2012 Honda Pilot
Problems, recalls and owner-reported issues
Engine is the leading concern among 171 owner complaints filed for this model year. This is the 15th highest complaint count among 23 Pilot model years with reports.
Of the 2012 reports, 17 involved a crash and 3 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Campaign 19V502000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 16, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Campaign 19V378000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleSep 27, 2018
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Campaign 18V661000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
Campaign 18V042000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleAug 31, 2017
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Campaign 17V545000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
Campaign 17V030000 on NHTSA.gov
Air bagsJan 18, 2013
Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.
The absence of more than one rivet could alter the performance of the driver's airbag during deployment. This could potentially increase the risk of injury during a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda dealer. The dealer will inspect the driver's airbag module and replace it if necessary, free of charge. The recall began on March 14, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 13V016000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyFeb 17, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2012 PILOT AND ACURA MDX VEHICLES. THE VENT SHUT FLOAT (VSF) VALVE CASE IN THE FUEL TANK ASSEMBLY DOES NOT MEET THE DESIGN SPECIFICATIONS.
AS A RESULT, FUEL MAY LEAK FROM THE TANK, INCREASING THE RISK OF FIRE.
HONDA WILL NOTIFY OWNERS AND DEALERS WILL INSPECT THE VSF ASSEMBLY DATE AND, IF NECESSARY, REPLACE THE FUEL TANK ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 13, 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V063000 on NHTSA.gov
Representative owner complaints: service brakes
28 reports, newest first. Show all
Service brakes, Dec 16, 2024
The contact owns a 2012 Honda Pilot. The contact stated during the past 3 seasons of winter, the vehicle would fail to come to a stop while depressing the brake pedal. No warning lights illuminated. The failure would occur during winter cold climate temperatures. The vehicle was previously taken to a local independent mechanic where both the front brake pads and rotors were replaced. The vehicle was also taken to the local dealer for a second opinion however the failure could not be replicated. The vehicle was taken back to the same local independent mechanic where the power fluid and brake system were flush however the failure had reoccurred and could not be replicated. The vehicle was also taken to another local independent mechanic for a second opinion however the failure could not be replicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 149,584
Vehicle speed control, Service brakes, Hydraulic, Dec 20, 2022
The contact owns a 2012 Honda Pilot. The contact stated while parking the vehicle, the vehicle experienced an increased RPM while the brake pedal was depressed. The brake pedal was depressed to the floorboard and the vehicle then unintendedly accelerated. No warning lights were illuminated. The contact made a local dealer aware of the failure; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 149,400.
Wheels, Service brakes, Engine, Aug 1, 2020
I RECENTLY BUY THIS CAR AND IT HAS 79000 MILES ON THE ODO METER AND WHEN I CHECK THE CARFAX MILES CAME OUT 186000 MILES IT MEANS THEY ROLLBACK THE ODOMETER AND I WANT TO REPORT A CLAIM BECAUSE IT IS REALLY A SAFETY CONCERN
Service brakes, Fuel/propulsion system, Nov 5, 2017, crash
MY CAR SUDDENLY ACCELERATED FOR NO KNOWN REASON AND THE BRAKES WOULD NOT STOP THE CAR. THIS HAS HAPPENED 2 TIME IN ONE WEEK. FIRST TIME IT WAS MOVING AT A VERY SLOW RATE AS I WAS COMING TO A STOP AT A STOP LIGHT. THE SECOND TIME I WAS SITTING IN LINE AT A DRIVE THRU, WAITING TO MOVE FORWARD, WHEN I TOOK MY FOOT OFF THE BRAKE THE CAR SUDDENLY ACCELERATED AND WHEN I PUSHED ON THE BRAKE PEDAL IT WENT TO THE FLOOR AND WOULD NOT STOP THE CAR. I TOOK THE CAR TO MY GARAGE AND THEY SAID THEY COULD NOT FIND ANYTHING WRONG. I DON'T KNOW WHAT IS CAUSING THIS BUT I AM NOT SURE IF I SHOULD KEEP THIS CAR, AFTER I REPAIR THE DAMAGE OR GET ANOTHER CAR? PLEASE CHECK CARCOMPLAINTS.COM
Service brakes, Oct 10, 2017
BRAKE ROTORS WARPING AGAIN FOR THIRD TIME, 80,000 MILES. NO HARD BRAKING. MECHANIC TELLS ME HE SEES THIS A LOT WITH THIS MAKE AND MODEL. VERY SEVERE STEERING WHEEL SHAKING AND ALMOST LOSS OF CONTROL ON HIGHWAY WHEN EVEN SLIGHTLY BRAKING AT 60+ MPH
Service brakes, Mar 31, 2017
MY HONDA HAS 60K MILES ON IT. IN OCTOBER, I NOTICED VIBRATION AND SHAKING WHEN BRAKING AT HIGH SPEEDS. I HAD MY PADS REPLACED AND MY ROTORS MACHINED. HERE IT IS A FEW MONTHS LATER AND I'M HAVING THE SAME ISSUES, THE CAR SHAKES AND VIBRATES SEVERELY WHEN GOING DOWNHILL.
