, 2019
MY 2011 PILOT WAS PURCHASED NEW IN AUG 2011, HAS LESS THAN 68000 MILES AND I LIVE IN SOUTHERN CA, YET: MY BATTERY DIED AND HAD TO BE REPLACED APR 2018 (CAR WAS PARKED < 1HR AND WOULD NOT START, BUT STARTED FINE THE HOUR BEFORE). MY ENGINE CHECK TRANSMISSION SYSTEM LIGHT/WARNING CAME ON AND WE HAD TO ADD A QUART OF OIL ON JULY 18, 2019, EVEN THOUGH I HAD AN OIL CHANGE DONE IN MAY 2019 LESS THAN 500 MILES BEFORE. ON 7/24/19, MY FRONT WINDSHIELD WIPERS STOPPED AND TODAY I HAD TO HAVE THE MOTOR REPLACED NOT JUST A FUSE. I'M CONCERNED WHY A HONDA < 9 YRS OLD IS HAVING THESE ISSUES - BURNING OIL & MOTORS DYING. IS MY CAR A LEMON? CAN YOU PLEASE HELP TO ALLOW ME TO HAVE A DEALERSHIP SERVICE DO A FULL INSPECTION/FIX ON THE OIL ISSUE AT NO COST AND POSSIBLY A REIMBURSEMENT ON THE COST OF THE NEW WINDSHIELD WIPER MOTOR (PART & LABOR APPROX. $411 - I CAN PROVIDE A COPY OF THE INVOICE LATER AS THE WORK IS BEING DONE TODAY)? THANK YOU FOR YOUR CONSIDERATION. I WOULD APPRECIATE ANY ASSISTANCE IN ENSURING THAT MY CAR DOES NOT PROGRESS AS A LEMON. I HAVE BEEN A DEDICATED HONDA OWNER SINCE 1981 AND THIS IS THE FIRST ONE I'VE OWNED THAT HAS PROBLEMS. THANK YOU.
Steering, Jul 15, 2019
TEERING COLUMN MAKES A KNOCKING NOISE WHEN TURNING. DEALERSHIP REPLACED POWER STERRING THREE TIMES AND RACK AND PINION ALONG WITH OTHER PARTS OF POWER STEERING. DEALERSHIP ALSO INDICATED THAT THIS IS A PROBLEM FOR PILOTS AND SUGGESTED I TRADE IN MY VEHICLE. CAR HAS 100,000K BUT ONLY IS DRIVEN IN TOWN 90% AND 10% HWY; ORIGINAL OWNER AND OTHERWISE IN GOOD CONDITION.). OTHERS HAVE POSTED SAME COMPLAINT WITH PILOT ONLINE. THIS CAN'T BE NORMAL WEAR AND TEAR! TO REPLACE A STEERING COLUMN SHOULD NOT BE A ROUTINE MAINTENANCE. SAFETY IS A CONCERN BUT DEALERSHIP INDICATED THAT IT SHOULD BE SAFE TO DRIVE IF REPAIRS ARE NOT DONE BUT THE NOISE WILL GET LOUDER. SEEMS TO ME THAT DEALERSHIP IS DEALING WITH THIS PROBLEM QUIET OFTEN. CONTACTED AM. HONDA CUSTOMER SERVICE AND REPORTED THIS ISSUE. THEY INDICATED THAT THERE ARE NOT SUFFICIENT NUMBER OF COMPLAINTS AND INQUIRY WILL BE CLOSED. NOT SURE IF HONDA IS LOOKING INTO WHETHER THERE IS A MANUFACTURING OR DESIGN DEFECT. FORD HAD SIMILAR ISSUES AND IT TOOK STEPS TO REPLACE THE STEERING COLUMN AT NO COST TO THE CONSUMER.
Power train, Air bags, Jun 17, 2019
TAKATA RECALL - FRONT DRIVER AND PASSENGER AND FRONT DASH AIRBAGS, THE SENDOR DOES NOT WORK. THEY WILL NOT DEPLOY IF WE WERE TO BE IN AN ACCIDENT. ALSO, I HAVE BEEN EXPERIENCING TRANSMISSION SHUDDER IN MY 2011 PILOT EXL. WHEN ON LIGHT THROTTLE BETWEEN 25-40 MPH, THEN IT DISAPPEARS. THIS IS WHILE DRIVING ON THE HIGHWAY AND CITY STREETS.
