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2012 Honda Pilot

Problems, recalls and owner-reported issues

Engine is the leading concern among 171 owner complaints filed for this model year. This is the 15th highest complaint count among 23 Pilot model years with reports.

Complaints by model year
  10. 171

Of the 2012 reports, 17 involved a crash and 3 involved a fire. 19 people were injured.

Primary concernEngine35 reports · 20% of complaints
Owner complaints171Filed with NHTSA
Recall relationship9 safety recallsNHTSA campaign records

What owners report most often

  1. Engine35
  2. Service brakes28
  3. Electrical system22
  4. Air bags20
  5. Power train20
  6. Vehicle speed control17
  7. Suspension14
  8. Fuel/propulsion system11

Recalls and investigations

  1. Air bags, frontal, passenger side, inflator moduleJun 27, 2019

    Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.

    Campaign 19V502000 on NHTSA.gov

  2. Air bags, frontal, passenger side, inflator moduleMay 16, 2019

    Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.

    An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.

    Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.

    Campaign 19V378000 on NHTSA.gov

  3. Air bags, frontal, passenger side, inflator moduleSep 27, 2018

    Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.

    Campaign 18V661000 on NHTSA.gov

  4. Air bags, frontal, passenger side, inflator moduleApr 26, 2018

    Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.

    An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.

    Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.

    Campaign 18V268000 on NHTSA.gov

  5. Air bags, frontal, passenger side, inflator moduleJan 9, 2018

    Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.

    Campaign 18V042000 on NHTSA.gov

  6. Air bags, frontal, passenger side, inflator moduleAug 31, 2017

    Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.

    In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.

    Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.

    Campaign 17V545000 on NHTSA.gov

  7. Air bags, frontal, passenger side, inflator moduleJan 10, 2017

    Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.

    Campaign 17V030000 on NHTSA.gov

  8. Air bagsJan 18, 2013

    Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.

    The absence of more than one rivet could alter the performance of the driver's airbag during deployment. This could potentially increase the risk of injury during a crash.

    Honda will notify owners and instruct them to take their vehicle to a Honda dealer. The dealer will inspect the driver's airbag module and replace it if necessary, free of charge. The recall began on March 14, 2013. Owners may contact Honda at 1-800-999-1009.

    Campaign 13V016000 on NHTSA.gov

  9. Fuel system, gasoline, storage, tank assemblyFeb 17, 2012

    HONDA IS RECALLING CERTAIN MODEL YEAR 2012 PILOT AND ACURA MDX VEHICLES. THE VENT SHUT FLOAT (VSF) VALVE CASE IN THE FUEL TANK ASSEMBLY DOES NOT MEET THE DESIGN SPECIFICATIONS.

    AS A RESULT, FUEL MAY LEAK FROM THE TANK, INCREASING THE RISK OF FIRE.

    HONDA WILL NOTIFY OWNERS AND DEALERS WILL INSPECT THE VSF ASSEMBLY DATE AND, IF NECESSARY, REPLACE THE FUEL TANK ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 13, 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.

    Campaign 12V063000 on NHTSA.gov

Representative owner complaints: fuel/propulsion system

11 reports, newest first. Show all

  1. Electrical system, Engine, Fuel/propulsion system, Apr 12, 2026, fire

    On April 9, 2026, my daughter came in from school and parked her Honda Pilot at about 5:10PM. At about 7:03PM, my wife and I were sitting outside and heard a loud POP, it sounded like a car backfiring. I went to investigate and saw a little smoke and a small orange glowing piece of something on the ground under the vehicle towards the front of the vehicle. I grab a fire extinguisher from my work truck and went towards the vehicle. The car was locked and I saw flames under the hood standing by the driver door looking down where the windshield wipers are. I used the extinguisher till it was empty and the flames kept getting worse. I just walked away and my wife was already calling 911. No one was hurt no damage to any exposures. My daughter did not indicate that anything was wrong with the vehicle. No lights on, no smells, everything ran fine. It had 154,000 miles on it. I do have RING video footage of the event. I did file a claim with my insurance and sent them the video footage.