Service brakes, Dec 22, 2016
MY 2012 HONDA PILOT ROTOR WARP PREMATURELY RESULTING IN LOSS OF CONTROL AND INCREASED RISK FOR CRASH WHEN DRIVING AT MODERATE TO HIGH SPEEDS. AFTER BEING SHOOK TO DEATH AFTER HEAVY BREAKING, I TOOK MY PILOT TO THE DEALERSHIP. THEY SAID THEY ARE AWARE OF THE PROBLEM BUT ROTORS CARRY A 12K MILE WARRANTY. THEY SAY THAT THE ROTORS ARE NOT PROPERLY DESIGNED FOR THE WEIGHT OF THE VEHICLE. IN FACT, THEY UPDATED THE NEW PILOTS BECAUSE OF THIS ISSUE. ALSO, THE HAVE A REPLACEMENT FOR THE HONDA ODYSSEY BECAUSE OF THIS ISSUE BUT NOTHING FOR THE HONDA PILOT. THUS, I AM FORCE TO CHANGE OUT MY ROTORS EVERY 15K MILES BECAUSE OF HONDA'S POOR DESIGN. LOSS OF CONTROL OF THE VEHICLE DUE TO IMPROPERLY DESIGN ROTOR SHOULD BE RECALLED. THIS ON TOP OF HONDA KNOWINGLY AND ADMITTING THAT THERE IS A PROBLEM THAT AFFECTS SAFETY, IS PURE NEGLIGENCE. *TR
Service brakes, Aug 13, 2016
BRAKES ARE VERY SOFT FROM NEW. DEALER NEVER FIX PROBLEM. ALWAYS SAID IS NORMAL.
Service brakes, Jul 6, 2016
REAR BRAKE PADS RUSTED SOLIDLY TO CALIPERS. INOPERATIVE. FRONT BRAKES PADS RUSTED BUT STILL OPERATING. ONLY 23,000 MILES ON VEHICLE. A LOUD SCREECHING NOISE ALERTED ME TO A PROBLEM AS I BACKED OUT OF MY GARAGE. TOOK VEHICLE TO MECHANIC WHO TEST DROVE CAR AND KNEW WHAT PROBLEM WAS. HE TOOK OFF ALL 4 WHEELS ,PRIED PADS LOOSE FROM CALIPERS, SANDED OFF RUST, LUBED AND REINSTALLED PARTS. HE INFORMED ME THAT I NEEDED NEW CALIPERS, PADS AND HARDWARE. I CALLED DEALER AND WAS TOLD THAT BEING OUT OF WARRANTY, THAT THEY COULD DO NOTHING FOR ME. I THEN CALLED HONDA MOTOR CO. I WAS TOLD THAT VEHICLE WAS OUT OF WARRANTY AND THEY COULD DO NOTHING FOR ME.TO ME,THIS SEEMED A SAFETY ISSUE MORE THAN A WARRANTY ISSUE.
