2012 Honda Pilot
Problems, recalls and owner-reported issues
Engine is the leading concern among 171 owner complaints filed for this model year. This is the 15th highest complaint count among 23 Pilot model years with reports.
Of the 2012 reports, 17 involved a crash and 3 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Campaign 19V502000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 16, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Campaign 19V378000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleSep 27, 2018
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Campaign 18V661000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
Campaign 18V042000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleAug 31, 2017
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Campaign 17V545000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
Campaign 17V030000 on NHTSA.gov
Air bagsJan 18, 2013
Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.
The absence of more than one rivet could alter the performance of the driver's airbag during deployment. This could potentially increase the risk of injury during a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda dealer. The dealer will inspect the driver's airbag module and replace it if necessary, free of charge. The recall began on March 14, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 13V016000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyFeb 17, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2012 PILOT AND ACURA MDX VEHICLES. THE VENT SHUT FLOAT (VSF) VALVE CASE IN THE FUEL TANK ASSEMBLY DOES NOT MEET THE DESIGN SPECIFICATIONS.
AS A RESULT, FUEL MAY LEAK FROM THE TANK, INCREASING THE RISK OF FIRE.
HONDA WILL NOTIFY OWNERS AND DEALERS WILL INSPECT THE VSF ASSEMBLY DATE AND, IF NECESSARY, REPLACE THE FUEL TANK ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 13, 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V063000 on NHTSA.gov
Representative owner complaints
171 reports, newest first.
Steering, Suspension, Wheels, Feb 1, 2014
VEHICLE PULL TO ONE SIDE ON FLAT SURFACE. HONDA DEALER CLAIM THAT IT IS DUE TO ROAD CURVE. THEY PERFORM THE FOLLOWING: WHEEL ALIGNMENT AND TIRE ROTATION. DID NOT FIX THE PROBLEM. WHEN DRIVING AND HIT A BUMP, VEHICLE SHIFT FROM LEFT TO RIGHT OR RIGHT TO LEFT. THE BLAME THE TIRE IS BAD BUT THE VEHICLE IS LESS THEN 1.5 YEARS OLD. THEY PERFORM THE FOLLOWING: WHEEL ALIGNMENT AND TIRE ROTATION. DID NOT FIX THE PROBLEM. STEERING WHEEL IS LOOSE. I CAN TURN THE WHEEL MORE THAN 3 INCHES BEFORE THE WHEEL TURN. THEY PERFORM THE FOLLOWING: WHEEL ALIGNMENT AND TIRE ROTATION. DID NOT FIX THE PROBLEM. KNOCKING NOISE IN FRONT OF VEHICLE WHEN ROCKING THE STEERING WHEEL LEFT AND RIGHT. DEALER APPLY GREASE. VEHICLE VIBRATION AT AROUND 40-45 MPH AND 20-25 MPH. FEEL LIKE SOMETHING WITH THE DRIVE TRAIN. THEY STATED IT WAS A COMMON PILOT ALL OF THESE ISSUE THE DEALER DISMISS BECAUSE THEY STATED IT WAS ALL IN HONDA SPECIFIC. I BELIEVE THAT FOR A VEHICLE THAT IS LESS THAN 1.5 YEARS OLD, THIS IS JUST [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Jan 10, 2014