  2. Fuel/propulsion system, Nov 17, 2025

    My 2012 Honda Pilot is experiencing the same engine defect that Honda acknowledged in later model years (2013–2015) and issued recalls/extended warranty coverage for. The defect involves the Variable Cylinder Management (VCM) system causing excessive oil consumption, spark plug fouling, cylinder misfire, rough idle, fuel odor, and drivability issues that create an unsafe driving condition. I brought the vehicle to a Honda dealership in 2023 due to rough idle and a strong fuel smell — symptoms consistent with Technical Service Bulletin 13-082 for misfire and piston ring failure in 2009–2013 Honda Pilots. The dealer did not repair the issue or disclose that this matched a known defect. The vehicle now exhibits severe engine performance issues that pose a safety risk, including hesitation, engine shuddering, loss of power during acceleration, and strong fuel odor that may indicate improper combustion. Honda has issued recalls and warranty extensions for the identical defect on 2013 and newer Honda Pilot models with the same 3.5L V6 VCM engine but refuses to repair or acknowledge the defect for my 2012 Pilot, even though it uses the same engine architecture and has the same symptoms. This discrepancy indicates a potential gap in recall coverage that leaves owners of 2012 Pilots with a known safety-related defect unprotected. I am requesting that NHTSA investigate why the 2012 Pilot was excluded, despite identical engine design and failure patterns.

  3. Other or unspecified, Engine, Fuel/propulsion system, Sep 25, 2020

    AS I PROCEED TO ACCELERATE ONTO A HIGHWAY OR ROAD MY VEHICLE IS VERY HESITANT NO MATTER HOW FAR YOU PUSH DOWN ON THE GAS PEDAL IT WILL NOT GO AND THEN ALL OF THE SUDDEN IT LURCHES ACCELERATING THE SPEED VERY FAST AS IF IT'S TRYING TO CATCH UP. THIS HAS CAUSED ME TO ALMOST I HAVE THREE ACCIDENTS NOW. I HAVE TO BE VERY CAUTIOUS WHEN ENTERING AN INTERSECTION OR PULLING ONTO A FREEWAY AS MY VEHICLE DECLINES TO ACCELERATE AS IT NEEDS TO CAUSING PEOPLE TO RUN INTO ME ALMOST. IT IS A PRETTY SIGNIFICANT DELAY FOR THE VEHICLE TO CATCH UP ON ITS OWN AND COULD BE VERY DANGEROUS FOR ANYONE. I HAVE READ SEVERAL COLUMNS WHERE CUSTOMERS WITH HONDA PILOTS HAVE EXPERIENCED THIS SAME ORDEAL AND YET IT'S HARD TO TAKE TO A DEALERSHIP AND EXPLAIN WHAT'S GOING ON AND THEN GET IN THE CAR AND IT NOT HAPPEN RIGHT AWAY BUT MY CAR DOES IT ALMOST EVERY SINGLE TIME YOU TRY TO ACCELERATE ON TO ANY ROAD. THIS SHOULD BE ADDRESSED AS SOON AS POSSIBLE BEFORE IT CAUSES A LIFE

  4. Service brakes, Fuel/propulsion system, Nov 5, 2017, crash

    MY CAR SUDDENLY ACCELERATED FOR NO KNOWN REASON AND THE BRAKES WOULD NOT STOP THE CAR. THIS HAS HAPPENED 2 TIME IN ONE WEEK. FIRST TIME IT WAS MOVING AT A VERY SLOW RATE AS I WAS COMING TO A STOP AT A STOP LIGHT. THE SECOND TIME I WAS SITTING IN LINE AT A DRIVE THRU, WAITING TO MOVE FORWARD, WHEN I TOOK MY FOOT OFF THE BRAKE THE CAR SUDDENLY ACCELERATED AND WHEN I PUSHED ON THE BRAKE PEDAL IT WENT TO THE FLOOR AND WOULD NOT STOP THE CAR. I TOOK THE CAR TO MY GARAGE AND THEY SAID THEY COULD NOT FIND ANYTHING WRONG. I DON'T KNOW WHAT IS CAUSING THIS BUT I AM NOT SURE IF I SHOULD KEEP THIS CAR, AFTER I REPAIR THE DAMAGE OR GET ANOTHER CAR? PLEASE CHECK CARCOMPLAINTS.COM

  5. Engine, Fuel/propulsion system, Jul 7, 2017

    EXCESSIVE OIL USAGE - FOULING PLUGS - REDUCED GAS MILEAGE - VCM FAULT DTC 3400 TECHNICAL SERVICE BULLETIN (TSB #11-033)

  6. Fuel/propulsion system, Apr 3, 2017

    GAS TANK LEAKS AFTER FILLING. STRONG ODOR OF GAS.

