2012 Honda Pilot
Problems, recalls and owner-reported issues
Engine is the leading concern among 171 owner complaints filed for this model year. This is the 15th highest complaint count among 23 Pilot model years with reports.
Of the 2012 reports, 17 involved a crash and 3 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Campaign 19V502000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 16, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Campaign 19V378000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleSep 27, 2018
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Campaign 18V661000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
Campaign 18V042000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleAug 31, 2017
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Campaign 17V545000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
Campaign 17V030000 on NHTSA.gov
Air bagsJan 18, 2013
Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.
The absence of more than one rivet could alter the performance of the driver's airbag during deployment. This could potentially increase the risk of injury during a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda dealer. The dealer will inspect the driver's airbag module and replace it if necessary, free of charge. The recall began on March 14, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 13V016000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyFeb 17, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2012 PILOT AND ACURA MDX VEHICLES. THE VENT SHUT FLOAT (VSF) VALVE CASE IN THE FUEL TANK ASSEMBLY DOES NOT MEET THE DESIGN SPECIFICATIONS.
AS A RESULT, FUEL MAY LEAK FROM THE TANK, INCREASING THE RISK OF FIRE.
HONDA WILL NOTIFY OWNERS AND DEALERS WILL INSPECT THE VSF ASSEMBLY DATE AND, IF NECESSARY, REPLACE THE FUEL TANK ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 13, 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V063000 on NHTSA.gov
Representative owner complaints
171 reports, newest first.
Service brakes, Mar 31, 2017
MY HONDA HAS 60K MILES ON IT. IN OCTOBER, I NOTICED VIBRATION AND SHAKING WHEN BRAKING AT HIGH SPEEDS. I HAD MY PADS REPLACED AND MY ROTORS MACHINED. HERE IT IS A FEW MONTHS LATER AND I'M HAVING THE SAME ISSUES, THE CAR SHAKES AND VIBRATES SEVERELY WHEN GOING DOWNHILL.
Service brakes, Dec 22, 2016
MY 2012 HONDA PILOT ROTOR WARP PREMATURELY RESULTING IN LOSS OF CONTROL AND INCREASED RISK FOR CRASH WHEN DRIVING AT MODERATE TO HIGH SPEEDS. AFTER BEING SHOOK TO DEATH AFTER HEAVY BREAKING, I TOOK MY PILOT TO THE DEALERSHIP. THEY SAID THEY ARE AWARE OF THE PROBLEM BUT ROTORS CARRY A 12K MILE WARRANTY. THEY SAY THAT THE ROTORS ARE NOT PROPERLY DESIGNED FOR THE WEIGHT OF THE VEHICLE. IN FACT, THEY UPDATED THE NEW PILOTS BECAUSE OF THIS ISSUE. ALSO, THE HAVE A REPLACEMENT FOR THE HONDA ODYSSEY BECAUSE OF THIS ISSUE BUT NOTHING FOR THE HONDA PILOT. THUS, I AM FORCE TO CHANGE OUT MY ROTORS EVERY 15K MILES BECAUSE OF HONDA'S POOR DESIGN. LOSS OF CONTROL OF THE VEHICLE DUE TO IMPROPERLY DESIGN ROTOR SHOULD BE RECALLED. THIS ON TOP OF HONDA KNOWINGLY AND ADMITTING THAT THERE IS A PROBLEM THAT AFFECTS SAFETY, IS PURE NEGLIGENCE. *TR
Electrical system, Visibility/wiper, Sep 30, 2016
WHEN BACKING UP USING THE BACKUP CAMERA THE CAMERA DISPLAY WILL SOMETIMES GO BLACK ON THE SCREEN. I HAVE ALMOST ON TWO OCCASIONS ALMOST HIT SOMEONE BACKING OUT OF A PARKING LOT. THIS IS A INTERMITTENT PROBLEM THAT COMES AND GOES. I FEEL IT'S A SAFETY ISSUES TO HAVE YOUR VISION SUDDENLY CUT OUT WITH NO WARNING.