MY VEHICLE VIBRATES WHEN I AM DRIVING. IT DOES NOT BEHAVE THIS WAY ALL THE TIME. HOWEVER, WHEN THE VEHICLE VIBRATES, IT SEEMS AS THOUGH IT WANTS TO SHUT OFF. THIS HAS BEEN HAPPENING FREQUENTLY SINCE I PURCHASED MY VEHICLE. IT USUALLY HAPPENS WHEN I SLOW DOWN TO MAKE A TURN OR WHILE I AM CRUISING AT HIGHWAY SPEED. WHEN THIS HAPPEN, THE ECO LIGHT ON MY DASH GOES ON AND ON... THE VIBRATION SEEMS LIKE I AM DRIVING A MANUAL TRANSMISSION VEHICLE, AND FAILED TO SHIFT TO THE APPROPRIATE GEAR. I AM NOT SURE IF IT IS THE VCM IN MY VEHICLE BEING FAULTY. I HAVE TAKEN MY VEHICLE TO THE DEALER ON 3 SEPARATE OCCASIONS AND THEY MECHANIC TELLS ME IT IS NORMAL. THIS IS NOT NORMAL. I AM AFRAID MY VEHICLE MAY STALL IN TRAFFIC AND CAUSE ACCIDENT. THE OTHER ISSUE I AM HAVING IS I OCCASIONALLY SMELL A STRONG GASOLINE FUMES IN MY VEHICLE CABIN WHEN I AM DRIVING. IT SEEMS THE GASOLINE FUME IS ENTERING MY VEHICLE FROM THE ENGINE. CAN'T TELL WHERE IT IS COMING FROM. PERHAPS THROUGH THE AC VENT. *TR
Suspension, Engine and engine cooling, Electronic stability control (ESC), Jan 9, 2014
DRIVING BACK FROM ILLINOIS TO TEXAS AND STARTED TO FEEL VIBRATION WHEN THE ENGINE'S VCM WOULD ACTIVATE. I WAS GOING ABOUT 65MPH AND SLOWLY EASED OFF OF THE GAS, WHEN I SLOWLY PUSHED ON THE GAS TO SPEED UP AGAIN I FELT A VIBRATION ON THE FLOOR BOARD THAT WOULD NOT STOP UNTIL I GAVE IT MORE GAS. THIS HAS BEEN GOING ON EVER SINCE. EVEN YESTERDAY WHEN I DROVE TO SAN ANTONIO AND TODAY WHEN I DROVE BACK TO HOUSTON, I HAVE TAKEN THE CAR TO THE DEALERSHIP 4 TIMES IN 2013.IT HAS NOT BEEN FIXED EVEN THOUGH THE HEAD MECHANIC DID A RIDE ALONG AND AGREED THERE WAS VIBRATION. THE DEALERSHIP STATES THEY CANNOT FIX THE PROBLEM. THEY SAY THEY ARE WAITING ON HONDA TO GIVE THEM INSTRUCTIONS ON HOW TO FIX IT. *TR
Engine, Jan 1, 2014
I HAVE HAD ISSUES WITH A STRANGE ENGINE VIBRATION AT VARIOUS SPEEDS. I EMAILED HONDA 3 TIMES AND NEVER RECEIVED ANY RESPONSE. I FINALLY CALLED HONDA AND WAS TOLD I HAVE TO CONTACT A LOCAL DEALER. I HAVE BROUGHT MY VEHICLE IN TO HONDA 3 TIMES AND IT HAS NOT BEEN FIXED. THE SECOND TIME I DROPPED IT OFF I WAS TOLD THEY "DID SOME ADJUSTMENTS", BUT THEY DID NOT INDICATE WHAT THEY DID AND IT DID NOT FIX THE PROBLEM. THE LAST TIME I BROUGHT IT IN AND TOOK THE MAIN MECHANIC ON THE FREEWAY TO SHOW HIM THE NOISE. HE ACKNOWLEDGED THE NOISE AND SAID THAT IT WAS VIBRATION FROM THE MOTOR MOUNTS AND THAT THE MOTOR MOUNTS ARE MANAGED ELECTRONICALLY SO THEY CAN NOT FIX IT. HE TOLD ME THAT I WILL HAVE TO WAIT UNTIL HONDA HOPEFULLY COMES OUT WITH A SOFTWARE UPDATE THAT WILL FIX THE PROBLEM. *TR
Service brakes, Dec 9, 2013, crash
TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPOT, THE CONTACT ATTEMPTED TO DECELERATE BUT THE BRAKES FAILED TO RESPOND. THE CONTACT THEN CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Engine, Nov 20, 2013
2012 HONDA PILOT TOURING- VEHICLE IS HAVING VIBRATIONS COMING FROM THE ENGINE WHILE GOING IN AND OUT OF VCM - VARIABLE CYLINDER MANAGEMENT SYSTEM. HAPPENS REGULARLY AT VARIOUS SPEEDS.THE VIBRATION/SHUTTERING IS BOTH FELT AND HEARD. THE DEALER HAS SAID THIS IS NORMAL WITH THIS ENGINE AND VCM TECHNOLOGY. I HAD A 2005 PILOT WITHOUT THE VCM SYSTEM AND WAS VERY HAPPY, I BOUGHT THIS ONE WITHOUT A TEST DRIVE. HAD I KNOWN THIS PROBLEM EXISTED, I WOULD NOT HAVE PURCHASED IT. *TR
Electrical system, Nov 19, 2013
TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT THE KEY FOB WOULD NOT FUNCTION WHEN ATTEMPTING TO ACCESS ANY OF THE DOORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 5,200.