Other or unspecified, Jun 3, 2019
DRIVING ON THE HIGHWAY THE STEERING WHEEL WAS SHAKING BUT NOTHING ELSE SEEMED TO HAVE AN ISSUE, THEN THE CHECK ENGINE/EMISSIONS LIGHT CAME ON, FOLLOWED BY THE VT4 AND THEN SHORTLY AFTER THE VBS LIGHT. FROM WHAT I READ THIS HAS BEEN AN ISSUE WITH THE MODEL YEAR I OWN, HOWEVER IT ALSO STATES IT CAN CAUSE THE CAR TO NOT ACCELERATE PROPERLY WHICH WHEN DRIVING ON HIGHWAYS AS MUCH AS I DO, CAN BE A SAFETY CONCERN. I FEEL THIS ISSUE SHOULD HAVE BEEN RESOLVED WITH A RECALL VERSUS AN EXTENDED WARRANTY, DUE TO THIS TOOK PLACE RIGHT AFTER THE 8 YEAR MARK OF IT BEING PURCHASED. LOSING ACCELERATION ON A MAJOR HIGHWAY, WITH CARS AND SEMI TRUCKS DRIVING WELL AT 80 MPH OR MORE, CAN BE A SCARY THING IF THE CAR WILL NOT ACCELERATE PROPERLY DUE TO AN ISSUE THAT HAS BEEN REPORTED, TAKEN TO COURT AND IN THE END SHOULD HAVE BEEN CORRECTED VERSUS EXTENDING THE POWERTRAIN WARRANTY. THE COST PER OUR LOCAL HONDA DEALERSHIP WILL BE $4,000 WHICH IS ABOUT WHAT I HAVE LEFT TO HAVE THE VEHICLE PAID OFF. NOW I HAVE TO CONSIDER IF IT IS AN ITEM I SPEND A FORTUNE ON TO FIX THE SUV I LOVE OR TRADE FOR ANOTHER VEHICLE.
Air bags, May 12, 2019, crash
OUR VEHICLE WAS INVOLVED IN A NEAR-HEAD ON COLLISION WITH DAMAGE PRIMARILY ON THE FRONT DRIVER'S SIDE QUARTER OF THE VEHICLE. OUR VEHICLE WAS TRAVELLING AT LEAST 45 MILES PER HOUR, THE EXACT SPEED IS UNKNOWN. THE DRIVER'S SIDE CURTAIN AIRBAGS DID NOT DEPLOY, BUT THE PASSENGER'S SIDE CURTAIN AIRBAGS DID. MY WIFE WAS THE DRIVER AND ONLY OCCUPANT, SHE BRIEFLY LOST CONSCIOUSNESS AFTER THE IMPACT. THE DRIVER'S SIDE DOOR WAS PARTIALLY CRUSHED IN AND THE TOP OF THE FRAME WAS BENT IN TOWARDS THE CABIN. WHEN SHE AWAKENED, MY WIFE SAW THE DOOR FRAME WITHIN A COUPLE OF INCHES OF HER FACE. THANKFULLY SHE DID NOT SEEM TO STRIKE HER HEAD AGAINST THE FRAME, BUT IT WAS EXTREMELY LUCKY THAT SHE DIDN'T. WHEN THE FIRST RESPONDERS ARRIVED, THEY HAD TO CUT THE CONNECTION TO THE SIDE CURTAIN AIRBAGS AND THEY WERE SURPRISED TO SEE THAT THE COLLISION HAD NOT TRIGGERED THEM. I HAVE ATTACHED A PICTURE OF THE VEHICLE DOOR FRAME AND THE AIRBAGS THAT FAILED TO DEPLOY. WE WANTED TO BRING THIS TO YOUR ATTENTION JUST IN CASE IT IS NOT AN ISOLATED INCIDENT.
Other or unspecified, Mar 18, 2019
PAINT IS PEELING OFF FROM THE HOOD AND THE DOORS. THIS CAR IS KEPT IN GREAT CONDITION AND WELL TAKEN CARE OF TO HAVE PAINT ISSUES. IT'S KEPT INDOORS AWAY FROM BAD WEATHER SO THIS HAS TO BE A PINT DEFECT PROBLEM. NOT HAPPY WITH HONDA IF THIS IS WHAT YOU SELL YOUR COSTUMERS THAT BUY YOUR PRODUCT.
Suspension, Mar 8, 2019
I OWN A 2011 HONDA PILOT AND WAS TOLD MY COMPLIANCE BUSHINGS ARE BROKEN AND IT IS CRITICAL TO REPLACE THEM. I WAS TOLD THIS AFTER TAKING IT IN FOR AIR BAG RECALL. VEHICLE 8 YEARS OLD WITH NORMAL USAGE AND TO BE TOLD WOULD COST $1200 IS BEYOND CRAZY. WHAT ELSE IS WRONG WITH THESE VEHICLES. REALLY SCARED TO DRIVE AND HOW MANY PEOPLES VEHICLES HAVE THESE PROBLEMS AND THEY ARE DRIVING WITHOUT KNOWLEGE.