Air bags, Sep 5, 2016, crash
I GOT AN ACCIDENT ON 06/30/2016 AND STILL WAITING FOR MY HONDA PILOT 2012 AIRBAG (PASSENGER SIDE) SINCE MONTH AND A HALF. I OPENED A CASE WITH AMERICAN HONDA TO PROVIDE ME AN ALTERNATIVE TRANSPORTATION AS THEY ARE NOT ABLE TO DELIVER THE AIRBAG WITHIN REASONABLE TIMEFRAME BUT IT ENDED UP WITH A MOMENT OF DISAPPOINTMENT. AFTER THREE WEEKS OF HASSLE, THE AMERICAN HONDA SAID WE CANNOT PROVIDE YOU ALTERNATE TRANSPORTATION AS THE AIR BAG IS NOT PART OF RECALL. HOWEVER, THE CASE MANAGER SAID "THE PART IS ON CRITICAL BACKORDER, IT'S ON THE HIGHEST LEVEL AND THERE IS NO ETA". THE DISAPPOINTMENT DOES NOT END HERE! I ASK THE CASE MANAGER TO SEND ME THIS DECISION IN BLACK AND WHITE SO I CAN DISCUSS THIS MATTER WITH LEGAL EXPERTS BUT ALL I HEAR NO, THEY ARE NOT ALLOWED TO DO SO. MOREOVER, I ASKED AMERICAN HONDA TO TALK TO SUPERVISOR OF MY CASE MANAGER AND ITS ALMOST A WEEK SINCE I AM WAITING, WAITING AND WAITING. JUST SO YOU KNOW, FOR ME IT'S A BIG WASTE OF TIME AND I FOUND HONDA SERVICE REPS REALLY UNPROFESSIONAL.
Service brakes, Aug 13, 2016
BRAKES ARE VERY SOFT FROM NEW. DEALER NEVER FIX PROBLEM. ALWAYS SAID IS NORMAL.
Service brakes, Jul 6, 2016
REAR BRAKE PADS RUSTED SOLIDLY TO CALIPERS. INOPERATIVE. FRONT BRAKES PADS RUSTED BUT STILL OPERATING. ONLY 23,000 MILES ON VEHICLE. A LOUD SCREECHING NOISE ALERTED ME TO A PROBLEM AS I BACKED OUT OF MY GARAGE. TOOK VEHICLE TO MECHANIC WHO TEST DROVE CAR AND KNEW WHAT PROBLEM WAS. HE TOOK OFF ALL 4 WHEELS ,PRIED PADS LOOSE FROM CALIPERS, SANDED OFF RUST, LUBED AND REINSTALLED PARTS. HE INFORMED ME THAT I NEEDED NEW CALIPERS, PADS AND HARDWARE. I CALLED DEALER AND WAS TOLD THAT BEING OUT OF WARRANTY, THAT THEY COULD DO NOTHING FOR ME. I THEN CALLED HONDA MOTOR CO. I WAS TOLD THAT VEHICLE WAS OUT OF WARRANTY AND THEY COULD DO NOTHING FOR ME.TO ME,THIS SEEMED A SAFETY ISSUE MORE THAN A WARRANTY ISSUE.
Vehicle speed control, Service brakes, Jun 10, 2016, crash
ON MAY 17, 2016, IN MY DRIVEWAY, I WAS TRYING TO MOVE MY 2012 PILOT FROM BESIDE MY HUSBAND'S VEHICLE TO BEHIND IT SO MY SON COULD PULL INTO THE DRIVEWAY. I PRESSED THE GAS PEDAL TO MOVE BEHIND MY HUSBAND'S TRUCK AND IT MOVED UP A LITTLE BEFORE IT ACCELERATED TO A HIGH SPEED SLAMMING HIS TRUCK INTO THE GARAGE AND CRUSHING IT. I HIT THE BRAKES, BUT IT DIDN'T HELP. THE ENGINE WAS REVVING AND TIRES WERE SPINNING AS FAST AS THEY COULD. THE AIRBAG HIT ME IN THE FACE CAUSING ME TO JERK THE STEERING WHEEL TO THE RIGHT, WHICH THEN CAUSED THE PILOT TO DRIVE ACROSS MY FRONT YARD AT A HIGH SPEED CRASHING INTO MY NEIGHBOR'S TREE WITH MY FOOT STILL ON THE BRAKE! THE ENGINE ONLY STOPPED WHEN MY HUSBAND RAN OUT OF MY HOUSE AND TURNED OFF THE PILOT. AT THAT POINT, I DIDN'T KNOW WHAT WAS HAPPENING BECAUSE I HAD BEEN HIT SO HARD IN THE FACE BY THE AIRBAG. THE PILOT WAS INSPECTED TODAY BY HONDA CORPORATE AT A HONDA DEALERSHIP AGAINST MY BETTER JUDGMENT. OF COURSE AFTER A THOROUGH INSPECTION, "NO CAUSE WAS FOUND FOR UNINTENTIONAL ACCELERATION." THERE SEEMS TO BE A PATTERN OF THIS SAME THING HAPPENING TO OTHER PEOPLE AND HONDA NOT TAKING RESPONSIBILITY. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS SERIOUSLY HURT!