Air bags, Nov 12, 2013, crash
TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE HE WAS AT STOP THE VEHICLE WAS CRASHED INTO FROM THE REAR BY ANOTHER VEHICLE TRAVELING 60 MPH. THE IMPACT PUSHED THE CONTACT'S VEHICLE FORWARD, CAUSING THE CONTACT TO CRASH INTO A BRICK WALL AND THEN A TREE. THE FRONT AND SIDE AIR BAGS ALL FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HEAD, NECK, BACK, LEFT SIDE OF THE BODY AND THE LEFT LEG. THE FRONT SEAT PASSENGER SUFFERED INJURIES TO THE HEAD, FACE AND LEGS. A REAR PASSENGER SUFFERED INJURIES TO THE BACK, LEFT LEG AND FRACTURED RIBS AND A SECOND REAR PASSENGER SUFFERED TWO FRACTURED RIBS. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGE WAS 19,000.
Power train, Nov 2, 2013
PURCHASED 2012 HONDA PILOT JULY 2012. WENT ON A TRIP A FEW DAYS LATER AND NOTICED A VIBRATION IN THE STEERING WHEEL, SEAT AND FLOOR. AS TIME WENT ON I FIGURED OUT IT WAS HAPPENING WHEN THE ECO MODE WAS ENGAGED. AT APPROX. 45 MPH THE TRANSMISSION SHUDDERS BADLY LIKE IT DOESN'T KNOW WHAT GEAR TO SHIFT INTO. EVEN AT LOWER (30-40 MPH) AND HIGHER (50-70) SPEEDS I CAN FEEL WHEN THE ECO MODE KICKS IN AND THE VIBRATION / SHUDDERING STARTS. I'VE BEEN TO THE DEALERSHIP, THEY SAID THEY COULD FEEL THE VIBRATION BUT NOTHING WAS WRONG. EVEN BROUGHT IN A REGIONAL HONDA REPRESENTATIVE WHO TOLD ME THAT'S THE WAY THE VEHICLE WORKS AND THERE IS NOTHING THEY WOULD DO ABOUT IT. WHAT I CAN SEE HAPPENING IS MY WARRANTY RUNS OUT AND THE SYSTEM FAILS AND I'M STUCK WITH A BIG REPAIR BILL. *TR
Vehicle speed control, Engine, Sep 19, 2013
CAR IS HAVING VIBRATIONS COMING FROM THE ENGINE WHILE GOING IN AND OUT OF VCM - VARIABLE CYLINDER MANAGEMENT SYSTEM. HAPPENS REGULARLY AT 70 MPH WHILE ON CRUISE CONTROL, ON FLAT HIGHWAY GOING UP A SLIGHT HILL THE VIBRATION STARTS. THIS COMES AND GOES, AND I COULD NOT YET REPLICATE WITH THE DEALER. MANY PEOPLE WITH V6 ENGINES WITH VCM IN IT FROM HONDA ARE COMPLAINING ABOUT THIS ISSUE. LOOKS LIKE IT STARTED IN THE PILOT AND IS HAPPENING WITH THE ODYSSEY AS WELL. HONDA WOULD BE FORCED TO LOOK INTO WHAT IS CAUSING THIS VIBRATION AS IT APPEARS PRETTY WIDE SPREAD. *TR
Electrical system, Vehicle speed control, Engine, Sep 10, 2013
FROM A DEAD STOP OR SLOW ROLL, THE ENGINE FAILS TO RESPOND IMMEDIATELY TO THE ACCELERATOR PEDAL. THERE IS A SLIGHT DELAY FROM THE PRESSING OF THE ACCELERATOR TO THE ENGINE RESPONDING, CREATING A VERY DANGEROUS SITUATION WHEN TRYING TO CLEAR INTERSECTIONS, TURNING ON TO A HIGHWAY, TURNING FROM A BLIND CURVE AND MANY OTHER SITUATIONS. I HAVE EXPERIENCED SEVERAL NEAR CRASHES. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP FOR A COMPUTER UPDATE BUT THE PROBLEM HAS NOT BEEN CORRECTED, LEAVING THE VEHICLE IN AN UNSAFE CONDITION.