Power train, Feb 20, 2019
TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE ACCELERATING, THE VEHICLE VIBRATED VIOLENTLY WITHOUT WARNING. CROWN MOTORS (555 CYPRESS AVE, REDDING, CA 96001, (530) 241-4321) REPAIRED THE TRANSMISSION SWITCH, BUT THE FAILURE RECURRED. THE DEALER INFORMED THE CONTACT THAT THE TORQUE CONVERTER NEEDED TO BE REPAIRED. THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Air bags, Jan 28, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V661000 (AIR BAGS). THE CONTACT CALLED HAMILTON HONDA AT 609-528-2600 (LOCATED AT 655 US-130, HAMILTON TOWNSHIP, NJ 08691) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Jan 23, 2019
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V661000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUBARU OF ONTARIO (1195 AUTO CENTER DR, ONTARIO, CA 91761, (888) 905-4875) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Dec 18, 2018
I TOOK MY CAR TO DEALER TO WORK ON 3 RECALL NOTICES ON DRIVER SIDE AIRBAG (NOT TAKATA RELATED SINCE IT'S NOT A TAKATA AIRBAG), PASSENGER SIDE AIRBAG, AND SEAT BELT. I ALSO HAD A SRS WARNING LIGHT THAT WAS ON CONSTANTLY FOR ABOUT 2 YEARS SO I HAD THE DEALER DIAGNOSE THE WARNING LIGHT. THE CODE SHOWED 11-21 (SOMETHING ABOUT OPEN OR INCREASED RESISTANCE ON THE AIRBAG). THE DEALER SAID THE AIRBAG NEEDS TO BE REPLACED FOR ABOUT $1200 AND THE PROBLEM WAS CAUSED BY TAMPERING WITH THE AIRBAG WIRING. THIS TOTALLY DID NOT MAKE SENSE SINCE I AM THE ORIGINAL OWNER AND NOBODY TAMPERED WITH THE AIRBAG. THE LIGHT STARTED TO COME ON AFTER 5-6 YEARS SINCE I OWNED THE VEHICLE AND THE CAR WAS NEVER INVOLVED IN AN ACCIDENT. THIS LOOKS LIKE A POOR QUALITY AIR BAG WAS USED WHEN THE VEHICLE WAS MADE AND I THINK HONDA SHOULD REPLACE THIS AIRBAG AT THEIR COST.
Visibility/wiper, Dec 11, 2018
THE INSIDE REAR VIEW MIRROR HAS DEGRADED TO THE POINT WHERE THE MIRROR IS CLOUDY WITH BLACK SPOTS THAT APPEAR LIKE DIRT, BUT ARE ACTUALLY JUST THE DEGRADATION OF THE MIRROR ITSELF. I'VE SEARCHED ONLINE AND SEE THAT THIS IS A COMMON PROBLEM WITH THE 2011 HONDA PILOT.
Visibility/wiper, Dec 10, 2018
INTERIOR REAR VIEW MIRROR OF MY HONDA PILOT EX-L 2011 LOST MOST OF THE REFLECTIVE COATING/ MATERIAL. THE MIRROR IS CLEAN BUT LOOKS DIRTY AS IT LOST MOST OF THE REFLECTIVE MATERIAL. IT HAS BECOME DANGEROUS TO DRIVE WITH NO PROPER REAR VIEW MIRROR AND THE REPLACEMENT COST FOR THE MIRROR IS LITTLE OVER $850. I BROWSED ONLINE AND FOUND OUT MANY PEOPLE COMPLAINED OF THE SAME ISSUE WITH HONDA PILOT INTERIOR REAR VIEW MIRROR. PLEASE HAVE A CHECK AND HELP ALL THE HONDA PILOT OWNERS AND OTHER VEHICLES WHICH USE THE SAME PART.
Structure, Dec 8, 2018
DRIVER DOOR SLIGHTLY LIFTS AT TOP LEFT CORNER DURING WINDY CONDITIONS WHILE DRIVING ON HIGHWAY. SEEMS LIKE DOOR ALIGNMENT IS IMPROPER.