Engine, Jun 5, 2016
39000 MILES AND EGR VALVE MALFUNCTION. JUST BOUGHT THIS 2012 HONDA PILOT. THE DEALER COVERED REPAIR AS I JUST BOUGHT IT. IS THIS GOING TO BE A REOCCURRING PROBLEM? THE DEALER ONLY REPLACED THE EGR VALVE AND DID NOT CLEAN CARBON BUILD UP. FROM WHAT I HAVE READ THEY SHOULD HAVE.
Steering, Service brakes, Apr 15, 2016
PILOT WITH 8K MILES -DRIVING 50MPH + ON THE HIGHWAY WHEN APPLYING BREAK THE VEHICLE SHAKES. POWER STEERING MAKES WHINING NOISE WHEN TURNING WHEEL.
Service brakes, Apr 8, 2016
I AM SO TIRED OF MY FRONT BRAKES SHAKING. I HAVE HAD THE ROTATORS TURNED,OR ROTATED TWICE AND IT KEEPS ON HAPPENING. I BOUGHT THIS CAR BRAND NEW.THE WHOLE CAR SHAKES AND IT IS THE MOST FRUSTRATING AND ANNOYING THING TO DEAL WITH. 98% OF THE TIME WHEN I GO TO BRAKE, MY CAR SHAKES, SHIMMERS, AND JUST SEEMS TO BE UNSAFE. JUST BRAKING AT STOP LIGHTS CAN CHANGE MY MOOD. THIS IS MY SECOND HONDA PILOT AND MY FIRST 2008 PILOT DID NOT DO THIS. SOMETHING NEEDS TO BE DONE. I WILL NOT BUY ANOTHER HONDA PILOT.
Power train, Wheels, Engine, Apr 4, 2016
VEHICLE DEVELOPED A VIBRATION AROUND 45000 MILES IN REAR AND THOUGHT TIRES NEEDED REBALANCING. THAT DIDN'T HELP AND AFTER VIBRATING ON A 1600 MILE TRIP HAD DEALER REPLACE TIRES WITH ORIGINAL BRAND AND SIZE AFTER DISCUSSING PROBLEM WITH THEM. $1000 LATER I TOOK THE CAR BACK TO DEALER AND COMPLAINED ABOUT VIBRATION. THEY REBALANCED TIRES ON HI TECH BALANCER. 275 MILES ON NEW TIRES AND STILL VIBRATION IS THERE. WENT BACK TODAY BECAUSE OF VIBRATION AND THEY DID SOFTWARE UPDATE AND REPLACED RIGHT REAR TIRE. SERVICE MANAGER AND THEN GENERAL BOTH RODE WITH ME I VEHICLE AND THEY AGREED THE VIBRATION IS STILL APPARENT. THEY THINK IT'S INHERENT WITH THE HONDA PILOT. IT OBVIOUSLY IS NOT SOMETHING THAT IS NORMAL. WHO WHAT'S TO DRIVE A CAR VIBRATING ALL THE TIME.