Fuel/propulsion system, Aug 22, 2013
TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE REFUELING, FUEL SPEWED FROM THE FILLER NECK. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 12V063000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Service brakes, Aug 16, 2013
TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH AND DEPRESSING THE BRAKES, SHE FELT A VIBRATION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE BRAKE ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,500 AND THE CURRENT MILEAGE WAS 19,000.
Engine and engine cooling, Aug 9, 2013
EVERY SINCE I PURCHASED THIS NEW CAR - THE A/C IS SO SO LOUD!!! YOU CAN HEAR IT CLICK ON AND IT ALMOST SOUNDS LIKE ITS GOING TO BLOW UP!!! I TOOK MY NEW CAR FOR ITS 1ST OIL CHG ON 7/14/2012 AND ASKED THEM TO CHECK IT OUT. THEY DID AND SAID THAT NOISE IS NORMAL. ITS SO LOUD - I SHUT IT OFF AT TIMES - BECAUSE ITS COMPETING WITH THE RADIO WITH VOLUME!! THIS IS NOT NORMAL. *TR
Fuel system, Gasoline, Vehicle speed control, Jul 26, 2013
I PURCHASED THIS VEHICLE FROM BRICKELL HONDA IN MIAMI WITH 7,000 MILES. I HAD TRADED MY 2010 HONDA PILOT SO I WAS VERY FAMILIAR WITH THIS VEHICLE IN GENERAL. IMMEDIATELY, I FELT A HESITATION WHEN I PRESSED THE GAS PEDAL. AT FIRST I THOUGHT IT WAS MY IMAGINATION. HOWEVER, AFTER DRIVING IT FOR A WEEK IT BECAME APPARENT THAT THIS WAS A HUGE SAFETY ISSUE AS IT CONTINUALLY HESITATED WHEN ACCELERATING IN TRAFFIC. I TOOK IT BACK TO THE DEALER AND EXPRESSED MY SAFETY CONCERNS. THEY DROVE THE CAR AND TOLD ME THAT THEY COULD NOT DUPLICATE THE PROBLEM. THEIR "MASTER MECHANIC" EXPLAINED THAT IT WAS A NEW FEATURE WITH THE PILOT'S TO SAVE GAS! I SAID, WELL THIS IS VERY FRIGHTENING WHEN YOU PRESS THE GAS AND THE GAR DOES NOT MOVE! THEY SAID THERE WAS NOTHING THEY COULD DO AS THAT IS THE WAY THE CAR WAS MADE TO RUN?! I HAVE SINCE SEEN MANY COMPLAINTS IDENTICAL TO MINE WITH THE 2012 HONDA PILOT. FRANKLY, I AM NOT SURE WHAT TO DO BUT I WANTED TO BE SURE OTHER OWNERS KNEW OF THIS ISSUE. *TR
Power train, Jul 16, 2013
AFTER THE BREAK-IN PERIOD, I TOOK THE VEHICLE TO HIGHWAY SPEED. CONSTANT VIBRATION UNDER LIGHT THROTTLE AT CONSTANT SPEED (BETWEEN 63-68 MPH), ECO MODE. ONLY SOLUTION IS TO RAISE OR REDUCE THE SPEED WHICH IS A SAFETY CONCERN ON THE HIGHWAY - RUNNING OVER PEOPLE OR GET RUN OVER. THE VIBRATION IS VERY ANNOYING WHICH CAUSE THE DRIVERS (AND THE PASSENGERS) TO LOSE FOCUS ON THE ROAD - ANOTHER SAFETY CONCERN. BROUGHT THE CAR BACK TO THE DEALER SEVERAL TIMES BUT NO SOLUTION TO FIX IT, CURRENTLY DRIVING THIS VEHICLE ON THE ROAD AND PUT MY FAMILY AND OTHER CARS ON THE ROAD IN DANGER AS HONDA THINKS IT'S A CHARACTERISTIC OF THE VEHICLE. *TR