  7. Fuel/propulsion system, Nov 20, 2014

    SOMETIMES WHEN STARTING OUT AND MAKING LEFT OR RIGHT HAND TURN AFTER BEING STOPPED AT A STOP LIGHT OR STOP SIGN, THE ENGINE WILL HESITATE AND BOG DOWN FOR A FEW SECONDS BEFORE IT "KICKS IN" AND THEN THERE IS A "SURGE OF POWER". THIS IS VERY ANNOYING AT THE LEAST AND ALSO VERY DANGEROUS AS ONE COULD EASILY GET REARENDED OR WORSE YET GET CAUGHT IN THE INTERSECTION IN ONCOMING TRAFFIC. THIS HAS HAPPENED ON 3 OCCASIONS AND EACH TIME I WAS BARELY ABLE TO ACCELERATE ENOUGH TO CLEAR THE INTERSECTION. THERE ARE SEVERAL COMPLAINTS TO HONDA DEALERS OF THIS EXISTING PROBLEM AND THEY HAVE FAILED TO TAKE ANY CORRECTIVE ACTION OR ACKNOWLEDGE THE PROBLEM. SOMEONE'S GOING TO HAVE TO BE KILLED BEFORE THIS GETS THEIR ATTENTION. SEE LINK BELOW OF COMPLAINTS. HTTP://WWW.ARFC.ORG/COMPLAINTS/2012/HONDA/PILOT/VEHICLE_SPEED_CONTROL/PROBLEM.ASPX. *TR

  8. Service brakes, Fuel/propulsion system, Oct 10, 2014, crash

    ON APRIL 30 2014 MY WIFE [XXX] ENTERED THE CHILDREN'S HOSPITAL OF PHILADELPHIA CAMPUS IN THE 2012 HONDA PILOT. SHE APPROACHED THE GUARD BOOTH AND CAME TO A COMPLETE STOP. THIS CAN BE VERIFIED AS THE GUARD STOPPED HER AND THEY HAD A BRIEF CONVERSATION ABOUT WHERE TO PARK. [XXX] THEN ACCELERATED OUT OF THE GUARD BOOTH WHILE MAKING AN IMMEDIATE LOW SPEED RIGHT TURN DOWN A RAMP INTO A PARKING GARAGE. FROM THIS POINT THE HONDA PILOT CONTINUED TO ACCELERATE DOWN THE RAMP AS SHE APPLIED THE BRAKES. THE CAR ACCELERATED OUT OF CONTROL AND FAILED TO BRAKE. IT JUMPED A SMALL MEDIAN AND EVENTUALLY HIT A CONCRETE BLOCK WALL AT THE BOTTOM OF THE RAMP. [XXX] MAINTAINS THAT SHE WAS APPLYING THE BRAKES DURING THE DESCENT DOWN THE RAMP UP THE MOMENT OF IMPACT AND THE CAR WAS STILL CONTINUING TO ACCELERATE AND BRAKES DID NOT RESPOND. I CONTACTED HONDA AND SUBMITTED A WRITTEN REQUEST THAT THE EVENT DATA RECORDER (EDR) BE TESTED. A REPRESENTATIVE FROM HONDA CALLED ME ON SEPTEMBER 6 (I WAS ONLY GIVEN A FIRST NAME OF [XXX]) HE EXPLAINED THAT ON OR ABOUT AUGUST 19 A TECHNICIAN EXAMINED THE VEHICLE AND DETERMINED THAT NO PRE ACCIDENT DATA COULD BE RECOVERED. HE EXPLAINED THAT WHILE THE 2012 HONDA PILOT HAS AN EDR ONLY SOME OF THESE VEHICLES HAVE THE ABILITY TO RECORD PRE ACCIDENT DATA AND THAT MINE DID NOT HAVE THIS ABILITY. HE ALSO SAID THAT I WOULD NOT RECEIVE A REPORT OR ANY CONFIRMATION IN WRITING ABOUT THE INCIDENT OR SUBSEQUENT EXAMINATION OF THE VEHICLE. THE OWNER MANUAL INDICATES THAT EDRS HAS THE ABILITY TO RECORD DATA UP TO 30 SECONDS PRIOR TO THE ACCIDENT IT WILL REPORT IF THE ACCELERATOR OR BRAKE WAS BEING ACTIVATED AT THE MOMENT OF IMPACT. IT WILL ALSO INDICATE THE VEHICLE SPEED. MY REQUEST IS THAT HONDA FOLLOW THROUGH AND TEST THE EDR TO DETERMINE IF THE BRAKES AND OR ACCELERATOR MALFUNCTIONED AS [XXX] MAINTAINS AND SUPPLY THE RESULTS TO ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  9. Fuel system, Gasoline, Service brakes, Engine, Fuel/propulsion system, Jul 5, 2014