Vehicle speed control, Service brakes, Jun 10, 2016, crash
ON MAY 17, 2016, IN MY DRIVEWAY, I WAS TRYING TO MOVE MY 2012 PILOT FROM BESIDE MY HUSBAND'S VEHICLE TO BEHIND IT SO MY SON COULD PULL INTO THE DRIVEWAY. I PRESSED THE GAS PEDAL TO MOVE BEHIND MY HUSBAND'S TRUCK AND IT MOVED UP A LITTLE BEFORE IT ACCELERATED TO A HIGH SPEED SLAMMING HIS TRUCK INTO THE GARAGE AND CRUSHING IT. I HIT THE BRAKES, BUT IT DIDN'T HELP. THE ENGINE WAS REVVING AND TIRES WERE SPINNING AS FAST AS THEY COULD. THE AIRBAG HIT ME IN THE FACE CAUSING ME TO JERK THE STEERING WHEEL TO THE RIGHT, WHICH THEN CAUSED THE PILOT TO DRIVE ACROSS MY FRONT YARD AT A HIGH SPEED CRASHING INTO MY NEIGHBOR'S TREE WITH MY FOOT STILL ON THE BRAKE! THE ENGINE ONLY STOPPED WHEN MY HUSBAND RAN OUT OF MY HOUSE AND TURNED OFF THE PILOT. AT THAT POINT, I DIDN'T KNOW WHAT WAS HAPPENING BECAUSE I HAD BEEN HIT SO HARD IN THE FACE BY THE AIRBAG. THE PILOT WAS INSPECTED TODAY BY HONDA CORPORATE AT A HONDA DEALERSHIP AGAINST MY BETTER JUDGMENT. OF COURSE AFTER A THOROUGH INSPECTION, "NO CAUSE WAS FOUND FOR UNINTENTIONAL ACCELERATION." THERE SEEMS TO BE A PATTERN OF THIS SAME THING HAPPENING TO OTHER PEOPLE AND HONDA NOT TAKING RESPONSIBILITY. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS SERIOUSLY HURT!
Steering, Service brakes, Apr 15, 2016
PILOT WITH 8K MILES -DRIVING 50MPH + ON THE HIGHWAY WHEN APPLYING BREAK THE VEHICLE SHAKES. POWER STEERING MAKES WHINING NOISE WHEN TURNING WHEEL.
Service brakes, Apr 8, 2016
I AM SO TIRED OF MY FRONT BRAKES SHAKING. I HAVE HAD THE ROTATORS TURNED,OR ROTATED TWICE AND IT KEEPS ON HAPPENING. I BOUGHT THIS CAR BRAND NEW.THE WHOLE CAR SHAKES AND IT IS THE MOST FRUSTRATING AND ANNOYING THING TO DEAL WITH. 98% OF THE TIME WHEN I GO TO BRAKE, MY CAR SHAKES, SHIMMERS, AND JUST SEEMS TO BE UNSAFE. JUST BRAKING AT STOP LIGHTS CAN CHANGE MY MOOD. THIS IS MY SECOND HONDA PILOT AND MY FIRST 2008 PILOT DID NOT DO THIS. SOMETHING NEEDS TO BE DONE. I WILL NOT BUY ANOTHER HONDA PILOT.