Steering, Service brakes, Jun 28, 2013
PURCHASED THIS VEHICLE IN JANUARY 2012. WE HARDLY DRIVEN THIS CAR TILL THIS YEAR IN 2013. AS OF JUNE 28TH OF 2013, THE PILOT HAS 7046 MILES. IN EARLY JUNE WE TOOK IT DOWN TO BALTIMORE WHEN I NOTICED THAT THERE IS SOMETHING WRONG WITH THE BRAKES OR STEERING PROBLEMS WHEN I APPLIED SOME BRAKING OVER 65MPH AND GOING DOWN HILL WAS EXTREMELY APPARENT. THE STEERING WOULD VIBRATE WHEN APPLYING THE BRAKES. I TOOK IT TO THE DEALERSHIP ON 28TH. THE DEALERSHIP TOLD ME I WAS " HARD BRAKING" AND THAT WAS CAUSING THE ROTORS TO WARP. I ASKED THEM TO CLARIFIED " HARD BRAKING." IT WAS JUST A GENERAL ANSWER THAT NO ABRUPT FORCE ON THE BRAKES. I HAVE DRIVEN TOYOTA, BUICK, OLDSMOBILES, AND CHEVY. I NEVER HAD A ROTOR WARPED THAT EARLY IN MILEAGE. I BELIEVED THERE IS A MAJOR DEFECTS IN THE PILOT 2012 BRAKING MECHANISM. I WISH SOME AGENCY CAN PERFORM MORE RIGID TESTS TO CONFIRM THIS. I AM NO EXPERT MECHANIC, BUT I HAVE DRIVEN MANY MILES DUE TO MY SALES POSITION BOTH IN HIGHWAY AND MOSTLY CITY DRIVING. AND I KNOW THAT A ROTOR SHOULD NOT WARPED THAT MUCH DUE TO " HARD BRAKING." I AM A PARENT OF TWO CHILDREN, AGE 2 AND 1. AND I FEAR THIS IS GOING TO BE AN ONGOING PROBLEM WITH THE PILOT BRAKES/ ROTORS PROBLEMS AND IT IS NOT COVER UNDER WARRANTY CAUSE THE COMPANY/ DEALERSHIP THINKS IT NORMAL WEAR AND TEAR. SO IF ANYONE THAT HAS PILOT 2009 OR NEWER, PLEASE PAY ATTENTION AND FILE A COMPLAINT TO DEALERSHIP AND THE COMPANY BEFORE A TRAGIC MIGHT OCCUR. BEING PROACTIVE IS MUCH BETTER THAN THE LATTER. IN THE END, AFTER I GOT MY CAR BACK FROM THE DEALERSHIP. I DROVE AND I REALIZED WHEN I APPLY THE BRAKES UNDER 20MPH LESS THAN 20 YARDS TO EASE THE BRAKING, I FEEL THE PILOT "JERK" BACK AND FORTH. THIS IS NOT NORMAL AFTER A RE-SURFACED OF THE ROTORS. I GUESS BACK TO THE DEALERSHIP AGAIN. *TR
Power train, Vehicle speed control, Engine, Jun 25, 2013
INTERMITTENT ACCELERATOR RESPONSE DELAY. SOMETIMES WHEN YOU NEED TO ACCELERATE, AS WHEN MAKING A LEFT TURN IN TRAFFIC, THE RESPONSE DELAYS AND THEN RESPONDS. THIS IS A SAFETY ISSUE. YOU CANNOT DEPEND UPON RESPONSE TO THE ACCELERATOR WHEN YOU MAY NEED IT. HONDA UPGRADED A PROGRAM EARLIER AND THERE WAS IMPROVEMENT, BUT THE PROBLEM STILL PERSISTS. *TR
Visibility/wiper, Jun 24, 2013
TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THE FRONT PASSENGER SIDE WIPER LEFT STREAKS ON THE WINDSHIELD WHEN IT WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN REPLACED THE FRONT PASSENGER'S WIPER BLADE. AFTER THE VEHICLE WAS REPAIRED THE CONTACT NOTICED THE FRONT PASSENGER'S SIDE WIPER BLADE ALSO BEGAN TO LEAVE STREAKS. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES TO HAVE THE WIPER BLADES, WIPER INSERTS, AND WIPER ARMS REPLACED. THE FAILURE CONTINUED TO OCCURRED AFTER THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. *TR
Engine and engine cooling, Jun 19, 2013
2012 HONDA PILOT. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN VIBRATION AT ANY SPEED. *SMD THE DEALER INFORMED THE CONSUMER, THAT HONDA WAS AWARE OF THE PROBLEM, AND THEY WERE IN THE PROCESS OF TRYING TO FIND A FIX. THE CONSUMER STATED SEVERAL MONTHS HAVE GONE BY, WITH NO RESULTS.
Engine, Jun 10, 2013
TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND LOST ACCELERATION POWER. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TESTING. THE TEST RESULT DID NOT IDENTIFY A DEFECT IN THE VEHICLE. THE DEALER CHANGED THE MAIN COMPUTER BUT THAT DID NOT REMEDY THE STALLING ISSUE. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 20,800.
Engine, May 28, 2013
AT VARIOUS TIMES AT SLOWER SPEEDS THE VEHICLE WILL NOT ACCELERATE FOR APPROXIMATELY 3 SECONDS. THIS SEEMS TO OCCUR WHEN TURNING OR BEGINNING TO TRAVEL UPHILL. I TOOK IT TO DEALER AND THE DEALER MECHANIC COULD NOT REPLICATE THIS OCCURRENCE. THIS HAPPENS ABOUT EVERY TWO OR 3 DAYS. I BELIEVE IT IS DANGEROUS WHEN TRAVELING THROUGH AN INTERSECTION OF MERGING LANES. THERE ARE SEVERAL POSTS ON A HONDA OWNER'S WEBSITE WITH OTHERS EXPERIENCING THE SAME PROBLEM BUT HONDA CAN'T FIND THE PROBLEM. *TR
Engine, Apr 11, 2013
TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO VIBRATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE VEHICLE WAS PERFORMING TO STANDARDS AND THE VIBRATION WAS NORMAL FOR THE ECO MODE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO EXTEND THE CONTACT'S WARRANTY ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 2,200. KMJ *TR
Power train, Mar 4, 2013