    THE CHECK ENGINE LIGHT AND VTM4 LIGHT COME ON AFTER OVER AN HOUR OF DRIVING. SOMETIMES THE WHOLE INSIDE OF THE CAR SMELLS HAS WHILE DRIVING AND THE FUEL CONSUMPTION IS NOT EFFICIENT. IN ADDITION WHEN THE CAR SITS IN THE GARAGE FOR A FEW DAYS, MAYBE 2-3, AND I START DRIVING, THE WHEELS MAKE SOME DEEP BRUSHING NOISE. THIS GETS WORST WHEN I BRAKE. SOMETIMES IT SMELLS LIKE SOMETHING IS BURNING UNDER THE HOOD OR AROUND THE ENGINE. *TR

  10. Fuel/propulsion system, Aug 22, 2013

    TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE REFUELING, FUEL SPEWED FROM THE FILLER NECK. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 12V063000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

  11. Fuel/propulsion system, Dec 16, 2012

    28000 MI ESTIMATE. COMPLAINT REPORT JUSTIFICATION- RESEARCH INDICATES HONDA IS RECALLING VEHICLES FOR FUEL SYSTEM ERRORS INCLUDING POTENTIAL FIRES. VEHICLE: HONDA PILOT 2012 "CHECK FUEL CAP" INDICATOR LIGHT HAS BEEN REPORTED PREVIOUSLY TO DEALERSHIP. DEALERSHIP: FIRST TEXAS HONDA, 3400 STECK, AUSTIN, TX, I REPORTED THE "CHECK FUEL CAP" INDICATOR LIGHT DURING PRIOR SERVICE APPOINTMENTS FOR STANDARD SERVICES SUCH AS TIRE ROTATE, OIL CHNG ETC. DEALERSHIP SERVICE DEPARTMENT ATTENDING STAFF RECOMMENDED THAT I GET A NEW FUEL CAP. 12-8-2012 - I TOOK VEHICLE TO DEALERSHIP FOR NEW FUEL CAP. HEAD SERVICE MANAGER RECOMMENDED AUDIT OF FUEL SYSTEM SAYING THAT THE "CHECK FUEL CAP" INDICATOR DOES NOT PERTAIN JUST TO THE CAP BUT TO THE ENTIRE FUEL SYSTEM. APPOINTMENT SCHEDULED FOR 12-14-2012. 12-14-2012 - VEHICLE TAKEN TO DEALERSHIP. 12-15-2012 - RECEIVED A CALL THAT THE GAS CAP WAS NOT ON PROPERLY AND CAP TETHER WAS WRAPPED AROUND CAP. I DISPUTED LEAVING THE CAP IN LOOSE CONDITION AND STATED THAT IT HAD TO HAVE BEEN LEFT LOOSE BY A TECHNICIAN. 12-15-2012 - PICKED UP VEHICLE. INVOICE ODOMETER IN: 31646. SERVICE INVOICE C51253 WRITTEN UP AS: (1) CONCERN 51 CUSTOMER STATES LOOSE FUEL CAP LIGHT COMES ON AND GOES OFF. PER CHECK FOR FUEL LEAKING. (2) CAUSE GAS CAP LOOSE, REPLACED GAS CAP PER JEFF SMITH. (3) CORRECTION - PERFORMED EVAL FUNCTION TEXT, VEHICLE IS OPERATING PROPERLY. (4) COMMENT - 67D PER JEFF S __/ RICHARD TR__SEE HARD COPY 12-15-12 PART NO HON 17670-TR0-A11. QUESTIONS SEE RICHARD TR__. COMPLAINT JUSTIFICATION RESULT: PICKED UP VEHICLE AFTER 5:00 PM PRIOR TO DEALERSHIP 6:00 PM CLOSING. RETURNED HOME. ODOMETER IN: 31677. "CHECK FUEL CAP" INDICATOR LIGHT WAS ON AT 31677. DUE TO HEAVY TRAFFIC, I DO NOT KNOW MILEAGE WHEN INDICATOR CAME ON. 12-16-2012 - 10:15 AM COLD STARTED VEHICLE AT ODOMETER IN: 31677. "CHECK FUEL CAP" INDICATOR LIGHT CAME ON IMMEDIATELY. *TR