Service brakes, Jan 5, 2016
WARPED ROTORS DUE TO ISSUES WITH FRONT SUSPENSION REAR LOWER ARM BUSHINGS THAT ARE CURRENTLY LEAKING AND CRACHED. I TOOK MY CAR INTO THE DEALERSHIP SEVERAL TIMES AND WAS NEVER TOLD ABOUT THIS ISSUE, BUT DID COMPLAIN OF VIBRATING, YET NOTHING WAS SAID OR DONE. HAD TO GO TO ANOTHER MECHANIC TO FIND OUT WHAT WAS WRONG. HONDA NEEDS TO COVER THIS ISSUE AS I CAN SEE FROM THE OTHER COMPLAINTS THAT I AM NOT THE ONLY ONE WITH THIS ISSUE. THESE ARE FAULTY PARTS ON A VEHICLE THAT COSTS OVER $30,000.00. THIS IS MY SECOND HONDA PILOT AND I DID NOT HAVE THIS ISSUE WITH THE LAST PILOT. CAR VIOLENTLY SHAKES WHEN BRAKING. IT HOWEVER THE WHOLE FRONT END VIBRATES WHEN DRIVING. NOW MY WINDOW RATTLES AND I BELIEVE IT IS LOOSE BECAUSE I CAN HEAR THE AIR
Service brakes, Aug 4, 2015
2012 HONDA PILOT CERTIFIED PRE OWNED PURCHASED FROM HENDRICKS HONDA, BRADENTON, FL. I PURCHASED 1/27/2015. ORIGINAL IN SERVICE 4/19/2012. IN FLORIDA. VEHICLE HAS NOT BEEN IN WINTER WEATHER OR ON SALTED ROADS SINCE ORIGINAL IN SERVICE DATE. APPR. 1 WEEK AFTER PURCHASE I BROUGHT TO THE ATTENTION OF USED CAR DEPT. PERSONEL THAT ALL 4 BRAKE ROTORS WERE SHOWING RUST ON ALL NON BRAKING SURFACES. I WAS TOLD THIS WAS NORMAL AND THEY WOULD NOT ADDRESS THIS ISSUE. I SUBSEQUENTLY RETURNED WITH VEHICLE TO MY HOME IN MASS. RUST ON ROTORS PROGRESSED TO POINT OF LOOKING LIKE IT WOULD AFFECT THE INTEGRITY OF THE ROTOR. UPON RRETURNING TO MY HOME IN MASS. I BROUGHT IT TO THE SERVICE DEPT OF ORLEANS AUTO, AS SUBSIDIARY OF THE AUTHORIZED HONDA DEALER; HYANNIS HONDA,AND WAS TOLD THAT HONDA WOULD NOT ADDRESS THIS ISSUE. AUG 4.2015, I BROUGHT THE VEHICLE TO HYANNIS HONDA TO BE INSPECTED BY SERVICE MANAGER; NORMAN LAMARRE, AND SERVICE DIRECTOR, RENE EANSEREAU. BOTH CONFIRMED THAT THIS IS A COMMONLY SEEN PROBLEM ON RECENT HONDA VEHICLES AND A KNOWN HONDA PROBLEM, THEY HAVE DEALT WITH MANY TIMES OVER MANY YEARS AND HAVE HAD MANY COMPLAINTS. HOWEVER AMERICAN HONDA WILL NOT COVER RUST ON ROTORS AS A WARRANTY. THIS IS UNACCEPTABLE AS THIS IS A SAFETY ISSUE THAT AMERICAN HONDA IS REFUSING TO ADDRESS. I AM REQUESTING YOUR ASSISTANCE IN THE MATTER. I AM CONVINCED THAT THE THE INTEGRITY OF THESE BRAKE ROTORS IS PRESENTLY COMPROMISED, IN THE COOLING VAN AREA AND THE HUB AREA. I AM REQUESTING YOUR ASSISTANCE IN THE MATTER. UPDATED 10/06/15*LJ *CN
Steering, Service brakes, Feb 20, 2015
2012 HONDA PILOT HAS VIBRATION/SHAKING IN THE STEERING WHEEL WHEN BRAKING FROM 50+ MPH. NOT NOTICEABLE AT LOWER SPEEDS, BUT VERY NOTICEABLE ABOVE 50MPH. STEERING WHEEL SHAKES AND MAKES IT SEEM AS IF THE CAR WANTS TO LOSE CONTROL OR NOT BRAKE AS IT SHOULD. *TR
Service brakes, Jan 8, 2015