Vehicle speed control, Jan 8, 2016
TWO OCCURRENCES OF CAR LUNGING FORWARD 10-20 FEET ACTING LIKE BEING REAR-ENDED. FOOT WAS FIRMLY PRESSED ON THE BRAKE PEDAL AND CAR LUNGES MANY FEET, THIS OCCURRED TWO TIMES IN ONE DAY. TWO DAYS PRIOR TO THIS INCIDENT, I WAS UNABLE TO SUCCESSFULLY STOP AT AN INTERSECTION AS THE ENGINE WOULD NOT REV DOWN AND BRAKING WAS IMPOSSIBLE TO ACCOMPLISH. HONDA CARS OF MCKINNEY TX IS UNABLE TO DIAGNOSE THE ISSUE. HONDA HEADQUARTERS SENT OUT A SPECIALIZED TECHNICIAN WHO ALSO CAN'T REPLICATE OR DIAGNOSE THE ISSUE.
Service brakes, Jan 5, 2016
WARPED ROTORS DUE TO ISSUES WITH FRONT SUSPENSION REAR LOWER ARM BUSHINGS THAT ARE CURRENTLY LEAKING AND CRACHED. I TOOK MY CAR INTO THE DEALERSHIP SEVERAL TIMES AND WAS NEVER TOLD ABOUT THIS ISSUE, BUT DID COMPLAIN OF VIBRATING, YET NOTHING WAS SAID OR DONE. HAD TO GO TO ANOTHER MECHANIC TO FIND OUT WHAT WAS WRONG. HONDA NEEDS TO COVER THIS ISSUE AS I CAN SEE FROM THE OTHER COMPLAINTS THAT I AM NOT THE ONLY ONE WITH THIS ISSUE. THESE ARE FAULTY PARTS ON A VEHICLE THAT COSTS OVER $30,000.00. THIS IS MY SECOND HONDA PILOT AND I DID NOT HAVE THIS ISSUE WITH THE LAST PILOT. CAR VIOLENTLY SHAKES WHEN BRAKING. IT HOWEVER THE WHOLE FRONT END VIBRATES WHEN DRIVING. NOW MY WINDOW RATTLES AND I BELIEVE IT IS LOOSE BECAUSE I CAN HEAR THE AIR
Steering, Nov 30, 2015, crash
TL* THE CONTACT OWNS A 2012 HONDA PILOT. WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING FAILED AND THE CONTACT CRASHED INTO A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. NO POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE LOWER BACK, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Other or unspecified, Nov 10, 2015
BLUETOOTH CONNECTION DROPS REGULARLY, CAUSING A DISTRACTION TO THE DRIVER.
Structure, Nov 1, 2015
ON OCTOBER 31, 2015 AT APPROXIMATELY 1100 HOURS, I WAS TRAVELING ON INTERSTATE 85 NORTHBOUND APPROACHING THE EXIT RAMP TO ARCHDALE, NORTH CAROLINA WHEN A LOUD EXPLOSION SOUND OCCURRED. WHILE I CONTINUE NORTH ON INTERSTATE 85 IN THE SLOW LANE UNTIL I COULD FIND A GOOD AND SAFE AREA TO PULL OVER, I STARTED TO HEAR A NOISE THAT SOUNDED LIKE GLASS HITTING THE ROOF OF MY VEHICLE. THE NOISE WAS COMING FROM THE SUNROOF AREA BUT I HAVE THE SLIDING SUN VISOR CLOSED SO I COULD NOT SEE WHAT WAS COMING FROM MY SUNROOF UNTIL I LOOKED OUT MY REAR VIEW MIRROR AND NOTICED GLASS WAS FALLING OFF THE REAR OF MY VEHICLE. AFTER APPROXIMATELY DRIVING 150 FEET, I PULLED MY VEHICLE ON THE RIGHT SHOULDER OF I-85 JUST SOUTH OF HIGHWAY 62 EXIT RAMP TO INVESTIGATE THE INCIDENT. WHEN I GOT OUT OF MY VEHICLE, I NOTICED THAT I HAD A LARGE HOLE IN THE MIDDLE OF GLASS SUNROOF WITH MINOR CRACKS SURROUNDING THE LARGE HOLE. DURING MY