Air bags, Nov 20, 2018
TAKATA RECALL - I RECEIVED A LETTER IN THE MAIL REGARDING THIS RECALL AND CALLED THE LOCAL HONDA DEALERSHIP TO MAKE AN APPOINTMENT. THEY WERE ABLE TO GET ME IN THE FOLLOWING WEEK , WHICH WAS TODAY NOV 20, 2018. I ARRIVED WHICH IS 30 MINS FROM MY HOUSE AND THEY INFORMED ME THAT THEY DID NOT HAVE ANY AIR BAGS AVAILABLE / THEY WERE OUT OF INVENTORY. THIS IS VERY CONCERNING TO BE BECAUSE NOW I HAVE TO WAIT AND I WILL OUT OF TOWN (TRAVELING WITH CHILDREN IN THE CAR) TO ANOTHER STATE FOR THANKSGIVING. THE DEALERSHIP IS WEST BROAD HONDA - RICHMOND, VA (804-672-9200)
Steering, Suspension, Nov 16, 2018
WHEN TURNING THE STEERING WHEEL TO THE FAR RIGHT OR TO THE FAR LEFT (OR ON A SHARP TURN) AS IN MAKING A U-TURN, THERE IS A CLICKING SOUND AND VIBRATION IN THE STEERING WHEEL AND FEELS LIKE IT IS TIED TO THE AXLES OR TIRES. THIS HAS BEEN HAPPENING SINCE THE VEHICLE WAS PURCHASED BRAND NEW IN 2010. AS YOU ARE DRIVING, THERE IS A SENSATION THAT THE WHEELS ARE MOMENTARILY LOCKING UP FOR ABOUT 2 SECONDS. THIS IS NOT RELATED TO THE ECO SYSTEM. THE CAR FEELS AS IF IT IS SKIDDING OR SKIPPING AND THEN IT RESUMES TO NORMAL DRIVING. THIS HAPPENS ABOUT EVERY 5 MILES.THIS HAPPENS WHEN THE VEHICLE IS TRAVELING AT A SPEED OF 40 MILES OR HIGHER ON THE FREEWAY NOT IN STOP AND GO TRAFFIC. THIS HAS BEEN HAPPENING WITHIN THE LAST SIX MONTHS, HAD VEHICLE INSPECTED AND ALL WAS REPORTED NORMAL.
Steering, Oct 19, 2018
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT STEERING FLUID WAS LEAKING FROM THE VEHICLE. THE CONTACT ADDED STEERING FLUID TO THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (HONDA OF SUMNER, 16302 AUTO LN, SUMNER, WA 98390, (253) 826-6800) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000. THE VIN WAS NOT AVAILABLE.
Air bags, Oct 17, 2018, crash
ACCIDENT TOOK PLACE ON HIGHWAY 51. MY CAR, THE 2011 HONDA PILOT, WAS DEAMED TOTALED BY INSURANCE. NO AIRBAGS WERE DEPLOYED DURING OR AFTER THE ACCIDENT OCCURRED. I WAS PULLING OUT OF A PARKING LOT AND TRUCK WITH A STEAL BUMPER HIT ME GOING APPROXIMATELY 45MPH. THE FRONT END OF THE HONDA PILOT WAS DEMOLISHED.
Air bags, Oct 17, 2018, crash
GOT IN A TWO CAR COLLISION. TOTALED OUT THE HONDA PILOT 2011. HIT HEAD ON. NO AIRBAGS WERE DEPLOYED IN THE PILOT. ACCIDENT TOOK PLACE ON HIGHWAY 51 IN RIDGELAND, MS. VEHICLE WAS NOT IN MOTION, OTHER VEHICLE GOING APPROXIMATELY 45 MPH.
Visibility/wiper, Oct 4, 2018
REAR VIEW MIRROR BECAME HAZY AFTER ONLY APPROX 2 YEARS AND IS NOW BECOMING PROGRESSIVELY WORSE. IT IS NOW HINDERING VISIBILITY THROUGH MIRROR.
Suspension, Oct 1, 2018
WE WERE JUST INFORMED THAT OUR COMPRESSION BUSHINGS ARE SHOT ON OUR 2011 HONDA PILOT AND THAT THEY ARE NOT COVERED. WHY WOULD THIS HAPPEN SO FREQUENTLY ON PILOTS? WHY WOULD THIS NOT BE RECALLED. I COULD UNDERSTAND IF ONE OF THEM WENT, BUT BOTH AT THE SAME TIME AND BOTH WITH THE VERY SAME ISSUE SEEMS MORE OF A RECALL AND DEFECT THAN ANYTHING ELSE OR NORMAL WEAR AND TEAR. NOW I AM TOLD IT WILL COST CLOSE TO $900.