I HAVE BEEN DRIVING MY HONDA PILOT 2012 LX SINCE NOV 2012, THOUGH HAVE BEEN VISITED HONDA ABOUT 03 TIMES FOR BRAKES, THE CURRENT MILES ARE APPROX 37400 MILES AND ALREADY RESURFACED THE FRONT BRAKE ROTORS 2 TIMES, THIS IS DUE TO THE VEHICLE WEIGHT PER HONDA, IT SEEMS THE ISSUE IS WITH ROTORS, EVEN AFTER DRIVING REALLY CONSERVATIVELY THE ROTORS GET UNEVEN REALLY FAST, I SINCERELY BELIEVE THE ROTORS NEED TO BE OF BETTER QUALITY AND HENCE REPLACED BY HONDA. *TR
Service brakes, Fuel/propulsion system, Oct 10, 2014, crash
ON APRIL 30 2014 MY WIFE [XXX] ENTERED THE CHILDREN'S HOSPITAL OF PHILADELPHIA CAMPUS IN THE 2012 HONDA PILOT. SHE APPROACHED THE GUARD BOOTH AND CAME TO A COMPLETE STOP. THIS CAN BE VERIFIED AS THE GUARD STOPPED HER AND THEY HAD A BRIEF CONVERSATION ABOUT WHERE TO PARK. [XXX] THEN ACCELERATED OUT OF THE GUARD BOOTH WHILE MAKING AN IMMEDIATE LOW SPEED RIGHT TURN DOWN A RAMP INTO A PARKING GARAGE. FROM THIS POINT THE HONDA PILOT CONTINUED TO ACCELERATE DOWN THE RAMP AS SHE APPLIED THE BRAKES. THE CAR ACCELERATED OUT OF CONTROL AND FAILED TO BRAKE. IT JUMPED A SMALL MEDIAN AND EVENTUALLY HIT A CONCRETE BLOCK WALL AT THE BOTTOM OF THE RAMP. [XXX] MAINTAINS THAT SHE WAS APPLYING THE BRAKES DURING THE DESCENT DOWN THE RAMP UP THE MOMENT OF IMPACT AND THE CAR WAS STILL CONTINUING TO ACCELERATE AND BRAKES DID NOT RESPOND. I CONTACTED HONDA AND SUBMITTED A WRITTEN REQUEST THAT THE EVENT DATA RECORDER (EDR) BE TESTED. A REPRESENTATIVE FROM HONDA CALLED ME ON SEPTEMBER 6 (I WAS ONLY GIVEN A FIRST NAME OF [XXX]) HE EXPLAINED THAT ON OR ABOUT AUGUST 19 A TECHNICIAN EXAMINED THE VEHICLE AND DETERMINED THAT NO PRE ACCIDENT DATA COULD BE RECOVERED. HE EXPLAINED THAT WHILE THE 2012 HONDA PILOT HAS AN EDR ONLY SOME OF THESE VEHICLES HAVE THE ABILITY TO RECORD PRE ACCIDENT DATA AND THAT MINE DID NOT HAVE THIS ABILITY. HE ALSO SAID THAT I WOULD NOT RECEIVE A REPORT OR ANY CONFIRMATION IN WRITING ABOUT THE INCIDENT OR SUBSEQUENT EXAMINATION OF THE VEHICLE. THE OWNER MANUAL INDICATES THAT EDRS HAS THE ABILITY TO RECORD DATA UP TO 30 SECONDS PRIOR TO THE ACCIDENT IT WILL REPORT IF THE ACCELERATOR OR BRAKE WAS BEING ACTIVATED AT THE MOMENT OF IMPACT. IT WILL ALSO INDICATE THE VEHICLE SPEED. MY REQUEST IS THAT HONDA FOLLOW THROUGH AND TEST THE EDR TO DETERMINE IF THE BRAKES AND OR ACCELERATOR MALFUNCTIONED AS [XXX] MAINTAINS AND SUPPLY THE RESULTS TO ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Service brakes, Sep 15, 2014
WHEN DRIVING ON THE HIGHWAY AND BRAKING THE STEERING WHEEL SHAKES. CONFIRMED BY DEALERSHIP: WARPED ROTORS/ LIMITED BRAKE PAD USE: TO BE PRECISE 2 MILLIMETERS OF BRAKE PAD USE. MILEAGE IS UNDER 26,000, 2 & 1/2 YEAR OLD CAR. I AM AN AVERAGE DRIVER. IN MY OPINION TO HAVE THE ROTORS WARP WITH LIMITED USE ON THE BRAKE PADS LEADS ME TO BELIEVE THAT THE ROTORS WERE DEFECTIVE FROM THE START. HOWEVER THE DEALERSHIP IS STIPULATING WEAR AND TEAR WITH A $600 BILL INCLUDING REPLACING MY LIMITED WORN BRAKE PADS. I'M SURE I AM NOT THE ONLY OWNER WITH THIS DEFECT. ABSOLUTELY ABSURD! *TR