INVESTIGATION AND BASED ON MY TRAINING AND EXPERIENCE INVESTIGATING CRASHES OR BEING INVOLVED IN A CRASH INVESTIGATIONS WHILE PERFORMING MY DUTIES AS A LAW ENFORCEMENT OFFICER, I NOTICED THAT THE GLASS ON MY SUNROOF WAS PUSHED UP AS IF THE SUNROOF BUCKLED AND EXPLODED. I CAN TESTIFY 100% THAT NOTHING HIT MY VEHICLE WHILE DRIVING ON INTERSTATE 85 BECAUSE FOR SOMETHING TO HIT MY VEHICLE DIRECTLY IN THE CENTER OF MY SUNROOF AND PRODUCE A LARGE HOLE, IT WOULD HAVE BROKEN THE SLIDING SUN VISOR THAT I HAD CLOSED. IN ADDITION, I DID NOT SEE ANY ROCKS OR HARD OBJECTS LYING INSIDE THE LARGE HOLE. FURTHERMORE, AS I MENTIONED BEFORE THE EDGES OF THE LARGE HOLE OF MISSING GLASS WAS POSITIONED IN A UPWARD POSITION AND USUALLY WHEN GLASS IS BROKEN, IT CAVES INWARD AND NOT OUTWARD. THEREFORE, AFTER SPENDING APPROXIMATELY 15 MINUTES LOOKING AT MY SUNROOF THAT EXPLODED, I DROVE IT BACK HOME AND I CONTACTED MY INSURANCE COMPANY AND OBTAINED PHOTOGRAPHS.
Structure, Oct 25, 2015
RIGHT SIDE WINDSHIELD CLOSURE/TRIM (GARNISH - PART NUMBER 73152 - SZA - 01ZA) BLEW OFF WHILE TRAVELING AT INTERSTATE SPEED. SAW / HEARD SOMETHING HIT THE TOP PART OF THE WINDSHIELD AND ROOF. THOUGHT IT CAME FROM VEHICLE IN FRONT OF ME. DID NOTICE VEHICLE BEHIND ME PULLED OVER. DIDN'T NOTICE MISSING PC UNTIL CLEANING WINDSHIELD A COUPLE WEEKS LATER.
Power train, Sep 4, 2015
TL* THE CONTACT OWNS A 2012 HONDA PILOT. WHILE DRIVING 15 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE BEFORE GOING INTO A HIGHER SPEED. THE FAILURE RECURRED INTERMITTENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,839.
Service brakes, Aug 4, 2015
2012 HONDA PILOT CERTIFIED PRE OWNED PURCHASED FROM HENDRICKS HONDA, BRADENTON, FL. I PURCHASED 1/27/2015. ORIGINAL IN SERVICE 4/19/2012. IN FLORIDA. VEHICLE HAS NOT BEEN IN WINTER WEATHER OR ON SALTED ROADS SINCE ORIGINAL IN SERVICE DATE. APPR. 1 WEEK AFTER PURCHASE I BROUGHT TO THE ATTENTION OF USED CAR DEPT. PERSONEL THAT ALL 4 BRAKE ROTORS WERE SHOWING RUST ON ALL NON BRAKING SURFACES. I WAS TOLD THIS WAS NORMAL AND THEY WOULD NOT ADDRESS THIS ISSUE. I SUBSEQUENTLY RETURNED WITH VEHICLE TO MY HOME IN MASS. RUST ON ROTORS PROGRESSED TO POINT OF LOOKING LIKE IT WOULD AFFECT THE INTEGRITY OF THE ROTOR. UPON RRETURNING TO MY HOME IN MASS. I BROUGHT IT TO THE SERVICE DEPT OF ORLEANS AUTO, AS SUBSIDIARY OF THE AUTHORIZED HONDA DEALER; HYANNIS HONDA,AND WAS TOLD THAT HONDA WOULD NOT ADDRESS THIS ISSUE. AUG 4.2015, I BROUGHT THE VEHICLE TO HYANNIS HONDA TO BE INSPECTED BY SERVICE MANAGER; NORMAN LAMARRE, AND SERVICE DIRECTOR, RENE EANSEREAU. BOTH CONFIRMED THAT THIS IS A COMMONLY SEEN PROBLEM ON RECENT HONDA VEHICLES AND A KNOWN HONDA PROBLEM, THEY HAVE DEALT WITH MANY