A FEW THOUSAND MILES AFTER PURCHASE OF MY 2012 HONDA PILOT TOURING, I BEGAN TO EXPERIENCE DRIVE TRAIN VIBRATION ISSUES. THE VIBRATION WAS MOST NOTICABLE BETWEEN 40-45 MPH BUT ALSO NOTICABLE AT OTHER SPEEDS. IT IS RELATED TO THE ECO MODE AND THE VTM. THE VIBRATION GROWS WORSE AS THE DRIVE TRAIN IS PUT UNDER LOAD JUST BEFORE IT SHIFTS OUT OF ECO MODE. THE VIBRATION IS NOT NOTICABLE WHEN THE VEHICLE IS NOT IN ECO MODE AND ENGAGING ALL 6 CYLINDERS. I CONTACTED MY DEALERSHIP AND TEST DROVE IT WITH THE SERVICE MANAGER WHO ALSO EXPERIENCED THE VIBRATIONS. MY DEALERSHIP CONTACTED HONDA TECHS AND WAS INITIALLY TOLD IT WAS THE TORQUE CONVERTER. I SCHEDULED ANOTHER APPOINTMENT WITH THE DEALERSHIP TO REPLACE THE TORQUE CONVERTER. COMPUTER DATA WAS COLLECTED FROM THE VEHICLE AND SENT TO HONDA. AT THAT TIME, THEY DETERMINED NOT TO REPLACE THE CONVERTER AND INSTEAD REPLACED THE PROPELLER SHAFT. THE VIBRATION ISSUES CONTINUED. I SCHEDULED ANOTHER APPOINTMENT WITH THE DEALERSHIP AND TEST DROVE A 2013 PILOT. IT HAD THE SAME ISSUES. MY DEALERSHIP AGAIN CONTACTED HONDA TECHS AND WAS FINALLY TOLD THAT THE VIBRATIONS ARE INHERENT IN THE VEHICLE AND THAT THERE ARE NO PLANS TO CORRECT THE ISSUE. I CONTACTED HONDA DIRECTLY TO COMPLAIN ABOUT THE ISSUE AND REQUEST A SCHEDULE TO CORRECT THE PROBLEM. A CASE MANAGER WAS ASSIGNED TO MY COMPLAINT, AND I RECEIVED A RETURN CALL. WHEN I COMPLAINED ABOUT THE VIBRATIONS, I WAS INFORMED THAT THEY WERE A "SYMPTOM" OF THE VTM. WHEN I ASKED WHY I DID NOT EXPERIENCE THE SAME ISSUES WHEN NOT IN ECO MODE, IT WAS REPEATED THAT IT WAS A "SYMPTOM" OF THE VTM. HONDA ACKNOWLEDGES A VTM "SYMPTOM", BUT WILL NOT DISCUSS IT IN ANY MORE DETAIL. I AM CNCERNED ABOUT THE LONG TERM AFFECTS ON THE DRIVE TRAIN AND DRIVABILITY OF THE VEHICLE. I WON'T ALLOW MY FAMILY TO DRIVE THE VEHICLE FOR FEAR OF CATSTROPHIC FAILURE LEAVING THEM STRANDED ON THE ROADSIDE. *TR
Electrical system, Dec 21, 2012
I PURCHASED A HONDA PILOT 2012 EX-L 4WD IN NOV 2011. SINCE DAY ONE I NOTICED THAT THERE HAS BEEN A PROBLEM WITH THE VEHICLE'S A/C SYSTEM. SPECIFICALLY, I HEAR A LOUD HUMMING NOISE FROM THE ENGINE COMPARTMENT WHEN THE A/C COMPRESSOR TURNS ON. THE NOISE IS VERY ANNOYING AND WAS DISMISSED BY THE DEALER AS "NORMAL" WITHOUT DIAGNOSTIC WORKS. HAVING OWNED MANY OTHER VEHICLES OVER THE YEARS, MY EXPERIENCE TELLS ME THAT THE NOISE DEFINITELY CANNOT BE CHARACTERIZED AS "NORMAL". AFTER ONLINE RESEARCH, IT SEEMS THAT HONDA IS AWARE OF THE ISSUE AND HAD PROMISED A SOLUTION SINCE LAST YEAR. TO DATE, OTHER PILOT OWNERS AND I HAVE NOT RECEIVED ANY OFFICIAL NOTIFICATION FROM CORPORATE HONDA REGARDING THE FIX ON THE ISSUE. I'M HOPING THAT MORE POTENTIAL BUYERS ARE AT LEAST AWARE OF THIS ISSUE WHEN THEY COMPARE VEHICLES AND THAT HONDA HEARS OUR COLLECTIVE CONCERNS AND TAKE RESPONSIBLE ACTIONS. *TR