Fuel system, Gasoline, Service brakes, Engine, Fuel/propulsion system, Jul 5, 2014
THE CHECK ENGINE LIGHT AND VTM4 LIGHT COME ON AFTER OVER AN HOUR OF DRIVING. SOMETIMES THE WHOLE INSIDE OF THE CAR SMELLS HAS WHILE DRIVING AND THE FUEL CONSUMPTION IS NOT EFFICIENT. IN ADDITION WHEN THE CAR SITS IN THE GARAGE FOR A FEW DAYS, MAYBE 2-3, AND I START DRIVING, THE WHEELS MAKE SOME DEEP BRUSHING NOISE. THIS GETS WORST WHEN I BRAKE. SOMETIMES IT SMELLS LIKE SOMETHING IS BURNING UNDER THE HOOD OR AROUND THE ENGINE. *TR
Service brakes, Jul 1, 2014
WHEN I PURCHASED THE VEHICLE NEW IN MAY 2012, THERE WAS A SEVERE 'PULSING' VIBRATION WHEN BRAKING FROM SPEEDS > 60MPH. I TOOK THE VEHICLE BACK TO THE DEALER, THEY SAID THIS WAS BECAUSE IT SAT ON THE LOT WITHOUT BEING MOVED, AND 'MACHINED' THE RUST OFF THE ROTORS, WHICH SEEMED TO HAVE FIXED THE PROBLEM. NOW THE PROBLEM HAS REAPPEARED AT APPROXIMATELY 35000-40000 MILES. AGAIN THE DEALER SAYS IT IS A PROBLEM WITH THE REAR ROTORS, AND THEY NEED TO BE RESURFACED AND THE BRAKE PADS REPLACED. I OWNED A 2004 PILOT AND NEVER EXPERIENCED THIS PROBLEM WITH IT IN THE 100,000 MILES I DROVE IT. MY DRIVING HABITS HAVE NOT CHANGED. THERE SEEMS TO BE SOME SORT OF PROBLEM WITH THE BRAKE ROTORS ON THIS MODEL - BRAKING DISTANCE IS LONGER THAN MY PRIOR MODEL AND THE VIBRATION/PULSING IS SIGNIFICANT ENOUGH TO CAUSE A CONCERN FOR SAFETY. *TR
Steering, Service brakes, May 13, 2014
WHEN BRAKING AT SPEEDS ABOVE 50 MPH, THERE IS A VIBRATION AT THE STEERING WHEEL. I BROUGHT THE VEHICLE TO A HONDA DEALER AND WAS TOLD THE FRONT ROTORS SHOULD BE REFACED WHEN THE CAR NEEDS NEW BRAKE PADS. I HAVE HAD A 2006,2009, AND 2012 PILOT. MY DRIVING HABITS HAVE NOT CHANGED, THE MILEAGE PER YEAR IS CONSISTENT, AND THERE HAS BEEN NO HARD OR EXCESSIVE BRAKING. I HAVE NOT HAD THIS PROBLEM WITH THE OTHER MODEL YEARS. SO, WHAT'S THE PROBLEM? ARE THE CURRENT ROTORS THINNER OR INFERIOR? *TR
Electrical system, Service brakes, Feb 19, 2014
POWER WENT DOWN, ALL DOORS NOT OPERATIVE, TRUNK ALSO NON OPERATIVE, COULD TRAP PASSENGER AND DRIVER AND CAUSE DEATH. ALL WINDOWS ARE NOT OPERATIVE, ALL DOORS ARE NON OPERATIVE, TRUNK IS NOT OPERATIVE. *TR
Service brakes, Dec 9, 2013, crash
TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPOT, THE CONTACT ATTEMPTED TO DECELERATE BUT THE BRAKES FAILED TO RESPOND. THE CONTACT THEN CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Service brakes, Aug 16, 2013
TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH AND DEPRESSING THE BRAKES, SHE FELT A VIBRATION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE BRAKE ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,500 AND THE CURRENT MILEAGE WAS 19,000.