TIMES OVER MANY YEARS AND HAVE HAD MANY COMPLAINTS. HOWEVER AMERICAN HONDA WILL NOT COVER RUST ON ROTORS AS A WARRANTY. THIS IS UNACCEPTABLE AS THIS IS A SAFETY ISSUE THAT AMERICAN HONDA IS REFUSING TO ADDRESS. I AM REQUESTING YOUR ASSISTANCE IN THE MATTER. I AM CONVINCED THAT THE THE INTEGRITY OF THESE BRAKE ROTORS IS PRESENTLY COMPROMISED, IN THE COOLING VAN AREA AND THE HUB AREA. I AM REQUESTING YOUR ASSISTANCE IN THE MATTER. UPDATED 10/06/15*LJ *CN
Vehicle speed control, Jul 29, 2015
TL* THE CONTACT OWNS A 2012 HONDA PILOT. WHILE AT A STOP LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE BEFORE GOING INTO A HIGHER SPEED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Other or unspecified, Jul 11, 2015, crash
I WAS IN MY DRIVEWAY, APPLYING BRAKES AS I BEGAN COASTING TO A STOP IN FRONT OF MY HOUSE WHEN THE CAR SUDDENLY ACCELERATED SMASHING INTO THE FRONT OF MY HOUSE. MIDDLE OF THE DAY, NO RAIN, NOT IMPAIRED, FLAT DRIVEWAY. AIR BAGS DID NOT ACTIVATE. PAINT/SCRATCHES ON THE FRONT BUMPER AND CRACKS ON THE HOUSE STUCCO BUT NO MAJOR DAMAGE. ACCELERATION STARTED JUST A COUPLE YARDS FROM THE HOUSE. HONDA DEALERSHIP COULD NOT FIND ANY EVIDENCE OF A COMPUTER OR OTHER PROBLEM.
Air bags, Jun 29, 2015, crash
AIRBAG WAS RECALLED/REPLACED IN 2012-2013. HUSBAND WAS IN AN ACCIDENT WITH ANOTHER VEHICLE. HIS AIRBAG DEPLOYED AND LEFT A NASTY BURN ON HIS ARM. HE WAS TOLD IT WAS DUE TO THE POWDER. ACCIDENT OCCURRED IN TOWN WHILE TURNING SO RELATIVELY SLOW SPEED. I FELT HE SHOULD REPORT THE INCIDENT BACK IN OCTOBER 2014 BEFORE I HAD HEARD ABOUT THESE RECENT AIRBAG RECALLS. MY CONCERN IS THERE MAY BE PROBLEMS WITH THE REPLACEMENT AIRBAG IF THAT IS WHAT HE RECEIVED - I DONT HAVE ACCESS TO HIS VIN NUMBER RIGHT NOW.
Steering, May 26, 2015
TL* THE CONTACT OWNS A 2012 HONDA PILOT. WHILE DRIVING AT 60 MPH, THE VEHICLE PULLED TO THE RIGHT AND THE STEERING WHEEL JERKED VIOLENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,047.
Air bags, May 19, 2015
AIR BAG MANUFACTURER RECALL ON HONDA PILOT.
Air bags, May 13, 2015
HUSBAND WAS DRIVING MY 2012 HONDA PILOT AND PASSENGER CURTAIN AIR BAG RUPTURES. PATTY PACK HONDA MANAGER STATES THEY ARE NOT RESPONSIBLE FOR FIXING MY VEHICLE. GEICO INSURANCE COMPANY IS STATING THERE INVESTIGATION DETERMINED THAT HONDA IS RESPONSIBLE FOR REPAIRS. EITHER PARTY IS TRYING TO REPAIR MY VEHICLE. HONDA STATES ITS MY INSURANCE COMPANY RESPONSIBILITY AND GEICO STATES ITS HONDA RESPONSIBILITY. AFTER CONDUCTING RESEARCH ON MY VEHICLE, I EVEN CALLED HONDA AND SPOKE WITH MANAGER AND TOLD THEM THAT THEY HAVE A AIR BAG RECALL ON THIS VEHICLE. THEY NEVER ONCE OFFERED TO FIX MY VEHICLE! I HAVE/AM GOING THROUGH HELL JUST TO GET TRY TO GET MY VEHICLE FIXED.