Steering, Service brakes, Jun 28, 2013
PURCHASED THIS VEHICLE IN JANUARY 2012. WE HARDLY DRIVEN THIS CAR TILL THIS YEAR IN 2013. AS OF JUNE 28TH OF 2013, THE PILOT HAS 7046 MILES. IN EARLY JUNE WE TOOK IT DOWN TO BALTIMORE WHEN I NOTICED THAT THERE IS SOMETHING WRONG WITH THE BRAKES OR STEERING PROBLEMS WHEN I APPLIED SOME BRAKING OVER 65MPH AND GOING DOWN HILL WAS EXTREMELY APPARENT. THE STEERING WOULD VIBRATE WHEN APPLYING THE BRAKES. I TOOK IT TO THE DEALERSHIP ON 28TH. THE DEALERSHIP TOLD ME I WAS " HARD BRAKING" AND THAT WAS CAUSING THE ROTORS TO WARP. I ASKED THEM TO CLARIFIED " HARD BRAKING." IT WAS JUST A GENERAL ANSWER THAT NO ABRUPT FORCE ON THE BRAKES. I HAVE DRIVEN TOYOTA, BUICK, OLDSMOBILES, AND CHEVY. I NEVER HAD A ROTOR WARPED THAT EARLY IN MILEAGE. I BELIEVED THERE IS A MAJOR DEFECTS IN THE PILOT 2012 BRAKING MECHANISM. I WISH SOME AGENCY CAN PERFORM MORE RIGID TESTS TO CONFIRM THIS. I AM NO EXPERT MECHANIC, BUT I HAVE DRIVEN MANY MILES DUE TO MY SALES POSITION BOTH IN HIGHWAY AND MOSTLY CITY DRIVING. AND I KNOW THAT A ROTOR SHOULD NOT WARPED THAT MUCH DUE TO " HARD BRAKING." I AM A PARENT OF TWO CHILDREN, AGE 2 AND 1. AND I FEAR THIS IS GOING TO BE AN ONGOING PROBLEM WITH THE PILOT BRAKES/ ROTORS PROBLEMS AND IT IS NOT COVER UNDER WARRANTY CAUSE THE COMPANY/ DEALERSHIP THINKS IT NORMAL WEAR AND TEAR. SO IF ANYONE THAT HAS PILOT 2009 OR NEWER, PLEASE PAY ATTENTION AND FILE A COMPLAINT TO DEALERSHIP AND THE COMPANY BEFORE A TRAGIC MIGHT OCCUR. BEING PROACTIVE IS MUCH BETTER THAN THE LATTER. IN THE END, AFTER I GOT MY CAR BACK FROM THE DEALERSHIP. I DROVE AND I REALIZED WHEN I APPLY THE BRAKES UNDER 20MPH LESS THAN 20 YARDS TO EASE THE BRAKING, I FEEL THE PILOT "JERK" BACK AND FORTH. THIS IS NOT NORMAL AFTER A RE-SURFACED OF THE ROTORS. I GUESS BACK TO THE DEALERSHIP AGAIN. *TR